Public Storage Self-Storage Units at 10100 North I-35, Austin, TX

Sherea has been very nice and always helped me anytime I needed it. She is amazing.

Arlene was of great help in finding my unit and explaining my payments. Awesome customer service. Thank you!

Was in and out of there pretty quick. Got all of the business taken care of and got on my way home

Best costumer service Sherea

Manager is always helping me, she’s such a sweetheart.

Very nice service from Sherea. She is very nice and polite.

Rented with public store for a few years and Sherea is awesome. She is always nice anytime I needed help she was there. Definitely recommend this location.

Sherea was very nice and professional. I recommend this location.

Sherea was great. Very helpful and polite.

Love this public storage sherea is such a blessing here always so helpful and a beautiful smile thank you sherea for all you do with my question and help...

I've been at this location for quite a few years The place is always very clean, and the manager, Sherea is always friendly, courteous and compensating to the leasees of Public Storage. These are customer service qualities that are very rare with most businesses these days.

I've been here for many years and haven't had any issues

Sherea was the most best polite kind and awesome sales lady . I definitely recommend her and public storage to you guys

Safe

Quick, easy check in. Friendly front desk Arlene.

Love storing my stuff here, Sharee in the front office is such an awesome gal, and really went out of her way to help me out after I lost my storage keys! (Sorry if I spelled your name wrong Sharee! :'))

Sherea is great. Very personable and is always there if you need assistance with anything. She is definitely a asset to the company.

Nice price good person

Sherea the front desk lady is the best, she got me a storage unit without any problems or issues. Best customer service ever. Thanks again sherea..

Excellent customer service, Sherea was very helpful. I recommend this site 100% .

I put a hold on a unit on call. They told me to come at 4 and then when I went there, there was nobody there and the office was locked too. Waste of my time

Shera is amazing. Been here since June and she makes sure my unit is taking care of every month! I love it here! Thanks for your amazing customer service! The best property manager EVER!!

Sherea is awesome 👌

Sherea was very knowledgeable and helpful.thank you

Cynthia helped open lock - and is very welcoming and awesome !

Sherea is always Willing to help & very nice.

Great place to store your stuff. Manager Sherea was extremely helpful.

The experience with Sherea has been amazing. She is very very helpful and I recommend anyone to rent here. Thank you Sherea

Sherea was very nice & professional & I recommend this location.

Great service from Adien here Thanks guys

Love this place

Staff was extremely helpful and very professional.

Sherea stays busy cleaning the lot and is welcoming.

Sherea is still the "BEST" Employee Public Sorage has got! Always going the extra mile to help ALL customers, always smiling, always a kind word, and makes it worth being a customer of Public Storage! She's my reason for staying! AWSOME service 👏 👍 Update: Sherea is the ALL TIME BEST employee Public Storage has had in years. They need to do what it takes to keep her!!!

Cynthia was friendly and was very helpful. Thanks! 🙂

I desperately need a Unit Manager to be here at the physical location or to at least answer the phone to assist me but there's no one here and the phone goes to voicemail every time. The office supposedly opens at 9:30a but there's no one here and it was 10:30a when I got here. What is the point of the hours or the curfew if no one is ever here anyway? I just really need to get into my unit.

Fue excelente muy amable

From day one service has been on Point. Clarity definitely has been essential to me being a customer. And courtesy is always displayed.

I enjoyed my time at public storage Sheree was a very nice person always helpful

Got a unit at this location. Sherea gave me great customer service and helped with any issues or questions I had.

Sherea was an amazing help! Every time I’ve come here she always had a smile on her face. I’m rating this 5 stars only because the environment she gave me when I rented out a storage unit this was my first time and I know I’ll be renting again! Thank you so much sherea

Sherea she a very nice person. Wonderful costumer skills.

Sherea is a great help and very nice. If you had to pick which public storage to go to in this area i would defiantly pick this one.

Excelente servicio en general sin duda el mejor lugar para almacenar

Sherea was nice & helped me find the unit I need

Awesome at this location but the lady at the store down the street at the 700 location was really negative. I guess she was having a bad day. At this location the lady was awesome and she had a great attitude. I wouldn't mind dealing with her every day. Avoid the 700 I-35 location.

Sherea was very helpful

Sherea is very nice, helpful, and professional, she is awesome 😎!

Laureen was great, helpful and wonderful!

Loved my experience at this location shere, and lorane made me feel very welcome and happy I'm so happy to have my stuff here.

Sherea is very nice & always goes out of her way to help. I appreciate your help.

The manager Sheri as been very very helpful. In our business on going changes.

I've stored with Public Storage since 2017. All of the employees are great but Sharee is exceptional. I've always had great interactions with her from just being polite to going above and beyond to make sure that I was satisfied with the service in which they provide. They property is always clean and I never had any problems gaining access of any sort. Though I can't speak for all locations I would highly recommend 10100 N. Interstate hwy 35 and ask for Sheree.

Sherea is awesome, we own the truck rental business next door and refer customers to her, we always get positive remarks back from our customers which is great knowing that our neighbor treats them with mutual respect.

Sherea was a great help excellent service

I have had my storage for a long time and Sherea at Public Storage has helped me get my new locks when the old ones quit working and she does a great job reminding me of making my payments and keeping my storage and not losing it in auction. She is amazing and will always help you in any way she can! Go see her at this location.

Sherea gave great customer service.

Sherea was wonderful...fast...friendly..great. Service

Had a great experience getting a storage unit. It was quick to set up and affordable. Customer service from Sherea was great. She was very personable and professional.

Thank you very much for your kindness thank you for your help and I was very satisfied God bless

Great place to go if you need storage. Sherea, The manager there, is extremely knowledgeable, super helpful and very professional. I highly recommend this place if you're in need of storage.

5 star service. I absolutely love the way I am treated at Public Storage. The unit is clean and in good repairs. Sherea is awesome. Sherea is very knowledgeable, polite and professional. She made sure I got exactly what I was searching for. I will always use Sherea and Public Storage for my storage needs. Thanx again Sherea. I am a happy customer.

Great customer service. Patient and very understanding to what was needed. You get what is paid for. :) well recommended.

Sherea was so helpful! Thanks so much! You guys need to rent from here!

Good place to store your belongings, but seems like they need to update the place. The bldg I was in was alittle too dark

Pam is such an amazing person and was so helpful!

Muchas gracias por su servicio. Me pareció excelente

It’s the first time I get a storage and Sherea made it very easy!

Sherea is amazing and very helpful with anything and everything

Really nice storage facility! The staff was really nice. I had a good experience and will definitely recommend this place to my friends/family.

The property is very clean and the staff is always so helpful here! Highly recommend these guys!

Helpful staff and convenient location. The only thing is that the address is hard to find on a GPS, but it is not their fault.

Pam was super helpful and a pleasure to work with

Good customer service......from pam

Came to get a new lock and Pam helped me with everything. Their customer service was awesome!

Pam the attendant was very helpful and not pushy her salesmanship was nice and very friendly I would reconmmend her to help all my friends that rebt here!

Be aware they have a dictated lock policy which forces you to buy their lock, unless you have the type of lock they require which us not your usual type

Pam was really nice she was really helpful on my experience this was one of the best storage I’ve ever rent bc of the service

Mrs. Pam was A+++ She absolutely will go above and beyond for all of her clients!! I think I’ll stay here yet another year ✔️✔️

All of the on-site staff have always been friendly and helpful; Ron took the extra effort to find me a better deal for storage units. Pam is friendly and feels like family

Pam was awesome! And efficient... I’m really happy with her service!

Pam is fantastic!

The lady Cheri is very pleasant and has an awesome attitude...very polite

My experiences at public storage was great I experienced to employee, she should get employee of the month.

Great location and great staff

I highly recommend this location. The manager Sherea is great!

Good service and very friendly

Max is such a wonderful and helpful manager. She went above and beyond the call of duty to help me get the right unit, and even waited late for me as I was driving down from Dallas and didn't arrive until the last moment before closing A++++ Service!

It is kept clean and has a variety of sizes. No spaces are climate controlled

Sherea is awesome.

I greatly appreciate Ms. Sherea for her professional etiquette, consideration, customer service and the exceptional caring that she took to make sure my information was correctly reflected on my account and my storage unit occupancy questions were answered. THANK YOU SO VERY MUCH MS. SHEREA💐👏👏⚘

Great Facility Gave me enough time until I had my apartment ready !

Max was helpful and very professional. Would recommend storing here.

Can't complain

Great customer service from Sherea always helpful for one and knows what she’s doing really do appreciate her help

I have been a customer with this particular location since October of 2019. I write this now, because with the recent hault in our economy, the possibility of losing all of the things I have acquired, to no fault of my own, is a continuous stress. I write this, because this particular location has taken such considerate care of my situation, I feel that they should be recognized for their efforts. Along with showing my gratitude to each person that has been such a tremendous help. To explain, my storage unit payment is expensive, a little over 300 each month, and as we all know, the world just kinda stopped, months ago. My personal details are too many to explain, but in short, this has become an even more expensive responsibility. Sherea, the property manager at this location, has kept me in close contact with the status of my unit. This, alone, has made such a big difference to the fact that I should have technically forfeited my unit already. She has willingly explained everything that I needed to know and what to do next in order to keep my unit in good standing and hopefully soon, retrieve my things. I cannot stress enough, how much her diligence to communicating with me is appreciated. There is also a fantastic female employee that comforted me in a time of worry, and that she was kind enough to reassure me it would work out.(Pertaining to the unit) I'm sorry, I do not recall her name! But she, along with Sherea are very sweet, and I am sure they are eager to help anyone that would reach out and explain any sort of issue or just any circumstances that pertain to, if you are a customer of public storage, to your unit and particular circumstances. Sherea, has assured my feelings that she genuinely cares, and understands that the pandemic has put strain on the economy. Public storage has acted accordingly and it is just truly appreciated, almost beyond words. Thank you ladies, so much. And thank you public storage for accommodating to the needs of it's customers. I actually do, highly recommend this location, but also public storage in general. 5 stars! Again, thank you!

Place is great. Sherea was very helpful with all my questions & concerns.Thank you

Go to Sherea she will beat any price no doubt

Sherea is great and would for sure recommend go to her

Robyn and Leticia are awesome I love this place

Hands down the best. Especially Sherea

Great spot for storage. Sherea who runs it is super helpful as well.

I had a reservation for 4m on Valentine’s Day but didn’t show up until minutes before closing. Jordan didn’t even hesitate to help me knowing I showed up two hours late for my reservation. She walked me to a unit and explained everything about the property and insured protection of my goods. After having a long day in dealing with horrible customer service from every other place I went to, Jordan turned the day around. Thank you for your help and I would definitely recommend renting with Jordan.

Jordan was great, we came to rent this morning and we got great customer service. She recommended some great products, overall good service.

had no issues with this storage place, unlike others. sherea helped me out so much & was so nice & helpful. she really made my move in super easy & non stressful.

Sherea was great, fast and easy process thank you!

So Far This Is The Best Storage I've Had. I Got A Great Deal...Due To Holiday Shopping. And It's So Much Cleaner And I Feel Safer With The Security They Have Implemented. Sherea Was/Is A Great Help with Getting Me Situated In My New Space.

I WAS ABLE TO GET ALL THE INFO. I NEED. SHEREA WAS ABLE TO ANSWER THE QUESTIONS I HAD. SHE WAS VERY HELPFULL.

Sherea was very nice the place was nice thanks.

Very professional service, Sherea was very helpful & knew exactly what size unit I needed

Sara did a great job on the rental. Everything went smooth.

Sherea is very nice & professional. I recommend this location.

Sherea was excellent & great customer service! Update 2 years later 12/28/2019: Sherea is still amazing and very helpful! Glad to see her still working here, public storage needs more employees just like her! Thank you for all your help!

Sherea was super friendly and helpful!! Highly recommend. Ask for sherea

Sherea S was very helpful

i went in for a tour of the unit and the staff was very friendly. She was able to show me what i needed. i would highly recommend this storage to friends

I went to make a payment today and I was in a hurry but Adela was able to help me out extremely quickly and friendly. And I know I was kinda rude because I was in a hurry but she was understanding and I even apologized to her for my attitude.

Wonderful and understanding service

Shree is such a sweet lady and really cares about her customers!

I've been using PS for several years now for my extraneous miscellany and just wanted to give Sherea a recommendation for a substantial raise, a promotion and a very large bonus as she has always been the warm, friendly and personable face on an otherwise cold and lifeless facility. Sherea's knowledge of leasing and attention to detail is not lost on me, having been a property super and mgr in the past (albeit apts and houses), but I can attest how difficult it is to find such dedicated customer service oriented employees like Sherea. So, PS take note: you have an invaluable leasing agent in Sherea, and, if I was still in the business, I'd hire her away from you in a New York heartbeat!

I was very happy with the very nice and helpful way the assistant manager explained everything and she was so understanding and made sure I understood the paperwork and so patient when I ask questions and is always the best any time I see her and because of her I am very happy with public storage .

Sherea seems to know win your there and offers any assistance you may need. she treats you like family. She gives you a warm and sensible feeling. How not to mention her work smile and professionalism.

my gf & i came in to get a unit, not knowing what we really needed. sherea was so nice and knowledgeable, and helped us to painlessly get it done. thanks sherea!

Sherea is one of the Ladies who works at my Public Storage Location of 10100 N. Frontage Rd. Austin, TX. I must say, that if you have a question or issue, she usually knows the solution or answer. If not, she promptly gets back to you. She is quiet and nonassuming, polite and patient and always professional. I thsnk her for working at my location. I love it here. I would recommend all family and friends.

Great location and very nice staff! Been using this storage for a few years and they've always been great to me. Today was my last day with them and Sherea was really nice helping me close it out. Would recommend to anyone!

Great customer service provided by Sherea!

Sherea was awesome... She makes it easy to get business done. Professional and great attitude. Thanks

Ron made renting a storage unit easy, stress free! Having never rented one before he was very knowledgeable about the process!

Sherea has always been a big help when it has comes to any questions I may have asked well when it comes to payments. I recommend this storage place.

It was quick, easy and great.

Ron was very nice and super informative. He was happy to help me find a good size unit. Thank you for all the help!

I have been a costumer now for 3yrs & my attendant is Sherea & She is on point, kind, knowledgeable & a hard worker. Thank you public storage for a great year & more to come.

Great price for the parking spot!

Sherea is an exceptional professional, naturally friendly and most helpful. I have visited, called, and searched online for conveniently located storage units. Sherea cut through all the details to sign me up, show me the property, and provide all the management details to access a unit at my convenience. Thank you Sherea, great job!

I went into public storage in very short notice. This is my first time renting a unit. Ron was there she was super helpful, I recommend this location come see Ron!

Sherea (the associate) really was amazing. She gave me all the details I need about the space, showed it to me to make sure it was the right size space I needed and so much more. Explained the locking mechanism, payment and the scheduling for payment, she left me without needing to ask a single question. I was well informed. She was kind enough to let me sit in the office as she explained things. Because of my health, standing is very tedious for me. She was informative, kind and an overall caring person. The facility itself is under some maintenance right now. The are installing new doors and paving the road for our benefit. The unit is very clean, I indication of rodents or other pests. The door wasn’t broken and the lock fits well. Sherea really actually gave me another lock because the one she used to explain how it worked, it was too big for the door. It fit, but not perfectly. So she made it a point to grab me a new one. One with three keys (helps my husband out; he was looking for his phone while at the facility). The price of our unit is a great point as well. We went to the Public Storage opposite this one, on the North bound side of I-35 and for a 5x10, is was going to run us over $100. This location, I received the same size unit for $44, not including the insurance ($11) or the one time admin fee ($24). My first month rent was $1. That’s amazing. I know they are known for those type of deals, but as I stated earlier, the other location wasn’t as inexpensive. My overall experience was a great one and I would recommend this location to anyone needing the space.

Received great customer service by sherea

After a stressful day of dealing with renting a movers truck, arguing with landlord Sherea made my move in easy. She was polite and empathetic. My unit was very clean. Sherea explained to me the importance of insurance which was highly appreciated. I recommend this location to everyone.

3 or 4 open unsecured doors all day while I made multipal trips to load my storage unit today. Main office and restroom smell of freshly smoked marijuana and facilities poorly designed and maintained. Units taking in water when raining. Force you to but their tumbler locks for over $20.00 despite me haveing my own. Attempted.to.force $11-15 mandatory protection insurance despite disclosure of having renters i.surance coverage. Unlevel entry doors to units all have 3-4" of concrete ledges that make it almost impossible to solo roll a dolly or cart without lifting the load up making it very difficult for a single person to cart things in. Reservations were changed last minute from other facility due to roadent infestation and address on reservation is incorrectly listed. Google maps leaves you on the fwy. Called 6 times over 1 hr from 930 - 1030 AM to get correct address & directions only to never have calls answered or even return calls because manager was prob. out smoking pot instead of minding phones. Went to 3 different Public storage locations until finally found right location on my own. Othe facility had very rude and unprofessional attendant unwilling to help and gave attitude because I complained my reservation directions were wrong and asked politely for help and simy got " others have reservations as well " go down the street past couch potatoes and turn right after reluctantly taking my reservation number. Not a GOOD experience or company to do biz with. Rather pay double for good service and not get my home furniture water damaged while here. Definitely will find another spot ASAP!!!! Dont be lured by good deals here ...yall get what ya pay for with public storage!

Sherea was super nice and answered all my families questions. Was in and out in no time at all which is really nice when your in a hurry.

Rats in my storage unit. Contacted corporate office and nothing has been done.

Brand new facility, wonderful onsite management, clean, well-lit, easy access place to store your stuff for a good price!

Sherea was very helpful. a instrumental part of helping us with a issue at our storage unit.

It sucks

Sherea was very helpful. She knows her property as well as other properties. Property was clean. She is very nice.

Sherea is THE best. Always Nice & profesional.

Was very good, Sherea explained everything and answered all my questions. Easy to get to and inexpensive

I love this property!! Ive used a couple other locations and this one is best. Sherea is the one mostly on sight and she is very helpful and friendly. Easy to talk to amd easy going. She has definitely made the experience better. I definitely recommend this location ..

Everytime I went to make a payment Sherea always had a smile on her face and very professional.

Everyone was extremely helpful! Great Service!

Tina did a great job with helping me get into my storage because i lost my id. She has excellent customer serivice and i will definitely be coming back to public storage!

Hello I just changed from public storage and Miss Tina gave me so much informative information so if you want your things secure and stored properly and you want someone to give you a good knowledgeable information stop at this Public Storage off of I-35 she will not disappoint you nor will she let you down thank you again Miss Tina

Great place. Helped me move in fast. Sherea was very helpful. Oh and such a clean restroom.

Sherea had great customer service!

Sherea was very nice and helpful.

Not a good place to store your stuff. Due to making payments that r not reported. Etc.

Super friendly staff. On my move out date I couldnt find my unit key, and thankfully they were able to still get me into my unit just in time.

Great service, super nice. Will definitely be back to this location for more units. Thx

Excellent service very informative staff.

I have had all of my storages through here and it has been great. Sherea had been awesome every time I have been in there

I have been with Public Storage for a few years now & Sherea is just the nicest people I have ever met. She is always wiling to help & does an amazing job being a Property Manager. The property is clean & if there is trash she is there sweeping. Give this woman a raise!! I will refer all my friends/family to this location.

I just love my storage. The place is clean well maintained and has a public restroom that really helps when have to dig thru boxes looking for something. Plus the staff is great Sherea is always ready and willing to help any way she can. The place is just great my original review was over a year ago and I'm still using the place today.

Sheera if words could only say how helpful and polite Sherea is. I have been reminded on time every month Sherea is very professional and nice . Thanks guys she is the best team player 😊

Sherea was very helpful she was very professional I love renting my storage at this specific location

This is not a bad company whatsoever but I don't like how the business card did say, go online for 24 hr. access and register to get after hour privileges. The daunting task of moving most of my belongings, by myself proved to be a nearly insurmountable feat. While I was accused of loitering in what was my property as a lessor and express documents that implied within the terms of use regarding permitted me to finish moving at my own pace, ended up in a quarrel which I figured if I emailed the corporate offices and volunteered to partner with the REIT program and receive help for being a business, as the site claims then I would receive some amnesty. Instead the oppressive, biased community narcs insisted on violating my privacy and was forced out of the property. It took proper, civil negotiations with the district manager to smooth everything out,, but destroyed my plans for a very well thought out plan. I did not receive any correspondence regarding my interest in the business incentive program they offer nor did I even receive an email. I have never been treated like a drone and have always been regarded as a key player. Luckily I fulfilled my commitment to evacuate the space on time for a win. Society needs to remember that suspicion regarding a civil authority's claim does not equate to actual probable cause involving the real law enforcement agents. Other than that the property was clean and the staff was up to par.

Angela had AWESOME customer service! She was SUPER NICE & FRIENDLY! I will definitely use these guys time n time again!

There are some seedy storage places out there , but this one isn’t like that. The difference is in who runs it, how they are, and the awareness they bring to making sure you’re being taken care of. Sherea (pronounced “Shuh-RAY”) runs this place, and she made us grateful we’d ended up at this location instead of other comparable storage places. If you ask her why you should feel safe leaving your belongings here, she’ll tell you. We were surprised and made more confident when she informed us that she actually LIVES on-site in an adjacent house, with her family, and therefore it’s not just a slogan when she says that it truly matters to her if the wrong person is on-property, or if someone is staying after the 9 PM access cutoff. Sherea’s integrity and cheerful service attitude made looking for another location / shopping around seem like a total waste of time. She’ll walk you through the contracts helpfully and won’t try to needlessly up sell you on insurance coverage. (Just keep in mind that it’s mandatory if you haven’t got proof that you’ll be covered by existing policy with you at time of signing. So get that onto your phone / printed out beforehand to avoid needing to go through it again and process refunds on the in-house coverage.) Also, make sure you honor the instructions and DON’T follow other vehicles into the property when the gate is open! When you try to leave, your code won’t work, and even though I learned this the hard way, I was glad it’s set up that way. Wouldn’t you rather have someone not supposed to be inside with your valuables not be able to get out & have to explain themselves to Sherea and/or the police? Extra security measures like this that WORK and are paid attention to by good management make this place a solid storage that is gladly use again. Don’t let the location / area deceive you.

Ricc was very helpful and extremely nice🙂

Nice friendly people place really clean been here for 11 years never had a problem

Sheree is generous and patient lady i had no idea what i need. I told her what i needed to move and she got me what i needed . When any one i no needs to move or haul something i refer them to her!

These guys are great !! Great customer .. fun easy to work with. Jenny and Sherea are awesome!! Will be back

Great customer service,friendly staff.

Nice and clean

The staff was friendly, Sherea specially was super helpful, explained everything. The place is in good condition, they give you exactly what you paid for.

Sherea has been an AMAZING help! Our business was looking for storage units, and while our office took a different direction, Sherea has been so helpful and understanding, it made the whole experience GREAT!!! I will most definitely recommend anyone needing storage to her.

Nice helpful employees and convinent location

Angela was 👍🏽👌🏽💪🏽. She was very helpful!

Use them everytime I need to store my apartment stuff while I go home for the summer. They are always very pleasant and willing to help. Christian helped me out and was great!

I use storage facilities alot for my business. This location like other Public Storages is clean, has easy payment options, and a real nice staff.

Awesome

Which area closest to breaker/yager/techridge is cleaner with easy access to10x10's?

Great customer service. Attendant called immediately after setting a reservation and made it a point that my storage needs were tended to. Guess who has a storage now? ,🤗

Amazing property and great customer service. Anitara is aways such a great help!

Great location! You should rent here if you need storage. Shera and anetra are very nice and helpful!

RATS, RATS, EVERYWHERE RATS!!!!!!!!!!! Everything you store will smell like RATS when you leave. Is that a smell you like? DON'T STORE HERE!!!!

Marisa was awesome. I showed up on the wrong day but that didn't stop her from getting me setup in my new storage unit. Thanks

I used this location years ago. But recently needed storage again. Sherea was a great help to me.

I had a very pleasant experience at this location when I needed short term storage. Sherea helped me find the right size unit. I talked to her on several occasions and each time she was very kind.

Good customers service and the units were nice and clean

very friendly, fast and stress free.

Sherea is very knowledgeable, very professional and provides excellent service.

Excellent customer service from Sherea,, good rates, convenient location.

The storages are so old.

First of all, we arrived very early, but that didn't stop Shera from helping us out, she was very eager to assist, especially after she found out we were on a short schedule, she was busy but dropped everything to help us with questions and offered any additional help if needed....you usually don't get that kind of sincere service at a Public Storage, but this time was different and worth mentioning...so on behalf of The Better Movers Inc and myself, we sure thank you Shera, for evreything!!

Sherea was a really good help

Trena and Ahad were very helpful, laid back but still professional. Trena was always cleaning, even though the place looked pristine. Very happy with the facility, the staff, security and accessibility.

Front desk was friendly and helpful until I tried to leave. Positive reviews are from inbound customers offered incentives for writing a review. I just needed to store my stuff between moves, but signed up for autopay. Removed my stuff on the 2nd, confirmed that autopay was off at the desk and unit was clear. Payment was still drafted days later. Requested a refund but my "account had to be reactivated to process a refund" so I ended up having to pay for days I was not there. A business that makes customers pay for *their* mistake: ONE STAR.

Sharea made my move so much easier...thanks for making your help and Lauren helped me make at a reservation at the public storage that would be best for me to get to!!! Such helpful staff!!!

A sudden move wasn't pleasant for me. The rental process couldn't have been smoother and it really brightened up my cloudy day. Thanks Sherea!

Anitra was very professional and friendly. She was able to get my account setup quickly and was very helpful in answering all the questions I have. Thank you Anitra for all your help!!!

Sherea Swinney was so helpful and polite. She made my experience a good one. She is such a helper.

Sherea is very professional and answered all my questions. She is very knowledgeable & the grounds are kept up very well. I will definitely recommend this location to family & friends! Thanks Sherea!!

Shera is one of the employee and she is the best

Sherea

She really and Judy always help me out quickly and courteously. Sherea helped me prior to today and was really friendly and tried her best to help and give me accurate information. My storage is at another location and the staff there are not as helpful or friendly. Thanks guys!

Blade did an excellent job. He provided excellent customer service and was able to answer all my questions. Thank you Blade

Shere @ Blade

My first time ever needing a storage,but sherea was very helpful an explained everything to step by step,showed me the storage that i needed,She has very great customer skills. Thanks so much i will definitely recommend family an friends!

Went in today to make a payment. Great service from Isaac! Thanks!

I rented a storage at this location and the Property Mgr Sherea is very nice & has great customer service! She answered all my questions & is very knowledgeable. I would recommend this location to my family and friends.

Big thanks to Kellie and the folks at Public Storage! We needed a 24 hour access unit and they made it possible. Everything was said and done less then 30 minutes after arriving. Quick, simple and easy!

Kellie is amazing!! We had a great experience with her!! She helped us find the right storage & building & what size unit we needed!! All just by the size of our truck!! It was perfect with just a little room to spare after we had it all packed in. It was perfect!! She was so helpful when we called & talked to her. She made us feel very comfortable with finding a storage & our storage decision!! Thank you Kellie!! I would come back to PS everytime thanks to her!!

Kelli was very helpful. She asked questions that were relevant in determining my needs. She showed me the unit and expertly explained the security features. She gave me contact information and made me aware of the special that was in effect. I was very pleased with the service Kelli provided.

Sherea gave me great service

Great service from the property Mgr Sherea.

Made reservations early in the week for my storage with Sherea. She was real nice and helpful. When i got there to pay and get my keys I worked with Greg and he was nice and helpful also. I really enjoyed interacting with people that has time and patients to make sure the customers are satisfied.

Sherea was very nice and helpful and explained everything clearly to me and was fast !! Thanks

The property manager Sherea was very helpful. I was in and out very quickly. She new exactly what I needed for my stuff.

Great location

I popped in for a quick quote, and Sherea went above and beyond! She called several different other stores for me and got me an amazing deal for just the one month I need before I move. She was so pleasant and eager to help, give that girl a raise!

Walked in with an idea of what I wanted, and walked out with exactly what I needed and more! Sherea was very welcoming, attentive, and professional. She went out of her way for me in order to get me what I needed and at a GREAT price. I will recommend Public Storage Properties and rave about their wonderful staff to all my friends and family. Thanks again Sherea for all your professional and genuine help. Keep up the AWESOME work!

Customer service staff were very friendly and accommodating. Call center representatives were so helpful in finding me the best deals.

I got a great price and great service renting here with Al but this location is very busy so you should make an appointment. I talked to the manager on the phone and told her I would come in the next day but l was in the area later so I stopped by. The office was closed so I left and called her later. She said she was out with a customer, but I was too far away so I came back the next day. That's when I met Al who was in the office waiting for me. While I was there two other people showed up and the phone was ringing off the hook!

I agree that they should tell you up front about having to buy their lock because it's not cheap, and there is a bit of inconvenience due to being on a frontage road so only one way street. But otherwise, this place is great! It's a good deal cheaper than the Public Storage just across the freeway - not sure why but that is why I chose this one - and the staff that I have met with is very friendly and helpful. Especially Sherea when I registered and even better is Al who stayed and helped me after his shift was over because I was a dufus and forgot all the codes and couldn't find the helpful card with the codes that Sherea had given me! Kudos to both Sherea and Al!!

AL Green at this location was a tremendous help. Very knowledgeable about the storage unit I needed by the contents I described to. He made my experience great.

The thing that makes this place different from other storage units isnt really location or price, its a lady named sherea. Read the reviews, and you'll see 1 thingin common. Sherea- a really sweet lady who works there. Im always skeptical, so i read reviews before picking a place and there isa reason this one has 5 stars (which is why i decided to rent here). She was sweet, funny, and courteous, and went out of her way several times to help me. The units was very clean (though i wish they offered at least one outside outlet i could plug an extension cord up to) and there was plenty of space to drive down isles. Oh, make sure you bring your own "pocket lock"not a masterlock cause they charge an arm and a leg for their locks. but overall it was great, mainly cause of Sherea!

SHEREA is the BEST! I was so mad that i got a quote on the phone for one price, loaded a u-haul, brought it across town and then discovered a new price was required (because insurance and a mandatory lock purchase) but Sherea was so kind and treated me well that I got over my frustration. It's employees like her that keep businesses going!

Went in to lease a unit and the staff was very helpful and knowledgeable With assisting me. Would highly recommend this location.

Very helpful and pleasant staff. Overall a great experience.

Sherry was the most helpful person ive come across there! She helped my figure out my unit and get me on my way right before she closed. Best service ive gotten there in over a year.

I deal ms.sherea she was a big help she was there for any ? I had will recommend all my friends n family to this proprty GREAT service

Sherea was excellent very friendly and good personality

Robin y lorenzo, nos dieron un exelente, servicio, les recomiendo, este lugar..

very helpful..and jessica had great customer service

Al and Lorenzo were amazing!!!

Al was great and answered all my questions along with Lorenzo.

Rented here with AL and the service was great! Jess and the rest of the staff have been very helpful

Rented a storage from All Green - he took great care of us and Jess was awesome!

Angela and Jesus gave great service.

Wonderful, very professional robin tracy

Great customer service by Jessica and Robin

I cannot say enough good things about this experience! I've rented storage units at several locations in several states over the years. I move a lot for my job so having a safe and friendly place to store my belongs is very important to me. The staff was very knowledgeable and handled my paperwork, questions, and move in with extreme professionalism. I will always seek out a public storage location whenever my life demands additional storage needs. Thanks Public storage, its great to see a company being managed and maintained with such high standards!!

Jessica was very nice and courteous. She showed me around the facility which looked to me very well maintained.

Jessica and robin were awesome

Thank you Robin she was very helpful and friendly had everything ready for me. Set me up with a great unit and a great deal.

AL was very helpful and polite. I was referred to him by Omar. So recommend his store too.

I had a great experience at this store. Jessica was very helpful and polite and made me feel comfortable with leaving my belongings in thier care. I would recommed them for your storage needs.

Real good service from al and jess treated me very well... thanks guys

Al and tracey great service

Jessica was awesome!

Al Green, who is a great employee of Public Storage went above and beyond to help me in several ways recently at my unit. I was also impressed with his courtesy and professionalism. Thanks so much Al.

I was very impressed with the customer service and uplifting attitude I received at this location! Al Green delayed his lunch break in order to make sure that I was taken care of, and satisfied.

Jess is really sweet and helped me out today. This facility is nice and clean as well.

Great guys to work with. Fast friendly Al is A+

Al green had great customer service and was very polite.

My company has a unit here, Jess Al and staff are all professional and helpful

AL green great support

The service here was great, fast service, all questions answered and staff is always with a smile.

Jess the manager was very helpful. She my move easy...thanks!

Jess the manager of this public storage is wonderful she assisted me in every single way she over exited my expectations Jess got me out of a ugly situation and the lacation is very accessible from my work and daily activities great place great person love it Thanks Jess.

Al was awesome and very helpful ! Facility very clean and easy to access :)

I've been here with public storage for a bout six months and I have had the greatest service from Jess and Al. Glad to see you back at this location Al. Thank you both for everything!

Very nice facility and Al is great & very helpful!!!

Me gusto mucho el servicio k me dio Al y Jess les recomiendo atodos k vengan

Al and Jess are always helpful and informative. Rented here a few months ago and have never had a problem. Two thumbs up!

Jessica was very nice. The place was very clean.

We had great service Jessica and Michael were very nice and respectfull. Would recommend this location