Public Storage Self-Storage Units at 4600 Kenny Road, Columbus, OH

This has to be one of the most poorly managed storage facilities I have ever rented from. They wont cut your locks on time and they continue to bill your account even after leaving your locker vacant and cleaned out. I have been charged for months and I'm still fighting with them with no call back from any type of manager. This incompetence is frustrating. I wish I never rented from here it has been nothing but a nightmare from the beginning and if you have the opportunity to take your business elsewhere please consider it. EDIT: I originally had a very bad experience but after a call with the manager they righted the miscommunication error and was willing to work with me to come to a mutual understanding. The facility is very clean and they check locks thoroughly.

Yasi has always provided outstanding professional service and expertise. She is friendly and extremely knowledgeable. She has always helped me and answered questions and is there for me. You could not ask for a better manager.

Yassir s good and nice person

I stopped in to finish up renting a storage unit. I worked with Yasi. She was amazing. She was friendly and professional. She took time to show me two different size units and explained the pricing and fees clearly. Thank you,Yasi, for making the process easy.

Yasi help me thank you about finding storage

Very great place, Yazi is one of the best employees here she is very helpful and just over all a great person

Many thanks to Mrs Yasi she is very professional and helpful

Yasi was really helpful and courteous. She went through all the details. She took the time to explain everything for me. Thanks Yasi.

Yasi is a pleasure to work with, she had everything set up and ready to go and was able to get me setup so my management of the unit is easy.

Verry good costemer services

The storage locker itself was a good value for the price but my email said to go to the wrong location and when I showed up they told me I had the wrong one. So I’m not sure how that got messed up but just make sure when you’re booking that you know exactly which location you’re going to, the email might not🥴

Yasi is wonderful and her customer service is top tier. She always smiles and waves when she sees you and she goes above and beyond every time!

Yasi was the best, she was VERY helpful and super friendly. Answered all my questions and I had no problem getting my unit.

She is such a great person to do business with. Yasi is GREAT....

I have been a customer for over 25 years. The Staff has helped me whenever I need help and always are very professional.

Highly recommend this company. Easy to work with and always very helpful.

Great service. I have been a customer for long time. The employee Mr. Hema helped me a lot and also help me register the app. I recommend him and great customer service. I have been used this service for more than five years. I like their service. Yasi one of their agent helps me a lot.

Awesome People, amazing customer service. HIGHLY RECOMMEND!

Nice and easy 25 minutes in and out 👍

Muy amable..y profecional

Yasi was so extremely helpful in getting me set up with a storage unit for the past year. I highly recommend using this facility for all your storage needs !

Yasi did a very good job

The on-site manager Yassi was one of the most professional, intelligent, sincere, personable and kindest people I have ever worked with.

Had a great experience with Yasi as she was very respectful and friendly and helped me to have a great experience. 5/5 would recommend

In helping a family member abroad with an issue with their unit, the district manager Ben was very helpful and patient. We had to work through a time zone difference and he was more than accommodating! I was very happy with the way he worked with us!

Yasi was amazing today getting me in and out set up with a really good indoor unit. The location is perfect. And I felt like she disclosed all information professionally and with full transparency. Thank you!

I would like to give a shout out or 👍 to your representative at the Arlington Public Storage. Arlene is very pleasant and personable to deal with. She has answered all my questions and helped me with an extremely important Fedex shipment to my unit. I appreciate working with her!!

Yasi was friendly and helpful.

The Property Manager at the 4600 Kenny Rd. location, Yasi, was so very nice and extremely helpful during this stressful time. She really helped me get everything set up and completed. Thank you.

Yasi was Very professional and knowledgeable about what she was doing and very helpful thank you so much for your service :)

Arlene was very helpful and got our rental set up very quickly

I meet with Megan for reserving the space. She was really helpful to get us what we needed within our budget.

High praise for Yasi, our Manager at the Kenny Rd Public Storage. I have had my unit since January of 2017, and she is the main reason I stay on and don't move to another company. The rate hikes are something else. Yasi is always professional, friendly & she's had the answer to all my many questions over the past 5 & a half years. I've seen her interact with other customers in the office & she really knows how to treat people. I like the company & Yasi represents them well at a very high level. Each visit is a pleasant experience. It's not as affordable as it used to be, but her reliability & my comfort level there keeps me loyal. It'll be 6 years in January 2023. Many Thanks, Yasi!! I deeply appreciate all your help & guidance over the years.

Alex was a wonderful

Great storage unit place! I've been here for almost a year. Needed to downsize and they moved me the same day. Employees are very nice and helpful. Thanks Yasi for your help!

Yasi was very nice

I had a good time renting out a storage unit all smiles and excellent Customer Service. You will say the same thing when you come 😊

Had my storage unit here for about a year and yasi the manager has been so sweet and kind to me and very informative was great with communicating with me and was so nice

Great service, quick setup and great staff!

Yasi was very nice and helpful! I would recommend this place to everybody!!

Yasi took great care in helping me set up my rental. I really appreciate her effort and understanding I will definitely recommend this location to others!

Stopped in and saw YASI today!! She is the Property Manager here for years!! It's always a pleasure to see and do business with such a kind, sweet person!! The property is well kept under her diligence!!

Yasi is a great help!

Very helpful and friendly at front desk!

Very easy to work with. Everything was seamless, very responsive and friendly. 10/10

Great storage location. Yasi was always extremely helpful and kind, from when I got a unit, to changing units, all the way through moving my stuff out. Made the transition moving between states much easier and affordable.

Yasi was a great help all around and super pleasant to talk to. Very professional.

Yasi was amazing! Very helpful and had me setup with my storage unit quickly. Thank you!!

Yasi has been amazing at this location. She is friendly and helpful and a delight. Customer service at its finest!

Had to move unexpectedly and rented a unit here. Yasi took such great care of me while I had the unit. She is just a delight to work with, and really went above and beyond to be helpful, answering any questions, and really cared about giving great service.

Yasi is so nice, and helpful, thank u so much for help

Came in rush Yasi was the best help ever , she gave me what I need very professional. She is such a great worker. Thank you guys for the help.

The best experience I've had with renting a storage unit. Yasi was so helpful and explained everything thoroughly.

I would give them 100 stars if I could. Amazing people. Amazing place.

The staff working there Yasi she is so nice and ready to answer all my questions. She smile all time which make my day. I ve been there for a while and happy to be with such good customer sevice.

This is my second unit at this location & I'm very happy with the service. Yashi is truly amazing! She is friendly, positive, courteous, knowledgeable, professional, & goes above and beyond to make sure everything is all right. Yashi actually cares! I will not rent anywhere else just because of her excellent service.

My cousin, his step-brother and I have rented several units here for the last 5 or 6 years. Yasi, the manager on site, cares, is very helpful & always nice to deal with.

good place to store whatever

Today Mandy was friendly and flexible. Handled chaos of several priorites at once. Yassi is terrific. She is friendly, kind, efficient and genuinely cares!

Hema was very communicative and friendly and professional

I had the pleasure to meet Hema at public storage on sawmill. He helped me find a unit that fits my needs & at a good rate on top of that. He was nice, polite & professional. Thanks

The Manager Yasi was wonderful and accommodating. I would use this Public Storage again because of her great customer service. Thank you.

We are into our third storage unit now and have always had great service -very helpful and courteous assistance from Yasi. She follows up when we are doing a new contract, helps us get the best deal, and goes out of her way to make sure all is right.

Excellent service by Hema and Yasi

Hemal yasi was very helpful and showed me how to use the app instead of having to remember my gate code. Very friendly

Hema and Yasi were so friendly and helpful! I was quite confused about my storage move in, as I was trying to downsize my storage unit. They helped me look at different units and I ultimately decided to remain in the same unit. I truly enjoyed our interactions and Hema even showed me how to use the app. Yasi was diligent in assisting my husband and I! All on a Saturday afternoon… They deserve 5 stars!

Yasi was very friendly and thorough with the rental process. Definitely recommend this place and I’m glad to do business here.

Customer Service was very excellent, Yasi, was very professional, informative and friendly. I had very pleasant experience renting storage space from this location.

Great quick service! Yasi and Hema were wonderful to work with.

Hema is so nice and hard working. Everything is good.

Yasi is one of the most amazing employees I have ever met at any retail. Excellent service, don't let her accent deceived you she quite polite and offers what wonderful customer service experience. She goes above and beyond for me and as you can see many other customers like myself. My name is Dan, I am real customer not paid to write this review, I took the time during my break today on August 25th to write how wonderful and kuddos to amazing job, helping me transition from moving in November to moving out in August. Thank you so much Yasi, I will definitely return when I have to move again.

Very very helpful!!!!

Management was very friendly and quick to respond. I made a reservation online and got a phone call with my next steps quickly after. Storage area was safe and clean. I am very happy with my experience.

Hematology gave great service

Hema provided excellent customer service and even stayed past 6 to help me set up my account and everything! I highly recommend this place!

Yasi is absolutely wonderful. She is very helpful and always has such a positive attitude. No complaints on storing our belongings at public storage!!

Hema was very helpful finding a storage unit at another location when none was available! discounted price as well! recommend him.

Have rented here many times. Very good customer service from Hema and Yasi. Unit very clean. Always a pleasant experience. I would highly recommend renting here.

First time getting a public storage and Alexa was very welcoming with excellent customer service.

Renting was easy, Hema showed me how to remotely open the gates, everything's good.

Yasi is amazing. She gets to know all of her customers and is always helpful with answering any questions I have. I would definitely recommend this storage unit to anyone.

Clean facility and great staff. Never had an issue with any pests and no water damage.

Have been using the storage for a little over 6 months now and Arlene has been very helpful with any questions regarding storage/rates. Would certainly recommend!

Professional service from staff Yasi and Hema. just needs to update security systems to prevent theft.

Amazing very professional and fast process no hassle Hema and his property manager Yasi were great people

The Manager was extremely helpful from the time I opened my storage space until the time I moved my stuff out. She was very understanding and made move out a breeze! I would definitely rent here again.

Yasi was very helpful and getting us set up with a last minute need for a storage unit.

Great Space! No stairs.

Difficult times made easier through the kindness and professionalism of Yasi at Public Storage. I can't imagine finding better service anywhere else.

Wondering service, very professional service, and very friendly staff.

Stuff stolen. No love. Stay away.

Yasi is a consummate professional, in addition to being so personable and kind. I've been a customer for years, the manager has always been helpful. We have moved to different units a couple of different times and she has always given us the the best cost.

The storage unit I had reserved was taken by the time I arrived. However, Yasi was very helpful and informative. She anticipated my needs and set everything up ahead of time - including finding the same size unit I requested. Very helpful and friendly

This office one of best customer service I deal with since I started deal with this company .. and Yasi she wonderful girl and best helper , I she is reason to stay customer here .. Thank you for the kindness and the help .

Great and friendly staff! We've been using them for a couple years now for company storage and wouldn't go anywhere else!

Yasi was very helpful and accommodating! Facility is clean and well maintained. We just rented our second unit from her. Highly recommended!

Yasi was very pleasant and helpful. She demonstrated great customer service. Explained highlights and gave suggestions and helpful hints for storing my items. Thank you.

Touch free gate entry is awesome, great service offersd

I wanted to shout out to Robin she is the best in customer service I have had. She truly cares for her customers and the service she provides. Thank you for having a heart when we are dealing with such hard times

The lady named yasi is absolutely the finest in the business! She goes beyond all expectations and her customer service should be a 10

Yasi, at the Kenny Rd. Public Storage facility, was pleasant and answered all my questions. She showed me the unit before I rented it. It was clean and easy to get to. I would recommend this storage facility.

Robin was very helpful and made the booking process easy. She’s dedicated to her position and I couldn’t be happier with her service! Great job, Robin!

Robin is super amazing! She took the time to show me all my storage options to help me fit my stuff. Usually moves are very crazy but Robin helped make this part a lot smoother. She is very friendly and a true asset to your company. She is a keeper for sure!

Robin and Lisa were really nice and very helpful, a perfect place to rent a storage unit!

Love love love my storage location, price, and manager! Highly recommend! I've been with them for 2 year s and they're so helpful

Yasi is SO good at her job! Everything was delivered on time and with a smile! She is very accommodating and she made sure I had everything I needed!

Robin was great!! Very helpful and very easy to worth with. Highly recommended!

Very top notch place to get storage. The day of my move I discovered another storage place I had reserved was way too small. Yasi was very helpful when we showed up and explained how it would be much easier to reserve online and find one. So I did so right in her office, on my phone. Found just what I needed and at a great price. Yasi has also been very helpful a few times the next week I called with questions.

The property manager Yasi, at this location is very pleasant and friendly. Also keeps the locations appearance up to par. Thanks for all your help and storage.

Prices are high yet competitive. The on site property manager is Yasi and has been helpful in many situations.

Friendly staff, longer hours would be nice, good prices but they were different depending on whether u rented online, over phone or in person.

Yasi was extremely helpful, efficient, and nice. Unit very clean.

Yasi was very helpful and courteous. She was thorough and efficient, and provided helpful tips for remembering which building my unit is located in (I always forget to pay attention to that). I like how Yasi provided safety tips for the best way to get in and out of the property. It was a pleasure to work with Yasi.

Very friendly service! Robin couldn't have been more helpful in finding me what I needed. Thanks!

Yasi provided great customer service! She's very informative and took time to go over everything.

Robin is a very kind and helpful rep, she showed me differyunits and helped decide which is best to utilize for my belongings . 5 star service from a 5 star lady

Robin she is great 💪🏼

Patty helped us to get a storage unit & explained to us what we needed to know. She informed us that she is a new employee & we would have never known. She is very knowledgeable of the business & her customer service was excellent! We will come back to public storage for all of our future needs!

Patty was very helpful and gave us all the info we needed before renting a unit. Good prices and clean place.

Robin was really nice and got me squared away quickly and covered all the details. It was a great experience.

Absolute garbage company bordering on fraud with how deceptive their business is(pricing). Only reason they have good reviews is because before you leave they make you feel uncomfortable and push you into a 5 star review. I’m one of the few that came back and gave an accurate review. Beware!

Robin was great and dealing with us as well as a difficult customer on the phone and she handled it very professionally she deafly deserve six stars God bless her

Yassi and Robin are always friendly and helpful...

Kept my stuff here for four months while out of state, nothing got taken or damaged in all that time, and access is great.

Great and fast service.

Robin was awesome and sweet! Good service 👍

Robin is awesome! She really friendly and was happy to show us around and take time to give us all the information we asked for. We came in late right at the time for her last appointment and she didnt mind at all.

Robin was a big help

Robin helped me out today

Robin was an absolute pleasure. You won’t find a better location.

Rob was great. Great customer service 👍🏼

This is a great place to store your things . the attendant robbin Handles her business. Very prompt on calling u back. And making sure u have every things u need to store your things. Thanks public storage.

This is the second time in 2 years that I have rented a storage unit from Public Storage on Kenny Road in Columbus. The units are nice enough, and the price seems fair, but I'm coming back because the Manager, a very nice lady named Yasi, again was so helpful - great service. Service staff was unhelpful and rude at the Reynoldsburg, Ohio, location, so I rented again from the Kenny Road location, though this location is slightly less convenient for me this time. Excellent service makes a difference to me, and Public Storage on Kenny Road in Columbus has this. Thank you!

Great place rons really helped us great service

Janae was so friendly and helpful to make this move in process quick. It was very informative and a great experience.

We had a wonderful experience! Yasi was outstanding - explained everything clearly, gave us our options, helped think ahead to things we might need. Very friendly and helpful through the process. I would STRONGLY recommend this location to anyone looking for short or long-term storage!

Yasi was awesome. Thank you.

Yasi was so helpful today. I've never rented a storage unit before and she was very knowledgeable. She explained all of the details of my rental agreement and finished my paperwork quickly. I highly recommend!

Yasi is a wonderful addition to this business. She provides excellent customer service. Competitive prices. Great location. We just checked out of our storage unit...and Yasi was incredibly helpful. Our experience at this facility was positive.

Justin and his staff treated me like family. Thanks for all your help!

Nice place

It’s very convenient for us to store our stuff during the summer, and the officers are very friendly and helpful

Janae was a very friendly staff and helps me a lot!

Yasi was super friendly and very helpful!! A pleasure to talk with

The manager is very nice, and answered all the questions in very detailed. Nice person and place!

Yasi was a great customer service rep at this location. She helped me figuring out the size of the unit I needed to move in and gave me some great tips on how to pack my furniture to keep away from moist. Always super friendly and willing to accommodate my needs. I highly recommend this location.

Extremely responsive (even on Sunday). Equally friendly and easy to work with, especially Yasi. I had a need for a very large storage unit (30 feet) and they had what I needed. Economical and located very nicely to serve N.W. C-bus & Worthington. Highly recommend!!

Great facility, very nice, professional and informative. Definitely recommend using.

great establishment.

I worked with Yasi at the front desk and she was an absolute delight!

Lisa and Justin we're very knowledgeable, professional, and went out of their way to make everything convenient for me!!!! Thank you so much

Great storage facility. There are individualized codes for accessing the gated area where the storage units are, and the 5x10 space I rented is located in a corridor and thus protected somewhat from the elements. The property manager Yasi was fantastic! She distilled the plethora of information in the documents effectively and efficiently and notified me of all of the things I need to beware of, including the services and products available for purchase at the office (though she was definitely not being pushy with the products). I like that there is enough space for cars to navigate to the storage location for loading and unloading, and it feels very safe because of the facilities only being open from 6AM through 9PM. I would highly recommend this to anyone looking for storage options!

24334 Johnathan the guy is great he explained all abaut my storege

Friendly & Professional Staff.

Very nice lady that owns it. I have used this place for aahule

Reliable

I’ve had nothing but great experiences with dealing with the staff at this location and will continue to use it for my storage needs.

Johnathan at 24334 was very polite and professional when helping me with getting a storage unit.

Clean facility, attentive staff, and user-friendly operation all around.

Thanks for the best storage experience Billi, she helped me with my billing issue super fast. Facility and premises are kept clean and problem free. Thanks, Clayton.

I can strongly recommend this facility. They handle the rental requests professionally and continue to give capable, friendly service.

Yasi, who I believe is the manager at this location was so helpful and patient. I originally came to move into a 5x5 unit but after seeing how small it was, she was more than willing to show me to other units that are bigger as well. Not only this she made sure to give me the best deal possible, based on the specials that were going on. She definitely didn't have to do that (she very well could have not given me any deals just to make more money). I appreciate her honest customer service.

Juanita and Johann were great they took time and explained everything that we needed to know. Again they were GREAT

This place quotes a low rate that leaves out the required insurance. That makes them look like they are less expensive than the storage place right in front of them. Not so. The other storage companies include the insurance cost in their quotes. Found that out after selecting Pubic Storage. They also don't mention the $24 admin fee (Pure profit) that is also required. To be fair the other storage companies have that fee but they mentioned it when I called. Our assigned unit was dirty and the pull-down rope was broken. The onsite person said he would sweep it out and get the rope fixed. Nope & nope. I swept it out and placed our stuff there. We will be very short-term storage tenants. At least the gate code has worked everytime...so far. If a zero star option was available that's what I would have given.

Johnathan went above and beyond what I expected when renting a storage space. He helped determine the size room we would need, insuring we would not over pay for unused space. Viewed several rooms prior to renting. Johnathan is knowledgeable and very patient with first time renters. Plus, he offered us a better price than i had found on line!

Yasi was extremely helpful with my last minute request. Space is doing what is needed. I am pleased.

This facility is operated by very friendly and helpful people. Yasi is fantastic!

The customer service representative Jonathan was very friendly and helpful.

I was told about an online discount for my unit right away. Yasi is very nice and knows how to help people. She called other locations to compare prices. This location was best for me. Great deal online with reservation prices. Saved 40 per month. Enough said.

The property manager there is super helpfully and great to work with by far one of the beter experiances I've had at storage company

nice experience...The woman (Billi) I spoke to was very helpful and knowledgeable.. the store and units were very clean..

This has a chain link gate with a numerical code you have to enter to get in and out, and limited access to your unit. This place is Not 24h. There is a dumpster in the back that always has lots of trash and broken furniture laying around it.

Nice place. Nice staff

Good storage facility, Raven was friendly and professional!

I have been working with Yasi at this storage facility for 10+ years. Every few years I need to change the size or configuration of my rental unit to meet my current needs. Each time Yasi finds the perfect unit for me, close to my old one to make the transfer easier. Working with Yasi is a pleasure and she her ready smile and can-do attitude make her exceptional.

Wonderfully easy and friendly!

I'm not a fan of storage places, and these guys are my favorite.

Juanita is always very friendly and helpful!!!!

Great price for storage. Thanks!

Sylvia was extremely helpful. I felt like part of the family. It was easy, clean and quick to get my goods into the unit. I feel very comfortable leaving my things at this location. HIGHLY RECOMMENDED!

Grate customer experience and service especially Yasi took care of all my needs resolving my concerns very respectful manner

Spoke with Taryn. Great service

Bridget was awesome. Exceeded my expectations.

I've had nothing but a positive experience renting at this particular Public Storage location. It seems secure, my stuff stays dry, and the gate always works. Yasi is usually there and is always very friendly and helpful.

I have had a unit here for more than a year and never had a bad experience. Yasi takes care of every thing. I would definitely recommend this storage to every one. Even units are least expensive and drive way access.

The property manager bridget is the greatest.. She was so polite & curtious..

This is by far the best stotage place in town. The property is always clean and the buildings are maintained in good quality. Most of all, the property manager is Yasi, she is beyond helpful. I have come to her for assistance many times and I'm always greeted with a smile and professional advice. My family has used this facilty many times even though it's not the closet to our homes, simply bc the service is consistently the best.

this is my first time EVER writing a review on anything but when i tell yall that yasi was VERRY VERRY nice she was the most helpful and patient person ever....her customer service skills is on point. i recommend this location to every one😀☺

Great customer service, clean property and very clean storage units. Thank you Yasi

This place is great, and the prices are good. Most of all, the property manager Yasi was so friendly and helpful each step of the way as I rented a large unit and downsized to a smaller one after moving. She made the charges clear and went out of her way to help me. Thanks Yasi!

Clean, secure location. They automatically raise your rent

Yasi was terrific. I have never written a review for any service/ product before, but felt compelled to of so because of my outstanding experience. I was on a budget and needed a fair priced unit, and I got an amazing deal with terrific service as well. Don't try anywhere else! You will not regret coming here.

My rental experience has been very pleasant and informative. I appreciated how honest and kind Yasi was and continues to be. I wish more businesses cared this much about their customer service!

Good experience, nice facility

Yasi has been A HUGE HELP!!! She is awesome!!!

This is my second time using public storage. Yasi is like a friend of mine. she is super warm-heart and helpful when I moved in. It is really nice to see her taking good care of the property.

Yasi was very helpful and courteous human being.

I have done business in the past with two other storage locations, but Yasi's (the manager) customer service over the last two years at the Kenny Road location has been so helpful and considerate. Units are kept clean and questions about availability are answered in detail which has helped me plan ahead.

Yasi is real respectful and her office is very clean

Requested a unit online, and within 15 minutes Yasi called me to make an appointment to complete the rental process. Yasi is a pro: knowledgeable, friendly and helpful. She walked me through the paperwork and we inspected the unit, and she kept a smile on my face the whole time. Super customer service, the grounds look good and Yasi appears to watch the place like a hawk so I am glad I chose this location.

Yasi is nice and helpful

I was writing this little late, but yes! This public Storage has awesome customer service! I was helped by Yasi, and she was one happy and helpful woman. She helped her best way to help me to get the right lot, also I saw her watching over the units many times. :) Super friendly and super Nice! Thanks all Kenny rd Public Storage team!! Hwan Bang

Yasi is great! She's very polite and always calls me with a reminder which i appreciate because I'm quick to forget about making payments to my storage, good customer service.

Yasi is a nice person. She helped my dad Bazi a lot.

Yasi is always extremely helpful and friendly. Her customer service skills are on point, always ready to help with a sense of urgency. Security is a top priority for Yasi and others at Public Storage. Yasi also made sure my unit had a sufficient lock. Overall great experience! As a local business owner, I wouldn't choose another location for storage. Bruce Campus Pitt Stop

Great location and price. The staff is extremely helpful and friendly. Jim Z

Yasi was awesome! I got a great deal on their largest storage unit and it was very quick and painless, just a few days before the move!

Very pleasant experience, easy to set up and close out. Clean property, well maintained by the staff. Yasi was a hoy to work with, she was friendly and attentive to my needs.

Yasi was very pleasant to work with. I would definitely recommend this facility.

Renting this storage unit was fast,easy and met our needs perfectly. Yasi was extremely helpful and efficient. My son thought she was one of the nicest people he had ever met. She made our business in Columbus pleasurable and easy.

I can recommend this Public Storage site in every way. It is safe, clean, and well-protected. In addition, the office staff is knowledge, friendly, and efficient. And, no, I am not related to any of them, I have just received excellent service. In fact, I make a point of paying in person in order to have the opportunity for a friendly greeting and start to my day. Seriously, I do.

I have been a customer at this location for many years & have had countless interactions with Yasi. Yasi is courteous, efficient, neat, helpful, and always -- ALWAYS -- pleasant. When she is not at the desk, she always has a sign posted, and more often than not, can be found maintaining the grounds, which are almost always perfectly kept. I have very seldom, if ever, encountered a better example of customer service. Job well done!

Great!! Very kind!!

I stopped in to buy boxes and Paul was very helpful I told him what I had to pack and he knew just what I would need. You have a wonderful employee in Paul

Very easy to work with. Very accommodating! Yasi was very helpful and informative.

Forrest was our working manager when my wife and I went in the other day and he was was very transparent about the process getting a storage unit and cleared up all of our questions. Two thumbs up.

Went to this store to buy moving suppliers.. Great service!!!! The storage manager Yasi is excellent....

Yasi the manager is by far the greatest person to work with. Always helpful and very knowledgeable! If you are looking for a storage location in the NW side of Columbus, look no further. The place is clean and very easy to access. Two year customer this time and many previous times,

Paul was great!

good job

Yasi is so helpful. She is always there if needed. She helped me with my lock. Keep her around!

My daughter in law uses the storage and says it is great. We visited her storage and will rent there when needed.

Yesi was very helpful.

I have rented a storage unit at this location for the last few years and my experiences have always been nothing less than exceptional. The property manager, Yasi, is always friendly, polite, and goes above and beyond what is expected of her. She is the epitome of what customer service should be and often is not. I have rented other storage spaces over the years and this is by far the best on my book!

Customer service was exceptional! Yasi is amazing. Sweetest girl who tries everything in her power to help you out. I am so pleased with this storage unit!

This PS location has a manager who is second to none! It is also in a neighborhood where the vast majority of people seem well-educated and friendly. I was glad to know my things were well-protected against fire, flood, and weather! I would definitely store things here again.

We rented a storage space at this location. YASI, the property manager was very nice and extremely helpful and pleasant. She showed us available storage units and answered my questions in detail. She was very patient when we had to upgrade to a larger unit and found us the best price. I had a very pleasant experience renting a storage space at this location. I highly recommend this storage facility.

The manager Yasi is awesome! Thanks!

Yasi was my property manager. She is incredibly friendly and very informative! I would definitely recommend anyone who needs a storage unit to come through Public Storage. 5/5!

Very friendly staff, paying for a storage unit was hassle free, and the units are very nice. They check to make sure your locks haven't been tampered with. Reasonably priced.

The manager Yasi was very professional and very thorough making sure that all my needs were met for that day. I did not have an appointment and I walked in and got treated like I was one of the family. I had a follow up call making sure that, if I had any questions or further needs that all I had to do was ask they would see to it. Also it's very clean and neat every storage and office. A perfect combination of professionalism, personality and customer service GREAT JOB Yasi keep it up! and

This public storage is a very good place in Columbus area, and its service is excellent. The manager is very helpful, quickly to respond, and friendly. It is located in a safe, clean environment, and easy to access. Its prices are reasonable and their services are worth for that. I would highly recommend this place and their service.

I went to this storage recently, the renting unit access is easy but secure. Yasi did a good job & she is very friendly and very helpful. I am happy overall & recommend this facility based on price, service & convenient location.

I have visited this property and my experience has always been positive. The manager(Yasi) is very courteous and friendly. She has been willing to help whenever we've visited. I highly recommend this property because of how hard-working and pleasant Yasi is and I will continue going to this location for my storage needs.

The manager "Yasi" is helpful, courteous and pleasant.

Yasi is very helpful and friendly. The facility is clean and secure. I've used this facility before and will continue to in the future.

Renting a unit was easy! The manager did a good job of showing us the unit and how to find it as well as how to access. I wish the communication was a little better on the phone, but I'm happy overall

Service is top notch here. When we had over 4 inches of snow, the office had snow shovels ready for use to dig the unit out. They even came out to make sure everything was OK.

I have had a very good experience with Public Storage over the years. My most recent use of their storage was at the 4600 Kenny Road location with Yasi being my most frequent contact. She and Darlene have been very helpful, clear on their instructions and quick to find solutions to my concerns. The facility is well maintained and there seem to be no problems with pests or dampness. The access is easy but secure. I continue to use this facility and would strongly recommend their service.

The experience, where staff is concerned, was great (5 stars!). Yasi assisted me, and I was in and out with what I wanted (at a better price than their competitors in the area) in only a few minutes, and she fully explained their policies in an easy to understand manner. The reason for 4 rather than 5 stars: The facilities themselves were not great. Granted, I rented a 10X15 unit that you can pull your vehicle up to, but the insulation on the ceiling seems to be only half in place, to the point that it makes the unit look somewhat dilapidated. The floor also looked like it was just in poor condition. Neither was not a huge concern for me, but it was enough to not give five stars! Also, you storage veterans out there probably know this, but be sure to bring your lock with you or you will receive some pressure to purchase an overpriced lock to comport with their requirements (even if you already own exactly the lock they're trying to sell). Finally (the other reason for 4 instead of 5 stars), I would not purchase any supplies from their office because their competitor--located next door--has similar supplies at a substantially lower price point. Happy storing!

I played more than $1 as advertised, I expected to pay around $20 but they make you buy a lock and insurance etc so I ended up spending 70bucks. Not bad but still not the advertised price...but the lady who helped me was awesome Yasi was very helpful and kind

I went to the location to downgrade the size of my unit. Yasi and Danielle were both working. Both employees were very friendly and very helpful. I would recommend this facility based on price and service.....

I've never needed to use a storage unit until Public Storage. Although I have nothing to compare it to, I can't imagine a better experience than what Ive had with these guys. 1) I was referred to them by a friend. 2) On the phone they helped me decide what unit was best for me and find me the best deal. 3) Yasi who runs this location, was absolutely fantastic, very helpful, happy, quick and efficient. It really is hard to find good customer service so when you do, it sticks out! 4) The property is very well kept - outside of the unit and inside. 5) I feel that my stuff is safe because of the personalized keypad entry. As far as storage units go, this place is great. I recommend.

I visited Kenny road location to buy some Boxes for my move. I received very courteous customer service from the manager and received a discount too. I recommend this location to others satisfied customer. property nicely maintained and clean.

This is the best Public Storage in Columbus OH. Very clean and exceptional customer service. Over the years I have used many of these types of storage units, but the one I use last at Kenny Rd. facility is the best. It has been a great experience. Fast and friendly manager, explained everything clearly not like she is trying to sell you the unit. Always they have promotions going on. I highly recommend you to visit this place and try it out before you go anywhere.