Public Storage Self-Storage Units at 950 Jaymor Road, Southampton, PA

Outstanding

I’ve been a renter at this location for about 8+ years now went from mediocre to zero customer service overnight unit prices get increased by the week almost

I would say 5 but, on the first day of moving in it started pouring rain. I know you’re thinking I was pissed because it was raining out and I was soaked in the winter. Well that’s no the reason. The reason was putting a lock in the garage but not checking it works. So after unloading my truck I had to put it all back In the truck. The lock that they always supply for 20 plus tax was for that type of door mechanism. They supplied a barrel type when it needed the regular old padlock. So after calling the help line to let them know it was the wrong lock I was told to wait as they had to come see themselves as I guess the 61 year old man didn’t know what he was talking about. Well don’t you know the young lady that helped says yeah you’re right it is the wrong lock. Then she says oh you didn’t have to put all your stuff back in your truck I’ll see if I can find one of the padlock version and then you can put your belongings back inside. Well dummy me should have known to leave my belongings in there when it couldn’t be locked. It’s not my first rental there and before when I had a problem moving in they moved me into a different unit and when she told me she come to look at it the was no don’t worry we have locks for that type of mechanism.It not like she drove over with the other lock , no she had to run back to their office because me telling over the phone wasn’t good enough. Now I swore I wasn’t going to rent for this place again, but the original woman I talked with said my rate wouldn’t change the first year. We will see as last time they raised my rent three times in 2 years. And they made me move out to another unit to save 30 a month for same size with like 25 same size units unrented. I don’t understand when they give you a price that it doesn’t stay the same until you leave. It’s not like there’s any maintenance or upgrades so why does a unit go from 54.00 to 76.00, to 104.00 to 120.00. All within 21/2 years. Now this time I’m starting at 93.00 Let's see how long b4 they try to raise. If they leave it the same I will give them a 5.

nothing but a smooth, easy, pleasurable experience

I have a secure storage locker for past 2 to 3 months. My only concern is rent increases.

Units are good size and the property is well managed

Nice and clean. no manager on site every day it’s a computer you can talk to someone but there’s a location around the corner that you can use too and the people are friendly

Great place! Clean facility , great location , great customer service . Great communication!

Everything from getting the unit to starting to store my stuff is going very well so far. Cierra was great to work with & continues to be. Appreciate the cooperation & help during a tough time of moving from one location to another.

Most bang for your buck!!

Great place, always well cared for. Definitely recommend

Ciara was super helpful and nice always happy help

Great service, clean, and convenient

Не рекомендую

I was first turned off about the self service machine in the lobby but once I started a service rep came in the screen immediately and helped me thru the entire onboarding process. She was really good and very helpful… did most of the data entry herself. I was really pleased with the whole process.

No one is in the office but it’s clean

Awesome service, nice and clean.

Awesome experience…..Love the App

I've been at this storage space for some years now, and what I can tell you is this, THEY'RE ON POINT WITH EVERYTHING! The service is amazing, and they're an understanding group of individuals that care and are quick to help!

Good service staff is nice Ciara was very kind !

Very nice people to deal with. Everything went smoothly from start to finish. Price was also great.

Very good experience. Very clean and organized. Very up-to-date and the man working in the rental office explained everything which removed the stress

Rent keeps rising but they can't even bother to fix the hate so you can open it remotely. What,exactly, are we paying for?

Rented a short-term Public Storage unit for a month or two as we prepare to move from our home into an apartment. Staff friendly and helpful and unit was clean. Security seemed appropriate. Everything exactly as is should be. Very satisfied with facility and rental charges.

I had a great experience while using this facility. Ciara was more than helpful every time I was there. Any question I ever had, she had the answer and is always very polite.

I had an awesome experience with Ciara Great customer service very polite will be coming back.

Ciara is extremely helpful and knowledgeable to her customers. She answers all your questions patiently and with a smile. She is a plus to Public Storage.

Clean building

Nice lady working the office

Manager is fantastic at the facility. Clean environment

Ciara from Jaymor location is always the sweetest! She is so helpful and patient with any questions you might have. I really suggest this location, just because of her!!!!

Reasonable, staff very helpful. cleaned spaced

Ciara is a very nice person. She is very helpful when it comes to a lot of things. Her work ethic is outstanding and she always strives for better. She was very helpful at storage unit! You go girl!

Ciara has been super helpful at public storage. She showed us the quality of using this service

My visit to public storage in Southampton Pa.was wounderful.The lady in the office Ciara was amazing and very helpful and polite.I will be recamending this storage facility to anyone in need of storage.

CIARA is wounderful she went out of her way to help us with our storage experience.This company needs more people like her.Thanks again Ciara,and because of you we will absolutely recommend public storage Jaymor rd southampton location.

Ciara is the best!! She made sure I had the necessary intel to ensure a smooth move into storage. Such a pleasing personality and a pleasure to work with!

I decided it was time to clear some room in the house and garage. After an exhaustive on line search I went with Public Storage. Price and convenience made the difference. Dropping in to the office I was met by Ciara. She was welcoming and professional right off the bat. I had questions, Ciara had answers. She made me feel I was making the right choice. I had an opportunity to see Ciara in action with other customers. She knows her business so I was doubly certain I made the right call.

Ciara has been an outstanding manager along with the rest of her team. They are always very helpful in answering any questions and giving the best advice for all of my storage needs. Customer service here is top notch. Thank you all very much.