Move-in process was super easy and convenient! Did everything from home on my end, showed up to move in and everything was ready for me.
The young lady I spoke with on the keosk was very nice, friendly, helpful and informative. I will look forward to interacting with you in this manner.
Easy check in - facility is very clean and well maintained - the zoom kiosk was easy to use and the staff person was very sweet
Would recommend
Very helpful on picking the type of storage and understanding the prices
Excellent Customer service… very professional and clean facility!!
Renting with Public storage was a breeze. Once I reserved a unit I was sent an email to finish rental on line and a realize person followed up to answer any questions and personally complete the rental over the phone if I wanted. Move-in day I was sent the access code. Very simple and no surprises.
Keys and lock were in place on day of move in…clean and well taken care of.
Caitlin did a great job. Thanks.
John at the Dale Earnhardt location was Phenomenal!!
Very clean place, they are organized and everything went smoothly.
My storage unit is at the Roanoke location. However it does not have an on-site manager at this time. Christina at the Double Eagle location in Fort Worth took very good care of my needs. She is the epitome of customer service. She goes above and beyond for her customers. If you are looking for storage in the north east Fort Worth or Roanoke area you can locate her on the app.
Renting process was quick and smooth. Had some confusion with my rent but management sorted it out as promised.
I got the space I wanted for a good price. The associate that helped me was friendly and knowledgeable.
Great place to store at it is a clean well taken care of property.
Really nice facility, contactless rentals, phone ap to open close gates, etc. i rented online, never went to the office, got access codes via email, moved in all without ever talking or seeing anyone. Completely convenient! Public Storage really has robust mature process making the rental experience a snap!
I have been using public storage for quite some time and have used them many times in the past and they are always friendly and helpful! I would like to say thank you to the property manage at 855 Lois St., Roanoke Texas his name is WAEL. Thank you for all your help sir yours truly DELL GAVLICK.
Great facility very secure
Awesome service the manager really helped me out when I got into a bind, I have many relatives that are here and I can't be more satisfied!
LaShanda was very kind, efficient, and helpful. Very happy with the service she provided today!
Great customer service!
Wael is awesome! Goes above and beyond and is always pleasant and helpful!
Great customer service! Wael is awesome. Highly recommend.
Wael was very professional and friendly at Public Storage in Roanoke! He helped me open my stuck lock and went out of his way to be friendly. Thank you!
We have had multiple storage units at this location and always received excellent communication. Just this morning spoke with Wael regarding a concern and he was concise in policy & willing to help resolve concern. Highly recommend for your storage needs.
Very helpful and knowledgeable. Clean and safe
Weal was very professional and very kind. He has been great these last few months while I had a remodel going on.
I recommend using this storage if close by.
Thanks Weal
Wael was outstanding. Fast. Efficient. Great experience. Explained everything perfectly.
Wail was extremely professional and knowledgeable. He went out of his way to provide a high level of customer satisfaction. Wail is an asset to Public Storage. I will recommend Public Storage to my family and friends.