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Public Storage Self-Storage Units at 33327 Egypt Lane, Magnolia, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 15/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 15 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 16/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 16 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x6'Online only price$ 16/mo
Small 5'x6'- elevator access
- climate controlled
- inside unit, rollup door
$ 16 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 17/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 17 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 18/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 18 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 19/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 19 /mo $ 38Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 21/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, rollup door
$ 21 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 21/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 21 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 23 /mo $ 46Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 67 /mo $ 96Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 82/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 82 /mo $ 117Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 131/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 131 /mo $ 153Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 149/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 149 /mo $ 175Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 180/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 180 /mo $ 250Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 227/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 227 /mo $ 315Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 227/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 227 /mo $ 315Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Magnolia
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Storage Near Magnolia TX 77354
Self storage near Egypt community in Magnolia is located just south of FM 1488, east of FM 2978, and a bit west of I-45.
Small Storage Units Near You in Magnolia
Golf storage is a popular option in our affordable 5x5 storage units. Avid players can tuck away clubs after a round at the Club of Carlton Woods. This Jack Nicklaus Signature Course is a few miles away for convenient pickup and dropoff of your golf bag. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
Buckalew Elementary School families and neighbors looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for play at Terramont Park and trips to the Gulf beaches. Behind the bike storage, athletic equipment, kites, fishing tackle, hiking and beach gear, you can store rarely used items like holiday decor and off-season garments.
Medium Storage Units Near You in Magnolia
Small businesses along FM 1488 can free up workspace or tidy customer-service areas with a 10x10 storage unit. Pack in extra inventory, marketing supplies, seasonal displays, furniture and filing cabinets off-site but close by as needed. If you are downsizing, these square storage spaces can hold three rooms of furniture, decor, mirrors, clothing and more while you decide what to keep or discover exactly what will fit in your new home. Sharing a place at Woodland Point Apartments? Store duplicate furniture here until needed again.
Large Storage Units Near You in Magnolia
An outdoor 10x15 storage unit is ideal for stowing kayaks, canoes and standup paddleboards because the drive-up access makes loading and unloading a whole lot easier for frequent paddling excursions at Lake Conroe. Pack in camping and fishing gear along with your oars, paddles and safety equipment. This large storage space is great for clearing out a garage, and it will hold four rooms full of furnishings during a remodeling project or if you are relocating.
Homeowners throughout Magnolia, Egypt, and the Woodlands planning a renovation can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are new to the area or between residences, store the contents of a three- to four-bedroom home in one of these large storage rentals while you house hunt.
For larger renovations or if you are moving from a big house, a 10x30 storage unit should do the trick. These extra-large storage spaces are about the size of a two-car garage and can accommodate seven-plus rooms of belongings.
Storage near 77354 includes indoor climate controlled storage units in a wide range of sizes and select outdoor units with convenient drive-up access. Just look for our Public Storage Orange rollup doors for cheap storage serving Egypt, Magnolia, the Woodlands and surrounding communities.
Magnolia Public Storage has climate controlled storage solutions to meet your residential and commercial needs about 40 miles north of Houston. Hop on I-45 for a day trip into the city center for a visit to a nature or art museum, to cheer on your favorite pro sports teams, and some nightlife.
When too much clutter piles up, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 77354 at 32010 FM 2978 Rd, The Woodlands TX 77354 and 9720 FM 1488 Rd, Magnolia TX 77354.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 500)
Wife and I got a storage unit for 1 day. Did not use it never even went into the property. Canceled it same day and they did not refund us. I dispute it with my bank and less than 30 days later they try sending a balance to a collection agency. I’ll never use a public storage again. That’s ridiculous.
Angie was fantastic! We came to get a unit and she was fun, quick, and informative.
Angie was amazing! She was so helpful in purchasing a unit. 10/10 would recommend!
Beware the SCAM! They will reel you in with attractive prices and then a couple of months into storage will increase the price drastically. (30%+). It happened to me and it has happened to many (just read Social Networks)
They are so abusive that the manager even asks you to rate them on the onboarding date when everything is still a honeymoon. I am forced to liquidate my assets to stop rentals as it has now become more expensive for me to pay storage than to simply move out. You should avoid it altogether or look for a more ethical vendor.
No wonder "Texas Storage Auctions" are famous! with practices like this they basically "steal" your stuff and force you out or will liquidate for themselves. And of course if you stop paying you go into Credit Bureau. You loose anyhow.
They know that people cannot simply move "out" as they are in storage for a reason. so when they unilaterally increase price at any time it's simply blackmail, extorsion, fraud, ilegitimate practices, whatever you want to call it. I call it hostile takeover, or you can just call it "Public Storage".
Stay away... In my experience it cost me a fortune as I will have to sell my stuff for peanuts in order to stop paying such hefty rents. And when I finally return I will have to buy all over again. Wiser to sell before you store or to force them into a custom contract (yeah right) that will respect price & dates.
Very expensive lesson.
Kim went above and beyond and helped me out greatly. I would give her 10 stars if I could. Thank you!
The service here is absolutely AMAZING! Kim has always been our primary point of contact and she has always taken care of us. In comparison to the other local storage facilities around, this is the best bang for the buck for sure! Thanks Kim for keeping things easy for us!
Great service
I highly recommend Public Storage. I was completely impressed with Angie's professionalism and customer service. She went above and beyond to ensure all my needs were met promptly.
Great space and organization, feels like home thanks to Angie Davis, the amazing vibe and attentions she haves, make everything easier
The worst experience I have ever had in my life. I got a 50$ storage. I paid my bill on time all the time, then something happened to my last payment I paid it on the 5th and on the 28th they reversed the payment didn't tell me! And now try to charge me 195$ for 2 months... What! Customer service said that it is only the past payment I need to pay... Pls tell me how they have a 77$ charge for "other feess" and now try to auction my stuff... AFTER I MADE MY PAYMENTS
I rushed into the office in a panic because my storage unit was stuck and wouldn’t open, and I was on a serious time crunch, with not much time left within the two-hour window I had with the movers. Despite my stress and urgency, Kim, the front desk representative, remained calm, kind, and incredibly professional.
She immediately took action, reassured me with her steady presence, and made me feel like everything was going to be okay. And it was, she resolved the issue quickly and efficiently, saving the day when I needed it most.
It’s not often you encounter someone so composed and compassionate under pressure. I’m deeply grateful for Kim's help and can’t thank her enough for turning a potentially disastrous situation into a smooth, handled one. Thank you, Kim, for going above and beyond. Your excellent service truly made a difference.
Angie was awesome! Really made the process painless and was super helpful. Nice to be greeted with a smile and excellent customer service which can be rare these days. Great experience overall and would recommend for your storage needs!
Angie was wonderful. Such a doll. Her extensive knowledge and patience was much appreciated. I highly recommend calling her when in need of assistance. I will recommend Public Storage to my friends and family.
Angie was Amazing. It was refreshing to experience such wonderful customer service. She helped me with all my questions and concerns with a positive attitude and a mega watt smile. I will highly recommend Public Storage to all my friends and family.
Mary @ Egypt facility is an amazing manager.
Kim was so helpful in helping me transfer my units around! Thanks so much!
Kim is awesome and so patient.
I had an absolutely incredible experience at Public Storage thanks to Miss Angie! From the moment I walked in, they were professional, friendly, and went above and beyond to make sure I had everything I needed. They answered all of my questions with patience and clarity, helped me find the perfect unit for my needs, and made the whole process smooth and stress-free. It’s rare to find such outstanding customer service these days- Miss Angie truly deserves recognition for their dedication and positive attitude. Highly recommend this location!
Also Miss Lisa is an absolute gem! From the moment I walked into Public Storage, she welcomed me with a warm smile and such a helpful attitude. She made the entire process so easy, clearly explaining everything and ensuring I felt comfortable and confident with my rental. Her professionalism, kindness, and attention to detail truly stood out. It’s rare to encounter someone who genuinely cares about their customers the way Miss Lisa does. She turned a simple storage rental into a great experience. Thank you, Miss Lisa—you’re amazing!
Angie was great
Great customer service
Angie was very kind, patient, and helpful today. Her friendly smile and customer service made my public storage experience wonderful🙏🏻
Mgr Kim is such a Blessing. She is super knowledgeable, friendly, and a hard charger. The Reg Mgr Kiersten is ALWAYS responsive & so helpful, too. Military here, and it never fails that they are friendly, and AWESOME!! I 💛💖 the staff here at this Public Storage!
Kimberly was wonderful very knowledgeable and help me with everything 🙏🏻
Kim was very friendly, knowledgeable and helpful. She made everything go smoothly!
Lisa was extremely helpful and very professional ❤️
Great group of gals!😉
I would like to send a shout out to Lesa. She is the manager at Egypt Lane PS. Lesa goes out of her way to assist & accommodate me & my wife. She's extremely professional, knowledgeable & friendly. She went out of her way to assisted my wife in getting a storage unit because she didn't know how to do online. Thank you, Lesa
Just changed to this location. Registration and move-in was quick, simple and good value.
Every time I have interaction with the staff at this location they have been kind, helpful and supportive of each and every possible client that comes into their office! So if you’re looking for a good place to store your belongings, this a great place to consider.! BANW 😎🦬🦅🦂
Easy access, very clean, staff very helpful
This location has been absolutely amazing in helping us find the right unit in the right place. Significantly better prices for same size units at other storage facilities in the area. We’re now paying less for a climate controlled unit then we were for non climate controlled before. I am very pleased!
We’ve been renting here for almost two years (Justin Smith) we started out at 99$ and over time it has almost doubled. Not only that we lost almost everything in a flood and what’s in our unit is all we have left. We have expressed our hardships and fell a month and half behind. I just paid one month leaving fees and one month left to pay yet they don’t care and have it set to go to auction Tuesday at 10AM regardless of the fact we just made a $200 payment and are trying to get this caught up. I don’t know who everyone else has dealt with here but our experience has not been a good one.
One word, AMAZING!! Good customer service is everything. Lisa and her team don’t just strive for but go above and beyond to keep you satisfied. Thank you for all that you do…
Happy New Year!!
Thank you so much for all of your help, Lesa Toney! Quick and easy setup and I’m ready to start moving stuff in. Definitely recommend here
As someone who has had storage units at other Public Storage locations across the country, I can without a doubt say this is the easiest and best experience I've had. All thanks to the store's manager, Lisa. She genuinely will go above and beyond to help you and is extremely communicative. I am out of state but rest easy at night knowing that Lisa is in charge. Public Storage is truly lucky to have her as a manager. Thank you Lisa for all you do!
It was a smooth and easy process Kim was amazing and answered every question that I had (and I had a lot ) would definitely recommend!
I'm so grateful for Lesa! She made my move- In easy! Thanks Lesa! You are the kind of person every facility should have as far as I'm concerned !!! Thank you for making my life a little easier!
We moved from Houstong to NYC recently and needed to downsize and thus, needed storage. This is hands down the best experience I've had with a storage facility. The premises are extremely clean. Things like their elevators, HVAC, dollys/hand trucks, lighting and access systems, all ACTUALLY WORK! Their showroom is fully stocked and they have all of the gear and supplies you need for safely transporting and storing your belongings. I've been to places where there are foul smells from other units and the situation never gets fixed. Here, I've never come in and seen anything out of place or smelled odors that will end up getting your things to reek.
In addition, Lesa at the front desk is absolutely kind and helpful. She's always been helpful...not only before we signed up to store our stuff, but ever since. We would be clients even if they were a bit more expensive. They are very reasonably priced, though.
Great vibes as soon as I walked in, both Kim and Lisa were amazing and even helped me find a job!!
I have never had such a bad experience with customer service. This location is huge and we needed help finding our space. The lady at the front opened the space for us, as it was sealed with a blue tie. We proceeded to deposit my daughter belongings after a very exhausting day. The next day I got a call asking why we "vacated" our room and I was thoroughly confused. I asked the caller to please find out why she is saying this. She called back and said our space was empty. I panicked and told her this has to be a mistake and when I asked to speak to a manager, she hung up. I got extremely upset and went to the location to find out what was going on. The manager there, was very rude and interrupted me many times, while looking at her watch, which was extremely disrespectful. This upset me further and I told her I understood she has things to do, but that my time is also important, as I had to stop my dinner to find my daughter belongings. We found out we were pointed to the wrong space. We went ahead and switched space numbers, no problem. This afternoon, I looked at my American express and there was a charge for "switching" storages. I called the manger on-site. She argued with me and was very rude.
If anyone is considering this place for storage needs, please reconsider. I know they own all of the PS, but I'm hoping you would choose any other location, with a manager who has a bit of experience defusing bad situations, instead of aggravating them.
Diana was so helpful I recommend public storage to anyone
This place is a godsend! Anytime we need help they have been nothing but friendly. We’ve have been with this facility for years and I trust no one else with my prized possessions!
Plenty of space
Easy access with phone app
Love that you must have code so not just anyone can get in
Working elevators and stair access as well
Love that they have several carts for people to use to make moving so much easier!!
Price is fair considering.
Kim is awesome.
Lisa, Diane, and the crew there are absolutely amazing and went above and beyond. They truly made what would've been an overwhelming and stressful situation an absolute breeze!
I rented from this location and have you take out insurance with there insurance company 15.00 a month that is added to the storage fee. With last storm that came through Houston Texas the lights were out like so many places but when the light came back on the climate control and the air conditioner did not come back on and it stayed that way for 4 months. I would gotten my stuff out but due to have lung cancer and on oxygen I couldn't do that! The insurance is only willing to pay 250.00 for a 5,000. 00 policy. I was not able to recover most of my belongs as they just covered in the mold and mildew. I have reached out to the company and have not received any call back from the District Manager Kevin!
No one should have loses all there belongings!!! Especially my back up oxygen concentrator just name one thing that was very important
Amazing staff! Amazing location! I am super happy with the level of service that they have provided me. The team here has gone above and beyond to accommodate me and take pride in what they do! I would happily recommend the Egypt Ln facility to anyone and everyone! Thank y'all!
Do not recommend. While some of the staff is understanding and kind, others are not as caring. Roaches were in one of my units a short time after we moved in. and now Mold is in the building! I should have chose another storage. Didn’t have any of these issues in Cypress. Smh.
Terrible,horrible, worst customer service, and business practice. Do not do business here or your belongings will end up looking like trash
This place is so bad it made the Houston News this Morning 😲 I rented a space here and then quickly tried to get my money back but at least I never stored my beautiful belongings here and got out of the contract. Just look at the video from KPRC 2 News, if it doesn’t post just look it up.
When we moved in the rent was 100 then they raised our rent to 176.00 I took it off auto pay and my husband was contacted asking if we were moving out due to them raising rent again to 236.00. They offered 3 months at 176.00 which we stayed. I got sick of the rates going up in less than a year that we moved out this past weekend. One con is the parking lot is set up for multiple moving vehicles so it makes it hard to park. We had a climate control unit which it was always cold in there before but this weekend it was hot in there. There was a guy walking by that worked there and I asked him if he was there to fixed the a/c and he said they have it set at 80 degrees. My daughter was coming up and someone asked her if we had mold in our unit. We didn’t see any mold but we didn’t dig through a lot of boxes. My problem is we were never notified that the climate control wasn’t working since Hurricane Beryl came through. They had no problem charging us for it. The only reason we are leaving a 3 star rating is because the gal that runs the office and clean out the unit had excellent customer service. I’m just glad we don’t have to deal with this anymore. We moved out of a unit in Lake Jackson specifically for a climate control closer to home.
Be careful keeping your stuff here, the A/C went out and they told no one. Mold issues.
Jennifer, help me to get a discounted rate for sis months. thank you
If you have stuff in climate control at this storage unit, PLEASE go check your stuff!!! It hasn't been climate controlled since Beryl and they decided not to tell their customers! A month and a half my stuff has been sitting in a humid and hot room and now it's all ruined. There have been multiple people with this problem that haven't heard a single word from the manager about this issue. Not only is my stuff moldy, they have continued to take money out of my account (until I was made aware of the situation and took off auto-pay) and refuse a full refund. I am highly allergic to mold and so I now have to get rid of baby items, handmade rocking chair, kitchen items, comforters and all kinds of stuff because they couldn't make 1 phone call to let me know I might want to come and get my things.
!!BY THE WAY!!
They are still advertising climate controlled, but I was there yesterday to help someone check their stuff and it is STILL NOT climate controlled.
Jennifer is wonderful. She was so helpful in helping us find the right storage unit for us.
Chris M. A very personable person with knowledge about the facility and helped me with the break down of my bill. I really enjoyed her.
July 31, 2024, Ms Jennifer at Public Storage on Egypt Ln is an awesome employee. She was very helpful, informative and gracious with her words. Ms Jennifer assisted me in getting a new storage unit.
Today I went public storage on 33327 Egypt Ln in 77354. There is a lady named, Jennifer, who was extremely helpful. She was very courteous & knowledgeable. My sister was down sizing her unit. She assisted my twin in all of wat she needed to & do. Shout out to Jennifer
Jennifer is amazing, she went over a beyond to make sure I knew where my unit was and that I felt safe. She helped me load and unload in the rain.
Boss she needs a raise today!!
Jennifer is amazing ! She helped me with my questions and was very patient !
Very disappointed in our experience at Public Storage. The price doubled in a year and half. We took all our items to storage without mold, but sadly we had to get rid of many items due to the mold we found on our stored items. It is advertised as a climate controlled building But it has been 82 degrees when we were working in there. It sure does not feel like it was climate controlled. Disappointed! One positive: staff was polite and professional.
Jennifer provided great customer service to help me transfer to a new room.
Renting is a piece of cake! Quick and easy process! Knowing public storage is keeping an eye on my stuff is peace of mind! Thanks Amber for helping me complete my rental this morning! ♥️
Clean property! Love the Staff!!! Amber and Jennifer keep it clean
GO ANYWHERE ELSE, BAIT AND SWITCH IS THE BUSINESS PLAN. They lure you in with a fair price then increase rent a hundred dollars each year. Purely a scam, go does this? I am embarrass for them. I will spend all my free time and money letting the world know about this. Good luck
Anything but a 1 star must be fake. Our monthly cost has been risen over 600% since we started. I will spend the rest of my life telling people to store stuff anywhere else.
I had issues with customer service canceling my reservation while I was speaking to them and not being honest about the mistake. Had a lot of people that I spoke w and NO assistance w a mistake that they made. If things ended w customer service by phone I’d being trying to rate you guys ZERO for ZERO help!!
FIVE ⭐️⭐️⭐️⭐️⭐️Thanks to Amber at public storage in Magnolia and her boss, Kevin. I’m a very happy lady…Thank you Amber for your AMAZING customer service.
Just finished getting a storage unit and Amber truly made a difficult day better. Thank you so much for all your help Amber, you rock!
I made a reservation to the wrong location and Jennifer went above and beyond to get me a unit at correct location. She made what could have been a bad situation into a positive experience. So grateful that Jennifer was there!
Thank goodness for Jennifer at the Egypt Lane location. We walked in not knowing that we made a huge error in reserving our new space. She worked her magic and fixed the problem with lightening speed. We appreciate her hard work, attention to detail and dedication to fix our huge mistake. Thanks a million !
Great customer service at Public Storage. I have multiple units and could not run my small business without this place!
We've been looking at different storage units for a while and this one was perfect. Great location with easy access to both entrances. The representative we spoke directly with, Diana, was extremely helpful! She took the time to show each unit we asked about and explain the different rates. We could tell she was busy managing two different locations but that didn't stop her from providing excellent customer service.
Nicest staff, I’ve rented multiple times and I’m always happy with my experience. Clean facilities.
Excellent service both starting and leaving everything's exceedingly clean and safe upon vacating today I was helped by Jennifer she was quick informative efficient and extremely friendly highly recommend
I own a local balloon business @atirela. I was needing additional storage space and Amber the Manager was very professional and helped me pick the perfect unit for my needs.
Jennifer was patient, courteous, and helpful!
My rates have gone up considerably since I’ve been renting here. I called and spoke with the manager, Amber, about it. Before I could even finish explaining the reason for my call she’d already put in a rate decrease request for me and was able to save me some money on my rate. It was a no hassle phone call and she was nothing but friendly.
I really like having the ability to gain access through the app as well. It’s a great update to the property.
This location has excellent customer service. Steve was very helpful.
Steve, the property manager at this location, was extremely helpful in answering my questions regarding pricing and terms for renting a storage unit.
I first moved into a storage unit at this location in 2017, shortly after they opened. Since that time, I would characterize my limited interaction with the staff and Customer Service call center as a mixed bag. On Christmas Eve (2023), I transferred from one unit to another at this location, in order to lower my storage cost. On this particular occasion, the PS representative manning the front office, Taylor, was super helpful, efficient, and well-versed in how to complete the transaction to transfer units. I was in and out of the facility in no time. My experience on this particular day testifies to how good service can change perceptions of a business, in my case, from mixed to 5-star. Thank you!
If you would like a safe and secure place to keep those memorable items, this would be it. Amber is a huge asset at this location, as she is both courteous and helpful. She helped me close out my unit expeditiously, I thought I was going to be there for awhile to fill out forms. She closed it out in less than 5 minutes. I kept asking is that all and she said yes thats all. Sure enough I checked my email and it was complete. She is truly a blessing. Thank you again Amber!
Amber helped get a lower rate and I really appreciated it!!
Amber and Steve made renting my first storage unit a delight. Thank you for your great service.
I want to say , no matter what the circumstances are Amber can definitely handle it ! I tend to be very wordy at times and Amber remained professional nevertheless get’s the job done. Amber holds a great staff ! Taylor and Jennifer are very keen to making sure the rules are followed. Thanks for remaining professional! Even when customers like myself don’t .
Amber was so very helpful assisting me today. She is patient, helpful and above all professional.
They tell you the monthly fee is $99. Then three months after you move in they notify you that the monthly fee will go up to $137. Then six months later they notify that the monthly fee will go up to $158. So almost a sixty percent increase in less than a year.
So today I came wanting to know the prices on storages without knowing i was going to end up with one, walked in and I see Amber with the brightest attitude and great charisma. I was worried that I would have trouble finding what i was looking for but she helped me 100 percent and make me feel so comfortable and i left knowing so much and with no questions me and my mom were absolutely thankful with her thank you Amber!
Generally okay experience but limited aisle space made it more challenging to maneuver larger items into unit.
I am irritated by the lock situation. I was told that I could use my own lock and be refunded the ~$20 lock charge within 30 days of occupying unit. There was no discussion about lock requirements. I attempted to return the lock provided, and was told I could not use my padlock and that the requirements were listed somewhere in the rental agreement. Still feel the conversation was misleading or erroneous.
the workers are amazing
If you need a storage unit this is the place to go. Talk to Amber, she will recommend the best size unit for you. Amber keeps this location in pristine condition.
I have seen Amber walk the entire location several times a day. When I was in my unit she stopped to make sure I was happy with my unit and if I had any questions or concerns. I told Amber I needed to down size as I did not need a bigger unit anymore. Amber checked her list and found me a smaller unit close by original unit that was available. Amber took the time during her inspection of the location to show me the unit. Amber told me to contact her when I was ready to switch units and she would help me.
I came in a few days later and Amber remembered me and my unit number. Amber was able to switch me over in just a few minutes. Amber has such a polite and helpful demeanor and very knowledgeable of her location.
The owners of Public Storage should be very happy knowing that Amber is running their facility extremely well and her professional conduct with their customers is top rate.
Amber S., thank you so much for all your help! You’ve always taken such great care of us! You’re the reason we just added another unit at this location! We are now your customers for life! And thank you Amber for always making everything easy on us! Your smile and friendly attitude makes all the difference when addressing our storage needs, and trying to survive this Texas Heat!! Lol. Thanks Again!!!
Amber you get 25 stars for providing excellant customer service this morning. You went above and beyond in trying to fix the other stores issue!!! I thank you for your kindness sweetie. You deserve a raise!!
Cleanest storage I have come across so far. Amber is the best. Zhe needs a raise.
Amber was SUPER helpful and highly professional. We got a unit at the wrong location; she made the transition/transfer seamless and easy. Turned my bad day right back around. Thanks Amber!! Front office is super clean and well organized.
Worst place that I have EVER stored things at. I was supposed to have a dollar move in. On moving day we arrived loaded down and supposedly their elevator was broke. So they put me in a unit twice the size for $200 a month. I live on social security so this was a VERY negative impact to my budget! What ever happened to businesses keeping their word. And if they are unable to, they endure the consequences NOT THE CUSTOMER! And then I had to pay a mover AGAIN to move me to a smaller unit that ONLY became available after I called corporate! I advise you to steer clear!!
Jerrica was very nice and patient! Walked me through everything, even 10 minutes before closing time!
Mrs. Jerrica was awesome! She gave great customer service thank you for your help !!
Ms. Jerrica was great at helping me and my wife.
Amber with Public Storage was very helpful each and everytime I had a question and was in the office. My moving in and moving out was very easy with her guiding me with professional and friendly attitude. Thank you Amber! The company is fortunate to have you on the front!
I have been renting a unit at this location since February, and just recently moved out. While moving out, there was an incident with two careless and disrespectful gentlemen that blocked my vehicle in a parking spot. The manager, Amber, saw what was going on and immediately came outside and handled the situation by being kind, respectful and professional towards them by asking them to move their truck and trailer. Even though the two gentleman were very disrespectful towards her and myself, she did an outstanding job handling the entire situation. Customer service is awesome and they care about their customers, I will always recommend this location to store your belongings enough!
Amber was very helpful and knowledgeable. Great customer service.
Gale was very proactive and helpful. This was one my best experiences dealing with storage units in my life.
Thank you for your help.
Great customer service!
Rhonda was very helpful and kind they have very nice clean storage units
I want to personally thank Amber for the excellent customer service! She has been so professional throughout this stressful process of getting things situated. I am grateful for such great customer service!
I went there with some annoyance, felt it unnecessary to deliver keys to a empty storage, plus the out of the way drive, even if I still have a balance on the account, but per Amber's request I went to deliver them back.
Thankfully, I had a wonderful experience with Rhonda at this site.
She was on break and so graciously still me with a problem that was not her own. She immediately calmed me and is the biggest reason for the 5 star in leaving today.
Thank you Rhonda, I really appreciated you and your time -Amber.
I had amazing help getting my storage! Tina who helped me was amazing. She’s wonderful! And kind of love to work with her again! My storage was clean and very nice
Amber is great! Property is always nice and clean!
Jerrica was very helpful in helping me chose my storage unit. She was very polite and courteous thank you so much for a pleasant experience.
Ms Morgan was a doll. Made my whole experience there very easy.
Amber was Awesome with customer service very helpful. She asked questions and wanted to make sure I was comfortable with this decision.
The receptionist Sarah was very accommodating also. She has really good customer service skills .
Overall both were professional and very helpful. Thank u so much!
Thanku to Amber for coming down last minute to cut off my lock because I lost the keys… I had horses that needed horse blankets due to 20 degree weather coming in tonight !!!!
Amber was Very helpful and helped me solve our storage problem. Today we had a little misunderstanding at the beginning of our phone call, but we clarified and laugh about it in person afterwards; when I had to sign a paperwork to get public storage to remove my storage lock.
Very chill vibes✨
I called in with some questions regarding my space and spoke with Jennifer she was extremely helpful making sure my needs were met. If you are in need of a storage unit I highly recommend this location. I have been a customer since 2017 and I have been pleased with the services here.
Clean and good place, love the self service..
There's just not enough accolates to be shared about how accomodating, friendly, patience and helpful Amber was when we had a complicated need with our storage units. Sometimes the need for a storage unit is during a trying transitional time. And Amber's gracious attitude helped beyond imagination getting through this transition. She really made our experience at this public storage location smooth. Thank you Amber!
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Amber was absolutely wonderful to deal with and the entire building was clean well maintained. Highly recommend.
Great customer service especially on a Sunday afternoon. Thanks Morgan! You rock!
Downsized from a 5x10 to 5x6 bcz no longer needed the extra space and wanted to save $. PS Manager Amber was incredibly helpful and made the transfer easy. Offered suggestions on best way to make switch and made everything go smooth. She’s terrific and PS is super clean and safe storage facility.
Employee Amber was excellent with her service today, beyond our expectations. She was able to answer all our questions and was patient while we took time to read our services. She also was very joyful and talkative. In short she made our experience at this public storage location one of the best. Thank you Amber.
Amber was super helpful today!
Amber was great and very helpful. If only all employees were like Amber!
I cannot express enough how WONDERFUL Amber is! She’s the bees-knees when it comes to helping! I would 100000/10 recommend this super clean, well-maintained facility. Amber and the Egypt location will forever be my go-to storage facility! SHE’S THE BEST!!!
Mary did an excellent job of helping us move into our unit. Great employee
Amber and Skylar were great. Friendly and courteous. Public storage, to date, is the best storage place I’ve ever used. Easy access via smart phone is a great option too! If I ever need to store something again, this will be my first choice!
Excellent customer service
Amber was very helpful and the service was great. Neat and clean facility with extra carts for use
Two stars because the facility is always clean and the staff has always been friendly. I've had my unit since July 2020. It would be -2 stars for the corporate office. 156% price increases from October 2021 to June 2022. Come to find out 30% increase in June 2022 for my 3rd floor unit is $14 higher than the advertised full price and the discounted price is less than I am paying now. My new price is the price of a 1st floor unit. These people get you in and then sock you with outrageous price hikes. I understand an annual price hike. Fully expected that. But my rent went from $30 to $39 1/1/2021, then to $77 10/1/2021, and finally to $100 6/1/2022. Same size unit on upper floors is advertised for $86 with first time discount to $65. Convince me I am not getting ripped off. The corporate office has waived my price increase for 3 months. Basically telling me they are giving me a 3 month notice that they will be increasing my price to above advertised rates. I think this will be my 3 month notice to move out. The corporate office really ruins a good experience at this facility.
Skylar was a treat to deal with! Very helpful and knowledgeable. Made everything easy for an old geezer like myself to understand, definitely recommend!
Amber is awesome and is willing to help with any of your needs! This is the best location with the best customer service.
Very accommodating, everything is done online. But when I did need to talk to a person, they are very personable. Very professional and knowledgeable.
Great rates and even better service, thanks Amber!
Shoutout to Amber for being such an amazing person and willing to help, her customer service is always on point!!