Public Storage Self-Storage Units at 370 Commerce Blvd, Fairless Hills, PA

Victoria was so very helpful she helped me save $40 on my rental. She was so patient and informative. This fairless hills location is the best I’ve seen. Thanks Victoria!

Victoria saved me MONTHS of aggravation today. I was in an embarrassing situation and I didn’t know what to do, but she told me to sit down, and we’ll figure it out. Together, we managed to contact the proper personal and come up with a solution to move my unit and recover my things. I’m so grateful (:

This 5 star review goes directly to the property manager of public storage 370 commerce road v , she s extremely helpful and handles the position in a professional and kind manner , under diverse circumstances and difficult conditions, she is always nice and supportive to everyone. I can assure you that highly respected and recommended I would give her 10 but you only offer 5

This is a great storage place but they just raised the monthly payment by 80 dollars!! With no explanation, just a letter in the mail. From some reviews, it looks like they do not keep up with maintenance and it’s unsafe so why are we raising the monthly payment? Side note: We’ve only been here for 4 months and they are already raising it!!!!

There are men living out of this storage which makes it highly unsafe for women to go inside alone. On the outside one unit door stays up with no lock because a guy sleeps in there. Another guy sleeps in his car with no windows right outside the main entrance. Someone is urinating in the elevators which smells horrific. Management needs to go through each unit from outside to inside, top to bottom for an inspection. The facility is getting out of control.

Victoria was the best help as she always is when I deal with public storage. This time she went above and beyond so I wouldn’t lose me unit and things within. She’s the best. Thanks Victoria

Viktoriya is always extremely helpful and patient when helping me and answering all my questions , Thank you

Victoria is the best

Viktoriya did everything good for us.Very good service!

Had a great experience with Victoria who was very helpful with me downsizing my storage unit after being with this facility for a few years. I really appreciate Victoria's service and helpfulness with this process!!

Victoria has been a great help to me when I needed to pay late. I highly recommend this public storage

Viktoriya very helpful, find for me best unit and price. Best customer service.

I have a love, mostly hate relationship with this facility. POOR Customer Service and inflated prices. #1 - I loved that there were no bugs or mice. #2 - I was there for 2 yrs and the entrance door remained broken. Only 1 side would open and it wouldn't open wide enough to get the cart or large items in and out. I sent them pictures of the broken door and not once did they address it. #3 - Management wouldn't address the door or elevator issues but would always call if they needed me. If I missed their call, forget about calling back because they wouldn't answer or return my messages. #4 - Management was hard to reach. I'd call and would leave messages. No one would call me back. The only time I received a callback was when I moved out and closed my account. #5 - Only 1 elevator worked and it was broken. The #2 elevator would not rise above the 1st floor at times and the #1 elevator did not work at all. I'd hold the close door button for it to rise above the 1st floor and sometimes that did not work. I called several times and did not receive a callback from management. #6 - There is no phone reception in the facility. That's dangerous because if something was to happen, you'd have to go downstairs to dial 911. And management wouldn't know because you can't find them on the property. #7 - My rent jumped from $74 to $200 in 6 months! #8 - Most people left good reviews because they aren't in their unit a lot. I was in mine once a week and noticed these issues.

No human in office ever here.

Great storage unit. Clean and maintained facilities. very helpful manager.

Victoria made it very easy for me to transfer my unit. Quick and easy!!!

Brooke is an absolute wonder to work with. Her experience clearly shows every time I come in and appreciate the experience.

Rented a storage space at Public Storage. Excellent facility and was helped by a very nice woman named Viktoriya. Knew what she was doing, explained everything very well. Very satisfied.

Victoria was very helpful, best customer service.

Great service and clean

Victorya great customer service quick and easy recommend to anyone who is looking for a unit

I would like you to know, Viktoriya who is the Manager at the Public storage, will help you rent a unit at any time of the day and answer will all your questions

I would like family and friends to know that my friend Victoria at the public store is very helpful to all people who go to rent a unit at the Commons Blvd Public Storge

Facilities are clean and convenient. Viktoriya was very friendly and extremely helpful. She answered all of my questions and made the move between units seamless.

It's a trailer trash storage unit

M Michelle is extremely helpful

Viktoria was wonderful as always , helping my grandfather out with his many units . Thanks for another year of helping him. Just wish there were more carts to use

Victory was awesome and helpful to get me into a unit quick and explained everything very well

Viktoryia was fantastic at helping us move from one unit to another that accommodated our needs better. She worked with us to get us the new space quickly and helped get us the best deal! Thanks again for a great experience!

I would love to know how this place has any positive reviews whatsoever: they have provided extra charges at every term. Rental fees for your rental facility if that makes any sense. They made it impossible for me to save my things that were irreplaceable family heirlooms and the last I had left from my grandparents. I paid from December to July without missing any payments. Then fell behind a month and they tacked on so many charges and were unwilling to even have a conversation about it. They sold my stuff so fast even when I came up with the money they told me it was too late and that I couldn’t even bid on the auction. I’m currently in talks with the better business bureau and a lawyer about there illegal contract small print that they think they have all figured out how to rob you legally. It’s a complete scam and anyone who wants to avoid a complete injustice of the law and will sell your entire life for 150 dollars on auction when you had the 600 they “said” I owed them with made up added fees and monthly raised rents without anything in writing to even make me aware of. I even went as far as finding the auction site either was being sold on and was the top bid on it when it ended. yet it ended and even though I was top bid it said that I didn’t win it or was even runner up. Then was told I was not allowed to bid on the unit by a girl named Jessica who had no reason as to why that was. What there doing is selling it to themselves then selling your belongings. If anyone else has ran into these issues with this place feel free to shoot me a message / email or response. Someone has to put a stop to what these people are doing and I am starting the process of court proceedings against them. If anyone else has been treated the same don’t lay down for them and fight back the right way with pen and lawyers. There is no monetary value I can place on things that were my grandparents who are long gone from this world. But I assure you I will do everything in my power to prove what these people are doing in court and hopefully be reimbursed for the stress and anguish this has caused for a single mother of two children who just lost there job and home and now everything that was inside of it. I don’t ever wish bad on anyone but the way I was treated by this group of people I have to make an exception.

Viktoriya help me with my reservation show available units Thank you Viktoriya, best customer service!

Viktoriya was very helpful, a kind. She show the units and different options to chose, and help me to finish my reservation.

Viktoriya was very nice to me, very anest, help me with my unit and payment.

Viktoriya was extremely helpful and went way out of her way to assist me today. Great customer service experience. Also a top-notch storage facility.

Viktoria was super nice, friendly and explained everything about the storage rental. She was clear and showed around the units. Thank you Viktoria!

Viktoria at Fairless Hills Public Storage provided us with an exceptional experience from start to finish. Her professionalism, attention to detail, and genuine care for our needs made the entire process seamless and stress-free. She went above and beyond to ensure we found the perfect storage solution, and her friendly, approachable demeanor made us feel valued as customers. If you’re looking for a storage facility that truly prioritizes customer service, Viktoria and Fairless Hills Public Storage are the best in the business!

Great storage location. Well kept. Viktoriya has always been superbly professional, friendly and delightfully helpful in any storage needs and accommodation. Hats off to her and give her a raise!!!

Viktoriya was very helpful with my move in, she is very friendly ,

I reserved a storage unit online and I received a call from Viktoriya to set up an appointment. She was very accommodating and the process went smoothly. The unit was clean and well kept. I would recommend this facility to anyone looking for a storage unit.

Victoria was so very helpful in helping us find another unit. I saved so much money that it helps me to retain some of my things!

Manager is very great at what she does! Saved us money on our last day of use of the unit! :)

Victoria great to work with really helped me.

Victoria very helpful. Best customer service!

Victoria is awesome!! Helped us to get the unit we wanted.

Viktoriya at Public Storage is Awesome !! She showed me a new unit and made transferring my account a breeze. Thank you again

Victoria was very helpful with my moving in process. It was smooth & i’m happy with her service.

Viktoriya is awesome this woman needs a raise she works very hard n is exceptionally helpful n u cant ask for anyone better!

Viktoriya is fantastic. She is the only reason that I use Public Storage Fairless Hills.

Viktoria is a very kind o person , exciting to give an amazin customer service . She is a 10 !!!

Victoria was incredibly helpful in getting me set up when I had no idea what I was doing.

Victoria helpfully and friendly

Victoria is amazing and so helpful. My experience was great for 15 months.

I've rented various storage units from different companies all across the United States over the last 20 years. In all of my experiences, I have never seen the level of customer service, professionalism, and helpfulness as I experienced with the site manager for the Fairless Hills Public Storage facility, Viktoriya. Not only should she be running this company, if we put her in charge of all the businesses in the United States customer service would improve by 100%. Don't take my word for it when you're shopping for storage in Fairless hills, do not pass up this location.

Victoria was a great help with my unit today, appreciate her patience and kindness!

Victoria was wonderful. She found us the best locker for us and was very helpful at every step.

Viktoriya was so helpful about my storage she's the best customer service I've ever seen.Thanks a lot Viktoriya!

Great service, clean place, helpful staff. Personal thanks to Viktoriya - great advice on the size of the unit.

Got storage at this location and Viktoriya was so nice and very helpful with my move in process she's a great maneger!

Victoria was Amazing! Great Service.

Victoria very helpful and friendly!

Viktoriya was great with the customer service and very helpful.

Viktoriya was the best she answered all my questions and she is a very pleasent person.

Great location with friendly workers.

Excellent

I was having problems getting into my storage and Victoria was very kind and helpful!

Victoria was very helpful with assisting me and helping me make my payment

Viktoriya was very helpful in securing me the exact space I needed. I stopped in and within 10 minutes I had my locker and was ready to move in. Thanks again for the great service!

The manager Viktoriya was very helpful with any questions and concerns we had during our move out. Also a very pleasant person!

Viktoria is very pleasant and very professional. She has excellent public relations skills. Thank you for being so kind.

Victoriya take care for everything easy. Excelente services.

Viktoriya was extremely helpful. Would definitely recommend this location.

Victoria in there is one of the best in public storage, very helpful and straightforward

Managee Victoria was very helpful with assisting us here at our local public storage.

In a years time the cost of the unit has gone up and they painted the place. But it's the worst thing I've ever done. I would suggest buying a small trailer and store it yourself. That way when you're done you still have a trailer to sell or use. They inconvenience me last year for 9 weeks 9 weeks of where I couldn't get into the unit until after 7am and then they closed at 6pm . When Im still driving home. But God forbid they even knocked $5dollars off . Or you want your payment on the 14th or 15th of the month and they keep screwing with you to change it. I have all my payment history and it just looks crazy how I can pay on the same day of the month but sometimes there's a difference of $30or more sometimes!!!

Victoria is very helpfull with anything I ask of her. She's a very pleasant person.

Victoria was such a huge help to us as we moved our belongings into our storage unit. She is always smiling and happy to assist as we were navigating around. The property is clean, safe and well maintained plus reasonably priced!

Viktoriya helped us out and was very helpful and made the process very easy!!

Viktoriya was very helpful and had much patience with me transferring units. Indeed, it was a pleasure working with her.

Victoria's great person, she helped me with everything. You should give her raise and more money for it. Thanks.

Victoria has been very helpful and informal , helped us switch our storage to a bigger unit and answered any questions we have would recommend .

Viktoriya was very helpful with helping getting my lock cut and very good customer service.

Viktoriya was wonderful. She is a big asset and you are lucky to have her.

today was my second time at this location and Viktoriya was awesome

I just store my belongings there that's about it. So far I haven't had a problem with them. Victoria was very helpful and took care of my situation.

Viktoriya helped me sign up for a unit, she was super professional and very knowledgeable.

Viktoriya was very helpful and provide me with all the information I needed in order to access the new unit. I will definitely recommend this location.

Viktoriya was Very helpful

Viktoriya went above and beyond to straighten out a problem and got me results.

It's storage

Manager Viktoria was very helpful and accommodating during my move in and quickly addressed my access code issues.

Excellent service by Victorya at Far Hills PA. She spent considerable time with me and ensured I was able to open my unit. She’s the BEST!

I was in danger of losing my unit to auction when Victoria helped me save the day! She is so sweet and truly understanding and most of all a HUGE asset to your company. She knows her stuff and bends over backwards to help your customers. She deserves a raise and recognition! Thankyou Victoria for all that you do!!

Jess was awesome. Very informative and polite. Thanks Jess!! Victoria was great. Very helpful and looked me out. Thanks again.

No longer a customer service in the building

Vlktoriya is always so helpful with any problem

Storagey

Viktora was amazing, great customer service, quick an easy!

The building is clean and I have no problem with the workers there but.... I was paying for a 10 by 5 and when I opened it up, it was definitely not 5 feet. I brought a tape measure to be sure before I said anything and it was 10 by 4. That is a fifth (20 percent) of my storage unit was missing. I emailed public storage twice to even just settle on a slightly cheaper rate as i was paying for 10 by 5 and no one ever responded to any emails. I stopped using them and am looking at ther options.

Lovely ladies Jess and Tyasia from Langhorne helped me get all set up for this location. Great places definitely recommend

Victoria was great, helpful, provide good customer service

Facility is clean and easy to use. Vicktoriya was helpful with my storage unit move out on the last day of the month. Made sure my account wasn't charged any extra.

Wonderful service and great rates. Clean and tidy. Well managed. I’ve been looking around for sometime for a public storage to put my seasonal items and accessories. When I came to this location I was met with a smile and very professional service by one of the workers named Riley. Riley helped me accomplish everything I needed and now I can happily say I am comfortable with not only the service but the overall environment where my new storage is at.

The employee Riley was great

Great place, worker at the desk, think his name was Riley, was very helpful and informative.

Voktoriya was very patient and kind. She helped us figure out everything we needed to know and it was a pleasure meeting her today.

Unfortunately the size I rented was a 5 x 10 unit. A few days had passed and I went there to deposit my belongings. Unfortunately the size is actually 4 x 10. I inquired about the units discrepancy. I was told that, "in the contract it was the approximate size of the unit". I said. It is literally 4 foot by 10. I showed her my tape measure. I know what the number 4 looks like. It wasn't 4 foot 8, 4 foot 10. It was 4 foot exactly. I was given a number to call and that was it. Customer service limbo. The unit wasn't even 4 foot and 1/4 inches. It was 4 by 10 exactly. What planet do you have to be on for 4 to be a 5. In that case my ???k is a foot long. Thanks public storage for allowing me to approximate. Next time my girlfriend says anything I'm going to revisit your contract and say it's an approximation. You blatant lying pieces of $#!™

Victoria is the best, appreciate your help.

Viktoriya and Jess are always so helpful. !!

Staff was great (Jess) was good, (Lindsey’s) the one who helped us she was great and them beautiful eyes kept me distracted from this heat!

Wonderful experience, came in to upgrade my space and Jess and Lindsay took great care of me and got me a great deal.

Very helpfulJustAwesomeVictoria

Jess was efficient and friendly! Look forward to seeing her again!

Jess was great! Super friendly and helpful.

Curtis was super helpful and I had a great experience setting up my account. This is my second time using the service and I’m glad to be back. Curtis showed me the unit before hand to make sure it was the appropriate size and asked about about my storage needs to make sure it was the right fit. The place was clean and well lit.

Jess and Victoria were very friendly and helpful!

Victoria , jess take a great care!

Jess and Curtis were amazing helping me get a unit.

Best place to help us out for our moving needs. VIKTORIYA, CURTIS, & JESSICA were very Informative and helpful with us for our storage unit. I highly recommend stopping in and speaking with one of them for your storage needs.

Victoria was very helpful and knowledgeable on the units that she had available and I say this because she was giving me a unit in a storage complex that isn't even hers she right now is doing the job of I assume two people and doing a hell of a job at it I would recommend anyone that asked for storage units to go there

Jess is great help. Highly recommended it.

Excellent VIKTORIYA was very helpful and informative our move was smooth...

Ron was great!

Victoria was very helpful when I did the your property she help me out with everything I needed we need more employees like that great people skills

Carol is the BEST, I've rented storage units my whole adult life and met many people and if your looking for a positive, smooth, transaction, and would like it done right the first time CAROL is your girl. When u decide that storing your things will get u through these troubling times and want a good safe location CAROL at FAIRLESS HILLS you'll thank me later when your walking out of the office with a smile on your face and keys in your hand. Thanks for reading.

I stopped by few days ago to check out public storage at Fairless Hills. I really enjoyed working with Victoria, property manager who is very helpful in walking me through all available options so I can find best deal for myself. She is very knowledgeable,friendly and always with smile in her face. Really appreciate your help Viktoria!

The property manager, Carol, is a pleasure! She is very accommodaing and works hard to help you with any issues or questions you may have. Highly recommend the facility

Great staff and easy to work with . Thank you Carol & Viktoriya

Vicktoria was a wonderfu l help. Thank you

Stopped by yesterday. The person named Victoria was very helpful and knowledgeable about the units and helped me to choose the just the right size. Will highly recommend.

The lady carol there is the best she is always helping me out and very friendly to talk to

Carol was very helpful and polite and joyful I will be back because of her

Great place friendly and good price

Carol is incredibly accommodating, knowledgeable and pleasant. Love my visits to this facility!

They had me in total disbelief. The only thing they have going for them is the kindness and understanding of the lady at the front desk

This place is wonderful. The property managers are so helpful, they are very kind and courteous as well as very respectful. Especially Miss Carol. Thank you for everything that you have done to help me this past year that I have been renting with you.

Great staff. Easy access to unit. Prices started off good but increased over the months.