Mary was bro helpful as I was doing it for the first time. She was patient and very helpful. She took me through everything with patience. Soft spoken.
Donnie at Public Storage was amazing! He went above and beyond to help me and made the whole process so easy and stress-free. He was very professional, patient, friendly, and made sure I had everything I needed. You can tell he genuinely cares about helping his customers and providing great service. I really appreciate everything he did for me. If you come to this Public Storage location, definitely ask for Donnie! 10/10 customer service, highly recommend!
Donnie was exceptionally good & proficient he made my new arrival to Missouri awesome. Donnie need a raise, he worked the lobby & walked them halls looking for an open unit! Thanks Donnie
Muy buena atencion… Erin está muy amable 🤗
Despite some issues with the doors getting hit (and this is not the fault of the staff, but the idiots who don't pay attention to their surroundings), this is a great property to rent at. The staff is friendly and helpful, the facility us kept clean, and for the most part the other renters are polite and considerate.
All associates have been very pleasant to work with and provided clear and concise information about the facility and how to access it.
Donnie you the man , He got me in and got me right thanks for helping me rent my new space , he is a very nice guy to work with very energetic and helpful. Turned a stressful situation into an easy fix .
Donny is a great asset to Public Storage. He is so helpful and informative.
Donnie
WAS SO HELPFUL. Energetic fun to work with. PERFECT employee
Donnie was wonderful helping us find a unit!
Donnie was great at taking care of checking us out. Thanks!
Donnie was wonderful and helped me set up and give me a tour.
Thanks so much!!
Donnie Jones was very helpful and courting. Very personable! Thx.
Thank you Donnie for helping me secure a new space that was much needed. Very helpful ☺️ I have never had to deal with anything like this storing things he made it very easy ! You guys are lucky to have him! I wish there were 6 stars 🤩
Absolutely stellar service from my man Donnie
Great customer service! Go Donnie!
Donnie to the rescue! He went above and beyond to help me when my app wasn’t working to access the facility and helped me to transfer my storage unit to save $. Great customer service. PS is lucky to have employees like him.
Hi - Donnie at Chesterfield has excellent customer service!! That is rare today. He is wonderful to work with!!!
Donnie Jones is a lifesaver! I had an incredibly frustrating experience trying to finalize a reservation for August 1st. The online system failed, and after multiple visits to the location, nobody was there. Customer service told me to wait, gave me a direct number that went straight to voicemail, and five hours later, I found out my reserved unit was given away. Customer service essentially told me I was out of luck and couldn't help me find a replacement.
My husband and I were so disgusted with this process that we canceled everything and vowed never to use Public Storage again.
Seconds later, Donnie Jones from the Chesterfield location called me. I explained the entire nightmare to him. Unlike everyone else, Donnie was determined to fix it. He went completely above and beyond, quickly completing our reservation and securing us a unit at a nearby sister location.
Donnie is the ONLY person who was capable of solving our problems. Customer service failed us, but Donnie saved the account. If it wasn't for his incredible customer service, we would have taken our business elsewhere. Public Storage is lucky to have him!
I am giving 5 stars ONLY because of Donnie. Negative stars for the person in charge of the N Highway 67 location.
Donnie is THE BEST! So hopefully and nice and made my moving experience 10/10!!!!!
Miss Jae gave me great assistance in the office
Absolutley amazing! So easy absolutley perfect!
Diane , is great to work with !
She's courteous and knowledgeable.
She make the renting experience very nice !
Ms Diane, Stacy, and the Managers in Ellis ville has been sooooo awesome! Made my transaction stress free! Was very accommodating and knowledgeable 🥰🥰🥰 was able to move my stuff immediately the following day.
The unit is clean (this is a 10'x5' space)
I highly recommend Public Storage. It is safe, affordable, and convenient. The property manager, Diane was extremely helpful, professional, and very knowledgeable.
Clean facilities, helpful staff, and great location! Highly recommend this public storage.
Dani was extremely helpful and very friendly. Location seems safe.
Very professional and excellent customer service
I highly recommend this place! It is nice and clean. Way nicer and cleaner than your average storage place! Also, it's in a good area, so you don't have to worry about riff-raff hanging around. The staff is friendly and professional.
Great staff Danielle H was a great help
Dani is the absolute best!
I hoping to rent two spaces next to each other and was unsure the best way to go about it. Diane was extremely helpful and walked me through the entire process. She was able to check that the units were available and helped walk me through signing up for both units. I'm hoping that my experience with Diane is an indicator of the rest of my Public Storage experience.
Very convenient and safe place to store your stuff
Came in again and Diane was awesome! So helpful and nice.
Great staff at this location!!!
Shae was extremely helpful and went WAY above and beyond to help me out!!!! Awesome customer service!
Diane provided such great customer service. She was able to help me select the right size unit for what I needed when the original size I selected on my own turned out to be too small. She made the switching process easy and painless. Highly recommend this location.
Erin, was a delight to work with today. She was very helpful and efficient.
Diane was a great help with our storage getting updated to auto pay
Candi is a great worker who's knowledgeable about her job.
I had the most professional and happy experience with LaShae when I purchased my storage unit.
Was at public storage the other day and met the most funniest manager that goes by the name Shae. She was very polite, respectful and generous even though some of the customer gave her a hard time about a push cart that was out of her control, she handled them with respect. She helped me find my unit easily and told me about the 24 hour access, she knows her company, thank you Shae and nice doing business
Shae is very informational and she always doing work on the facility 💯👌🏾❤️ she greets me Everytime , very professional and I’m a happy customer.
Shae was very helpful and always making sure everything is well put together . I love it
Very thankful I was welcomed with smiles, and great customer service.
The young lady Shae went above and beyond to assist me.
She really turned a bad day around for me.
With service like she provided ,will gain business from me any day.
The place was very clean,and welcoming.
I did recommend this location to family and friends.
10/10 I recommend!!!!!!
Shae is a sweet person and went beyond to help me ! I see how she go hard for customers EVEN THOUGH THEY CAN BE A PAIN IN THE HOLE…
Shae has helped me and did her job beyond anyone one else at this place. She walks around to find the carts for other customers to use. It’s hot in here and it was never this way before! But Shae is the truth and she will make sure you get settled in
Came into Chesterfield a few times and Shae is very Pleasant! Help me with everything and answer all questions
Shae is a helpful person and have a great smile. She made sure I was very satisfied and knows her job. Chesterfield have a great manager there. Keep up the awesome work.
Amazing facility and Shae was so helpful with move in and move out! Thank you
I contacted the storage facility Sunday evening, not expecting a return call. Within a few minutes, Candi, a manager with Public Storage called me and immediately resolved the issue. I am impressed with Candi’s response time. A very professional & responsive person. Thank you Candi! I truly appreciate your quick response time, Karen
SHAE is an excellent, quick and efficient manager. A pleasure to work with!
Chesterfield location
Alma helped us figure out which unit was ours, it has been awhile since we were here.
Lashae is great and has amazing customer service! She is very polite and helpful to us customers.
Lashae is an amazing person, also sweet. She had all the answers to my questions.
I had a great experience here. Shae made it very easy and she was informational. Great customer service here!
While handling some estate responsibilities, I had occassion to meet Shae, the bright young lady managing the Chesterfield Public Storage facility.
Shae helped us navigate the ever-changing on-line offers on long-term unit rentals and found us an excellent deal.
Hoping that Public Storage takes note of her customer relations skills, and her energy and enthusiasm for her job. . . She's, definitely an asset to your team ! 😊
Candi, the manager was extremely pleasant and helpful. We thank her for her assistance. She is an excellent manager.
Seemed very clean, Candi explained a lot to me in detail very knowledgeable and nice
Manager lady Candy was so helpful. She walked me thru every step, from reserving a unit to auto-pay! This was our first time needing to reverse a unit and Candy made it a breeze!
Extremely clean, secure and warm inside during winters. Your car drives into the building so when you load and unload you are right at the elevator.
Cooperative staff is quick to help.
I needed a bigger unit and the nice lady found me one near my old one so I would not have to cart my stuff all over the place.
I do miss the carts they had by the elevators to move stuff around in . I hope they bring those back..
Very nice storage facility. Will definitely use again if needed!
Diane helped me in a great deal!
Candi was really helpful with move-in and making sure instructions were clear!
I can't imagine a better customer experience than what I just went through with Erin. She made the rental process so easy and efficient, and now I'm all set with what I need. Definitely recommend!
Candy is the most polite, funny, and kind hearted worker I’ve ever worked with! She made my experience feel very friendly and welcoming. They are are efficient and helpful at the Chesterfield public storage. 🙂☺️
Candi was great and has amazing customer service!
Just left Chesterfield locations the young lady Dawn was very considering to my needs on what storage unit I should purchase she was very welcoming. I appreciated the service
Thank you to Diane for helping with our move to a smaller unit in Public Storage. She was very willing to help in any possible and did all she could to make this transition easier😃
We have been long term renters at this facility. When we recently needed to add more space, I made an online reservation which put our new units on a different floor from our current unit. Diane was able to easily accommodate our request to remain on the same floor and process our new rental agreements without any issues. She is professional, polite and very knowledgeable.
Diane has been great as we have settled into our new home in Chesterfield. She is always friendly and knowledgeable.
Diane was awesome. She helped us work through issues on a reservation that was made by phone and got me exactly what I wanted.
Shannon took the time to walk me through the whole process. And the facility is very nice also
Shannon is awesome very helpful
Diane was great-so knowledgeable and helpful. Our son‘s items have been here for over a year and other than a few bugs at the edges of the unit his things were very clean.
This facility is very clean and Shannon was very helpful and thorough
Gail and Shannon have been so helpful! This is my first time to use a storage unit and it has gone very well.
I just have to say that this is a very clean place to store all your precious things. I never had problems with bugs or spiders. Shannon at the desk is one of the most pleasant people I've ever met. She's very professional, detailed in explaining everything, and very kind. Love talking with her. Thank you Public Storage!!
I had a wonderful experience at this location. Diane was prepared for my visit and was extremely helpful! She was welcoming and assisted me with a smile!
Very helpful staff. Diane offered to help move my things and is going to clean my unit for me once I vacate my large storage area :) and move to a smaller storage area :) Shannon was also very helpful
About a month ago, Shannon went extremely ABOVE and BEYOND her job description. She was absolutely amazing and accommodated my family and I. Also the facility is great as well.
Dany was great. extremly helpful & patient.!!
Alex helped me step by step and gave me clear and in detail explanations how it all worked, seriously great work!!
I had some difficulty with the online account setup and Melinda was very helpful at the Chesterfield MO location.
Amazing store. Especially the property manager Miyoshi!!!!
This property is always clean. Move in was amazing.
I first want to thank Manager Miyoshi, for helping me settle into my storage slot for my Nissan Titan truck.
She went above and beyond making me feel safe, and provide me with everything I need to be in a secure storage facility.
I have enjoyed her awesone customer service .
Her friendly, caring, and concern for me personally has ment a lot.
Thank you , Public Storgage! Lynda
H
Chrystal was super helpful and patient while helping me rent a 3rd storage unit for my company.