I hoping to rent two spaces next to each other and was unsure the best way to go about it. Diane was extremely helpful and walked me through the entire process. She was able to check that the units were available and helped walk me through signing up for both units. I'm hoping that my experience with Diane is an indicator of the rest of my Public Storage experience.
Very convenient and safe place to store your stuff
Came in again and Diane was awesome! So helpful and nice.
Great staff at this location!!!
Shae was extremely helpful and went WAY above and beyond to help me out!!!! Awesome customer service!
Diane provided such great customer service. She was able to help me select the right size unit for what I needed when the original size I selected on my own turned out to be too small. She made the switching process easy and painless. Highly recommend this location.
Erin, was a delight to work with today. She was very helpful and efficient.
Diane was a great help with our storage getting updated to auto pay
Candi is a great worker who's knowledgeable about her job.
I had the most professional and happy experience with LaShae when I purchased my storage unit.
Was at public storage the other day and met the most funniest manager that goes by the name Shae. She was very polite, respectful and generous even though some of the customer gave her a hard time about a push cart that was out of her control, she handled them with respect. She helped me find my unit easily and told me about the 24 hour access, she knows her company, thank you Shae and nice doing business
Shae is very informational and she always doing work on the facility 💯👌🏾❤️ she greets me Everytime , very professional and I’m a happy customer.
Shae was very helpful and always making sure everything is well put together . I love it
Very thankful I was welcomed with smiles, and great customer service.
The young lady Shae went above and beyond to assist me.
She really turned a bad day around for me.
With service like she provided ,will gain business from me any day.
The place was very clean,and welcoming.
I did recommend this location to family and friends.
10/10 I recommend!!!!!!
Shae is a sweet person and went beyond to help me ! I see how she go hard for customers EVEN THOUGH THEY CAN BE A PAIN IN THE HOLE…
Shae has helped me and did her job beyond anyone one else at this place. She walks around to find the carts for other customers to use. It’s hot in here and it was never this way before! But Shae is the truth and she will make sure you get settled in
Came into Chesterfield a few times and Shae is very Pleasant! Help me with everything and answer all questions
Shae is a helpful person and have a great smile. She made sure I was very satisfied and knows her job. Chesterfield have a great manager there. Keep up the awesome work.
Amazing facility and Shae was so helpful with move in and move out! Thank you
I contacted the storage facility Sunday evening, not expecting a return call. Within a few minutes, Candi, a manager with Public Storage called me and immediately resolved the issue. I am impressed with Candi’s response time. A very professional & responsive person. Thank you Candi! I truly appreciate your quick response time, Karen
SHAE is an excellent, quick and efficient manager. A pleasure to work with!
Chesterfield location
Alma helped us figure out which unit was ours, it has been awhile since we were here.
Lashae is great and has amazing customer service! She is very polite and helpful to us customers.
Lashae is an amazing person, also sweet. She had all the answers to my questions.
I had a great experience here. Shae made it very easy and she was informational. Great customer service here!
While handling some estate responsibilities, I had occassion to meet Shae, the bright young lady managing the Chesterfield Public Storage facility.
Shae helped us navigate the ever-changing on-line offers on long-term unit rentals and found us an excellent deal.
Hoping that Public Storage takes note of her customer relations skills, and her energy and enthusiasm for her job. . . She's, definitely an asset to your team ! 😊
Candi, the manager was extremely pleasant and helpful. We thank her for her assistance. She is an excellent manager.
Seemed very clean, Candi explained a lot to me in detail very knowledgeable and nice
Manager lady Candy was so helpful. She walked me thru every step, from reserving a unit to auto-pay! This was our first time needing to reverse a unit and Candy made it a breeze!
Extremely clean, secure and warm inside during winters. Your car drives into the building so when you load and unload you are right at the elevator.
Cooperative staff is quick to help.
I needed a bigger unit and the nice lady found me one near my old one so I would not have to cart my stuff all over the place.
I do miss the carts they had by the elevators to move stuff around in . I hope they bring those back..
Very nice storage facility. Will definitely use again if needed!
Diane helped me in a great deal!
Candi was really helpful with move-in and making sure instructions were clear!
I can't imagine a better customer experience than what I just went through with Erin. She made the rental process so easy and efficient, and now I'm all set with what I need. Definitely recommend!
Absolutley amazing! So easy absolutley perfect!
Candy is the most polite, funny, and kind hearted worker I’ve ever worked with! She made my experience feel very friendly and welcoming. They are are efficient and helpful at the Chesterfield public storage. 🙂☺️
Candi was great and has amazing customer service!
Just left Chesterfield locations the young lady Dawn was very considering to my needs on what storage unit I should purchase she was very welcoming. I appreciated the service
Thank you to Diane for helping with our move to a smaller unit in Public Storage. She was very willing to help in any possible and did all she could to make this transition easier😃
We have been long term renters at this facility. When we recently needed to add more space, I made an online reservation which put our new units on a different floor from our current unit. Diane was able to easily accommodate our request to remain on the same floor and process our new rental agreements without any issues. She is professional, polite and very knowledgeable.
I recently needed some help at the Public Storage facility in Chesterfield, MO. Diane took care of my issues. She was amazingly helpful, friendly, and patient.
Diane has been great as we have settled into our new home in Chesterfield. She is always friendly and knowledgeable.
I highly recommend Public Storage. It is safe, affordable, and convenient. The property manager, Diane was extremely helpful, professional, and very knowledgeable.
Diane was awesome. She helped us work through issues on a reservation that was made by phone and got me exactly what I wanted.
Shannon took the time to walk me through the whole process. And the facility is very nice also
Shannon is awesome very helpful
Diane was great-so knowledgeable and helpful. Our son‘s items have been here for over a year and other than a few bugs at the edges of the unit his things were very clean.
This facility is very clean and Shannon was very helpful and thorough
Gail and Shannon have been so helpful! This is my first time to use a storage unit and it has gone very well.
I just have to say that this is a very clean place to store all your precious things. I never had problems with bugs or spiders. Shannon at the desk is one of the most pleasant people I've ever met. She's very professional, detailed in explaining everything, and very kind. Love talking with her. Thank you Public Storage!!
I had a wonderful experience at this location. Diane was prepared for my visit and was extremely helpful! She was welcoming and assisted me with a smile!
Very helpful staff. Diane offered to help move my things and is going to clean my unit for me once I vacate my large storage area :) and move to a smaller storage area :) Shannon was also very helpful
Ms Diane has been sooooo awesome! Made my transaction stress free! Was very accommodating and knowledgeable 🥰🥰🥰 excited to start moving my stuff today!
About a month ago, Shannon went extremely ABOVE and BEYOND her job description. She was absolutely amazing and accommodated my family and I. Also the facility is great as well.
Dany was great. extremly helpful & patient.!!
Alex helped me step by step and gave me clear and in detail explanations how it all worked, seriously great work!!
I had some difficulty with the online account setup and Melinda was very helpful at the Chesterfield MO location.
Amazing store. Especially the property manager Miyoshi!!!!
This property is always clean. Move in was amazing.
I first want to thank Manager Miyoshi, for helping me settle into my storage slot for my Nissan Titan truck.
She went above and beyond making me feel safe, and provide me with everything I need to be in a secure storage facility.
I have enjoyed her awesone customer service .
Her friendly, caring, and concern for me personally has ment a lot.
Thank you , Public Storgage! Lynda
H
Chrystal was super helpful and patient while helping me rent a 3rd storage unit for my company.