Everyone is so Nice!! Temmi was a great help through the entire process and the Assistant manager was friendly. The website had a glitch and wouldnt let me process on my phone, but she was very patient and we got through the process. Customer focused.
Staff at this Public Storage are helpful and knowledgeable about storage needs. Stephanie is amazing if you need storage in the Aston area highly recommend Public Storage and ask for Stephanie she will get you set up
Great service from Madina&Carl and today has really been a game changer. I was such in a gloomy mood and it was changed around from the helpful and courteous service from these two pms. I will recommend family and friends to this property.
Great facility! Could be 24 hrs but hey. Very clean, secure. No bugs
My wife and I walked into the Puiblic Storage store in Brookhaven, Pa for the first time.Timmie Cox who helped us walked us through many units,because we couldn't decide. She was HELPFUL as well as extremely PLEASANT. I would recommend anyone looking for storage to see her.THANK YOU TIMMIE.
MITCHELL & ELLEN WEISER
To the Special.Agent Timmi
Public Storage
121 E Brookhaven Rd
Brookhaven pa 19015
Dear Timmi
I am writing to express my sincere appreciation for the outstanding service you provided at Public Storage on 12/02/2025 @ 4:30pm. Your professionalism, responsiveness, and attention to detail made a meaningful difference in my experience with the facility.
From our initial inquiry to the completion of our transaction, your qualities,courtesy, patience, product knowledge, problem-solving, reliability stood out. You took the time to understand my storage needs, explained options clearly, and ensured that I selected the right unit and terms thank you I appreciated you.
Because of your guidance, I felt confident and well-supported throughout the process. Your commitment to excellent customer service reflects positively on Public Storage and contributed to a smooth and stress-free experience.
Thank you for your dedication and for delivering such a high level of service. I will not hesitate to recommend Public Storage to friends and colleagues, and I will certainly return for my future storage needs.
With sincere appreciation,
Crystal Brown
I had the best experience with rental agent Madina in Brookhaven PA she was very knowledgeable of the facility and the property management. I will definitely recommend public storage to all my friends.
I am very thankful for the services that i received today and left happy. I would like to thank the staff that helped me. Thank u again
Nice place, always clean. It’s a HUGE plus that they have garages/bays you can pull into and close the door, and unload your stuff onto the carts for inside units. They also have an elevator inside. WARING: make sure you are out of the gate by 8:55-8:58PM or else you get locked in with no way out, other then to call the cops and if you’re lucky they may have a code to get you out(took atleast 20min +), if not you’ll have to leave your car in the gate for the night(speaking from personal experience(totally my fault, they switched to a new company and I didn’t know updated rules). They have a number you can call if locked in, but no1 answers, also a text system for “after hours” that’s supposed to open the gate, that doesn’t work either. Overall really like the place, would have given 5 stars, but due to being locked in with no other way to get out with my children, and another man in there(thankfully he was very kind/respectful and acknowledged I was there alone with my kids so he said “I want to keep my distance and don’t want scare you guys”), that’s a safety concern. Should an emergency arise, you would be SOL unless you planned to walk. It’s also concerning knowing if there was a fire etc, emergency vehicles wouldn’t be able to enter until they got ahold of someone or retrieved a code if available, which we all know every minute counts in an emergency.
Timmi was very helpful and nice. building was very clean and well kept. Would 100% recommend
the girl there was very helpful