⭐☆☆☆☆
**Unreasonable Rent Increase After Less Than Six Months!**
I am very disappointed with Public Storage. I moved into a 10' × 20' storage unit less than six months ago and was paying $119 per month. Now, I have received notice that my rent will increase to $162 per month starting December 1, 2026. That's an increase of approximately 36% in less than six months!
What makes this even more frustrating is that Public Storage is advertising the same size 10' × 20' unit for approximately $92 per month.
How can a company justify charging an existing customer $162 per month while advertising comparable units for $92? I understand that promotional rates may differ, but such a significant increase after such a short time feels unreasonable and unfair to customers.
Customers deserve transparent pricing and reasonable treatment, not unexpected increases that make it difficult to budget.
I hope management will reconsider this increase and offer existing customers more competitive rates. Until then, I would encourage anyone considering this facility to carefully review the rental terms and ask about potential rent increases before signing up.
Very professional and kind staff! He listens very well and quickly addressed my needs. Good customer service is hard to find but I’ve found it at this location
EVERT is a nice guy who helped me with my storage lock problem.
the place is okay ! but customer service not that good i called and checked out a week a head of the due payment for same reason they keep forgetting to do the closing account processing so that they will send debit collections for late free . this happened to me twice which nis crazy .
Evert did great assisting with my rental service. Best customer service and very knowledgeable.
It’s been a great experience on the rental and the visit to storage my house items.
Evert muy amable me ayudó mucho para poder orar mi dinero 💵 Gracias buen lugar
Good luck trying to get ahold of a human at this location. It’s a horrible location and somehow the customer service is even worse.
DO NOT RENT HERE!!! My trailer has now been broke into multiple times, and guess what you need to move out? You have to speak to the property manager and you can’t get ahold of one here. There isn’t one on site and their phone line doesn’t reach anybody. I’ve now been moved out for two months and they just keep charging me. This place is absolutely terrible! You’ve been warned.
Everett was very polite and helpful, made sure everything was OK and made sure I was good ! THANK YOU !
It was definitely an easy process and the on site manger/ maintenance man was super helpful and nice !!!
Amber was great in helping set up my app and showing how to rent a space online and rated a 10 for survey
Evert was amazing! Super helpful, super kind. Great experience all the way around! Thanks Evert!
Great place to rent the property manager Amber keeps this facility clean and is very friendly
The Staff is very Professional. App is easy to use. I needed a larger unit and I was helped in a matter of a few minutes. Good service whether by phone or kiosk.
Amber was a big help with my transfer
Amber helped with rental and app
Amber was great helping witha rental
The property manager does a amazing job at helping you with any need, she always has a great attitude and is happy to help. Recommend to anyone looking for a storage unit
Amber was helpful and great
Amber was great. Helped me to vacate my spot with know issues!!!❤️❤️❤️
Amber was friendly and helpful with our rentals
Amber was helpful finding my space
Helpful with rental amber was friendly
Amber is really great showed me how to use the app and sign in
Amber was very friendly in finding me a great space and helping me rent
Great place with affordable price for my unused items!
Amber was helpful and friendly
Amber was friendly and helpful
Amber was helpful for the auction
Tina was very helpful thank you so much
Evert was working today and help me out with some good information. Great guy!
Amber and Evert were great, took care of all of my questions and helped me find what I needed! Look forward to utilizing my space!
Amber was helpful with a transfer
Fair. Ok. Clean property. Lady I met was kinda moody and rude but its whateva!
Amber was nice and friendly clean property and great unit
Amber walked me through issues I was having with everything because of my recent divorce. She was patient and kind and now I know what I’m doing.
Great place to store wonderful staff Amber was very nice and helpful would recommend
Easy navigation throughout the property they were very polite and helped me locate my parking space customer service 10/10
Marcus was Great he helped me out a buche got me moved out Quick and easy thank you
Amber was friendly and very helpful for my friend
Amber helped me set up my mobile app very friendly
Amber was helpful setting up the publicstorage mobile app for me
Amber helped me set the app on my phone and was very friendly
Amber is great very friendly and very helpful really clean property
Amber w a friendly and helped out with the mobile app this is a great place to rent
I got good service at this location with the employee Amber n I Thank you
Amber was friendly place was clean and great will rent again in the future
Ms. Amber. Very professional , very quick, modest genuine, a good person.
Amber was super helpful and very friendly amazing property very clean
Amber was helpful on how to add a space through the mobile app
Amber, great customer service, extremely helpful and insightful to information needed 👏
Amber helped me very well with the rental and app
Amber is a awesome person very kind and helpful thank you amber I really appreciate you and thank you public storage for the great business that you are.
Amber is amazing, very friendly and knowledgeable of her work, she will work with you and try to help as much as she can!
Amber was helpful in the rent decrease
Amber was very sweet and cool to talk to when we needed assistance. She was a great help.
I needed additional parking, chose the wrong size initially but Amber helped me get it straightened out. She knows her stuff, is extremely helpful, patient and kind.
Had a pleasant experience at this Public Storage with Amber answering all my questions and helping me set up the app for easier use and access.
Amber was very friendly even though we are vacating we loved this facility
Amber was great helped me set my app
Es facil de rentar y el espacio es proporcionado a las necesidades
Amber was great helped with the app
I spoke with Amber and she helped resolve all the questions I had about my parking spaces.
I highly recommend this storage facility; they are attentive to the property and address any questions you may have. Everything is very clean.
It is 1 am and full volume speakers are making noise pleasee we can not sleep
Amber is professional customer service and very helpful thank you
Amber is amazing working with, its been a huge pleasure knowing her. Definitely a well taken care of facility. Would rent again
The store good. Would cup wellunited to sft
I forgot my gate code and the staff member Amber helped me recover it, I'm so thankful.
Best storage ever
Amber helped me with my gate code issue
Kiosk rental place no on duty person so your forced to buy an $8 lock for $22 and it will take 4-6 weeks to get refunded for lock if you use cash and up to 10 days if you use credit ...no option to bring your own lock without paying up front and receiving a refund....if you get a refund.
Hopefully someone in charge of this stores see this because it is ridiculous that they want to charge me 500 for other people's trash on my parking, so its me cleaning that up or paying 500.
What its crazy is that they check on the cameras and know who did it and they will charge this person for litter but still trying to charge me if I dont clean it up, it does not make sense, why are you not cleaning this if you are getting 500 already for litter. You don't want to work? Isn't your job in this cases? They dont investigate, straight to me and accuse me for it at first.
Hopefully somebody see this and change the way they are managing this situation.
They were very kind and helped us find the unit we were looking for
Ask for Amber, they offer low rates and the facilities are kept clean. Access is fairly easy.
Reniega was super helpful and knowledgeable. Easy transaction will be coming here again!
Reniga was great in helping me out. Excellent customer service. Very pleasant to work with
Amber was wonderful with the rental
Beautiful ladies great customer service happy
Site manager Amber helped me this morning with questions regarding my account along with information with new things to come. Very helpful and to the point thank you so much
Excellent storage! Size is exactly what they advertised. Easy to operate. It’s no contact storage facility.
Amber Helped me find a place to store my stuff (2bedrooms my kitchen stuff and living room as well) with such a short notice on my end was very polite and made my process Soo easy despite how stressed I was thank you Soo much much appreciated
Marcus was very attentive! Great employee
Amber is amazing! Super helpful and knowledgeable. She went out of her way to make sure I was taken care of and the move in was perfect! Thank you, Amber!
Clean parking, aísle, and storages, I have been here for almost 3 years and everything has been perfect!
My app has had problems with the gate.
I'd like to say Amber has been very helpful and is always willing to help. I would like to add, the property is always clean. Thank you for helping me with my storage needs! 😁
Wonderful people. Would trust them with my stuff for storing. Thank you for a great experience.
Great property, Amber does an awesome job making sure it's safe!
Susan was great! Helped out, quick and easy.
These guys are awesome and so helpful
Amber was very knowledgeable and helpful
Amber was really great with assisting me today
I wanted to speak with someone before writing a review but I couldn't find anyone. I parked my RV, when I came back the power was off, a huge SNAKE was inside the RV, changed the skin, made a hole in the skylight, touch the wires created a short, it was raining so the RV has a huge damage. I'll publish the pictures later
You will schedule a move out, however they will keep charging you.
Nobody at the facility
Or even answer the phone "no route"
Damages to RV, many empty beer bottles and cans. Broken glass.
Unauthorized charge.
Someone cut my Tarp, tires and hit it badly
So I moved and I should took them to court.
On top of that they charged me for July and I've moved out in June
Amber was extremely helpful!!!
Over time, this location has gone downhill. I do not feel safe storing my personal items here and I will be looking for a new company immediately. There have been multiple break-ins and the homeless people nearby are increasing in numbers. I would NOT recommend this location.
This storage facility is a complete nightmare. There have been multiple break-ins, and the security is basically nonexistent. Every time I come by, there are homeless individuals loitering right outside the entrance. It feels unsafe, especially when I’m with my kids. I’ve been harassed more than once, and the staff doesn’t seem to care. The entire building looks rundown and poorly maintained. I absolutely do not recommend storing anything here.
This place is absolutely terrible. I used to store here and every time I came in the gate was broken due to someone breaking in! I was always so scared coming here due to all the homeless people! One time there was even a guy driving on the sidewalks in his car chasing a guy walking!!! I would never recommend storing here.
Homeless people are a huge problem, everyone was very unprofessional and not helpful id never come here again
There are too many people breaking in, makes the area unsafe and not comfortable keeping personal stuff there
This place is actually terrible. My vehicle was broken into because a bunch of homeless people stay right outside. They are always harassing me. DO NOT recommend. I would give 0 stars if I could.
Amber is always very friendly and helpful. She's a great asset to this location, and it's a pleasure to work with her!
Amber was very helpful and fantastic
Dispite the frustration yesterday, this agent brings relief this morning, again thanks much 🙏
Amber is the very best very helpful
If you park your vehicle here your parts will get stolen i got robbed here 3 years ago and effectide us fancily DONT PARK HERE THERE SECURITY CAMERAS DOES NOT WORK!
Upon arrival at the storage I saw it was very nice and clean. The space of the room I booked was nice as well. I was able to fit all the things that I needed to inside of the room. I would definitely recommend this storage to someone who needed more space to place their things.
Excellent customer service at this location
Storage facilities are fine but be ready for a 5x rent increase in 3 years.
Public storage is one of the best places to store your valuables,They have the best management.
Amber Thank you so much for your support,I really appreciate it.
Great Staff @ this location
Went to check on the storage unit we are renting. Checked out ok.
I got here looking so stressed but when after I met Raini and Amber they were super helpful and I got what I want . Excellent customer services with a 5star . Thank you ladies
since I have been renting the space, there has not been problems!
Amber was very helpful and nice
Great storage space, very clean and very supportive staff.
let 45,000 dollars in tools and trailers just leave the storage facility and refuse to help us. claim they have on camera someone using a gate code and letting a secondary vehicle in but refuse to show us or give Us the video so we can deal with insurance. Please don't store anything here you need to make a living they will not care. The small businesses around the facility helped us more than the people we pay monthly to store our tools and trailers in hopes they will be secure
Friendly lady who works there
Tina at PublicStorage provided outstanding customer service. Knowledgeable, friendly, and efficient, she made my storage experience seamless. Highly recommend!"
Muy amables y me ayudaron cuando en otras bodegas ni intentaron ver inventario para ver si tenían algo disponible para mi carro
Auction units they put out there be trash. Bugs and rodents in this facility and others. And they want you to take everything but they don't disclose that they have bug rodent problems.
The staff is always friendly and courteous! A smile is something I rarely see anymore, but the smiles I continue to receive are what I need some days to keep on keepin on. Thank you!!
I couldn't ask for a better experience!
**DO NOT USE THIS STORAGE!!* my husband had his box truck stolen at this property. I called to speak to a manager/ supervisor. Til this day haven't received a phone call or heard back from anyone. How it's not Their property they can careless. Their cameras are all for show and so is the "ONLY ACCESS CODES CAN ENTER". Anyone can enter. So far for safety and security. DO NOT PARK HERE!
Anybody can break into them and they will never tell anything of who broken into your storage and steal your stuff… it’s trash
Because the unit is near my apartment I have to accept the price increase, but it's too much they have increased the price many times in the recent time, it's too much. The night lacks light and feels unsafe. Here, the road surface has a lot of nails that never go to pick up the car you can easily hit.