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Public Storage Self-Storage Units at 1138 W Chester Pike, West Chester, PA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 25/moSmall 5'x5'- inside unit, swing door
$ 25 /mo $ 25Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 41/moSmall 5'x5'- ground floor
- inside unit, swing door
$ 41 /mo $ 41Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 61/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 61 /mo $ 61Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 70/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 70 /mo $ 100Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 70/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 70 /mo $ 100Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 76/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- locker
$ 76 /mo $ 76Best Price Label+ one-time $29 admin fee1 unit left! -
15'x5'Online only price$ 81/moMedium 15'x5'- ground floor
- inside unit, swing door
$ 81 /mo $ 81Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 91/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- locker
$ 91 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 139/moParking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 139 /mo $ 139Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 247/moLarge 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 247 /mo $ 247Best Price Label+ one-time $29 admin fee1 unit left! -
20'x30'Online only price$ 564/moLarge 20'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 564 /mo $ 564Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near West Chester
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West Chester Storage Units in West Goshen
West Goshen storage near West Chester Pike are perfect for West Chester residents who are looking for some extra space.
West Chester families know the importance of being well rounded-but what do you do when years of activities and family memories start to pile up and take away precious space? We can help. Our 10 x20 storage units can hold up to five rooms of stuff. We offer storage units with drive up access, so you can unload oversized furniture with ease-perfect for remodeling projects. If you prefer to keep your collectibles indoors, we also offer indoor climate controlled storage units.
If apartment or townhome living is cramping your style, our popular 10x10 storage units give you the extra space to store your stuff and free up some precious space in your home.
A manager lives on the property, so you know that you're getting the best advice on your storage needs. Visit us today and start clearing out the clutter for good.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 444)
I've been at this location for a while, and I greatly appreciate the owners mindset that Madina has. She has been very helpful addressing my questions for my move while taking care of other customers interests. Very professional and effective. Thanks
Great Manager her name is Madina, very helpful and completely helpful. So thankful for her customer service and helpfulness on my time and need and also very helpful to other customers as well. Above and beyond Employee. Keeper Keeper her. It takes a book to explain how good she is. Complimentary employee.
Madina, Was very helpful. She is always very friendly when I come in. Had issues with new gate access code and she took the time to get a new one and make sure it worked.
I recently signed up for a unit at Public Storage and was assisted by Madina during the onboarding process. I want to give a big thank you to for making everything so easy and stress-free.
Madina was professional, friendly, and incredibly helpful from the start. It took the time to explain everything clearly, answered all my questions with patience, and made sure I was comfortable with how the facility works. Their guidance helped me feel confident and well-informed throughout the process.
It’s not often you come across someone so attentive and customer-focused. Madina truly made a great first impression, and I’m grateful for the support.
Highly recommend this location—and if you get to work with Madina, you’re in great hands!
Can’t say enough about PM, Madina. Friendly and extremely helpful!!
The reservation process was very easy and Cheri helped me so much the first time I went there. Thank you so much I will recommend this Public Storage to others in the West Chester area.
I recently rented a unit at Public Storage and had the pleasure of working with Cheri, the property manager. From the moment I walked in, she was welcoming and attentive. The facility was clean and well-maintained, which I attribute to Cheri's dedication and attention to detail. I highly recommend this location.
I wonder if the price will continue to rise. I started paying $20 for a 5x5 space. After 3 months, the price went up to $26, and now, after 6 months, it's up to $36...
Great place for your storage needs... I've had my unit for 9 months now and I've never had a single problem... DO NOT FORGET YOUR UNIT KEY(S) !!!!!... I completely forgot my keys one day and went to the front office to see if they had an extra one I could use and they don't. The only keys are the set they give you...
Couldn’t have been happier with the move in process. The units are clean and secure. A huge upgrade from our previous storage provider for a fraction of the cost. Madina was a huge help and answered all of my questions (and the customer’s ahead in line of me) patiently and thoroughly. She was able to immediately credit my account when I found out my current lock was compatible and after our conversation, felt she truly was all in when it came to maintaining the facility and its customers’ satisfaction. At least for me, there will definitely be less feeling of dread when having to add or retrieve items there in the future.
Cheri and Madina are amazing and so helpful!!
Thank you very much for your help Madiba
Midea is the best. I have not always liked this specific location to store in, but since she has come on board, it is cleaner & better maintained. I have 3 units here & plan to move even more over.
Madina was super helpful. It was my first time leasing a storage unit and she guided me every step of the way. She is a rockstar!
Medina at the West Chester, PA location was extremely helpful when we had a billing issue.
She went above and beyond to rectify and resolve the problem!
We've been renting for 5 yrs. The property is well maintained and convenient.
I’ve had a 5’5 unit for about a year & the two ladies in the office Madina & Cheri helped me switch so smoothly to a bigger unit & saved me money. They were so helpful & kind, definitely happy with my encounter with public storage : )
Helpful and friendly
Big thanks to Cheri for making the process of finding a storage unit so simple and pleasant. She was professional, patient, and genuinely cared about helping me find the right fit. Couldn’t have asked for better service!
Great customer service and availability. Public storage manager marina is very helpful and knowledgeable definitely come back again if need storage.
Madina was very professional and knowledgeable when recently speaking with her over the phone. She is amazing, definitely recommend her.
Buen trato, increíble servicio...
My first time visiting a Public Storage facility and this did not leave a good impression. The unit that we looked at was an 8x5, but the door was narrow, and access would make any large pieces of furniture awkward at best. Moreover, it looked like there was some discarded drug paraphernalia in the hallway outside the units, which didn't give the impression that the place was well secured. The two people working seemed pleasant enough but couldn't answer basic questions about fees and kept pushing us to electronically initial and sign the lease and said that we would see the actual price on the final confirmation page. It didn't give me a good feeling that I couldn't see the final pricing until they had my ID and credit card. The one worker said if we had any issues to try to work them out with them directly, and not to call the customer service number because "the customer service department is not that great." It was not professional at all. Ended up walking out and got a much better outcome at Extra Space on Greenhill Road.
I was here the other day and a certain gentleman, called Dare went above and beyond to help me out. He is very exceptional at his job as he was able to answer all my questions!
Great customer service from a lady named Medina and a gentle named Darien, both super helpful and knowledgeable. These two were great… definitely keepers.
They use scam publicity, they say $1, but then they charge you $60 and is not any option to cancel. They are scammers. Do not do bussiness go other sites.
I went to this West Chester location today for the first time and the property manager Medina was great! Super helpful and friendly!!
I came in today for help with knowledge on a renting a storage unit and I came across a very pleasant knowledgeable property Manager her name was Madina 💯 answered every question with the quickness. Would recommend this company happily.
Mike was amazing today helping us with our rental. Gotta keep an employee like that!!
Upon visiting the West Chester Public Storage I was mesmerized by the customer setup that this place offers. Rows of storage spaces, parking spaces, an array of different sizes and by far one of the cleanest storage facilities in the county. Does it offer everything? Possibly. Another aspect of this business that goes without saying and is very underestimated is the senior level customer service that is offered by the Staff. Meet in person or schedule an appointment with them at any time such as I did and you yourself can be found star struck by what this location offers
This was my first time visiting this location. I was a bit nervous but Karen made my experience here simple and easy. She is professional, knowledgeable, and courteous. I appreciate all the help she provided.
I had a very nice time there and it's nice and clean. Vibrant
Every one at this location is very pleasant and very helpful. Karen walked me through the whole process with patience. This being my first time using a storage unit I had plenty of questions and she answered them all with detail. I would definitely recommend this store.
Whenever I go to my storage box the area where my locker is located is always well kept
Tiara was super helpful and friendly. She really helped us have an easy experience moving into the unit and made us feel at ease with all the stress of moving all of our stuff into a storage unit and knowing everything is safe. Will definitely recommend this location to anyone in the area.
I’ve had multiple storage units at this location throughout the years and it’s always been great. The location is spacious, safe and always clean. Tiara has always been amazing, friendly and incredibly helpful. 10/10 Highly recommend
Don't use this property. I moved out by the end of the month several months ago and gave a months notice and a second notice the night of the move. They charged me a full month for the next month and stopped taking my calls. Now I have a collection that I don't actually owe. I was paying upwards of $150 for a unit each month for about 2 years. They are horrible for treating me, a loyal customer, this way. Take your money elsewhere. If by chance management replies to this comment please leave your direct email for me to contact. Have some integrity, thanks.
Been over a year, and they still haven't fixed the wireless exit forcing you to use the keypad that hundreds of others have touched
Love this location! Tiara is always available to solve my problems!
PLEASE rent a storage place somewhere else. There are many better storage facilities in the West Chester, PA with better service and rates. We were paying $471.04 a month for a 10 x10 storage unit. (It was actually an 8 x 8. We measured.) We had already paid for the month we moved out. We moved on the 5th of the month. We asked for a prorated refund and were refused. The person in the office says they don't give refunds and that we would have access the remainder of the month. This did not happen. We were locked out that day. The unit had become mold ridden and the ceiling was crumbling. Photos below.
First time customer, moved in 3/22, smooth and painless.
Tiara is the queen of multi-tasking, professional, polite and on point with all information provided.
I expect this same stellar service moving forward, which means I will be a customer for a long time.
Tiara was horrible. I was looking for a storage unit to rent and when I went in it felt like I was interrupting her day and wasting her time. She had an attitude and was very unprofessional. I will go down the street to cube storage
Tiara was very helpful and answered any questions that I had!
I would like to thank Tiara the manager for all her patience. She made the experience very easy and fast.
Nice clean environment and easy access. Tiara made my visit quick and easy. I recommend anyone who needs to storage space.
Great storage facility. Tiara made my move in quick and easy. Would definitely recommend this place to anyone who needs storage
I am not usually 1 who leaves reviews, but Tiara at this location has been professional & helpful going above & beyond to make sure I was taken care of & sorting things out - huge shoutout to Tiara from the Public Storage Team.
I had been asking the business for over two years to fix the door to my storage unit. They never did. They raised the price of the unit with no notice. I was leaving because of both incidents. The manager did take off 50% because a male employee could not get the door opened. I was told that the door needs to be replaced because of the rust and corrosion. But now the company is calling and saying that they are putting a lein against me if I don't pay the 50% that was taken off by the grounds manager.
Tiara the property manager is awesome, super helpful.
Professional and clean
Jade and Tiara gave me great customer service and their property is really clean.
I've been storing here at this facility for almost 3 years if I can give the manager Tiara a 10 star I will! Property is always clean and secure and she has great customer service thank you Tiara for everything!
Nasty people are work here! They are never in the office and sent me to collections for a late fee they were supposed to remove. Very unprofessional don’t rent here
Tiara was very nice and helpful.
Excellent service as usual
This storage facility is awful. There is an active leak in my unit that has ruined my new couch. I have called the property manager 4 days in a row to see if they could work with me to get this resolved. Nobody has called back and I have stopped by the office during the day multiple times but there is never anyone there. While all of this is going on, they also sent a letter to inform me that my rent is increasing by 28% after only being there for 5 months.
Tiara has great customer service and office is really clean i also love the security of the facility.
The place is well organized and it was easy to access. The staff is the best because they are very professional, personable and accommodating. The storage space is good for the price so affordability is another plus. I highly recommend. Shoutout to Jay. He’s amazing.
Being a customer for the last 4 years or so, I have met all kinds of people at this facility. However, Tiara and Jay are both very Professional, friendly and most helpful accommodating my needs ... Thanks Tiara and Jay... Just going to add on here... Tiara is awesome, professional and the best manager you've had at this location for a LONG time... I appreciate all her help, her sense of humor and understanding when moving AND storing things can be so stressful, she makes life a little easier, and that's a GOOD thing!!! Thanks Tiara!!
Terrence is suburb
Grt service
Destined for greatness
Terrence was very helpful and personable. A very nice young man.
TIARA !!! My first time renting (I’m 36 yrs old) and TIARA made it so easy and convenient for me. Even her coworkers rave about her. TIARA will get you right!!! Appreciate the Customer Service which is a lost art these days.
Sorry if the spelling of the name is off.
Tiara and jade made everything easy and fast ! Highly recommend them
Every time I go in I am tailgated in… not secure at all. Like today Sunday at 9:40 am by a huge construction truck and trailer.
I had a great experience using this for storage, highly recommend. Especially thanks to Tiara, she is the absolute best!
Cannot say enough good things about Tiara. She was extremely helpful when it came to helping me rent a unit. Highly recommend!
Incompetent and unreliable is what comes to mind with my experience with this place. I was supposed to meet the manager to finalize everything after scheduling a time just for the office to be locked and the manager not answering the phone for almost an hour I still rented a unit and when it was time to move in there were multiple locks on my assigned storage space and when I tried calling the manager I got no answer even after trying countless times for an hour AGAIN and this was during business hours. I was forced to spend more money on a different storage place because of my time constraint of having the U-Haul truck. This place is a prime example of finding the cheapest option and getting what you pay for. Unacceptable attitude when I finally got a call back days later about how I just wanted to cancel and get my money refunded. Unprofessionalism at it's worst.
Keisha Robinson was very helpful and knowledgeable on the storage unit I will need to store my items along with pricing and availability.. Thanks so much
Keisha Robinson helped me out today when I come to the site. She was welcoming, friendly, and walk me through the whole process. Make my day, and thank you!
I came to the location with a lot of questions & concerns & I must say Keisha handled all my concerns ,answered all my questions with explaining everything I needed to know..she really made my visit worth while ,I’ll be returning soon to get my unit …Thank u & thanks again to Keisha
Keysha is very kind and answers all my questions very affectively. I would highly recommend you ask for her when you are planning to utilize Public storage. Thank you Keysha Please continue to Share that infectious energy with us all.
Tiara was amazing. She helped and directed us to a perfect spot for our trailer storage. Ty.
Special Shout Out to Tiara , I’m still praising god for his blessings to my family. Tiara with the help of you and God y’all moved mountains. I’m so grateful for your kindness and help with my storage units. I’ve never had an issue with them just fallen on very hard times and Tiara was there for my emotional support . Thank you so much for your understanding. ( SHE NEEDS A RAISE). Bless your heart and thank you for my holiday early Christmas Gift .
Their rates are insane and I've been a huge customer. They haven't done a thing they've said they would do and I've had all of my storage damaged and I can't even get into a present unit bc they were supposed to cut off a seized lock months ago and still haven't. I've been lvwr charged on months they promised zero rent and to top it all off th property manager won't even return my phone calls. I'm disabled and it's very hard for me to get to the property and once I finally did I of course wasn't able to get into my unit because of their mistakes. Utterly ridiculous all around. Just stay sway period.
Great customer service and very clean and secured property.
Had a couple of different-sized units here over the years and my experience couldn't have been better! There were many helpful associates, but during my final move-out, Jay was especially helpful. If you're looking for an affordable storage unit with friendly staff, look no further!
Like , is quiet place you doing your job easily
Easy to get in and out
This is very late, but I wanted to thank Jay for his work ethic and kindness. A few weeks ago, I was moving things into my storage unit and dropped a box on my lock with the key still inside. I discovered that the key broke off inside the lock, so I went to the office and Jay was there. He tried helping me push the key out from the back through the pin-hole, but the key was bent in such a way it was NOT coming out. Jay gave me a lock to put on the storage unit while I went out and bought my own (saved two dollars but I prefer this lock anyway). When I came back, I discovered that Jay was in a medical boot!! As someone who was in a medical boot for his first two years of college, I immediately regretted the series of events that led to him needing to walk on his boot and cart his way to my storage unit. Those are NOT comfortable to walk in. However, Jay had a smile on his face the entire time and even cracked a few jokes with me. I read in a review that Jay is a manager - GOOD! We need more managers like Jay.
If I could give 10 stars I would!! Tiara is amazing and I enjoy coming to this storage facility!!
Went today to get a storage unit. Tiara and Jay were very welcoming and friendly! They walked me thru the paperwork, etc. And made everything feel very easy which I really appreciated. Then Jay walked me to the space personally while thoroughly explaining everything I need to know about how to actually get in the building using my special code. Even made me practice in front of him to make sure I could do it!
Would definitely recommend this place to anyone! Thanks again Jay and Tiara!
Tiara was very professional and helpful.
I just had to give a shout out to my ladies Tiara and Rachel at this Public Storage location. They both were super helpful with my rental unit questions. I did want to mention that everytime I have come here in the past Tiara's service has been outstanding. Not only is she quick, efficient, and friendly, but she's also personable and professional at the same time. I will continue doing business with this location because of her. Both ladies deserve a raise and recognition. Thank you again!!!! 😊
Tiara and Jay are really good customer service reps. Both are so accommodating! My reservation changed from outside to inside at no problem. The facility is clean and bright. It has great security with locking outside doors. It’s so rare to find a company that has great customer service personnel and fair rates. This is my 2nd time using this location.
Harry did a great job. He promptly left one location to cover at the west Chester location to ensure that my reservation was complete!
The people who work there are nice. There needs to be improvements to the facility. No toilet paper in the restroom.
Tiara and Jay were great! Very professional, funny, and nice! And honestly its super cheap for such a good sized unit and temp controlled. Perfect for storing my stuff in between college semesters
I'm sorry this is late Jay. Jay was very helpful. I was moving out and I observed Jay helping another customer very professionally. I had an issue with Ice in front of my unit and Jay (a manager) dropped what he was doing to clear it up. As I was closing my account, there was a charge on my account from another unit and Jay (with some help from Violet) cleared it up and I was on my way in a timely manner.
I moved in on Thursday, 02/24/22 and dealt with Jay and Tiara. The whole process went smoothly, Jay walked me through from A to Z, the facility was nice and clean. I’d definitely recommend this place.
We went in on Thursday, 02/17/22 and dealt with Jay and Tiara and they were so professional, extremely nice and most of all helpful and made sure they went above and beyond to make sure we got exactly what we needed with our new storage unit space. The entire storage facility is 5 stars including both of those two staff members and I highly recommend if anyone moving for them to take their belongings there and deal with Jay and Tiara. Made such a long process so short, simple and easy for us not to mention they had the greatest attitudes and with excellent customer service skills! We need more people in the world like these two. Thank You both again and we will be seeing you guys again soon to move all our things in as soon as my stepdad is available to help us with the move and we'll bring back the lock with us. Thanks again so very much!
The 2 customer service representatives a gentleman by the name of Jay and the lady by the name of Tiara were very helpful and knowledgeable of the property and their units. They were very respectful kind and curtious answered all our questions. I would definitely recommend this place if you need a storage unit.
Jay was very helpful and offered great customer service!
Tiara was excellent help
Tiara was so helpful and so excellent!
Tiara and Harry were great. Thanks to Harry he was able to help me put my mattress on the cart. So I can put the box in my unit.
Thanks Harry!