Krytal was great. She was very helpful with the break in.
Crystal is amazing. Very helpful.
Justin was great and really helpful answering any questions I had.
Still great customer service!
Justin and Crystal provide the best customer service!! They are kind and explain everything you need to know!! I just checked out of my unit that I had for a long time! This place was clean and fit my needs exactly!! Thank you so much!!!!!! Five plus stars from me!!!!!!
Justin is always friendly, polite and extremely helpful, he is knowledgeable and was able to answer all my questions.
Update:
Still great!
Great, friendly service from Justin!
Amazing experience. Justin went above and beyond to help me with my needs!
I came in to rent a unit (after a cross country drive) and really had no clue what I wanted or needed. Justin patiently explained all the options and worked with me to find the best solution for my needs. The whole time he was working with me I kept thinking - wow - this guy is amazing - not just because of his knowledge but because of his unique human and curious approach. Thank you Justin!
Brenden was a great and professional help.
Justin was beyond helpful today when I stopped by the Lake O office for a few boxes. I had questions about combining 2 storage units we currently have and he gave me the run down, options, and suggestions needed to make an informed decision. It was also a pleasure chatting with him!
Justin was such a pleasure!
Amazing experience, customer service was excellent, i had bunch of laughs and an amazing unit!!!
Kristel was fantastic! She was very helpful in accepting my payments and helping me with issues. Best customer service I’ve received at a storage place.
Kristel was awesome,she helped me choose the correct size boxes I would need for packing
Incredibly smooth and easy to access my stuff, and the on site manager Krystal was extremely polite and professional! Thank you for making a normally stressful and sometimes chaotic experience into something much more pleasant, will continue to use your locations for years to come !
Don't even bother trying to call. You get someone in Jersey
Amazing customer service especially from the manager. if you need a unit in this area I highly recommended this public storage location
Friendly staff and clean facility
Easy and accommodating. Quickly set up a small storage unit and cost is very reasonable. Krystal provided fantastic customer service, coming in when not even scheduled to help so my son could move out of his college dorm room without having to throw anything away. If everyone provided similar customer service, the world would be a more pleasant place.
The storage building painted my door and got paint all over my items. The insurance the sold me doesn’t cover paint damage. The company won’t answer my phone calls. Do not use this company.
Quick and easy access with secure boundaries
management has an attitude