Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 470 Mid Rivers Mall Cir, Saint Peters, MO
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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Unit Size5'x5'Online price$ 15/mo
Unit Size5'x5'Online only price$ 15/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 15 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 20/mo
Unit Size5'x5'Online only price$ 20/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 20 /moBest Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x10'Online price$ 28/mo
Unit Size5'x10'Online only price$ 28/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 28 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x8.5'Online price$ 33/mo
Unit Size5'x8.5'Online only price$ 33/mo
Small 5'x8.5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 33 /moBest Price Label+ one-time $29 admin fee
-
Unit Size5'x10'Online price$ 39/mo
Unit Size5'x10'Online only price$ 39/mo
Small 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 39 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x10'Online price$ 61/mo
Unit Size10'x10'Online only price$ 61/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 61 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 85/mo
Unit Size10'x10'Online only price$ 85/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 85 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 88/mo
Unit Size10'x15'Online only price$ 88/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 88 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 122/mo
Unit Size10'x15'Online only price$ 122/moLarge 10'x15'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 122 /moBest Price Label+ one-time $29 admin feeHurry!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
St. Peters Climate Controlled Storage Near I-70
Storage units in St. Peters are located off Suemandy Drive just south of I-70. All-indoor climate controlled storage units are available in a range of sizes.
These cheap storage rentals are just 10 miles from the Mississippi River and the Missouri-Illinois state lines. Two Rivers National Wildlife Refuge, which is part of both states, is just 17 miles away, and offers wildlife viewing and photography, hiking, canoe and bank fishing and paddling.
St. Charles Community College students nearby can use a 5x5 storage unit to declutter small living spaces of books, clothes and off-season sports equipment that you aren't using daily.
St. Peters Elementary School families can store all their recreational gear in a 5x5x10 storage unit for play at St. Peters Rec-Plex or Woodlands Sports Park. Behind the athletic equipment store rarely used items such as holiday decor and off-season clothes.
Residents sharing a place at Vanderbilt Apartments can store their duplicate furniture in a 10x10 storage unit, including couches, coffee tables, kitchen equipment and dining sets. If you are downsizing to St Peters Manor nearby, these square storage rentals can hold plenty of furniture, lamps and boxes while you make decisions on what to keep.
Clear out your garage into a 10x15 storage unit. Stow everything you'd need to enjoy Two Rivers Wildlife Refuge, from fishing tackle and camping supplies to canoes and kayaks, plus park your cars inside the garage once again.
Homeowners near Francis Howell North High School that are planning to remodel can store five rooms of furnishings in a 10x20 storage unit until construction is complete.
Located 30 miles northwest of St. Louis, St. Peters is a short drive into downtown for a Cardinals game at Busch Stadium and some great barbecue.
St. Peters Public Storage has climate controlled storage options in a variety of sizes to fit your needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
They did not close my account after I vacated and charged me for the next month.
The District manager reached out to me and resolved this issue. I will be refunded. Thanks!
We worked with Trey, he was very cordial and explained everything in detail. Put our minds at ease for security and addressed all concerns that we had. He add a warm personality. A+
Chelsea is an outstanding employee and really helped me in a time of need!
Tre did a very good job explaining the process to us, and worked with us to ensure we got the size that we needed. Was a pleasure to speak with him, and will happily continue to do so!
Trey was very helpful and knowledgeable as we were renting our unit! 😊
Tre is AWESOME!! So helpful and patient.I would recommend Public Storage.Very clean! Thank you
I have had a storage unit with Public Storage for a few momths now and it has been a great expierence. I appreciate Chelseas assistance with my questions and concerns shes been very helpful.
Friendly and helpful staff
Great!
Tre was very helpful. He was there every step of the way and helped with the smallest things! Great property manager I would highly recommend renting at this facility
Tre and Alma were very helpful!
Diane was very helpful and sweet
I just rented a space at Public Storage. The young man,Trey, who helped me was very informative, very professional,very friendly, and went out of his way to even draw me a little map to get to my storage space. The rates are very reasonable and the building is located in a very secure, well-lit location.
Very courteous. Place was clean.
Diane is amazing! She goes above and beyond. Christine is as awesome!
Trey is great manager thanks
Diane was very helpful and accommodating- thank you Diane!
Diane at the mid rivers location was awesome!
I work with Diane at the Mid Rivers location Great customer service and very helpful, Will be back again.
I’ve dealt with public storage before and being a Google guy Diane at the mid River mall location is by far the best person I’ve ever dealt with go to this location
Went in to check unit and Diane was very helpful
Just rented a unit with Diane's help. The facility is clean, climate controlled and seems nice and secure. There is a good working condition, large elevator for the upper floors and rolling carts that you can use to take your stuff up and down. Diane was extremely helpful, friendly and professional in helping me choose the right storage unit for my needs. Thank you so much!
Very positive experience! Diane was super nice and helpful. Would definitely use this facility again!
Diane was super helpful with my shenanigans and requests.
Diane was extremely helpful and made the processes effortless when it came to upgrading my storage unit. Moving is stressful on its own so when stress is avoided in any capacity is much appreciated. Thank you Diane!
Diane was very helpful
Diane was great! Thanks for your help!
Diane has been incredibly kind. Very joyful, helpful and compassionate.
Diane was helpful. Goes out of our way for the customer. Extremely friendly. Helped with transfer. Goes above and beyond. She's the reason I stay here.
Trey - Huge help!
Trey is everemely helpful. Love this place
TREY WAS AN EXCELLENT HELP
Diane was very helpful and willing to accommodate in any way that she could.
This Mid Rivers Public Storage location is very easy to work with. Good rates and excellent communication from Diane.
Excellent service!!! Very impressed
Had a wonderful experience with signing up. Diane was very helpful
Great service from Diane!!!
Diane was very professional and walked me through the process.
Great customer service guys, Thanks !!!
Great working with Gail. She was so helpful. Will definitely recommend her and this location.
Gail helped me today with an issue that I was having with signing up my services. She was very polite, willing to help immediately and was reassuring we would get everything taking care of. Appreciate her assistance. Definitely Recommend public storage on mid rivers 👍🏽👍🏽💕
Great customer service especially the manager Gail!! Always sweet and helpful
Great customer service A+!
Gail is amazing and has truly helped with my experience and I purchased a second storage unit due to her exceptional customer service!!!
-Alexia W
Gail was wonderful. I had this unit for over a year. Thanks again
Gail and the new hire was wonderful. Very patient and explained everything in detail. I really appreciate the service.
Ms Gail was really fantastic to work with .
Darlene was so incredibly sweet and helpful. She went above and beyond to assist me. I highly highly recommend!
The employees are very knowledgeable about what was going on and they helped to the fullest 🙂
Mrs Gail, great service and friendly
Gail was very sweet and helped me with everything I asked😁
Gail is a wonderful help, much appreciated
Gail is fantastic. She is an outstanding addition to Public Storage. Working with her is the only reason we chose this location versus other competitors. We love you, Gail. Keep up the excellent customer service. We will refer everyone to you!
GAIL WAS EXCEPTIONAL!!!!
Gail is wonderful. She helped me step by step and took time to get what I need. Really appreciate her help.
I really do appreciate Gail at the Mid Rivers location! There was a situation with my account, but with Gail's patience and professionalism, she was able to help me get back on track!! Thank you so much Gail! We need more of YOU!! God Bless you!! 👏🏽👏🏽😊😊
Clean, safe and Gail in the front is extremely helpful.
Gail Pitts was wonderful to work with and made the process was extremely helpful
Gail was very helpful thanks very much
Loved it here,amazing work!
Gail was friendly and helpful.
Gail knows what’s up. Very kind and stellar customer service.
Thanks for all your help today. Gail was very helpful. It was a great experience.
Gail and Erin were very helpful getting me set up!
Gail was so awesome! She was so helpful and completely amazing…. Even when I flaked the day before and forgot to show up!
Gail was very helpful and got me taken care of quickly and efficiently.
Girl was very helpful superbly post
Gall at the front office was incredibly helpful, kind and efficient in helping me get things squared away with my rental agreement. Facilities are also neat and well kept.
Gali was very helpful
Clean and secure, professional staff, great location. Just what I needed for a short term storage location.
Gail is the absolute best. Extremely helpful.
Gail is the best 👍
Love the staff Gail and Bry they are wonderful.
that gail’s a hoot!
This is my first time renting a storage unit, and I have received great service. Gail is the best! She worked with me to find the right Public Storage location and size for my storage needs. Thank you for the positive experience! I will be using the Mid Rivers location again for future storage!
Diane was the person who took care of us to get a smaller storage. She was so much help.
It was a great experience. Thank you so much, Diane.You made things so much easier
Gail was incredibly helpful and got me all the info and assistance I could have asked for! Great experience.
Very fast and accommodating service!
I want to thank Diane for all her help in getting us set up with our storage unit. She gave us the best customer service. We had a rough morning with another storage facility, but Diane made our day by taking excellent care of us. Thank you so much Diane! Thank you for answering the phone before the start of your shift, you saved us! Also, this facility is very clean and safe. Thanks again for the great customer service!
Gail went out of her way to help me when I had computer issues. They are so great there
Super duper service. Gail and Bryanna are awesome
Gail was super nice, helpful and informative
Gail was very helpful and speedy!
Gail is super helpful!
This is the place for storage and GAIL is your gal! She is very helpful and kind. She made it easy to get it set up. THANKS, GAIL! ♡♡♡
Laura Siebuhr
Gail was super helpful. Thank you!!
Gail was outstanding and very professional. Excellent communication skills. Enjoyed working with her. Would definitely recommend.
Great customer service! Quick fast and easy. Thank you Gail!!
Ms.Gail was very professional and nice. Walked me to my unit and she talks to you to make sure you understand your charges and what to pay. Ask for her.
Gail was soooooo helpful and great customer skills!!!!
Gail was super helpful and we are really happy to be a customer.
Lady on the phone helped me with what I needed and she was great!
Gail was such a great help!!
Had a really good and easy move in thanks so much public storage
She did a good job
Gail was awesome! She was very helpful .
Excellent service. Great customer service attitudw
Val was very helpful with my paperwork
Gail and Val were super helpful and made the move in process super easy!!!
Gale was wonderful
Gail and Val were super helpful getting the process going and made it super efficient
Gail and Damin were great to work with.
Where do I start? Gail went above and beyond to help me and made the process extremely easy. Excellent customer service skills and very professional. Damien too. Highly recommend
Gail Pitts was super friendly and helpful!
Gail was wonderful!
Gail was very helpful informative. Great customer service!!
Very helpful and went above and beyond yall need more employees like them
Gail is awesome
They have been very helpful with my move.
Gail and Damian were great. Easy update.
Gail gave great service and was really helpful!!!
Gal was very thorough and professional.
Gail checked me in with no problems. Units are nice everything went smooth
Easy to rent a unit. Had an issue online and went in. Manager nice and approachable. Helped us with our unit. Opened the doors to let us in a half hour early and answered all our questions. She was great!
Gail is very helpful and easy to work with!
I was having a hard time process a payment earlier tried everything. Couldn’t revive help… I was ready to give up. Then I received a phone call from Gail letting me know she will get me taking care of! And indeed she did. Excellent wonderful customer services made my day a lot less stressful. Explained everything to me including how the rates go. Need help come see Gail!
Gail was awesome she assisted me and made me confident that made an excellent choice in choosing Public Storage for my storage needs.
Gail is wonderful!! Attentive, professional, wonderful rapport with customers, listens to customer needs and easy to work with. Highly recommend!!!!!
Gail is wonderful to work with. She helped us sort our storage unit. Very friendly. Highly recommend.
Gale was amazing and helped me get her did!
She is kind and very professional.
Gale is awesome!! AMAZING CUSTOMER SERVICE!! Very helpful thank youuu!!!
Gail was awesome with addressing my account concerns with Veterans memoriall
Gail is the helpful and most friendly! She saved me in my move!
Gail is very professional and shows that she cares about your storage usage. She's always giving me reminders which is very helpful and appreciated. Her customer service exceeds 5 stars.
Gail is the shining star of Public Storage!
Gail is courteous, professional & gets the job done!
Without Gail, I don’t know what I would have done! Her calm demeanor is priceless! When I call all stressed out, her voice is kind & her attitude friendly.
She handles everything properly, quickly & knows how to diffuse a situation.
If Gail ever leaves, I would consider moving my belongings.
The service was wonderful and the lady Gail was super helpful!!!!
Gail was an amazing help with the process!
Great service, friendly, helpful and transparent.
Darlene & Gail was a great help.
Gail and Darlene were extremely helpful in arranging a unit’s size change for us. This will save us quite a bit of money. Why aren’t these 2 execs?? 😁
Awesome service and very nice
Gail was amazing! Very prompt and explained everything very well.
Miss Gail is very courteous, professional, and friendly
Gail was great
Gail was very helpful with all the questions I had asked about the storage units! She was very knowledgeable about the units!
Gail at St. Peter’s Storage is amazing. She is knowledgeable, helpful & very personable. When you meet her you are glad you chose Public Storage. Patricia R.
I want to say thank you to Gail . She has done a wonderful job with my needs and wants..thanks for a employee like this..
Helpful and courteous
Iv had a storage unit here for 2 months now and the front door sensor is still taped up, I get a text every time I put more items in my unit telling me to use the ps app, well it doesn’t work and I have to type the code in every time anyway. Go out to grab a load of stuff, the door closes and I have to type the code in again. There’s always someone unloading right outside the door and they are usually parked like an idiot. Encountered a couple rude people so far. Some positives are the storage facility is very clean. My unit itself was very clean when I moved in. Not even a cob web. They have plenty of carts to use as long as there are no more than 3 people unloading at the same time. Over all 4 stars.
Gail was very helpful and did outstanding job
Gail was amazing and we had a lovely time chatting while we went through my rental process! This old timer is by far the best help I have gotten in the service industry in 3-4 years. Thank you Gail!!
Gail and Dianne were so amazing. They were very helpful on my trip here🙂
Very friendly and welcoming
Gail was so very helpful! So very friendly and my move in easy.
Gail was very helpful....
Gail is amazing. She was so helpful and took the time to help me with a billing issue. She was so sweet and so understanding. If we ever need another storage unit we will go back to this location just because of Gail, and if for some reason she isn’t at this location I will find her and open one wherever she is!!! She’s a doll.
Gail was helpful and kind!
Gale helped and made sure everything was done!!
Gail was amazing
Gale is very speedy and knowledgeable she helped me swiftly when I was in a rush!
Gale was the best and helped my wife a I move in with in minutes
Gail was just the best!
Great. Gail was fab!!
Excellent service. Very thorough.
I’ve had the best experience with Gail and Rhonda they helped me get the right storage locker and it made everything happen smoothly so thankful
Awesome Customer Service From Gail🙌🏾
Great place and Gail is super friendly and helpful!
Gale and Donovan are great
Hi I had the wonderful experience today during my visit. Donovan was knowledgeable, courteous and professional in providing elite customer service!!!!
Gail has been so helpful in assisting us in downsizing our unit. She was patient with our all of our questions and took time to do a walk thru with us. So friendly, knowledgeable, & charming. Thanks so much for all of your help Gail!
Easy, helpful, and friendly 👍🏻😁
Awesome customer service, thanks for the easy check in Gail was great!
Gial and diane where very helpful in my family getting are first unit
Gail got the best help ever at the public storage. Highly recommended.
Gale was very helpful and nice
Gale was awesome! Got us checked in and showed us where to go
Gail is fantastic! She made the process so quick and simple!
Gail was very helpful. She is nice and professional. She made my transaction simple and easy. Great customer service
Great experience!!! Gail was extremely helpful and answered all my questions. Took great care of us in a timely manner and took pride in her location and work. The place is exceptionally clean. Thank you Gail for your assistance and patience, you're so kind!!!
Gail Pitts was amazing!
Fabulous customer service and very informative to deal with!
Gail has been great with finding the right spearhead unit for me.
Gail, was so wonderful to work with!! Moving is so stressful but she helped make the storage process so easy.
Would totally recommend mid rivers Public storage
Gail helped me today! Very nice service.
Gail was great very helpful and kind
Gail, She was amazing and very helpful
Diane did a great job with my reservation.
Very easy to deal with
Excellent service 10/10 Would recomend
Gail is super friendly and easy going. Very helpful and great customer service.
Knowledgeable and personable while being professional.
Gail got the door corrected and was very helpful in getting setup.
Ms.Gail, is a top notch employee. Ms.Gail is a prim example of how a customer service employee is suppose to be, she went above and beyond the call of duty.
Ms.Gail keep up the good work and let God continue to use you for your serve attitude. 🙏
Gail was great.
Gail is an excellent customer service rep! She was kind, very nice and knowledgeable. She made my moving experience very easy!
Gail was very helpful and knowledgeable. She made the process super easy. Loved the experience.
Gail was awesome nd helpful .I recommend her.
Gail was wonderful gett I ng me all taken care of. She is a pleasure to work with!
Gail was amazing! She got me in and out and accommodated my needs! She’s the best!
Gail was really great at helping me out with moving from the 3rd floor to 1st floor bigger unit. Great guest service
Gail was professional and friendly. She made the process quick and easy. Love her!!!!
Hi Gail was great
Great service
Gail was very helpful.
Gal was awesome very helpful. Awesome personality
Gail is great!! Kudos to Gail!!
The service was wonderful and Gail really gave me extraordinary service
Property well managed.
Great help here! Love working with Gail.
Donavan was extremely helpful with information and a tour!
Gail was very helpful and took care of everything I needed
Gail was fantastic. She took care of everything with a smile on her face!
Gail helped me find my unit
Gail was amazing!!! Very professional! I’ll recommend public storage to my friends and family!!
Gail was professional and kind when I arrived to public storage and also very helpful filling out the form.
Gale was very kind informative and a pleasure to do business with . Thumbs up.
Gail has been very helpful in helping me with moving. She has been very kind. Thank you Gail!
Gail helped me reserve my storage unit and even waited past closing time so I could save some money by doing it online
Gail was super nice and very helpful.
#1171 Gail was wonderful with helping me with a lock issue.
The manager, Gail, was very helpful and friendly when I moved in. She took care of my needs quickly and efficiently.
Gotta say, the PS facility on mid rivers seems pretty top notch to me. Super clean. Also, the guy Donovan that helped me was awesome. I think the computer may have went down for a sec, but that man handled it in stride and I had access to my unit in just a few minutes. Very smooth. Would definitely recommend this place anyone looking for a good place to store their valuables.
Awesome experience! Gail was amazing and took good care of me and helping get settled into my storage unit! Very clean and neat
Gail was awesome! She made renting a unit easy!
Gail was a pleasure to deal with. I appreciate her kindness! She is a great lady! So happy!
The Mid Rivers Mall Public Storage is a really nice and clean storage facility. The manager, Gail, is very nice and helped me upgrade to a larger unit after I had ordered the wrong size unit online. Thank you, Gail!
Gail was awesome!!! She walked me through everything and made the process painless! Thanks Gail!!
Excellent service by Gail - thank you!
Gail was good
Super helpful, very open. Gail was wonderful!! :)
Gail was great!
**UPDATED**
After I posted my review, the District Mgr for Public Storage contacted me and discussed all of my concerns and negative feedback I left, and he took corrective action to make sure I was taken care of properly. I appreciate him reaching out to me and making things better. **
When this location was CubeSmart, it was professionally ran, bathrooms and the entry area were always clean, and the Manager Kenny and his assistant Samantha were always friendly and eager to help in any way. And the prices were fair. But then came October 2021 and Public Storage bought it and the place went downhill… no one would ever answer the phone when I had a question, whole place was dirty, and a month later the rent was raised to over $200( when I had been paying $160) and so when I no longer needed the space I moved out this past weekend. Prior to moving out, I had paid the November rent, after asking someone that had finally answered the phone if I would be getting any refund since I paid on the first and would be vacating the space on the 12th. He said once the space was vacated in their system I would receive a refund. BUT THAT WAS A LIE!!! Be smart and DO NOT RENT HERE!!
The people there have ZERO concern for customer service, they’ll lie to you, and they are wayyyyy overpriced! We still needed a smaller storage unit for a few things, so we went to Extra Space Storage @ Mexico/Spencer Rd. Friendly people, better prices, and just overall so much better than Public Storage!!!
Well, long story, but I was stressed trying to figure out my storage. Each time I went to the office the door said "open", but it was always locked. Made a mess of things on the app trying to do it myself. While dropping off an extra lock I didn't need, someone was actually there and opened the door. Then I get a lecture because he has to clean the place and not just sit at the desk. Noting that the place is very clean, I backed off on that. But then the mixup with storage. I added and deleted. In my defense, if someone had been there when I came for help I wouldn't have ended up renting 3 instead of 1. After interrogation and repeating myself several times, he finally agreed to the refund I was due. I'm still waiting to be refunded for the lock I returned, that he didn't want to accept. Ugh. Good grief. I'm done dealing with them and in the right size now. The place is kept very clean.
Very knowledgeable and helpful and got me taken care of right away.
Awesome experience outstanding staff clean facility and very navigate
I had a very good experience with Glen thanks for the storage and service.
Glenn made the process easy and gave us good advice. It was a pleasure working with him!