Rented here for many years. Thanks Lewis!!!
Lewis is an asset to your company!
This couple... I would adopt him both. They are sweet, funny, and they will take care of you. Thank you so much Mr & Mrs R.
JD
Nice people willing to help . Clean storage. Lewis from the willruth location is very professional and very nice.
Lewis was great and so helpfully
Lewis is so helpful and great at hos job
Lewis was very helpful and friendly! Answered all my questions.
It was easy to apply, great customer service and professional. I got a great deal!!! Strongly recommend, Lewis the manager is great and easy going😊
I recently was looking for a small storage unit that wasnt too expensive. I had called several places and this was the best rate I found. I decided to go to the office to look at the available units and spoke to Juan and Lewis. They provided excellent customer service. Both were very polite and when it was time to sign the contract and set up my account it was fast process because they explained what I was signing and how to download the app on my phone. Thank you so much to Juan and Lewis.
Continued safe & secure storage services for the past 5+ years. Kim is friendly, helpful, and easy to work with. 10/10 recommend
The price and location are the best in the area. The REAL treat, though, is staff member Kim. She always remembers who I am and is truly so kind. She's the reason I'm renting for a 2nd time. :)
Update: Kim has been extremely helpful! I needed access to the site trash bin and let me know when the best time frame to go by was. She's a gem!
Update 2: I swung by the storage unit recently and Kim was kind enough to come over and say hello. She's great at checking in with clients and making sure everything is going well; not just with the storage unit, but with yourself, too.
Update 3: Kim's customer service is exceptional. Her follow through is on point. The place is immaculate despite all of the construction across the street. Price is not great here, but she is!
Update 4: Thanks for the follow ups and great service!
I’ve had a great experience with Secure Self Storage from start to finish. The property is always well-maintained, easy to access, and everything has been handled professionally. Kim has been outstanding throughout the process she’s friendly, informative, and always willing to answer questions or help however she can. It’s refreshing to work with someone who genuinely cares about providing great customer service. I wouldn’t hesitate to recommend Secure Self Storage to anyone looking for a reliable storage facility.
I'm satisfied with the security and on property staff to assist with all services.
I had a great experience at SecureCare Self Storage on Will Ruth. Kim was incredibly helpful and made everything simple from start to finish. Excellent customer service and a clean, well-maintained facility.
We’ve been renting now for a little over 7 years and Kim has always been very helpful and kind. Can’t ask for better service. Thank you Kim for all you do for us. 915 - Go USA!
Thank you, Kim and team, for always being friendly and attentive to our needs, while taking care of our personal belongings. My husband and I appreciate the great customer service!
I recently relocated from Seattle to El Paso and began exploring storage options in the area. After evaluating several facilities, I determined that SecurCare Self Storage in El Paso represented the most suitable solution for my needs, offering high quality services with robust security. Kim, the manager, assisted with the online reservation and ensured all necessary arrangements for the move were in place. Her communication, professionalism, and willingness to assist contributed to a notably stress-free transition. Made my decision easy!
The service experience was characterized by excellent customer service, a smooth setup process, and an overall positive impression. I would recommend SecurCare Self Storage to anyone seeking a reliable, high-quality storage solution with strong security in El Paso.
Thank you! 🤓💯
Great customer service and awesome attitude thank you very much Kim
I'm somewhat satisfied. Corporate raises the prices all the time, There is no real security measures. The only reason I'm giving it 5 stars is because of Kim. If she wasn't there, I wouldn't be either
Kim was such a great help! Smooth and easy process. Highly recommended
We've had a unit here for over 10 years. Well maintained property and Kim is unfailingly helpful and courteous. I highly recommend SecureCare Storage for northeast area residents in El Paso.
Update: 6/20/26 - Kim is friendly and responsive to customer concerns. She regularly checks the property and the site is kept clean and orderly. I recommend this SecurCare Storage site without reservations. Don Beene
Kim is very kind and professional
Kim will go out of her way to help her customers. She takes initiative and will send emails reminding you of when payment is due. She shows genuine care for her customers.
Very friendly and helpful staff with Kim so nice
Kim has an excellent service she is the sweetest person I know she answered all my questions and gave us all the information that we need to know. Great customer service.
Love renting my storage here Awesome experience and great staff! Kim is great and very understanding!
Gran servicio por la señorita kim
Kim was wonderful after a nightmare experience elsewhere!
Kim and her husband have been super friendly and helpful. Moving into my own place, so closing this unit. But if I need to obtain another one, I’ll definitely use this company!😍
Great place to store your belongings. Secured with cameras and the staff walk around daily. Friendly management.
This place is excellent. I have been with Kim and SecurCare for 18+ years. Kim continually provides the best service and is always there if you need her. I've never had any issues with my unit or the facility. I highly recommend this storage facility to anyone looking for a place for any kind of storage needs. She also keeps you up to date on any changes required by SelfCare head office. Again this is the best storage facility of any kind around El Paso.
Excellent service, I've been coming here everytime I need a storage, Kim is very nice. Thank you
Manager was profesional and kind like her actitud ill recomend the place
So I have been renting now for close to a year and the property is always clean and secure. I really recommend this place if you’re looking for an affordable safe place to store your goods. Kim has been very helpful and always seems to be in happy note.
Kim's great ,kind and just down to earth .it's great feeling I have no worries my belongings are safe and secure with Kim on WillRuth. Thank you Kim you the best.
Very good customer service
Super easy and super fast sign up
Kim friendly service was great
Kim is a nice girl. Thanks Rita
Great storage unit highly recommend excellent customer service.
Ms. Kim is very welcoming. I am very pleased with the facility in all areas.
Excellent service and very attentive. Thanks.
Kim is awesome! She is always willing to help with anything that comes up, and has always been super friendly and courteous! I have been at the same facility for 17 years. However, the rate increases in the last five years have been insane! With nothing to show for it, as far as I can see! The only reason I am still renting a unit there is because Kim is still there. I don’t know how much longer I will be renting a unit there, and that is very disappointing, indeed.
I love it here, so nice!!!!
Convenient friendly and a really good price
no better place to storage your valuable stuff!! Kimberley is always super helpful and friendly!! I wouldn’t get a storage room anywhere alse!
We felt really welcomed and Kim helped us through the process with our lease.
Friendly and prompt response
Kim and Dean are wonderful to work with. We have been renting for years and they are both kind and very helpful.
Very helpful and nice I can access anytime
!!!!Update!!!!!!
Still love this place, been here 7 months, thanks Kim for being an awesome manager.
Kim is the best, totally aware of everything, awesome customer service and attention to detail. So glad I chose this location to store my items!!!
Super sweet people! Accidentally left our storage unlocked the other day and they called us just before they closed to let us know thankfully. Good prices and variety of units, and speedy sign up.
The BEST !! 24/7 is a plus 1000x . Customer service beyond and above. Very welcoming. If looking for space in the North. Look no further!!!
Great friendly, and makes you feel safe.
Super friendly. Kim is courteous and helpful
Been there for years , and Kim is always there if needed. Very friendly and clean place.
kim was great
great service
kind staff
These units are nice I’m going to switch to these storeages
Great customer service from Kim. Thanks!!
Kim was amazing!!! Wonderful customer service!! Will recommend!!!
Thank you Kim great service. Highly recommend
We needed a storage Kim was very helpful and courteous. Every time have gone to pay they remember me. I would recommend this place.
Staff here is extremely friendly, very helpful. I definitely recommend for soldiers stationed at Ft. Bliss
Update: still a great place and enjoy working and getting help from Ms. Kim. Recently helped me when I noticed issues with my lock and the slide for my lock. Still get that courtesy call and even an email when I forget. I also get my receipt by email unless I go in person... I feel very cared for here.
A great place and very helpful staff. I love the wonderful service from Ms. Kim who is very helpful. She even gives a courtesy call when i forget to make my payment and even understood when i had money stolen from my bank account recently and advised me how long i had before i started with late fees. I feel my stuff is vey secure there.
Amazing customer service and very knowledgeable. Kim is professional, friendly and very helpful. I really recommended this place to anyone needs affordable and professional storage space in El Paso.
I will definitely go back because I had amazing experiences. Thank you so much Kim.
Kim has great customer service. Fast and freindly
Kim is awesome to work with. She is a star
Have had a unit rented for a couple of years and live out of state. Kim has been amazing making sure all is good and that i don't forget about payment. Great support!! Thank you Kim!! Update March 2026. Kim is still the best and has been amazing to work with being i have a unit rental and im out of state!! Thank you for all you do!!
GREAT Customer Service and Great services
Kim at securcare self storage is awesome, she’s great help and always helping
I’m military, military family and I will always get my storage units at this location
This location is great, ive been a loyal secure care customer for many yrs and the manager Kim does excellent customer service:) I recommend all secure care locations, the managers are very friendly n efficient and they take good care of your belongings:)
Kim is a real nice girl. Been here for years!
Kim has been very helpful and attentive she helped me cut off the old lock to my unit and change it 🙂
Kim is the best at her job . She treats me like family and has taken care me and my family through out the years , thank you Kim for all you do
Kim is a great manager. She knows her storage area very will ,great personality. Business is well kept . Stays on top
Kim is A#1.Customet service is great
Kim is very nice. I'm very glad with this place.
I use to rent here, great place to rent. Highly recommend.