Public Storage Self-Storage Units at 1648 Airport Blvd, West Columbia, SC
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
6'x6'Online only price$ 28/moSmall 6'x6'
$ 28/mo $37Best Price Label
- Inside unit
- 1st Floor
6'x6'Online only price$ 39/moSmall 6'x6'
$ 39/mo $51Best Price Label
- Outside unit
- 24 Hour access
6'x10'Online only price$ 41/moSmall 6'x10'
$ 41/mo $54Best Price Label
- Outside unit
- 24 Hour access
12'x6'Online only price$ 46/moMedium 12'x6'
$ 46/mo $61Best Price Label
- Inside unit
- 1st Floor
6'x12'Online only price$ 52/moMedium 6'x12'
$ 52/mo $69Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 58/moMedium 10'x10'
$ 58/mo $78Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 126/moLarge 10'x20'
$ 126/mo $168Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 406)
Jackie was some awesome very helpful I’m assisting me getting my trailer behind the gate
Very very helpful and I enjoyed the experience.i would highly recommend and much thanks to Jackie Matthews she's the best
The gentleman was very helpful and quick
Julius was very pleasant & professional with my storage rental today. Thanks a lot.
Loved everything about the one worker. The big lady heavy one was really rude and very unprofessional and unorganized. But the younger lady was so sweet and caring she need a raise
If I could give zero stars I would this is the absolute worst place to have a storage building at. The prices keep going up and if you’re not even a week late they cut your locks off and make you rebuy new locks. The customer service is trash
The customer service is excellent, they're both sweet, helpful and pretty women.
Natasha was very nice and explain everything very good
Friendly staff , help me with all my moving needs
Very friendly and professional staff. Great clean unit at a reasonable price. Better than others I've used
Mrs. Natasha is a great beautiful, gorgeous with a pretty smile, innocent, charming woman that I swear public storage have to keep around. I was having a bad day and when I walked in the building and saw her smile, all of my upsetness when away immediately and just like that I humbled all the way down. Her energy is just so so amazing and her hospitallity is on an executive level that every business owner must have in their company. It is my best judgement for her to be acknowledge for her Great services that she gives. I really hope that this company appreciates her because if not I'm definitely willing to hire her with great pay, free breakfast and lunch everyday along with a full tank of gas every week. She has a great great personality!!!
Amazing Customer Service !¡!¡! The Nice Lady NaTasha has Great Energy and Schooled me on how Great the Renting experience will be Renting from them through there App and it's Most Definitely the best Service I've received in a long time. Keep be Amazing NaTasha!!!
Tasha was the best!! Great customer service skills!!
great customer service skills. 🤗
Jacqueline was outstanding with helping me, with my gate codes..she also helped me.with my account
Very safe and decent place to store your belongings. The lady Tasha that works there was very helpful. I'm only giving the place 5 stars because she was so helpful.
Tasha was very helpful, I would recommend.
Jacqueline was awesome in helping me with information about my unit
Tasha was awesome with all my questions
Jacqueline was great in helping me with my account...
Patrick solved my problem with much success. Thank you so much Patrick
Natasha was very professional and helpful
Friendly staff and very helpful
It was a great place for me to store things for about a month till I could sell or donate.
Great staff, friendly and attentive.
***Once again I was impressed with the customer service I received at this faciliy. Natasha was very helpful and did more than expected. I would definitely recommend for anyone looming for storage.*** Jacqueline went above and beyond to help me handle a situation with a storage unit that my son had rented and was no longer able to pay for. Thank you Jacqueline, all businesses need someone like you and Public Storage is very fortunate to have you. 🙂
To easy to break into!!
Tyrone help me rent the right space for the best price. Thank you.
Jakie was awesome helping me onto my unit
Jennifer was very professional and polite also explained everything well Jacqueline was awesome!
The young woman was very knowledgeable and polite.
Tyrone was very helpful with renting me a storage.
I went to see about getting a storage unit and information,Natasha Tucker was very nice and helpful with explaining everything to me,she was very professional.
Friendly and helpful
Went in to get info on storage unit and Natasha Tucker was very professional, new all details of each unit. If I decide to use this storage unit it will be because of her down to earth professional personality.
I visited store 28029 and Natasha was very helpful showing me the storage unit and explaining all the details
Cost to much
Need to address an issue with rodents.
Tyrone was a great help with selling me a rental for my storage needs. Thank you.
Tyrone had excellent customer and was very helpful in assisting my account! Very professional and very polite!
Tyrone was great very helpful.
Tyrone was extremely nice and courteous. Always happy to rent at this location.
Tyrone was awesome
Great and friendly service and reasonable prices
Had a great experience. The quality and care of the lot was clean. The manager, Toni, showed high quality care in assisting me with my purchase today.
Toni was incredible. I had never rented a storage unit before and she made it as painless as an experience as possible!
Toni is the greatest. Super kind, understanding, and funny. She’s knowledgeable but not snarky. We love Toni!
I came in last week from coming from another location and the lady there toni or something I believe that's her name showed me exactly what size boxes I needed to get what I needed done. I will always come back to this location thank you
I was pleasantly surprised by the care shown to me as a customer. Both Toni, the manager, and Christy, the relief manager, went above and beyond to provide extraordinary service. They deserve an additional star, so I'll add one here ⭐! I would highly recommend this location for all your storage needs!
I went into public storage and spoke to Toni to storage my furniture and Toni gave excellent customer service skills
Toni is awesome! Great customer service! If we need future space, this is the place!
Toni is great! Place stays cleaner, no more wasps, and did the hard job of managing around the grounds construction work. Big improvements all around here!
Always a pleasure to work with there staff
Toni made my experience as a first time storage renter a breeze. Answered all my questions and made me very comfortable during the entire process! The units are easy to access and clean, if you have any issues or concerns they are VERY happy to help.
The security gate has been broken for yrs now, they kept claiming that they’d fix it. 🤔 Yada yada yada 😤 I became completely fed up with Management, so I got a new storage @ Cayce Mini Warehouse off Sox Rd. W. Cola (they are great) AND I’m almost positive that there is someone living in one of the units. That alone scares me and creeps me out!!
Toni was an amazing help! Very clear instructions and amazing people skills!!!
I called up here to find out the unit rates. Ms Chrissy talked to me about the best rates and storage for my appliances. She was very helpful.
Toni helped me today she’s very professional and amazing I’ll definitely come back to rent a storage again !!
Called in a few days ago and manager Tyrone was very helpful in providing great customer service skills and information I needed in order to store. Thanks.
Christy and Toni were amazing to work with. They made the process so easy to understand and I will use the facility again for sure in the future!
I rented a unit from Toni yesterday and she made it a very easy experience. I would recommend asking for her.
Tyrone was great in helping me rent a space today. I appreciate the customer service.
This place is awesome my whole experience was great from the time I arrived until I left from moving my things in. There is a customer agent here by the name Toni don't know her last name but she is an outstanding person, her attitude was perfect even with the changes I made Toni made she everything was right for me. She was very professional answered all of my questions all while keeping that smile on her face. If it was more people in the customer service industry like Toni this world would be a better place. So if your ever interested in storage see Toni she is very knowledgeable and great to work with. Thank you Toni I appreciate all you did for me that day! You definitely deserve 100 stars .
Great service!! Would highly recommend!!!
Jennifer is so easy to work with. My unit was ready when I got there the whole process was done within 10 minutes. I would recommend it to everyone.
I’ve been looking for a storage unit and I thought all of them were the same until I went to this facility I am they help I receive from Randy made me decide to go with this facility he went above and beyond So if you all decide to rent make sure to ask for Randy he is an ideal employee
Jennifer is awesome, polite and pays attention to people coming and going. She's always friendly! Beverly Woodle
Toni always give us the best quality service, we purchased a storage pack for a customer.
Toni is awesome. I was with my sister the other day and Toni stopped cleaning the hallway to help my sister get her lock to open. She even sprayed the lock so it wouldn't stick anymore. She called my sister after she saw we came back just to check on her and make sure the lock was working. This girl was awesome. Thank you Toni!!!
Toni was so patient with me. She was very helpful with getting me set up and was very informative. Highly recommend this Public Storage.
Ms. Jennifer is very helpful and informative. She worked with me to find the best option for my needs. The facility is very nice as well.
Miss Jennifer @ Knox abbott public storage was the most awesome friendly and helpful rental unit lady I've ever used. And I've been renting in different places for over 20 years. Definitely will use this facility again just because of her. Thanks for being affordable and fantastic.
Jennifer was very good and helpful
Excellent customer service.
Jennifer was amazing. Very friendly and helpful. Awesome customer service 😀
Great place to have a storage unit at. Jennifer is the best I can tell she likes her job. Whenever I go in she knows me by name and always has a smile!!!!
Jennifer...very nice and professional storage was clean and it was just enough space for my items. I highly recommend this place!
Jennifer is amazing ‼️ the moment I walked into the office , she was looking , smiling , while providing me the best customer service
Jennifer has great customer service
Jennifer was awesome. She was pleasant and helpful during a state from state move.
Wonderful customer service! We were in a bind and they really helped out, super friendly! Jenn was awesome, definitely recommend!
Jennifer was very nice and willing to help me with any needs that I had. The only complaint I would have is how much space there is at the facility. If you have a large truck, it can be difficult to turn around or for others to get by. Other than that, we had a great experience.
Jennifer did and awesome job with getting me my storage unit.. very fast transaction and very nice and friendly
Jennifer was great! We had some issues to trouble shoot and she was super knowledgeable and resourceful to resolve the issue.
Very good service and made me feel good about doing business with them.
Staff was very polite and I had a Awesome experience
Jennifer, very kind and hospitable. 🤗
I wish I could give them 5 stars. The manager (Jenn) of the establishment is extremely nice. She has been super helpful. But unfortunately, I had a rat problem 6 months into renting the unit. I had to trash $400 worth of property. Some things were priceless. The insurance company that I paid every month ($15) was unconcerned because I did not have receipts of things I purchased years ago. If I every need a storage unit again, I will use a indoor facility.
Jen was amazing. I was in and out in minutes and ready to use my storage unit. No hidden bull.
The customer service was excellent 😎✌
Jenn was very helpful to my special request for a certain unit and very friendly
Jennifer was very helpful on the phone and in person very friendly as well
Jennifer is exceptional. She made my first time renting easy. Will definitely come back for my storage and moving needs
Jennifer is great and she made sure that everything was lined up perfectly. Great customer service
Have been with this Company for 2 years. They have increased my monthy rent 4 times to almost double. I have my rental payment auto drafted the 3rd of every month. Jenny is very kind and understanding, but has no control what corp. does. I am moving out the end of the month. I would not recommend this company to anyone. Maybe all the other rental unit owners does the same as far as raising rent so often.
Jennifer was very helpful. She actually made me feel welcome and answered any questions I had. She was very friendly. And I could definitely tell she enjoys what she does
Very helpful and friendly!!!!
Jennifer at the public storage was beyond helpful and insightful with all of my packing needs. She took the time to explain what I needed to pack up my mom's apartment and all of the tools needed. Its been a long time that I've had to pack up a home on my own. She even made sure I had water to drink due to the hot weather outside. Please make sure to give her a raise because she knows how to provide excellent customer service. I will make sure to refer all of my friends in the area to see Jennifer.
Jenn was great and very helpful. I will definitely be coming back when i need a storage unit again!
Tammy was amazing! Such a helpful lady at the front desk! We had great service and will continue to store things here for a long time!
Jennifer gives the best Customer service, she is very sweet and make sure you have everything that you need. I was very happy for her to be helping me for a second time 🥰🥰
Jennifer help us so much is the best.
Bobbie is great. Facility could use a cleaning though, and the gate was broken. Rodent droppings in my unit...
Jennifer at Public Storage on Airport Blvd. was so helpful with my unit ! She was a pleasure to deal with !
Jennifer was very helpful and answered all questions
Bobbi was awesome, unit clean and serviceable. Easy process.
I began renting a unit here about 4.5 years ago. The unit is not climate controlled, no bells or whistles, the initial rent including 11$ insurance was 88$ per month. This is a gated facility, the gate stays open 75% of the time, so its not a real safety feature. Their phone system would never allow me to make payments over the phone, I always had to go in to pay, for the first 3 years, no matter when I went, the office was closed, it became ridiculous. After the first year the rent went up, NOTHING new or improved, no visible reason for the rate hike. Year 2, the rent went up, year 3 it went up and you guessed it, it went up again, never any improvements or changes, no use of the dumpster, a very sub par facility, well this year the rent was going up to 155$, I had to find a new place and I did. About 9 months ago we went in to get out all baby furniture etc and take it to some charitable organization, but upon entering the unit was greeted with the smell of urine and rat droppings EVERYWHERE, all the baby items were destroyed and had to be disposed of. When I told the on site manager, I was greeted with rudeness to myself and my daughter, no apology, no anything. Well I haven't been in a position to move out so I kept watching for more rats, I though they were gone. Nope, we went in this past Saturday 6/27/20 and as we went further back in the unit it became aparent that tg he rats had done far more damage. I had 2 night tables and a desk, all destroyed with rat urine and covered in droppings and chewed on, I lost two very large wood signs ( decor) they were destroyed. They had chewed through boxes and destroyed small appliances. All in all this place is horrible and I would NEVER recommend renting a unit there. EVER!!!
Bobby helped me so much she just rocks !!!! Very informative and helpful I'll never use another company thank y'all for everything Bobby rocks!!!
Tammy is amazing and does excellent job. Really appreciate her great customer service.
Bobbi was amazing! So helpful and very friendly. My space ended up being unavailable and she was VERY quick to accommodate and fix the problem!
Jennifer was amazing and helped me out. Thank you so so much
Jennifer showed me and fiance different storages .She help us so much she is a wonderful person. she calls us when our storage is due. we live in northern jersey she been very helpful with out storage she's great to this company she a great asset to this place nice and friendly and very compassion person she's always working she need a great big vacation.
Jennifer was awesome. She helped me with everything. Quick and easy process. Very sweet lady to work with. Will use again!
Our experience was awesome and quick. Jennifer knew exactly what to do and how to handle what we needed. She was extremely informative and answered all questions. If you need someone she’s your go to girl!
Thanks Bobbi for the motorcycle stories
Thanks to Ms. Bobbi for the OUTSTANDING customer service. I think she was out doing checks and picking up around the facility and seen my brother and I loading up our motorcycle. She can by and asked if we needed anything and we shared a few motorcycle stories. It's nice with everything going on in the country to have companies with employees who still are there for their customers.
Bobbi was nicest easily going person to do business with. I would recommend public storage to anyone!
Jennifer was awesome and very helpful and the experience was quick and easy
Amazing help from Jennifer!! I was very pleased with the help she gave me showing me 3 different size storage units because I was going to overpay for a lager space than I needed!! I would definitely recommend storing your items here you don’t ha e room for.
Jennifer was very helpful in getting my storage unit reserved when my college closed early for the rest of the semester!
Ms. Bobbi was very helpful,very respectful and explained in detail all options.i wish there were more like her in this world.thanks for all you have done for me
Jennifer was fast funny and super nice! She asked about a reservation and when she realized i didn't have one she didn't miss a beat. We were shown an available unit that she suggested based on the info i gave her and were in and out in 30. One of the best experiences I've had when moving!
Jennifer is awesome. Great experience
Jennifer helped me greatly and was very friendly.
Jennifer was great. Explained everything we needed to know and answered all out questions thoroughly!!! She was great!
Manager Bobbi was very courteous and welcoming. I got my storage right away.
Service was great. Jennifer was on point and fast.
Very nice and helpful will come back any time
Jennifer was a wonderful help today, we really needed a storage building for a party and she was fast and friendly. Thank you for helping us , your amazing.
Jennifer was very helpful!
I experience am a client of your store that is on 302 my problem is Patrick is rude when he makes his phone calls and Jennifer of that is in this office is just as equally as well so they took the training from the same manager but I want to let you know how much I appreciate I come in to pay my bill today Miss Bobby was just as nice as she could be and I appreciate you putting somebody else in this office I am thank you very much I have a reason that I don’t come into the second Wednesday of the month and that would be because I’m on SSI so I can’t get here before the second Wednesday but nobody has to be rude to me thank you for listening and I preach
Jenn was incredibly helpful in my transition from a 10' x 6' to a 10' x 10', and gave me plenty of time to move. I highly recommend Jenn at Public Storage!
Jennifer was a down to earth nice lady I appreciate it 😍
Jennifer was sooo nice I will definitely come back to this location if needed!!❤️
I showed up 30 minutes before closing and Jennifer was great. Not sure if it was the weather or the cell service, but I was having issues with reserving my unit online. She helped me get set up in no time. For the unit inspection, We were able to enjoy a splash through the rain on the orange Public Storage golf cart. To sum it up, knowledgeable and professional.
Jenn is great she helped us very much and she does a great job. She never had an attitude about anything service with a smile I know we got n her nerves with the clean out she told us the rules and what we needed to do and never was mean about it !! But the district manager was not nice at all she said we left cigarette butts and trash laying sorry if I did but I did not to my knowledge. She had a bad attitude with my wife thanks again love it here at public storage Jennifer is the best !!!! Joseph Lamb
I really don't know how this person is getting such a good review! She is very rude and has been since the day we moved in. I don't recommend this place they raise their rates every 6 months.
Jenn exceeded my customer service expectations was extremely helpful in helping me choose the correct size unit for my needs!
Jennifer was amazing very fast and love the fact we got to see the storage beforehand .thank you so much for your hard work keep up the good work.
Patrick did a great job explaining the prices. He even offered to help me move a couch. Appreciate the good service.
Patrick and Jennifer are Awesome
Jennifer was extremely kind and helpful! She did a great job!
Love Patrick and Jennifer. They are very professional and friendly. Very convenient for our storage needs.
Jen did a great job in hepling me out today. Really appreciate her attirude and smile.
Jennifer is a wonderful representative of public storage!!! Patrick is also very helpful and courteous!!! Public storage is a great facility to store your belongings!!!
Jennifer was an amazing help, she knew exactly what I needed and she took care of my quickly understanding my time constraints. This location is awesome!
Jennifer was super helpful and friendly!!!!
Jennifer was extremely helpful and kind. Very knowledgeable and understanding. Great business.
Great service, Jen was great!
Ms.Jenn was phenomenal, ginuinely helpful to set up and clear to the instructions of our payment. Very transparent.
Jennifer was very nice and helpful. She helped me change storage units with ease when the other was too small
Ms. Jenn has always been very helpful and honest with me , concerning my storage. When ever I walk in ,she always says hello with a smile. She calls me to inform me of my account, it helps me to stay current on my payments. She is as positive asset to your company. Thank you Public Storage for helping me with my storage needs
to whom it may concern jenn was a vett nice helpful woman love her thank u candy Taylor
Jen is the best I love her ❤️ Love this Public Storage location the staff is amazing, super friendly fast and convenient services! Very clean storage. My belongings are safely gated all around the property! Amazing service 5 stars!
The manager is nasty and never answers the phone !!!! MY BALANCE WAS 6 dollars and only has been there a month they gave me a 20 late fee and a 40 lean fee for a auction when my stuff has barely been there a 1 month !!!!! DONT PUT YOUR BELONGINGS HERE!!!!! THEY WILL NOT TELL YOU OR CARE !!!
Jenn, was extremely helpful, great service.
Gloria Was Really Nice And knowledgeable about her job thank you
Jen was fantastic and very friendly. I enjoyed our rental thanks to her.
Public Storage on Airport Blvd is and excellent place to rent an storage unit. Ms Jen is so kind and offers excellent customer service. I would recommend this establishment to everyone!
Jenn is a great help!
Awesome help with getting us in fast and easy very informative about everything will definitely will recommend them to use
Jennifer was amazing and very helpful.
Jennifer was awesome ..great service
Jenn was awesome
I called over the phone to set up an app the customer service representative was very polite & knowledgeable. He assured me the manager would call me to confirm the appointment, the manager called as soon as I hung up the phone. I arrived for my appointment she was there waiting for me ready to go. Very polite staff Quick service definitely would recommend their services. Great job Cayce Team!
Randy gave me A+++ service. He made it very easy and I enjoyed him making me feel important. Thank you Ms. VW Jackson
Jennifera done a very good and fast job checking me in to storage. I was in and out in 10 minutes.
Jennifer was very helpful. Thank you jennifer!!!!
Jennifer was amazing! She was very friendly thorough and she didn’t have us waiting for a long period of time! She will definitely be my go-to person if I need anything!
Jenn,Oh My God,Is Awesome...Wonderful Customer Service and Very Friendly...Love Her Personality...
Jennifer was great. Will do business again with for sure!
Jen was great! Very friendly and extremely helpful for a first timer! Most definitely have gained a very excited customer!!
Tricia was amazing! I couldn’t get anyone on the phone and waited around for an hour and I drove down the street to the Knox Abbott location where I found Tricia who dropped everything and drove to this location and helped me so much. She was just straight up amazing. I heard she’s a new employee and well, she deserves a raise because she made sure I was taken care of. Thank you so much Tricia, you’re the best!!
Jenn, was great! It was quick and easy to get a small storage unit. I will definitely be coming back if I ever need storage.
Jenn did a great job
Jenn was awesome ! She very quickly contacted me and got me a storage unit within 10 mins of my first call! Great customer service and expedient.
Jennifer was so sweet and helpful!! Making moving out process easier for me!
Jenn was incredibly pleasant and helpful getting me set up. Excellent service and quality facilities.
Jenn was fantastic. She helped me by providing a quick and easy process. She even offered stuff I didn't think I would need and it definitely will come in handy. I definitely recommend this place of you're looking to store in West Columbia.
Jennifer was absolutely amazing. Extremely personable and helpful! She made moving for us so easy and accommodating!
Randy was excellent and super helpful. This is my first time renting a storage unit and he answered all my questions!
Jennifer was amazing and veey helpful and was able to assist me with my needs! Thank you so much Jennifer! You made my day so much easier!!!
Jennifer is a very pleasant individual. She made sure that all my questions were answered without frustration and was willing to find a different storage for me if I was not satisfied with what I had gotten. I would recommend her location definitely.
Jennifer was very kind and nice great customer service
Jen Was Very Nice
Jennifer was Very helpful and personality plus!
Mrs Jennifer was super nice and super helpful.
Mrs Jennifer is super nice she deserves $10+ more for her hard work 💛
Great Customer Service outstanding personality and really pleasure to be served by Randy You Rock airport blvd
Great experience with Jennifer! She was helpful, a And very friendly!
jennifer is amazing! So kind and eager to help! Made my experience 100% better!
Thank you to Jennifer for being the most caring person to me today. She went beyond her duties to help me in a stressful situation. Thank you so much.
Jennifer is great! She was very helpful and had very good Recommendations
Jenn and Randy were great. Great customer service.
Jen was extremely helpful. She was quick & professional. My wife got in & out with our new unit within a matter of minutes. Thanks Jen!
10 10 10 stars. Jenn was amazing!
Randy was awesome 😎 very knowledgeable and helpful
Jennifer was and is awesome she helped me so much I would recommend this Public Storage to anyone who wants a storage unit.
Jen was amazing and informative made is easy and smooth transition thank you Jen
Jen was super helpful! We had an excellent experience at Public Storage.
Jenn was awesome. Very helpful
Wonderful help Jennifer was great and loved speaking to her
Jennifer was extremely helpful and friendly. She offered me many options for unit size as well as protective equipment for my things. Plus this location was able to accommodate the large moving truck my things were! Over all this was a great experience!
Management Jen was so amazing!!!!
Jen was GREAT! Would definitely refer this public storage.
I can't express how helpful Jenn was & still is in an extremely stressful time in my & my Service Dogs life. I would've totally lost my mind if I didn't have her helping thru this DREADFUL transition in life. She has even become a good friend to me & my Service Dogs. My Service Dogs absolutely adore her, as well! Sincerely & from the Heart, Sharon L. Harwell
Bobbi is awesome great customer service love this place very clean and Bobbi is awesome
The staff was very friendly and everything was well kept Bobbi was great
The costumer service lady Jennifer is really nice. Great service 👍🏽
Hello, Today I reserved a storage room over the phone at my local Public Storage & I met Jennifer. It was almost like she was waiting on me lol. I really enjoyed the service I received she was nice and kind & made my visit a breeze. Without her help today I never would have known my phone calls were being forwarded to some miscellaneous company. Thank You So Much Jenn.
Very well good at what she do
Thank you Randy for great customer service!!! Randy took the time to make sure we had an affordable unit with an appropriate amount of room!
Randy was of great help and answered all my questions and concerns. Also helped me pick the right size unit for my needs. 👍👍
Really 5 stars doesn't begin to describe the experience that i received.. Randy was very friendly and so compassionate of his work. My wife and i have recently moved from ct and there is no place but public storage that id recommend. Please visit them....
I went in today, to get a storage unit today and I was a little nervous because I didn't know what I was doing. Jennifer helped me and she was so nice and helpful. Had a very nice attitude and everything. Really enjoyed it.
Great service and friendly people.
Easy to get started and Jennifer is great and so helpful!
Jen was awesome !!
Jen was really cool.
can i pay late?
My experience with Bobbi was great she explained everything i almost left but she made everything right I would recommend this location to anyone
Stuff is safe and reasonable
Jen was very nice. Great service
She was very helpful. I enjoyed meeting her.
Jen was the Best! She was very helpful and excellent customer service. She was very insightful for my storage needs. Check her out!
Great customer service! Very happy with my experience here.
Real good customer service
Jennifer was awesome!! Absolutely best customer service 10 stars
I was late calling and Jenn got me scheduled immediately for a walk through. She showed me multiple units patiently. She has great customer service!
They are super professional, courteous and really had an interest in getting me the correct size storage for my things!
Jenn was incredibly nice and helpful@!! Good experience!!
Everything went really smoothly. Jenn was awesome.
Jenn was very knowledgeable and pleasant.
Great service. Jenn was awesome....
She was very nice and considerate. Very helpful. Shes the best.
Ms Jenn was really nice
Nice job to Larrissa! Easy process and friendly service.
It's a storage unit they are helpful
Just to say Ms. Larissa, did a wonderful job with giving us our storage... If I could talk to managements... I would love to give her a raise... Keep up the good work Larissa...
Jennifer, thank you for all your help. Highly recommended!!!
Clean and convenient. Staff helpful and friendly.
We were told if we moved out before the new month we wouldn't have to pay the next month. Questioned the bill because it didn't make sense and she says no worries I understand it. They sent email and it shows no free month. We moved out within the end of month only there less than day. They wouldn't give at least the one month charge.
Jennifer was wonderful. I really appreciated her finding me the perfect size and she showed great customer service. Will definitely recommend to others.
Good to have
Went to auction. Very nice people, easy to do business with. Good units and good prices. Will go again!!
Awesome service. friendly Staff. Jennifer is wonderful and very accommodating. Highly recommend renting here!
Jenn was really nice helped me find a unit in a quick manner!
Jenn was really nice and helpful. Called 2 days ago and she helped me get the last unit. Would definitely recommend!
Thank you so much! I was in and out with a great deal in 15 minuets. Thanks Jenn
Jenn was very helpful. I would recommend coming here's
Amazing will always store with them
Jennifer was an amazing help !! 5 starts!
It was an easy pleasant experience and I really loved Jennifer, great customer service!!!!!
Shelley was fast and helpful! I appreciated her positivity in the morning! Thanks!
Jennifer was really nice and gave great customer service.
Jennifer & Shelly are really great. Wonderful hospitality.
DO NOT USE THIS PLACE FOR YOUR STORAGE NEEDS. Terrible! 1 Star! UPDATE #2 - Changing to 2 stars (from 1 star) because - I received another phone call from District Manager. He says he will correct the issue and return all money. Nice guy. Hope he is successful. I still have issues with local employee(s) at this Public Storage on Airport Blvd. though. Can't trust them. No to mention, my daughter said they were yelling at her when she went back to reverse everything. "Nice" is NOT how I would describe the people at this location. I have another word in mind but, won't say it here. And I still don't know how, and who changed the move-in date. UPDATE - The Public Storage District Manager just called me. When I asked about the insurance issue, all he could do was babble, and say um, um... So I asked how the move-in date got changed, and by whom. He said by the requester. I informed him that I AM THE REQUESTER AND DID NOT CHANGE THE DATE. Again BABBLE, um, um... So I asked about the lock. Again BABBLE, um, um... Told him "Don't call me again. I'm done with Public Storage" and their SCAMS. Hung up the phone. ORIGINAL POST - I rented a 6X6 unit for $49 a month for my 18 year old daughter. She gets there (I'm in California, she is in SC) to pay for the first month (which was one dollar (a special), plus an admin fee of $24 - total was $25) and they immediately start taking advantage of a young girl just beginning her adult live who is a little gullible. First, they over charge her for a lock (which she didn't need) then, they insist she purchase insurance, WITH A $100 DEDUCTIBLE, saying it is REQUIRED. Problem is, it's not required by SC law, and the items we were putting in the unit were worth less than the $100 deductible. The final bill was $69!!! Not $1 as advertised. I also just rented a unit here in California and I have so many questions - What cost $24 (the admin fee - which I did not pay here in California)? Why did they charge $20 for a lock you can buy down the street for $10 (Master Lock 40D)? Not to mention they did not even give her the lock. Just the keys. Why do I get the feeling they were planing to keep the lock (that we paid $20 for) after the unit is cleaned out. Why would you buy insurance, WITH A $100 DEDUCTIBLE, when the items you are putting in the unit are worth less than $100? (I was not required to buy insurance here in California - I was not even asked, and what I put in my California storage unit was worth about $2500) Why did they start the rental on the 26th of April, when the request I made was to start on May 5th? It looks like they wanted to TAKE ADVANTAGE OF A YOUNG GIRL and get some extra money (10 days of rent) out of her. This place is a big SCAM. This place and the folks that work there, are taking advantage of people, and that is just wrong anytime. They should be ashamed. Canceled the storage unit.
Very friendly service. Jennifer was great!
Spoke with Jennifer very good customer service! Better than the facility on Garners ferry!
Place is great and the people are nice and understanding. Jennifer was the one who helped us and she is the sweetest person. Thank you public storage for your hospitality.
Shelley is amazing. I needed a storage unit for two months while in SC for sales presentations. She was always there with a smile, a scissor, a Trash bag, whatever I needed when I stopped in. She coordinated deliveries for me to receive samples when I was out of town. She is a true asset to your company.
The person keeps you waiting
Shelley was amazing!
Jennifer was great
Jennifer is the best. She was awesome.
Shelley was very professional. Quick, courteous, and extremely helpful!
She was great in assisting me and answered all of my questions and concerns!
Jennifer was exceptional
Shelly is best customer service representative and very respectful thumbs up to them
It was terrible I would not recommend anybody rent from this place they did not expect My unit before renting it to me there was holes in the wall I could not get a refund but I'm leaving soon as my 30 days is up I had a very bad experience will never rent from them again
Had a nice conversation with Jennifer while in the office. Great people
Unfortunately this turned out to be a bad experience. I had household belongings in storage for 4 months. I didn't realize it until we moved out that the place was infested with rodents. There were feces and urine stains everywhere on just about all of my belongings. Some furniture was chewed and damaged. Customer service was good, but I can't recommend this storage facility to anyone.
Fantastic service from Jennifer and Shelley. They were both helpful on move in day. Made the process smooth.
Very pleasant thorough.
Shelley did a wonderful job. Would recomend her. Loved her.
Clean. The counter person was nice and professional. They didn't tell us on the phone that there was a mandatory insurance cost due at the counter
Shelley was great ! Very knowledgeable.
Shelley did an awesome job showing me the unit, and going over everything. She was very professional, and polite. She had great knowledge of the property, and of the policies. I look forward to using Public Storage on Airport Blvd.
Fantastic service. Clean property. Easy process to understand. Shea and Shelly have been great. Highly recommend this location.
Shelley was very helpful when I came in to fill out all the paperwork. They held my unit a week so I could rent it and made the process quick and easy.
Shelly did a great job eith my service today
You can put your stuff in there
Quick and easy process with Shelley... was in and out within minutes and got everything i need
Spacious rentals and fair price
Jennifer was amazing, has an awesome personality and honestly had a great time signing my paperwork with her/chatting it up. 10 out of 10.
Will not return ever!
shelley helped me today for all thepaper works. She is very helpful!
I recently visited Public Storage with my niece to get information on the different size storages for her college belongings. Ms. Shelley was very helpful in helping us pick out the right storage. Ms. Shelley took her time to show us the different size storages that was available at the moment. I recommend this particular location to anybody who wants to purchase a storage. Thanks a lot for helping and taking your time to show us the different storages. We left out as some happy customers.
Terrible company to work for. Don't store here. They don't care about your belongings. Company wide that is.
Shelly was very pleasant and helpful !!
Mrs.Shelley was very pleasant and helpful to my rental needs.
Went to rent today and Simae was such a great help and so pleasant. Property was easy to maneuver and the unit is exactly what i was looking for! Highly recommend
Shelled Great service...
Shelley is amazing and very easy going with getting a storage unit. I highly recommend coming to this public storage
Great service. Courteous earns professional employees. Made it so easy to get a storage unit.
The property manager, Shelley, was very thorough, showed me the exact unit I needed and answered every question I had. I would rent a unit from this location again.
Shelley was very thorough and extremely friendly. She was able to offer me all their available services and products without being pushy. Definitely recommended
Shelley was very print and covered everything with me, very friendly and explained every offer. Great Job!!!!
Friendly & informative representative (Shelley)!!!
Shelly was very polite in answering all of my questions. The property was well maintained and I recommend this location.
Clean area, friendly employees. Answered all my questions. Made storing my things easy.
Shelley at the Airport Rd PS... ♡♡♡ exhibited all the interpersonal skills to heIp a new customer. She was kind, smart and made me feel important. Plus she recommended the size unit I needed . Thanks Shelley I am headache free. My house has found a new home.
Shelley was very professional and explained everything regarding storing my things. The surrounding area was groomed and looked very secured. I had a friendly experience and Shelley listened to everything said and made recommendations.
Shelley was very courteous and professional. If I had a customer service business I would hire Shelley as a customer service representative. The property was clean and well maintained. I recommend this property for rental.
Clean property. Friendly staff always willing to help. I'd tell my friends to rent here if they needed a storage unit.
Went by the facility and spoke with a very nice young lady named Jasmin. She was very helpful and was able to assist me in picking out the size unit I would need for what I would be storing. After going over all the prices, insurance and location, I decided that because of her helpfulness, I would use this Public Storage! I will highly recommend others to you in the future! Thanks!!
Jasmine and Kelli truly understand customer service. If you're needing a place to store your stuff and want people who really care about your needs, then you've found the right place.
I called to ask about the spaces they had and pricing. Nikki was very helpful and was polite and took the time to answer all my questions. She was pleasant to talk to and made me feel at ease. Thank you.
Service was great... especially on a Sunday afternoon. Thanks Jasmine and other staff!
Not clean at all ever thing got wet and mod on it, would not use them ever again. Price is to high for how bad it is.
Very Good costumer services and love the spaces for my stuff love it!!!!
This property is kept very clean. Jenny does a wonderful job at what she does. oes a wonderful job.
Jenny was very great in servicing me with my storage unit. She was very polite and waited on me hand and foot. Im so thankful to have an associate from this storage facility who takes pride in her work and her customers!!
Jenny is the BEST ! I recommend this location to " ALL " !
The manager was very helpful friendly and explained everything to a t thank u jenny.
Jenny was very helpful, helped make my move go smoothly. Found me just the right space and the supplies I needed. Thanks Jenny.
Awesome service from the staff at this location. Made my move easy. Close to my house and convenient.
I visited the property and the property manager, Jenny was a huge help. She explained everything and made everything clear. Just completely wonderful at helping costumers.
The property manager, Jenny, is awesome she is so sweet & helpful. This has been a great place to store my things as a college student in between moves. Great location & great service. If I need a temporary storage unit in the future I'll definitely be back.
Jenny is great! She is super nice, very accommodating, and truly cares about her customers. She goes above and beyond to ensure that her customers are happy and that they know their things are safe. The gate entry codes are different for each unit and the site has 24-hour surveillance. I 100% recommend this particular location to others!
Always friendly. Very attentive and great attitude. They have very fast service.
So hopefully and nice!! Explained everything! So friendly, and everything was nice and clean!
The lady that works there named Jenny always went above and beyond for me.
Jenny was assisting us with a rental unit. What impressed us the most was her willingness to show us that a smaller unit would work fine for our needs instead of trying to sell us a larger unit at a much higher cost. Not too many people would do that. Jenny was very knowledgeable about how much would fit in each size unit. Highly recommended.
I had great quality 5 star service
The property manager, Jenny, was extremely helpful and personable. She made our move so much easier. I highly recommend this location.
The property is super clean! Jenny is awesome. You definitely don't have worry about safety either!
Great people to deal. With
excellent service love my Jenny
Jenny was great. I've never had a more pleasant experience at public storage in the 5 years I've used their services.
I would truly recommend this location to everyone that I know. First impressions are the most memorable. Upon entering through the business doors I was immediately acknowledge and greeted by an awesome property manager named Jenny. I felt like I was with family. She truly made me feel valued the moment she spoke and is extremely knowledgable of her profession. In my lifetime I've had several business relationships with companies and by far this experience goes down in history as the ultimate experience. Thank you so much Public Storage but especially Jenny. Keep doing what you do! A true professional more companies could learn from you :)
Pleasant experience, good info, clean facility, could be better on prices
Wonderful!! Jenny is so helpful and courteous!!
Kimberly very nice to do business.
Public Storage the manager Kimberly was very helpful and informative. I'm new to area and really appreciated her knowledge
The young lady was very nice helpful she answer all my questions l think her name was Kimberly nd l want to thank that young lady for doing a beautiful job... and l rent me a unit!
I rented at the Airport location with property manager Jenny. She was very helpful and knowledgeable of her merchandise and property. She truly cares for her customers. Thanks
I have been a customer with public storage on Airport Blvd since 2010. The customer service has always been great. Jenny is always a pleasure when I go in to make a payment. Thank you for always making sure your customers are happy and taken care of.
Customer service is a +. I got help very fast and appreciated everything that was offered to me. Thanks Public Service!
Great customer service!
Jenny was very helpful with the reservation. I called her and she had really good manners with me over the phone and she helped me make sure i put the reservation in right. I will recommend her to other people
Jenny was always there with a smile. You can tell she cares about her job and customers. Really glad I picked this site. Will miss unit #10 and Jenny.
Great Experience! ! Shamekia was extremely helpful and knowledgeable. She answered all of my questions thoroughly. The customer service was excellent and she was such pleasant person to speak with. I would most definitely recommend this location to all my family and friends. Awesome job you guys!!!!:)
Jenny is always very pleasant and very helpful I would recommend public storage to all my friends and family thank you Jenny for being there
Great storage to have. The staff was very nice and helpful.
I didn't write this review I found it on a complaint page. Yes, I totally agree with Tony 100%. I have been a customer with them since 1994 & they have done nothing but increase after increase like this new one from $57.00 to $63.00 per month. That is a $6.00 increase. I can see like a $2.00 one but this type is just pure greed. I am going to turn this into the BBB for what they are doing all the time. I think this needs to be looked into by a higher up people. add your res...Continue reading
Shelley gave great service and made sure I had everything i needed before Leaving. She was an outstanding person and gave great customer service.
Msg. Jenny provided wonderful customer service and made ut well known that I am a valued customer! Thanks Jenny.
Jenny, the onsite manager, is very courteous and thorough. She took the time to explain how the system works and drove me around the property to show me different options I have. She also went above and beyond in assisting me making a reservation for the unit I wanted. I am glad I picked this location for my storage needs.
Couldn't be more satisfied with the customer service, overall well-kept property that I would definitely consider using again.
My experience was wonderful Jenny was very kind. And she knows her job well.
Best customer service I've ever had! Jenny is an outstanding associate and was very helpful in assisting me and my husband picking out a unit. Thanks!
Great service, secure location. Quick and easy.
Very friendly lady at desk . With great help. Jenny
Jenny is a great asset to the business. Jenny is a pleasant and good person. Keep up the good work. Thank you.
Jenny has helped me more than once and I can't tell you how grateful and helpful she has been. The customer service she has shown me is up and above anything I could of expected. I would recommend everyone and anyone to use public storage. Thank you again
Jenny is very helpful!! She did everything in her power to make our move into our unit a smooth one. The property is well kept & clean.
Always friendly, always helpful and professional. Would highly recommend them to anyone needing short term or long term storage.
Jenny rocks! Super helpful, knowledgeable, and easy to interact with! Thanks Jenny!
jenny was lovely and very informative. great service
It was a great experience very helpful and knowledgeable about the information... I say ask for Jenny to handle your account at public storage
The service was awsome!!!
Awesome staff. Outstanding professionalism by all I encountered. As a member of the armed forces, I will use this company every single time I change locations! Ms. Jenny truly cares about her customers.
This is the 2nd time that we have had to use this location and the customer service has been above standard. Recently, I had the pleasure of working with Ms. Jenny and she was very pleasant ,making sure that I was in and out without any hassles or long waiting.
Miss Jenny is sooo sweet!!!
Outstanding customer service and help out of all the ones I called she was very helpful and easy to deal with thank you so much and will definitely tell everyone about how rays and helpful she was. Thank you sooooo much for everything