Public Storage Self-Storage Units at 2216 W Park Row Drive, Pantego, TX

Do not rent here its the worst storage around that area. Customer service is awful they never answer the phone nor return your phone calls. I went from paying 79.00 for a 10x20 up to 430.00 within a few months.

Samantha is always great & kind when I need help at Kiosk ❤️

Samantha was AMAZING, literally made my process fast and easy!

Best public storage location I have had experience with. Toni was so helpful, extremely professional and very efficient in helping choose the right unit for me. This was my first time getting a storage unit, so Toni was incredible in guiding me through the process, answering questions I didn’t even know I had and anticipating my needs. 10/10 recommend!

I recently had a great experience with Public Storage while preparing for my move to Arlington, TX. I called their customer service and was fortunate enough to speak with Tony. From the moment I reached out, I felt understood and supported. Tony was incredibly helpful and took the time to listen to my concerns regarding the logistics of my move. Tony provided me with valuable advice on storage options and what would work best for my needs. Expertise and friendly demeanor made the process much less stressful for me. I appreciated how patient Tony was in answering all my questions, ensuring that I felt confident in my decisions. It’s clear that Public Storage values customer service, and Tony exemplified that perfectly. I left the call feeling much more prepared for my move, knowing I had a reliable storage solution in place. Overall, my experience with Public Storage and Tony’s assistance has left me feeling positive about my upcoming relocation. I highly recommend their services to anyone in need of storage solutions. Thank you, Tony, for your outstanding support!

I want to thank Toni for all the help and patience with me and my family. I would also add that she was knowledgeable and quick and efficient, gave an overall pleasant customer service experience. Regina

Toni is the best make we appreciate her caring efforts and being on point!

Samantha provided excellent and efficient customer service. Very friendly, helpful and takes an initiative. An asset to the company, thank you!

Vanessa is very helpful and resourceful!

Michie was super helpful and friendly

Helpful and attentive team. Clean offices.

I went here recently to help my mother move and Deneen was soo helpful and made the process go so smooth! Highly recommend!!

I went to look at a unit to determine if I needed to go up one or down. As hot as it is, Samantha was so nice and customer service friendly walked me to different ones to see the insides. She was very friendly and helpful. Thank you Samantha.

After calling around to multiple locations, I went to visit this particular location due to its proximity to me. I was greeted by a VERY helpful young lady who informed me she's actually the property manager named Toni (sp?). She walked me through a few different units for comparison and let me know when I was ready to store, to come back to see her. And I definitely will!

Awesome location, Toni Wills the employee there is a amazing person she answered all my questions and assistance me with help and very professional and polite, I would recommend this location.

I had an absolutely fantastic experience at this Public Storage location! From the moment I walked in, everything was perfectly arranged for a smooth and stress-free visit. A special shout out to Toni, the property manager, who was not only incredibly polite and helpful but also took the time to ensure I found the perfect storage unit for my needs. Toni made sure my sensitive items like paints and electronics would be kept in a cooled environment, which was a crucial factor for me. The storage unit itself was impeccably clean and ready for my move-in, making everything much easier. Plus, the readily available carts helped a lot with moving my items. Toni and the team are always ready to answer any questions, which adds so much to their great service. I highly recommend this facility for anyone looking for a hassle-free storage solution with a personal touch!

Maurice helped me so much! I had a problem with the other location and calling customer service was such a pain. I was told the wrong business hours and when I got there, nobody was there. He helped me make a new account for my storage unit and went above and beyond.

Whoever that black guy is working the front desk right now is rude as hell and he don’t answer the phone. Bad attitude for sure.

Samantha has great customer service skills and is very helpful when it came to choosing the right size storage unit

Love Deneen at last. Someone who knows what she is doing your hard work is appreciated

Deneen was awesome.

Deneen was such a help! This location is new and nice, and I've been very happy with my experience.

Deneen was superb she was more helpful than anyone that I have encountered.

Excellent experience!! Everyone we dealt with was knowledgable, helpful and friendly both on the phone and in person! When we came in person to rent our unit, Deneen was incredibly knowledgable and helped us make the best decision for our situation. She walked us to the available units, showed us everything, and patiently walked us through all the paperwork for the rental. This is a very clean and large facility with multiple inside climate controlled buildings. The first time I stopped by, Tony was also extremely kind and helpful! I highly recommend this facility! The online prices are cheaper and you can even do all the paperwork and payments on line and show up on moving day with a code to get to your unit it you're not able to go in person.

Faith was friendly, knowledgeable, and provided fast service!

I went to the location on Park Row's drive to check out a unit and the pricing for that location. The front office was nice & clean, and it smelled really good also. Chrystanie was there and was very friendly and helpful and answered all of my questions that I had about the property and the rates. I plan on shopping around a little more, but her friendliness and willingness to help will definitely bring me back if the prices aren't great elsewhere.

If your moving and need storage this is an excellent place to go!

Property manager had great costumer service!

Faith was very attentive and answered all my questions. She was very helpful and kind .

Good rates. Faith is very knowledgeable & efficient at her job

Faith was very helpful and friendly! She answered all my questions

I been looking around for a storage unit. Faith was very knowledgeable and friendly. She made sure I got the best deal. The cleanest property I seen in a while.

Great Service from Brianna

Brianna is great. Very helpful!

The manager at this location Barry was great and he went above and beyond I am giving him five stars if I could give him more I would

She’s really helpful

She was quick fast and super nice !

Samantha was so helpful with my rental today

I was at Braums getting ice cream and noticed the storage place was next door I was curious about pricing so I went inside spoke to a young lady named Elisha she was very helpful it was very clean inside also like spotless I will be back to get a unit

Made everything quick and simple can’t complain

Elisha’s customer service was outstanding. The property was very very clean. I’m definitely recommending this location!!!

Great clean storage Alisha made the process of renting out a unit very quick, simple, & understanding, I recommend this place for anyone looking for storage space

Very nice property and the manger is very nice Highly recommend If you looking for a storage

Nice friendly staff with a clean storage area. Good price on a 10x10 climate controlled unit.

Cherish and Sam were great. Got me a great deal on vehicle storage.

Cherish was helpful and knowledgeable about the units and merchandise she was very professional and nice.

Clean secure storage property manager Cherish was very friendly and knowledgeable

Wonderful young lady that has helped us during the big change from what used to be Cubesmart to what is now Public Storage. You all did so well choosing her to be here to help us. She really knows what she's doing