Public Storage Self-Storage Units at 5508 N Rhett Ave, North Charleston, SC

After being scammed on a house that my daughter and I moved into then 2 weeks later informed that we needed to move that she no longer wants to rent the house and not returning any of our money feeling lost scared nowhere to go I had to put my things in storage so I called public storage spoke with Miss Yolanda, she is an angel sent from heaven very pleasant informed us not just on price-wise but space wise what we needed she was extremely informative. I hope not to be a customer or long ready to find a home but I will be forever grateful I recommend the public storage on North Rhett with Miss Yolanda to everyone. Thank you Yolanda Kimberly Gibbs and Madison

This is an AWESOME location to secure your personal items!!! I want to give Yolanda, the manager who is such a smart and excellent business woman! I have truly enjoyed speaking with her regarding my unit. She is very knowledgeable and friendly. These days this is rare so I believe in giving credit where it’s due. Thank you Yolanda for providing excellent Customer Support and Service!!

What phenomenal customer service and location. Ulanda went above and beyond to assist me with my new unit, everything about my rental experience was amazing. Thank you so much Ulanda! Public Storage, you have a team member that is at the top of her game.

I was trying to find my room that I rented and I ran into Ulanda! She stopped what she was doing to took me to my storage room! VERY Friendly and Professional! Thank you!

Great property!!

Great lady works here. The manager named Yolanda takes care of everything. Very nice and professional.

Ulanda is the best. Okay I have to admit I was a storage hopper for the past couple of years trying to find the best price and best service. Well I found it! Omg the woman that runs this place is freaking attentive and on top her stuff. It’s always clean and I’ve never had any issues. I feel like my stuff is safe and protected unlike other places, even other public storage facilities I have rented from I don’t feel I received as good of service. In all sincerity this is by far the best experience I have had renting from a storage facility. The only complaint I have is that sometimes my favorite manager I think her name is Ullanda is off and I have to explain my rental situation to some stranger (I rent multiple units). Ullanda knows everyone on the property plus their individual situations and takes care of everyone’s needs as if they were her own. I couldn’t ask for a better property manager and public storage is freaking lucky to have her! And the public storage customer service has been great! If I need anything Ullanda helps me and if it’s after hours some random person helps me, but my point is that I always get the help I need when I need it. I fully encourage anyone looking for storage facilities to rent from THIS storage facility on north Rhett they definitely have the best person watching out for you and the best rates and it’s so conveniently located! Plus when you get hungry Waffle House is across the street! Enough said!

Ulanda is truly helpful! Thank you so much for your assistance and support. I’ll definitely recommend!

Christina was very helpful and answered all my questions that I had.

Signed up for a unit online hassle free. Online instructions on how to access the unit after office hours. Quick and easy!

Great facilities & awesome manager; Ulanda is a valuable asset.

Great customer service

My sister and I have been renting here off and on for years! Ulanda is AMAZING!! She is so attentive and helpful whenever we need anything I truly appreciate her. The property is always clean and someone is always a call away if anything is needed

Ulanda has great customer service and the North Rhett one where Kasandra J. Works is always nice neat and clean and someone is always there

There are never carts available, so rules are obviously not being enforced. The parking area was very poorly planned. One side is a dead end, so if forced to park there, you have to do a three-point turn to get out. There is no real loading zone so people constantly block the front door, and the only parking spaces are in the same area, and backing out where moving trucks are parked with boxes stacked outside them is not ideal. Essentially, the company maxed the rental space to make money but did not consider the customer or functionality of the facility. It’s too expensive for what you get. May be useful in a pinch but definitely not long term.

I came in needing help on deciding what size storage room I needed. Ms Jenkins was extremely helpful. Thanks for all your help.

Always great customer service

Super clean!

Michelle was a great help and answered all my questions.

Michelle did a good job and was very helpful

Excellent service, friendly and satisfied. Michelle was great

Michelle in the office was extremely helpful!

Ulanda was awesome with helping me check the rates for different size units!!!

Ulanda always helps with anything I need .And always with a smile

Ulanda at this Public Storage site is amazing. She very helpful, thoughtful and thorough and the follow ups. Thanks again Ulanda. Jennifer C. #1139

Yolanda was awesome to deal with and she made my entire experience a positive one. I was not a fan of the increasing rate after a certain amount of time, but understand business.

Ulanda is amazing and so nice!!

Ulanda is always very helpful when I need assistance!! Property is always clean!!

UPDATE: Reducing my review to one star. I have been renting for two years, and my rent has gone from $81 to $106 to $122. The website advertises a unit exactly the same as mine - 1st floor, climate controlled - for $47. I called to ask why and the customer service rep pretty much admitted to bait & switch...the website price is to get new customers and then they increase it every three, six and 12 months. I expressed my frustration at this and that I am paying more but receiving nothing more. Her suggestion was that I move from my current unit to the advertised one. wth??? ------------------------------------------------------------------------------------------------------- Omigosh, does this place rock! I was moving from North Carolina and needed to secure a storage unit long distance. The website was not behaving, so I called. I explained my dilemma in that I needed to know for certain that I would have a place to store my furniture and boxes that would not fit in my apartment. Ulanda assured me that I would have a unit. I took her at her word. I explained that I wouldn't arrive in N Chuck till after they were closed. "Not to worry," she said, "you can park your truck on site, and I'll meet you here Sunday morning. You'll be fine." Is this woman real?? Turned out that, after a kerfuffle at my complex, I rented a larger apartment and would not need the storage. Ulanda was friendly and gracious and actually as happy as I was that I got a better place to live. She is T H E B E S T!

They constantly raise rates for continued customers and offer significantly lower rates to new customers. Seems backwards to me. The lady at the office on the day that I needed to go in, had the door locked, and gave me a ton of attitude before I even got to ask a question.

Great Customer service as Always

ULANDA GIVES GREAT CUSTOMER SERVICE.

Yolanda was awesome even at the end of her day she wanted to be sure we were well taken care of before she left.I greatly appreciate it.

Great customer service

Okay so public storage on north Rhett is the only place I will rent from now. Even after my rent increased like crazy I still prefer to rent here solely because of their manager ulanda. Her attentiveness and compassion makes all the difference. She is so willing to assist anyone and ensures everything at the location is top notch. The company is lucky to have such a great person working there. If you have a conversation with her you will see just how knowledgeable and helpful she is. Cannot say enough good things about her and this location. She runs it so well and everyone I have met while renting there (tenants) has nothing but great things to say about her even as we are complaining because the company raised the rent by over $100 a month for a unit.

Clean property and always good customers

Great place to store. Ulonda is great!

Storing inbetween apartments, wonderful staff,will be leaving monday

Outstanding Service!!! Brandi- is top notch and goes above and beyond in making sure that each and every customer is treated the best!!

As a long-term customer, my experience with the staff and management has been exceptional through consistent support and professional standards.

Yolanda is the most wonderful, helpful person ever!!! She is always smiling and always helpful! I am a check writer and pay in person, so I am always glad to see her and pay in person! She is wonderful!!!

Shanon is very awesome to work with very nice person

Shannon was great stayed past time to help us out. Thanks!

Shannon, Nina, Brandi great staff! Perfect service

They were very helpful in aiding us with our inspection

Shannon is very helpful when it come to customer satisfaction and very funny 😁

Ulada was very helpful. Very clean property

Ulands was very helpful

Very good, friendly, and helpful staff

My experience has been more than just 5 stars. Management and staff always Friendly and available. Facility is always clean! I have multiple units and I will recommend this location to everyone! Thanks for all you do!!

Yolanda wass very outstanding and very well mannered

I’ve used this public storage to store different things. I’ve recommended this location to many people in need. If there is ever a time I need to use a storage room or no of anyone who needs one I will always use or recommend this location as long as Ms. Yolanda is there. She’s is very helpful. Such a pleasant person to work with. Her customer service skills is phenomenal! Thank you Ms. Yolanda! She deserves a raise!

Place is nice but very very very expensive, plus the doors to the building were lifted wide open ,didn't need the code .not happy about that .plus no cart anywhere to be found .

People were waiting for more than an hour to get inside. No one was on the premise and when Ms.U came I asked her can we come in and of course she had something smart to say. I will not use nor recommend this company to anyone again.

Yolanda and the staff are great! Highly recommended! I was a tenant for 8 months.

I visited the N. Rhett store today. I spoke with a very knowledgeable and polite young man, Jeremy Coates. He answered all of my questions and was extremely polite. You need more like him!

Ulanda has great customer service. Came in looking for a unit under $100 and she was able to find one for me @ another property and she rented me the unit @ her property. Thank you Ulanda

Love the customer service

Hello 👋! Linda Fancie Mizell-Rogers here! Ulanda at PS on N Rhett Ave, North Charleston, SC was fantastic 👌 👏 😀 👍!!! Pleasant, knowledgeable, efficient and just plain great!!! Very helpful!!!

Public storage bought out extra space storage and immediately raise rates and then a while later increased my monthly rate by $51 or 30%, said since my rate was month to month they could do what they want and there was no limit to raise rates. Are there any scruples with management. A thirty percent increase per month being retired with this inflation is just pure GREED, when able I will definitely vacate the facility. MNage ment should be ashamed. 30 % because they can.

Very thorough & very professional. Great experience. Would do business here again definitely!

Costumer service was amazing they made it very easy this is my second time renting with them highly recommended

Great service! Free candy! Tha KS Ulanda!

Ulanda was very helpful and provided excellent service. Extremely friendly!

Fantastic service, very clean, and staff is super helpful!

Ulanda was very helpful with selecting a unit to rent. She sharing company policies to assure I understood the rental process. I truly appreciated her hospitality and patience.

Great prices cleaning 👌awesome space

Ulanda was very helpful with a great personality

Ulanda was very helpful, friendly, courteous, and knowledgeable! She showed me the unit sizes with pricing options available! She explained the insurance coverage and also how to securely open, close, and access the units!