Issac fue gran ayuda para mí me ayudó con el idioma de español, tuve una excelente atención
Sherea has been my go to over the years since I've had my storage at this location. She is always super sweet and helpful with everything. Thank you so much for all of your help. A friendly face and great attitude make a huge difference!
Sherea was awesome, needs a raise!!! She turned my day around with her help.
Sherea was great! Very helpful
Emilio is wonderful! I inquired about switching from a large unit to a smaller one. He was able to expedite the process within a matter of 5 minutes. Customer service was exceptional!
Issac is very nice and friendly and genuinely cared about getting me the right type of storage for my needs. Thanks
Estoy realmente contento con el servidor y lo ganable que ha sido Nicholas es verdaderamente eficiente y te ayuda en ambos idiomas es algo que te ayuda para cuando estás de visita aquí
Was an amazing experience from start to finish I want to thank Stephanie for being so helpful and knowledgeable. I will recommend Public Storage because of our experience with Stephanie and the cleanliness and quality of the property.
All is perfect, the price, the security, and the service coustumer 10/10 this guy Richard is nice, my english is not good but when he ix explain to you all papers is easy to understand, i’m work in construction and now all my tools are saved and with a cheap price, i’m too happy, thank you so much.
A good place to store all your belongings
The property manager on N.I35, Marcel was very helpful and kind resolving my recent issue. Thank you Marcel.
,limpio 6 mucha seguridad
Cynthia was great, worked with me getting some units from auction and did an excellent job! Would recommend talking to her directly if you have some units from kiosk locations!
Behind the counter, Sherea’s quiet confidence and problem‑solving mindset turn potentially stressful situations into smooth, reassuring experiences. I would highly recommend this public storage.
Sherea is really nice, I went down earlier to check up on my unit, and she helped me out.
Sherae is a solid person—kind, strong, and always supportive. She’s raised someone I really respect, and that says a lot. She’s the kind of person you can count on, and that matters.
Sherea was very professional and very nice. She answered all my questions. Thank you Sherea I definitely recommend renting here!
Staff was really nice and quick.One employee was out sweeping the place which I never see at other storages.Place was clean too
I was having some issues and concerns regarding my storage unit and Mason was very helpful and happy to help!
Harlee the property manager is so very helpful and kind he helped jump my car after he was already off for the day
This place is staffed with amazing people like Harlee and very well kept
Very safe. Clean. Accomodating property manager. Electronic gate but physical lock on actual storage door (not a big deal).
Uodate: Cynthia was great and very helpful through the closeout process. Ty!
Fue increíble como lo pude hacer todo por teléfono sin necesidad de perder tiempo con citas, apenas colgué ya tenía listo mi store muy satisfecha con la atención gracias.
Keith Keith Keith with a special thanks to Josh M as well! I won’t bore you with details but I had a very tangled and difficult situation that was so eloquently simplified by Keith and then laid to rest by Josh. I can’t thank you both enough for changing my perception of Public storage and getting my new year started off much better! Thanks again!
Cynthia was excellent and friendly
Cindy at 8528 north Lamar was very kind, understanding an so resourceful very nice experience
It’s better when there is someone in person to talk to for questions. I’m glad I saw Sherea when I was stressing out how to access my storage. Thank you Sherea!! 🙌
Sherea was fantastic in a pinch! I'd ordered a smaller unit, then realized I needed a larger one as I was arriving at the storage facility. I wasn't able to resolve my upgrade online and was stressed as I was paying the movers by the hour and this was causing a delay. Sherea did everything she could and helped me get into the right space immediately! And managed my refund so I wasn't overcharged for the new space.
Give Sherea a raise! You can absolutely trust her with your storage needs!
love Sherea. she's always been there for me!
Was such an awesome experience with great customer service! Would love to give a big Thank You!! to the beautiful Tammy with helping me! Great workers will definitely use their business again!
Sherea is the best. She is so professional with very polite, helpful, humble . I love to rent here again .
Definitely recommend this place
Sherea was great. Very helpful and polite. She made our move in easy.
Sherea helped us amazingly and really made my time very easy and fast thanks again for working with me
I would like to thank Sherea for all of her hard work! I have had the pleasure of speaking to her on several occasions and she has always been professional and so quick to help! She always looks for the best deals available and points me in the right direction.
If you ever are looking to rent a storage unit Sherea is the go to person!
Great service! Quick and easy, offers the best deals in Austin. Sherea is great and takes care of her customers.
Sherea was nice and helpful.
You will NOT find better customer service than the manager of this property!! Sherea gives 110%, goes the extra mile to help and ensure the customer is satisfied!!
Sherea is amazing & god sent ! really turned my day from negative to positive. Very patient and understanding. If customer service were a person it would be her!! Truly amazing. Thank you Again
A1 service and fair prices!
If you’re in need of a storage unit don’t hesitate to come here! Ask for Sherea, she will definitely help you out! Great customer service and very professional!
I want to Thank Sherea for her help and positive attitude!
Sherea will really turn an experience going horribly wrong into a positive one!
I do not recommend Online and customer service call center!! Save yourself stress and disappointment and headaches go in and see property manager Sherea she is a true professional and makes you feel like more than just a number. Thank you
Excellent place to rent your storage, the office staff is very friendly and professional.
If you don't know English they help you and use the translator. Don't let the language stop you from renting in this place.
Excelente lugar para alquilar tu almacenaje, el personal de la oficina es muy amable y profesional.
Si no sabes inglés te ayudan y utilizan el traductor. No dejes que el idioma te impida alquilar en este lugar.
Whitney is amazing 👏, very professional and helpful, smooth and easy moving. Thanks.
Sherea is the best I showed up right before close and she still happily helpped out.
The manager “ Sherea” made the moving-in process incredibly easy, What stood out was her ability to tailor our experience to our specific needs. She took the time to assess our requirements and recommended the perfect storage solution, ensuring we made an informed decision. Her clear and concise communication made the paperwork process hassle-free, and she patiently answered all our queries. Thank you.
Storage manager “ Sheri” exceptional support made our moving-in process seamless and stress-free. She demonstrated a remarkable level of professionalism and expertise throughout the entire experience. From the moment we first inquired about the storage unit to the final paperwork, she guided us with clear communication and a friendly, customer-oriented approach.
Overall, Sheri's dedication to providing outstanding service and making our transition as smooth as possible was greatly appreciated. We couldn't have asked for a better experience. Thank you for your professionalism and support.
This was a great experience with Public Storage. Sherea was a life saver when we were unable to get into our unit for an emergency situation that occurred after hours. The service was friendly and great!!
She was very helpful and nice and friendly
I really appreciate the help from Sherea. She was kind and professional in addressing my needs. Her kindness made my day!
Sherea thabk you so much you were beyond so helpful. Anyone needing storage needs please come here and make sure you ask for the sweetest most patient absolutly helpful employees. Sherea thank u again
Sherea and arlene are amazing. Sherea hace great servicié and Arlene translated for her. Good Job!!
Sherea was very nice and helpful!
Jordan and Serea is so great and I love these guys y'all have a blessed day
Great service! Sherea went above and beyond! Very pleased!
Sherea at 10100 IH-35 was so helpful with my lack of knowledge on storages she made the process smooth and effortless thks girl.
Sherea was excellent & great customer service!
Update 2 years later 12/28/2019:
Sherea is still amazing and very helpful! Glad to see her still working here, public storage needs more employees just like her! Thank you for all your help!
Thank you Sherea for always being so kind and helpful! I will always do business with this company just bc of you! Thank you again!
Im very pleased with the service I got from sheara she was very professional and friendly thank you and thank you public storage
Customer service was phenomenal!!
One of my best storage experiences EVER. Extremely helpful staff. Sherea made sure she did everything to take care of me!
Shray was awesome and is always so helpful
Sherea has been very nice and always helped me anytime I needed it. She is amazing.
Arlene was of great help in finding my unit and explaining my payments. Awesome customer service. Thank you!
Was in and out of there pretty quick. Got all of the business taken care of and got on my way home
Best costumer service Sherea
Manager is always helping me, she’s such a sweetheart.
Rented with public store for a few years and Sherea is awesome. She is always nice anytime I needed help she was there. Definitely recommend this location.
Very nice service from Sherea. She is very nice and polite.
Sherea was very nice and professional. I recommend this location.
Love this public storage sherea is such a blessing here always so helpful and a beautiful smile thank you sherea for all you do with my question and help...
I've been at this location for quite a few years The place is always very clean, and the manager, Sherea is always friendly, courteous and compensating to the leasees of Public Storage. These are customer service qualities that are very rare with most businesses these days.
I've been here for many years and haven't had any issues
Sherea was the most best polite kind and awesome sales lady . I definitely recommend her and public storage to you guys
Quick, easy check in. Friendly front desk Arlene.
Love storing my stuff here, Sharee in the front office is such an awesome gal, and really went out of her way to help me out after I lost my storage keys! (Sorry if I spelled your name wrong Sharee! :'))
Sherea is great. Very personable and is always there if you need assistance with anything. She is definitely a asset to the company.
Excellent customer service, Sherea was very helpful. I recommend this site 100% .
Shera is amazing. Been here since June and she makes sure my unit is taking care of every month! I love it here! Thanks for your amazing customer service! The best property manager EVER!!
Sherea was very knowledgeable and helpful.thank you
Cynthia helped open lock - and is very welcoming and awesome !
Sherea is always Willing to help & very nice.
Great place to store your stuff. Manager Sherea was extremely helpful.
The experience with Sherea has been amazing. She is very very helpful and I recommend anyone to rent here. Thank you Sherea
Sherea was very nice & professional & I recommend this location.
Great service from Adien here
Thanks guys
Staff was extremely helpful and very professional.
Sherea stays busy cleaning the lot and is welcoming.
Cynthia was friendly and was very helpful. Thanks! 🙂
From day one service has been on Point. Clarity definitely has been essential to me being a customer. And courtesy is always displayed.
I enjoyed my time at public storage Sheree was a very nice person always helpful
Got a unit at this location. Sherea gave me great customer service and helped with any issues or questions I had.
Sherea was an amazing help! Every time I’ve come here she always had a smile on her face. I’m rating this 5 stars only because the environment she gave me when I rented out a storage unit this was my first time and I know I’ll be renting again! Thank you so much sherea
Sherea she a very nice person. Wonderful costumer skills.
Sherea is a great help and very nice. If you had to pick which public storage to go to in this area i would defiantly pick this one.
Excelente servicio en general sin duda el mejor lugar para almacenar
Awesome at this location but the lady at the store down the street at the 700 location was really negative. I guess she was having a bad day. At this location the lady was awesome and she had a great attitude. I wouldn't mind dealing with her every day. Avoid the 700 I-35 location.
Sherea is very nice, helpful, and professional, she is awesome 😎!
Laureen was great, helpful and wonderful!
Loved my experience at this location shere, and lorane made me feel very welcome and happy I'm so happy to have my stuff here.
Sherea is very nice & always goes out of her way to help. I appreciate your help.