Brandi and dusty were great and helpful
Needed an affordable big storage and looked online for 1st month free and within 10 minutes I had my access! Even though my key and lock wasn't there the property manager Kandi was present and there within the next 10min! Overall a very smooth transaction!
Candie is awesome. Extremely helpful more than the kiosks they make you use. Luckily she was in the building and we could utilize her help. Great energy and very knowledgeable. Love to see it
We've been at 5 if there's a man employees there I do not like the kiosk locations
I don't know why so many reviews mention a specific 'helpful' person. There is NO HUMAN to talk to at this company. I was charged for rent after I moved out and terminated my contract. I have no way to talk to anyone to get the charge removed. Very unhappy with my experience!
I hate the kiosk other than that its okay Gate access is from 6am to 9pm daily
Nundee was so helpful and polite, she was a blessing to me, because I didn't have any ideal what to do,I'm so thankful that she willing. Thank you Jesus for her.
Absolutely no way to talk to a real human. All that is in the office is an automated kiosk to either pay your bill or rent a unit
Dios bendiga pueblos princesa feliz día muibuenatension todoseguro
Nundee was incredibly helpful and polite. 10/10 customer experience . I would highly recommend this storage location . Clean, secure, & welcoming !
I really love the phone app to open gate from my phone!! Customer service was excellent as well!!
Stop by location property manger Laurie very great will definitely come here
This is my second time using this facility. Connie is amazing move in specials help. I will continue to use Public storage no matter where I go. Since I have been using Public storage this time about a year now. Laurie the office manager has been super helpful on several occasions. One being to day. 01/15/2020 Thank you so much for helping me in these trying times
Muy satisfecha y exelente atención departe de la señora. LAURIE.. Agradecido por su amabilidad
Confíe me attiendo excelente
Connie. Muy buen servício muy amable ✌️
Stopped by this location for a storage unit and the manager Laurie was very helpful in finding the right size that I needed. 👍
Anthony helped me find the storage that I needed until I could move in with my sister! Great customer service!!!
Huge shoutout to Anthony for being very helpful in getting me a unit. Excellent service
Easy to get in to no refund on certain specials
I had Anthony who assisted my husband and I. He was amazing! Very generous and wanted to make sure we had the right storage space we needed.
Came to the property to look at a storage unit i will be needing shortly, Anthony was very knowledgeable and help me pick out the right unit for me, he was extremely kind and made it an easy choice. Would highly recommend this property and him to anyone needing a storage facility!
I would recommend this location. Andrea provided me with good customer service. She was efficient and informative upon deciding pricing to fit my storage needs. Thanks!
Great staff! Was able to communicate without any hassle. Would recommend Andrea, an great employee.
Andrea was so helpful during this stressful time. Property looked well maintained as well!
Andrea was polite very professional and helpful to helping me get the right unit at this place.
I moved in 02/11/19 When renting at other storage places, the keypad is accessible from the car WITHOUT having to get out. I've yet to figure out how to enter my code (system generated, not user set - BOO!!) without having to get out of my truck. That's entering and exiting. Not great when it's raining, really cold or really hot. Bad design. I've seen and used better setups. I'm also not pleased that after I move out, I'll have yet *another* lock that I can't use. I have two so far. It doesn't help when told "If you decide to rent from us/Public storage again you can use this lock." I found *3* items on the ground that would have given me a flat tire. Due to the companies that store their materials at their facility (I know a roofing company stores their materials there...) you'll find nails, tacks and other items that will make you visit the tire shop for a flat fix. The employee (Calyn) who showed me around didn't seem very concerned about this but did thank me for picking up the tack I found. If this is usual, then this is a problem. I also was admonished by said employee (Calyn) about just showing up to complete my online application. I didn't get a phone call from the phone number she said it would come from. I didn't have a voice mail, that day, from anyone. I asked what phone number they said they called - "The one on the application." I asked for her to confirm that cell number to me; to LOOK on the application. It was the correct cell number, but I did not get a voice mail asking me to come in at a particular time. -I was *fortunate* that she didn't have anyone else to set up that day.- Her words, not mine!! I'm paying to put my items in your facility. I'm not being an inconvenience when I show up to give you money and sign a contract. I just moved in and I hope to move out quickly, when my project is done. Can't say I'd recommend this location. **DO visit this location before you move in.** Look for nails/etc when you walk the property. Doesn't seem that it is being done by the employees and other tenants aren't concerned about leaving their nails/tacks/staples on the ground. The only reason I chose this location is I live very close by and it was closer and cheaper than my last storage facility. Had my last facility not had a rent increase, I may have stayed there. They were very sorry to lose me as a customer. This facility wasn’t too happy to HAVE me as a customer. Check out was easy.
This is my second time here,, Dennis was awesome explain me everything thank you.
Connie does a great job with customer service, very nice.
Great customer services! Answer all the questions you may have. Very clean & safe! Thank you so much Connie for assisting me today. 😁
Came into public storage looking for 10 x 20 Miss Renee's son up and greeted me and informed me that they was nothing if that area to see this was looking for me but I wanted one closer to here she tried even tried to sell me to UMES if you put up to the 10 x 20 tell her that I will be back as I went to my car and waiting for my wife to call me we got the place so I didn't either units cuz she was already on the phone looking for me a spot people like her makes life easy thank you public storage for high and her smile and
Came in with my wife and Mrs. Renee stand up and greeted us when he walked in looking for a space to park my truck and she informed me that I had to have proper paperwork for you to take please and she also was very polite and very understanding of my situation
The manager on duty MS.CONNIE ....was amazing she helped me with everything I needed. She got me the best deal, best space and helped me out with the best lock to secure my stuff, she was overall very accommodating to any needs I had. She made sure we had a unit we could easily access. The property is secure as well as the units, and the pricing is great. Highly recommend! THANK YOU MS. CONNIE......You helped ease a stressful day!
I went to public storage and get quotes on the storage. Ms. Renee helped me and she was a nice and informative.
Connie muy exslete servio
Connie is a great help an is knowledgeable
Great place to store stuff very clean and have very helpful people working there.
Ms.Connie was very sweet and helpful
Mrs. Connie was really nice and helpfull best customer service I have received.
I was in the store looking for boxes and tape Ms Sherilyn was helpful she was tilling me about the paper that I needed to wrap my glasses with and my Antiques all the time she was smiling and very very helpful I offered to buy her a drink and she said no thank you and as I was walking out she even said happy new year and enjoy your day hope your move will be easy for you.When I make my move I would deathly come to her she shook my hand as I get ready to walk out the door and Harley see that anymore
Excellent service always😊thank you Connie!!
Ms. Connie is always so nice, helpful, and professional. Thank you for all you do ❤
Cannie was very help and fast. Explained every thing clearly for me would highly recmmend this storage.
Connie was so helpful & friendly, we walked in & greeted us! I felt very comfortable there
Connie da muy buen servicio siempre y ez muy amable attente siempre .
Great service from the front desk person (Connie) I would recommend this place
We came today and rent a storage with Mrs.Connie and she was extremely helpful. :)
Love this place Renee is very helpful!
Came into the store today in looking for a 10 x 10 Renee was very polite stud up when I came in and greeted me her smile . She made things a little bit easy for me I will definitely invite anybody I know who needed a space to come here offered her coffee she said no just an interview with do
Great Customer Service ... Great Information
Very helpful with picking a unit
El personal es muy amable y muy servicial, hablan español y eso se agradece, las instalaciones muy seguras y muy limpias
Mrs. Connie is very sweet and has good customer service.
upset that I went in the store not even a week ago and paid a set price just to have to go pay another price today.
Person working there is nice and very helpful. Love your location
Renee was amazing, very helpful, and polite. She made moving less stressful. SHE ROCKS!!!
Renee was very helpful and nice. You need more employees like her!
Very nice place and employ very sweet
Muy buen servicio excellente
Estoy agradecido con el buen servicio que recibio
really good customer service was really helpful and patient I definitely recommend!
Muy bien el servicio y muy bien atendidos
Lindo ambiente y amabilidad 100% garantizado
Rene was a very big help and made sure I got the unit that was right for me. Highly recommend this location.
She was friendly an great
Mrs Connie is so nice I really recommend this place she will help you the most she can I was going through some problems and she helped me through!!!!!
Mrs Delafuente was very friendly, helpful and informative person.
There are some very rude people at this place.
Everyone is really nice. The storage areas are always clean. You gotta catch them when they have promotions. You can save a lot of money !
El servicio fue muy vueno.
Awesome location. Manager is great. Thanks for good service
Very helpful and friendly at the storage facility I have rented many places and no one is as genuine as Connie
Very sweet and thoughtful when I was in need of storage. Customer service is great!
I stopped at this location in hopes of sorting out a work related account issue in a different state. I wasn’t sure what to expect as far as accomplishing what I’d been asked to do but Connie got things squared away quickly. Impressive. Connie was a gem.
Spent almost an hour to have Katrina to finally serve us. She let a man speak for almost an hour and had alot of errands to run today if it wasn't for my wife would have left 10 minutes in
Connie is amazing! She’s so helpful, friendly and patient. We are so grateful to finds nice, clean, safe place to store our extra things.
Un lugar muy profecional te atiende con respeto y tratan de ayudate con lo que ellos pueden te lo recomiendo
They are very helpful and give you good advise
Connie gave me the best experience I had as a first time storage renter
Is there a unit available
Connie is the best, she took time to explain all my questions and helped to make everything easy
Just rented a storage space today. Calyn was extremely helpful and polite. I am so glad we chose this location for our storage needs.
Calyn and Connie great costumer service
Great and friendly staff, special shout out to Jackie for helping us out!
Jackie made something we thought would be complicated very easy. 👍🏻👍🏻
I have been visiting this location for years and everytime I have a question or a need the staff have gone out of their way to help me. I truly feel valued as a customer there!!!
Great facility. Great manager always so helpful. Thanks for the great customer service
I came in to make a payment for another location and Calyn made things super easy for me. Fast and friendly keeps my business thank you!
I went in and Caylan was so nice and helpful very welcoming and answered all my questions and was very friendly
Calyn was super awesome and made everything so easy I appreciate it greatly!
Clean facility, friendly people cant really ask for much more. Calyn took care of everything I needed and made everything a breeze. 5/5 from me
Vanessa was great. Went over all the information I needed to know. Made my move in easy. Thank you
Great customer service. Vanessa was very helpful
Vanessa los ayudó a mi y a mi esposo cuando fuimos a el storage fue una gran ayuda y muy buena.
Vanessa has been such a great help to my friend helping her with a storage. Great customer service. Thank you
This has got to be the best experience I have ever had renting a storage . Vanessa is the best . She is professional and always willing to help or go the extra mile
Vanessa was very friendly, very helpful and very respectful. I would recommend this public storage to everyone. Love her!!!
Vanessa fue muy amable. Mi ayudó mucho. recomiendo es Este lugar. Gracias Vanessa.
Vanessa Was helpful and great with spanish. Thank you Vanessa
Vanessa was so helpful, nice, and gave amazing customer service. Thank you
Vanessa’s service was excellent she was very helpful and answered all my questions I had without a doubt!!
She was very kind and very helpful she answered all the questions we had with good information and a great attitude totally deserves 5 stars her name is Vanessa :)
vanessa was such a great help she was quick to help me in my every need and guide me to have the best size unit love this storge place truly recommend
Recomiendo Este lugar muy bien obicado limpio y muy buen precio Vanessa fue muy amable y contesto todas mis preguntas con mucho conocimiento y sobretodo en mi idioma!!!. Gracias Vanessa!!
Vanessa is such a great help. Always see her outside cleaning. Very clean facility. Recommend this location.
Alyson was great, she answered all my questions she was very knowledgeable.
Vanessa and Wendy were amazing! Super helpful and patient with
la señora de la oficina fue muy servicial, definitivamente recomendaré este lugar
The people here are so helpful and friendly. Prices are reasonable. Would recommend them to everyone
Vanessa was super nice and explained everything very well! Satisfied with our service!
Vanessa did a great job . She was so friendly. She did a great job explaining everything to me. Really recommend this storage
Vanessa was very helpful!! Thank you for your assistance.
It was a great service and a great Customer lady vanessa did a great job im happy with everything thanks vanessa..awesome job..
Vanessa is Awesome!!! Wonderful job great customer service .
Vanessa, was very helpful and courteous.
Vanessa did a wonderful job taking care of us today. Was very friendly and went over everything we needed to know. Quick and easy. Thank you Vanessa and public storage
Vanessa is so hopefully,she took care of me very well. She speaks spanish . Really recommend this location
Alyson did a wonderful job showing me my unit and reading over the terms and conditions . Super happy with my purchase .
Tiffany usted always deficientes andas verte helpfu.. Thank you.
Had a great experience renting the staff was awesome and the property is nice and convenient. Highly recommend to anyone.
I love coming here the people here are so friendly the grounds are pretty well kept I've hardly ever seen any trash here. But the staff here is always helpful and always trys to help you understand everything that involves your storing needs.
Did really good she knew exactly what she was doing excellent sales rep thank you
My experience with Vanessa was very helpful and fast ! She was pleasant and full of information. There units are very reasonable and accommodating also! Needing storage space definitely come me here ❤️
This place is well kept, love the people in the office. Will recommend to friends and family if they are in need of storage.
From the phone call inquiring about availability and cost, the customer service has been outstanding. Laurie, manager on duty, is very efficient and kind. And she's an awesome sales lady too. I hope I can always experience her kindness during my use of Public Storage.
when i did the account online it was great they contacted me within 5 mins. The young lady was great she showed me the unit and it was perfect as to what i needed and great customer service, it is a very clean place she gave me. i would refer friends to this place. i only wish they had 24 hour access.
It's a great clean place and great service
The location here is very convenient, nice staff, and overall amazing!!! A young lady by the name of Tiffany was super helpful!!! I’ll keep using this location!!!
Tiffany was awesome and very knowledgeable..! Thank you Tiffany ..!
Wonderful place to be at! Everyone is nice and attentive.
Tiffany went above and beyond to assist us with our needs. She was very thorough and explained the lease terms in great detail. Her explanations of the units, locks, terms of rental, access times and office times were exact, concise, complete, and very easy to understand. Although, we weren't in need of those items at this time, Tiffany also explained the products they had in the office. I have nothing but good to say about this place and I am convinced it's the personality and attitude of the staff that makes or breaks a company. Kudos to Public Storage for hiring magnificent employees.
This has to be the friendliest storage facility in all of Dallas. They have helped me with lost keys, jammed locks and moving heavy boxes.
reniga was super helpful ....
RENIGA IS ALWAYS FRIENDLY AND HELPFUL
Reniga has been very pleasnt and very professional
Its always a pleasure making my payments with Reniga.
Carian gave me great customer service.
Hands down the best service I've ever gotten in a long time! I just recently moved from out of state and finding a close PS location was easy. But Brandon made everything a breeze. He was attentive, and very resourceful! Wonderful young man!
Cariann was great and helpful with all my storage needs she answered every question with a smile. Great place to do business. Will recommend to anyone.
Brandon was awesome he was very informative and helpful. Thanks again you are dope sir!!!
Carian gave great service. I would recommend this property to anyone of my friends.
My move in was very helpful and informative. CArianna was very polite and well informed about her property. I will enjoy storing here and will recommend to anyone needing storage.
Cariann is very helpful and polite and is always taking care of the property and the customer. Love her great customer service. Great place to store.
High five all the way around
Carian was so nice during my move in and provided great service
Carian, the lady in the office that helped me was absolutely delightful! She was very congenial from beginning to end...very human, very competent, and very nice. Her explanations of the units, locks, terms of rental, access times and office times were exact, concise, complete, and very easy to understand. She also explained to me the products they had in the office (which were less expensive than anywhere else I had been), She explained the price of the unit I wanted, which was less than I was already paying to another company by more than half the cost. When I moved from the unit I had elsewhere to this one, I met a gentleman who was kind enough to move his truck so my movers could get in, and then he came down and spoke with me for about 20 minutes. He said he had been renting there for about 8 years. He said the place was very safe and nothing ever happened there. He said the locks were sound, and impossible to break into. He said the units we were in were steel all around, and rodents had a very difficult time getting into to them. Also, I asked and Carian referred me to the movers, who moved me for less than half the cost of the movers who moved me into my first unit at the other place. This was the finest morning I have had in months!!! I have nothing but good to say about this place!
Visited today to get a unit and spoke with Carian who was supper helpful and got me set up for tomorrow at another location. She called and verified everything so I won't make a blank trip. Thanks
Carian is very friendly and helpful. This is a great location.
Carian is very friendly personel and very helpful
Deanna was great and got me the right space.
Carian is so nice and helpful. Very nice when we rented a storage
CARIAN WAS VERY HELPFUL...
Great place to store your stuff. Cariann and Chloe are great and very helpful for all your needs!
Cari Ann is great always friendly and has a great smile and very helpful with any questions!!
Amber was super helpful, she helped me get a great space for q great price. Thanks Amber! & thank you public storage for helping me in a time of need!
I'm not only dissatisfied with the up keep of the storage units and the location at Public Storage but also the price gouging. I've only had the storage for four months when they notified me to say, they're hiking up the monthly price. I had to relocate and the size of the storage that I needed to occupy was in that particular area. In the past I've had great things to say about this establishment, now it's questionable.
Carian was awesome! She was caring and understanding to my needs...
Amber was very thorough and pleasant to work with. Explained everything in great detail. Will definitely recommend this facility.
Amber was extremely helpful. She was friendly and walked us through process of the storage. Super excited about labor day special. Love public storage =)
Samantha has excellent customer service and she was very prompt and patient. So helpful!
Deanna was very pleasant and helpful and patient.
Andrea was very helpful .. I will definitely recommend more people to come. Thank you
Carlos has great costumer service
Robin and Deanna were awesome and helped me with everything I needed. I'd recommend this place to everyone.
Fabian fields is a wonderful dedicated hard worker, and is very helpful to all questions I've had, best experience I've ever had with a storage company!
Carian is AWESOME. Great customer service, fast answering questions and the location is always clean! Would recommend this location to everyone I know
Carian she was very nice ,and good help, with everything
Excellent service. I'm moving from El Paso Tx, and I was looking for a affordable space to storage my personal belongings and Public Storage is the perfect place. Carian helped me with the lease process and explained me everything very well. I'd definitely recommend it with friends and family.
I recently came in to see Carian about a new unit. I was very pleased to talk to her and get all the information that I needed. I would recommend everyone to come see her.
Carian was awesome!! I would recommend all to this facility..
Carian provides l such great customer service! She was extremely helpful and had an awesome attitude.
Carian was nice and great customer service!!!
Corian is fast and efficient. ...
Carian is great. Always courteous and politr....😄
Very happy with my unit. Andrea was so helpful!
Carian, was professional. Completely personable. Impressive listening skills. Understood my situation, offered a package that was custom made for me. Thumbs up for having a staff as her!
Great customer service,clean and affordable
The staff are the best...always friendly....never rude...these people are a shining example of customer service. Others should take notes.
Andrea was very helpful in getting me in the right size storage..
Love this location I went in here today and will most definitely be back to your location we loved your sweet employee Dana she was very knowledgeable with giving us prices and we own a Moving company here in the metropolis,thanks
Andrea is very nice and helpful
Andrea was attentive and precise on renting me the correct unit
Jason is a awesome customer service skill like no one else
Jason is one of the best employee's I've ever meet. Very great customer service skills
Jason has very good Customer service will tell friends
Love the great ppl and great customer service they work with you.clean facility
Very knowledgeable very helpful. courteous with good customer service skills.Thank you Jason!. Kudos..
Jason has great customer service
Great customer service Jason did a outstanding job
Jason was very respectful, helpful and informative. I look forward to working with you folks
I went to this location earlier to make a payment for my mother and the guy that helped me was actually really helpful and friendly, I believe his name is Jason. If I ever need a storage space for myself, I'll choose Public Storage.
excellent service!!!!! very satisfied!!!!Will recomend to friends!rented because of internet special $70.00 mo. friendly staff and professional in takng care of customers!
Caroline has an amazing customer service. She was very friendly and took care of all my needs.
Very helpful & professional
Caroline was great and has good customercservice
excellent customer service and a very professional and polite staff..will definitely come back and recommend.Thanks Ana
Great and fast service. Would recommend
People that serve. Edwina. Great
Muy buena experencia en esta lugar. La muchacha que me atendio me explico todo muy bien. Si necesitan un lugar donde guardar sus cosas...vayan a ver a Gaby.
I was nervous about renting a storage because I've heard horror stories. Gaby made me feel welcomed and safe. She explained to me to security features like lock and on site manager. Thank you gaby
I rented my very 1st storage space today & had an unexpectedly pleasant experience. I never thought it would be so easy. I had been stressing about my move but the manager, Gaby, made it painless. I would recommend this location to all my friends & family. Excellent customer service & great prices.
Gabi is a great property manager and very friendly. She did great with my move in and explained everything well.
The level of service at the public storage is so awesome I'm happy to leave a review. The public storage associate ,Gaby, was very nice. This was my first time visiting this location. And I was very pleased with the people that work here, the condition of the sales floor, and the storage property. Gaby explained all my options and helped me choose the best storage space size. I feel very confident that my personal items are secure at this location.
Gaby me brindó muy buen servicio muy bien explicado todo.y pues estoy contenta porque fue muy rapido.
My first review ever! Had to tell everyone about my experience with PS on 1822 w kingsley. I called to get a unit first thing in the morning and an hour or so later im ready to put things in the unit. Gaby was incredibly helpful. From helping with directions after my gps kept rerouting me to making sure I got the adequate unit for my needs. She even showed me the different boxes available and showed me some matress protectors which I didnt need but was still suprised that she took the time to show them to me. She was truly understanding of what I needed and went the extra mile to make sure I was taken care of. I had a bad experience at a DIFFERENT location but Im glad I was pointed this direction, they actually CARE about their customers here. I will definitely recommend this location to friends and family.
This is the very first time that I rent an storage and my experience was superb. Gaby was really nice and polite. She explained everything to me. De verdad valoro mucho su ayuda. Excellent customer service!! :-) Thanks Gaby. :-)
Gaby, did a great job helping out with finding a storage unit, and great customer service!
Gaby was a wonderful nice person showed great customer service told me everything I need to know about public storage.
I had a very good experience here. Gabi Gabi did a wonderful job helping me. I will give her 5 stars great job.
great personal service,very easy to rent
Ana has been very helpful while I have been storing here. She is so nice and has a great attitude
Clean property. Good prices
Great property ana is nice
Ana. Me atendyo. Muy byen.
Ana was outstanding and made my lease easy!
Ana was just great and does a wonderful job. She made my movein very easy.
Excelente storage best one in garland cx
Esmuy amable y agradable su trato
Jill was really nice great customers rep great worker nice to person to talk to with storage problems
Por lo cerca que esta de mi vivienda
The site is nice and clean and easy to navigate. Polite and friendly service. Will recommend to others!
Ana was superb at taking care of all our needs! She was very courteous and professional. I will be glad to rent from her in the future. Thanks public storage for Ana.
I originally booked for another public storage location but on getting there, it was found that they do not have the space that would accommodate my need, thus I was asked to go down to this location. It was a great and good experience I had,and with the wonderful customer service I received from the Manager - Ms Alicia (pardon me if maybe I am not spelling the name correctly). She was very professional and cautious in the whole transaction from the beginning to the end. The location is very clean each time I visited (3 times now). She will always ask - how may she help? My observation of the location is that there needs to be a higher step to elevate the unit floor from the driveway entering the units, as it seems the unit floors has the same level with the outside. And if there is heavy rain, it may cause water to easily enter the unit and thus flooding and damaging whatever is stored. Overall, I will give the Manager a five and in neatness a five and the ground layout (leveling) a 3.5 due to my observation. Thank you, Moses
Just recently vacated out of my 10x10 after using this location for about 5 months. Had a great experience there with the manager of the property, Ana. The prices were affordable and didn't break the bank which helped alot. The grounds were always kept up, always looked presentable, well done keeping it clean, and the customer service was above and beyond, so thank you public storage and especially thank you to Ana.