not the cheapest option around but all the staff i've interacted with have been super helpful & kind. everything is very clean & the move-in process was very easy. would definitely recommend if the location is convenient for you
Chloe was amazing help me with my account
This public storage facility is clean and safe. Also, there’s a beautiful member named Chloe whom has a warm friendly demeanor which makes you at home. Chloe is very informative and professional
I am very grateful for the excellent customer service I received from Abu. I will
Definitely be recommending Abu
Abu was very helpful and friendly
I have been a renter at 2696 Fulton st for quite a few years now. I've always had a pleasant experience when visiting this location. I ran into a bit of a jam recently and was in need of pertinent information. I want to give a personal thanks to Chloe for her help and expertise. Some employees just "work" and some go above and beyond to explain to the customer what your actual options are. Chloe did just that and It was an absolute pleasure to have someone talk to me and not at me. I felt highly informed after my visit. Thanks to Chloe I am back on track. I would recommend this location to everyone in need of storage space.
Chloe was absolutely fantastic. Very professional and offered different unit to make sure I was satisfied. I appreciate her .
It was my first time using this storage location. Chloe was really nice and helpful. She made the check in process a lot easier, thanksss
Chloe was so sweet and helpful thank you!
Chloe was super helpful in helping me find a unit . Great customer service.
Chloe, she make sure that everything that needed to be done is done properly even to making sure that the property is clean
Chloe was super helpful and knowledgeable! I appreciate all their help.
Chloe took her time and was very patient with me! I had the wrong unit size and she walked me through the process and made the move-in a breeze while transferring me to the correct unit I needed! She deserves a raise !
Chloe and anniall assisted me with getting a storage space even tho they was getting ready to close definitely store here
Chloe was very helpful and encouraging moving can be a big hassle but Chloe took a alot a weight of my shoulders just by giving me advice and kindness. Thanks Chloe
Convenient for the units and location.
I signed up for a storage unit at the Fulton Street location in Brooklyn. NY. First the prices were more than economical. They were puzzling to the point that I thought I might be renting a mailbox size unit. But I got a 5 foot by 5 foot unit. Anniel assisted me and she was so pleasant. I feel like I could invite her to lunch. Alright confession I did! Lol😁
The staff makes the price and surprising value the perfect deal. I also met Hilary who also helps hold down the fort. Check out the public storage on Fulton Street, you will be made better by the remarkable chance encounters you have with the staff. And you'll Crack a smile every time you think of the value.
I think it's the best value if you were to search high and search low. Comment or leave your own personal review.
Great location and great customer service
This location has very efficient staffing, Erik and management are team players, clean facilities great vendors supporting their maintenance needs
Thanks to anniall for helping me complete my rental online amazing customer service
Great customer service from anniall very respectful and clean environment
This place is not bad but there’s one guy that never stays at the desk. You come to get a pulley but he is never there. It is very self efficient and I do love the remote access from my phone.
the front desk is always helpful and professional
Thank you for being there
I came in and was assisted by Tariko he answered everything I needed to know and had such a positive attitude made my move in very quick, I was having a bad day his customer service really brightened me up !!!
Wonderful, helpful employees. Clean facility, great service.
Nadia was such a big help today when I arrived.She help get me a rent decrease and assisted me with the PS app
A well managed storage place
Good customer service with annual
Excellent work from Anniall and Alexandra would definitely recommend anyone who need storage to come here.
Thank you Samantha for taking your time helping me find the right space , Great listener and wonderful customer service. 10 out of 10 I would definitely recommend.
Thank you for making the process easy and fast. Great customer service!
Samantha Help me and and family upgrade space
Samantha help me find bigger space thank you
Samantha was amazing even after another lady was so rude she kept calm and smile would recommend
Clean facility and very friendly staff. Staff help you out the most they can
There's no better storage facility in the New York Metropolitan area. Here the rices are reasonable, especially when compared to the cost of similar units in Manhattan.
Anniall, the site manager is exceptional. She treats each client with respect and is highly professional.
We have two 10 by 15 units here, and should more space be needed,we'll hope
this location will be have more room for us.
Many thanks, especially to Anniall,
Dr. Ron Jones
Stopped by to view a unit and experienced great customer service by their employee @Lexus great job guys keep up great work
Nadia and Sofia were so helpful!!
Very clean property and very friendly staff.
Jeselyn took care of me even though I came in right before they were about to close. She even helped me put together the boxes and wrap my mattress. She had a great attitude the whole time and saved me from having to keep my stuff in my uhaul another night. Much appreciated.
The staff are more then helpful and knowledgeable in what they do. The store operations people are informative and helpful.
They are very good at what they do.i find them.to be extremely helpful and understanding of the needs I put up. Mike and the team are very effective
Anniall and Alexandra were great with me .. patient kind and supportive. They answered all of my Questions with compassion and professionalism. Id recommended this place to anyone looking who needs safe space. Q
Great customer service from Annial & Alexandra made it a breeze to rent a unit very knowledgeable about units and the process
The service was excellent the staff member was excellent and Sharon every good courtesy appearance and overall positive attitude thank you.
Simply Amazing!!! The team of Alex & Anniall rock!! i wish i could give them 20 out 10 ⭐️⭐️⭐️⭐️ because they are stellar employees. I had an issue with a unit and Alex took care of it immediately!!! and made sure my concerns were addressed smoothly and professionally and when i say hats go off to Anniall!!! Baby say less!! she was BEYOND helpful! if your looking for a storage facility with excellent customer service please go and store with Public Storage @ 2696 Fulton St. They will take care of you and your stuff.
I'd like to thank you're employee Mark
For his good customer service representation and having patience with me by giving me a tour of my unit before I paid for it his Great humor made me recommend him to a friend.. thanks again
Anniall is very helpful gave me all the information i needed and did very well With my renta process.
Tatyana was at the front desk and she is great at what she does.She answered all of my questions.She helped me get my storage unit super quick,thank you you’re awesome!
Tatyana was very helpful. I came into the property asking is there another way I can make a payment for my storage that oss at another location. She help me download the app and showed me how to make my future payments. I am so happy. Thank you Tatyana!!
Storing here was such an easily and painless process the facility looks great and Tatyana and the renters office was so helpful, knowledgeable, and friendly that a normally anxious experience was amazing thank you for all your help you were wonderful
As a returning previous customer Tatyana was very helpful and respectful. She gave me a lot of insight information and help down the public storage app which is very convenient for me.
It was my first time using a public storage. I was trying to find a good spot and came across this one not to far from my house. Tatyana was very helpful and informative. She made me experience very smooth. Explained thing’s throughly and I definitely recommend this place for anyone whos looking for a storage place.
Great experience Tatyana was so helpful. Very patient and understanding.
Tatyana was very helpful completing my transfer and help me save a lot of money for next month. Thank you so much!!
Tatyana was very helpful, and patient. This was my first time needing a storage and she broke everything down and even told me about the $1 for the first 30 days promotion.
Alinnia was awesome great customer service
Very informative, patient, understanding and resourceful. Didn’t mind going the extra mile with showing me around the facility and how to use equipment I recommend this place very low key and staff is great
Amazing customer service from anniall
My very first experience in using Public Storage,Ms Anninall was very patient and pleasant and took her time to explain everything I needed to know and I'm very muvh thankful for her assistance 😊
Amazing customer service from anniall
Alinnia Was Fantastic . Very Helpful And Patient
Excellent customer service. The girl Annial was awesome. She helped us every step of the way. Thank you.
First time here today, Jeremy was very helpful in getting me set up on my unit. Easy to find. Staff is friendly.
Alinnia was a refreshing reminder that good customer service still exists. Alinnia went above and beyond to help us even pass business hours I am so grateful that you hire such amazing people
Thank You Jeremy for a great Walk in experience I choose the right location thanks Public Storage
Great customer service Jeremy was very helpful in finding me a storage unit!
Jeremy was very helpful and made sure I got through to someone for assistance.
Great space, even better customer service! Jeremy is very welcoming and accommodating. He is always happy to help and make sure I have what I need for my storage unit.
Thanks Jeremy!
Jeremy was super helpful and explained everything well I left very satisfied!!
Moving in was easy! Anniall and Jeremy were both very attentive and well versed. Jeremy was extremely helpful and kind. I highly recommend this location!
Jeremy is an excellent employee. His customer skills are beyond requirement and his patience and professionalism is what we need in the workplace.
Ravon has amazing customer service skills.
He went above and beyond in making sure that all my needs were met and I left satisfied with my experience with him.
I was looking around for a place to store my motorcycle and I was fortunate enough to find this place.First time renting a storage and it just went so smooth. Excellent customer service..thank you Ravon