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Address

12435 I-10 E Fwy
Houston, TX 77015

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-384-5183

832-384-5183

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-384-5183

832-384-5183

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 20/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 20/mo $40
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 24/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 24/mo $48
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 73/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 73/mo $97
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x15'
    Online only price
    $ 79/mo
    Online only price
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 79/mo $105
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 173/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 173/mo $230
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 245/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 245/mo $326
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x35'
    Online only price
    $ 389/mo
    Online only price
    Large 10'x35'
    • Outside unit
    • Drive-up access
    $ 389/mo $519
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Shore Storage Units On Interstate 10 in East Houston

This Public Storage in the east Houston area of North Shore is located on the north side of I-10 at the Federal Road exit.
Offering a variety of cheap self storage units, this location features indoor storage units and outdoor storage units, as well as climate-controlled storage units. The facility is open 7 days a week and a property manager lives on site.
This location also offers individual storage lockers, perfect for smaller items.
If frequent trips with a four-legged friend to Maxey Dog Park are on the agenda, let a 5x5 unit at this location hold everything needed – from shoes and backpacks to dog toys and supplies – for an easy grab-and-go on the way.
Residents in neighboring Cloverleaf or Jacinto City can use a 10x20 unit to declutter the garage, while a 10x30 unit can hold the contents of an entire five-bedroom house during a move or remodel.
With easy access from East Freeway, and just a quick trip from 610 Loop, Beltway 8 or Highway 90, this location makes for an ideal storage solution for residential and commercial customers throughout northeast Harris County.
Public Storage takes great pride in serving the North Shore community and the surrounding areas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 445)

February 18, 2024
Google Public Storage Robert Marroquin
Great customer service, quick and easy. I was helped by a woman named Laura whom was polite and got me set up in minutes. Highly recommend if you are needing to store your items with hassle free applications to fill out.
January 23, 2024
Google Public Storage Luis Hernandez
Keri great job polite and nice
January 10, 2024
Google Public Storage Amari Gonzalez
Is a lifesaver when an emergency occurs to move and make space around the house or houses.
January 10, 2024
Google Public Storage Margie Arredondo
Keri, fast service.
January 4, 2024
Google Public Storage T Moy
Keri was very thorough & professional...she made the experience pleasant.
January 3, 2024
Google Public Storage Zenaida Aguirre
December 2, 2023
Google Public Storage Shorty Montano
Keri. Fast fantastic service
December 2, 2023
Google Public Storage Rosie Vazquez
Keri, fantastic service.
December 2, 2023
Google Public Storage angel dario
Keri, great service. Explained everything
December 2, 2023
Google Public Storage Tania Martina
Keri was patient and fast. Great service
December 1, 2023
Google Public Storage Annie Rodriguez
Keri, great fast service
November 27, 2023
Google Public Storage Phoenix Cozad
Went to this location yesterday upset,crying situation bad. The young lady behind the counter, Laura, changed my whole mood quickly. She is so sympathetic, and knows her stuff about storage. She even gave me ideas on how to store my items to get me in the right size and save me money. She was joking and playing with my kids. Had me smiling and laughing. She changed my mood completely when I left. I would recommend renting here. Ask for Laura
November 19, 2023
Google Public Storage Elanie
The process was super fast and convenient as I was able to sign my paperwork online. The $1 fee quickly turned to $54 :/ for one of the smallest units offered but it still ended up being one of the cheapest in the area compared to other storage companies. There are a lot of bugs/termites. There were terminix treatment packs/boxes near the storage units so the property is aware. Gratefully I only needed the storage for less than a month. Will not go through this location again if ever needed.
November 18, 2023
Google Public Storage Armando Gonzalez
Keri, easy fast service. The app is great.
November 18, 2023
Google Public Storage Miguel Carrera
Keri, Great service. Wonderful quick nice person
November 8, 2023
Google Public Storage Rashaunna Flowers
Keri was wonderful today as she assisted us with our rental today. She has great customer service and knowledge of the property and she did her best to help us find something that worked for us!
November 8, 2023
Google Public Storage Jarret Flowers
Keri was awesome
November 6, 2023
Google Public Storage Ria Walker
The staff helped me tremendously with my first move to the public storage I do appreciate you guys
October 14, 2023
Google Public Storage King Jorge
Keri very professional and positive environment. Gave me great information and easy leasing a storage unit
October 1, 2023
Google Public Storage Alexus Martin
Laura is very wonderful worker I think she should get a raise
September 20, 2023
Google Public Storage Latache Williams
Keri great speedy service
September 12, 2023
Google Public Storage Lilya Alanis
Keri, good ❤️❤️
September 12, 2023
Google Public Storage Vicki Delarosa
Keri was very friendly and kind. She even helped us go look at storage units for size and very informative about everything.
September 8, 2023
Google Public Storage Geraldine Harmon
Keri was very sweet lady, good service and helpful
September 2, 2023
Google Public Storage Nilo Malabanan
Quick speedy friendly service. Keri is a great worker
August 28, 2023
Google Public Storage chris hall
Clean facilities
August 22, 2023
Google Public Storage Chanieka Williams
Keri was great. She was so informative & helpful. Did not hesitate to help me. Amazing customer service skills. Looking forward to working with Ms. Keri more.
August 3, 2023
Google Public Storage Herbert Frazier
Excellent customer service I receive from Keri and very time I visit
August 1, 2023
Google Public Storage Patricia Salazar
July 21, 2023
Google Public Storage DeLandria Burnett
Keri is so awesome and helpful. She took her time to help me sign up pay and access my unit. Thank you again Ms Keri
July 15, 2023
Google Public Storage Liz
Keri was a very nice and helpful it was very appreciated
July 13, 2023
Google Public Storage Monse Sierra
Keri very happy help person. Very hard working
July 5, 2023
Google Public Storage Monica Olivares
Keri was so helpful and explained everything very fast!!!
July 3, 2023
Google Public Storage Guillermo Rodriguez
Thank you Byrd for being at work and helps me out
June 7, 2023
Google Public Storage NINFA TORRES
Keri provided amazing customer service! She was super detailed with the instructions.
May 13, 2023
Google Public Storage Vianey Soto
Keri was an amazing assistant! Received the storage the same day and it can’t get any easier then this!💯
May 4, 2023
Google Public Storage Jay Williams
keri, nice person excellent customer service
May 4, 2023
Google Public Storage Istria Griggs
Keri great service
May 3, 2023
Google Public Storage Oscar Lopez
Keri, very nice. Great Service.
April 12, 2023
Google Public Storage Jazmine Jean Jacques
Keri was amazing! She checked me in and was very welcoming. She also was the one who checked me out and made everything smooth and easy. Thank you so much! Definitely recommend
April 11, 2023
Google Public Storage Ken j
Keri was an excellent at giving details and checking me in. Quick fast and detailed.
April 7, 2023
Google Public Storage Richard Alvarez
Keri, excellent service. Great person
April 4, 2023
Google Public Storage Francisco Diaz-Jimenez
Cary was very professional and also gave great customer service!
March 17, 2023
Google Public Storage Nicole Gonzalez
March 6, 2023
Public Storage Agnes Taylor
Is it cheaper to rent online or onsite?
February 26, 2023
Google Public Storage Leann Promise
I came here to make a payment and Misty was so nice. She helped me sign up for the app which helped me sign up to pay thru that. This is gonna help alot
February 26, 2023
Google Public Storage Barry Johnson
Misty is nice and have wonderful service
February 17, 2023
Google Public Storage Jesus Castro
Keri, great service and friendly
February 14, 2023
Google Public Storage Henry Johnson
Good customer service. Excellent skills
February 1, 2023
Google Public Storage Isabel Briones
Keri, good customer service
January 29, 2023
Google Public Storage Christopher Wiley
Misty was super nice and helpful she got my app working..
January 26, 2023
Google Public Storage Patrick Dupree
Keri, she great me great service and great information!!!
January 6, 2023
Google Public Storage Jorge Metro
Keri, helped me with the app. Great service
January 6, 2023
Google Public Storage Maria Gonzalez
Keri, Great services. Even though the app is offline she helped me download it. She is nice and kind
January 5, 2023
Google Public Storage Angie Paredes
Keri one of the best person i've ever meet...i love the fact that she funny as well.
December 17, 2022
Google Public Storage Robert Johnson
Great fast service. Keri helped me. She also helped with the app
December 17, 2022
Google Public Storage Teresa Murry
Keri, great service. Very polite and kind
December 9, 2022
Google Public Storage Joe Diggs
Keri Most wonderful lady. Very helpful in every way. I love her.
December 2, 2022
Google Public Storage Linda Vela
Keri, Great help and service. She told me about the app and it helps a lot.
November 20, 2022
Google Public Storage Linda A. Mosley
So happy to see Mr Byrd he was so nice thanks for the help sir.
November 3, 2022
Google Public Storage Mz KoKo B owner of PrettyGirl Cosmetics
Keri, excellently customer service. Made my move in easy. I recommend her to everyone.
November 3, 2022
Google Public Storage Lily Johnson
Keri was an excellent representative. I came in and was out in a hurry. Thank you
November 2, 2022
Google Public Storage Samuel Miranda
Susie was very helpful
November 1, 2022
Google Public Storage MANUEL BERRY
November 1, 2022
Google Public Storage Coach Tori Berry
Keri was amazing and very knowledgeable! The process was quick and easy. Thanks for the incredible service 💗
October 26, 2022
Google Public Storage mayra onofre
Byrd was Very friendly and helpful !!!
October 20, 2022
Google Public Storage Anna Woollis
Keri was so pleasant and helpfull, she made it super easy to get signed up and ready in less than 15 minutes.
October 8, 2022
Google Public Storage Xiomara Martinez
Keri was very helpful and gave me all the information to get my unit
October 4, 2022
Google Public Storage Charles Nolan
Keri great customer service
October 4, 2022
Google Public Storage Yazmeen Scott
Keri was an Amazing sales lady, no complications, was very pleased with her customer service. Thanks again !!!
October 3, 2022
Google Public Storage Erma Miles
Byrd is the best and very handsome very polite and respectful he help me e Get a storage today he was all smiles and that made my day
September 24, 2022
Google Public Storage Lisa Lisa
Keri - SUPERB service. Would come back again AND tell others because of Keri’s customer service! 👍🏾
September 19, 2022
Google Public Storage Jonathan Martinez
Byrd took care of me on his lunch break!! A+ place highly recommended thanks Byrd
September 16, 2022
Google Public Storage Roberto Pliego
Keri, great service and very helpful
September 9, 2022
Google Public Storage bone doesit
We appreciate all the help from Mrs. Kerri. Anytime we come she’s available and ready to help us out. Very nice and answers all our questions. Love doing business here and will continue to do so.
September 9, 2022
Google Public Storage Syd T
Mrs. Keri is the absolute sweetest and is so helpful, my husband and I currently have 2 units at this location and she’s helped us with both. She’s very thorough and answers any questions that we have ! Has no issues with showing us different units to compare sizes. We will continue to do business at Public Storage!
August 29, 2022
Google Public Storage Ken Wilson
Byrd was very helpful today my wife and I was lost didn't know where to go to get to my storage he jumped up with a smile and help me find my storage it was raining and he still walked around and got us there great employee!
August 17, 2022
Google Public Storage Kimberly Kearney
Went threw the land development program. At the office i met with Keri. She made the process easy.
August 12, 2022
Google Public Storage Anthony TF Coleman
Keri is sweet, kind, beautiful and caring. She cares for her customers. I have no complaints
August 6, 2022
Google Public Storage Miranda
Keri gave great service. I rented the perfect space after speaking with her. Shes very patient and caring
August 3, 2022
Google Public Storage Keith Dwellingham
Keri, good person. Iike the app
July 21, 2022
Google Public Storage Obvious Cornett
Keri was amazing! she is super sweet and she even called me to check on how the storage is going for me, when the payment is due, and how I am doing…very considerate of her!
July 9, 2022
Google Public Storage Adrian Garza
Keri was amazing! She was a lot of help and made the entire process very easy
July 9, 2022
Google Public Storage Rocio Chavez
Keri was an exceptional help trying to get a storage unit for my college apt belongings that I currently do not need. Explained everything for me to understand.
July 6, 2022
Google Public Storage xDodqe Gaming
Keri she was great explain everything with great detail
July 6, 2022
Google Public Storage Brittney Rodriguez
Keri was very informative and helped the whole way. She made this a very easy for me. Highly recommended.
July 5, 2022
Google Public Storage Shawn Ashford
Keri, did a fantastic job. The app is great.
July 5, 2022
Google Public Storage Michael Mayes
I've been dealing with Keri and PS from the day I moved in. She has always help me, caring and eager to help me. She is professional and goes over and beyond. Thank you for everything Mrs.Hicks
June 11, 2022
Google Public Storage Nikolette “La'Shae” Poouahi
Keri she was so awesome and very sweet. She was very nice and friendly and was a wonderful help with finding me a great locker!
June 10, 2022
Google Public Storage Hermilo Enciso
Keri fast and friendly service. Love the app
June 10, 2022
Google Public Storage Jose Prado
Keri was very helpful and awesome! I highly recommend!
June 9, 2022
Google Public Storage Jaime Matamoros
Keri fast ando good service
June 3, 2022
Google Public Storage Angela Phillips
Keri, knowledgeable, sweet point
May 29, 2022
Google Public Storage Jan
The facility was clean, the manager was very helpful, especially when I needed a couple of extra hours for cleanout. I highly recommend this location for storage..
May 24, 2022
Google Public Storage Raul Garza
Keri, good service and informative and very helpful as well as courteous.
May 12, 2022
Google Public Storage karen mason
Keri. Very curious and friendly. Very professional.
May 12, 2022
Google Public Storage Harriet Miller
Keri Hicks great service.
April 30, 2022
Google Public Storage James Watson
Keri was very nice and helpful. I was able to rent a storage unit on the spot. Thank you so much Keri!
April 28, 2022
Google Public Storage Matthew Alvarez
Keri was very helpful & made me feel like home! She was super nice!!
April 16, 2022
Google Public Storage Torran Green
Keri, she was very nice and helpful
March 30, 2022
Google Public Storage Carlos Fuentez
I had the best experience. Keri was very informative and helped the whole way. She made this a very easy for me. Highly recommended.
March 27, 2022
Google Public Storage Michael Obrien
Friendly and fast service. Thanks Keri
February 5, 2022
Google Public Storage Triple7
Keri was of great help made it quick and easy for me to get my storage unit. Very pleased.
February 4, 2022
Google Public Storage Mark Lewis
Keri, was helpful with helping me with my storage move in ect....
February 4, 2022
Google Public Storage Nicola Chedikah
Keri, very friendly nice customer service
January 17, 2022
Google Public Storage Terrie Black
Sherri was very helpful and professional my transaction went very smoothly
January 7, 2022
Google Public Storage Diedre Castle
Keri, she was very helpful to me and my Family on the loss of my brother trying to get out all of his stuff and he had a lot of stuff believe 😢 me she is all that 💯
January 7, 2022
Google Public Storage audrey wiser
THANKS Keri for making renting a space simply, stress-free and easy.
January 7, 2022
Google Public Storage Lakenya Malone Wiser
Keri, was walking away from the office. I went to another location it was closed. She came back and gave me excellent service.
January 7, 2022
Google Public Storage Marco Montemayor
Keri, Good service
January 7, 2022
Google Public Storage A. K.
Keri is super helpful and a pleasure to work with!
November 10, 2021
Google Public Storage Juan Marroquin
Keri thanks for everything. Your so kind!!!
November 7, 2021
Google Public Storage Mia Akkee
Priscilla did a great job today she's excellent and a very good accet to your company
November 7, 2021
Google Public Storage patricia collazo
Went to store and an awesome experience with ms. Priscilla she is very knowledgeable and very friendly Thank you PS for hiring a great person
November 6, 2021
Google Public Storage Michael Martinez
Keri , beautiful attitude, very professional..
October 10, 2021
Google Public Storage Stephen Nakoa Ford
October 5, 2021
Google Public Storage karla castillo olguin
Great service from Keri. Love the app and thank you for keeping the price thesame
October 1, 2021
Google Public Storage Timmy Chanzy
Keri, great service and care about my needs
October 1, 2021
Google Public Storage Gabrielle Greene (Gabby-G43)
Keri gave me great service
September 16, 2021
Google Public Storage Jeremy Foreman
A place to put extra stuff ,like when you clean the garage for yo car.
September 8, 2021
Google Public Storage Emily “mssweetblack” parrish
Great and speedy service from Keri. Walked in and she was standing to help. Explain everything and more to me
September 3, 2021
Google Public Storage Luis Salmeron
Keri great service
September 3, 2021
Google Public Storage Camella Norris
Keri great service and love the app
September 3, 2021
Google Public Storage Dustin Shell
Keri very helpful and friendly
August 21, 2021
Google Public Storage Sweet 1
keri. Very professional.. Friendly.. Knowledgeable. Will recommend..
August 14, 2021
Google Public Storage Duke edwards
Keri great service, I approve this company
August 14, 2021
Google Public Storage Samuel Garza
keri great service and spanish
August 14, 2021
Google Public Storage Yolanda Garza
Keri great service and love the Gage remote
August 14, 2021
Google Public Storage Erika Moran
Carie was wonderful! She was really friendly and helped me out with all the questions. I really recommend coming to this location. They have everything you need.
August 3, 2021
Google Public Storage Francis Johnson
Keri good service. Very friendly.
July 23, 2021
Google Public Storage John Haskett
Keri very helpful and very experienced
July 17, 2021
Google Public Storage Joseph Boudreaux
Shonda was the best help here getting my storage I recommend her any time
July 14, 2021
Google Public Storage Joe Rojas
I meet with Keri. she gave me good customer service.
July 6, 2021
Google Public Storage Jeree Robinson
Keri was so helpful she made this process very smooth and easy for me and my family.
July 2, 2021
Google Public Storage Sanjuana De Leon
Keri is very nice and patient. Thank you for great customer service
June 21, 2021
Google Public Storage Ray Williams
Keri great service and love the app.
June 21, 2021
Google Public Storage Blanca Gutiérrez
Great service and very perfessiobal
June 21, 2021
Google Public Storage Marco Gutierrez
Keri great service and good spanish
June 19, 2021
Google Public Storage Christian Aguilar
Keri was a amazing person and helped a lot great costumer service
June 15, 2021
Google Public Storage Felecia Davis
June 13, 2021
Google Public Storage Erica Robinson
Milly was really helpful, nice, and knowledgeable.
June 8, 2021
Google Public Storage Ken Richardson
Keri gave me great service and I love the app
June 4, 2021
Google Public Storage Gene Ramirez
Keri I like this app
June 4, 2021
Google Public Storage Mary Johnson
Keri gave me great service. I like the gate feature from the app
June 1, 2021
Google Public Storage Fernando Flores
Keri, thank you very much, very nice person, very nice attitude.
May 31, 2021
Google Public Storage George Myles
Katy was helpful thank you so much.
May 28, 2021
Google Public Storage erica palomo
Keri is very nice and friendly. She helps a lot with a friendly face and smile
May 28, 2021
Google Public Storage Erick Hernandez
Keri was so helpful and nice after an hour on the phone waiting.
May 22, 2021
Google Public Storage Isha Xmx
Keri was super helpful and kind best storage unit i've ever had.
May 19, 2021
Google Public Storage Erasmo Anguiano
May 17, 2021
Google Public Storage Tim Gutierrez
Samantha was very helpful
May 5, 2021
Google Public Storage Beca Carri
Keri great service explained the insurance policy to and no food policy thank soo sweet
April 29, 2021
Google Public Storage Gerardo Quintanilla
Keri was a breeze to deal with. Great customer service. No issues in/out.
April 25, 2021
Google Public Storage Jen Shideler
Someone obviously tried to break in months ago because many of the outside entrance doors to the storage units are unable to lock. Some don't even shut all the way. They never bothered to fix it. Today I attempted to access my unit, but now the door lock/handle is completely broken and the knob won't turn. Nobody will answer the phone, and corporate couldn't even get ahold of them. It's regular business hours. I just paid $80 to rent a u-haul that I can't use because I can't get into my unit. I would advise anyone looking for a secure storage unit to look elsewhere. If you want proof, just pull up to the front office. You can tell someone has tried to pry that door open too. Apparently nobody cared enough to repair it.
April 15, 2021
Google Public Storage Rodney Marshall
Great service. Keri saw i was disable, she met me at the front door with a smile. She helped me enter, rent the unit and set up the app to control the gate. She is very professional. Excellent service.
April 14, 2021
Google Public Storage Aurelia Silva
Keri was so helpful , made this process so easy!!
April 14, 2021
Google Public Storage Elizabeth Rios
Keri was a great customer service person
April 9, 2021
Google Public Storage Jamail Goodjoint
Keri, had a great personality friendly and helpful. Thanks for assistance with the app
April 9, 2021
Google Public Storage Amy villa
Keri explained everything well and excelente service
April 9, 2021
Google Public Storage Sandra Villareal
Keri was very helpful. She walked me through step by step. Thank you for your patience Keri. Your the best!
March 19, 2021
Google Public Storage Karen Pesina
Keri, nice customer service great advice. 1st time. I like the phone feature to open the gate
March 6, 2021
Google Public Storage Madison Taylor
Ms.Keri Was A Great Help . She Helped Me W/ Booking My Storage Space. She Was Very Friendly & Was Like A Burst Of Sunshine . She REALLY Uplifted My Spirt & Put Me in A Happier Sprit .
March 6, 2021
Google Public Storage Herman Hickman
Keri was the most accommodating person & most helpful in helping me out in a bind
February 8, 2021
Google Public Storage jorge salazar
Chris was the office worker that help me. He was very kind and very informative about everything really good place.
February 6, 2021
Google Public Storage Shonta Brantley
Awesome
January 24, 2021
Google Public Storage A I
Highly recommend it
January 23, 2021
Google Public Storage Ronald Derouen
Keri was an excellent associate. She helped me accure the best unit for my needs. So nice to see good people with great customer service. I do recommend!
January 16, 2021
Google Public Storage Gerald Perkins
Keri, is the best. She gave excellent service and have great customer service
January 15, 2021
Google Public Storage Earl Davis
Keri, was very nice and helping me choose the right storage unit
January 14, 2021
Google Public Storage Amber Singo
Upon arriving at this location i was met by a man named Chris who was very helpful and curtious. His honesty was appreciated and so far I have enjoyed the storage facility he rented to me.
January 13, 2021
Google Public Storage Joel P
Mary was awesome she was very courteous and helpful. Very professional.
January 3, 2021
Public Storage JoeAnthony Delacruz
Is it open on sundays the access gate
December 30, 2020
Google Public Storage Jesus montiel
December 2, 2020
Google Public Storage Mia Lopez
I haven't had any issues really. But today we found out that they broke into my sister's storage unit. Not sure when it happened but when my sister reported it.. the last said there's already a report on file. It has happened to several ppl, she has a full list. Yes we have insurance and whatever got stolen will be covered.. My issue is.. why haven't we received any type of notice. Like hey there's been breakings, check your unit.
November 19, 2020
Google Public Storage Erika Jasso
Muy buen servicio gracias yesenia
October 29, 2020
Google Public Storage Evilene Walton
We received excellent customer service and she walk us through everything with ease and assured us our things are safe. We can count on Public Storage for our necessary need. Thank You so much for helping us out, we really appreciate your Assistance.
October 7, 2020
Google Public Storage x uliminatum
good service and the lady in the front acted with kindness and professionalism
September 25, 2020
Google Public Storage Lydia Castillo
Keri is an awesome employee that helped me with my first time rental of a storage unit..she went above and beyond her duties.
September 24, 2020
Google Public Storage Mark Strayer
September 19, 2020
Google Public Storage BigSTEPPA DEE
Keri was an amazing employee that showed great customer service and excellent hospitality.
September 11, 2020
Google Public Storage Martin Martinez
Keri was very polite and professional. She walked me through the entire process and it was painless. She also to me to my storage space and let me take a look at it to see if would fit my needs. I really liked the fact the it was clean.
September 8, 2020
Google Public Storage Maritsa Arredondo
Keri happy with services
September 3, 2020
Google Public Storage Leona Daniels
Keri was extremely helpful and did an amazing job assisting me in getting my storage. Especially durung this pandemic and challenging time. Thank you Keri for providing exceptional customer service and making my experience a very stress free one.
August 29, 2020
Google Public Storage Jose Gutierrez
Si pudiera ni una estrella le doy me robaron algunas de mis cosas que tenia ahy me cobraron un mes mas sin usar el storage segun me vendieron un candado que supuestamente yo solo tenia llave .son unos rateros.si piensan rentar ahy para tener sus pertenencias seguras pienselo porque vas a pagar para que se roben tus cosas que con esfuerzos tienes.
August 24, 2020
Google Public Storage Ary Mendoza
August 20, 2020
Google Public Storage Ryan Chester
Keri
August 8, 2020
Google Public Storage Tomas Vargas
Keri. Good sevice
July 14, 2020
Google Public Storage Martha Tovar
Rentamos un stogare ahy ,cuando recogimos nuestras cosas me e dado cuenta que nos faltan según te dan una llave que solo tu usas pero no es así se roban tus cosas en ese storage.no lo recomiendo .
July 2, 2020
Google Public Storage Esteban Aguilar
Keri was awesome, very helpful and nice
June 26, 2020
Google Public Storage Carevon Simon
Keri was good at helping me with my first time doing business with getting a storage unit
June 11, 2020
Google Public Storage Ronald Lockett
Keri really, really, really helped me find my storage with the upmost professionalism. Will be referring others to come here. Thank you Keri. Much appreciated.
June 9, 2020
Google Public Storage Michelle Simien
Keri is an absolute pleasure.
June 9, 2020
Google Public Storage ROLANDO DIAZ
Im giving Mrs. Keri 5 stars she was very respectful very professional about her work and she gives a very comfortable and safe vibe thank you again Mrs. Keri
March 26, 2020
Google Public Storage Robert Palacios
Spoke with Jennifer to price compare and look at unit she was very informative n helped choose the right sized unit for my things....thanx again for the friendly hospitality
March 24, 2020
Google Public Storage Carla Perez
Miss Jen was fabulous. My grandmother is an old friend of the family and was reccomended to come here when she found out Jen worked here. She was very nice and informative, and I would highly reccomend you stop by, she will be more than happy to assist you.
January 30, 2020
Google Public Storage Doug Call
January 15, 2020
Google Public Storage adam cantu
Thanks Jennifer very nice n helping
January 5, 2020
Google Public Storage Alicia Nava
Jennifer was very helpful and polite.
December 16, 2019
Google Public Storage Anonymous
Thanks Jennifer you was so cool. You answered all my questions that I needed. I will tell others about this place.
December 14, 2019
Google Public Storage Beatriz Irigoyen
Fast and easy to set up. Jennifer was very helpful and explained everything in details. Definitely would recommend this location. Such a wonderful young lady.
December 12, 2019
Google Public Storage Isabella Castilleo
I was in a hurry and Jennifer was fast and efficient! Thanks girl
December 12, 2019
Google Public Storage Diane Waldman
Awesome service!! Thanks alot
December 12, 2019
Google Public Storage kelli Ann
Jennifer was so much help I greatly appreciate her patience. Maria as well
November 28, 2019
Google Public Storage favorite music Ash
Its reasonable
November 23, 2019
Google Public Storage lee scott
Great customer services and very knowledgeable. Very customer friendly!
November 19, 2019
Google Public Storage kimberly fonseca
Maria muy buen servicio, muy amable..
November 19, 2019
Google Public Storage maria espinoza
Customer service was great and I felt like she gave me good information and try to help us the best she good.
November 11, 2019
Google Public Storage Victorh Becerril
Maria perfect customer service will recommend!
November 8, 2019
Google Public Storage farsante free fire
Son buenos hay encuentras varias cosas
November 4, 2019
Google Public Storage Rhonda McAdams
Maria very nice person wonderful personality
November 3, 2019
Google Public Storage Joshua Turrubiates
Maria very helpful and kind will recommend!!!
October 19, 2019
Google Public Storage Lisa Tepaz
She was excellent 😁👍
October 15, 2019
Google Public Storage larri byrd
Maria at the East Freeway location has to be my favorite employee. She is the sweetest person & i will always remember the day when i was having a bad day & just her being the person she is ; made my day . Her whole personality will have me as a guaranteed customer . Go to this location & ask for Maria ; you won’t regret it . May god bless her & this facility !!!
October 12, 2019
Google Public Storage Stephanie Franco
We got set up with our first storage unit today thanks to Maria! She was awesome! Helped us by showing us the right size storage for us, we had no idea what size we would need! And got us hooked up with some cool goodies to protect our stuff. Thank you for everything!
October 12, 2019
Google Public Storage Shansadera White
Great customer service
October 11, 2019
Google Public Storage Graylin Burton
Sandra helped me today and gave excellent customer service!!
October 7, 2019
Google Public Storage YESHUA Jesus salvation Only one way
Great people good staff
October 5, 2019
Google Public Storage Luis Romero
Maria, 10 in every thing
September 27, 2019
Google Public Storage Cay Cee
My 1st experience renting a storage space went exceptionally well. Maria is patient, knowledgeable, friendly and professional! She took her time explaining and answering all of my questions! She even made suggestions on additional storage sizes, and products to keep my stored item safe from moisture. Thank you Maria!
September 27, 2019
Google Public Storage Tasha Conway
Ms.Maria was very professional, patient and helpful. She made my stay at Public Storage an enjoyable one. I would definitely recommend someone here!
September 26, 2019
Google Public Storage Sins Overkill
Maria was excellent help! The customer support thanks to her is amazing cody diligent and helpful! will recommend to anyone to come here
September 26, 2019
Google Public Storage Chris White
Maria was very polite, and very helpful and really enjoyed the service! A 1 service!
September 26, 2019
Google Public Storage Marie Charles
Maria and leticia these are two great employees of public storage I would give them each 5 star Thanks
September 26, 2019
Google Public Storage Johnny Him
Maria ,she is awesome she has gteat customer service I would give her a 5star.
September 20, 2019
Google Public Storage Keitra Burns
Maria is one the sweetest, most understanding person I have ever spoken to she handles her business and makes sure everyone on the property is well taken care I love this location mainly because of her ❤️
September 18, 2019
Google Public Storage Valerie Lopez
Destiny great customer service
September 15, 2019
Google Public Storage Cynthia Garcia
Maria Good customer service! Will recommend
September 15, 2019
Google Public Storage Kassandra Saldana
Had a very good check-in experience! Friendly on site manager was very helpful and tended to my needs:)
September 13, 2019
Google Public Storage Carlos Smith
A great experience at public Storage today, very detailed instructions on paying my balance which made me feel comfortable..she was helpful and patient as I ask a lot of questions. If you got alot of questions this is the place to store your property, Thanks Maria👌👌✌
September 5, 2019
Google Public Storage Tony Johnson
September 3, 2019
Google Public Storage Bobbie Lewis
Wonderful experience renting a storage unit and Maria was absolutely GREAT! She was friendly, personable, and so helpful. I highly recommend this location. Thank you again Maria!
September 2, 2019
Google Public Storage Adriuna Spivey
New customer. New experience. Maria helped me out a lot and made it smooth. Thank you!
August 24, 2019
Google Public Storage Butta Baby
Maria is the best chick ever very pleasant and very helpful and put a smile on your face
August 19, 2019
Google Public Storage Sam B
Maria was very professional and is great sales person.she even gave us cold water .she really made our visit worth while. Thanks Maria
August 19, 2019
Google Public Storage djmisterio 87
Maria great friendly fast reasonable will recommend!
August 12, 2019
Google Public Storage Amber Mccoy
Service from Maria was excellent and fast . Was a great Experience!
August 12, 2019
Google Public Storage m o o n s t a r 8 3
Maria is the most amazing, sweet and helpful person I ever met, love ya! take care! 😊🙏💕💖
August 11, 2019
Google Public Storage Dolores Ramirez
Maria awesome customer service!!!
August 11, 2019
Google Public Storage Ernesto Alanis
María i love her attitude! Great customer service will recommend
August 10, 2019
Google Public Storage Juan Cabrera
Maria great customer service!!!
August 10, 2019
Google Public Storage Jose Ramirez Jr
Maria has awesome customer service. She took her time explaining my options and what would work best for me. She got me set up in a unit in no time. I will see maria for all my future storage needs.
August 8, 2019
Google Public Storage Carolyn Calloway
August 6, 2019
Google Public Storage Brandi Tillman
Really help me alot alot vert friendly and the best customer service
August 5, 2019
Google Public Storage steph
I was very pleased with my experience here, Maria has awesome customer service. She took her time explaining my options and getting me set up in a unit in no time. I am glad I chose public storage and this location!
August 3, 2019
Google Public Storage Jose Galvan
Maria was really friendly helping me with my payments
August 3, 2019
Google Public Storage Vladimir Gracia
Maria muy buen servicio voy a recomendar!
August 2, 2019
Google Public Storage DoeBoy DaRapGod
Destiny was very helpful and made sure all my needs was met would most definitely use her again
July 27, 2019
Google Public Storage Eric Batiste
Maria was the nicest and most courteous person I've ever dealt with.. The perfect customer service!!
July 27, 2019
Google Public Storage Juana Gonzalez Munoz
Good place, almost felt like a 2nd home! Units are clean, AC storage temperature working. Didnt have any break ins. Customer service was great overall!
July 23, 2019
Google Public Storage Charles Gipson jr
Amazing place the managers are awesome Especially carlos and melissa they were very friendly and helpful. 💪🏿🖤👍🏿👍🏿👍🏿
July 21, 2019
Google Public Storage Jose Quevedo
Maria great costumer service fast and friendly will recommend
July 20, 2019
Google Public Storage armando rodriguez
Very good service Maria nice person
July 19, 2019
Google Public Storage Jose Leiva
Excelent place and nice attention Thanks
July 14, 2019
Google Public Storage Enrique Francisco
María fue muy buena gente nos ayudo rápido muy amable
July 13, 2019
Google Public Storage Jaime Cambron
Maria me antendio bien dan buen servicio y nunca tuve ningun problema 100 por ciento recomendable
July 13, 2019
Google Public Storage WILLIAMS HERNANDEZ
Muy buen servicio de la señora María
July 8, 2019
Google Public Storage Jazmin Marinelarena0ltud
I am very satisfied with Maria she is such a good person. I loved the way she assisted me and helped me through everything. I had my original reservation for a certain date and then I changed it. I did everything online and good thing you get confirmations of email and they also contact you!! Well when I made the change of my reservation date. They didn’t call me but I was still under the impression of having the email I was still safe. However when I showed up to the location I have chosen. Once I got there there was no one there on the one on I-10 on zip code 77029, the receptionist was not there there was a car but no sign saying “ I will be back in 10/15 mins.” Then I was calling the place, n then she showed up. Then she said they didn’t have a unit for the one I had reserved and that I wasn’t showing up on her schedule to move in for the change I made. She sent me to Maria on this location and she was happily waiting for me and I enjoyed her customer service she offered me insurance and she provided me with all the details I needed to keep my stuff safe at Public Storage. Thank You Maria keep up ur Good Customer Service!!!!
July 7, 2019
Google Public Storage Onomonarchoes M
June 26, 2019
Google Public Storage Hector Tenorio
maria me dio un gran servicio y amabilidad y ayuda
June 18, 2019
Google Public Storage Kisha Williams
June 16, 2019
Google Public Storage Taylor Roy
June 8, 2019
Google Public Storage eddie contreras
I think that at these prices and for the amount of space you get it is very good. The the inside units have easy access good lighting. The women there I don't recall her name but she wears glasses is very helpful and made all of my signing up there fast and easy. To this day about 1 week now I haven't had one issue or complaint. I will update in month's to come.
June 6, 2019
Google Public Storage Deuce Sanclemente
Wonderful experience, Maria was nice she helped me with everything I needed it explained all the details, very professional and patient.
June 6, 2019
Google Public Storage Yare Garcia
Maria good person and a very good services ..
June 2, 2019
Google Public Storage Meet Patel
June 1, 2019
Google Public Storage Marco Santos Sabillon
María es amable y trata de ayudar a las personas lo que necesitan.
June 1, 2019
Google Public Storage Jo Ann Aja
Destiny was very helpful and explained everything that we needed to know. I will definitely come back due to her Great Customer Service!
June 1, 2019
Google Public Storage Tony Smith
Maria was awesome met all of my needs.
May 23, 2019
Google Public Storage Angelique Bazan
Maria is a great employee!I went in she helped me quickly.Amazing customer service!!Thank you sooo much!!
May 21, 2019
Google Public Storage ricardo sanchez
Maria good people
May 21, 2019
Google Public Storage Shea Citizen
Maria was very helpful and cared about my personal things 5 stars all day long
May 20, 2019
Google Public Storage olga tamborello
Maria excellent customer service I will recommend!!!
May 20, 2019
Google Public Storage Ken
May 19, 2019
Google Public Storage Kary Amador
Quick, fast and great service. The office was super clean. Maria was very helpful throughout the whole process! Highly recommend this location!
May 18, 2019
Google Public Storage Sandra Salinas
Maria was a huge help. Got me all settled in right away. She was great!
May 12, 2019
Google Public Storage Eddy Bailey
Needed storage
May 4, 2019
Google Public Storage Hugo Corvera
One of the best customer service , i have gotten by Ms.Maria . Very helpful and cheerful . With a lovely smile and very polite .
May 4, 2019
Google Public Storage Ricardo Mascorro
Dianne was very nice, great customer service highly recommend this location
May 4, 2019
Google Public Storage kaylie Martinez
April 29, 2019
Google Public Storage Refugio Campos
April 11, 2019
Google Public Storage Tanya Conley
Dianna was very helpful and friendly. She had excellent customer service skills. I am pleased with my storage space. Thank you Public Storage.
April 4, 2019
Google Public Storage Kelly Dugan
Dianna was awesome. She explained the differences in the units available and showed me my options. Its a short term rental but I highly recommend it just for the customer service. Great experience!
April 1, 2019
Google Public Storage Monica Reyes
March 29, 2019
Google Public Storage Chrystal
Dianna had us in and out in no time. No long waits and not alot of paperwork to sign.
March 23, 2019
Google Public Storage jamail edwards
One of the most insightful customer service people,I have ever encountered. A true doll and gem!!!
March 20, 2019
Google Public Storage Pamela Stephens
Very attentive to your needs , wonderful customer service values. Beautiful personality.. One of a kind. Kind hearted. Very helpful.
March 19, 2019
Google Public Storage Taylor Boston
Melissa was very helpful in assisting me with pricing for my unit. She went above and beyond to make sure i was satisfied and did not have to move to another location..Thanks!!!
March 16, 2019
Google Public Storage Dianna Cunningham
March 10, 2019
Google Public Storage Jamie
Melissa was very helpful. She got me in & out very quickly
March 9, 2019
Google Public Storage Edgael Mejia
March 1, 2019
Google Public Storage Shuntella Johnson
Melissa She was great as a salewomen. She all the sales she could and was great at it. I am going to love working with her.
March 1, 2019
Google Public Storage Anthony Bowser
Melissa was great .she helped even tho she was busy . Great services from her.great attitude!
February 27, 2019
Google Public Storage Arianna Jeana
My experience at this location was top notch. Thank you Keri for taking the time to listen and give me 10 star service.
February 25, 2019
Google Public Storage Helen Cruz
Thank you for your help Nicole
February 22, 2019
Google Public Storage Isidoro Nino
January 23, 2019
Google Public Storage Thomas Harduar
Very pleased! Akira is awesome great personality two thumbs up very helpful Great experience.
January 21, 2019
Google Public Storage Mark Manney
Nicole was awesome. Seriously very informative & extremely knowledgeable. Very polite. Highly recommend. Thank u
January 18, 2019
Google Public Storage Elvin Ruiz
Keri did a good job. Very friendly and explained the process.
January 17, 2019
Google Public Storage Erick Luna
Nice place fast service with Nicole and a great price.
January 14, 2019
Google Public Storage Dell Holland
I received a call today from Nicole and she was rude and un professional I have been at that location over 5 years my bill is paid on time and when I am ready to vacate I will then do all the necessary things that's needed.
December 28, 2018
Google Public Storage Artavia Sanders
Akira was fast and friendly will return
December 14, 2018
Google Public Storage Layton Hobbs
Ive been here since before they were supposed to open thinking I'd get an early start. Funny thing about gate codes. They don't work after hours. But I was counting on that locations secret weapon for happy customers.You see, the manager there, Akira, does work after hours and opened the gate for me when she saw me sitting there patiently waiting. She even apologized for not getting back from walking the property earlier but hell i was an hour and a half early so no telling what time she got here and shes apologizing for not getting back sooner? And this isn't the first time. She's here every time i come and i'm always either early late ecause she bests me here every time no matter how early. And she always seems to be Joanie on the spot whenever i have a question or need an extra hand. And its not just me either. I'll be taking something to or from my truck and i see her helping other tenants loading/unloading something big or walking prospects around showing off the property. And when I have a question or need someone to help me move something its like I had scheduled her time because she always walking up to see if i need anything. Its uncanny i tell ya. I give the place 5 stars because of Akira attentiveness and keeping the property clean and inviting. And making this customer feel like she's here for me only. But she does that for everyone.
November 30, 2018
Google Public Storage Kiara Bowser
Akira was awesome & really help me out thanks
November 13, 2018
Google Public Storage Trixi Broussard
This place has the worst customer service I've ever dealt with in my life. Mark Toussaint was supposed to meet me because my lock was stuck and I couldn't remove it and the day we were supposed to meet he stood me up. I haven't been able to get in touch with him or anyone that can help since then and they want to charge me for another month but refuse to help me get into my unit.
November 11, 2018
Google Public Storage Major Andrews
Akira gave great customer service today and i will be sending some friends over as well.Great moving experience and I appreciate all the info!
November 3, 2018
Public Storage Tee B Adams
3rd time burglary. Management will not do anything about it. No cameras no security no care!
October 29, 2018
Google Public Storage Tico Ruiz
akia is a great person helps and answers all my questions and also helped for a future job with public storage
October 20, 2018
Google Public Storage Terry Brooks
Property is in really good shape.Akira helped me save some money by finding the perfect size. Thanks for that!
October 20, 2018
Google Public Storage Paula Powell
Akira was great. Very good customer service and couldnt have been any better! So happy she was here to help with a big smile on her face!! So friendly and professional. Great location to store!
October 4, 2018
Google Public Storage Wendell Tone
I got really good customer service from Angela today... I was really impressed. Wendell
September 27, 2018
Google Public Storage Luis
Great location . Akira was awesome . great customer service . I got exactly what I needed. Place is well kept togethor . Will recommend family and friends .
September 19, 2018
Google Public Storage sherry gordon
Lexa provided me with excellent customer service
September 12, 2018
Google Public Storage Mario Cruz
Akira gave great service! I recommend to future customers!
August 28, 2018
Google Public Storage Sable Crowder
Akira and Nicole gave great service.The property looked really nice and and kept up as well.
August 28, 2018
Google Public Storage Jeremy Daurbigny
Akira and nicole has excellent service and very polite.
August 22, 2018
Google Public Storage Houston Texas
Akira was awesome
August 19, 2018
Google Public Storage Marilud Gonzales
Akira did a wonderful job today helping set up my storage unit. Explain in detail everything I needed to know. Great service!!
July 28, 2018
Google Public Storage LaToya Jones
Keri rented me and was extremely friendly. She answered all my questions and gave me plenty of information regarding the rental. Thanks Keri!
July 27, 2018
Google Public Storage Al Sanchez
I rented from from Keri at the location 26658 and it was a easy and simple transaction The place is clean and the air is super cold Extremely friendly staff It was a delight dealing with the staff
July 22, 2018
Google Public Storage Carrie Aguilar
Lazy lazy lazy!!! Had an appointment and they never showed up! Locks didnt even work! Got there and they raised the prices by 3x as advertised! Never go here!
July 19, 2018
Google Public Storage Juan Garcia
Dietra, very professional and helpful was concerned about size of storage if it was what we needed
July 19, 2018
Google Public Storage ANGELA GARCIA
Dietra, WAS VERY HELPFULL KIND AND ATENTIVE TO OUR NEEDS
July 17, 2018
Google Public Storage Ms. Coreathers
Keri did a great job helping me get set up with my first storage unit.
June 25, 2018
Google Public Storage Daniel Rodriguez
I came in looking for a storage unit and was helped by Jessica. She showed me a couple of units and got me the perfect size. The property is well kept. I definitely recommend this facility to anyone looking for a unit.
May 27, 2018
Google Public Storage Alex Rod
Very happy with this location n manegers they always provide customer service
May 27, 2018
Google Public Storage Evelyn B
The staff at this location is amazing thank you Ashley for helping me very helpful and kind!
April 27, 2018
Google Public Storage Rachel DelaGarza
April 21, 2018
Google Public Storage She's Shahs
Keri and Dietra did an awesome job. I will return
April 2, 2018
Google Public Storage CeCe
Keri was so professional. The check in process was easy.
March 28, 2018
Google Public Storage Jesse Kimble
Keri was very professional period and help out on the best level thank you Keri
March 23, 2018
Google Public Storage Alfreda Richmond
Good area and clean
March 22, 2018
Google Public Storage Frank Rivera
Really bad review from me office worker didn't no how to talk to me was bossy mean and unprofessional
March 19, 2018
Google Public Storage Justin slug Adams
February 26, 2018
Google Public Storage Albert Garza
Good storage facility. Easy in and easy out.
February 23, 2018
Google Public Storage Renee Green
Keri was very professional and very nice. Thank you keri
February 8, 2018
Google Public Storage Kennth Jackson 91
Keri is very nice and professional A-1 service
January 31, 2018
Google Public Storage Melissa Rachal
Keri. Great Job!.. . .................................
January 26, 2018
Google Public Storage Zat'Asha Williams (Babygurl)
Keri is the best down to earth I love her...
December 7, 2017
Google Public Storage DJs Audio
November 21, 2017
Google Public Storage Cayla Herns
Keri was awesome and very helpful
November 16, 2017
Google Public Storage nicole thomas
I used this storage property for over ten years with no problems. June 2017 the air condition unit went out and regional manager Marc refuse to repair it and is still making me pay the full amount of a climate control unit. He has lied about getting it repair and refuse to return my calls. Currently my things are getting ruined due to humidity ! Ugh they're stealing from people.....
October 13, 2017
Google Public Storage Robin Allen
I'm renting a room, but I feel uneasy because it has a mold mildew smell. I asked the manager about it, she said they didn't experience any flooding during Hurricane Harvey.
September 8, 2017
Google Public Storage Dwight Mckay
August 8, 2017
Google Public Storage Pamela Stephens
Excellent prices, nice and clean, climate control. Excellent customer service
August 4, 2017
Google Public Storage Chandra Jackson
I'm writing this review to bring awareness to a problem I'm currently experiencing with Public Storage located at 12435 East Freeway. If I could give a zero star rating, I would, therefore I'm forced to rate it 1 star. My husband and I currently lease 2 units, 1 of which Is supposed to be climate controlled. The a/c had not been operational since last year, yet I continue to be charged at the climate controlled rate. I notified on site management on at least 2 occasions and was advised that a report of the non operating a/c was initiated. Warmer weather came in May. At that point, I contacted area manager Mark who offered 1/2 off the climate controlled unit, but only for the month of June. In the meantime, a unit became available the end of June and I was promised by on site management a climate control unit that had become available. When I went to make transfer arrangements and payment on June 5, I was advised by the employee on duty that day the unit I was promised had "just been rented". Mind your, I had spoken with her earlier that same day to confirm the unit was still available. I advised that would be in later that day and asked that it be held since it had been promised to me. When I arrived, I was advised that the unit had "just been rented". I left numerous messages for district mgr Mark Troissant, sr district manager Stephanie and regional manager Suzie Philips and have yet to receive a return call. In the meantime, I received a notification that both units experienced a price increase. It is appalling to me how a company can continually require payment for services not rendered. Poor business practices at a minimum.
July 29, 2017
Google Public Storage Sheila Watson
June 29, 2017
Google Public Storage Gerald Muller
On the last numerous occasions I have found that the the temperature control was not what I expect when paying almost $300 a month. On the last visit, June 28th the outside temp was 89 and the thermometer in side the unit was 100. I do not pay for my property to be fried in a storage unit. My wife has so collectibles that are $500 or more and I do not want these destroyed. If you can not maintain a reasonable temp then I will be forced to talk to my lawyer to see what options I have. FIX THE PROBLEM. There are other storage units that are closer to me and charge less for indoor , AC controlled storage. May be you should look into that and be competitive.
June 24, 2017
Google Public Storage Erica Lopez
Keri is very helpful
June 20, 2017
Google Public Storage Brandi Smith
Keri just helped set me up with my unit. She was very friendly, helpful and patient.
May 27, 2017
Google Public Storage jarad nolen
Very good service ms Keri took good care of me
April 13, 2017
Google Public Storage Wael Naser
Kerri served me very well and she explained everything related to this property.
March 14, 2017
Google Public Storage Latosha Stevenson
I did an internet reservation and i spoke with Keri she was so forthcoming. I told her i would be in after work but made it about 45 mins after i hung up with her. Great customer service.
February 24, 2017
Google Public Storage Brittney Jones
Keri was very informative & helpful during my whole moving process. She was very knowledgeable and gave great customer service!
January 17, 2017
Google Public Storage dino8402
Awesome service from Kerri
January 7, 2017
Google Public Storage Jessica Esparza
Great service! Keri is very sweet and professional!!! Happy to be a customer. :)
December 13, 2016
Google Public Storage fred henson
Awesome service Keri
December 9, 2016
Google Public Storage MrHickies
Went in to purchase a few boxes for my move. Keri help me select the sizes I needed. She did an awesome job. I recommend this location.
November 9, 2016
Google Public Storage Eunice Broussard
Very satisfied with the service, I rented a unit in October. Ms Vivian was very helpful and kind..showing me how to keep my belongings safe. She explained the importance of insurance to me also. I got sick and my husband forgot to take the lock off for the next month and Marc Poussaint helped me with that. Very sweet and kind. He took the time to listen to me to see how he could solve my issue with the months rent. Thanks
November 3, 2016
Google Public Storage Daniel Benitez
Keri gave me a real good offer and explained everything to me showed me different units convienent for me. She wasted none of my time and did everything real quick great service and good people to deal with i recommend anybody
November 3, 2016
Google Public Storage yShun Donaldson
Keri was very polite and Curtis I would tell my friends to come to Public Storage
October 3, 2016
Google Public Storage Melanie Barrios
Never answer the phone
September 8, 2016
Google Public Storage Christiana Joubert
Keri is very nice and her customer service was excellent she explained all the information I need to know
September 8, 2016
Google Public Storage David Whitaker
I had a great experience today at Public Storage ,Keri provided great customer service and care for our need's and is very articulate in her speech as pertaining to all the services provided by Public Storage, very helpful and I recommend 5*****'s all day. Respectfully Submitted , David Fernandez
August 28, 2016
Google Public Storage Lakita Henry
August 20, 2016
Google Public Storage Joe Gutierrez
Ms. Keri was awesome and great customer service. I highly recommend this location for her expertise.
August 15, 2016
Google Public Storage Andrew Mendoza
Vivian was very helpful in selling us a unit and would refer this to any one in need!
July 30, 2016
Google Public Storage Melony Gallegos
Keri was a very incredible help with highly great in customer service.
July 1, 2016
Google Public Storage jason “poohman”
Keri is awesome
June 2, 2016
Google Public Storage Wanda Smith
Keri is a sweet woman help me with anything and answer anything i had to ask couldnt ask for a better place where she at
June 2, 2016
Google Public Storage Shamica Wilson
Keri was very helpful. She sold me a bunch of stuff that I don't think I need. It was a good experience.
May 3, 2016
Google Public Storage Beautiful Influencers
Kern did a very good job with helping
April 22, 2016
Google Public Storage sheila wilson
Keri I have been coming out here to get a storage for Keri for years. Every time she has been great. She make sure you are happy.
April 22, 2016
Google Public Storage Geneva Maldonado
Keri gave me a wonderful experience to my first time getting a storage will definitely come back in the future
April 21, 2016
Google Public Storage Matthew Wilson
Keri was very sweet, caring, and went above and beyond to welcome me. She took time to walk me out and show me a unit and explained the pricing better. By far the sweetest lady I have met in Houston!
April 8, 2016
Google Public Storage Bianca Breceno
Keri was very helpful and she explained ever thing very well.
April 1, 2016
Google Public Storage Kate Pena
March 12, 2016
Google Public Storage louie morsy
Keri and Vivian were wonderful with helping me find a unit and getting it set up. Fantastic service!
March 5, 2016
Google Public Storage miss jo
Very professional and nice space . Keri was very helpful and polite
March 5, 2016
Google Public Storage Mary Joseph
Friendly and very nice and helpful...
January 23, 2016
Google Public Storage jacob rosas
Keri & Vivian aka Ms. Purse. Gave me awesome customer service. They made me feel like family from the start. Recommend this place to anyone.
January 23, 2016
Google Public Storage Desiree Rios
Keri and Vivian did amazing with serving us with all that we needed. They have amazing personalities. Definitely recommend to have a storage unit at this location. (:
January 23, 2016
Google Public Storage Justin Ovalle
Kari and Vivan ms purse. Gave great service and answered all questions i had. Definitely recommend this place.
January 7, 2016
Google Public Storage Judy Ponce
Keri very good service thank you
November 25, 2015
Google Public Storage Melanie Clark
It a great property to store at and the staff were friendly and helpful.
November 15, 2015
Google Public Storage Michael McCullum
Vivian and Patricia were very professional and friendly. They helped me a lot!!!
October 13, 2015
Google Public Storage Maria Aleice
Awesome service! The staff is so friendly & Keri was thorough with helping me get into a storage space quickly!
October 13, 2015
Google Public Storage galdino rivera rodriguez
Keri and vivían is expertos. Will renta again
October 8, 2015
Google Public Storage Pamela Thomas
Keri was the greatest help...she explained every thing to me and I understood it all...she was the best help
September 10, 2015
Google Public Storage Jillian Hampton
Directly after I reserved my storage unit over the phone through the call center, Keri called me from the #08447 Property on I-10 East in Houston. She introduced herself. Then, confirmed my request. She invited me to schedule an appointment to tour her property and finalize my lease. The day of my appointment, Keri gave me a courtesy call, reminding me of the appointment and the exact location of the property. Once I arrived, Keri took me step-to-step through the charges (including the cost of mandatory insurance I was NOT told about by the representative at the call center $11, $13 or $15 additional each month). She drove me in a golf cart to my unit (no storage company ever did that before - including other Public Storages). She offered me packing supplies. I declined. But, at least she offered. This, by far, was the most professional customer service experience I can remember. I am grateful to her. I had already had a bad day. She really turned it around.
September 7, 2015
Google Public Storage Pickle Juice
When I walked in Kerri was finishing with another customer. I never rented a box before and she was very patience. Her office was very clean and busy. I am glad I was able to get the attention I needed. Thanks Kerri for taking the extra time with me.
August 31, 2015
Google Public Storage Kaitlyn Semien
vivian was a great lady to be helped by from when we got there she was very nice and polite she showed us around she was just a lot of help
August 19, 2015
Google Public Storage Juan Castellano
Katie and cori are friendly and helpful. I would recommend this location!!!
August 19, 2015
Google Public Storage Cedric Middleton
I experienced a friendly, helpful, and informative experience at this property. Miss Vivian is always there to take care of the customers, and she shows pride in performing her duties there.
July 30, 2015
Google Public Storage Karen Deskins
Vivian gave me exactly what i needed. Excellent customer service
July 21, 2015
Google Public Storage Justin Skaggs
Keri was excellent and helped us with all or needs great place to store things!!
July 16, 2015
Google Public Storage Stephanie Diaz
Cori Gave me great customer service & was very explanatory with everything I needed to purchase to pack my house.
July 16, 2015
Google Public Storage Tearus Gibbs
Keri & Vivian have excellent customer service, I recommend using this public storage
June 27, 2015
Google Public Storage Ruby Olazaran
Keri is awesome! Very friendly and made me feel welcomed.
May 21, 2015
Google Public Storage Michelle Singleton
Keri was very helpful and explained everything well.
May 9, 2015
Google Public Storage East Houston Yellowjackets
Keri was great, provided great service
May 1, 2015
Google Public Storage Joshua Valdez
Keri was great and i enjoyed my visit.
April 29, 2015
Google Public Storage Garth Holman
Friendly staff and very helpful thank you Keri
April 13, 2015
Google Public Storage LM Miramon
Good service ,great ppl Vivian and staff
March 19, 2015
Google Public Storage Carl Allen
Mrs. Jenny and cory were very professional, nice & helpful.
March 17, 2015
Google Public Storage Melissa Rodriguez
I called to get information on my account and Shawna was very helpful. She was extremely helpful and professional. Thank you!
January 28, 2015
Google Public Storage Nia Banks
Keri was very sweet and efficient.
January 27, 2015
Google Public Storage Patricia Zarate
Frenchy the property manager is friendly and give great service.
January 16, 2015
Google Public Storage Cilla Baby
I went to pay my bill and had an awesome experience. jenny was very polite and helpful. Corey was also helpful . way to go public storage!
January 10, 2015
Google Public Storage Myra Obregon
I Had a very nice experience with Cori. She was a awesome help with what we needed...
January 8, 2015
Google Public Storage Sydney Griffin
cori was extremely helpful and informative. will definitely come back to rent a unit.
December 7, 2014
Google Public Storage Edward Robbins
CAROLYN GAVE me excellent service.
December 7, 2014
Google Public Storage Roy Mays
carolyn was a great help. i will recommend this location.
December 5, 2014
Google Public Storage Jane Boogie
Keri was awesome! She is great at what she does! Mrs Katy was great as well!! Love doing busy with them two any day!
November 29, 2014
Google Public Storage Mohammed Mitha
Carlon was very nice and help in detail
November 25, 2014
Google Public Storage C Tristan
Keri was excellent
November 3, 2014
Google Public Storage Kimberly Green
Kimberly is very helpful. And she has great customer service skills. She help me to pick, what size unit I need.
October 31, 2014
Google Public Storage Gisele Smith
Keri Hicks made the transaction and my transition to Houston so pleasant! Krystal Jackson made the exit process faster and just as pleasant! Great 5-star service!!!
October 30, 2014
Google Public Storage Michelle Etienne
Kei is always helpful an pleasant an just love her
September 10, 2014
Google Public Storage Ida Kattan
Keri Hicks, the manager on site, is helpful, efficient and organized. She is super gracious and does a great job.
September 3, 2014
Google Public Storage Leonard Randle
Keri is one of the most professional and personable young ladies I have ever met. I have known Keri for awhile now and she is one of the reasons I continue doing business with Public Storage.
August 9, 2014
Google Public Storage Michelle Dimov
Keri gave great customer service was very helpful and Nice I recommend anybody to come see her .
August 7, 2014
Google Public Storage Prophet W-EL
I had a really pleasant experience renting at this location, thanks to Keri....
July 25, 2014
Google Public Storage Joshua Hendricks
Keri has great customer service skills. It was a pleasure to have her help me and get the storage unit that fit me and my family.
July 22, 2014
Google Public Storage Robert Fair
Keri gave me wonderful service in a timely fashion.
July 10, 2014
Google Public Storage Bone Andrews
Keri is awesome been storing for a long time. I reccomend this location because of her.
June 12, 2014
Google Public Storage Repenzel Mebane
Very pleased with the service I received from Keri. She was very informative. I was contacted by her immediately upon opening an account online for her location. She took time to answer all my questions which were many. She never became annoyed and continued to remain pleasant. The next day when I went in to view the storage unit, I was delighted to meet her in person. This is only my second time expressing a review online concerning service rendered. The other was because I was treated so poorly to the extent I wanted anyone that search reviews to know. Thanks so much Keri for your polite and positive work ethic. It's an asset I wish I would receive more of. THANKS AGAIN!
June 4, 2014
Google Public Storage Latasha Lyons
I have been a customer for about a year and the best thing I can say about the property is the manager on duty, Keri. She is very professional and courteous. Every time I enter the property it is very clean and Ms.Keri is their to greet you with a smile.
June 4, 2014
Google Public Storage Elizabeth Perez
Wonderful service great attitude her customers service was a 10
May 1, 2014
Google Public Storage Devin Morris
Kero was helpful. Did a good job.
April 20, 2014
Google Public Storage Casandra Colin
They have great employees and I highly recommend people to go there because they strive to get you the best deals they have! The employer that attended us was very nice and helpful (: Thank you Aishia!
April 20, 2014
Google Public Storage Dustin Hicks
Keri is awesome. Sold me boxes with no problems
April 18, 2014
Google Public Storage Rachel Limas
I have always been on the move! I think i move once a year.!! & when i need storage I always come see Keri!! I get my moving supplies, a good deal, becasue she listens and knows exactly what i need, and what will best interest me as the renter. Moving is hard as it is, and having your personal items in storage can be hard, but when the property is clean and the office staff is on point, it makes it so much easier! I plan on moving again soon, and i will be visiting when i do!!
April 14, 2014
Google Public Storage LadyLady Micki
Keri was very helpful,professional, knowledgeable and I recommend this location to anyone that need storage.
April 12, 2014
Google Public Storage Frankie War
French & Kerr were great! Gave me the best space available for my needs.
April 4, 2014
Google Public Storage Money bish
Ms.Keri was very helpful and polite. She did a wonderful job with quick service definitely 5 star service
April 2, 2014
Google Public Storage Denise Thomas
Keri was so awesome when I came in to look at a unit she was very helpful and I did rent the unit I would recommend Public Storage to everyone that needs to store items Keri u r awesome and Thanks for everything Diana!
April 2, 2014
Google Public Storage Susan Hampton
Keri at public storage was the nicest person I have ever met. Very friendly, very helpful. Keep up the great work Keri.
March 26, 2014
Google Public Storage Sergio Ramos
Keri was very helpful. .awesome service
March 13, 2014
Google Public Storage aprilcat02
The other day I went by the Storage office to purchase boxes for packing my items. I was unsure which types would be best with all the different sizes of stuff I needed to store. I was highly expressed by how your employee Keri assisted me to find exactly what I needed. She was friendly, polite, upbeat and showed me several different options. I also purchased a few rolls of tape.
March 13, 2014
Google Public Storage Keyah Marie
Ms.Keri was the sweetest helper at the public storage Ill come back anytime to store my things she was understanding and helpful
March 7, 2014
Google Public Storage Dewayne Pugh
This is a very Respectful@helpful location. The slim young lady is so fun of energy Thanks again. ... Please Never let her go...
February 19, 2014
Google Public Storage Zule
I went by this location to get info on storage units and Aishia assisted us so great. She explained everything really great... I would recommend anyone to this location. Great help goes a long way.... Thank you Aishwarya for your help....
February 17, 2014
Google Public Storage Michael Diggs
Your employees showed care and concern for each customer. Very Nice employees and shaft
December 10, 2013
Google Public Storage LaToya Landry
I love the customer service exhibited by Keri. She made what I was going through at the time so much easier to handle. I have never had a storage before and she was very informative!!!! Thanks Keri for just being who you are!!!!!
September 7, 2013
Google Public Storage Benita Pecore
9/7/2013 I am so very Pleased and Satisfied with Keri customer service Skills and knowledge about the property. She has been verify professional as well as helpful in my selection with my storage. She has great telephone skills as well as presence when I visit the property. Keri also instructed me how to maintain my storage by airing it out once at least once a month. Each time I visit to pay my storage bill Keri is very professional. She was thorough going over the contract. She is very pleasant to work with. I highly recommend Keri. The property is always well kept. Thank you Public Storage so much for having a great employee Keri to Manage your property. It has made my life easy and what great comfort and pleasure doing business with Keri. A great place for storage and Keri have Great customer service skills. I really appreciate Keri. You deserve a pat on the back award plus a bonus. Sincerely yours, Benita Pecore