Public Storage Self-Storage Units at 7807 Highway 65 NE, Spring Lake Park, MN
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 10/moSmall 5'x5'
$ 10/mo $12Best Price Label
- Climate Controlled
5'x5'Online only price$ 19/moSmall 5'x5'
$ 19/mo $24Best Price Label
- Climate Controlled
5'x5'Online only price$ 21/moSmall 5'x5'
$ 21/mo $26Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $29Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 34/moSmall 5'x10'
$ 34/mo $43Best Price Label
- Climate Controlled
5'x8'Online only price$ 34/moSmall 5'x8'
$ 34/mo $42Best Price Label
- Inside unit
- 1st Floor
5'x8'Online only price$ 45/moSmall 5'x8'
$ 45/mo $56Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 48/moSmall 5'x10'
$ 48/mo $59Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 64/moMedium 10'x10'
$ 64/mo $80Best Price Label
- Climate Controlled
8'x12'Online only price$ 72/moMedium 8'x12'
$ 72/mo $90Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 74/moMedium 10'x10'
$ 74/mo $93Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 99/moLarge 10'x15'
$ 99/mo $124Best Price Label
- Climate Controlled
10'x14'Online only price$ 101/moLarge 10'x14'
$ 101/mo $126Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 110/moLarge 10'x15'
$ 110/mo $137Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 116/moLarge 10'x15'
$ 116/mo $144Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 144/moLarge 10'x20'
$ 144/mo $180Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 152/moLarge 10'x20'
$ 152/mo $190Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x24'Online only price$ 187/moLarge 10'x24'
$ 187/mo $233Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 246/moLarge 10'x30'
$ 246/mo $307Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Spring Lake Park
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 420)
The area is well cleaned up and haylee was always helpful and handled/answered every question she was very professional and I recommend this place
We have been very unhappy at the Spring Lake location. Prices are higher than at other locations, snow is plowed into a pile in front of units (happened to us), they do not salt at all & it gets very slippery where it drips & freezes in front of the units. They are also NEVER in the office even though the hours show that they should be open w/no indication of when someone will be in. We are moving to the Blaine location where it is way cheaper & I am told they are fantastic to work w/.🤞
They have raised my rent over 100 dollars in the last year. Their intro prices are lies. Beware if your keeping your stuff in storage for longer than 6 months.
Rose took my call just before close and let Haylee know I was on my way in and worked together so that when I arrived right before closing time that they had everything ready for me and although I had a million questions but they took care of it all and went great when others would have tried to rush out at closing time so that was really cool. Many thanks, Owner Scott Hausmann Hail Experts Inc.
Haylee was great to work with, I came in right before close and took her time to make sure I had it all squared away!
Kati was amazing! I had the most pleasant experience renting a storage unit here, excellent access, extremely clean. I would recommend to anyone with a pulse. Even if you have no need for storage, you’ll need one anyway!!? She even let me borrow her dust pan! 🙂
Very personable And professional people that work for the company.
Tim helped answered all my questions and showed me around the whole property. He was very helpful and was able to get me into the perfect unit for my needs.
I actually had a great time setting up my account and my unit with the site manager, Justus. They informed me of everything I needed to know, and they were very kind and professional. We even joked around a little and that made it a nice and relaxed experience. This is my first time renting a storage unit, so I didn't really know what to expect, but I'm happy to say it went very well thus far.
Justus was the absolute best! They took care of every need I had and went above and beyond! 10/10 highly recommend!
Justus was great, keep up the amazing work!!
I was on the phone for over an hour, hung up, told no one could help me. I was just trying to get access to an additional storage unit that I had reserved online. I literally talked to 10 people finally got lucky and spoke to Brian. He was amazing sat on the phone with me and resolved my problem. He is an asset to the company!
Justus: Excellent job Very fast and direct Friendly essence Katiana:introduced me to this location with compassion and understanding due to bad circumstances I was under Love them both and thank you for all your support David
Haylee was a excellent help and pleasant to deal with.
Quick & Easy Thanks Justus
Clean and safe location. Justus was extremely knowledgeable and helpful!
Hailey and Katianna are the best! Extremely helpful very friendly went above and beyond to help me
Brian was very helpful super friendly. I really recommend going to this location for storage rental. Thanks Brian :)
I Just Want To Say How, Incredibly Helpful, Knowledgeable “JUSTUS” Was In Showing Me How To Login To Your Website, I So Appreciate Him Taking The Time To Show Me.. Some Extra Few Step.. To Make It Easier, To Get In And Out Of The Gate.. And My Storage Unit. Thank-You So Very Much.
I appreciate Tim help.
Just us was really cool and very helpful
Justus was Awesome at taking care of all my needs and getting me switched on spaces. Fast easy and pleasant service. Keep up the great work!!!
Haylee did a fantastic job getting us in a smaller unit. She made sure we had everything we needed to make it go smoothly and was a pleasure to work with
It's a decent enough storage facility. Rates 4 stars because I don't like that you have to enter a code to leave. Sure, getting in... but to leave? More hassle than it's worth and causes too many traffic jams.
Tim helped us. And he was very friendly. Gave us all the information we needed and explained things very well.
What time is the office open??
polite, professional attendant
Tim offered me great service. Left with no questions.
Website says It says it's open here at the property and the door is locked and no one is inside.
Went to meet someone to get the storage unit and no one ever showed up to give me the lock. The text said someone would meet me there at the selected time. I found the storage unit but it had 2 feet of icy snow in front of the door. Looks like that’s your problem to clear that snow yourself. They had plowed the middle but not around any unit doors. I personally decided at that moment the didn’t take care of their property real great so they probably really don’t care about yours. I would be concerned that as the snow melts it goes right into your unit. No thanks.
I expirienced something that I've never seen in the past with this Public Storage and it was awesome! I was able to reserve, sign up and pay all online and we did not have to go into the office at all. We downloaded the app, signed in with the instructions provided in a email, showed up and was able to open the gates with my phone, got to our locker and the lock was there already. This is by far the best expirience renting a storage locker and by far the easiest and fastest. Update: I started here with one locker, the experience has been so positive that I now have 5 lockers here. That is a testament to how well this facility treats it's customers
Great service and staff clean facility. Interior units are nice can pull into storage to unload indoors
I have a love/ hate relationship with this location lol but lately they been taking my complaints serious so I upped my rating
Katiyanna is amazing at costumer service!! She was very helpful and knowledgeable and made our experience all the better. Kudos Katiyanna!!
There is NEVER anyone in the office. I am trying to end the lease and I can't get anyone to do the move out walk thru. Phone calls, emails have not been answered.
Got a 5x5 space, temperature control for $15 a month. Was $11 couple months ago. Cheaper then most out there.
It’s clean and secure, for first timers like me beware the multiple extra fees they tack on. $30 “activation” fee, $20 for their “special” lock, $15 for their renters insurance per month that looks pretty useless but I have to have unless I go through the process of getting my own…if I hadn’t been pressed for time by the when i realized how much more this would all be, I would have chosen somewhere more upfront with their costs. Also they charge you on the first of each month not 30 days from when you start so beware getting a double charge like me in one month, they won’t prorate. Also if they call you they love to do it about 2 minutes before they close so when you call them back you get a voicemail they’ll never respond to. Overall it’s frustrating but the place itself is quite nice.
I rented a indoor unit, for a couple of months, boy do they have that place locked up, u need your code to get into every door and elevator, the map is a little confusing but you get use to it, good prices on units, and friendly staff too.
Karla was very helpful with getting me a new storage space, and the proper size for that amount of stuff I have. Karla was very respectful and understanding of my needs, I appreciate Karla she did an awesome job. I like the place it’s very nice and clean. It’s very secure too.
Fantastic service! Great experience & wonderful people! Katiyanna and Roger were great! Answered all my questions!
This place has raised the rent every 3 months. Gate no working all the time. someone always has 2 carts to rearrange their locker.
I have had a storage locker here for 3 years and it has constantly gone up in price . My availability to get to and utilize my storage locker has been getting less and less. When you go there if the doors aren't broken the gates are broken. there are too many people blocking your ability to get at your storage lockers they don't do anything about it. The employees there block the gate so you cannot get in and out then they lock the office and they're not there when they say that they're open so there's no one to deal with your issues. I swear it is run by kindergartners.
Expensive and unorganized staff
I was charged a full month's rent when I vacated three days into a month and was refused any kind of prorated amount back. Now Public Storage gets full use of that space, potentially taking someone else's money, for the remaining 28 days of the month. There is no reason for policies like this except for anti-consumer greed. As it stands, I will be using other companies for my storage needs in the future, and will actively recommend against any of my friends or family using Public Storage in all my future travels.
Karla & Bebi was great!!!!
Katiyanna, elaine, and Misha work very hard in the office and the property to keep the place clean and running good! This is the place to be and they are 1and4!
This shop is ran very well- thanks for the help!
The young lady wasn't I. The office she was doing her job. I suggest that they are able to put up a sign stating that they are away for a few minutes, so that way they don't have upset customers who came to pay their bill.
Loved storing things here! Service was great from EVERY employee and the unit was clean and in excellent condition. I had other storage units closer to my home but this place had the best deal and best people. Highly recommend!
No complaints. They need to up their security however
They raised the cost of my space 100 dollars the first year and an additional 40 this year. Their system is automated and despite conversations and notes in their system, you'll still get notices for things you shouldn't get while being in contact with their office. The people in the office are always kind, but the system itself is not friendly or functional. When I call, I always have to remind the staff to check notes about things I'm calling to address and they start out with a baseline belief I have not previously contacted about the issues I have to repeat call about. It's incredibly frustrating to have to deal with. If you can find a place that doesn't raise their fees astronomically and treat you like you pay $5 a month, I'd recommend it.
Public Storage app is awesome. The app opens everything and the staff are friendly @ Silver Lake location.
Katiyanna was pleasant and helpful! She showed us our choices and got us taken care of in a timely manner.
Do not use if you need to get into your locker regularly. The gate is always broken. I use this to store some inventory for my store and today is the 5th time I was not able to access because gate was broken. Cost me a lot of labor not having the items I need from storage.
When my wife and I began renting from public storage the manager there(ABBY) was “AMAZING AND VERY CARING. After she left the new manager and staff as well as the corporate office have been seeming as if they only care about themselves and the money. They can’t take it amongst themselves to repair a toilet nor can they take it among themselves to offer to pay for damages to vehicles when someone is parked in the middle of the bay and others have to drive around cement posts and have their vehicle damaged due to someone else’s stupidity, plus they can’t have their elevators be programmed so after one person enters their code to go up or down and the next one does theirs they shouldn’t have to wait, the next one should just open up and on top of all that allow people to smoke inside and not have them be outside. If I were anyone I would stay away from public storage and find someone else like my wife and I did. Don’t let public storage screw you over
Cara and katiyanna she is very helpful and outgoing, and good customer serive skills and well respected and kind. The place us very nice and everyone should come here the customer service is 10 stars! Come here this is the best place to be! Anyone looking for storage should come here, very clean and cool new limited control building!!!
AWSOME 🤩🤩🤩🤩 Highly recommend
Staff really friendly and helpful, got a free upgrade because unit reserved was unavailable. Six stars!
Wasn't too sure about the endeavor to begin with but wasn't too bad due to tony
service is wonderful! I have no complaints but they need a chair for the office. office staff is great and work too hard!
property manager works very hard to keep property clean, secure facility, will definitely rent again . what a beautiful experience
Good service, nice units but expensive.
I'm looking storage unit & don't have a phone now wondering if someone can email me some info how to pay or get keys to the unit.
Angie provided excellent service and explained everything perfectly!
Very friendly staff.....very professional.
Handling our storage needs
Decently priced. Sara did a fantastic job helping me find a locker!.
They are good, but whatever price you see online, add another $15 off the bat for renters insurance that you need to get unless you have it through someone else. Plus another $20 for the cylinder lock they have for purchase..the only kind you can use here. And ya gotta get it from them.
Sara was a big help in choosing the right size i needed and explaining the process. Thank you Sara !!!
This property is clean, well organized and the employees are so helpful. The entire experience was fabulous and effortless.
Grade A storage! Super secure and first month is a buck!
Manager there is a rude immature, unintelligent person who after my storage unit was broken into and stuff stolen and the rest ransacked has harassed me continually without cause! I had 1st unit flooding broken into and now in a indoor unit. But I would reccomend covering your stuff with a tarp on the side of the road b4 going here! 💯
The service is awesome and really great customer service, took care of my storage needs and very pleased with the staff to,very helpful, answered all of my questions and I was very pleased with the service, and when you get there tell Katiyanna hello, sincerely David Winkleblack
This particular location is great
We have had a good experience with this Public Storage location. The facility was very clean and well managed. The staff member, Katiyana, was so very kind thorough and courteous! Thank you!
Kati is always so nice. We love having her
Because most of the time at least one of the elevators is broken down I like him you cannot get in the room to unload your stuff the carts are always gone way expensive have to punch in like four or five times just to get to your storage unit
Nice place to store stuff
Had great service from Katiyanna
Letha was wonderful to work with. She us very knowledgeable and efficient . Helped me make changes to save money. Thank you thank you
Awesome customer service!
the gals that helped me with my unit were so nice and very informative about the property.
treated like a rock star!
Best customer service around, Letha is one of the best and most informative people that work for public storage and really made me feel welcomed, great overall experience
Kati was awesome and efficient when I needed a 5x10 storage unit.very friendly and made my experience outstanding.i will spread the word to use this business for there storage needs.property and units are very clean,it was nice to see.
I went in today to rent an indoor storage unit and the process was very smooth and simple thanks to Letha she was awesome! Very informative and helpful she helped me feel more confident in my decision to go with public storage.
Letha was great to work with!!
Nice and Clean Nice Staff. Hlep full.
Letha was great she helped me with getting my storage unit excellent service I highly recommend you rent here clean facility & the service was great.
Letha and her team made our experience AMAZING. Facilities are secure, clean, and well-lit. Could not wish for a better storage experience.
Reasonable prices and very friendly staff.
Very polite & patient who I dealt with explaining everything to me Was a bit hard trying to find my location But I finally got it for when I need to go back
Great staff they were very informative on helping us figure out the size we needed
Professional service. Clean Facility. Guidelines followed, too!
The service I had today was wonderful. I hadn’t been to my storage in years and had trouble with my lock. Lethia not only helped me resolve my problem, but she wrote a request for a payment decrease. The atmosphere was welcoming and friendly.
My wife and I were looking for good temperature control storage place and found this excellent facility. The attendant Kathyanna was very helpful, professional, pleasant. She showed us the facility and explained everything answering all our questions. The service was excellent and quick. We love that we can enter our car near the entrance to the units and it is inside the building so no worries when it rains or snows. The facility is clean, great ventilation & lighting. Very please with service and facility. Price was excellent for a 5 X 10, exactly what we needed and close to our home. Harry Rivera
Karen was extremely friendly and helpful and so is Daniel at the property on joy road
Called just to introduce themselves, very nice, quick and easy same day service!
We rented a unit yesterday, for a few months, during a remodel. The staff couldn't have been nicer and very accommodating.
Employees are very friendly! No isses there. The ease of access to the climate controlled units is horrible! One entrance for the entire facility, no markings for exit out of the climate controlled or to get back therewwhenyyou get in. I should have looked into it better before committing.
Super easy process. Very friendly. Affordable and clean units. Locks and carts available for helping you move.
Sara was very helpful and accommodating! I like the climate control storage options. The losing garage could be a wait duting busy times, but overall great!
Taylor, the district manager is extremely unprofessional and has no place in any type of management position. I have left 8-10 messages asking him to return my call and he is clearly not man enough to do so. It's a business Taylor, you have to deal with unhappy customers from time to time, you can't just run away and hide from them. They really need to find a manager that can talk to and explain things to their customers instead of avoiding them.
Very helpful with helping me find the right sized storage unit
Jarrod was beyond excellent!!
Awesome service, Letha was really great and we got a good deal on the new climate controlled indoor storage facility.
Letha was very helpful
Great place, friendly staff.
Letha & Kylee made the rental process smooth. Letha was pleasant to work with and knowledgeable about the units. She answered all my questions. So far, so good- now to move our stuff in.
Great newer facility, First time using a storage unit. Letha and Kylee were a great help. Made the whole experience easy.
Great service. Climate controlled and clean! Letha was awesome!!
Letha was just so wonderful and very knowledgeable with every question we had. The new 3 level climate controlled unit was just amazing
Great people to work with. Great local and hours...
Katiyanna & Letha they were great
Easy to find the right unit and setup storage. Great prices too!
Tori was very helpful!! And excellent at her job !!!
I found the staff at this Public Storage facility to be very help and friendly. They know their stuff, and will go out of their way to explain additional needs to their clients. The reason why secondary locks are a good idea, safety and correct storage methodologies for space saving etc. are up their alley. I have rented at a couple others across the nation over the last couple decades, and this seems to be the best thus far! Thank you!!!
Kylee is a rock star! She was so helpful. And Katiyanna was fantastic and full of good useful feedback and energy! They work so hard to keep the property clean and the new climate control building is amazing! There’s push carts and huge elevators if you rent on second or third floor so very convenient to get your stuff in. The loading area is perfect for this minnesota weather! Thanks girls!!
Wasn't able to get a unit the first time I came in because I wasn't expecting some charges, but Kylee rescheduled me for another day and I was actually able to get the unit cheaper the next time I came in. Katiyanna helped me when I came in the next day and everyone there is friendly and helpful. The office, grounds and climate controlled building are clean.
Outstanding customer service.
I have been in the customer service and marketing industry for over 25 years and I have to say that Letha & Kylee showed outstanding customer service! It is really hard to find that kind of face to face customer service; however, Letha & Kylee went above and beyond. Kudos to those girls at the Spring Lake Park MN Public Storage. I highly recommend that location for your storage needs!
Tori was extremely helpful today helping us set up a last minute storage unit. She was kind, patient, and very knowledgable. Thank you so much for making this a great experience Tori!
Letha was very friendly and knowledgeable. She was more than happy to show us the unit we reserved even though its freezing out! Very smooth interaction, offered lots of merchandise and suggestions to help with our move.
The service was amazing and everything was taken care of in a timely manner
Great experience from beginning to end! Thank you Kylee :)
Very helpful and welcoming staff. Clean environment.
Katiyanna is very professional and took the time to work through my storage needs. Excellent facility with clean floors and signage.
The site workers are great helped me out a lot I liked the climate control building a lot
Came in today and office employees were very nice and helpful. Would highly recommend this location!! 👍
Jarrod was a great help to me, with showing me around the property the office and climate control building were very clean, I was impressed.
Overall a great experience, the office employees were amazing and very helpful. I will recommend this place to everyone I know.
I had a wonderful experience at this store. I was helped by Katiyanna, Melanie, and Lashona. Not only were they able to assist me with a great price, but they were also very helpful with guiding me through the process of moving my most important belongings. Moving is a very tough process and I'm so very appreciative of everything they were able to do for me.
Katiyanna had Great customer service . She explained everything good and it was a very clean environment. I would definitely recommend this location.
Very professional. Answered all my questions and provided a really good service.
Mike is outstanding. Always there to help in a friendly manner.. review is a little late sorry brother
awesome service and deals
Kylee was very helpful and efficient!!!
Karla is awesome! Always so helpful and friendly!
Katiyanna and michael have been such a great help! Thank you for all you do!
I had a great experience at the Spring Lake Park Minnesota Public Storage. Karla and Kylee were both very knowledgeable and helpful to my needs in getting a storage unit. Keep up the amazing work Ladies and Thank You for all of your help!!
Katiyanna and Michael have have been working so hard! Thanks for all you do!
Sam was perfect she helped me with everything I needed I will definitely go back just because of her customer service!
KYLEE IS AWESOME!!!!!
Easy to find and good service.
Chez is awesome. She takes care of people and wants to make your storage needs go as smooth as humanly possible. It's my opinion that she takes great pride and joy making sure the customers experience is a positive experience. I will recommend this facility to anyone that is looking for a referral.
Sam is so sweet
Karla and sam are enjoyable
Karla, Kylee and Kati were so helpful in finding me the best spot! I've never stored before and am looking for a spot for my car which is really hard to find! They got me in and out and the process was so fast and easy! I can't thank you enough for all your help and making me feel so welcome when I came to visit!
Good service and helpful
New office looks so nice and the new climate control is almost done! Can't wait to see what what it brings to the property!
Sam was very helpful with all my questions! The girls there are super friendly and great!
These girls are the best @karla @Katiyanna they helped me a lot
Katiyanna and Karla were very customer service oriented, polite, helpful. The manager was very friendly and helpful. I felt very welcomed by all!! They treated me like I was their only customer. Amazing customer service!
Katiyanna & Karla good customer service.
Very fast and friendly. Great service
The ladies in the office work so hard! Thank you kati and Cassie for always being around if needed! ALSO the new climate control building is going to be so awesome! Can't wait to see it when it's done!
Super excited for the new climate control building!
Katiyanna & Cassie helped us with selecting and renting a unit here. They were very helpful and friendly. I would definitely recommend to family & friends.
My husband is working on the construction of this facility and it seems like it’s going to be a great place when completed. Janae came out to ask me about my storage experience so far but let her know we are not storing here but most likely will soon. You can tell she truly cares about the customers here.
Great experience renting a space here
Great location and excellent customer service! New building will have climate control and more options, sounds like August opening!
Not allowed to be in the unit while raining to get a few things that I was retrieving with a friend who was renting storage. They had her move out at the end of the month with no refund for the following month's rent which was already paid. She was unable to get a truck in time and lost everything. Seems like a bad way to operate. They are taking advantage of the situations that people are in and profiting from it.
The service I received was Excellent, I love the location and the storage space.
Kristy was great!
Great location, friendly helpful staff, new multi story addition is being built now! Love their 1$ first month rental fee!
Great service like online service
December, 2018 - I just saw Robin to rent a storage unit. She was prepared for me and the whole transaction took a short amount of time. Robin was very courteous and explained the policies and procedures clearly. I am very pleased with the monthly storage prices! Time to move stuff in! :-) April 2019 - Just moved out of the unit. Great location to store our items. Easy to access. Great experience.
The property manager is always helpful and kind. Very happy with the service and my rental.
Shay has the best service
Would recommend . Service was great. Kristy was very friendly, helpful, and answered any questions I had.
Safe & secure place to secure your items. Catiana (sorry about spelling) was very helpful in setting up our rental when we first moved into Public Storage. Very friendly! Robin is there now, and she is very helpful and friendly too and helped make storing & moving out a breeze. I wouldn't store with any other company or at any other Public Storage location. Thanks, ladies!
Kristy good helper thank u
Employees were friendly and answered all questions.
Made to buy a lock I didn't need. The staff is kind, but insistent on your purchases. You Have to have their lock and insurance. It's not extremely well kept as far as ice and snow are concerned. I've slipped and nearly fallen enough to where me and my girl bring a bit of salt with now in my trunk just in case. But my stuff is safe and they have been patient with us.
Robin did an amazing job helping me select my unit! Thank you for 5 star service Robin!! You rock!!
Thumbs up to this property Katiyanna was the best ever. I would recommend this storage property to anyone great, great service. Good jobs guys!!! I wanna give a great shout out to Robin when things were difficult for me she help me choose the right storage. And I saved a lot of money. I wanna thank you Robin for being there for me. You are a life saver. If you need a storage with good service choose the one in Spring Lake park Mn. If I could give 1000☆☆☆☆☆☆☆☆☆☆☆☆ I will give it to them.
Only posting 1 star because I couldn't give 0. Property manager is extremely rude. She leaves the gate open the whole time she's working and then wants to complain that we didn't stop at the gate to put our code in. How exactly are you suppose to open something already open? Also, whats the point in having a gate code if she's just going to keep it open all day and anyone can get inside and have access to other Afterpeople storages. Will NOT be continuing my storage here. I would rather drive to apple valley where the staff is trained in customer service. Would NOT recommend anyone use this location.
Robin and Reed are awesome. They got me all set with 2 units and explained everything in detail. They always answer my questions and help me pay my bill.
Came here once place a 4:45pm and the sign said they’ll be back a 4:30, I came back a 5:20pm and waited 15 min and yet no one was there. They don’t let you go in after 5:30pm. Lastly this place is not wheel chair accessible and there’s stairs that you have to take to the office.
We went to the Fridley location and got terrible service. We decided to try the SLP location and Robin was fabulous. She answered all of our questions, showed us a unit, and took the time to walk us through the process. She called to confirm our appointment to sign the lease papers and was very pleasent. When we signed our paperwork she had everything ready to go. She helped set up auto pay and made everything simple. The property is clean and well secured. The units are easy to get to and clean as well.
The customer service was knowledgeable and courteous
Robin is a Friendly Manager with great CS Skills she takes the time and appreciates her customers great place if your in n the area to keep you stuff safe
I have had an exceptionally Positive experience at THIS particular location... The Managers here are on Top of their game and ready to help you get done what you need to, as quickly and hassle free as possible. I personally had to drive out of my way.. But their great service here made it worthwhile. I Highly recommend this specific location!
Front desk staff was pleasant. Very helpful in getting a spot rented for my boat. Then a month after renting a space I got an email informing me I had to vacate for construction. I was never told this was happening or I would not have gone there. The Spring Lake Park city building permit office said they had been working on this for a year. When I tried other facilities they were all full by then. Several other Public Storage sites told me that they were letting everyone know if they were potentially having construction. Now I have a site across town and at 2 1/2 times the rent I was paying because it is now July and everything is booked. I have left multiple messages for the manager on voice mail and at the office with the two girls at the desk. Never heard from anyone. Still haven’t received my refund on my prepaid rent. They did waive the account set up fee and honor the rent special at the time of my initial rental at the new site across town. POORLY handled situation for new accounts. I have worked construction in the past. You don’t just decide to do a project in a month.
Nicole and katiyanna we're very polite and made a very easy to get a storage they were very helpful and got the perfect storage size for me thank you again
Katiyanna and Nicole gave exceptional service. I have delt with them a few times and they have always been professional and knowledgeable. And she knows her stuff! Very nice ladys!
Great service and staff are polite. Priced reasonable.
What a life saver!!! ALL the ladies were nice, attentive, patient, understanding, helpful and very professional! They turned my moving experience into a delightful last minute ease.😁
Awesome and friendly staff. Customer service a plus for Katiyanna.
katiyanns was exceptional. She deserves more money
Fast, excellent and friendly staff
The 2 girls that were working today were extremely friendly and I would highly recommend public storage to anyone. Very clean work atmosphere and very personable. I can’t remeber there names, but they were very approachable and answered all my questions:)
Katiyanna was very professional and easy to work with. She answered any question we asked. Everything is digitized now days so it was a simple process to rent a space. I've personally used the spring lake park location more than once. If you need a storage unit I would recommend them!
No complaints! Katiyanna was great!
Super nice lady(jeri) good customer service!
Awesome quick efficient service very appreciated
The customer service representative today was so approachable, and respectful. She served us in time and was friendly. She has set a legacy that will live on in many meaningful ways.
Katiyanna was very polite and helpful and returned my phone call after i left a message and got me the space i needed.
Is there someone working on Sundays
I went there and didnt reallyknow what to exspect but i met with this lady her name was Jeri she showed me a couple of units i had queations aboutbgave me great advice about how to store everything all in all this lady knew what she was talking about and i am glad i chose public storage for my storing needs
the one and only person i have met is Katiyanna , she treats me very nice and i believe every other customer is treated same. she is friendly, convincing and very awesome even when i complain of the recent raise in the monthly payment. i was still satisfy before i left the office.
Katiyanna was great. Answered all my questions and went above and beyond. Not to mention it was right away in the morning too. Solid performance. Good business.
They were very nice, but the price they quoted us and the actual price were very different. Make sure you ask them about ALL of the fees and costs.
Above and beyond for customer service!!!!!
Katiyanna had excellent customer service I have ever seen and every time I go there she always has a positive attitude with a smile. Due to that I will refer my friends and family.
Very helpful and polite. Employees do a good job on keeping property clean.
Quick and easy, Katiyanna knows her stuff
Prices are a bit high. No 24 hour access, and if your on the back row make Sure you get insurance cause it floodd.
Great staff, decent location. Price is way to high.
Everything went very smoothly. Katiyanna was great to deal with!
Do I need to give notice when leaving storage locker
Katyanna was very helpful in setting everything up. She was very kind and worked very hard to help me pick out the best spot for me. I have never rented storage space before and she was great to deal with and explained everything to me. Thank you very much, Katyanna!
Janae was great. Excellent customer service
Can I get in my unit if office is closed and if so how late
It was angel is great
Angel is a fierce but extremely helpful employee. She runs a tight ship, only because everything runs so much more smoothly that way. Highly recommend this Public Storage!
Clean well run friendly
Super nice staff good help. Ill be here for awhile..Angel was amazing and super helpful
The area is clean, organized and easy to park my unit in and get out. They do a great job! Better then other places I have rent by far!!
Angel is the best.. keep her and give her a raise!!!! Awesome employee.. made the experience in a time of life crisis and now to drive a school bus
Janae was super helpful, fast, and nice. She gave great service.
Angel is great! Extremely helpful!
Katiyanna provided excellent customer service!
Awesome service, friendly employees
Robin really helped me out above and beyond from getting me in on such short notice, and also accommodating me with finding me just the right rental space at public storage . Thanks again Robin and public storage.
I have been here for about 5-6 years and I feel like I'm leaving my 2nd home. I have had nothing but kindness with all of the staff. Robin has been wonderful and is very welcoming!
Janae was awesome, I asked like 500 questions, all was answered with patience. Very informative. Thank you.
Sharnell gave me great public service
Robin was very friendly and helpful to my mother!! We highly recommend it here.
Clean and competitive prices
Sharnell/ Brooklyn thay are a hoot they did a fabulous job with helping me with me storeage unit needs very pleasant and helpful
Robyn at public storage was kind and very helpfull! Willing to go the extra mile and provide me with great service. And I recommend this storage to all my friends!!!
Sharnell provided great service. She is very pleasant to deal with and shows pride in her work.
I felt at home
Robin is great and very friendly , always raking care of you and the place , very safe place , Ribing the manager is always happy and working in the place , either sweeping or making sure everything is alright , I'm proud that you guys hire this kind of great persons !
Flooded the first month I was there! And found out that it has flooded before,,several times and the owner is has done nothing about it!!! Outside of the units looks like a dump!! Not happy with the place!!
This is the second time I've rented a Public Storage unit and if I ever need to do it again, I wouldn't hesitate to come back to them, or to this location in particular.
I love my service very very much.
Nice, clean, convenient location and it's affordable!
Robin is very helpful!
Sharnell has great Customer service is .. Very outstanding person can't wait to come back.
Lied to us on upfront cost and told us we could use our own lock but have to buy theirs at 20 dollars and it's a cheap lock ours would have been better
Had to store my belongings longer than expected, this facility has provided everything that it's intended too. They even upgraded the stall doors and even though the notification and new keys were mailed to an outdated address, they were there to help a very confused customer out. Robin was absolutely amazing and wonderful.
I really like having my stuff stored here. Although the prices are outrageous. But the staff the 2 that I have met are amazing. The lady last month helped me make sure my whole bill was paid. I just wish prices were more reasonable. 63$ for 5×5×10 is way expensive.
Robin was very helpful and cooperative with my storage needs. She was a pleasure to work with. Storage unit was very clean.
Robin is wonderful and very helpful. Great employee with a great personality.
Robyn the storage unit manager has helped me and my family since the day we stepped foot into her office. We were Very new at storing our items and super hesitant!!! She had an answer for every question I threw at her!! Which trust me, I am not always easy to accommodate!! She kept a smile on her face even though it was super hot outside and my family and friends were a little crabby from all the hard work. She was very thorough on all the paper work and multi-tasked very well in my opinion! I mean it was like a store!! so many customers in and out the whole time I was there. Yet I felt safe leaving my items there.. I actually enjoy going to my unit to add new treasures as well as catching up with the woman who makes sure all is well with the units... One Mans trash is anothers treasure... SHE TOTALLY GETS IT!!! I absentmindedly forgot to lock up my unit... much to my surprise Robyn had taken care of it for me.. I would say this Manager goes above and beyond her duties. I am glad My friend had referred me here. I believe customer satisfaction is very important and easily obtained by maintaining a positive attitude!! Good Job Robyn Keep up the good work!!!!
Great area for storage, great customer service by the very beatiful teller Janae, then also putting up new doors. If you are looking for storage space this should be #1 option hand down
Chantel was awesome!!! Great experience all the way, thank you so much Robin for all your help!!!
Janae was very friendly and fast with our payment and was able to answer all my questions very quickly and respectfully
Janae excellent service-speedy process friendly young lady very helpful and explains how to pack my furniture and boxes!!
Robin was a great help. Flawless experience.
They dont have recording cameras. They wont turn footage over to police terrible place after break in horrible place. Beth the DM is a horrible liar working with corp. I recorded there calls from both DM's and they are lying
This is our third year at this Public Storage and as always, it was a good experience. Thanks again Robin!
Janae was fabulous! Great job!
Janae was fast and very helpful, I rented last year from this location as well. The customer service is still top notch.
I can say that Robin is one very nice detailed oriented person who is a great employee for this business, keep that bird flying high!.
Robin was very helpful, everything was setup quickly and the process was fully explained on check in. It is not a "fancy" place but for short term storage I found it worked perfectly for me. I you want "fancy" then you should look for a place which has a controlled environment but be expected to pay more. I'm rating this placed based on my expectations and the overall price, thus five stars. Finally, I found the website account management easy to use and Robin was able to see my storage needs shortly after I entered the information.
Janae was great she showed me the facility and her customer service skills are very up to part
Robin does a great job!
Robin was fantastic, always smiling and very sweet and helpful. I came in with my 3yr old daughter she was super friendly and flexible with us. Highly recommend Public Storage and this location.
Had a great experience again from this company within 10 yrs. Started out at the fridley location with Janae confirming my appt and I met with Chelsey who helped me find a more suitable unit at the Spring Lake Park location with Robin. All these ladies did a great job helping me and it was fast. Now I have my unit and can continue storing my items. Thanks ladies for the friendly and kind help.
Robin is a wonderful and pleasant person, love her attitude and how she was very professional and I am looking forward to seeing her every month when I drop my payment knowing that I am treated like a human being instead of a number.
Chantell went out of her way to help me. I give her 200% great customer service.
The worst customer service ever. Latch broken and harassed my lock was unlocked. Fees went from 94 to116 with no nitice. Received the worst customer service in my life. Never been treated so wrongly in my life. Public storage as a whole deserves no new business . They are terrible.Please spread the word. I'd hate for anybody to be treated as I did. If anything goes wrong good luck getting it resolved. Zero stars.
My experience with chantell was great!!! She was very professional and made me feel like I can always keep coming back where I know my belongings will be secured....and she also has a beautiful smile😄
Chantilly was very helpful, knowledgeable and professional
Chantell was very helpful getting me a space for my truck
Chantell was awesome
Chantell is great I was very happy with her service
Chantell is a great person that took care of me answered all my questions and have great customer service thank you
Chantell is fast and friendly
Chantell is very helpful i appreciate her kindness
Chantell is always good to her costumers
Very friendly and happy. Always smiling and joking. Great to see when I'm here!
Chantell was awesome! Best customer service ever!
Chantell was very helpful and friendly and got me the best storage space for the best price.
my experience today with Chantell was excellent. her demeanor was great. tone of voice excellent and explination very clear.
Chantell was very helpful and gave great service. Very professional and knowledgable!!
Chantelle was very friendly and helpful and got us into a unit that met our needs!
Chelsea was absolutely outstanding so much better then my last experience I can't tell you. So nice and very informative and professional !! She made me a loyal customer thanks Chelsea!!
Chantell was very helpful and nice. I appreciate her service.
Public storage is a great place to store your belongings and it us a plus that they have great customer service thank you "chantell
My Manager-Chantell is very professional, nice, knowledgeable, and helpful. She has a very nice customer service mannerism.
I wemt into public storage today to get a storage and i got the best service from Chantell she was friendly and cool and very helpful if i had to go to storage again i will definitely go back to public storage in slp thanks for great service
Chantell is Grrrrreat!!!!
Chantell was awesome, she really made my day.
Chantell has a great personality ever time I see here at the property. I'm disabled and she helps me when ever I need help.
Very friendly service from Chantell. She was very professional and informative, and it was only about 10 minutes between walking in the door and walking out with the keys to my unit.
Chantell is the best at what she does.
Not the best storage facility. Continual construction which makes it impossible to get to.
I come pay my monlthy bill and when I come chantell is always smiling and also willing to help out she helps me understand some thing I don't get..cause I'm new to getting my own public storage thank you so much.
She was very pleasant, professional, and straight forward.
Not only convenient from my home, no hassle in traffic, snow and bad weather condition. The Manager of the place is so awesome and very welcoming to new renters.
Chantell and Jan were wonderful in assisting me pay my bill, questions about my unit, and any other questions I had. They are also very knowledgeable about the products and services that Public Storage provides overall I am completely happy with the service I receive being a customer here.
Very nice, Chelsea was very polite and helpful
Great service with Chelsea!
Great. Chantel was very helpful. She showed us our storage. Very nice lady and, very patient with us. She explained everything to us about the storage and, the insurance and, the gate code and, payments.
Chantelle and jan were very helpful and understanding of my unique needs. Big ups!!
Maggie was thorough and very efficient explaining the lease and showing the unit. The entire staff was friendly and helped us purchase our moving needs.
Fast and easy. Chantelle was friendly
chantell gives great customer service
Chantell was very pleasant and efficient.
This facility is convenient and check in was easy enough, but be aware, you will be forced to pay for their insurance even though you probably already have coverage through your homeowners or renters insurance. They will tell you that they will credit you for what you paid for their insurance if you can show them you have your own, but that's a lie. Anyway, Just be aware that they are going to screw you out of an insurance fee even if you cancel it right away.
Chantell was very helpful with getting the spot that I needed also quite friendly
Chantell was wonderful in explaining all the terms and cost of everything! Great place to go to.
Comfortable! Friendly atmosphere, good rates and amazing customer service. Thanks Chantell!
Thanks for everything Mickey!
Chantell was perfect!! Very clear on everything also professional. Just wish there was a restroom.
my experience with chantell has been great although I wasn't ready to rent and a bit skeptical today she was VERY helpful and left me with all the knowledge I needed now I'm more then ready to return Friday to rent a unit thanks so much keep up the food work
Chantell is Awesome,, She is a great help ..:} Chantell was able to go above and beyond to help me with all my questions and concerns.
Helpful Sales Associate! Very real and personable was trying to sell us their additional products in the store but wasn't rude about it and I actually didn't realize they had mattress bags and I bought one. Was helpful in explaining how the process worked.
This was my 1st experience using public storage and I must say the customer service was beyond excellent!!! Chantell Did an awesome job I will absolutely tell my friends about this location!!
Chantell was very polite and caring, helped me find the perfect space for my needs even though it was freezing she took her time.
Chantelle helped me gain an additional spot for outside storage today. She obtained a map for me to look at the parking spaces needed and worked really fast entering the information in. However we have been long time customers of the previous storage company and when public storage took over we were charged a $20 service fee to add a parking space. This was not a nice surprise seeing as though my company pays a lot of money to have storage at that location and to just add one parking space to the portfolio was in my opinion not necessary. We rent at a new location in Fridley.
I went to pay my bill at the spring lake park location. But my storage is in the anoka-Ramsey area. Taylor the manager working must have watched me walking from the parking lot. I have bad knee problems. By the time i was at the stairs She already had the door open and had me laughing before I walked into the store. Sometimes paying a bill can be fun. Thanks Taylor for making this old lady laugh. All it takes is 1 person to make your day. Go to public storage and see Taylor. I will be stopping by just to pay a bill again soon. Professional and very funny young lady.
This storage facility is very convenient to my home. Cameron (the property manager) has always been extremely friendly and helpful whenever I have been there and thoroughly explained the paperwork to me when I first reserved my space. The facility is clean and well-lit, so I feel secure when I need to access my unit.
Taylor is the best. If this was not a review I would be putting other words. Because "best" doesn't describe how cool shr is. She is so nice and if you go to the office she will always help. Or out in the lot. She will have 3 customers at a time and she still seems to stay calm and keep the tension calm to. I just rented my2nd unit from her the other day. She really builds a relationship with her customers and makes them feel at home or they can just be who thery are. I just had to put a review in to tell anyone going to public storage. Find what location Taylor is at. Haha or anyone location. They take care of their customers . Taylor you are theeee Shizzzz thanks dude.
Taylor worked with me and my husband. We had our 3 year old with us and thats not always easy. Taylor was very helpful. We got a parking space online. But The space was to small. But she said asked a few questions and we had a new space and it was no problem. She made sure we felt taken care of. Even when when a issue came up on our side she was helpful kind and patient. And she made sure to do what she could to help us. She also made it so much easier being so calm and funny with our son. He loved the golf cart ride going to see the space. And she gave him some paper and a few markers to color with while we did paperwork. Definitely a 100% pleasant experience. Anyone with kids knows how stressful these kind of trips can be. Thank you Taylor.
I Had A Wonderful Experience At This Location , Cameron Was Very Pleasant And Very Helpful. He Made Sure All My Needs Were Met And All Questions Answered I Wouldn't Have Had It Any Other Way . GO PUBLIC STORAGE Definitely Your Go To Storage Facility:)& Cameron Is A Very Great Customer Service Rep 👍👍
I've been doing research for a good storage place, and I will definitely be coming back when I'm ready to rent! Jan was helpful, friendly and informative. She answered all of my questions quickly but thoroughly, and I felt like she really did want to help me find the right fit. Very good experience overall. I would recommend my family and friends to work with Jan.
Used this site several times in the past and have received nothing short of great service. Staff is professional and very helpful!! Would highly recommend to anyone looking for a storage solution short or long term!!
Very Friendly and very helpful.
I had a amazing experience! Cameron was amazing and very knowledgeable he knows how to cheer someone up when having a bad day I will be letting my friends and family know to rent from here!
I received great service from Cameron and Jan. They we're very helpful and now I have so much more space at home!!!!!
I went in not knowing what size of storage unit I was looking for or even anything about renting storage units and the gentlemen, I believe his name was Cameron helped me with everything. He explained the contract so I would understand, and was very polite and patient. I would highly recommend the storage's in Spring Lake Park to anyone!!!
Jan and Cameron are always very helpful with our dad.
I thought Jan was very courtious and helpful. She has a great sense of humour and made the experience much better. Depite the rain and wind she always kept her friendly smile. The place is great and the price is very reasonable
Jan was very helpful,fast & nice:-)
Cameron was really helpful with everything that I needed. He went out of his way to make me leave happy!
Mickey was very helpful..ty
Was greeted by Cam, he was very informative and very pleasant. Glad we chose this particular storage facility.
Cameron was great and helpful for all he has done for assisting me and my needs. Big kiddos to the staff at this location. Thanks a million!!!
I went to the Spring Lake Park location today and it was pretty close to closing time..I was rushing there right from work and when I got there I was greeted very nicely by Joan. She was very calm and willing to help. She showed us a few different sizes due to us being concerned with having enough space and was very helpful. I have rented at this location a few times and have never had any issues. I have also recommended this sight to a few people and they had a good experience also. Thank you Joan for all of your help!!!
I stopped in to the facility on Monday to reserve a space. I was helped by Josiah. As we walked into the lot he explained to me how the property was walked every day. That they look for any damaged property, holes in the fence, or missing locks. I was shown a space, and went to the office for paper work. After thinking about it for a few day I decided to cancel my space. I was not even asked why.......... Here is why I decided to cancel. The spot I was shown has a car on one side with three flat tires, and the space on the other side has a rv with busted out windows. I just felt like the place was not looked after very well. I paid over $80 up front and when I returned today to cancel, 3 days later, I was told I will get back $14. Totally unacceptable!!!!!
Assisted by Josiah I visited this property 26 August 2013. Josiah was polite, knowledgeable and helped me learn what I was researching about storage facility options. He also explained what I could expect about pricing selection. I commend his expertise.