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Public Storage Self-Storage Units at 4990 Sinclair Road, Columbus, OH
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 39/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 39 /mo $ 39Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 85/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 85 /mo $ 85Best Price Label+ one-time $29 admin feeHurry! -
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10'x10'Online only price$ 118/moMedium 10'x10'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 118 /mo $ 118Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 165/moLarge 10'x15'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 165 /mo $ 165Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 168/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 168 /mo $ 168Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 181/moLarge 10'x20'- outside unit, rollup door
- enclosed, 24 hour access
- drive up access
- vehicle parking
$ 181 /mo $ 211Best Price Label+ one-time $29 admin fee2 units left! -
10'x30'Online only price$ 271/moLarge 10'x30'- outside unit, rollup door
- enclosed, 24 hour access
- drive up access
- rv, boat, or vehicle
$ 271 /mo $ 294Best Price Label+ one-time $29 admin fee1 unit left!
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Reviews ( 576)
Ben really helped me with my needs and was patient in a troubling time
Help the buddy move into a unit there today. We were greeted by a very pleasant lady named Mandy. My buddy had an online reservation, he brought his own lock for the unit, and Mandy was very accommodating when it came to the lock deposit.
The office was clean, and well lit. It is a bit small, it could be challenging to fit more than three adults in there. The grounds look very clean and well maintained, as well as the units themselves.
Overall it was a very pleasant experience, and Mandy was a real treat. She was quick to help customers resolve issues (Ben Dover/Supervisor of the facility), smile, and laugh. She is a joy to interact with. I have to say though...I thought fanny packs went out generations ago 🤔😁.
Thank you Mandy she is very sweet and helpful and answers all my questions glad to rent storage from you !!
Mandy was very sweet and helpful !
Fast and easy on line, manager is accommodating.
Not recommended,they will raise rent without notice,go somewhere else to rent!
My experience with this Public Storage location has been frustrating from day one. I was told to be there Monday at 9 AM to move in, but when I arrived with all my belongings, the manager wasn’t on site. After calling corporate, I was told managers don’t even work Mondays—something that was never mentioned in advance. It was a complete mess, but I decided to move in anyway (November 2024).
By March 2025, I received notice that my rent would jump from $148 to $215/month—a nearly $100 increase in less than 6 months. This wasn’t a promotional rate either; I just got a second month free. I understand costs go up, but this hike felt excessive and unfair.
When I tried to speak with the on-site manager about it, she was in a virtual corporate meeting and had to talk to me in between listening. I was told there was nothing they could do and that they raise rates every 6 months.
To make matters worse, I recently discovered water leaking from the roof of my unit and damaging my stored items.
Between the lack of communication, extreme price increases, and now water damage, I’ll be moving out as soon as possible. I recommend looking elsewhere for a more reliable and professional storage solution.
Ben was a great help. Appreciate him so much 💜 life just got easier
I am a client at the Public Storage on Sinclair Rd. The property manager RJ is very accommodating and super helpful. He went above and beyond to help me when I had a concern. Highly recommend!
RJ gime excellent assistance and answered all of the questions I had, great attention to details!
I’ve been at this location for 20 years and have always had a positive experience. The current manager RJ goes above and beyond always stopping by my unit when I’m there just to check if everything is good and if I need anything. Highly recommended!!!
Ben helped me out and would highly recommend.
Customer service is okay. But under new management, it's no longer what it was. Mainly that they are trying to be a "cash-free" facility.
RJ was super. He helped me to rent a unit at public storage. He was very knowledgeable, personable, helpful , & just overall went above & beyond. Thank you RJ you should be in management!
The manager RJ is an amazing person. He was so very helpful when i moved things into storage. He made everything so easy and even helped me with my lock which i couldnt figure out. I highly recommend this storage facility
Very helpful helped me get the unit I needed
Paid for a unit via auction, and what was photographed was not was was in the unit. They're running scams! Not to be trusted .
Excellent customer service. Heather is the lady!!
I recently purchased a 10x10 storage unit from Mary at the Sinclair location in Columbus, OH. She was extremely helpful and very efficient! She set me up with the keys and storage within minutes. She was also very friendly as well! I highly recommend going to see Mary for all of your storage needs!
Terrible customer service. I've had nothing but issues with them on top of raising the rent every couple months. Break-ins as well. Truly not worth it at all, would not recommend. Go elsewhere!!
The lady was such a sweetheart ❤️
Ron was super helpful and helped us save some money, we’ve had a storage unit here for 4 years and he was amazing at helping us out!!
Ron was a big help the best customer service I ever got.
Ron is top customer service very friendly and helpful.and always on top of keeping the property clean. Always A+++ service.😊
Mary was great and was able to help me with everything I needed. She was quick with her job and gave great customer service!
Rob helped me out with my storage when I ran into a minor issue and he was a delight. Very smart young man and straight to the point. Would definitely get a storage here again!
The gentleman was extremely kind and helpful. I would definitely recommend this location
Ron is fantastic! There was a bit of a mixup with my original reservation but he was able to help get everything sorted out. He was so helpful and made a hectic day much better with his awesome customer service. I would definitely recommend!
Loved this storage place. Our unit got hit a few times, and they replace our unit. They also were very understanding about the economy right now.
Ron is very helpful. Prices are very fair
Great place to do business!
They are great and Ron is wonderful he got me a great rate for my unit
Ron is the best!! Super friendly and knowledgeable great experience renting here and would highly recommend!
Ron handle my account very professional and took time to explain everything clearly
Very good service, friendly, attentive to my needs and despite not having a good command of English, very patient and courteous. good security 24/7 and good prices too
Mr. Ron is the best!! This has been my storage unit for 3 years. It's been a great experience!! He's very friendly!! He deserves a raise!! 🗣THANKS MR. RON!!
Staff was very kind and helpful helped me find a unit that would fit my truck. Would highly recommend this storage facility.
I’ll tell you what I’ve been coming here for years and Ron is probably the best employee I could ever ask for and so willing to work with you such a nice guy thank you public storage
Excellent process at this location. Spoke to Ron. He followed up and was very thorough.
Ron is a wonderful man always there to help
Ron was a great help.puplic storage needs more friendly customer service employees like him
Ron was very helpful. I needed a space quickly. He answered my questions and set me up.
Mary who works on Sinclair rd was excellent! She was very helpful and really is the reason I choose to put my stuff in storage here. She has great customer service. Very pleasant and made your feel very welcomed.
Mr Ron was great as usual. Thank you 😊
Ron a good guy
Ron was very knowledgeable and help in getting all the information I asked for. Thank you Ron
Ron, the property manager, is great. He has always provided excellent customer service in a timely manner.
I think of public storage as u ntil I am situated in a place to move. Ivly great management. You'll meet, Ron,very helpful and professional ,over 5,years experience at this location,He has been a tremendous assistance in keeping the facility clean and cheerful while your there;Will help for anything you may need.
Ron was so helpful! Definitely recommend.
Ron helped me a ton, super nice guy
Ron is ALWAYS so friendly and most helpful! I feel very trusting of him and this storage place!
Ron was a big help and was a nice polite guy he made my moving in nice and easy I recommend this place to anybody
Mr. Ron helped me a lot when I was unloading my unit, even gave me a jump start on my car that ran of battery. Great place, highly recommended
Ron was very kind and helpful with what I needed
Ron was fantastic! Quick and easy vacate process! Will use again if need be
Awesome Service from Ron! Helped me with a Great Deal!! Would highly suggest storing your items here!
Ron was very helpful and patient with me on what size unit that i needed
Ron was super helpful and got me a space at a great price!
I love this place, Ron is so easy to work with!
Ron was very helpful.
I can't complain Mr. Ron was very patience and kind he gave us a great costumer service, the space, the price it was all as I expected.
I was happy with the service at Public Storage until all my stuff was stolen out of my unit. Okay...they left me two vacuum cleaners and two pillows. The office guy was extremely unhelpful, and told me it was my fault that there wasn't a lock on my unit. No, their cameras are offline and my lock was sawed off. I hadn't accessed my unit for a month! And they supposedly do a lock check every day. When asked if I could be refunded for the rest of the month, the district manager told the very unhelpful guy, "That's why we make them buy insurance." (I didn't have anything left to store. It wasn't my fault that my stuff was stolen.) The police informed me that someone else had stuff stolen from the facility the week before. By the way, the insurance requires pictures or receipts for absolutely everything. So, regardless of where you get storage, be sure to take pictures of what you're storing.
I worked w Ron to complete my reservation. He was extremely kind, patient, and resourceful! He made the process very seemless; thank you.
The manager Ron wus good help friendly nice guy
A good man who takes his time and details how to make payments
The customer service was great
So I can’t find my original review but it looks like they got it deleted. They will give you random rent increases every month. And will charge you a full months rent if you’re a day late on moving out. They called me and told me my debt with them was cleared and the next day I see all they did was sell it off to a debt collector.
Ron was very nice and knowledgeable great customer service at 4990 Sinclair rd
Ron is very helpful and he knows good customer service
Gracias Ron
Ron is by far the best representation of public storage, hes always quick to meet you with a smile and makes dealing with the whole process bearable.
Ron and Andrea was great with helping me get my storage unit
Ron made my life easy
Ron is person to help you choose storages ever. He's got a great attitude makes sure the place stays clean and safe always in for a great conversation if you see and talk to him. He helped me and my boyfriend find the best deal there that we could get for our money. I'll definitely be keeping this as my place for storge.
On the rare occasion that I have any issues, Ron has done a fantastic job of quickly helping me out.
Mary was an absolute dream to work with. She did everything in her power (because of our situation) to make sure my roommate and I got the unit we needed today. thank you Mary for all you did and continue to do. We left very satisfied customers.
Ron was so helpful and nice he's the best
BEST STORAGE FACILITY EVER. From moving in to now, every time I go to my unit Ron and Mary have always provided prompt, top quality service. They are friendly and helpful, explaining everything clearly and with full transparency. They are honest, fair, and always put their customers first. This is the #1 Storage Facility compared to all others. Thank you Ron and Mary!
Ron is a ROCKSTAR! A Devil Dog who gives outstanding customer service. Bravo Zulu!
RON, He's very helpful,the unit's very clean
Mr.Ron was such a big help I really appreciate him. He was so helpful in assisting me with a storage unit.
Ron is the best!
Ron is extremely helpful and has great customer service!!
Ron was super helpful and very kind. The cost was the best I found. Happy all around!
We have worked with Ron the last few times we’ve come here. He goes above and beyond to accommodate us, and really embodies excellent customer service. Thank you, Ron!!
Mr and Mrs Weston have good experience with Ron very polite and respectful,
Ron is the best!
I've been renting here regularly for 20+ years. Ron really took care of me, and set me up with exactly what I needed!
The older gentleman that works there makes me feel uncomfortable. Even made accusations that we damaged the property and tries to scope out what we have in our storage unit.
RON IS VERY HELPFUL AND FRIENDLY
I’ve used public storage for years and I especially appreciate the staff at this location. They are always helpful and friendly. The units are also clean and pest free.
Ron was super helpful and so wonderful to work with today !!
Amazing staff. Mother Mary will always take care of you there. The gentleman is also very personable.
Great staff! Ron is the man! So helpful and friendly. Wouldn’t choose another storage center!
Excellent location. Easy access right off the freeway. Super clean grounds, definitely well maintained. Though I have mostly spoken with the AMAZING manager Ron, everyone else was kind, courteous and helpful also. But Ron is really doing a wonderful job there. Thanks so much for keeping my stuff safe, on clean grounds and for being so helpful!
Ron does an outstanding job keeping the place clean, and meeting my storage needs! Definitely would recommend keeping your things safe with him, thanks Ron! But, management on the other hand, is f'd up! For months I sent numerous e-mails about the electric going out and that I couldnt see to find my tools in my storage unit, instead of fixing the problem, they sent me a letter telling me that my rent was going up !! Never go to Public Storage on Sinclair Rd. In columbus, ohio unless you enjoy being ripped off, ignored, and treated badly by the management man-boy that sticks his nose up at his customers because he thinks he is better than them, what a richard!!!
Ron help me a lot.
Thanks
Ron is a good man
Ron is an excellent person and very kind is a number 1
Ron, is superb. He is reason I rented there. Public Storage, is blessed to have him.
Ron was very helpful all time great customer service
This is good place
Ron was a help to me during this process
Price was good using the internet to secure a space. Easy access with your phone and lock supplied.
Best in the city
Ron was wonderful and friendly!
Ron was so polite and respectful. Will definitely come back.
Great customer service. Ron answered all my questions and got me set up.
Ron helped me great customer service, friendly respectful
Absolutely love this service. Ron is always helpful and attentive to my needs as a tenant and the location is amazing. Would definitely recommend.
Ron is good man he helped me for rent it 5x10 thank you so much Ron
Treasure was awesome! She’s so sweet.
Ron was great! Knowledgeable, friendly and courtesy and did his job professionally.
We need more professional like him! Keep up the good work Ron!
Kevin
This is a great storage!
Ron was the best! He helped us out amazingly! Definitely come here for any storages
Ron and company are very accomodating. I rented my space and gained access, contactless the same day. Facility is clean and quiet.
RON is the MAN ,he was very helpful,and answered all my questions with professionalism and smile 😀 in his face .Thanks Ron for keeping me costumer there
I am leaving one location and moving to this location and I spoke with Ron and he was very helpful and friendly.
Ron has been a Blessing to come up here at make my payments in person , he has a good listening ear and enjoy his job , which he’s good at what he does ! 2/4/23 The years I’ve been at this location, Ron has shown kindness and support , when technology was a issue, and always reached out to call about any problems, hope to Continue his good work ethic ! Peace 🙏🏾
Ron helped me! He is so nice 😊
excellent experiences
excellent service ;)
I've had the need to call Ron at the office on a couple occasions and he's always called me back directly and is the most courteous and helpful gentleman and a pleasure to talk to and to work with. Its not often you get that type of service by phone these days so it's much appreciated! I've called the corporate number and was on hold for over 30 minutes before being cut off, so I was delighted by the friendly service from Ron!
JK
Ron is amazing very helpful fast and efficient will recommended this location to all my friends and family thanks so much for all your help!
Great place! Ron the manager was super kind and helped me with every issue I brought to him.
Ron was awesome with helping me get storage
Ron was very helpful, I got a smaller unit but he got me in, helped me out and got me to a comfortable location. Thank you Ron and keep being the great guy. So friendly and welcoming.
Ron was friendly and very helpful. I recommend renting units from this place.
Ron is really helpful and friendly thanks ron
Really enjoyed working with Ron very helpful and patient definitely willing to go above and beyond to help the customer
Me and my wife came in for a showing of a storage unit at the Sinclair location in Columbus, and Mr. Ron gave us an excellent showing and was very helpful!
My first experience was nice Ron was very friendly & polite nice customer service! 5 starts for him!!!
Ron is amazing! I love coming here to rent units and unload units that I win online. Always a pleasure running into him
I meet Ron at the site and he was very helpful and very nice.Nice to do business with.
Thanks Ron.
Ron is great to work with.
Ron help me out with my storage. Excellent customer service. Very helpful.
Ron was really great. And helped get us set up right away. More than helpful with all the info I needed as a first time renterhe defiantly needs a raise
Getting a storage unit here is very simple. They call you back promptly. The only service to get a unit is very easy but Rons in the office is amazing, very helpful.
Ron was very helpful and answered a couple of questions I had.
Ron was very helpful. Enjoyed his conversation.
Ron is a good costumer service provider that makes costumers happy
Very helpful through all the process. Very satisfied with the whole experience.
Not only was their email communication clear, simple & thorough - check in was a breeze! Ron met us, walked us through everything, including the app which opens the gate for you! The unit itself was clean, in great shape & easy to find. Can’t recommend this place more (we came from Simply Self Storage which was terrible) & working with Ron was wonderful.
Great location and the property it’s very clean. The other reason I have stayed with them is the property manager. He goes above and beyond to make sure all my needs are met. Highly recommended if you are looking for storage space.
Thanks Ron for all your hard work and always being there and letting me in the gate and handing me the customer's key. I appreciate it very much.
Great service!!! Ron is the best! very professional and friendly.
Ron is a wonderful help to me . his always assisting me the storage.
Ron is awesome! Very nice and personable. Storage unit was clean and was able 2 get into it anytime. I definitely recommend
Ron was very helpful
Ron is awesome!!! He made my storage and moving so easy and he is a guy with a big heart…
Thank you so much Ron
Ron was a big help and has the best customer service experience
Ron was such a great person to give us a walk-through! Super helpful!
Thanks for your service u the best
Ron was very helpful!
This place and especially Miss Cindy is awesome good customer service skills good communication all around great deal
10/10 experience with Alex
Ron was a great help!
A great experience getting set up! The online reservation option helped us find the right sized unit at a great price and completing the lease online is easy. Ron at the Sinclair Road location took time to answer all our questions and show us how everything works. Happy to know he is on site!
Ron's storage is awesome. And Jesus loves you.
Ron the manager is very nice and keeps the place very clean
Awesome experience. Gentleman was very nice and very helpful. Highly recommend
i had issues closing my unit and Ron came over and helped me out right away! super amazing service and would recommend renting here!
Ron gives good service.
Ron was very helpful in setting me up with my storage unit
Had a horrible experience at Simply Self Storage and stumbled upon this location to find Ron cleaning up the lot. He greeeted me and helped me with my storage needs in a very professional manner that I wasn’t expecting given my last experience at SSS. Really enjoyed his customer service and kind. mannerisms. He is a great asset to your company.
Great service , Ron is amazing to work with awesome job 😀
Wonderful service and Ron was a great help.
Fast and friendly, very helpful & easygoing..
I would absolutely recommend this place! My family has a couple of storage lockers here & we feel safe knowing that Ron is there looking after them! 10/10
Ron really helped me out in a rough time. Very kind and patient. 100% recommended.
Ron was a great guy! Thank you a lot
Ron was such a great person! Made me feel comfortable with the entire process. Recommend!
Ron is the absolute best!
Ron was extremely patient and helpful!
I stopped by Public Storage for a unit. I knew I needed storage but i didn't know what. Ron took care of everything. He gave me a tour of the complex and showed me different units available. Ron was very helpful and informative!
Ron is the best manager I've ever had the pleasure to work with. Very understanding and patient as well. I would never store anywhere else
I have had the pleasure of doing business with Ron. Our family has kept several storage lockers there and he seems watch over them as if they were his own. He's become more of a friend than just a business man. He has helped me and my family in so many ways. He's very compassionate, thoughtful and caring and makes himself available when we need him. He is a true treasure.
Ron was outstanding, patient, and very professional.
I've been a customer for around 10 years. Today the manager on duty went out of his way to help me jump start my truck. I was feeling pretty hopeless and down and can't think Ron enough! He was incredibly friendly and kind to a stranger in need. I won't forget it!
Friendly staff. Easy to rent from. Easy access.
Ron is a very nice man and assisted me
Fast and easy
Thanks
Best customer service Personnel Ron
He is good at his job
Top notch customer service!
Ron is amazing. Super friendly and very kind. I wish everyone had a Ron working for them.
It’s been nothing but great service with Ron over at this location!
Good location Cost in line with others. Low rating because of their not caring to remove snow and ice .There was at least 5 to 6inch pile of ice covered piles of snow up against the doors all down the side of the aisle my units on. It was treacherous to try to walk from inside my unit to my car as I unloaded things. A fresh snow covered the ice clumps making it hard to tell where it was safe to step.
When I asked management about it he said there was a shovel in the office I could borrow. This is not easily shoveled as it was mostly ice covered snow. At first I thought the pile of snow had drifted there from the other side that was clear. They may have used a snow blower on the other side of aisle (which was clear) blowing snow there onto to the side of aisle my units on.
Ron was above and beyond incredibly helpful to me during a week of moving things during the middle of a snowstorm. He helped me shovel out snow from the door, helped me with a blowtorch to unfreeze the lock, even helped me carry boxes into the unit. His cheery attitude was infectious and he made what could have been a very stressful and frustrating experience into pleasant one. Thanks for your help Ron!!
Had the unit for about a year and a half it started out about 100$ per month then 140$ we noticed a leak reported it over a year ago left for Texas can't back my stuff is ruined leak still there I report it we need all kinds of documents receipts etc. Then my unit goes up to 200$ I asked if I could have another store room so we could go through the stuff and sort they said I would be charged for 2 units moving today
Ron is so kind and thoughtful to work with from getting the unit to continuing to be "on the job" to help with our every need!
This says so much to have a a dedicated employee, so knowledgeable and helpful for all these years!
Thank you Ron!
The man there and a lady were very nice. I had no problems.
Good experience with Ron
Ron was a big help
Employees here have been awesome and Ron is always a pleasure to talk to.
Ron is always very friendly and helpful. The property is kept very clean. Best experience I’ve ever had renting a storage unit.