I couldn't ask for a better experience!
The staff is always friendly and courteous! A smile is something I rarely see anymore, but the smiles I continue to receive are what I need some days to keep on keepin on. Thank you!!
**DO NOT USE THIS STORAGE!!* my husband had his box truck stolen at this property. I called to speak to a manager/ supervisor. Til this day haven't received a phone call or heard back from anyone. How it's not Their property they can careless. Their cameras are all for show and so is the "ONLY ACCESS CODES CAN ENTER". Anyone can enter. So far for safety and security. DO NOT PARK HERE!
Anybody can break into them and they will never tell anything of who broken into your storage and steal your stuff… it’s trash
Went to locker to get some items out of storage and bring them back home. Loaded up the truck, was able to enter & exit using the app.
Because the unit is near my apartment I have to accept the price increase, but it's too much they have increased the price many times in the recent time, it's too much. The night lacks light and feels unsafe. Here, the road surface has a lot of nails that never go to pick up the car you can easily hit.
Customer service much to be desired 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
Mesti the worst castomer service I had ever im not happy with what how she treated me
Absolutely wonderful the lady that was working her name is Misty very helpful the kindest lady she walked me through showed me everything heading to the storage in no time excellent place to store whatever you need stored
Friendly, knowledgeable, helpful. Misty really knows her stuff and will provide any information you need or request; she doesn't use a hard sell, pushy approach at all, which is a wonderful thing in my opinion.
Great place to store vehicles
Misty was very professional and kind when I came in to ask about storage prices
Misty was amazing and extremely helpful. She helped answer all questions I had thoroughly and politely. I was able to get a bigger storage unit for the same price as I was gonna pay at another facility.
Misty was extremely patient helpful and fun. Very informative.
Misty is the most amazing person who runs this facility. Very helpful and will always help out however she can to keep your business. Keep up the great work.
Misty is the most rude manager I ever met in my life. She yells at you when you talk to her , and keeps hanging up the phone on your face. And when you asked her to be nice, she said I don't have to..
Great storage buildings,staff kinda rude but they do get there job done
I need they repair the Light at my storage units #195(near corner on the road) but they don’t care.
Brianna and Misty were great, 10 stars.
Brianna and misty were great help! Thanks guys!
Misty did a great job guiding me through what I needed to solve my issues with storage. Very professional.
Bryan was a big help today- I appreciate this location
Jennifer is a great and friendly personality. No hasltes whatsoever. Very efficient.
Best customer service ever ❤️.
Jennifer the property manager was a treat. Her customer service went beyond my expectation and delivered exactly what I needed. With proper social distancing guidelines she was able to perform the needed requirement for me to rent one of their units.
Ive been using this pubic storge for while, now and everyone has been so polite but, Jeffre is hands down the nicest one. She always greats with a smile and was more than willing to assist me when there was a problem which she fixed swiftly. Thanks to her i definitely recommend using this public storge. Thank for your assistance Ms.Jeffre its more than appreciated.
Good price on storage and close to home
Jennifer is SUPER helpful & a pleasure to deal with. Highly recommend this location!
Jennifer the new manager is perfection!! She has turned this place around! The property looks great! Thank Jennifer you rock!🤘🏼
Ese storage no se lo recomiendo a nadie en meno de 5 días han hecho más de 8 robos y no pasa nada el mánager como que no le da importancia a lo que sucede eso hay es un desastre da a pensar tantas cosas que para mi ellos hay están hasta de acuerdo
Jennifer was so helpful and friendly with excellent customer service . THANKS So much!!!#
Great customer service, Jennifer is the best! 🙌🏼
Great customer service, thanks Sayda.
Great customer service, Jennifer took good care of of me. Thanks Jennifer for all all your help...
Great customer service, Jennifer took good care of us. Thanks Jennifer, you made it a smooth process.
Jennifer is a great asset to this location. I have notice a big difference in the cleanliness of the place. If you want a staff that cares come here.
Jennifer the manager is amazing. She really helped me get a great deal and exactly what size I needed. Go see her if you need storage!
The manager Jennifer is a riot!! Great customer service!👍👍
She really worked with me and made this process so simple and eas . She's the best. Thanks Jennifer your awesome!
Excellent customer service skills!! Jennifer is amazing!!
Jennifer is the awesomest!! I don't know if that a word but she's all that!!!
I have rented at this storage facility for many months now. The staff, the new manager, everyone is friendly, professional, helpful, and very down to earth. Im glad I picked this place to house all my belongings until future plans are complete. Excellent!
Amber is the best great job she will be missed!
Dana did an awesome job helping me rent a unit. Definitely talk to her.
Went to make a payment for my nephew. Young lady there was very helpful and polite.
This place is amazing. My stuff is safe, and it's so easy to make a payment here. Thank you guys!
I'm currently renting at a location on Buckingham, I was in the area and stopped in to ask a few questions about my unit and the property manager was able to assist me. She was friendly and nice.
Dana she is the property manager and she was so helpful and friendly she is absolutely amazing
Great service from Amber!!
Dana was great! Super helpful, got me fixed up, helped me pick out just the size a needed. Great experience
Amber was amazing and very professional. Save us in a tough situation and is a pleasure to work with.....
Thanks to the professional and thoughtful help from Amber and Dana my move to a new apartment was flawless. Public Storage rocks with Amber and Dana!!!
Amber was very sweet and helpful
My experience was great with Dana she showed me the unit that fits me thank you# 20123
Customer Service was incredible, and even though I arrived just after the scheduled time I was still received well and went through the paperwork process without any rush or problem. Recommended!
Tammy and Amber was really helpful. Very nice people great experience and I 'm looking working with them.
Friendly nice place Amber is great
Amber is a great property manager
I went there to rent out a storage for my mom and Amber was so friendly and nice. She showed and explained to me the different options I have and helped me to get the right space for my mom. Very friendly and professional.
Amber was awesome... GREAT CUSTOMER SERVICE very friendly!!
Super professional experience! I am planning a move and this place is exactly the security I am looking for while we search for a house! Thanks Amber, great that we found you!!!
Dana was very helpful in touring setting up the rental.
Staff and Property Is Amazing!!!
Dana was very helpful and was very eager to show me different units. Walkthrough and setup was extremely quick and easy
Went in to pay my aunts rent bill and was very well taken care of by a wonderful woman named amber made me feel at home and comfortable making a payment there I definitely know where I'm renting space at next time with amazing customer service like that which u dont see now n days thank u miss amber!!!
Amber was a great help I was in and out quickly and efficiently.
Super friendly staff easy to talk too
I rented a unit here and the employees were amazing! I was confused about some of the logistics and they were So helpful. Thanks Public
Thank you so much sayda for all the information provided EXCELLENT Customer Service
Sayda has great customer service
Most affordable storage in the garland area I swear. The public Storage on Plano was twice the price for the same unit. And Sayda was so friendly and helpful answered all my questions and settled any worries I had.
This has been an easy and great experience. Friendly staff and clean units. Highly recommended!
Muy atenta y eficiente Sayda Saludos!!!
Came in and Dana was so much help! Got everything I needed and a great deal!
This was my 1st time renting a storage and Amber was very helpful with all the information I need to get in & get started. I had a problem with a lock and Amber fixed it with in seconds. She's very kind, even gave my 3 yr old a ride on her gold cart. Will definitely recommend to anyone!!
Great service from Amber! Ended up losing my keys during multiple moves since my last visit and she tried to contact multiple people to help me get into my unit - then got me in contact with a locksmith they use that was much cheaper than anywhere else I could find. Helped me a ton and got me on my way fast! Thank you.
Went to make a payment for my dad Amber was very helpful and nice.
Amber was amazing. Fantastic service.
Taiesha was amazing! Fast friendly service. Very Knowledgeable!!!!
Sayda was really helpful with information about a storage and I will definitely be coming back when I need the storage, great customer service
I misplaced my keys. An attendant named Dana assisted me with the situation. I was stressed over the fact that I had misplaced my keys. Unfortunately, I had three keys on the same ring, therefore all three keys were missing. Dana assisted me in purchasing new keys. Later on, I found the missing keys. Dana is very Professional. Even though I was stressed over misplacing the keys, Dana actually encouraged me just by being patient .
Sayda and Dana help alot getting our storage
Dana and Sayda are the B-O-M-B! 💣 Great Service! 👍
Easy process and great customer service!!!!
Kathy providencias great Customer service
Great experience here! When in and out within 15 minutes!
Amber was very nice with me
Mi esposo deja su grúa allí y nunca a tenido ningún problema
Amber was very friendly and knowledgable about the facility. Very patient with any questions you may have as well.
Fast and friendly service. I have a few options that all were within my needs. Amber, the property manager was helpful and covered all possible questions before I even asked them.
We were looking for a place for our RV. Amber is a very nice person to deal with, and very knowledgeable. She explained everything, which helped with our decision making. Thank-You Amber!!!
Amber was very helpful and nice
Amber is very knowledgeable and experienced. She has been welcoming from the first appointment call. My experience has been truly amazing..... thank you Amber, keep up the superb work.....
Super helpful. Very informative. Property manager is on it.
Amber was very helpful in the rental process
I worked with Amber today to get a storage unit. I have never rented one before and she was extremely detailed, customer service oriented, as well as patient while I asked several questions. She was fantastic! Highly recommend this facility and Amber.
Great location right where we needed, very informative host as well!
Very nice place n the management is awesome!
Amber is the manager, super awesome and helpful. When I was vacating the unit, I worked with David. He was very nice and did me a solid!
Customer service educated..rare.
Is very clean and David and Amber was very nice.
I was satisfied with the service, awesome!
Amber Lopez was awesome. She was very professional and answered all my questions when I came in to pay my storage
Came inn to pay customer service was polite and efficient
Manager is friendly, and helpful.
Ámber and David es a beautiful people work 100%
Great customer service and explains everything and clean office and nice storage facility!
She did a fabulous job. Keep her or I'm taking her from ya
Amber was very helpful in the move in process!
Great Customer Service. Nice storages. Employees helped us alot.
I love this location and it's convenient for me. I only live 5 minutes away. Amber was very helpful and explained everything I needed to know. She's the BEST!!!
It's nice and clean. With great accessibility to the room
At location 27803 i was serviced by a young lady by the name of CALYN. She was very helpful and very respectful. She helped us find everything we needed. I would recomend this location to everyone i know.
Very good customer service and very affordable. Thanks
Loved the attention to customer service. Clean grounds and the first unit she showed me had a small oil spot on the floor. She was super kind about it, made a note, and showed me a different unit. Really explained the rental process!
I called several times with no answer, I also left messages, with no return call, I was told by another Public storage employee that it was Akila working on one of those days, the other store tried calling with no luck. That other store had to help me with my issues, thank you Kim
Absolutely the best customer service.
Love it here. Kathy takes just great care of this property!!
Customer service here is great. Kathy and Deanna are just AWESOME. Got me in the right unit at a price that worked.
Kathy provides the best customer service. Been renting here over a year. ALWAYS clean
Just love Kathy a d renting here. So clean
Loved renting here Kathy is the best
Cathy is amazing. She is very customer service friendly . Love this location because of her.
Since 2014 at least 3 management and procedural changes. The fallout is real
Great service and well kept property
Great Service. Nice and friendly. Shelby was great.
Great customer service Miss Kathy help me find the right parking space for my for my trailer I'm telling her friends all about it I have people that care about the business
Good customer service my daughter has a storage unit and she had no problem.
Loved rented here. Place is clean and management is great
Service here is AWESOME!!!!
Love renting here. K athy is soooooo nice
Great and friendly service by Kathley
Kathy provides such a clean place to store. I recommend to all.
I get the best service here. Kathy is always great
Just rented here...great customer service
Just received the best customer service from Kathy and Alana!!!!
I came by just to get prices and TJ was very polite and informative. I really appreciated the good customer service.
Kathy provides the best customer service
Great experience renting here. Kathy was great...easy to work with! Property REALLY clean. Kathy ROCKS! Thanx, Kathy!!
Just rented here with Kathy. Very good at customer service! !!!
Kathy is simply the best manager ever
Kathy and TJ are the best!!!
Kathy is the best. Been renting here for years and she is the greatest
I had a wonderful experience!!!! Not to mention TJ was great!!!! She is such a sweetie pie 😊
Kathy was great at taking care of my storage needs. She showed me the unit to make sure it's the right size and assisted me with any packing supplies to make my move easier!
Customer service here is great Kathy made process easy and really helped me with my needs
Loved the managers customer service! She was very sweet compared to other sites I've been to. Keep up the good work!
Super great service from Cathy always
Love renting here. Kathy is the greatest
This is just a great property. Kathy is always helpful and pleasant.
Kathy is helpful n friendly!
Been renting here for a long time and love it. Kathy is the greatest. Always smiling always helpful
Love renting here. Kathy is the best!!!
The service here is great. Scott and Kathy were great. Scott helped with measure my things to get me in the right unit. Thanks so much
Kathy is awesome. Can't say much more.
Friendly and knowledgeable. Thanks!
The customer service here is exceptional Kathy is always pleasant and helpful property always clean highly recomended
Very friendly employees. Told me everything I needed to know to get started. Very helpful. Love the locks for the storage units. Prewarned me about the possible dampness so I bought the Damp Check. Will use them again I need to.
Customer service s fantastic! Very helpful! I was able to get all my packing supplies there plus helpful tips on storing. There is 24 security which makes me feel comfortable with entrusting them with all belongings. Thank you Scott and Kathy for all your help.
Kathy and Scott are the best. I was here 3 times deciding where I wanted to store. The customer service here made my decision
This property is so clean. The manager here Kathy is great
Kathy is just AWESOME...love her sooooo much
Kathy is AWESOME. ..that's all there is to it
Kathy was great. She helped me with all my storage needs. Thank you
Scott was so professional. ..very polite...very detailed. ..thanks so much
Kathy and scott great service fast and professional 😊😊😊
Kathy was AWESOME thanks so much for having a great smile and professional attitude
Kathy was so helpful in getting me the right storage. Thank you
Kathy provides the best customer service. This property is kept safe and clean. Highly recommended
Kathy is soooooo awesome that I came back here to rent again
Kathy is just the best. Move in quick and easy. Thank you
Kathy is the greatest. Keeps property safe and clean
Awesome experience. Kathy was great.
Reservation process over the phone was easy, property manager Kathy helped me find the right unit at the best price for me. I like how nice and neat and secure she keeps the property!
The customer service is always top shelf.
Nick and Kathy were great do deal with very friendly
The customer service at this location is fantastic
Kathy is great. So glad i choose to rent here
Kathy provides the absolute best customer service
Kathy is just great. Always helpful
Kathy is soooooo great that I followed her from her other location just to make my payments.
Kathy is th best...nick aint bad either
Service here was great. Nick and Kathy are awesome
Good customer service. Kathy is a trooper
Kathy was so awesome in helping me with my storage. I will refer all my friends
Kathy and Scott are so nice. Always happy and willing to help
What an awesome experience. Never rented storage before and Kathy made it easy
I just rented here with Kathy man is she great!!!!
Everything was great, will definitely be a future customer great service.
Kathy providencia the best Customer sevice
Kathy and Scott are awesome
Kathy is great. Called and reminded me to make my payment and saved me from having to pay a late fee. THANK YOU
Kathy is the best I left my unit open and she called me right away thank you kathy
Kathy ando Scott are awesome
Though my stay here was short kathy was wonderful thanks so much
Just rented here with ksthy. She is so sweet.
Kathy is the best. She called me just to remind me my payment was due and saved me a late fee. Thatisgreatcustomerservice.
Came to see a prking spot in the rain. Kathy was awesome. Helped me out alot
I am so glad that I came to public storage Nancy is the best customer service rep to help you she would do whatever it takes to keep you happy thanks Nancy you're the best baby!
Amanda was nice and helpful
this public. storage is vary clean .Nacy &Dana or great.
Amanda was very helpful and showed me different unit sizes and helped me choice the perfect unit. Thank you!
Great customer service thanks Nacy and Carlos
Nancy is very professional and the property is well maintained! They also inform you of what items they have for sale and what best protects you storage items!
Nancy was very helpful with my get our storage unit she is a great asset to your company
Exactly what I needed to store my furniture when I went back home for the summer. Nancy was really helpful in helping me get a good deal.
Everything was wonderful Nancy was great
Nancy was awesome great customer service lots of help.
Dana and Nancy ROCK... They took great care of my needs. Im so completely happy with my experience today. Awesomeness!
Nancy was very very helpful! When i called to get info on a storage unit she answered all my questions and more. She made our decision a no brainer when it came to picking where we would store our stuff.
Nancy was pretty nice and helpful! She helped me get my login information for my account so I can make payments when I'm unable to make it to the office on time. I highly recommend this place!
Rented a storage here staff member Nancy was great she help us as best she could and made our families experience great felt like she cared and share our concern
Great, awesome service. Dana is especially enchanting... Very helpful, very professional...
my experience was great. had no problem. Nancy was a great person.
I needed a unit at a difficult time and Nancy and Amanda made my experience awesome,would recommend to any one
All i can say is great customer service! Nancy rocks! Her smile is enough to brighten up the day :)
It is always good to conduct business with a company that has polite and helpful people to assist the customer and represent the companies name. My experience for the past year has been stress free. Nancy, one of the managers, has always demonstrated professionalism. That alone has been reason enough for me to stay.
April has great customer service
I love the help that i got, great place store my things and nice area..... the customer service is awesome😍 a young lady name Nancy even waited a min after closing assist me
Este lugar esta super bien las chcas son muy amables Nancy y Dena
They never answer the phone here!!! Very frustrating.
Nancy is one of the best managers I've encountered at Public Storage. She is willing to work with you as long as you are upfront and honest. She even helped me move from one storage to another. She is the best.
I have been a customer here at this location for 4 years, I have not had any problems or complaints other than the rent keeps going up,but the manager Nancy has done a great job at the property and always has been very helpful
I have rented here for 5 years and have had a pleasant experience here the one staff member i have dealt with the most has been Nancy she is very nice and is a pleasure to deal with her,would recommend this property and ask for Nancy
Dwayne was real nice and helpful. Walked me through everything really well. I've had a really good experience so far with public storage.
Duane was the BOMB dot COM and Nancy and Dana were so great....MY experience was wonderful....Public Storage is my place to store my things....
I love the experience and concern that the employees show. Mrs. Dana was sweet and nice and showed me that she care about my items that I was storing and the best equipment that fits with what I have
Nancy a la español es as a toda madre nos atiende muy bien la recomiendo Te ase sentir bien vengan con ella
Nancy is awesome , she helped me all the way when I needed a storage for my stuff, she referred me to reliable movers after being disappointed by the one I had booked to help me move out. She deserves a 5 star! God bless you Nancy.
Excellent customer service! A young lady by the name of Nancy helped my father out...she was very nice!
As a senior marketing executive for the lighting industry, I always am most appreciative of outstanding customer service. Being greeted by the smiling faces of Nancy and Crystral coupled with a sincere effort to help me on my storage problem made for a satisfying day. Both ladies provided me with all of the details and were very friendly throughout what could be considered a rather mundane transaction. Now I know if I ever need additional assistance both of them would take care of me. Well, maybe not Crystal in the next couple of months with a new baby on its way. Merry Christmas!
April and Anna are outstanding with their customer service. They treat me like family and VERY helpful!! I appreciate them and happy to store my belongings at this property!!
I have been here for a month and the property manager Nancy is very helpful and friendly would recommend to anyone looking for storage
Mi experiencia ha si muy buena me ha atendido muy vien nancy es muy buena empleada.
Just dropped my boat off to store it for a while and Duane was friendly and made the process as simple and quick as possible. Thanks for the great service so far!
John aNd NaNcy are aweSome
My experience at this location was great the worker Nancy helped me out a lot. She is very nice and sweet I couldn't ask for better services. Her supervisor should give her a raise or higher position...
Nancy is kind and helpful. She made everything easy. She's the best!
Nancy best ever at plano rd location great attitude great person always on top please dont ever relocate her shes fantastic here glenn
Nancy and Crystal were very helpful and appreciated their assistance today
Very happy with m rental. Manager Nancy very useful, and even with new employee Duane transaction was smooth and satisfactory.
We were new customers and we had the pleasure of working with Nancy and Crystal at this facility. Both women were extremely courteous, friendly and helpful. They were very professional and a pleasure to do business with. They really made us feel welcomed and they know the meaning of good customer service. Thanks ladies.
I came to this property looking for a unit and recieved excellent customer service.Crystal and Nancy went out of there way to help look for a good deal for me. Did find better deal five miles from here but ended up renting here because of them.keep up the work girls
Terrific service! Nick was able to help me out and answer all my questions. Making the overall process very easy. One of the smoothest transactions I've encountered using Public Storage.
Crystal and Camille are awesome:)
The agent named nancy gave me the best service of my life. I was stressed moving and she smile and did her job exceptionally well. Go Nancy
Nick and crystal are wonderful workers.Have enjoyed thrur wonderful services today
Excellent excellent service. Thank you nick and crystal
Very pleasant to work with Nancy and Nick.they were very understanding even though I was not happy with the rent increase.Very prompt with my request and tried to find a way to accommodate me and my wife
She was amazing customer service was outstanding thank you
Stored here, staff was friendly property manager Nancy was very informative, will rent here again
Miss Nancy at this location is very informative and goes beyond to help. Thanx again,. Love great customer service.
Nancy the manager here is very helpful in giving me the information necessary to have confidence and a really pleasant experience for my belongings here at public storage storage. Thank you Nancy and Public Storage
Have been renting at this location for 7 years, seen some faces come and go in the office, but have always been impressed with the great customer service and familiar face of Nancy. Keep up the good work!
This is my second time renting here !! I absolutely love the customer service .especially NANCY she is the best !! She always there to help and works with customers well . I'd like to thank her she more than 5 star I'll give her 100 !!! .....Amber
Nancy and haley were the 2 wonderful young ladies at the property that day. I had very important question that needed answred . Not only did they answer my question . They resolved the my problem . I have had my storage space for quite some time now and never had any problems. Great job public storage. Employing people like Nancy and Haley. Thanks ..
Nice prooerty,Nancy great service thank you!!!!
I love the property and the property manager is very nice she always take care of any needs we have she always smiling and professional she makes my day whenever I see her and the storage prices is very fair keep up the good work nacy
Thanks Nacy for being very helpful and making my visit pleasant keep up the good work! I will tell a friend about this location...
This property is well maintained by property managers Nancy and Chris,they always are checking to make sure my unit is fine, would recommend this property to anyone looking for storage or parking.prices are reasonable here
Nancy is such an asset to your company I feel as though you could give her your largest facilities and she would make the company very satisfied. She is always checking the property. She ask everyone if she can be of help in any way.
Very professional courteous staff. Thanks!
Well maintained property and safe.storing here for 14 yrs, property manager Nancy is very pleasant and helpful with any concerns
Nice property.Property Manager Nancy is very helpful and polite
Chris was very helpful recommending a great space at a price point that worked for me. What more can you ask for!
This is a great place to store anything including vehicles.
Wonderful location and customer service was the best! Chris was very helpful and made our move just that much better. I recommend this location to everybody you will not be disappointed! Thanks again Chris!!!