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Public Storage Self-Storage Units at 9205 Research Blvd, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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4'x12'Online only price$ 18/mo
Small 4'x12'- inside unit, swing door
$ 18 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 26/mo
Small 5'x7'- ground floor
- inside unit, swing door
$ 26 /mo $ 52Best Price Label+ one-time $29 admin fee
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6'x10'Online only price$ 35/mo
Small 6'x10'- ground floor
- inside unit, swing door
$ 35 /mo $ 70Best Price Label+ one-time $29 admin fee
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6'x12'Online only price$ 45/mo
Medium 6'x12'- ground floor
- inside unit, swing door
$ 45 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 56/mo
Medium 10'x12'- ground floor
- inside unit, swing door
$ 56 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 259/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 259 /mo $ 367Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 287/mo
Large 12'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 287 /mo $ 410Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Austin
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North Burnet Storage Units Near MoPac and Highway 183
Public Storage in North Burnet is a convenient self storage facility for folks looking for some extra space on the north side of Travis County.
Directly east of where Highway 183 crosses MoPac Boulevard (Loop 1) and a short drive for customers coming off of Highway 360, it's a perfect storage spot for folks in the neighboring areas of Gateway, North Shoal Creek and North Austin.
With apartments and condos popular in the area, a 5x10 storage unit is a sensible spot to store seasonal clothing, holiday decorations, athletic equipment and a few boxes of books or electronics.
Local businesses near The Shops at Arbor Walk can open things up around the office with the help of a 10x10 storage unit to keep extra supplies, inventory or office furniture nearby.
A family prepping for a home renovation near Cook Elementary School can keep everything, including furniture and appliances, stored in one place thanks to the space provided by a 10x30 storage unit.
Indoor storage units and outdoor storage units come in a wide range of sizes, providing customers with multiple options of cheap storage units. This location also features rental parking spaces for vehicle storage, boat storage and RV storage on site.
The property manager lives at the facility and customers receive a passcode to access the storage area.
A community on the rise, attracting families and professionals who want to get out of the congestion from downtown Austin but not sacrifice major amenities, North Burnet is a wonderful area – and it's an area Public Storage is proud to be a part of.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 691)
Tommie was a huge help in the moving process. Great conversation and seamless process!! Go visit
Tommie's the man
Tommie was a great help!
Nice Staff
This review does NOT pertain to a specific location, but to Public Storage corporate management.
ONLINE RENTERS BEWARE
I went online to reserve a unit and received a monthly “Rental Discount” of $49. There was nothing mentioned about an expiration date on the discount. My “Standard Monthly Rent” was $214. My “Total Rent” each month was $165 per my monthly statements. I was notified at the first of June that a rate increase would take place on July 1st. The new monthly rate would be $224. Not bad I thought - a $10 increase. However when I received my July statement, the $49 Rental Discount was no longer on my statement and I now owe $59 more each month not $10. I spoke to several people in the customer support group and their bottom line was my “Total Rent” was $165 and the new rent is $224 so you owe $59 more each month and you no longer get a “Rental Discount”.
Apparently I didn’t ask enough questions up front, but wanted others to know what I experienced before you make a commitment.
I use PUBLIC STORAGE in many cities this one has great customer service with Tommie every time I come in friendly, very helpful always on spot. Thank you.
Tommie is awesome!!
Tommie did great
Tommie was amazing! Super helpful and kind. I appreciate his business
Tommie is very forceful in pushing what units you sign for, knick knacks to buy for 'protecting your stuff', and demanding you to review in front of him.
tommie was extremely helpful!
I store my car here. I initially thought the size of the warehouse was not suitable. But the manager Tommie patiently guided me to park. It would be really difficult without his help. Thanks for his help. It is worth choosing here！
Tommie is the man! Helped me out bigtime. Best storage facility of all time.
Awesome service and helpful in answering any questions I had. Tommie has been wonderful
tommie is great and super helpful!
Tommie was great and the facility clean and neat!
I guess Tommy is really great, but I’m not so sure about the rats in the bugs and the sanitation at the unit. That’s a corporate issue.
Unit was acceptable-- not terribly pretty, but good enough to store my stuff in. Dealing with the company was always easy, and Tommy was very helpful. The ONLY reason I'm not giving 5 stars is because of the price-- over the couple years I rented from them, my monthly payments TRIPLED. I know I came in on a special offer price, but I was pretty amazed at how the rent for my unit soared after that period was over. If it weren't for that, I wouldn't have hesitated to recommend this company to anyone who was looking for storage options.
Moved into the storage unit, thinking it’d be like any other public storage, but the place is filthy open the door and there were a bunch of flies as if somebody was stashing a dead body or something crazy and then there’s a smooshed dead rat. I don’t know if my belongings here are gonna be that sanitary.
I am in-between moves and I needed a storage unit fast! I loved that Public Storage has hours of operation and is incredibly secure. Tommie has been absolutely wonderful- he showed me the unit I reserved and has been not only a friendly, familiar, face, but also knowledgeable about every question I might have! I have no idea how much longer I’ll need this unit. But, for now it’s perfect, clean, and dry, and if I need one in the future I know where to go!
Tommie was great!
Property is great and always feels safe and secure. Tommie the onsite manager was a saint when I dropped my spare keys outside my unit and he found them and called me. Literally held onto them for a year til I could make it back in town to get them. Thank you for everything! App is super convenient to use too
Definitely recommend using this location! Tommie is absolutely the best and makes life so simple and easy.
This location is so convenient and easy to access. I just moved back to Austin and needed a small unit to store my washer and dryer. When I arrived, Mr. Tommie was extremely accomodating and informative, he really is such a sweet person! He helped make my move that much less stressful with his kindness and helpfulness. I am happy to have chosen this location!
Tommie is great! Super easy experience to get setup, move in, and move out. Would use again!
I’ve been using public storage for about 6 months now due to a sudden mv and dramatic decrease in available space. My rate started at 83 and was increased suddenly last month by $27. I called and spoke with Tommie about it but he was having an issue with his system at the time and was unable to pull my information up. He then promised to call me back within 1 1/2 hrs. An hour later he called back and explained that rates are raised periodically and anytime that happens to inform them as they won’t necessarily see the increase. He then requested that my rent increase be delayed since I’ve been using the space for a while and hv great payment history so my rent is now back at $83. I appreciate you Tommie for your professionalism and courtesy throughout the process. You tha Man!!!
If you are in need of storage I highly recommend this location specifically. Tommie was an absolute pleasure and very helpful!! Five stars 🌟
Tommie is always helpful! Great storage space and process.
Tommy was a wonderful help in getting Me the right storage
I've used this location a few times before. Both short and long term. Tommy is very professional, kind, and will help you get exactly what you need for your storage needs. Easy transaction makes for an easy move in.
Tommy is fantastic. Easy in and out facility. No issues whatsoever, and would def come back for future storage needs.
The property here is easy to access, and online pricing is generally lower than other storage companies. I have rented a couple of units, and not all have been in good repair. However, the property manager Tommy is always very responsive and helpful, so that makes up for it.
A pesar que mi inglés no es bueno el encargado busco la manera de entenderme, la información clara y los precios acorde a lo establecido en la página y la unidad en buen estado, excelente atención por parte de nicholas y tommic, 100% recomendado
Ive gone to the office multiple times to end my service but there was never anyone there. They never answered the phone. And customer service is rude. Office manager is completely unhelpful and unwilling to help figure out something. They upped my rent without speaking to me about it. I got charged even after I called to cancel. No one discussed how it worked or anything despite me trying to get help and information. First experience with a storage company and it was absolutely horrible!
Great storage facility. Tommie offers the Best Customer Service!!!
Great storage facility! Tommie makes all the difference in the experience. Respectful and kind in every dealing I've had with him. 10 stars!
Mr.Tommie has patience, I kept changing my mind about what supplies I wanted. I also forgot my wallet. When I returned all the items I picked out were waiting to the side for me to purchase. He helped me pack my supplies to the car. His customer service is very calming and helpful. He also smells really nice.
Tommie is super helpful and under his watchful eyes, our items stored are safe and sound !Facilities are good as advertised!!
Recommend this storage location
Tommie was super helpful today and I appreciate his kindness and hard work!
Great place to keep your stuff
Tommie is Super friendly & are is Always clean.
Only place i trust with my stuff
Tommie was great! He really helped me out. Thank you.
Tommie is awesome! Always willing to help and location is great.
Been with public storage for years and it's been great . Our land lord Tommy Jackson is awesome . Thank you and Happy Holidays
Tommie was fantastic and super helpful
My wife and I moved up from SA, and struggled to find a good unit to store our belongings, but man, TOMMIE IS THE BEST. He helped me with any questions or issues I had. He’s very personable and professional. I have no complaints. I DEFINITELY recommend renting from this public storage. 5 stars!
The usefulness of this location was valuable and Tommie was very easy and polite to work with.
Tommie in the front office was great!!!
I’ve had some great customer service experienced here IN PERSON ONLY! I moved out of state, and as soon as I got here I got locked out of all my accounts (long story), and couldn’t access anything for over a month. I attempted to reach out via phone numerous times, only receiving a voicemail to call another phone number that is disconnected. After a couple of weeks, I did reach one person to inform them of the situation and they said we were all good. Of course, something else went wrong and I tried to reach them repeatedly again with no luck. Going through the chat is pointless because they can’t answer any questions about what’s happening on property. In fact, I had one experience where I explicitly told the chat agent the location, my exact issue and that I needed an alternate way to contact the property and they would not give it to me. At this point I’m very worried about my things, and there’s other little issues I need to talk to somebody at the property about, but they won’t pick up their phone. Like I said when I get somebody, they have been amazing, but I haven’t been able to talk to anyone.
I visited Public Storage and the man at the desk Tommie did an excellent job and was very accommodating to me. Very welcoming atmosphere!
Just checked out - Timmie was a great, great help and the space did what we needed!
Tommie is a superstar. So kind and helpful..worth a big pay increase!
Had a great experience at this public storage location. Tommie was a tremendous help with my move out process.
Thank you so much for tommie always making me feel welcomed when I visit answer all questions and concerns will constantly keep me notified of any changes or issues in advance have a Great weekend he deserves a raise
Tommy is “great” checking you into your unit but after that, he does not care about your concerns or safety of your belongs .
My access history shows multiple entries from the gate pad, requiring my code that I have continuously told Tommy that I am not doing bc I always and only, use the app. He “informs” me that it is me, even though I am at work at time of access and will not look at the cameras….
I gave them my second key for a vendor to work on the lights in the unit. After months of it still not being fixed, I went to get my key, not only did they not have the key but they had no record of me giving them a key, only that I brought up the issue….
Austin is growing and theft is getting worse with it..
If you are storing anything valuable or personal, I would not store any items here.
Also, I’m pretty sure the walls of a storage unit should not look or move the way it does, the video in comments.
Richard was very sweet and personable! He helped me find a wonderful unit for a low cost, despite the website being weird. Thank you!
No light ever worked in. Unit
This 5 star review is for the office personnel and her name is Tammy. I had several issues when I went to my storage unit and she went out of her way to help me. She is super friendly and helpful. She deserves 5 stars
Super easy experience. Did all the check in online and when I arrived, Tommie got me squared away within a few minutes. Checking out was just as easy. I don’t use storage often, but this was a super easy experience and Tommie was super pleasant as well as efficient
I'd like to say thank you to Tommie
He was very kind very helpful, he helped me find the best storage unit for my belongs and Id recommend this public storage to any one looking for a space!!!
The process to reserve a spot with public storage in general was super easy and fast ! It was a SAME day rental!!!! Tommie was super helpful, made sure I had full access and everything I needed! Thank you for the great costumer service provided!
Great location, right off the highway and close enough to our place. Tommie is very friendly and has been super helpful. 10/10 for customer service. Clean facilities. Just wish the units were wider than they are deep.
Tommie has been so helpful and fast with the help. Nice guy and I’ve been here for a year had no issues.
Good location and good people working here. Tommie was a big help in working with my situation and getting me a reduced rate on my unit.
Tommie, Is absolutely fantastic. Made me feel
as if I was the only customer he had and made me feel important. 5 stars all across the board for this man. He’s definitely one of a kind. If I had an employee like him I’d make sure he would never want to go elsewhere for employment. Also if I recall the name correctly “Tami” was very helpful when I first got a unit … I loved her personality… Doyle Broadwater
The site manager Tommy was very responsive on getting an extra charge of payment that was my fault reinversed in a timely manner. Also got me a new unit finding out there was damage in my reserved unit before I moved in my belongings and verified it was not done by me. I highly recommend using this site if you need storing your things in Austin!
Tami is amazing!!! She was so positive and happy, her energy really made the experience fantastic!! Highly recommend to anyone and everyone!!!! :)
I had a great experience at this Public Storage location. Tommie was incredibly hospitable and kind, making the whole process smooth and stress-free. Highly recommend this location, especially with such wonderful staff!
Great service! Tommie is always very helpful. Thank you Public Storage!!
Tami thank you!!!
Tommy was always there to resolve any difficulties!
Great East to access facility
Tommie was such a big help. I walked in and less than 5 minutes later he was able to help with a big smile.
Thank you Tommie!
Awesome customer service on Property Manager, Tommie’s part!
Much appreciated.
Tommie was amazing! Super helpful and courteous!
Tommie is a great manager!! Very helpful and answered all of my questions!
Miss Tami is the best to ever do it. She’s like the mother I never had. She was the Sweetest lady I’ve ever met encourage me to keep pushing forward after recently, moving to a new state, you would never meet anyone as genuinely kind, sweet and caring as her
Tami is the best in the middle of my concerns and confusion she was my light in the darkness she deserves more than a promotion she needs all of the recognition in the world loved your customer service miss Tami
Mucho bueno
Easy move-in and checkout. Tommy was cordial and helpful
Tommie is awesome. He was super helpful and friendly. If you need storage in Austin he is the man to see.
Thank you Tommy. Tommy is the guy if you need a unit for storage.
Tommie was great after we needed to explain that the first storage unit we got wasn’t exactly suitable to our needs. And we were able to switch. Thanks!
Cameron was awesome!! He helped me over the phone a few weeks ago, and then again in person. Another individual also helped us, thank you so much!!!!
Tommie was an excellent help when I had to make a quick move out of my unit. Would definitely recommend this place for anyone needing temp storage with good drive-up access in North Austin.
I had the beat experience Tommie was the most helpful and 💯 customer service
Tommie was very helpful it was much appreciated
Tommie helped us get setup, great experience!
Tommie Jackson was super helpful and professional, as he welcomed me and helped streamline the entire moving process!
A Clean, Well-Cared for storage facility and the very best part of this very nice Public Storage facility is the manager, Tommie. He is a delightful, helpful gentleman...Excellent.
TOMMIE is really nice guy he helped me for everything thanks
Great service. Tommie was very helpful. rented here for a month, would rent again.
My first time experience at Public storage company has been nothing but perfect. I didn’t know exactly what size unit I need but Tammy has been extremely professional and helpful to find the perfect storage size for my furniture. Online was too confusing but Tammy made it super simple for me! I am glad I stoped by directly at the store!
Tommie was great, super friendly!
Tommie the manager goes out of his way to help with all storage needs, and it makes storing here a easy choice.
Tommy was very helpful getting my storage unit set up. Awesome guy!!!
Tommy the manager is a wonderful and caring person. He handles his job with care. I have been at this location for a year and it was a pleasant experience. Tommy is very responsive to any issues and is very personable. Thank you public storage.
Tommie, the Manager at this business, has been an absolute pleasure to deal with, for the entire time I have rented space here. He could teach other businesses the lost art of personal service and doing things the right way. He honestly cares about the customers as human beings and always goes above and beyond what is required.
Excellent service from my man, Tommie! Great employee!
Tommy helped me out a lot thank you Tommy. Edit: I felt coerced into writing this review. Tommy didn’t just ask for a good review he insisted on it wanted my phone and when I told him no he stood over me and watched me put the review in. I did not feel safe. I’m guessing that has happened to a lot of people.
Tommy was very sweet and kind and brought me water while I was organizing my company’s storage unit, even brought me a water
It is a decent size and a decent price. the people there were very helpful and Friendly, It is a outdoor facility, but daring the summer it can get just a little hot in there, But it is Texas after all, But other than that, it's very good.
Tommie was so helpful in getting a work order put in!
Thomas was very helpful in clarifying everything and answering all my questions.
I have had the pleasure of working w Tommy for many years and he is very efficient, always pleasant and professional
It is a pleasure doing business with him.
He’s the best!
Tommie was very nice and easy going the process was fast and smooth, looking forward to this place 😇
Thomas gave me excellent customer service. Very precessional.
Tommy is great! Very helpful!
Tommie helped get my payment taken of thank you
Had a seamless, smooth experience with Public Storage at 9205 Research. Tommie was fabulous, very pleasant, and wonderful! Thank you!
Received excellent customer service from Tommie
Tommy has been a superior groundskeeper for the public storage.
The gentleman working at this location was super kind and helpful! Him and the website and app made the whole process so smooth and easy. Next time I get a storage unit, I'll definitely come back to Public Storage.
Tommy was extremely helpful with moving in and moving out. He gave my movers advice when they didn’t feel confident my stuff would fit in the unit, and when I moved out, he made the process easy and painless. The location is clean and convenient and I had zero issues while my stuff lived there.
Pro's:
- Bobbie is always there so no crazy stuff
- 24 hr access using cell to access and manage account
- rooms are quality and have a hardy board wall
- clean area (Bobbie always scooting around cleaning)
- staff very friendly and accommodating
Con's
- some of the corners a little tight, but moving trucks can make it in and out
- prices eventually go up
Me: rented a 10x10 for a few years. Sad to move to another that is cheaper but less clean, units have tin as a spacer, damp in the unit, keypad access that doesn't always work and limited hours
I had a locker for years that I never visited, and Tommie was great at helping me figure out how to access my locker. When I did get back in, everything was as I left it (except for some dust here and there).
Tommie is so wonderful! He was so helpful in getting us moved in and his communication is top notch. Such an amazing experience. Thank you!!!
Tommie was amazing!!! Huge fan of this Public location and everything has gone smoothly. Def recommend
Tommie is very helpful
Tommie did a great job setting me up!
EDIT: I have to downgrade this place to 1 star because after less than 5 months, I was just notified my rental space will be going up over 40%. I'm sure they assume most people won't have the energy to go move all their stuff so they just take advantage of you like this. Beware!
Tommie has helped me out the whole time I have been here .. give him a raise thank Tommie for all you do
Tommie was the man. He was easy to work with and talking to him resulted in me saving money. I left in a much better state thanks to our conversation.
Tommie was so helpful! Thank yall
I just vacated my unit at this location today. I had the space 20 years! It was time finally to clean it out.
The team there onsite does a good job running the place. Anytime I had issues they were always resolved quickly. Tommy has been there for years and was always very helpful. If I ever need a storage unit again I will use this location.
BLACK MOLD - Had my stuff in the indoor unit for a little while and in that short of time, my boxes were wet and moldy.
Have had a storage unit here for over a year and have had no issues. Went in today to make some changes/had some inquiries and Tommie was very helpful and accommodating. Would recommended
Arlene was so sweet, wonderful and professional. Check in was smooth and quick and I can’t wait to move my stuff in!
Very helpful employees!
If you're looking for a storage unit in north austin choose this one and the reason is a 1000% based on Tommie and his customer service. Tommie went above and beyond with assisting me with my issue and was polite in every way. Recommend Tommie to everyone. Every company needs a Tommie thanks again!
Tommie help me , he is a good guy, and very good worker , thanks Tommie
Great rate and good convenient location. Plus, Tommie was very friendly and made the rental process simple and easy. I appreciate the great customer service we have received so far.
Not great service and expensive
Tommie at the front is very friendly and helpful. Great service!
Argued about very clear advertised pricing
Tommie was really helpful and informed me on everything.
Really bad experience trying to close my rental. It looks like they want to use how hard is to talk to someone at the property to charge me an extra month. First and last time using this company
Tommie helped me out with everything he is friendly and knowledgeable about the process I will tell other people about this locaton
It was and is the best Public Storage facility that I've yet to rent from. Tommy is really respectful and knows the true meaning of customer service. I will forever use this facility if I'm ever in need for another storage unit in the future. Thank you Tommy, you were awesome. I really appreciate the way you emphasize the "Customer" first in Customer Service!
Had a issue with something and received a call back to clarify the issue, more better, then when the issue occurred and also gave a resolution to fixing the issue, if anything like this had happened again, which would make things more better for customers that has or had a similar issue.
I have to say Tommy is the most helpful Gentleman I have ever dealt with. Renting here was easy and with much respect!!!
Tommie, it's the beast!!
Tommie was a great help. Smoth transaction!
Tommie has helped my mother and I navigate several storage room units for 10+ years. We are often have a number of requests and questions. He is always patient, professional, and courteous.
The services excellent. Tommie was super diligent.!!
Tommie was so helpful! He was prompt to respond to all questions and even gave me a call before and after move in to make sure I was all set. I also felt that my belongs were safe as he is very attentive to the area and even called me when I forgot to lock up my storage unit.
Great service!! Tommie is the best, he's been taking care of us 17 years!!
Super easy process to follow for getting a unit and closing it out
I have had a storage unit there for about five months. Tommie was super friendly and helpful the day we got it, And every other time I have seen him! I was there today and I desperately needed to change out the dehumidifying packet in my unit… Tommie kindly followed me to my unit and took out the old one , which was filled with gunky chemicals… It would’ve been horrible if I had to take that in my car home. I really appreciate his thoughtfulness. It is also a great location, for me anyway! 😄👍
Tommie was super helpful. I was having a hard time figuring out how to pay my bill over the phone and he was very patient and helpful with me. I really appreciate his customer service. He made me feel very taken care of and like he really cared about me as a person. That’s hard to find these days!
Kept my stuff in this public storage for a while and have not had anything except positive experiences from the staff working here, Tommie in particular is very kind and helpful
I moved into a 6 x 10 unit on 08/29 at 9205 Research Blvd, Austin Texas. I was greeted at the door by whom I believe was the property manager for this Public Storage location. His name was Tommie, and he was extremely helpful and professional in getting me set up with the unit the same day, which was critical considering my situation. I would recommend stopping by and asking for Tommie should you need a rental unit!
Tommie was great! Super friendly and helpful.
Only used it for a few months for summer storage but It was great. Not too expensive and the workers, like Tommie, were very helpful. Would definitely rent here again
Arlene is the nicest person ever!!! She made our experience at Public Storage phenomenal. We had such a hard day because we moved to our 3rd floor apartment and she made our day so much brighter. She deserves a raise! On top of being so genuinely kind, she went above and beyond to make sure we were taken care of. Despite it being past business hours, she still took care of us and made sure we were good to go before we left. I would 100% recommend coming to this location just because of her. You will NOT be disappointed.
Arlene was great helping me move out, she gave me all the info and the process was smooth
I had a really great experience at this Public Storage! Arlene was especially helpful, kind, and professional in helping me get moved in! Everything was smooth for the most part, except I had a second-story storage unit and there is no elevator here, just to warn you
Arlene was super helpful in expediting my checkout process, giving me a great rundown of everything I need to know. She was super friendly and was able to answer all the questions I had.
Great Customer service, helpful and friendly. Safe location and great pricing!
Spoke to Tommy on the phone and he answered all my questions!
Tommie is phenomenal and professional! Quickly helped me get my unit and set up the app.
Tommie was very helpful with getting things setup .
Tommie was very helpful with my request to get a last minute storage.
Thomas has been great since I first got my storage here. Very professional. Calls to make sure up to date with everything. Has made the storage process a lot easier. With a very convenient location.
Leticia was wonderful! She explained and showed me a lot of information about the space and how to set up the app
Tommie
Tommie who works here is amazing. Above and beyond customer service with answering calls, returning calls and was friendly, kind and professional. As for the rental experience I will provide an update after a couple of months.
Thanks for great service Tommie!
Tommie was Boomin! Happy he is still making great things happen at this site over the years!!
Tommie was so awesome and helped us get in and out quickly. Also, his office was clean and welcoming.
Tommie checked me in and out. He was very helpful. Give this man a raise.
Tommie provided the best customer service possible. I would recommend Public Storage to all based on my experience.
Tommie was great! Had a wonderful experience.
Tommie provided excellent service.
Strongly recommend !
Tommy was great and nice
Great customer service, in particular, tommie has always been great at answering or helping with anything storage related issues or questions. Highly recommend!
Tommie is always so nice and helpful! Anytime I need help with something storage related he answers the call! Thank you to all the public storage staff for always being so helpful.
Tommie is very nice and helpful!
Buena locación, muy buena atención de Leticia nos mostró las unidades con mucha paciencia muy amable
Thank you for the professionalism
Got help from Tommie multiple times.
It was horrible never again would I rent from public storage my experience was horrible
Tommie, thank you for your amazing help! Your patience was appreciated!
Tommie was great and easy to work with. I walked in and secured a 10x30 unit in 20 minutes and was out the door. The facility was spotless!
Tommy was great, easy process
Tommie took care of me when I checked in, was very helpful and answered my questions and assisted me in finding my space
Tommie is excellent, always amazing service at this location. It’s the only storage I use in ATX
Tommie was a great help with excellent service. Units are nice and access is great. Highly recommend
Tommie was very helpful. An employee left the company and got us going.
Tommie was very helpful and respectful in the procees
Tommie helped me with all questions and gives me the best costumer service ever! Impressed with this location!
Tommie was very helpful and professional. Looking forward to renting with him.
Great storage option, and Tommy the manager was great! Very nice, personable guy who showed me around and made the overall experience of renting a unit enjoyable and easy.
This place is a little weird To get to lol But the staff is incredibly friendly and Helpful. I see them making rounds often, too, which leds me to believe that they at least kinda care about my things!(:
3 star for price, cheapest I've ever seen but no help with carts or 2 wheel dolly's and no one to help with the bulk heavy stuff.
Tommie is an amazing worker and made the process super easy! Will definitely recommend!
Tommie made my experience so much easier! He had excellent customer service and made signing up a breeze. I definitely enjoyed my time there and would recommend to other people as well!
Tommie was awesome, I've stored a lot of stuff over my many years. This gentleman went way above and beyond to make sure everything was perfect. And I mean PERFECT!!!!
Great service by Tommie, smooth sailing at the property. I am very satisfied with the customer service provided, must mention the cleanliness of the storage. Highly reommended if you are in the area of Austin.
Tamala was wonderful and super helpful!
Tamala was very kind and helpful! I greatly appreciate the help getting set up!
Tommie is amazing person , helped me with getting the right storage space for me and was super helpful with giving me a tour and answered all my questions!
Easy to get in and out of and Tommy is great.
Leticia was awesome
Tommie was very friendly and made everything smooth and easy.
Tommie the manager is AWESOME! Super prompt to answer questions and call back and very friendly. We used this public storage location for more than a year when we were between homes. Checking in and out was a breeze, and we had no hassles. The movers were able to navigate in and out as well. I would recommend this location anytime.
Solid experience. Tommie was great help.
Tommie is great. He helped me out a lot, answered all my questions and was very nice. The facilities are also very good and I highly recommend this storage.
Extremely wonderful experience with Tommie. He made the move out seamless and was very helpful upon move out. Highly recommend this place!
Tommie is fabulous very thorough, kind, and you can tell immediately he loves what he does
We were helped for a transfer from Tommie, he was very informative, very professional and made sure we understood every detail of our invoice for the storage unit. We are very happy with this place.
Location. Price. Staff. Hours of operation. All good. S/o to my guy Tommie for always keeping the property spotless. Even puts up with my karaoke while I'm moving things around in my unit 😅. 5 stars
Tommie is the absolute best! Always great customer service :)
I have been using this Public Storage location for years and have never had any issues. Tommie in the office is very friendly and helpful and I would recommend this location.
Great service! Been storing things here for a year. Have had no problems. Tommie is a great individual always greets me when he sees me😊
Tommy was extremely professional, courteous and knowledgeable about getting me the correct unit fitting my already tight budget. I highly recommend these guys and had I not needed to see the unit before I rented. They have a complete contact free way of doing it all online. Thank you Tommy God. Bless
Tommy Good costumers service.
Facility is always clean and quiet. Great storage option!
I really appreciate Mr Tommie for everything he got me last second and he help me out thank you
Clean facility and wonder customer service. The associate Tommie was really helpful!
Awesome manager and service! I don't do a whole lot of reviews but when someone goes over and above I think we should recognize that! Tommie Jackson made our
stressful time having to relocate a seamless one. He is not only good at his job but phenomenal human! Thank you so much for your help and recommendations! Give this
man a raise!!!
The storage is not updated and the ceiling is not completed they have no acc there is marking on the walls and holes it's not suitable
Great Experience. Tommie was very knowledgeable and helpful. He showed me around, explained all specifics and different sizes of the storage units since i was not sure which one to get. Help me get a units in a different public storage due to availability. However the overall experience is top notch. Thank you.
Smooth booking and transfer process thanks to Tommie's friendly help on the phone and in the office. Great value!
Tommie here at Public Storage for the years I've used storage here!!! He's always very kind and takes care of me!!!
Tommie was very kind and helpful :)
Thanks Tommie for the continued wonderful service!
My first time renting a storage unit and Tommie made it an easy and stress free process. The day I was moving my stuff OUT of my unit Tommie was going by the units sweeping the hallways. He was friendly and reminded me that when I'm done to take my lock. I had no idea the lock purchased with the unit was mine. I also love that Public storage unit has an appt hat allows you to open the gate with a click on a button on your app. No more needing to get out of your car and typing in that long number! I'll be back!
Tommie was very helpful and polite to me on the phone when I had questions.
Tommie was very kind and made sure my move in went smoothly
Tommie was very professional, welcoming and knowledgeable. Thank you
Great place Tommie is awesome
Mr. Tommie is the representative of this place without a doubt! He is personable and one of the easiest people to work with ever.
Great place to store things for moves.
Tommie is a standout guy helping us with our questions and concerns
Fantastic space to store items. Really appreciate the service here.
Price has quadrupled in less than a year from the original non-promotional pricing. Def look elsewhere. Often trash in the hallways blocking access to your unit too.
I came in today and Tommie helped me get set up with my rental. He was super kind and explained all the policies to me about insurance and he helped me set up the app!
Was not impressed. I'm sorry. But the lack of knowledge coming from the office and the fact that they rented a storage room on the second floor to someone in a wheelchair just really says it all. And when I asked whether or not they had an elevator the guy I actually did not know the answer to that question. So we had to change everything to a bottom floor unit that was half the size 4 $30 more a month. Not really impressed
horrible training of employee led to me being charged a whole month after moving out. If I would have known I'd be charged for that month I wouldn't have moved out. Appreciate the predator like phone calls. i moved out the 1st of Apr, when rent is due for that month but still got charged. then they call me saying they need me to go back with keys I don't have to unlock the storage unit. What a JOKE! No other storage unit company has raw dogged me like Public Storage!
Weird set up. Staff is nice for the most part
Kim helped me find the perfect unit I was needing! Very informative letting me know exactly what I’ll need. Including gate and hours. Payment plans and fees and insurance! I recommend coming in and rent here
Tommie was great! Very friendly and helpful, and with this being my first time renting I definitely needed the hand holding. Thanks again, Tommie!
Tommie is The Man! He was so helpful and nice. He stood up to greet us, introduced himself and asked us both our names. Pleasant experience through a quick exchange.
Tommie makes every part of renting here so great! It's CLEAN and safe!!