Public Storage Self-Storage Units at 9595 NC Hwy 16, Newton, NC

Vicki Enscoe at the hwy 16 Newton location helped me tremendously with my move. Thank you so much Vicki!

I had a great experience at Public Storage. Ms. Vicki I, was very polite, helpful, and went above and beyond to assist me—especially with my billing, which she helped me with immensely. I never had any issues with the storage unit, and the location was very convenient. I highly recommend this place and will definitely use their services again in the future.

Ms. Vickie Inscoe was very polite and helpful. I never had any issues with the storage unit and it was a convenient location. I highly recommend this place and will use them for future needs.

Five stars for Vickie. Super helpful in transferring our camper to a different spot, per their request. Brought my dog and she gave her water after we walked out to the new spot. Called and checked on us and made the transition pleasant. Thanks Vickie.

This facility is very well maintained very clean and Vicky the manager is a wonderful person to deal with she makes it very easy for you to obtain your space and answers any questions you may have thank you Vicki in public storage for the wonderful help you gave me while I was here

Great experience checking out public storage! Vickie Inscoe was a great help and very customer friendly showing me the units!!

Vickie Inscoe worked with me encouraging me on ways that I could salvage my unit rather than it going up for auction. I was very overwhelmed and she talked with me and talked through dates and options and what would need to be paid following the guidelines that she is allowed by the company. I had breast cancer last year that left a lot of residial bills and expenses. I'm still trying to manage the bare essentials. Before the conversation, I had the attitude of just letting it default. By the end of the conversation, I felt like OK, I can manage to pay that by a certain date and vacate the unit. Very polite, encouraging and emphatic. She was a pleasure!!

Met with Vickie this afternoon. She was very friendly. Very clean and neat storage. Easy to work with and talk to.

Five star review for Vicky! She has been extremely helpful I have had damage to my unit since October without any assistance from anyone, however, as soon as she was made aware Vicky came to the rescue to get things going! Other comments will be addressed once I am contacted from someone covering the district to discuss damages.

Clean and easy and friendly staff

I am rating this place as a 2 start for a couple of reasons. Positive: this location is actually pretty clean, convenient, and well maintained. Negative: at first I took advantage of the online price and rented a 10x30 unit for $132 a monthly and get 2nd month free. I had the unit for a couple of months and Public storage decided to increase my unit $60 a month. Per contract agreement Public Storage can increase depending on the demand etc. I totally get that and would agree to that if theres high demands. However, when my unit was increased, online prices for 10x30 was only $151, which is an increase of $20 from my original rate, and 10x40 was $175. This makes no sense for me to be paying $192 for a 10x30 when the 10x40 was significantly cheaper. One thing to keep in mind that even if there are no demand for unit, the your increase rate does not come back down and will remain the same. Public storage needs to get their pricing straight. Online price vs In person vs calling customer service, everyone you talk to gives you a different pricing. Also Public storage customer service is horrible and hard to get a reach of someone.

Asher and everybody else on the team are super helpful and keep the whole place very neat. Always super helpful when answering my questions.

I have had my stuff stored here for a month. Came to get some boxes and there are roaches inside the ceiling and on my box on a top shelf. I called the office and they said there’s nothing they can do. The employee made a rude joke ”maybe I should ask the roaches to leave”. My stuff is probably ruined and that is what he said to me. Here is one looking over the ceiling insulation in broad daylight. That means this place is infested.

Thank You for all your help Asher

I recently had a great experience with Public Storage. The facility was clean and well-maintained, which gave me confidence in the safety of my belongings. The staff were friendly and helpful, providing clear information about the rental process and available units. Access hours were convenient, and the security measures, including gated entry and surveillance cameras, added peace of mind. Overall, I highly recommend Public Storage for anyone in need of reliable storage solutions

Very nice secure facility! The manager Asher is awesome and super helpful!!!

Asher was extremely friendly and informative.

Asher is so kind and tremendously helpful. This facility is great and I can’t wait to keep doing business here!!!

The staff was really nice & the property was very clean, I just moved into this facility. I looked around and this was the best fit for my budget.

The person here was awesome, and gave great information. Not sure if renting but Asher was very courteous and welcoming

I got a perfect size unit for a better price than the other three I checked out/called. When I stopped in the office for some additional assistance, I met a super young man named Asher. He took care of what I needed immediately and was just real nice - eager to help me. I've rented storage units over the years and this was by far the best experience with a storage facility I've encountered. Thanks guys!

I have two confirmations that my payment was received now theyve locked me out saying i owe $108 locked me out of my unit never got anything stating payment was declined i will never use this facility again .

My boyfriend and I just rented a unit with yall and Asher helped us out he was absolutely amazing! Great customer service and very personable!!! Easy and quick process as well! He also he helped hold the door for us while moving things in great experience thank you!!!

Do NOT BELIEVE the old reviews and be very ⚠️ cautious ⚠️ on these asher reviews bc they seem like family and friends just reviewing to bring the ratings up bc the ones saying They raise prices with little notice and I'm not talking a couple dollars try 50plus more monthly (are real not paid for or friends) and I've only had it a couple of months. Absolutely no pest control for high @$$ amounts a month that continueto raise... they charge late fees immediately even tho I am on draft. The lady in the front office doesn't know much when you present her with questions. The 800 number doesn't work...if you call either questions you get hung up on and ones at this facility dont know much and direct you to a number that doesnt work or you get no answer... the lock they make you purchase doesn't work 98% of the time when I need to access my belongings... I will be finding a new location... if you're a couple weeks late they throw your unit into auction... beware this company as whole is out to steal anything they can get their hands on for profit... Pretty scummy as you have no right to throw anyone's unit into auction when less than a full month's rent late... its worth renting a haul and moving my belongings to another place with morals ... leave multiple messages and they still will not return calls or answer after you're already in the unit

I went into the public storage facility, looking for a storage unit, Asher is the individual that assisted me and provided me with everything and every question I had for Asher they were answered.

Over and beyond customer service. Tim what a great asset to the company. And Asher the best always with a smile, and great service since day one.

This storage facility is ridiculous with its pricing... We have been at this location since it opened under previous owners. Since it has been bought out, we have received numerous notices informing us that our monthly payment will be raised. Typically, about $20 to $50 more of what we were already paying. Keep in mind, that the units are very small, not climate-controlled, and no sort of pest control goes into the fees we pay monthly. Since Public Storage has taken over the prices being raised every 2 months have been outrageous for this area considering what their units do not offer.

Thank you Tina for helping me complete our rental online when office was closed.

It's clean and well secured.

I had a flat tire up the road and got dropped off by a local man at the Public Storage unit to wait for my dad. Asher let me sit inside with them until my dad was able to come get me, which was about an hour. I really appreciated how kind they were to me. Thank you Asher!

OMG I’m so happy with that service I have it Asher this jogger guy very good human. Good manners, good service I don’t speak good English, and he tried his best with Spanish. If I have 20 stars, I’ll give him a 25 completely recommend the service. Thank you so much.Asher God bless you you do a very good and customer service.

Very nice and helpful

Great service!!! Thanks Asher!!

I appreciate the strong customer service and attention to detail. Hats off to Asher and all the staff who work at Public Storage.

Asher was super friendly and very helpful with figuring out the right sized space for me.

If we could give Asher 6 stars we would. He came by just in the nic of time to get a heavy truck bed off trailer. Thank you ASHER

The best in the business!

The unit I picked up stuff from was nice. The outside areas are clean.

Asher was very pleasant to work with when handling all my storage needs. I found his customer service skills to be excellent, very courteous and made my signing up for storage units a great ease. Thank you for being personable yet very professional. Highly recommend this location.

Asher was very helpful with helping me secure a safe spot and location for my camper. I highly appreciate the customer service I was given!

Ahser is just the best. He does everything that he can to help out.

Asher at public storage is awesome. This was my 1st time having to get a storage unit and he walked me through the process seamlessly. Thanks you so much!

Nice and clean location, good service

Very clean and nice units

Good clean place to store stuff