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Address

1213 W 6th Street
Austin, TX 78703

Phone

512-524-9545

512-524-9545

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

512-524-9545

512-524-9545

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 49/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 49/mo $98
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $100
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 81/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 81/mo $107
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 121/mo
    Online only price
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 121/mo $161
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 128/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 128/mo $171
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 148/mo
    Online only price
    Medium 7'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 148/mo $197
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Clarksville Storage Units Near Downtown Austin

Just west of downtown Austin, this Clarksville Public Storage gives customers multiple cheap self storage options.
Situated on the south side of 6th Street between Lamar Boulevard and Pressler Street, this all-indoor facility provides climate controlled storage units in different sizes to accommodate varying storage needs.
Just a few blocks east of MoPac, this is a perfect storage location for customers in downtown, Clarksville and Old West Austin, as well as the surrounding neighborhoods.
University of Texas students can grab a 5x5 storage unit to store books, small furniture items, bulky winter coats or athletic equipment just a few minutes from campus, while families living near Austin High School can use a 10x20 storage unit to easily declutter a messy garage, a spare bedroom or a home office.
For locals who love spending the days enjoying the fresh air at Lady Bird Lake or Ziker Park, a 10x10 storage unit can easily accommodate sports bags, folding chairs and blankets for picnics, as well as hiking boots and backpacks.
The rental office is open 7 days a week and sells moving supplies, including moving boxes, bubble wrap and furniture pads.
A city at the forefront of culture and technology, Austin is also one of the fastest-growing communities in the country. For folks who need a little extra space to help them grow along with the city, Public Storage is happy to help with affordable storage solutions and outstanding customer service.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 463)

November 27, 2023
Public Storage Pamela Bernhardt
When will you be open so that I can get my key?
November 6, 2023
Google Public Storage Jaime Vasquez
came to update my account. and breana was so helpful and she has great customer service skills. very greatfull with her help.
November 4, 2023
Google Public Storage Debra Bailey
I've had a unit at this location for years. It has never been super clean nor have I felt anyone was very attentive. PS says they offer secure, clean, functional facilities however this location is not that. It has never been very clean but it has been convenient so I just overlook that. Yesterday when I dropped off some items at my unit it was the usual filthy but the entry doors that are to be secure were wide open with no one around so no telling how long the place was open to just anyone. The elevator lights/panels were broken and there were no hand carts for use. I thought the management would wish to know these things so I called the office during normal business hours three different times but no one answered and so I finally left a voicemail. The woman who called me back today identified herself as "a manager" and when I shared my concerns and feedback she was less than interested in offering concern nor identified any resolution for these issues. Will be moving my stuff out
November 2, 2023
Google Public Storage Karen McNutt
I was so grateful to o Breana. She was friendly, kind and took care of all my concerns. I was trying to work with someone to open my unit and buy a key. She took care of everything and so grateful.
September 28, 2023
Google Public Storage Cynthia Barrs
Breana is very polite , professional and respectful. She was so helpful and I was able to get exactly what I needed. I highly recommend this location!
September 27, 2023
Google Public Storage Sheila Marshall
I highly recommend storing at this location, the customer service is phenomenal. Breana was very professional and super knowledgeable.
September 26, 2023
Google Public Storage Nakisha Kirkwood
Breana was very knowledgeable , polite and very helpful. The property was clean and presentable , I highly recommend and was satisfied with my overall experience!
September 24, 2023
Google Public Storage Tiffany Huang
Maria was great to help us for our needs in the last min on Saturday afternoon. She took my call in the afternoon and helped me work on the unexpected changes. She was so helpful, save my day and my job!
September 23, 2023
Google Public Storage A Cer
Maria was very helpful, made my life easier!
September 2, 2023
Google Public Storage Ricardo Herrera Jimenez
Breanna was excellent! She explained all the possible rates and offerings, I got the labor day deal and a unit peefect for my needs. This storage buidling is well located and kept clean and safe. Very happy with renting this unit.
August 17, 2023
Google Public Storage BEN CHANZ
Breana was nice and helpful. Made an already tough day better so definitely 5 star service.
August 17, 2023
Google Public Storage Janson Moore
August 7, 2023
Google Public Storage DJaun Crittenden
Excellent customer service by Breana, she was extremely helpful, and very friendly. This location is convenient, reasonable, very clean, and well maintained. I highly recommend this Public Storage location!
July 16, 2023
Google Public Storage Noelle Hoffman
DO NOT USE PUBLIC STORAGE!!! There have been multiple burglaries at this location and others. My unit was vandalized and burglarized. We found the remainder of our items damaged and in a pile. Whoever did this climbed over the top of the unit to get in. IT HAPPENS A LOT. The customer service was terrible. Nobody would answer their phones or help us. Not even a sorry. Turns out this is very common.
July 9, 2023
Google Public Storage Gennell Shuler
Breana was phenomenal, super friendly and extremely helpful. Highly recommend Public Storage.
July 9, 2023
Google Public Storage Chad Marshall
Great location and excellent customer service! Breana went above and beyond with assisting me with my storage needs!
July 8, 2023
Google Public Storage Juan DeLeon
Maria was great. Her great customer service made me choose Public Storage over the competitor across the street. Walked through everything and answered any questions we had.
July 6, 2023
Google Public Storage Restaurants of AustinTx
June 3, 2023
Google Public Storage Carlos Alvarez
Breana was amazing!
May 30, 2023
Google Public Storage Guy Andre
Breana is great! Very friendly and helpful. I'll be recommending my friends to this location. Five stars!
May 19, 2023
Google Public Storage Ritika Bhalla
May 19, 2023
Google Public Storage Sameera Bhalla
Breana at public storage has been simply awesome! She has gone above and beyond to take care of us, and we appreciate her patience!! Thank you Breana!
May 15, 2023
Google Public Storage Sherrie Wirth
Briana was AWESOME!! She got me set up in no time flat. I would highly recommend this location for anyone in downtown Austin!
May 10, 2023
Google Public Storage cydney nicole
Breana was super helpful!
May 10, 2023
Google Public Storage David Martin
Breana was super helpful!!
May 8, 2023
Google Public Storage Amy Rudy
Breana is friendly and helpful! Went out of her way to assist me. Great location too.
May 5, 2023
Google Public Storage Marlin Carter
I would like to give Breana a shout out, She did a really good job assisting me with my storage. I sure appreciate her helping me out!
May 3, 2023
Google Public Storage Eric Gourdon
Breana was very helpful - appreciate it!
May 3, 2023
Google Public Storage Bell Beckham
April 30, 2023
Google Public Storage Karli Kershaw
Breana was amazing! So helpful and personable. Thank you!!!
April 20, 2023
Google Public Storage Mr. Clifford
Unique spot requires unique rules ha but hey at least it's there, 👍
April 16, 2023
Google Public Storage Peter Williams
Breana and was very professional and welcoming. I highly recommend storing with Public Storage, excellent customer service, extremely clean, temp controlled and affordable.
April 16, 2023
Google Public Storage Belinda Boling
Breana was exceptional!!! Thank you for making things easy to rent a storage space.
April 16, 2023
Google Public Storage Jake Snyder
Quick and easy process to get rolling. Breana was a great help
April 13, 2023
Google Public Storage Space Cadet
Rip off!!
March 31, 2023
Google Public Storage Willie Pryor
Breana is very helpful and professional, it is a pleasure to come to this facility.
March 31, 2023
Google Public Storage Tim Grondin
Breana was amazing with assisting with my storage unit. Her customer service is well worth the premium for the 6th street location versus other Public Storage branded locations 🙌👏🙌👏
March 22, 2023
Google Public Storage Angel Acosta
Breana was most helpful! Excellent location and service.
March 11, 2023
Google Public Storage Hanna Campbell
March 9, 2023
Google Public Storage Larry jones
Breana was very helpful. Very professional, courteous, patient and informative. Thank you
February 20, 2023
Google Public Storage Robert Griffith
Javier is always professional and helpful. 5 Stars!
February 17, 2023
Google Public Storage ThaDonJaun
Breana has given excellent customer service and the facility is very well maintained. I have enjoyed my experience at this location.
February 13, 2023
Google Public Storage Charlie Brown jr.
Ms. Breana was very helpful guiding me in informing on my storage unit and very respectful and professional. Thanks again.
January 22, 2023
Google Public Storage Perry Minton
Breanna at Public Storage was remarkable! She answered the phone first ring, made time to show me around right away - and was very knowledgeable on the inventory. She also set up the app on my phone and walked me through everything I need to know!
December 15, 2022
Google Public Storage Alisa Rolle
Mrs. Robin did an amazing job assisting and giving us great customer service. We will definitely utilize their services as needed.
December 12, 2022
Google Public Storage Peter Answers
Javier was stellar not only in showing me around and explain to me the process of a rental, but he made my return quick and easy. Thank you Javier for your kind assistance!
November 6, 2022
Google Public Storage Mia Shagen
I've rented at this location for about a year and a half. I do store personal items, like boxes of books and family history stuff, but I also have a large, heavy ebike that I can't get up the stairs to the apartment I'm staying at, so I keep it here, accessing it daily for my work as a Doordash/UberEats courier. The facility is kept clean and, although they're a little understaffed, they're very friendly and helpful. I've worked directly with Nicholas and Maria. With a convenient location, helpful service and a facility that's clean and that I feel safe accessing daily, you really can't go wrong!
November 6, 2022
Google Public Storage Eric James
Thank you Keith for showing me how to use the app and a very clean property
November 6, 2022
Google Public Storage mike jones
Keith was the best answering my questions!!! very clean place.
October 28, 2022
Google Public Storage Kathryn Johnson
Maria is such a great help. She is always willing to go above and beyond whenever I need any assistance. She is always so sweet and always has a smile on her face.
October 20, 2022
Google Public Storage Michael Burnett
A good clean place to store all your belongings, clean.
August 25, 2022
Google Public Storage Macy Sharp-Mechler
I was locked out of my unit and was assisted by Maria. She was so helpful and even temporarily replaced my lock for me. Fantastic service and made my moving experience so much easier.
June 1, 2022
Google Public Storage YOSEF LEVERTOV
May 5, 2022
Google Public Storage Michelle Acosta
I love this location they have the best customer service thank you Adela .!
April 22, 2022
Google Public Storage Michael J Charlesworth
Marjorie was exceptionally helpful. She is stellar.
April 22, 2022
Google Public Storage Angie Newman
Marjorie is the best! In and out in five minutes. Great service.
April 21, 2022
Google Public Storage Junior Coronado
Majorjorie was fantastic. 5 stars.
April 11, 2022
Google Public Storage Jason Detrick
Adela
April 7, 2022
Google Public Storage john g
Marjorie was excellent, very helpful and explained everything up front!! Recommend to everyone
April 7, 2022
Google Public Storage Roman Coronado
Marjorie was excellent and explained everything so well !!!
March 31, 2022
Google Public Storage Srdjan Markovic
Great experience! Marjorie was so amazing! I booked my unit over the phone, she had me on the line and walked through each step! Such a great customer service!!!
March 31, 2022
Google Public Storage Giulio Perone
Marjorie did an absolutely great job.
March 2, 2022
Google Public Storage Patrick Sutton
marjorie is just a delight. she made my day better with book boxes.
February 28, 2022
Google Public Storage Ryan L
Marjorie was very helpful
February 25, 2022
Google Public Storage Don Chabala
Marjorie was awesome getting me set up!
February 25, 2022
Google Public Storage Swagger Supply
One of the best properties in town, super secure and clean. Ms. Marjorie the property manager is always on top of things and very helpful.
February 24, 2022
Google Public Storage Erica Schroeder
Marjorie is so kind and helpful!
February 24, 2022
Google Public Storage michael dean
Great location and service. Marjorie is a rock star, always called me back asap and is very kind and professional
January 25, 2022
Google Public Storage First Last
Would highly recommend. Very helpful and very clean location. Lauren helped with everything!! Thanks!!
January 24, 2022
Google Public Storage Leticia Moreno
Muy seguro y limpio.
January 15, 2022
Google Public Storage Shaun Swedenburg
Marjorie did an amazing job. Made my move so easy. Ask for her!!!!
January 12, 2022
Google Public Storage M Hall
Lauren is the best! Found me a unit and I was able to get in today. Super helpful and so nice to work with. Thank you!
January 12, 2022
Google Public Storage Noe Martinez
Lauren, was great and super helpful! There was a little confusion on my end but she was so quick to resolve it! Specially being so close to closing hours! She’s a rockstar! Thank you much for the help!
January 12, 2022
Google Public Storage Ryan Reyes
Amazing service! Lauren was super helpful answering all our questions and helping us figure out how to access our unit!
January 6, 2022
Google Public Storage Evelyn Biery
Marjorie is personable, courteous, professional and efficient. I would love for all people I deal with to be as good a soul as she is. She has assisted me several times in the years I have rented units at this location, and every experience dealing with her has been superb. Evelyn
January 5, 2022
Google Public Storage gregory pulido
I’ve been a renter since 2012.. I’ve enjoyed working with Marjorie. She is amazing and so easy to work with.. she definitely makes renting a storage unit fun !!
December 31, 2021
Google Public Storage Guy Moalem
Really lovely experience with Marjorie, will certainly return again.
December 18, 2021
Google Public Storage Catherine Mosher
Marjorie gave great customer experience snd helped me find everything I needed for my move!!!
December 18, 2021
Google Public Storage Robert Rick
Marjorie is a delight to work with. I had a situation o our while I was out of town and she helped me handle it quickly and easily
December 10, 2021
Google Public Storage Nicholas Phillips
Marjorie was amazing and really helped me select the right unit for my needs!
December 8, 2021
Google Public Storage Rachel Moore
Marjorie was so wonderful, helpful and easy to work with!
November 19, 2021
Google Public Storage Jordan L
Marjorie is awesome. I just moved to Austin and she gave me a great first impression of the people here. Getting a space was no problem at all and she was very transparent about every detail of the process. Will definitely be back. Thanks!
November 11, 2021
Google Public Storage Natalie Wicall
This place is great! Maria helped us in the office and made everything so easy. She explained everything and was extremely helpful. The ability to open the gate from your phone super easy which is really nice. I rented online so I didn’t have to spend very much time in the office.
November 5, 2021
Google Public Storage katelynn enamorado
Marjorie was beyond welcoming and helpful! Facility was also very clean.
November 5, 2021
Google Public Storage Drew Fowler
Had a great experience here everything was clean and secure and Majorie was great!
November 5, 2021
Google Public Storage Sara Blanco
Marjorie was absolutely incredible! She’s such a sweetheart and made the process of renting incredibly easy. I definitely recommend this place for all of your storage needs :)
November 4, 2021
Google Public Storage Cameron King
Marjorie was awesome helped me out with my inspection for the building !
November 4, 2021
Google Public Storage Alex Greenstein
Marjorie is the best!!! Super quick and sweet!
November 3, 2021
Google Public Storage Martin Cohen
Marjorie is very helpful & efficient as always!
September 7, 2021
Google Public Storage Samuel Rosenbluth
Manager was efficient and got me what I needed. Good experience
September 1, 2021
Google Public Storage Melissa McQueen
Nick went above and beyond for me today! He was so patient with all my a questions and has the best attitude- 5 star experience! Thanks, Nick!!
August 27, 2021
Google Public Storage Michael Ryan
This place is the best! I’ve had units at about 11 locations and this has been the nicest location. I recommend talking to Nick, he’s incredibly kind and helpful!
August 11, 2021
Google Public Storage Harrison Massey
July 27, 2021
Google Public Storage Frankie Flores
July 23, 2021
Google Public Storage Rebecca Nuñez
Just wanna say thank you for your help!
July 22, 2021
Google Public Storage Joshua B Simmons
July 21, 2021
Google Public Storage Renee Riffe
Nick was the man. Super helpful
July 20, 2021
Google Public Storage A Gollas
Awesome experience... Nick (Gral. Manager) of this location is super efficient and pleasant. In less than 5 minutes I moved into a fresh new and clean unit. He seems to value customer first and the location under his care is pristine.
May 22, 2021
Google Public Storage Sabrina My’Lasia
Samantha was AMAZING I didn’t have a unit but she sold me everything I need to make my move as smooth as possible !!!!!!!
May 20, 2021
Google Public Storage Austin Beaty
Von is the BEST!!!!
May 11, 2021
Google Public Storage Cynthia Trevino
April 28, 2021
Google Public Storage Savannah Carter
Always easy to get into and out of. Never had a problem or bad experience. Great location, close to downtown Austin.
April 28, 2021
Google Public Storage nat&john catalina
I just love the office staff!! They are so fast and friendly and willing to help!
April 28, 2021
Google Public Storage Susan Grosz
March 23, 2021
Google Public Storage Joanne Hankamer
Garett has been an incredible help. Keep him around—promote the guy! He’s very professional.
March 2, 2021
Google Public Storage Mauro BaccI
Mannnnn!!! what a GREAT facility, ran by an amazing manager. Garret was there to help me every step of the way, even when I wasn't there and I was in NY. He guided me every step of the way. He guided me every step of the way, when I was moving in and when I was moving out. This guy deserves a raise! he works at this location like he owns it. You gotta love that attitude on people when the business isn't theirs however they love working and they love what they do. I wish I could hire this guy!
February 7, 2021
Google Public Storage Caroline Kamer
Samantha was AMAZING with my reservation! I arrived at Public Storage to view my unit and realized it was way too small. I went into the office and Samantha was so incredibly helpful and assisted me in adjusting my unit size before I moved in the next day. She was an absolute lifesaver! Garrett has also been wonderful to work with during the rental process. A big thanks to Samantha & Garrett for providing a 10+ customer service rating.
February 4, 2021
Google Public Storage Gabby Villarreal
I had a wonderful experience with awesome service as I secured a unit at this convenient location. Garrett confirmed my scheduled appointment time on the phone the morning of, and upon arriving all covid procedures were in place (plexiglass, sanitizer, etc). He was able to answer all of my questions with confidence and made me feel like I was in good hands! He then showed me to my space, how to use the elevator/codes, and confirmed my lock and door all worked perfectly. Super happy with my experience!
January 15, 2021
Google Public Storage Alexia Lopez
Brandon was very helpful and friendly during my visit. He offered to help me take the boxes I purchased to my car. If you need moving supplies I highly recommend coming to this location! 10/10
January 14, 2021
Google Public Storage Jesper Wahlberg
January 14, 2021
Google Public Storage Sophia
Very friendly and helpful. Excellent service!
January 7, 2021
Google Public Storage Erin Hentschel
This has always been a top notch facility with excellent customer service! Garret has been particularly helpful. He went above and beyond to help me out with my two units. I really appreciate it!:)
December 29, 2020
Google Public Storage Chassidy Rana
Just got a great deal on moving boxes which are 30% off right now. But the star of the show was Brandon. He was super sweet and helpful. Someone give this man a raise! (6th Street Austin location)
December 29, 2020
Google Public Storage Karen Zeidan
Brandon is super professional and friendly. He was extremely helpful. Thanks Brandon
December 9, 2020
Google Public Storage Ashley Crider
Garret is professional, courteous, and knowledgeable and I highly recommend Public Storage on 6th St! What a treat to do business with a company that hires people like Garrett!
December 8, 2020
Google Public Storage Alexa Baker
I came in to pick up some moving boxes and Garett was so helpful. Great and friendly service!
November 20, 2020
Google Public Storage Zion Jefimoff
Air conditioned and well maintained location on 6th street downtown is a plus
September 19, 2020
Google Public Storage John Kunz
The manager on duty, Jen, both on the phone, and in person, completely delighted me by how personable, knowledgeable, and helpful she was - truly a great representative for the company!
August 17, 2020
Google Public Storage Meghan H
I kept my college apartment furniture in a 5x10. Good price, nice facility. Air conditioned and really secure. Move out was super easy. Definitely recommend for college students who have to leave for the summer.
May 31, 2020
Google Public Storage Maria Rodriguez
I came here to get supplies for my move and Michelle helped me find everything I needed. She is very knowledgeable about her supplies and will find just the right items to get you packed.
April 10, 2020
Google Public Storage Uroh
Made me write a review in front of them, weird fake reviews from people forced to do it
March 7, 2020
Google Public Storage Cory Forrest
March 1, 2020
Google Public Storage TheTrueTy
Michelle gave me great customer service and was able to help me decide on the proper storage unit needed for my circumstances. She rocks and she’ll take care of you!!!!!!
February 26, 2020
Google Public Storage Warren Bartlett
Michelle Pace provides above board service at all steps of the process. She makes my ability to manage my account a breeze in spite of my inefficient communication. She is not required to do this, but does so from a place of genuine care for her customers. I’m grateful for her professionalism and high standard of care for her customers, thank you Michelle!
February 23, 2020
Google Public Storage Shelby Paige
Louanne is amazing! She’s so pleasant and fun to talk to. I’ll definitely use Public Storage from now on!
February 19, 2020
Google Public Storage Ethan Gilliland
Great storage center! Perfect location, awesome for the price. The manager Michelle is very kind and helpful! Recommend 10/10
February 18, 2020
Google Public Storage Johanna Silverman
Great place and friendly staff. Michelle is always a big help!
February 7, 2020
Google Public Storage Robert Rodriguez
Daisy was really helpful when asking about storage
January 28, 2020
Google Public Storage Tausha Kroll
Michelle at Public Storage was amazing!! I had a great customer service experience all around. The initial check-in was very quick and they were accommodating when I needed to switch to a larger unit last minute! Would recommend. Also, there is plenty of parking, which is always a plus when unpacking.
January 25, 2020
Google Public Storage Dana Petersen
I had a great experience with Michelle who helped me out and saved me a lot of time. I got a better storage unit and saved money as well in this location. I like the elevator keypad and the easy and quick parking. Perfect for my small unit!
December 28, 2019
Google Public Storage jlogan
Michelle at 6th Street made my day. She stayed late on Christmas eve so I could get into a new storage unit. She was efficient and pleasant.
December 27, 2019
Google Public Storage Martin “JC” Coronado
Great place
December 2, 2019
Google Public Storage Alice Walton
Sara was very helpful in renting a unit.
November 26, 2019
Google Public Storage Corbin Cochran
Michelle was very helpful. Great location.
October 25, 2019
Google Public Storage Jason B
Daisy is the best! So helpful and kind :)
October 25, 2019
Google Public Storage Manuel Chairez
My stuff stayed right where I put it and the service was the best. I will be back to enjoy your services.
October 25, 2019
Google Public Storage Dusty Robertson
Daisy is great. Very helpful and easy going. Answered all my questions and helped greatly. Definitely recommend this place.
October 24, 2019
Google Public Storage Lee Lawson
Michelle is absolutely awesome with the service she provides at public storage. If you're looking for a place to store your belongings complete with excellent guest service this is the place for you.
October 4, 2019
Google Public Storage Nakoa Rios
Mary was a very respect and awesome host towards us
October 2, 2019
Google Public Storage Julia Ervin
perfect downtown location, clean and affordable. michelle and her staff could not have been nicer to deal with or more helpful.
September 16, 2019
Google Public Storage Becky Kilby
Michelle assisted me today in finding and renting the perfect size unit in the perfect location in the building. Michelle was kind, professional and left me confident that I rented my unit at the right place. Thanks Michelle
September 11, 2019
Google Public Storage kristen nix
What a nice experience - Michelle was excellent setting me up with the unit and items I needed. Very knowledgeable, professional and kind. They are on it!
August 31, 2019
Google Public Storage Robert Mansfield
Came here to get some last minute packing items and they had everything I needed. The manager Michelle was polite and helpful. I recommend if you are in need of packing supplies.
August 30, 2019
Google Public Storage Brenda Booth
Jereme was outstanding! So helpful, knowledgeable and a great sense of humor! Super easy to set up the account. Loved the experience!
August 27, 2019
Google Public Storage erick sanger
Michelle couldn’t have been more accommodating! Getting a storage unit is always time consuming. She made it quick and painless. Best experience dealing with a storage rental I’ve ever had.
August 14, 2019
Google Public Storage Ryan J. Clancy
The management here is amazing. My son was in the hospital for almost a month during which time we had to move him out of his apartment. I chose this location because it is close to UT. Long story short, we ended up never using the unit and rented it just one month. On August 3rd, my father passed away and we had simply forgotten to turn in the key. I only realized this when I received an email saying we were late on our payment. I called and explained the situation and they were kind enough to give my daughter a few days to turn the key in AND they credited my account. Often times, humanity is lost, but not here. I will definitely use them for future needs and highly recommend them! J. Clancy
August 10, 2019
Google Public Storage Belinda C.
I stopped by in the middle of a hectic move to purchase extra packing materials. Michelle warmly welcomed me and immediately assessed my needs, making helpful suggestions for what I would need to finish the job with 10 extra-large boxes, a special box with padding for a large-screen TV, and bubble-wrap to safeguard special glass-framed artwork. When I expressed concern that 10 boxes might be too many, and I didn’t have any place to store the excess, she offered that I could return unused items with a receipt. Michelle even helped me carry my bulky purchases to the car without my even asking for her assistance! Now I know where to go first the next time I need moving supplies or have storage needs to get excellent service with a smile!
August 4, 2019
Google Public Storage N
You won’t find a better location if you live in 79701 or 78703. Michelle, the manager, is super nice and accommodating to your needs. The facilities are cleaned and well maintained, well worth the price offered. There’s a reason why this place has no units available right now. For sure, you need to purchases their insurance for the unit. This is common practice with storage facilities. You’ll also need a local that fits theirs, I saw plenty of people there with 3rd party locks on their unit. Yes, they will probably ask you to review. Welcome to 2019, where your boss cares about reviews.
August 3, 2019
Google Public Storage Yousef Safadi
Michelle is great! I showed up 15 mins after closing after getting caught in traffic and she stayed after hours to help me get sorted out and get a unit. She explained everything clearly and made sure I was all set up before she left. She even called a couple days after to follow up.
July 27, 2019
Google Public Storage Ryan Robertson
Great service very professional service
July 26, 2019
Google Public Storage Kit Puls
Juanita was very helpful and kind. She made the process simple and easy for me!
July 17, 2019
Google Public Storage Liliana Fehst
Michelle helped me tremendously with a concern I had with my account. She was patient and understanding. She also investigated one of my concerns and returned a call to me with my questions answered. Great customer service from Michelle!
July 15, 2019
Google Public Storage Jilia Tremont
I had a good leasing experience with Michelle! She was super friendly and did a great job explaining my responsibilities
July 14, 2019
Google Public Storage Brandon Dittmar
Great storage location at a competitive price. Mary was very helpful and was able to accommodate a later than expected check-in the day of my move. Really happy and highly recommend this location.
July 13, 2019
Google Public Storage Rusty
Service was impeccable, Michelle was extremely helpful and I highly recommend for storage needs!
June 24, 2019
Google Public Storage Kimberly Penchion
Michelle is absolutely wonderful. I went and looked at a few other storage facilities and by far this is the best customer service interaction thus far. She answered all of my question...and I had many ☺️. Thank you for hiring staff that love what they do. I will be looking no further. Again thank you Michelle!
June 22, 2019
Google Public Storage Stacy Heck
Michelle is very knowledgeable and personable. She answered all my questions.
June 22, 2019
Google Public Storage Missy Bell
Close proximity to my new address downtown. Able to find an affordable unit that can hold my paddleboard that was close to the elevator. Working with Michelle was really helpful. She made sure to reserve the spot I needed and does regular checks for security which is nice. I left my door locked open the first day accidentally.
June 14, 2019
Google Public Storage George Shashoua
Great storage place, located centrally. Had a unit there for several years. Changed out to a larger one yesterday. Michelle, the manager of the store, is great. She new what I needed a few weeks ago and made it happen.
May 29, 2019
Google Public Storage Jackson Van Dyke
Michelle was very helpful. We got into town late and she still kept the unit for us the next day.
May 25, 2019
Google Public Storage Caylin Dadeo
Michelle was awesome! Super helpful in getting my unit ready efficiently, extremely friendly. Great service, clean unit and building.
May 22, 2019
Google Public Storage Hannah Wilson
The check in process was so easy at Public Storage! Michelle did a great job showing me around and gave me great advice on maintaining my unit. I would recommend her help to anyone!
May 21, 2019
Google Public Storage Matthew Ho
Michelle was very helpful for picking out a storage unit!
May 21, 2019
Google Public Storage Alex George
Michelle was super helpful in helping me pick out a storage unit. I was torn between two sizes and she reminded me that my rent for the first month would be pro-rated so I ended up grabbing the larger unit. I made the right choice, the place is big and easy to access. This is my second time using this storage unit and I highly recommend it for those who live in the downtown area.
May 21, 2019
Google Public Storage Hansen Zeng
Service was great.
May 21, 2019
Google Public Storage BW Ziots
May 19, 2019
Google Public Storage Stephen J. Lautenschlager
Great temporary storage option in the Austin area.
April 29, 2019
Google Public Storage Jake Carrington
Michelle was amazing with helping me find a unit and getting me into a place almost immediately! Great experience
April 17, 2019
Google Public Storage Simon Nicolian Esquire
Highly recommended. This place is the best in the for storage. Tina is an absolute treat. Had the finest experience. These guys are cheap and excellent value. They really care.
April 16, 2019
Google Public Storage Andrew Boone
Tina was excellent. Great, clean facility.
March 16, 2019
Google Public Storage Benjamin ATX
Leticia and Daisy were super friendly and helpful!
March 14, 2019
Google Public Storage gabrielle orlando
Great customer service! Laticia was very knowledgeable and fun to work with! Thanks so much!
February 26, 2019
Google Public Storage Simone Esquite
Majorie Dasie and Michelle are all amazing here. Excellent service, always so happy to help. Plus excellent value! Recommended.
February 25, 2019
Google Public Storage Emily Smith
Michelle got me in and out of there very quickly! She was super helpful and even was able to point me in the right direction to what boxes to purchase!
February 15, 2019
Google Public Storage Gaby Deras
First time getting a storage unit and I’m so thankful it was Marjorie the person that helped me. Sweetest lady. I totally recommend this location just because of her.
February 2, 2019
Google Public Storage James Gorman
Marjorie is such a joy and so helpful and friendly! I am a very happy customer. She has given me very helpful advice and always with a genuine smile. I give her and Public Storage a 10 out of 5!!
February 1, 2019
Google Public Storage john pomeroy
Marjorie is always so helpful and professional.
January 26, 2019
Google Public Storage Katie Farmer
Marjorie is the best! She'll brighten your day with her personality and somehow make renting a storage unit fun!
January 25, 2019
Google Public Storage Blake Gower
Long story short, my mother-in-law passed away mid-December 2018. Both sides of our family live in Tennessee, and my mother-in-law was our only family member in Texas. When we found out about her having a storage unit in Austin, I called and talked to Marjorie. She went above and beyond helping me get paperwork in order and planning our trip to Texas. Over MLK weekend, me, my wife, and some of her family, traveled down to Austin to collect my mother-in-law’s things. We got to the public storage and everything was in order and we were able to gain access to tons of pictures, journals, and cookware that are priceless for my wife. She went from having very little of her mom’s stuff to having a lot! We are very thankful for Marjorie and her team!
January 25, 2019
Google Public Storage Robert Watson
Marjorie is Great!
January 20, 2019
Google Public Storage Rose Hayden
Taylor helped me this open a storage unit this morning. She could not have been nicer and was incredibly helpful including making two trips to the units to let me check everything out. She was knowledgeable and explained all the details clearly. Very impressed!
January 13, 2019
Google Public Storage Morgan Salari
Wonderful experience w Public Storage @ w. 6th. Marjorie was very helpful and somehow was able to make the process fun. All phone interactions were very polite. The unit itself was fairly priced and the building is very clean. Thank you again, Marjorie!
January 11, 2019
Google Public Storage Susan Stiles
Marjorie is very helpful and friendly. My check-in experience went smoothly. I like this facility because it's location is convenient, clean and I feel safe when I visit my storage unit.
January 11, 2019
Google Public Storage Seth Nyer
Marjorie was incredibly helpful and made our check in process seemless. She was super friendly and sweet as well.
January 10, 2019
Google Public Storage Sharon Albrecht
I have used this location for years--- very well maintained and safe. Staff is very pleasant to work with. Special thanks to Miss Marjorie that took great care of me and made sure I had exactly what I needed.
January 10, 2019
Google Public Storage Dana Smith
Marjorie was AMAZING! She knows her stuff, she’s efficient, thorough, happy, quick very great to work with !!!!!
January 4, 2019
Google Public Storage Lindsay R. R.
Moved items from my apartment into storage for the first time, and Marjorie was extremely helpful and accommodating. She suggested items that I'd need, such as protective covering for my mattress and box spring and moisture capture. She was overall very friendly and funny, too. I recommend this place to anyone.
January 3, 2019
Google Public Storage Kenny Bier
Ms. Majorie was absolutely awesome, fun, and helpful. 5 star experience. Thanks!
December 27, 2018
Google Public Storage Arick Hauschild
I don't remember writing my original review... I don't live in Texas.
December 23, 2018
Google Public Storage David Nelson
Marjorie was polite and straightforward.
December 22, 2018
Google Public Storage El Changodinho
Very nice storage location! The front staff officials Michelle and Margorie are extremely helpful and will ensure that you find a property that suits your needs. Definitely recommend!
December 21, 2018
Google Public Storage Ashley
Very helpful; Majorie & Michelle
December 19, 2018
Google Public Storage John Taylor
Great service (Marjorie in particular is fabulous!), and they've always taken care of our storage needs very well
December 15, 2018
Google Public Storage Felton Coston
Marjorie was a great help in helping choose a storage and prepare for our move. Thank you Marjorie!
December 7, 2018
Google Public Storage James C
Excellent storage. I had my apartment stuff here for 4 years. I expected some insects or rodents would have at least left traces during that time. The stuff was all untouched and as good a condition as when I originally stored it. Climate controlled and well maintained place with easy access. Margorie is currently the one who runs the show so ask for her!
December 6, 2018
Google Public Storage Varun Prasad
Marjorie is excellent, very informative and interesting front desk!
December 5, 2018
Google Public Storage Jon Summers
Marjorie, you're the best. Thank you!
November 27, 2018
Google Public Storage Michelle Smith-Polanco
I went in the office yesterday while moving some items and Luanne was so friendly and helpful! The other lady was, too, but I didn't catch her name. The assisted me with questions about me moving into another unit and helped me make the right decision based on how much stuff I had. Thanks for help Luanne!
November 24, 2018
Google Public Storage Katie C
For a short rental, Adela helped me with a first floor unit on a special price. Super grateful for her good help and guidance during a very stressful time. Thank you!!
November 15, 2018
Google Public Storage Tora Sharp
Great place to store your items and valuables.
November 13, 2018
Google Public Storage Bernadette Cerrone
November 9, 2018
Google Public Storage Alfonso Masso
Facility is very clean and accessible.
November 8, 2018
Google Public Storage Client Services
The staff is very friendly and accommodating. The best Public Storage in Austin! Marjorie is so kind, thank you!
November 6, 2018
Google Public Storage Daniel Acosta
Marjorie deserves five stars for her service.
October 30, 2018
Google Public Storage Dwatsn94
Marjorie is the best. Surprisingly, made the task of waking up to sign on your storage shed a funny experience. Keep making people laugh :)
October 17, 2018
Google Public Storage Cecilia Liu
October 13, 2018
Google Public Storage Kristofer Guerra (KristofWar)
October 6, 2018
Google Public Storage Jacqueline Pace
September 20, 2018
Google Public Storage Kourtni Hollett
Miss Marjorie was so kind and amazingly fun to talk to!! She was incredibly helpful and the facilities were well kept and clean. I’m looking forward to my storage experience here and continuing to work with Marjorie!
September 17, 2018
Google Public Storage Jordan Hollingsworth
Marjorie was extremely helpful and provided great customer service. I really enjoyed my experience and would store my belongings here again in the future.
September 12, 2018
Google Public Storage kevin milburn
Great experience. Very clean and safe. The manager was awesome. Thanks Marjorie!
September 6, 2018
Google Public Storage Rizkar
I got great help from Mis, Maijarie, a great costomer service, friendly and professionally!!!and public Storage was a very clean space!!!
September 6, 2018
Google Public Storage David Seriff
Just finished getting my storage unit. Marjorie was amazing. She was charming, knowledgeable and professional. She made the process fun and easy.
September 5, 2018
Google Public Storage Courtney Murphy
Love this location, very clean and convenient. And the Manager Marjorie is the BEST. She has a great attitude and is super helpful and a joy to deal with. We're so glad that we rented with her, she is AWESOME!!!!!
September 3, 2018
Google Public Storage Gary Goldstein
August 31, 2018
Google Public Storage Randall Hatley
Marjorie was very kind and helpful letting me know to get what I need and that I can return any unopened items within 30 days...with a receipt! Thank you Marjorie as I did have to return some items and you were very gracious!
August 28, 2018
Google Public Storage Vickee Byrum
I have a great experience every time I visit this Public Storage - whether it be for boxes or to visit my storage unit. Thanks Marjorie for your amazing service!
August 24, 2018
Google Public Storage Alison Blair
This is a convenient location that can be accessed from both 5th and 6th Streets. Great unit size options and clean property. And the big bonus is the Property Manager Marjorie. She is helpful and nice, sometimes hard to find elsewhere these days. Go see her today for all your storage needs!
August 20, 2018
Google Public Storage Anna Hemer
Marjorie is an all-star! She knows her stuff!
August 15, 2018
Google Public Storage Chrysta Naron
I bought a bunch of boxes and then, like a total dummy, left them in the parking lot when I got distracted. The next day I called and Marjorie had seen the boxes after I left, and kept them bundled and safe for me in hopes I would come back. She then made sure I actually got them in the car this time. :) It was so nice.
August 14, 2018
Google Public Storage Kimberly York
Miss Marjorie at this PS location is amazingly helpful and will take the stress out of your move in and move out process. We are out of state parents and our UT daughter does not have a car. She ubered to this location and Miss Marjorie walked her through the whole process. After, our daughter could not get a signal on her cell for about 20 minutes and Miss Marjorie had her sit in the air conditioned office and hang out with her until she could get a ride. Great service and great attitude!
August 6, 2018
Google Public Storage MangoMango Austin
It’s nice location. The office lady named Marjorie is so nice and professional. She assisted me to pick a right size storage in a timely manner. Definitely go back for this location again.
July 27, 2018
Google Public Storage Alexander Hsu
Marjorie, the manager, was great to work with. She was friendly and extremely hilarious, while also being incredibly helpful and straightforward. She helped me to find a nice unit that fit my needs, and the facility is one of the better ones that I've used.
July 26, 2018
Google Public Storage Graham Marinelli
Mary is fantastic and always extremely helpful, as is Majorie!
July 12, 2018
Google Public Storage Kaylee Henry
Marjorie is such a pleasure and VERY professional! I recommend using this facility. It is very clean and organized!
July 7, 2018
Google Public Storage Marco Galvan
Marjarie was a great help. She was kind and answered all questions!
July 5, 2018
Google Public Storage Oscar Gonzalez
Very friendly staff like Marjorie made signing up and moving out quick and simple. Perfect spot downtown with climate controlled units that make moving items a little easier in this crazy summer heat.
July 5, 2018
Google Public Storage Mandy Montoro
Marjorie was super helpful and friendly when I stopped in to pick up an order for Favor. I'll def be back when I need boxes for myself!! Thanks for the help!
July 5, 2018
Google Public Storage Michael Arnold
Great location on W 6th St, nice temperature controlled facility, and Majorie is very personable and friendly.
July 2, 2018
Google Public Storage Kayla Rowan
Great service. Ms. Marjorie was great :)
June 25, 2018
Google Public Storage SeamlessStylist (Meme)
I set up my storage with the nicest and most professional staff you have at this location, Ms. Marjorie. She offered me tips and tricks on a lot of services and products that I did not know about. She stayed late to assist me even though she did not have to. I was new to the city and she even suggested places for me to visit. I complained about the heat on the 5th floor to another gentleman but he told me "that's just is how it is". When I spoke with Ms. Marjorie she had it fixed. My unit was clean and ready for me to move in. I also received a call from Ms. Marjorie confirming my move out information for my unit. She was prompt at helping me the ENTIRE way. As a Human Resources Manager I know about client retention and with staff like her you will always be in full occupancy. Please use her as your mold for who to keep onboard at your facility.
June 20, 2018
Google Public Storage Andies Shepherd
Dealt with Kim and spoke briefly to Mr Morrison what a great team. Public Storage has hit a home run with these two. Very impressed.
June 13, 2018
Google Public Storage deb s
Marjorie provides excellent customer service! Walked us through all the finer points of the contract. Definitely appreciated all the time she took with us.
June 11, 2018
Google Public Storage Pam Arthur
Excellent storage facility. We have used it several different times over the past decade. Also, Marjorie, the manager, is an added bonus. She is very competent and hilarious!! A pleasure doing business with this location. Second review: Marjorie, manager of 07007, went above and beyond the call of duty---giving up some of her lunch time to help me out with moving needs. She makes doing business with Store 07007 very satisfactory and pleasurable.
June 9, 2018
Google Public Storage Julia Vie
Miss Marjorie was very nice and helpful. Made it easy for us
June 1, 2018
Google Public Storage AEPhi Recruitment
Marjorie is so amazing and helpful!
May 31, 2018
Google Public Storage Kevin Emmons
May 31, 2018
Google Public Storage Shawn Walker
Marjorie did a fantastic job helping me find the right sized unit! I highly reccomend using Marjorie for your storage needs.
May 31, 2018
Google Public Storage Angela Hovis
Marjorie is fantastic. She does a great job of getting you set up and keeping everything organized and clean.
May 15, 2018
Google Public Storage Bailey Medlin
Loved Ms Majorie! She helped us out a lot. She was able to get us the last unit.
May 14, 2018
Google Public Storage Roy DiLeo
Marjorie was so helpful and very nice. Highly recommend this place to any and everyone.
May 12, 2018
Google Public Storage Andrew Friedeberg
Ms. Marjorie really helped me out!
May 11, 2018
Google Public Storage Tessa York
Very helpful!! Miss Marjorie is very sweet and gives amazing customer service. Had a great experience. Thanks!
May 10, 2018
Google Public Storage Greg Dugger
Absolutely love Ms. Marjorie! She's the new manager and an absolutely delightful soul. After hearing her voicemail concerning my reservation, I told my roommate that I'll most likely rent a unit at this location because I found Marjorie to be so amazing... sometimes you can just tell by a person's voice. I was correct. The facility and location is great, but Marjorie's positive and energetic attitude definitely made the difference with my final decision to rent a unit.
May 10, 2018
Google Public Storage Marcos Jaramillo
Ms. Marjorie was the most helpful and wonderful person. Very glad we came here.
May 7, 2018
Google Public Storage Olivia Zelon
Ms. Marjorie was super helpful getting me into my unit. Recommend!!
May 7, 2018
Google Public Storage Elric Anthony
Marjorie rules!
April 30, 2018
Google Public Storage justin davis
Public storage is a great place to store your belongings in Nicole and Marguerite really help me out with what I need it love the location thanks for doing an awful job
April 20, 2018
Google Public Storage Carla Kenyon
Nicole was extremely knowledgeable and helpful. Highly recommend!
April 17, 2018
Google Public Storage Sandra Ortiz
April 1, 2018
Google Public Storage Mario Marshall
Just wanted to compliment the excellent service I received from your employee Nicole. My aunt was recently moved into a nursing home and we needed a storage to place some of her belongings. Nicole was very helpful in choosing the right amount of space for all that she has. So once again thanks Nicole for the great help!!
March 21, 2018
Google Public Storage Ricardo Wood
I've been renting a unit at this location for many years. I recently had an issue with my rent payment and went in to discuss it. I spoke with Nicole in the front office. She was quite sympathetic fabulously helpful in helping me clear up my situation. She even went above and beyond what was initially needed. I am extremely grateful for the awesome customer service that she provided. Thanks again!
March 15, 2018
Google Public Storage Kayla Conklin
Nicole is great!!! She is so helpful and accommodating. Always has a smile on her face and happy to help.
March 12, 2018
Google Public Storage Ιερώνυμος Κόρακας (Ron)
It's a storage place. It's a place, and you store things in it. Goody good.
March 4, 2018
Google Public Storage Gabriele Brown
Nicole was awsome in helping me selecting the right size Storage unit, she explained everything in detail and made my move easy!
March 1, 2018
Google Public Storage JJ Winger
Nicole and Falisha are great! So friendly and helpful!
February 27, 2018
Google Public Storage Robin Arnott
I've been working with this space for a couple of years. They've always been easy to work with and flexible, and the units are accessible and safe. Steven at the desk helped me with a tricky situation today that I wasn't in town to deal with myself, and I'm grateful for that kind of flexibility in service. Not what I usually would expect from a chain storage place.
February 27, 2018
Google Public Storage Kelly Karsnia
Stephen is super helpful, friendly, and personable. He is a ray of sunshine on an otherwise gloomy day.
February 27, 2018
Google Public Storage Luke Z
Knowledgeable staff, quick move in.
January 20, 2018
Google Public Storage G Rodriguez
The staff here is Amazing! We've been customers for years for our business storage and I have no complaints. If there's anything you ever need they are friendly and work hard to help. A special thank you to both Nicole and Stephen. They are polite and professional and keep the place looking clean. It's really nice to walk in somewhere and have people remember your name. They have always been helpful and informative. I will always recommend this to other businesses or even for personal storage needs.
January 19, 2018
Google Public Storage Jackelyn Rosenbaum
Staff was great! Nicole & Emilio were very helpful & so nice! It's a good location, zero traffic issues(always a plus when dealing with anything downtown) and it's clean! Easy access, no issues with carts(which were clean as well). Would definitely recommend this location!
January 18, 2018
Google Public Storage Brian Martucci
I rented a 10' x 15' storage unit about 10 months ago for $298/month. That was a bit more than a lot of other area storage units, but the location was convenient so I went for it. I just noticed that my monthly rent was increased to $357, this is a 19.8% increase! And they did it with no notice. I just happened to catch it on my monthly invoice that the cost has gone up. The person who runs the storage facility said she would contact somebody and get back to me in 2 days. After a week of nobody getting back to me, I called her back. She said that she checked with the district manager who said that I am not eligible for a change in rate. But then she said she has another 10' x 15' available at $213/month, and I'd have to move to get the lower rate. Say what now? Not only do you have the exact same unit for far less than I originally rented my current unit for, it's drastically less than what you just stuck me up for in my recent increase! Do you guys see what I'm talking about? This is a stick-up job! They put a gun in my face and raised my cost 20% knowing that I'm not going to go in and do all of the labor that it would take me to move the unit just to get the lower rate. They have me over a barrel, and they know it. They are *&#$(@)@!#ing me just because they can! Then I called the corporate office and I talked to a zombie who read off of a script, and simply said that rents for storage units fluctuate, and that it is a month-to-month contract, and they don't hold me to anything. Of course you don't, you know I can't go move my stuff! I'm not gonna break my back and move a 10' x 15' unit into another one to save the money. It's not worth it. I was very polite with her but told her that I was going to light her company up all over the Internet. She did not seem to care. So here I go, in an attempt to save you the hassle. I know that costs can fluctuate, and I know that month-to-month means things can change, but a sudden 20% increase with no notice, when they have the exact same unit for far less than they are sticking me up for, is an outrage by any definition. If you want to get taken advantage of and have your costs jacked up unexpectedly, please use Public Storage. Otherwise, go somewhere else where they'll hopefully be more fair.
January 10, 2018
Google Public Storage Ernesto Aguilar
Nicole and Emilio 5 star service they had super helpmful service and the store was in great shape everything I needed was there .boxes and bubble wrap.Emilio e:an offered me water.
January 5, 2018
Google Public Storage Lance Bennett
We have been renting units at public storage for years now to store our smallwares. Nicole is always exceptionally helpful in assisting me. I am in the hospitality industry and it blows me away the hospitality she shares with me at all times. Thanks for your patience and kindness Nicole, a genuine asset and what a gem!!! THANK YOU!!! WHODAT!!!
December 11, 2017
Google Public Storage Baby Jo
Absolutely love the location and the friendly staff. The store was was clean and organized made my trip very easy going. Thanks Nicole and staff.
December 1, 2017
Google Public Storage Peter Shock
Nicole and Emilio were pleasant to work with and helped me navigate the storage unit. Thanks Public Storage!!
November 18, 2017
Google Public Storage Ed Lent
November 17, 2017
Google Public Storage Jason Williams
Emilio And Nicole have great customer service they help me find everything I needed for my unit and for packing up my house would definitely recommend this place to friends and family PS the store is very clean and looks amazing great job guys
November 17, 2017
Google Public Storage Maggie Filla
I was very pleased with my visit to Public Storage. Nicole helped me out. She took the time to take me upstairs and show me the units. I had to unload a lot and she was kind enough to let me borrow a personal fan. My cell phone died and she also let me charge my phone while I was unloading. She went above and beyond the Call of Duty.
November 5, 2017
Google Public Storage Jose Altube
October 16, 2017
Google Public Storage Eric Wilder
Nicole is amazing. She helped me find a cheaper unit at A DIFFERENT LOCATION because it works better for me. She actually cares about what's in the clients best interest, not just making a sale
October 3, 2017
Google Public Storage angel coe
I had the best experience with Public Storage! I needed storage at the last minute after a horrific 2 days of moving. I originally got a unit way too small...5 minutes before they closed. Nicole stayed late, called around to find another unit, and was so helpful and kind at a very critical time for me. When I got to the second storage location (on 5th street) Kim was so helpful, so kind, so accommodating, I can't thank either of them enough. WONDERFUL WONDERFUL WONDERFUL!!
October 2, 2017
Google Public Storage Nan Alexander
Nicole is amazing!!!!! Go see her for your storage needs!!!!!!!
September 27, 2017
Google Public Storage Adelle Rodriguez
Update: The manager personally called me and remedied the situation. I understand that customer service can be tricky, but I appreciate that they went out of their way to come to a reasonable solution. ----------------------------------------------------------------------------------------------------------------------I've been working with this particular public storage facility for over a year. If not for the excellent location, I would never recommend this place to anyone. The onsite staff, Nicole, is the one of rudest, most unprofessional people I've ever encountered. We made a change in our company storage unit and all of a sudden our rent went up $200+/ month. Not only were we not warned there would be a price change, we were not asked for ID before making the change - we could have changed anyone's account. When we asked how that much of a massive change could be possible, we were greeted with vacant stares and dismissive shrugs. I will be looking to move my business's items out of that storage unit as quickly as possible. Seriously disappointed with my continually unpleasant experiences with Public Storage.
September 23, 2017
Google Public Storage Justyn Fitz
Reasonable rates, prime location, and the office staff are very helpful. Nicole and Emilio made the entire process simple and fast.
September 20, 2017
Google Public Storage Tyson Allen
Nicole was super helpful and professional. I hate moving but she made my day that much easier by making my storage experience pleasant.
August 31, 2017
Google Public Storage Allie Wagner
Nicole was so helpful! We had to get a storage unit for family displaced by hurricane Harvey, and she was so helpful and kind. Highly recommend.
August 30, 2017
Google Public Storage Dennis
Nicole and Adriane were awesome. They saved me money and really help get me out of a bind. Great customer service
August 23, 2017
Google Public Storage Christie Moore
Nicole and Emilio were extremely helpful and accommodating when we were in the process of moving in our items. Excellent customer service. Thank you for the use of the cart!
August 19, 2017
Google Public Storage Emma
Kim was absolutely amazing!!!!
August 15, 2017
Google Public Storage Alec Rubenstein
Nicole and Emill gave me great customer service. Saved me $250 on a locksmith trying to rip me off. Very nice people.
August 3, 2017
Google Public Storage Patricia Goodman
Nicole and Emilio were very helpful!
July 30, 2017
Google Public Storage Aubrey A Mushinski
July 25, 2017
Google Public Storage GlitchDigger Security
Absolutely fantastic customer service from Nicole. She is truly a sweet and awesome person. Gave me some good advice.
July 22, 2017
Google Public Storage June Chee
Nicole and Emilio were super accommodating and calmly answered all of our questions, even when we were anxious and frantic with the moving process.
July 21, 2017
Google Public Storage Nina Yang
July 13, 2017
Google Public Storage Joab Navarro
Excellent customer service from both Nicole and Bee. The girls r very friendly and helpful. Definitely would recommend this facility
July 5, 2017
Google Public Storage kevin w. weiser
Nicole is awesome and is a perfect example of what customer service should be: friendly, courteous, knowledgeable, efficient.
July 4, 2017
Google Public Storage shreya singh
Nicole helped me out pick a lovely "5x10" unit and spent the extra time to ensure we were comfortable with our spacial unit and had a great personality all together. Highly recommend her if you ever need a helping hand with moving in at the Public Storage
June 16, 2017
Google Public Storage just noluv
Everytime i come into the store i get the best customer service. Nicole is wonderful and is always very helpful. Great job
June 14, 2017
Google Public Storage Leslie Moritz
I had a wonderful experience , Nicole went way beyond the call of duty to help me! She was a God send... helped us get everything squared away for our storage needs! We will be Public Storage customers for life!!!
June 14, 2017
Google Public Storage YESSENIA VASQUEZ
Definitely would use this location to store my stuff when I get ready to move in the next few months. The store was very clean and the customer service was amazing. Nicole was awesome
June 8, 2017
Google Public Storage Kayla Conklin
Nicole is always so helpful and kind. She is always in a good mood and has excellent customer service. Top notch!
May 28, 2017
Google Public Storage Samuel Saxton
Today I went into the public storage store off of 6th street and had a wonderful exerience with Nicole and Emilio who's help made our moving situation much easier!
May 26, 2017
Google Public Storage Mariska Nicholson
Nicole could not have been more helpful!!! Great experience!!!
May 26, 2017
Google Public Storage Sr Snider
Nicole did an outstanding job helping us!! We got everything we needed super easy!
May 11, 2017
Google Public Storage Jennifer Harbour
Nicole and Emilio rocked! Had great customer service and helped me pick out the right boxes and were super friendly!
May 5, 2017
Google Public Storage Jacob C
They are all jerks
April 25, 2017
Google Public Storage brandy alston
Nicole was a huge help today. She made sure I was able to get my payment made and not lose what little belongings I have to my name. Great customer service!! Glad I chose this location!!
April 14, 2017
Google Public Storage Claudia Hdz
Nicole was the best! I hastily moved out and had a few more boxes to clean out but when I returned I learned that Nicole helped me clean my unit out and went above and beyond her call of duty. So grateful!
April 13, 2017
Google Public Storage Taylor Elizabeth Allen
Nicole was great!! She helped my boyfriend and I move in to our unit, and suggested a first floor unit upgrade which was perfect for our furniture. Thanks Nicole, you made it fun!
April 7, 2017
Google Public Storage Nasstashia Ming
Nicole and jason were a big help
March 25, 2017
Google Public Storage ARonMaXX Lemisch
Kim (property number 25926) was very professional, knowledgeable and accommodating. Great customer service for an easy move in and transaction. Note: The Public Storage 'review process' is extremely inconvenient and difficult, especially if not located in Austin. If I wasn't so happy with Kim, my patience would have escaped me and I would have given up on the reviewing.
March 15, 2017
Google Public Storage Paul-Anthony M.
Because it's DOPE dafuqq?? It's great though seriously. Yasss, thank you Nicole! The best!!!!
February 8, 2017
Google Public Storage Kevin Atwood
Kim and Nicole were very helpful and friendly. Awesome customer service
January 26, 2017
Google Public Storage Natalie Keck
Nicole has been absolutely amazing in helping me get into my storage unit and coordinate deliveries into my unit when I cannot be there. Her customer service is TOP NOTCH, I highly recommend her and this location.
January 25, 2017
Google Public Storage James Jones
Kareem and Nicole are great
January 20, 2017
Google Public Storage Maggy Chang
Thanks Nicole for all your help and excellent service with our move!!
January 16, 2017
Google Public Storage Clay Primrose
Kareem gives excellent and friendly service but also keeps security level high.
January 6, 2017
Google Public Storage Raeshaun Griffin
Nicole is very friendly and has great customer service.
December 30, 2016
Google Public Storage Jason Willingham
Absolutely amazing service! Nicole and Kareem went above and beyond!
December 30, 2016
Google Public Storage Mohammed Ali
Nicole and Kareem were super helpful and went above and beyond to help us out.
December 29, 2016
Google Public Storage Miranda DeLeon
Nicole is such a great help, she's always friendly & assists with anything i need!!
December 15, 2016
Google Public Storage Angie M
Moving in today, and had a great experience checking in and getting set up with Nicole. It's tough running a one-person office, and she was efficient, friendly, and helpful. I couldn't have had a better experience. The unit was available, clean, exactly as described.
December 8, 2016
Google Public Storage Jennamarie Saab
I always dread going to deal with tedious errands-including dealing with my storage unit. Nicole was absolutely fantastic at this location. She was very accommodating, professional, and courteous. Totally recommend this one!
November 30, 2016
Google Public Storage Nelson Ticas
The dude's a cunt.
November 19, 2016
Google Public Storage Frisk Fox
Gus was right. First and only time I rented a unit. I was forced to write a review. Terrible ethics. Never coming back again!
October 12, 2016
Google Public Storage Amy Steigerwald
Waited over half an hour. Never reopened.
September 22, 2016
Google Public Storage Ashley Murillo
Today I went into the store to rent out a unit and Krystal was very helpful, friendly, and respectful. She has great costumer service skills and always has a smile on her face as she greats costumers.
August 17, 2016
Google Public Storage Tia Lozano
Jose was a cool dude
July 16, 2016
Google Public Storage iMobile Toyz
Don't tell you that you need a lock to sign then force you to buy their locks for $20. Push you to buy insurance you don't want.
July 16, 2016
Google Public Storage Melissa Airoldi
Great. Jose does a great job
June 26, 2016
Google Public Storage jaleel romeo
I came into the office and Jose and Nicole were very helpful with all the different merchandise I bought this weekend for my big move. Good customer service
May 28, 2016
Google Public Storage Tasha Hudson
Very friendly service from Karen. Very patient and personable person. Thank you!
May 12, 2016
Google Public Storage DeAnna Burns
Jose was especially helpful with our move. He always carried my boxes out (over a dozen trips for more boxes) and he did some pretty amazing tricks to pack even the biggest boxes into my Smartcar.
May 8, 2016
Google Public Storage Phillip Church
Excellent, efficient,clean, professional. Jose called me instantly after I was online and efficiently got me signed up and ready to move in.
April 14, 2016
Google Public Storage Clayton Wilson
March 23, 2016
Google Public Storage Rose Hamlet
The service and staff here are professional, quick and happy. José especially was very helpful. Let these folks take care of your storage needs!
February 26, 2016
Google Public Storage Jalen
Jose had a nice smile and showed me to the storage space. It was clean and secure. He then explained the contract to me and let me know that even tho it said that I would be charged after the first of the month, that I wouldn't be, because I have a grace period and not to worry. He was prepared with a lock for me incase I didn't have one, but lucky for me I had recently purchased a harden stainless steel lock and didn't need it. While finishing the transaction he even offered me lots more stuff to put in my storage space, I guess. I bought a file box. Thanks Jose On my way out Shone was extremely helpful and is one of the nicest customer service professionals I have ever done business with!
February 16, 2016
Google Public Storage Bruce Scaff
We had reserved a self storage unit online at this location and made an appointment for this morning to finish paperwork and move stuff into the unit. Jose was at the office prepared to help us. He showed us the unit which was very clean with easy access, We went back to the office and completed the paperwork, and we were able to make 4 trips to get the unit filled before 3:30p.m. We would happily recommend this business to anyone looking for a clean, centrally located storage facility.
February 11, 2016
Google Public Storage Melissa Merritt
Jose was great! Very helpful & super friendly. The space is clean & does not smell. Very conveniently located.
February 5, 2016
Google Public Storage corey cantrell
Some guy named Josh is standing right behind me as I write this review. He's giving me a really weird look. I'm never coming back.
January 2, 2016
Google Public Storage David Wheelock
Easy to sign up on line for a storage unit. Used the "express sign in" that speeded up the process. Josh, the local manager was efficient and friendly, but not real helpful. Talked/texted to him twice on the phone to set up the check-in. No mention by Josh of lock requirements or insurance. That info may be on the website - or Josh could easily have called my attention to it prior to check in. Bottom line is - Public Storage forces you to buy a $10 lock for $20. I had the lock that meets their spec at home, but Josh required me to buy a lock before leaving the premises. Also, my homeowner's insurance (State Farm) covers off-site storage, but again, Public Storage forces new accounts to pay a high rate for insurance before you leave the premises. DO YOUR RESEARCH ON INSURANCE COVERAGE AND THE RIGHT LOCK BEFORE YOU CHECK IN. It will save you some dollars and prevent Josh from having another "gotcha". Facility is clean and has easy access off W 5th and W 6th streets.
December 11, 2015
Google Public Storage Rick Leeper
Signed up with Vanessa. She made the process easy and effortless. Helpfulness was off of the charts and she was able to answer every silly and (I'm sure) unnecessary question I had with ease and grace. Access to the storage space was easy and everything was clean and well-lit.
November 20, 2015
Google Public Storage Monica Nava
Trena is always there with a smile and a greeting. She makes the day better with her sincerity. Office is clean and bright, but the garage door is a little hard to open.
November 15, 2015
Google Public Storage Bryan Shier
November 2, 2015
Google Public Storage John Mayfield
The folks that work at this Public Storage location are fantastic!!!! When I walk in Trena knows my name. She is wonderfully friendly which makes paying my bill or rent a pleasant task - the rates may be high, but Trena is a fantastic employee - very helpful. GO SEE TRENA......!!!! She will make you smile.
October 20, 2015
Google Public Storage GreenSpaceShip
Please, don't go here. They forced me.....I got the hell out with all my stuff. It's not safe.
September 2, 2015
Google Public Storage Juliana Vidal
Trena was grate and she helped me with everything. Thanks you Trena!!
August 29, 2015
Google Public Storage Christin Rowan-Adams
I recently rented a storage space from public storage to store some restaurant equipment that I purchased. Trena was extremely helpful and even helped me push a giant piece of equipment down the public storage hallway! Great experience!!
July 30, 2015
Google Public Storage Harrison Porter
July 29, 2015
Google Public Storage Steven Castro
I stopped in to ask about some information about their facility and Shone was the person who helped me. He was very nice and courteous. Sadly they didn't have any availability for the size I wanted so I ended up going to another Public Storage in north Austin. Shone did his best at trying to help in finding the right size unit and price for me.
July 25, 2015
Google Public Storage Flora Decandia
Very clean units and office. Smells very good as well. Trena was the best and helped me out very well! I would definitely recommend Public Storage!
July 25, 2015
Google Public Storage Victoria Decandia
Customer service was amazing!! Trena was the best I suggest you ask for her!
July 23, 2015
Google Public Storage mike beisman
I think Trena is great! She is always happy and helpful and reflects well on Public Storage.
July 20, 2015
Google Public Storage Tim Hastedt
Trena has been outstanding to work with for several years now that we've had our storage unit at this location. Whether it's follow-up on shipment arrivals, billing inquiries, adding new members to our account, etc, she's on top of her game and makes our job that much easier. Look no further for your storage needs, Trena has you covered.
July 9, 2015
Google Public Storage OG_ Cheeze_Pizza
Great stuff trena is the best!
July 8, 2015
Google Public Storage Caleb Hans
Never have I had such a pleasant exchange with a storage space manager or facility. I immediately felt at ease, and everything was explained to me clearly and effectively. The facility is very clean and tidy, there are energy efficient lights with motion sensors, cameras, and multiple levels of security. It isn't the least expensive option for storage in Austin, but it is climate controlled and for reasons stated above I'm very happy with making the choice to rent storage space there. I plan to continue using this location as long as I need storage.
July 3, 2015
Google Public Storage Dasha Wilkins
Trena is a star in customer service. She is always available when I make my payment at her store. She knows me by name and that's very impressive to me. She's a keeper public storage
July 1, 2015
Google Public Storage Deborah Davidsson
Trina the site manager has been helping our company with our units for over 10 years. The property is kept clean and organized. They have gone over and beyond the norm to help us with any requests or needs. I highly recommend this location and appreciate all hard work from Trina and her staff.
June 23, 2015
Google Public Storage Margaret Payne
Trena did an excellent job with meeting my needs. She was efficient and very personable. She answered my questions and took us to see a unit which was the perfect size! I would recommend this location to anyone who is looking to find storage in Austin!
May 20, 2015
Google Public Storage Isabelle Cooksey
We've had this storage unit for years now and they treat us great and are very accommodating!
April 16, 2015
Google Public Storage Elio Arcos
I am being forced to do this and there is also a homeless guy living there
March 19, 2015
Google Public Storage Soviet Phoenix
One of the worst services ever... made my move very difficult
March 19, 2015
Google Public Storage Cindy Abbott
Trena is fantastic, and really a joy to work with. Y'all shouldn't listen to the haters because this place is cheap, great location, and fit our needs perfectly. Plus, Trena remembered me every time I'd go in there, sometimes months apart. Such a great experience.
February 19, 2015
Google Public Storage Sam Reza
Kareena was a joy to speak with! She made my experience pleasant and I would definitely recommend this facility to anyone in need of storage. Conveniently located on W 6th, open 6am-9pm and the friendliness and helpfulness can't be beat! STORE YOUR STUFF HERE--you know you want to :)
February 18, 2015
Google Public Storage Trisha Luebcke
They went above and beyond to help me and the office/storage facility seem well run.
January 25, 2015
Google Public Storage James H
I'm just in disbelief of the bad reviews on 6th St storage,as I rented there 7 months ago,for about 6 months ago,and Trenas sincerity and goodness LITERALLY helped me thru a dark period in my life.Yeah,who'd think that a mini storage unit staff could actually make one see mankind in a more positive light?!But Trena,and her staff did. Thanks. I'll always remember your sincerity and kindness miss Trena. - James Hedrick (Seattle Wa.)
January 4, 2015
Google Public Storage Connor Snow
u wot m8
January 3, 2015
Google Public Storage Jillian Chen
Uncomfortable customer service.
December 20, 2014
Google Public Storage Korrie Dodge
Great customer service!
December 19, 2014
Google Public Storage Paul Owens-Troupe
Trena is just the best. she is airways the with a smile and a solution available to me each and every time!
December 18, 2014
Google Public Storage S Y
Everything is wonderful about this place! The storage units, building, and "office" are so clean and organized. The staff is so friendly. And Trena is so pleasant to be around. She makes you feel like you are her family or one of her close friends. You feel a sense of community here. The prices are very reasonable and there seems to be a unit to fit everyone's needs and budget.
December 1, 2014
Google Public Storage Laura Collins
Trena and Kereema are WONDERFUL!!!! They both help me at all the time with my storage needs. Good job girls!
November 18, 2014
Google Public Storage Mary Janowiak
I'm from out of town, but stopped in here to buy a couple of boxes for an upcoming move. I found exactly what I needed. Trena and Kareema were very pleasant and helpful. I would shop here again.
November 17, 2014
Google Public Storage Rocky Kelley
Trena and Kareema truly make their customers feel welcome. The facility is clean and easily accessed from 6th Street. Although I had to close our account, the few times that I needed something from Trena, she was responsive, personable, and really made me feel like my business matters. That is the type of employee you want representing the face of your company. Kudos!
November 14, 2014
Google Public Storage Kevin Rutkowski
Public Storage bought the storage company that I was using out of state. I had to sign a new lease, but the process wasn't entirely clear for how to do that out of state. Trena was helpful, worked with the out-of-state location to figure out the process, and got everything done. She was friendly and professional.
October 17, 2014
Google Public Storage jarod gerber
October 1, 2014
Google Public Storage spartan387
DO NOT GO HERE!! Possibly the worst customer service I've ever encountered in my life! These people are so rude, passive aggressive, unorganized, and to top it off their attitude is just terrible!
September 18, 2014
Google Public Storage spoiltthoma5
joel forces me
September 13, 2014
Google Public Storage Ken Vasquez
August 20, 2014
Google Public Storage uGxJuggernaut
August 16, 2014
Google Public Storage Khaled Lakes
July 25, 2014
Google Public Storage Burgie
July 24, 2014
Google Public Storage acwag
Reviewing storage is pretty simple. Unlike many services, you know what you want before signing up and the deliverables are easy to score. So, I have been a long term customer at this location and I'll say this is what I found: - Very clean and secure facility - Excellent accessibility for extended hours 7 days a week -Straightforward billing that was accurate - Very personable long time manager Trena is very available and eager to help with your needs.
July 23, 2014
Google Public Storage marguerite mccormick
I needed boxes and other moving supplies quickly. Trena was knowledgeable, professional and assisted me in taking all the supplies to the car. She was so friendly and helpful. Thank you for having terrific employees like Trena. The storage facility was clean and the presentation of boxes and supplies made it easy to figure out what was needed.
July 5, 2014
Google Public Storage Terrell T
Terrible service
July 1, 2014
Google Public Storage Tyler Nixon
Ya....Nope never again....
June 25, 2014
Google Public Storage kameron freeman
June 20, 2014
Google Public Storage Quinn Knobbe
If you want a 5-Star review, give 5-Star service. Don't refuse to help me unless I give a positive review with the employee's name just so that you can look good to corporate right there on the spot with my cell phone. I mean, you guys DO realize that we can edit the reviews that were made under duress once we get home, right? ...right?
June 20, 2014
Google Public Storage Blargenth na
Don't use people
June 10, 2014
Google Public Storage Reginald Alejandro
Forces people to write 5 star reviews.
June 9, 2014
Google Public Storage Bruce Wullis
adequate
June 6, 2014
Google Public Storage john penters
forced/10 would rate again
June 6, 2014
Google Public Storage Tohid Moradi
forcing your clientele to write a review in front of you?? yea..... no.
June 5, 2014
Google Public Storage Dylan Marston
Making people review the place in front of you... Desperate much.
June 5, 2014
Google Public Storage jason miller
After my last one star review I came home to find my dogs neck slit. don't store your stuff with these people, they force you to write five star reviews and if you don't use your info to track you down and threaten you. Don't believe their lies
June 5, 2014
Google Public Storage Hellstr1ke
Forcing good reviews while watching people write them on Google? Yea screw this place.
June 5, 2014
Google Public Storage Nick Hughes
June 5, 2014
Google Public Storage corey windespecht
June 5, 2014
Google Public Storage Nat the Bug
Forcing people to write 5 star reviews is low. I do not recommend this place at all.
June 5, 2014
Google Public Storage Łukasz Przerada
Good service :)
June 5, 2014
Google Public Storage Pants Cada
stop forcing people to give you five stars in front of them.
June 5, 2014
Google Public Storage Masaki T.
June 5, 2014
Google Public Storage Angel Heaven
June 4, 2014
Google Public Storage Jared Williams
June 4, 2014
Google Public Storage Epocseer
Forcing to rate them 5 stars is not cool :3
June 4, 2014
Google Public Storage conker184
June 4, 2014
Google Public Storage Luke Smith
June 4, 2014
Google Public Storage Jose Martinez
Very dissatisfied
June 4, 2014
Google Public Storage Wicked good
June 4, 2014
Google Public Storage The Shadowmark
100/10~ IGN "over all not bad
June 4, 2014
Google Public Storage Jordan Johnson
June 4, 2014
Google Public Storage Ben Stenftenagel
Forcing people to write reviews is WRONG. Screw Joe.
June 4, 2014
Google Public Storage slpmjb0921
Quit forcing 5 star reviews on people.
June 4, 2014
Google Public Storage Mar menar
June 4, 2014
Google Public Storage Karen Cruz
June 4, 2014
Google Public Storage Nathan Lu
June 4, 2014
Google Public Storage Jeffrey Morgan
Forced review...
June 4, 2014
Google Public Storage peanutputterjelly
The worst
June 4, 2014
Google Public Storage Bob The Badger
I was forced to write this review.
June 4, 2014
Google Public Storage Bubble Gumm
They forced me to write a review... Really??? Well here's your real review.
June 4, 2014
Google Public Storage Murray McKinney
You shouldn't pressure people to write reviews.
June 4, 2014
Google Public Storage disneylandx123
They make you write reviews over here.
June 4, 2014
Google Public Storage Austin
Do make people right a review!!!!
June 4, 2014
Google Public Storage Mr F
I'll never go here again, after I conducted my business here and was about to leave, they held me back and asked me to write a review. So here's their review. It was shitty.
June 4, 2014
Google Public Storage Redzombie
June 4, 2014
Google Public Storage Sleepy
May 30, 2014
Google Public Storage Dustin McCartney
Trena and the staff are very nice and helpful. The facility is always clean and well maintained. I highly recommend this location, I couldn't have asked for a better experience.
May 29, 2014
Google Public Storage Johnny Kay
May 26, 2014
Google Public Storage Sah Kilic
They ask you to do a survey and then they tell you to go on google reviews and review them for 5 stars. They basically force you, terrible forceful ways of trying to promote their business.
May 26, 2014
Google Public Storage 123212go
May 25, 2014
Google Public Storage Daniel Snipe
Treat people with respect and don't force them to lie for you!
May 25, 2014
Google Public Storage Christopher Padilla
May 22, 2014
Google Public Storage Stormfather
This place basically forces you to give a good review and they sit there and watch you to make sure you do it. Do not come here!
May 22, 2014
Google Public Storage Max Steadman
May 22, 2014
Google Public Storage Rebel Tvshka
Forcing people to do reviews in front of you isn't cool people~
May 21, 2014
Google Public Storage DarkLordRoto
May 21, 2014
Google Public Storage Leslie Bearstail
Made me write a fake review and asked me to call out people by name so they would look good to corporate, terrible place.
May 21, 2014
Google Public Storage Mason Keall
Losers force reviews...
May 21, 2014
Google Public Storage Aquarius Fella
Bad company
May 21, 2014
Google Public Storage Ryan B
May 14, 2014
Google Public Storage david erixon
May 14, 2014
Google Public Storage Kevin Rowley
May 13, 2014
Google Public Storage Megan Palombo
Good service And Carrie was very helpful!
April 28, 2014
Google Public Storage Halstead Abney
April 25, 2014
Google Public Storage Cavazos Cavazos
Great customer service. Trena the best!
April 11, 2014
Google Public Storage Michael Chow
Trena and Tamara were freaking AWESOME. So helpful, so friendly, so courteous. The whole thing was a piece of cake! Definitely working with this Public Storage for a long time to come.
April 7, 2014
Google Public Storage Frederick DeWorken
This is a great team, super courteous and very up front about costs, etc. They made things very smooth and were always helpful even after we occupied the unit. Susan was a joy to work with and Tanya runs a wonderful team. I'd definitely store my belongings here again. As far as the actual unit goes, very clean. Lights work and all in order just as it should be.
April 1, 2014
Google Public Storage Dominic Schaeffer Lucia
Call and ask for Trena! SUPER HAPPY with PS on W 6th. make sure your insurance covers storage units, otherwise it's a $9 charge for in-house insurance.
March 25, 2014
Google Public Storage Soccer Physical
Trena is great and very helpful! Thank you
March 24, 2014
Google Public Storage Anita Rios
I visited this location last week to pick up a few packing items. It is easy to find and great parking. Trena assisted me. She was very friendly and extremely helpful!
March 20, 2014
Google Public Storage krisse Gutierrez
The staff here is so awesome! They are very helpful and professional. I recommended this public storage to anyone.
March 13, 2014
Google Public Storage Jackie Norena
The service was amazing and the staff was very accommodating. We had such a great unit and the staff took such good care of us. If we had any packages delivered FexEx and UPS would bring the boxes straight to our unit. Thank you so much Public Storage!!!! See you next year! Thanks, Cunning Communications
March 6, 2014
Google Public Storage Chelsea Toler
Trena was amazing! I couldn't find the storage unit and she helped me out.
March 5, 2014
Google Public Storage Lauren Christianson
Trena at Public Storage is amazing - so helpful, informative, and kind! She knew us by name/project and helped us out with everything we needed. Incredible customer service. Thank you, Trena!!!
March 4, 2014
Google Public Storage William Attal
I have used Public Storage since 1997. I have been satisfied with the service throughout the years witb the friendly service I have received. My only concern is that the rental fee has increased over the years that is becoming increasingly difficult to use the facility. Trena, the location manager, is terrific, never failing to address me by name when she see me. I continue to recommend Public Storage to friends and family. WJA
March 2, 2014
Google Public Storage Desiree' Griffin
I really appreciate the help I received while getting my unit. Mr. Cunningham was very professional & courteous.
February 26, 2014
Google Public Storage Willis King
I was a customer there about 7 months ago came by to visit and Trena has always showed respect and great customer service. Awesome young lady. Very professional.
February 17, 2014
Google Public Storage Stacey Rice
Susan is amazing! Go see her . You won't regret it !!
February 13, 2014
Google Public Storage Bruce H
Great location, service but rates were raised fairly quickly Price of being in DT Austin I guess .....
February 13, 2014
Google Public Storage Evan Streusand
Great customer service. Always enjoy dealing with then for our storage needs!
February 4, 2014
Google Public Storage Leigh Ing
Trena, Eric and Susan were all fabulous. They answered all my questions, kept all their commitments they made, were always super nice, and they kept a clean, safe storage facility. I appreciate they way the do their business!
January 18, 2014
Google Public Storage Gary Woodcock
Susan was extremely helpful in accommodating our needs - very patient and thorough! Trena, as always, was a pleasure to work with. Excellent staff!
January 14, 2014
Google Public Storage hope morgan
Trena is a excellent Public Storage employee, she knows her business and consistently delivers superior customer service. She is always willing to go the extra mile to ensure her customers get the most fitting and appropriate services. She sets an excellent example for the rest of the Public Storage team.
December 22, 2013
Google Public Storage Sam Kimery
Reserved on the web, stopped in and completed the paperwork with Eric. Simple and easy, no hidden fees.
October 23, 2013
Google Public Storage Heather Nance
Trena just helped me set up my storage unit for a work gig. She was incredibly friendly and helpful. It was quick and painless. Definitely recommend. :D
October 11, 2013
Google Public Storage Kelsie Lee Davis
Trena was exceptional! I was able to walk in and take care of business. She was professional, knowledgable, helpful and kind.
September 10, 2013
Google Public Storage Doree Monti
I was entirely impressed with Trena , she is what customer service is about! Moving is stressful and I felt secure with her knowledgeable assistance. She remembered me on my return visit. Give this competent woman a salary that matches her excellence!
September 4, 2013
Google Public Storage Jeremy Levine
Trena, the manager, is fantastic. She is extremely helpful and on the ball, and she really makes it easy to rent, maintain, change or terminate a storage space.
August 23, 2013
Google Public Storage Joan Reed
Trena is superb! Knowledgeable, professional, friendly...a pleasure! Public Storage is fortunate to have her.
August 21, 2013
Google Public Storage Jj Innes
WOW!!! Major corporations could learn a lot about customer service from the Property Manager Trena - she has all the key ingredients required to take care of the "public". Trena really heard exactly what I needed in my moving situation. On my second visit to the storage facility she not only remembered me but also the specifics of what I needed. You can tell she loves her job and enjoys helping customers. Trena is truly an asset to Public Storage. Hopefully Public Storage values her because she would be difficult to replace.
March 21, 2012
Google Public Storage Lauren Smith
i already hate this place and i haven't even moved in yet! they advertise a $1 special for the first month of rent, which i should have known was too good to be true. after the $22 admin fee, REQUIRED $9/month insurance and buying one of their locks for $18, it really isn't a good deal. after i signed the papers, i realized i needed to move more stuff into my unit than i had planned. i called to upgrade sizes and was told i would have to pay a transer fee, wouldn't get the $1 "special" and wouldn't be able to get the online price. if i hadn't already given them about $150, i would just go somewhere else. other than the good location, this place has nothing going for them. i highly suggest going elsewhere! you can get a unit for about half price just a few miles away.