Nice and clean, well maintained. Brandi in The office was a big help. She made sure I got what I needed. Very knowledgeable and friendly.
They are full! I prepare to be outside he building butshe said nothing available for the size I need!
Brandy the office staff is very helpful, any time there is an issue she is quick to help solve the problem to make sure all customers are happy.
Clean, well kept facility. Staff are exceptional.
Moving is so stressful!
Brandi & Staff went above and beyond to accommodate my brother and I, the staff provided us with resources to move our unit. They were patient and VERY kind!
10/10.
Professional and pleasant. Brandi assisted me in the office and always kept a positive upbeat attitude.
They help me when l call with questions and when I got there,Quick and easy.
We have used Public Storage multiple times fir our business’ storage needs. The property managers are phenomenal and provide excellent customer support.
Nicely maintained facility & one of the only in the area that has drive up accessible climate controlled units! Cricket, in the office, made the rental process go smoothly & was so nice & helpful!
Courtney was very easy to talk to. Showed me in person, the different size units, which made me realize easily, which one I needed. Thank you Courtney
The customer service was right on. The employee was ready for any questions that I had Thank you Courtney
All they do is raise the rent alot, BUT I love the location and the staff are great.My unit has double in price in a year.I Am looking for a more affordable place, believe me I Don't want to move.. Thanks again to the staff you guys are Great
I'm just the woman manager was very kind and helpful and made me feel like she wanted to help me instead of had to help me
Great people and great service
Instalaciones muy limpias y espaciosas
Michelle was super nice and helpful! Great place!
Michelle was very helpful and made sure I was taken care of.
Michelle was truly helpful and amazing.
Michelle was really great and very helpful with assisting me!!!
It was a pleasure dealing with Michelle at the storage facility. She did an excellent job. I would refer this to anybody on Loan Road.
Vickey And Michelle were very helpful and kind to me. Thank you. Ditto again! The best customer service
I won a auction unit online The manager on duty was so nice it was my first win. She help me and made the process very easy to get my item. Great customer service skills. I would highly recommend doing business with them.
Great place to get an online auction unit
Ms Michelle was wonderful and a peach to work with 🖤
Michaela and Jamie both did a wonderful job assisting me through everything. Very respectful and made everything smooth for me. Thank you both again.
Michelle was very helpful with getting the lock cut off of my storage unit. I was very informed about everything.
Michelle is very helpful.
Michelle was very helpful today! She recommended the proper box sizes for catering equipment needs!
I needed a storage unit last minute and their website made it super easy. The lock and key were ready in my locker once I got there (:
Brandi was very nice and extra helpful. I really appreciate your assistance, I will recommend others. Thank you.
Michelle was awesome. Big help. Made everything easy!
Michelle was great friendly
Michelle is excellent and an asset to your company. A pleasure to deal with.
Michelle and Dashaunda are wonderful ! Thank u !
Michelle helped me get my storage unit set up and was so wonderful and helpful!!! The unit is nice and clean, and seems to be well secured!
Michelle was a great help today we had a good
Michelle and Steve have been such a big help to me with my now second unit with this facility and Michelle always has quick and positive customer service!
Customer service was great
Michelle was a great help today. She was very polite and generous. She was very much on top of her game and I would gladly do business with public storage anytime. I am happy we have them with how clean the property is.
Michelle was such great help,we didn’t locked our storage the correct way,she gave us a call letting us know to correct it so our belongings didn’t get taken .. Great person , I’ll most definitely refer
Michelle was awesome, She was sweet and very helpful when it came to making sure i has the correct lock for my unit
At public storage and Michelle is outside customer service she help me in the time of need answer all my questions. I love public storage and Michelle.
Michelle was professional, courteous and informative. Really helpful!!
Michelle was great to work with. Tha k you for all your help!!!
Michelle Coates Is AMAZING at this location. Moving in was great her personality itself sells and made sure I didn't have to worry about my things. She definitely gained my trust and if I ever have a move and need a storage, this location would be my 1st pick. Thank you for your great customer service💯
Staff was extremely helpful.
Greta experience, 10/10 would recommend. Security is great
They were very helpful when I was having issues with my unit. I am so thankful to them.
Very helpful and satisfactory with the facility.
Very helpful people thank you !
Everytime I get service from here, I get great service, especially when it matters. Thanks MS Michelle
Everytime I get service from here, I get great service, especially when it matters. Thanks MS Michelle
Easy access, easy way of storing your stuff.
Michelle was so awesome and very professional and so kind I was walked through everything so easy and understanding ty you so much
Michelle was great and so helpful I just had to leave a five star review!
Janine was really helpful when I was getting a unit to help keep my stuff secured and safe. Couldn't have done it without her 😁
Michelle was a big help; making sure I got the right size box for my tv! The quick and easy transaction in the clean office was a breath of fresh air in my move. Absolutely wonderful
Michelle is awesome, professional, and knowledgeable. Very pleasant experience.
Cricket did a great job answering all my questions.
Very busy place . With that being said the staff is wonderful. Always Eagar to help meet our needs. Very well kept. I recommend for all your storage needs.
Nice little area. Got my daughter and son in law just what they needed.
Met Cricket and she was very helpful. I appreciate her kindness and willingness to help.
Great service! Michelle dropped everything to help us with a couple of things on a VERY hot humid day. Storage units price very reasonable. Pleased with the condition of our unit at move in
Nice air conditioned building
I highly recommend this public storage, the quality, value, and ABOVE AND BEYOND Customer Service were MORE than what I could have ever expected from a storage facility. Fran was so informative, professional, empathetic, and her customer service is AGAIN something that you JUST don’t find in almost any business these days. I will continue to use this Public Storage because of Fran and the kindness she showed that you just don’t find any more. Thank you again, so much Fran for being an amazing human, compassionate, professional, and answering all my 100 hundred questions with ease. I asked her if she was a manager and she said no she was a floater, but she absolutely loved her job. I told her, I can tell because of the way, she not only treated myself. Yet also every other customer that came or called in as well. She is most definitely an asset to this company and would be to ANY company. I can’t thank, Public storage and especially, and most importantly, Fran enough. I wish i could give her all of 10 stars instead of 5 stars only.
Hi hi my name is DonnaWitt I am a renter at Public Storage I love the way the manager treats me she’s very nice her name is JANINE when y’all chose her to be a manager you chose the good one she’s right on top of any problems you have she always getting them resolved thank you for all you do
Wonderful service from Janie!!!!!!!! Please come and see her!!!!!!
Jenine was so very helpful and kind .... Great service !!
Janine and Terri at your ladson sc location are provided Excellent service and their knowledge allowed me to select the unit that was correct for my storage needs,They both are definitely 5 star talent.
Janine was an awesome helper.
Janine and Audra were more than helpful each and every time I needed assistance . There patience and understanding was much appreciated
Janie was a great help. She showed me cause I'm old how the app works and the gate. Thank u Janie
Very helpful and knowledgeable, the clerk was sweet as can be .. the area was clean and orderly.
The storage unit was clean and smell free .. cant say anything bad , will update if anything arises .. but so far i can recommend this location 👌
Janine the best she always on her best to serve anyone . Appreciate her services always !!!!🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽
Wonderful service very caring and attentive. Love the place!!!
We came to Public Storage because of the need to handle my father’s estate after his death in Jan 2022. We were blessed to meet Janine as we were trying to clear out one of our units and she helped us get into the right size unit for what we had left and saved us quite a bit of business. She just came to help us out of the blue just when we needed it. That was on November 30, 2022. Today again when we were trying to load up the rest of Dad’s stuff and clear out one of the units, Janine was there again to help. We are grateful to have had the opportunity to work with Janine.
I was late to pick up the keys and Janine waited for me. She took her time to explain everything and gave me a great rate for my unit! She was friendly and professional! Thank you!
Janine was lovely!
Very helpful!
We were in and out in no time.
Wonderful person love working with her❤️
Janine is and was amazing thank she is a plus 5 she knew the problem and got us set up great experience
Janine was AHHH-MAZING!!! Truly fabulous! She helped me so quickly, as I was frantic about my already rented space, that deemed too small, without any delay she showed me two available units….WAY bigger and better and had me transferred in a matter of minutes! She’s a life saver and I’m grateful for her!! 🌻☀️✨
Janine is wonderful, very professional.
Janine was very helpful. She was very patient.
Janine customer service was excellent , she didn’t leave any questions to be asked. I give her a 10+
Janine is every nice helpful
Janine and Tammy awesome.
The manager is one of the most honest and true people I have met in the storage unit business. I think everyone in Charleston South Carolina should meet Mrs Janine. She would make sure to help you and or guide you in the right direction.
Great customer service and clean facilities! Jeromy was super friendly and easy to work with! Definitely recommend.
Great rates, Great service go see Monica today!!!
Loved Monica ! Great company to leave your possessions with.
Jeremy was great and helpful
Had great customer service the guy Jeromy really helped me out glad we choose to store our family's things here.
Jeromy was very helpful! Did his job amazingly. Was very professional!
Jeromy is by far the coolest manager have ever meet,he is calm and polite,I really appreciate dealing with him,so for me its a Five star for real.
The desk clerk, Monica was very helpful! Her professionalism is truly amazing! I would no doubt recommend this place to my family and friends!
The manager Monica Tomey at the location in , Ladson, SC is an asset to the company. She’s very friendly and knowledgeable. She goes above & beyond to help her customers. I’m very pleased with her service. I would highly recommend her to assist you with all your storage needs! I give her 10 stars!
I have had this unit since 2013.
The office staff are helpful and kind. They were a pleasure to deal with when I came in town with a problem and they took care of it. Highly recommend!
Monica made everything easy. She is very helpful and friendly. The grounds are very clean.
This location is great clean and very secure! Manager on site Monica was very helpful an great customer service!!!
Best service on the planet had to go to the hospital from Amanda twisting my arm lol
It was the easiest transaction and the staff was very friendly and helpful.
Amanda was very helpful and explained everything from the renting process to exactly how much I will pay every month..... Great service with a decent price at this location....... Stop in and check them out.....
Got a unit b4 price went up will go somewhere else after this month or just sell my stuff
Great place for storage my family and I have had the storage for about 3 years now or more and we have a control storage unit and it's well maintain units the only issue I have is that they don't have no carts they used to have like four or five of them now there's only one and when you got five cars trying to get into the same building and there's only one cart it becomes a time consuming process especially with heavy items buy some carts public storage put some GPS on them so nobody steals them if they do find them
Spoke to Amanda , she was so helpful! She was really nice and knowledgeable. I do recommend this place, it was also clean and secure.
Super helpful staff! Amanda helped me every step of the way with getting the materials i needed to move my stuff and deciding the right size storage unit. Very knowledgeable and made it a painless and easy experience.
I recently fell on a tight situation and had to move my possessions into storage as soon as possible as my car was packed to the top of my windows. I found a killer deal online and couldn't say no to it. Upon arriving, we ran into some technical issues with the reservation of the unit and Amanda went above and beyond to fix it and make it right. She had everything sorted and I was filling my unit within minutes. If this company had a "Make It Right" policy, Amanda hit the target perfectly. She was extremely friendly and quick to assist; patient and understanding to say the least. I'm going to be in a good mood every time I drop by simply due to the chance I'd get the pop my head into the office and say hello to this cool chick. Thanks, Amanda.
P.S. Give this woman a raise. She made a miserable dude laugh that day.
Staff was very helpful explain everything well and she made sure that I received the right storage unit I need by showing me the sizes great customer service.
Was very clean good price and friendly and helpful staff. A website that was easy to work and clear to information needed to have. The promote sale gave a great start price for anyone that need something quick and cheep for unexpected expense..
The spaces are very clean and easy to get to and very friendly the lady at the counter was very very friendly and helpful
Amanda was very fast and accurate.