Long time user of this place.
Everything is great but the lack of cart situation has become unacceptable.
This 3 story facility is only accessible to upper levels by elevator.
With NO carts this becomes extremely difficult.
Please solve this problem!
Diane was awesome. She helped us work through issues on a reservation that was made by phone and got me exactly what I wanted.
Shannon took the time to walk me through the whole process. And the facility is very nice also
Shannon is awesome very helpful
Diane was great-so knowledgeable and helpful. Our son‘s items have been here for over a year and other than a few bugs at the edges of the unit his things were very clean.
This facility is very clean and Shannon was very helpful and thorough
Gail and Shannon have been so helpful! This is my first time to use a storage unit and it has gone very well.
I just have to say that this is a very clean place to store all your precious things. I never had problems with bugs or spiders. Shannon at the desk is one of the most pleasant people I've ever met. She's very professional, detailed in explaining everything, and very kind. Love talking with her. Thank you Public Storage!!
I had a wonderful experience at this location. Diane was prepared for my visit and was extremely helpful! She was welcoming and assisted me with a smile!
Very helpful staff. Diane offered to help move my things and is going to clean my unit for me once I vacate my large storage area :) and move to a smaller storage area :) Shannon was also very helpful
Ms Diane has been sooooo awesome! Made my transaction stress free! Was very accommodating and knowledgeable 🥰🥰🥰 excited to start moving my stuff today!
About a month ago, Shannon went extremely ABOVE and BEYOND her job description. She was absolutely amazing and accommodated my family and I. Also the facility is great as well.
Dany was great. extremly helpful & patient.!!
No one works at this location. the office is always locked and no one pick up the phone. Good luck with all the automation. Gates will not open. No one around to help. DO NOT USE THIS LOCATION. This has happened to me multiple times. I hate this location. Use any other location.
Alex helped me step by step and gave me clear and in detail explanations how it all worked, seriously great work!!
The place is always tidy and the units are nice, but it's a pleasant surprise when BOTH of the doors work. There's always something awkward you have to do to get in or out of the dang place.
All I can say is don’t be late. Because it’s an extra $60 and also they will not prorate on move out date. But other then that I had no problem with going to work on my vehicle. Also they have certain hours you can visit so if your a late night person that wants to work on your vehicle this place is not for you.
Unfortunately the prices just continue to go up non stop since public storagetook over. In 3 years my monthly price has doubled. I'm getting no extra services or amenities. Greatly built facility and very clean, just strongly dislike the constant price increase.
I showed up at 830 last night to find the bay door wide open. There is noone to call in an emergency. I spent almost an hour trying to decide what to do and then today I get a text from them complaining that I was there after hours. When I drove by this morning, the bay was still wide open! you think you pay for climate controlled secure storage, Thats a joke! They need an emergency contact number. I was about to call the police but didnt want to waste their time. If I had the time this week
I would empty my units and move to another faciliity.
I had some difficulty with the online account setup and Melinda was very helpful at the Chesterfield MO location.
Amazing store. Especially the property manager Miyoshi!!!!
This property is always clean. Move in was amazing.
I first want to thank Manager Miyoshi, for helping me settle into my storage slot for my Nissan Titan truck.
She went above and beyond making me feel safe, and provide me with everything I need to be in a secure storage facility.
I have enjoyed her awesone customer service .
Her friendly, caring, and concern for me personally has ment a lot.
Thank you , Public Storgage! Lynda
H
Chrystal was super helpful and patient while helping me rent a 3rd storage unit for my company.