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Address

7101 NC-751
Durham, NC 27707

Phone

919-944-4691

919-944-4691

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units

Phone

919-944-4691

919-944-4691

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x4'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 41/mo $51
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 43/mo $54
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x4'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $62
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 52/mo $65
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 70/mo
    Online only price
    2nd Month Free
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 70/mo $87
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    6'x10'
    Online only price
    $ 74/mo
    Online only price
    $1 first month rent
    Small 6'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 74/mo $93
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Medium 10'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $103
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 82/mo $103
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 85/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 85/mo $106
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    Medium 10'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 91/mo $113
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 95/mo $118
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 103/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 103/mo $128
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 10'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $138
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 115/mo $144
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 131/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 131/mo $164
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 153/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 153/mo $192
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 281/mo
    Online only price
    $1 first month rent
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 281/mo $352
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 324/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 324/mo $404
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Durham Storage Units Near Route 54 and North Carolina University at Chapel Hill.

Storage units near Route 54 in south Durham near North Carolina University at Chapel Hill are an easy way to get organized quickly. With easy access to I-40, you can store your stuff and be on your way in no time.
Just ten minutes away from campus, UNC Chapel Hill students can store their stuff and get back to class without missing a beat. 5x5 storage units are great for school supplies, instruments, tools, and seasonal clothing that take up space in your dorm or apartment. If you need more room for bicycles, sports equipment, or larger electronics, our 5x10 storage units will fit the bill.
Tackle all your storage projects with a 10x10 storage unit, which can help you get a whole one-to-two bedroom house organized. Why be weighed down by bulky boxes, out of date furniture, or oversized appliances when you can store with us?
If you want to get the contents of a larger home or business stored, we also have spacious 10x20 storage units available.
With storage done, you can enjoy making memories at Jordan Lake, cheering on UNC during a football game at Kenan Memorial Stadium, or getting inspired at the Ackland Art Museum.
This facility features climate controlled storage units. Whether you have large or small storage needs, temporary or long term, you can book a contactless move-in with our eRental program today.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 157)

February 27, 2024
Google Public Storage Diana Duff
Fabulous staff! Friendly and helpful. I hope your employees are rewarded accordingly. I would rate with '6' stars if more flat carts were available. I think renters pay enough to be given the convenience.
November 27, 2023
Google Public Storage Thomas Page
Great service and support. Answered my questions and helped with lock and transfer. Thanks!
October 10, 2023
Google Public Storage Zach Smith
Very good customer service! They always take care of me.
September 26, 2023
Google Public Storage Benjamin Jones
Everything is super easy, I’ve rented a couple units from this location and they have been really clean. Kim has always helped me at the front desk and gone above and beyond. When the power was out helped me and a bunch of customers get into our units and any questions or changes I ask she gets done immediately.
September 24, 2023
Google Public Storage Joanna Mann
“J” is wonderful! Resolved my issue, which was self inflicted, in no time flat!
September 22, 2023
Google Public Storage Robert Gaddy
Great location and friendly staff!! I worked with Kim, (who unfortunately is leaving this location and going to Chapel Hill location after today), she was very helpful in taking care of my "minor", self inflicted issue. I highly recommend renting from them!!
September 21, 2023
Google Public Storage Mark Lewis
Kim behind the desk at the Public Storage was extremely helpful about selecting the right storage unit and making the process easy. Thanks!
September 6, 2023
Google Public Storage Cheryl Jackson
Twice in my life I’ve had to make major transitions and both times I needed to put my furniture, clothing and other miscellaneous items that each meant so much to me, in the care of public storage facilities. The thought and preparation of it was very stressful because you’re entrusting your personal belongings to strangers—even if it is a professional storage company because all companies don’t practice quality customer service. But I’ve been very fortunate to have found this particular Public Storage company where the employee friendliness, professionalism, and empathy really made me feel my things were in good hands. On both occasions, I was able to get my belongings out and I was very pleased to have found everything in the same great condition I left them. Thank you to all the great staff at Public Storage for making my life easier.
August 30, 2023
Google Public Storage robbie blair
Kim is absolutely the best. Everything was very easy to understand with her help. I hope all of you employees are as professional, polite and knowledgeable as Kim.
August 25, 2023
Google Public Storage Chad Hardy
excellent customer service.
August 25, 2023
Google Public Storage lamont horton
Cleanest rental unit I’ve been to. Climate controlled building with restrooms and great location. Right up the road from Southpoint mall and Harris teeter. I’ve spoken with the front office lady Kim each time I’ve been in just to say hello. She keeps this place in good shape. You rock Kim!!!! If you’re looking for a storage unit here make sure you see her.
August 2, 2023
Google Public Storage Jarrett Ayers
Kim is the absolute greatest !! Best employee I’ve met.
July 7, 2023
Google Public Storage Tina Wen
We would definitely recommend this place to our friends looking for a storage facility in a convenient location. Kim was very helpful and nice! It was a great experience overall and everything went smoothly.
June 30, 2023
Google Public Storage LaMon Jones
I went in to check out some storage space for the first time Kim an her new employee in training Ash were very helpful in giving me information. Kim asked if Ash could show me units an pricing she was very helping an you couldn’t even tell it was her fourth day working for the company. She even explained to be about using the app an online renting to save me time so I can just come in a get my unit without going to the office. I will be renting out a unit soon through their site an or app thanks to them. Recommend this site. Thank you Kim An Ash for your great service.
June 30, 2023
Google Public Storage Emily Hatrick
Was extremely happy with my service and experience at this location. The employees are very knowledgeable. Kim was so helpful!
June 30, 2023
Google Public Storage Rocky T
Kim and Ash were super helpful and courteous! They answered all of my questions, and were super friendly and made everything so easy. The location was clean and inviting. 10/10, would rent again.
June 28, 2023
Google Public Storage Marc Moore
Just wanted to share a wonderful experience with Kim and Dale at the Public Storage facility located at 7101 NC-751 in Durham, NC. We are in the midst of a home renovation project and needed a short term storage rental to hold the new appliances. Rented a unit and scheduled an early morning delivery. Four guys arrived to unload a refrigerator that was way bigger than expected. As we tried to maneuver the fridge in, we realized that it was not going to fit. The hallway plus the tight corner would not allow it. It was early in the morning, almost 30 minutes before the office was supposed to open. Luckily, both Kim and Dale were there early and began exploring all the options. They jumped into action immediately. Dale made sure that the doors remained open for access to the hallway and also spotted another unit that might work, on a different corridor. Kim started the work on switching us over to the new unit. While smaller than the original unit, the direct access allowed us to store a big refrigerator, range, dishwasher and other accessories. Both the delivery guys and I were relieved! After getting everything moved in, it was the simplest transaction to transfer to the new unit. Kim made it seamless, making sure that all credits were reflected properly on my account. I can't thank Kim and Dale enough for their fast action, creative approach, quick thinking and great service. When you have managers like this, you know you are in great hands. Thank you again!
June 7, 2023
Google Public Storage Kinder
I rented a 10 x 10 unit 3037 on May 27, 2023 Saturday. I went on Sunday morning to look at the unit. It was a triangle corner unit, definitely not a 10 x 10 square. Sharece office lady kept talking trying to explain how the triangle was really a square. I complained and due to the unnecessary verbal banter I just asked for a refund so I could go. Sharece called Kennedy at Hillside Dr and both agreed that I could have a complete refund of my 189.00 which I paid online on May 27,2023(Memorial Day Weekend 50% discount never happened either) Refund in their computer says it was done and pending. Now June 07, 2023 and I have not received my $189.00 refund. Kennedy now says it must be the district manager Mr Van Ness and regional manager who must authorize my refund….. what it boils down to is the office administrator has no clue what she is doing and no one is held accountable. And 12 days later I have no refund and am told no one can do anything …… I will never use Public Storage Again because the customer service is just plain horrible. I drove to the closest Ample Storage paid $89 and no outrageous admin fees and I purchased a 10x 10 square storage unit. Public Storage I am still in need of my refund. On top of moving this is just plain horrible!
June 3, 2023
Google Public Storage Quevadaa
I enjoyed my experience with Public Storage... The site rep was awesome! Kim was nice, courteous and willing to go above and beyond to make sure my transition from one storage unit to another was a smooth transition.... Thank you Kim for your great customer service!!!!
June 1, 2023
Google Public Storage Reggi
Kim and Dale are beyond helpful! Best storage facility I have ever dealt with!
May 28, 2023
Google Public Storage J H
Lady was really nice that showed me the property! Thank you.
May 26, 2023
Google Public Storage Cora Bright
Manager Kim and the staff on site were excellent!
May 26, 2023
Google Public Storage Kevin Green
I would like to say that my experience at public storage is more satisfying when miss Kim is working. She is very informative and polite and is an asset to the company. I hope she doesn't retire anytime soon. !!! Facts.
May 24, 2023
Google Public Storage Nick McGee
Kim provided great customer care at this property and made renting my unit a breeze. The property was clean and the units were in good great shape as well! Very pleased
May 9, 2023
Google Public Storage Rudy Appenauer
April 26, 2023
Google Public Storage Yoshinori Sakai
April 20, 2023
Google Public Storage Pamela West
I had the pleasure of meeting the property manager and she is an amazing person! She will go above and beyond for all of her customers! If you get a chance, stop by and ask for Kim Kirby!! She will take great care of you!!
February 15, 2023
Google Public Storage Kipany Glenn
Outstanding customer service from a new employee there named Cory. It was my friend and I first time using a storage unit and he was very patient and helpful when explaining to us how everything works. Pleasant conversations and very friendly.
January 23, 2023
Google Public Storage Ben Wiant
Katina and DJ have both been extremely helpful in my interactions with them at Public Storage. They are polite, personable, and professional. I was able to get units that were convenient for my needs. Great new facility with clean units.
December 30, 2022
Google Public Storage Walter Capone
Thank you so much Kim at Public Storage location #27396. You are an amazing helpful, patient, knowledgeable and skillful manager. We've had storage units elsewhere, but none have been as well run, clean and efficient as this location. Your recommendations and guidance in getting set up as well as moved in, at an otherwise very stressful time, was incredibly helpful and reassuring. Thank you again so much and you should be nominated for manager of the year 2022!!
December 11, 2022
Google Public Storage Lauren Blaskie
Clean and convenient! Katina was very helpful.
November 20, 2022
Google Public Storage Cha W.
I needed to change my move in date and change the space location. Katina was PERFECT!!! She helped me with all my requests. The space is extremely clean. I would highly recommend this location. Thank you for all of your help Katina!
November 12, 2022
Google Public Storage Cheryl Buchanan
I would like to share my experience with the greatest out standing customer service I received when I went to check out the storage unit,first I want to thank Kim and the new lady ,sorry (I forgot her name) at location 7101 NC 751. They are so helpful and very informative,I recommend the location to do business. On the day before moving I didn't receive a call about how to enter and I called and the new lady handle my call very well. On the day of moving things was not finalized and Kim was at another location and there was the same new lady and awesome Dimitri took the time and patience to make our setting to our satisfaction. Thank you to all of you.The service again was great. Keep it up.
October 15, 2022
Google Public Storage james perkins
Public storage was awesome help me with all my issues I would recommend anyone to come here and use this storage facility for your needs
October 1, 2022
Google Public Storage Bayne D'Wrown
Very helpful at the front office! Kim went above and beyond to make sure we were accommodated! Thanks again!
September 28, 2022
Google Public Storage Corette Parker
We are very pleased with the Public storage team. They were easy to work with and very helpful.
September 15, 2022
Google Public Storage elizabeth price
Ms. Kimberly is the best her customer service skills are phenomenal!! Thanks Ms.Kimberly
September 10, 2022
Google Public Storage Meredith Biechele
Really great, clean place with a trustworthy staff. Kim was so helpful and showed us a few units we were considering before picking. She is a wonderful professional and we were happy to do business with her
September 10, 2022
Google Public Storage Kevin Chamberlin
Great experience with storage during an otherwise stressful move. Kim was great to work with and was very professional and kind!
August 28, 2022
Public Storage Sue Staples
What size are the units, prices by size? Billed by month?
August 27, 2022
Google Public Storage Katina Moore
We are new renters at Public Storage at 7101 NC- 751 Durham.. NC 27707. Kimberly assisted my husband and with securing a unit at Public Storage. Our experience was a breath of fresh air! She was extremely polite and patient. She answered all our questions. This property has interior climate controled storage with dollies at the elevator and camera surveillance. The fees did not break the bank. Thanks to Kimberly what could have been a stressful experience was calm and effortless. We made the right choice storing items at this location. Katina
August 26, 2022
Google Public Storage Laura Goodson
Kim was extremely helpful!!!!!
August 26, 2022
Google Public Storage Robert Moore
I am in the process of moving and need storage. I visited the 7101 NC-751 location in Durham. I was greeted by one of the most patient, friendliest person you could imagine. Kimberly took the time to show me around the storage facility, answered every question I had, and went above and beyond to make me feel truly welcome to spend my money here. Kimberly is a true delight to talk to. If it were in my ability to give on the spot raises or bonuses, I would not hesitate to reward her for top notch customer service.
August 13, 2022
Google Public Storage moshe nadav
נחמד מאוד, אדיבים, בניין עם מזגן
August 2, 2022
Google Public Storage Mike Riggs
My wife and I recently moved our belongings here after relocating to the Triangle from Philadelphia. It was basically the most insane and difficult move of our lives. When we showed up to this location, a Public Storage employee named Ebony came out of the office to our truck to say hi, helped me finish setting up my account, met me at the storage locker, got us a cart, and just generally made what had been a difficult process as easy as possible. Thank you, thank you, thank you.
August 1, 2022
Google Public Storage Guy Baldwin
Ebone was very helpful and the space is easy to access.
July 30, 2022
Google Public Storage wayne freeman
I went in office to find out info on storage units.. Kim was so very informative and very nice! Her customer service is a breath of fresh air..
July 25, 2022
Google Public Storage Nic Schraff
Kim was a great introduction to Public Storage. Professional and friendly, she answered all of our questions and imparted her knowledge of storage spaces, which was especially helpful since we haven't rented storage space in over 20 years. When we moved in, Ebone was also extremely helpful and knowledgeable. She was totally upbeat and made a hot moving day more pleasant by having a friendly face. I have returned to the facility several times to pick up boxes and move stuff in and Ebone is always helpful and friendly. I've also witnessed her interactions with other customers and she is the same--helpful, friendly, professional.
July 1, 2022
Google Public Storage Jenna Hambleton
Went in today to close out my storage unit and Kim was so helpful and knowledgeable. She was able to get my account sorted out super fast and was very nice about it first thing in the morning! Thank you Kim!
June 30, 2022
Google Public Storage Ed Siivola
This is easily the best storage place that I have been to. The building and grounds are clean and inviting. The customer service is fantastic too. Kim and Sheltia are friendly and super helpful. They went above and beyond to help us get set up. Thank you!!!
June 29, 2022
Google Public Storage Shelia Reid
I recently went the Public Storage facility on 751 in Durham, NC. The manager there is always polite and welcoming when I arrive. She always ask about my day, which leads to a very pleasant conversation. This particular day was especially encouraging, because I didn’t know that she shared an experience similar to what I was presently going through. She gave very helpful advice that ultimately helped me get through the day. She also provided guidance as to how I can keep my storage cost compatible to my particular circumstances. With everybody going through the increase with the economy, it’s always nice to meet people who are professional, courteous, and kind. Thanks for all that you do😊
June 6, 2022
Google Public Storage Will Tyson
Tamra was very very helpful as we working working on the elevator today she’s awesome!!
May 23, 2022
Google Public Storage Yotam Rosenblat
Ebone was super friendly and extremely helpful!
May 22, 2022
Google Public Storage Marvin Walton
So, let’s just say that before my experience started, I have had a very rough time of things lately … and then I met Ebone as part of this process to get a storage unit. She was simply awesome from end to end … she took care of me in every aspect, and knew nothing of what was going on with me personally. Ebone is a gem…. In every aspect, and she represents your company in an amazing way. Thank you, Public Storage!
May 15, 2022
Google Public Storage Kelsey Peterson
Ebony showed us our unit and answered every single one of our questions. The process for leasing a rental space was very simple. She even helped us get started in the app to make it easier. She was very friendly and personable. I would definitely recommend this space!!
May 4, 2022
Google Public Storage Kenzye M
Kim was amazing and so helpful. Explained everything I needed to know in detail and was friendly.
May 2, 2022
Google Public Storage Rachael Fisher
Ebone made this move incredibly smooth! Glad to have her help me!
April 30, 2022
Google Public Storage Kaia Kaemmerlen
Ebone and Jaleea were amazing and helped me move in! Amazing service and super friendly.
April 29, 2022
Google Public Storage Juan Martinez
Ms.Kim, Jaleea, and Ebone we’re very helpful with my move in process thank you guys so much ! Definitely recommending this property to others
April 15, 2022
Google Public Storage Matthew Ham
Ms Kim was very helpful with understand the Erental process and answering any questions i had
April 12, 2022
Public Storage Jaime zamora
hola quisiera saber si venden los almacenimientos abandonados ya que me interesa comprar uno
March 21, 2022
Google Public Storage Iris Musselwhite
Was Lucky enough to have Kim Kirby to work with me for a quote for storage. She was very knowledgeable in presenting and helping me to understand everything that I needed to know to make. the best decisione.
March 20, 2022
Google Public Storage Beverly Wilson
Kim was such an awesome Lady. She answered all our questions and ws very friendly. Highly recommend this location.
March 16, 2022
Google Public Storage Bill Fuller
This place is awesome! Storage areas are clean and climate-comfortable, even on cold days! There's always carts available. Kim has been super nice and very helpful during my moving process. This location has been phenomenal!
February 19, 2022
Google Public Storage Monica Greenland
Recently visited location and Tamra was so sweet and helpful Great customer service!!!
February 19, 2022
Google Public Storage Jamel McCoy (Redspyda24)
February 15, 2022
Google Public Storage Ben Hankins
Really appreciated Kim Kirby and Tamra Shields they were very helpful and quick to respond when needing help….. The company is very lucky to have them as employees…..
February 15, 2022
Google Public Storage Ron Rubottom Jr
Great experience here! Kim and Tamra have always been friendly and helpful. If you need storage I recommend this store.
February 12, 2022
Google Public Storage John Hancock
Kim Kirby was the best! She was very knowledgeable, friendly and was happy to help me select the correct storage unit size I needed. She showed me the unit I was interested in and showed the different entrance ways to access my unit. Facility was very clean and well lit. Happy with this storage facility over others I had looked at. --Shawn
February 7, 2022
Google Public Storage Migdalia Outlaw
Great
January 15, 2022
Google Public Storage Ray Shillito
Ok -well run but impossible to phone them now -redirect to Arizona
January 10, 2022
Google Public Storage Rebecca Porter
Had a storage unit with a CubeSmart site before it got bought out by Public Storage. The people who worked for Cubesmart on location and were retained were excellent. Nothing about the Public Storage side of things has been pleasant. Here are the things that went wrong: 1. Unclear notification of the buyout. Public Storage sent an email, but not Cubesmart. Anyone used to phishing would immediately find the "sign this new contract!" email suspicious. Right away I had to dig to make sure this was legit. 2. Conflicting information about the dollar amount owed and when it was due. Cubesmart said one amount with due date #1, Public Storage said another with due date #2. There was no email to explain who do listen to. The amount Public Storage said to pay was not correct, because they found a $1.45 after I paid by card, and now I need to pay another transaction fee to make up for the missed amount. 3. My account failed to work after making it to sign the new contract. I have been locked out for at least 5 days. I tried the app. I tried the webpage. I did the forgot the password and used 2 factor auth and have waited their one day suspicious activity period twice, with change. My account is still not working. I cannot see the amount I owe or pay by website or app. 4. Public Storage has no phone number for tech issues on their contact page. You shoot off an email into the void with their online form and hope they can get you back into your account before your payment is late. 5. Long distance fees. Cubesmart had a 3$ pay by phone fee, for when you are out of town. Public Storage has a 20$ one, according to their website. In conclusion, everything good was built by Cubesmart, and the buyout by Public Storage has been about as welcome as six raccoons in your attic crawlspace, and right at Christmas too. Edit: It has been two weeks since my account was locked out. Public Storage has not replied to my submitted website form. Public Storage, the parent company, is non-responsive and not helpful. (Let me stress again, the local employees in office are fine, nice, and helpful.)
November 23, 2021
Google Public Storage Sherri Zimmerman
Staff is extremely helpful… any questions answered thoroughly, easy to get situated.
November 16, 2021
Google Public Storage John Berglund
It was very easy to rent a storage unit and easy to access the facilities. I was also very pleased with the staff who were extremely friendly and made the whole process easy.
November 15, 2021
Google Public Storage Hrishi Mohan
Clean, accessible and very convenient.
November 1, 2021
Public Storage CubeSmart SEO
What is climate-controlled storage? Do I need it?
October 28, 2021
Google Public Storage Tax Man
Nice and clean with covered loading access.
October 17, 2021
Google Public Storage Tiffany Sikes
Great customer service and clean facility
October 16, 2021
Public Storage Rudy Appenauer
Can I pay my bill here
October 16, 2021
Google Public Storage Norra Church (Realtor Consultant)
We are happy with everything at Cube Smart storage! The facilities are set up well, you can back your vehicle up to the double door and be under cover from the weather, they have platform carts you can unload your boxes onto & then wheel it to your climate-controlled storage unit. The doors are code entry and each unit's garage door comes with a solid paddle lock. This one is also managed by a lady from the same small town (4,500 ppl) where I grew up in Maine, Dover-Foxcroft! She was in my little sister's class & her brother was part of my posse. What are the odds of that?!! Small world indeed!
October 13, 2021
Google Public Storage Dennis Lindsay
The access that I had to my storage unit, open early close late. I also liked the fact I could back in under a covering and not get wet in the rain.
October 11, 2021
Google Public Storage Jada Terry
Delightful experience with this company! Friendly employees and a clean space that they keep up! Will be using again if need be & 10/10 recommend
September 23, 2021
Google Public Storage Ryan Smith
Great experience — extremely clean and fantastic customer service.
August 31, 2021
Google Public Storage Mark Cairns
Easy setting up account and accessing storage unit
August 31, 2021
Google Public Storage Julie Sharpe Isom
Very clean and easy access. Love that you can rent a very small space - perfect for a Chape Hill student's stuff.
August 24, 2021
Public Storage CubeSmart SEO
Do you offer any discounts?
August 24, 2021
Google Public Storage Jonathan Howes
Great location, very clean and good people running branch
August 24, 2021
Public Storage CubeSmart SEO
How do I make a payment?
August 24, 2021
Public Storage CubeSmart SEO
How do I access the storage facility?
July 30, 2021
Google Public Storage Colette Baldelli
Great storage area. Easy to navigate halls. Great staff. Loved the ability to use the dollys on site, made moving things in and out of storage much easier.
July 14, 2021
Google Public Storage Orin Day
Facility was always clean, access hours were great, and staff very helpful.
July 3, 2021
Google Public Storage Alex Kendrick
May 3, 2021
Google Public Storage Esther Scott
Can't rate it still looking and comparing
April 30, 2021
Google Public Storage Summer Wadsworth
Store manager was fabulous. The facility is very clean and safe. Good price.
March 4, 2021
Google Public Storage Charlie Cross
February 28, 2021
Google Public Storage b.u. Str8Up
February 26, 2021
Google Public Storage Samara Dixon
Fantastic, easy, and pleasant experience! My partner and I have nothing but gracious words to express towards Eric and Joyce for their kindness (and patience, as we arrived to view a storage unit right before closing, sorry guys!!). Thank you!
January 19, 2021
Google Public Storage Stephen Daniel
The facility is new and clean. I was able to rent a room and take possession completely contactless.
January 17, 2021
Google Public Storage Amara Kattrein
Great communication and facility.
December 26, 2020
Google Public Storage Phillip Harris
Easy set up and great facility much better experience than Extraspace storage in the past
December 18, 2020
Google Public Storage Mary Osborn
Very clean and the staff was outstanding!
December 18, 2020
Google Public Storage William Whitaker
Clean, secure, weather-tight, convenient, great customer service! However, too expensive for more than a few months.
November 23, 2020
Google Public Storage Andrew Ross
Clean. Good customer service. Good location. Competitive prices.
October 20, 2020
Google Public Storage Lyndie Litchfield
Joyce and Stefan have been so wonderful to work with! I lost my keys and Stefan had to cut off my lock, but he was so kind about it. Joyce has always been friendly and kind.
October 12, 2020
Google Public Storage Scott Luchene
Staff was friendly and helpful. Getting the unit, upgrading the unti, and canceling the unit was so easy. The free truck was nice too for move in. Never had any issues with access and never noticed any issues with the climate control.
October 1, 2020
Google Public Storage Mario Giscome
Customer service, access, security of the facility.
September 27, 2020
Google Public Storage Rico Johnson
Clean environment Friendly staff Prices
September 14, 2020
Google Public Storage Sarah Adcock
Easy, good experience other than price going up within 5 months
August 30, 2020
Google Public Storage Barbara Balogh
I chose CubeSmart because I knew it was new. Everything went smoothly moving in. I feel my things are safe and in a beautifully clean building too.
August 10, 2020
Google Public Storage Christina N
Everyone at the facility was very helpful and friendly. Convenient location!
July 10, 2020
Google Public Storage Frank Pietrosimone
The manager was excellent. She worked with us to provide the right size cube container and to assist with all document signing.
July 2, 2020
Google Public Storage Gwen Sancar
Moving in and out is easy, with dollys supplied and large elevators. The storage units are very clean. Temperature and humidity are regulated which is what is needed for household belongings. Access is easy virtually any time of the day or night. The staff is very friendly and helpful.
May 31, 2020
Google Public Storage Kaleigh Sears
May 29, 2020
Google Public Storage brianna yancey
I rent from a Cubesmart in durham nc its always a warm welcome when I come in and so neat and clean and inviting. They are so professional ive never had a problem at all. I love this storage.
May 22, 2020
Google Public Storage Rita Weber
Excellent experience.
May 4, 2020
Google Public Storage Timothy Williams
The staff was very helpful with all our needs. I was a pleasure storing there.
May 2, 2020
Google Public Storage anthony yeates
It is Wonderful storage unit, amazing customer service, and very clean. I have been with CubeSmart since October Of last year and loved it.
April 15, 2020
Google Public Storage Linda Cook
DONT DO IT!!! I rented a ground floor climate controlled unit for 1-1/2 years. They Immediately raised the rent after the first month by $25 and again by $25 right before I moved out. When I arrived with movers to move my furniture out last week, everything was covered in mold. I had to abandon a barely used bedroom set, six dining chairs and various other items. I had about $7000 worth of damage easily. Not to mention the cost of movers to move in and move out if the unit. Haven’t even heard from Cubesmart. Apparently there was some sort of water leak. I was never informed. My king mattress was sitting in water. I’m a senior and it will be very hard to replace these things. This is a severe hardships for us and we are devastated.
April 12, 2020
Google Public Storage Phillip Sullivan
Clean, efficient, courtesy, store had plenty of stuff last minute for move.
April 11, 2020
Google Public Storage Catherine Kirkpatrick
Great service from Joyce - a real pleasure to deal with, especially during these weird days of COVID-19/. She was very flexible in helping me find the right size unit and made the whole process very easy. The facility is convenient and very clean.
February 28, 2020
Google Public Storage Michael Anderson
Website is not good.
January 1, 2020
Google Public Storage Nick Paul
December 8, 2019
Google Public Storage Rosemary and Ron Hutchinson
November 23, 2019
Google Public Storage Cathy Martz
Excellent customer service, made our storage needs simple. The use of the moving truck was perfect for our family.
November 22, 2019
Google Public Storage Blake M
Biohazard/Mold & Mildew Disaster Zone. I have to echo previous comments and concerns regarding the complete lack of climate control and health hazards. Everything I stored at this location came out covered in growth and was substantially damaged/ruined. I've previously contacted management and not received a response. See photos below for what your materials will look like after storing here...
November 7, 2019
Google Public Storage Lauren Cross
Bridget L. was extremely personable and helped us secure a storage unit in the most pain-free way possible. Thankyou for making our day.
October 24, 2019
Google Public Storage Nita Eyster
Bridget was awesome!! I came WITH my truck and to the wrong Cube storage. Bridget was able to switch my information give me a lock and let the movers do their thing. Painless and streamline. The first thing that worked during the entire move!!
October 17, 2019
Google Public Storage Ms Sharon
Great customer service! Tiffany helped me at the front desk & was very nice & showed me everything I needed to know. My unit was very clean & great size.
October 16, 2019
Google Public Storage Michelle Thomas
Nice staff and nice spaces
September 18, 2019
Google Public Storage Wanda Rogers-Brown
I watched this site being built daily. I secured 2 units for 6 months. However, some of my stuff was damaged with a mold/mudlike substance and I have trying to contact the District manager for almost 3 weeks to no avail. Unfortunately, staff in-store says they don't have the authority to assist me. This sucks!!!
September 16, 2019
Google Public Storage Jim Puckett
Many thanks to Tiffany Long for her help and guidance during the storage check in process. She found a very suitable unit for my needs, provided thorough and well stated explanations of entry/exit of the facility, hours, and contact information.
August 28, 2019
Google Public Storage Pat Nelson
August 19, 2019
Google Public Storage Amy Warren
There today great service an prices
August 19, 2019
Google Public Storage Laura Aho
Your company is awesome. Your moving-storage service locations literally lighten the weight of a move! Dollies and loading planks everywhere! Air conditioned units! I've been able to upsize and downside my unit, with no hassle. No surprise billing. Customer service is great. All my questions answered. Thank you for providing a reasonably priced place to store my goods!
August 14, 2019
Google Public Storage monica grova
Clean, efficient, really nice staff. Easiest part of my move so far.
June 23, 2019
Google Public Storage Sung Moy
June 21, 2019
Google Public Storage Carlos Volcan
June 21, 2019
Google Public Storage John L
May 16, 2019
Google Public Storage Elizabeth Futrell
May 4, 2019
Google Public Storage Erika Kelly
I lost my keys to my storage unit and it required a specific tool to grind it off (the locks they sell onsite is what I purchased) the lock was definitely secure and it took about ten minutes to electrically saw it off but REBECCA AND NATE WERE GREAT! They greeted me with a smile and they made sure I knew they were here to help. I’ll definitely continue to keep my things stored here. Safe, secure and extraordinary customer service
March 26, 2019
Google Public Storage Lesley Lamm
The staff is very helpful and the units are very clean:)
March 11, 2019
Google Public Storage Dekenio norfleet
You guys really rock! The process was effortless. Thanks for helping me out.
February 25, 2019
Google Public Storage Trenton Ruebush
A newly constructed CubeSmart location convenient to both Durham and Chapel Hill. The office staff are very friendly and accommodating and the prices for units are very attractive.
February 16, 2019
Google Public Storage Ronald Cromartie
Outstanding Customer Service, very positive experience. I will recommend CubeSmart to all my friends and co-workers.
February 3, 2019
Google Public Storage Dwayne Ballen
The staff, managed by Rebecca, was very easy to work with and helpful. Aimee facilitated a very pleasant process for us.
January 22, 2019
Google Public Storage Janet Slaughter
January 6, 2019
Google Public Storage Mark Ingalls
Rebecca was great and very helpful. Fair prices and plenty of options. I would recommend this CubeSmart location to anyone.
January 4, 2019
Google Public Storage Maximillian Matthews
Friendly and knowledgeable staff
December 11, 2018
Google Public Storage Joe Futima
November 28, 2018
Google Public Storage John Poulsen
Place is beautiful and management is very good. We had a slight miscommunication about rates, but they addressed it right away. Great storage facility.
November 24, 2018
Google Public Storage Charles Tisdial
Fantastic customer service!!! This location is brand new, very clean, and a great value for the money. Rebecca truly went above and beyond to answer all of my questions and explain all the great services available at Cube Smart. I would highly recommend getting a unit here before they are all gone!
November 19, 2018
Google Public Storage Gerald Richardson
The staff were very helpful and responsive. Would definitely recommend.
November 12, 2018
Google Public Storage Ella Tinsley
November 3, 2018
Google Public Storage Daniel Debrecht
This review is about CubeSmart as a whole, but more specifically about the people who make it the BEST in Durham. Let me tell you about Mrs. Johnson, she is a shining star in the era of poor customer service. She treated me as if I was buying a luxury automobile the entire time. Friendly, courteous, and professional. The facility was spotless and comfortable. Value exceeds price at this place and Mrs. Johnson is a large part of that. Rebecca was also a friendly face who has a contagious smile. Great work to the team at CubeSmart.
November 2, 2018
Google Public Storage Rebecca McKenzie (Becky)
I highly recommend this CubeSmart to anyone who is in need of a storage unit. Aside from the facility being new and extremely clean, the managers (Rebecca and Melinda) are absolutely wonderful. They have definitely made my moving experience way easier and a lot less stressful. Everything that I’ve needed from them, they were able to take care of for me and accommodate me every step of the way. From changing my cubes location and size, adding an additional cube and using their CubeSmart truck to move at the very last moment, they were able to take care of for me and did so with a smile everytime!
October 30, 2018
Google Public Storage Erma Smith-King
October 30, 2018
Google Public Storage Charles Randy Menear
We found the location near us that had just opened and the friendly GM Bridgette was very helpful. She answered all of our questions and showed us a few lockers. The size we wanted was not available so we wait listed. The following day we got a call from Bridgette that the size locker we wanted had become available due to a reservation being cancelled. Excellent service!!!