Public Storage Self-Storage Units at 3245 Hiawatha Ave S, Minneapolis, MN

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Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 35/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 35/mo $47Best Price Label -
5'x10'Online only price$ 53/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 53/mo $71Best Price Label2 unit left! -
5'x5'Online only price$ 54/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 54/mo $72Best Price Label -
10'x15'Online only price$ 144/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 144/mo $192Best Price Label -
10'x20'Online only price$ 168/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 168/mo $224Best Price Label -
25'x10'Online only price$ 213/moLarge 25'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 213/mo $284Best Price Label -
10'x30'Online only price$ 255/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 255/mo $340Best Price Label -
10'x40'Online only price$ 309/moLarge 10'x40'- Climate Controlled
- Inside unit
- 1st Floor
$ 309/mo $411Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Minneapolis
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 772)
LaQuoja was very helpful and knowledgeable, made sure I knew everything I needed to know and got me set with app
Will they be open tomorrow ? Will we be able to get a new storage unit tomorrow on Labor Day ?
LaQuoua did an outstanding job getting me set up, making sure I was set up and knowledgeable with the app thanks for excellent service
LaQuoia has been so good to me overtime. I rent in Richfield and i pay hwre and she pushed me to savings. I transferresd because of her
LaQuoia, was extremely helpful in every way possible truly beautiful person.. she is the best employee at the location.. Thank you once again for all you... So helpful, ❤️ her the best in the business hands.....
Their customer service is exceptional - they go above and beyond to assist you with all your storage needs. The staff is friendly, knowledgeable, and always willing to answer any questions you may have. The facility itself is clean, secure, and well-maintained, providing peace of mind knowing that your belongings are in good hands. I highly recommend this location‼️‼️
LaQuoia is a very through and effective manager at her job and very good at her job at this location.
I have known LaQuoia for a while now and she is very helpful and always makes sure I have everything I need.
LAQuoua was very helpful
Susan was so great at helping me! And so was la quoia was so great to! 😁😁😁😁
Such an easy and accommodating staff and experience! Thank you Susan!
LaQuoia was amazingly helpful when I had to store my car, even helped me get it safely out of the storage unit!
La quoia was very nice at the end & all the staff was very helpful
LaQuoia is.always so pleasant , I really don't like when she is not present . She makes everything better. Very helpful and very beautiful 😍 personality
Susan was very helpful for my move in
I have been a renter here for quite some time and I have to say this location is great! Very secure, always clean and LaQuoia has been extremely helpful and friendly.
Thanks for help me out.
La Qouia was awesome!
LaQuoia is awesome!! Building is very clean and easily accessible!
LaQuioa was fantastic and very helpful with my setup and pleasure to meet.
Great service! Thanks
LaQuoia I appreciate the kindness and patience she has for her customers. She is very positive and polite in making sure my questions and concerns were answered in the appropriate manner and timely manner. I felt comfortable in knowing no questions asked were just as important as any other questions asked whether big or small she was able to assist. If she didn’t have the the answers at the moment she told me she would call me back with the answers, it didn’t take weeks or months. I really thought that was very important, getting back to answer my questions.
I have been renting for years with the wonderful Manager Laquita and her great experience and expertise has kept me feeling safe and confident to continue renting there with her location. She’s always courteous and so very kind. I respect the knowledge and detail to her job she has and she really knows all avenues of being a renter, what it intel's and is precise in her treatment when it comes to valuable Customer Management. Thank you Laquita for your many years of excellent and exceptional service here at the Minneapolis Hiawatha Public storage. She is defiantly a 5 star Manager and Employee, a valuable asset to this company. The Hickman Family.
LaQuoia and Ben had good service
Significantly better customer service and unit management than the IStorage facilities nearby
Very good customer service! Clean and secure.
LaQuoia and Sam have been extremely helpful with any issues I’ve had. I highly this location.
I am here to give Lacoya a 4 STAR review. She is at the 3245 Hiawatha location. She is the only one I prefer to talk to. She is very professional, very helpful, and makes my life less stressful. She is always polite and helps me when I really need it. It's too bad that she can't be cloned. She's an excellent employee. Thank you Lacoya!!! GIVE HER A RAISE!!!
LaQuoia had good service, very friendly and personable
LaQuoia was the property manager here. She helped assist my sister Amanda & I with any needs we had and are property was kept safe. Her services are definitely going to bring us back if we need storage in the near future. Thank you LaQuoia for all your help:)
LaQuoia has been the best part of public storage guiding me through the hardest parts and understanding the the best way to keep up with my payments and the company %100 amazing deserves a raise
I worked with Jordan and Laquoia they are the most amazing landlords I have ever worked with they are compassionate so empathetic to your needs they have amazing customer skill services willing to work with people and make sure there clients are very happy ! The storage place they keep the place immaculate! I recommend if anyone needs to use storage to go to the Hiawatha Public storage!!!! Thank you Jordan and Laquoia for the wonderful service !!!!!! Dawn
LaQuoia the manager have been the BEST especially during this time of pandemic. She's been patient and understanding. Her main concern is the customers. She's been there for many like myself and makes this time less stressful. Wouldn't want to deal with anyone else. She and Public Storage at this location have been a gem. Update 6/2023: Everything I said previously still holds true today. She's a gem.
LaQuoia is the absolute best! She is always helpful and understanding and relates to all her customer
Thanks Laquoia for being patience and helping through the rental process, help me reset my password to get me set up with app
LaQuiua was the best this morning! Answered all my questions and made the move in process easy! Thank you so much
LaQuoia was the best and very helpful and professional, 5/30/23 I'm returning and her prices are more but she found a location that works for my target price
LaQuoia is wonderful
Walking in to public storage laqoria brighten my day. I was a little under stress. Laqoria make my day. I move to Minnesota from Columbus Ohio. I book at uhal storage before moving to Minnesota. Long story shorty they took my money but I couldn’t get in my storage. They gave me so much attitude I walk out with my refund upset and under stress. So to say Ms laqoria help me in every way she can with my attitude and temper. I walk out of public storage with a big smile and a load of my back. Thanks laqoria and public storage.
LaQuoia had excellent service! She kept in contact since I’m not move in since feb , love her attention to detail
kitt and LaQuoua was very helpful during my move in process today! Thanks
Thank you LaQuoia always helpful and nice that's why I cane back
LaQuoia was very helpful and polite., very helpful throughout my 5yrs of being here. Always courteous to customers
Only problem is there hours I work till 5pm and only have Mondays off hard to get in with there hours
Laquoia excellent service
laQuoia had excellent service. Very patient and friendly and funny
Public Storage has increased my fees after 6 months, read the fine print cause the price you paid will change after 30 days. They can also change fees, monthly rent, and additional charges along with change other terms after 30 days and they will.
Laquioa is the best!!!
I wanna say thanks to LaQuoia for always given the best service and beautiful smile! She makes having storage easy
LaQuoia the Pm has the best service! Made sure I understood everything! She made sure I got the app downloaded and a quick overview of the app thank you
LaQuoia is a very nice and acceptional lady who helped me out decenty ! Very patient and explains well. She also helped me doenload the app and navigate it. Thank you
I have been using this facility going on 3 years now. And La Quia is one of the best. Always in a good mood, very helpful, and professional.
LaQuoia was awesome and helpful. Highly recommend seeing her and renting here.
LaQuoia Great customer service. Great work ethic.Deserves a promotion.
Best storage experience I’ve had thus far. LaQuoia was very polite and promptly helpful whenever I needed any assistance. Storage common areas were always well maintained.
LaQuoia is the best! She went above and beyond to help me get into a unit that worked for me. Great service, both in person and on the phone!
LaQuoia has great customer service, she's definitely a problem solver and the way she deals with her customers including myself is always pleasant. She goes above and beyond the call of duty! I keep coming here because of her
LaQuoia is always awesome as im always pleased with the service
Good location...
Great storage facility. It’s clean and well lit. And you can actually pull inside the building, which is very nice in Minnesota winters. More importantly, I’m temporarily out of state and I know that my possessions are safe and secure. Most importantly is the customer service provided by LaQuoia. She is friendly and knowledgeable and an absolute problem solver! Thank you for making things simple and easy!
LAQUOIA was excellent, represented the company,.she is very knoweans makes the process easy
LaQupia is always helpful, personable and pleasant. I come all the way here to pay by bill just to see her. I pass up three other stores
LaQuoia : excellent service : the best, she knows her stuff and knows her store and everything going on in there
LaQuoia had exceptional phenomenal service! She’s very efficient, personable and very knowledgeable!
LaQuoia was extremely helpful and answered all my questions. Very professional. Thanks LaQuoia!
Very clean and quiet!
I went into this location on 32nd and Hiawatha unsure if I was going to keep my rental reservation or just cancel it and do something else and the young lady that served me provided me with stellar customer service, which made me solidify my decision to keep my storage room and upgrade the size, she was awesome, Laquoia, what a wonderful representation of public storage,thank you .
Laqoia (apologies for spelling your name incorrectly) provided me with excellent customer service. Would definitely recommend - T Hunter
The staff here was personable funny and kind. They were super fast in setting account up. The storage space was clean and easy to get to.
Thanks for the good service! Very patient and kind
Well, if you can get past the odd hours that someone is actually in the office, due to what they call alternative office hours, I guess it's not too bad. The reality is they are not open the posted hours and it makes it difficult to do business. The facility is however clean and spacious, well lit and the best part is the ability to be able to pull your vehicle indoors to your locker and not have to park outside.
LaQuioa at Public Storage at Hiawatha location in Minneapolis is THE BEST. She reserved and booked several units for me and truly knows the value of great customer service! Very professional, knows the answers to any questions I ask, and is always happy and friendly. Goes the extra mile! There’s lots of storage places along Hiawatha but I’ll always choose PS because of LaQuioa! Hands down she’s the sole reason I choose PS!!
LaQuoia has had great customer service! Always understanding and very personable
LaQuoia their service that I got was excellent I really appreciate it and the help that I received thank you very much May 🤗
LaQuoia super service definitely five stars ✌️👍! I’m moving out and she’s still just as great !
Great swrvice,very patient and understanding 👏 👌 👍 thaks LaQuoia
They’ve held me down! One day I was stuck in traffic and couldn’t make it there before their gate closed, LaQuoia was very understanding of my situation and gave me access to my stuff. She has made me laugh every time I’ve come in too lol. Much appreciated!
LaQuoia Helped me a lot, it was my first time ever renting a storage and I had the best experience. Amazing customer service, and wonderful place.
The PM (Qoia) is a racist. One of the worst customer service experiences I have ever been a part of. I tried to rent here because I have a house being built nearby and felt I was disrespected because I am white. The worst angst hit me because I know this place is not safe. After reading the other reviews I’m glad i never moved in. Rats, mice and roaches seem to be prevalent and the management is awful. DO NOT RENT HERE.
Laquoia thanks for the customer service. Always nice and pleasant and willing to help. For me set up with the app toi make my payment
LaQuoia was super helpful in getting my unit rented! Very nice and great customer service! 👍🏼
LaQuoia has been a great assistance with a great personality, she knows her business and does a great customer service
32 Hiawatha mpls..great service .many years. Space1457..laquoia was very helpful..and kindhearted..
LaQuoia is the best of the best when it comes to Public Storage, so much fun and energetic!!!! I was more than pleased with the level of service, so informative and making sure my needs were met. I would strongly encourage anyone looking for storage space, START HERE! I FELT 100% at this facility!!!!
Thanks LaQuoia for being a good rep and patient. Made this process way
It's fine for what you pay, but nothing to brag about, and these available hours are the absolute worst!! As someone who works 9-5p and has a whole lot of business to take care of on the weekends, I have to practically take time off of work to go visit my own belongings that I pay to store there. It was so stressful and difficult that it required taking so much time off work while moving, in order to get my stuff into this unit. There are even other storage places in the same area with better access than this, even 24 hour access. This place is not accessable to enjoy work during the day.
LaQuoia and Juynce the help was good! Good person! Thank you
Thanks for being patient and helping us find storage
LaQuoia the service was good 100%
The office ladies were very helpful today I give them 20 stars great customer service skills
LaQuoia and Juynce are great!!
LaQuoia has been very helpful I appreciate her hospitality your company needs more people like her.
LaQuoia did an excellent job explaining the process and her customer service was on point! Great worker, clean facilities!
Very helpful respectful and professional
LaQuoia was nice and polite! She is very knowledgeable on
Thanks you laQuoia doe helping me with my concerns that I had at my storage at Como .you are a great employee 👏
Thanks for the outstanding service all the time. I appreciate the customer service, 8 me on this in later service is still great
I pay here but rent at another location. LaQuoua is nice and helpful. She help me set up the app and was patient
LaQuoia was amazing great customer service I’m impressed by her amazing attitude . Very friendly and amazing service ! Thank you LaQuoia keep up the great work!
I came in the location LaQuoia was very friendly and welcoming! She knows her job and also the app is very nice to have
LaQuoia had exceptional service today! Helped me with the app and it was easy. She is very nice
LaQuoia I got extra service; she walked the extra mile to help me out!! Amazing services!! Keep it up, sister
LaQuoia she was very helpful and I would definitely recommend your place to others
Great service from LaQuoia
LaQuoia Is the best. She is very professional and really helpful. You will definitely be in good hands. I trust her. Thanks
LaQuoia is the GOAT. This is my second time storing here and she makes the process a breeze. Incredibly personable and helpful.
This place is exactly what you're looking for in a storage unit. It is temperature controlled.. The location is even big enough to drive your car, van, or truck through which is convenient when the weather isn't ideal. However, getting help outside of the app when you need something can be frustrating.
Laquoia nice and helpful
We had a wonderful experience with LaQuoia she got us all set up with our rental storage unit. She was very helpful and even helped us with getting our phones set up with the app on in our phones. Thank you LaQuoia
Does what it says on the box." My stuff is there, dry, unfrozen. Maybe a little humidity, but not enough to be a problem. I have one of those little containers of chemicals they sell to take out the humidity, and it filled with water, but my stuff isn't damp or smelly. So yeah, the place gets the job done, nothing fancy. No problems so far, except for occasional times I'd like to have access but they are closed. But the hours are reasonable.
LaQuoia has been very helpful with reminders and has always been very helpful when we need to access the facility. LaQuoia has been with the site for many year and is super dependable.
LaQuoia has great customer service, she has always been understanding , patient and kind. She is very personable and she knows each and every one of her customers and make them feel more like family!! Update Been storing for 8 years now. Service still.excellent! I've watched her turn this place around
Many issues with mice, but LaQuoia was so helpful with closing my account when I no longer needed storage. Thank you, such a great employee!
Good service LaQuooa
LaQuoia, she keeps it real clean around here and is always friendly.
She keep it very clean for us. Thank u LaQuoia
I really appreciate how LaQuoia took the time to help me park my car inside the storage space. That really means a lot to me. Thanks.
Thanks laquoia
Thanks LaQuoia for helping me find a location to store my vehicle !
Alex was great
LaQuoua has good customer service. Always helpful and pleasant. We like family now
LaQuoia is the best!!!! She helped me get my online account set up and auto pay. I would recommend her to anyone ☺️☺️
La quoia was helpful and really nice. Great worker, she strives for greatness.
Most excellent service from LaQuoia
LaQuoia has excellent service. Shes always helpful and knowledge! I always come to rent with her when I need storwge.
Great place to store your belongings Laquoia is a very good employee to have always very helpful and has a really good outlook for her job and is always in a good mood and pleasant to be around
Jeffrey was wonderful. He is in his first week of training and very professional and knowledgeable. It was a pleasure dealing with him.
LaQuoia she was a great help with navigating through my phone in the app and help me to cancel the insurance.
LaQuoia is a good employee, I love the the way she runs her property, we have a lot of respect for her and we appreciate her being here. If she leaves ever I will move my stuff
LaQuoia made my move in Easy
LaQuoia has be amazing during my entire stay. She is so personable
Superb
Thanyyiy laquois ND Randy
LaQuoia is the best, has been very very helpful. Aleays pleasant and its been a pleasure.thanks for your service
LaQuoia was very helpful and patient! Thanks my friend
The staff here are amazing and very helpful. During my visit Carol helped me out so much with trying to rent out a space and made my experience much easier. - Hodan
Great service, expect price increases over time. LaQuoia (sp) is the best!!!
Thank you LaQuoia for a great customer service! Flexible hours and fast service!❤😊
LaQuoia has ALWAYS had the best customer service. She knows customers and makes rhwm feel very valued! I have rented at many years facilities but no one can compare to her! She keeps a clean facility and she has her store in order and is highly.respected update: Today I had an issue and she handles it expeditiously! I would give her 10stars
Thanks LaQuiua for the good service and patience today! I did. It know what I needed but I’m confident I have what I need
Thanks laquoia
LaQuoia has excellent service! Shes always patience , kind personable and is overall the best
LaQuoia provides amazing customer service!
LaQuoia has excellent service! Ver kind and patient with such beautiful personality! Thank you
Great Service
Young lady who I deal with who sent me up for the service also was very very great at her job I would like to give her 10 stars you need more people like her she is great and good at what she do
When I moved in there was a bug infested bag on the fence on top of my unit and it wasn't removed so I switched units. A few months later they tell me my rent is almost doubling for no reason and this is hidden in an obscure email. Nobody told me about this and the hidden fees. I would skip renting a unit here, very bad experience. The staff is great though.
Moving out asap
Laquoia always goes above and beyond her duties. Great customer service with each customer is immaculate and personable
Tha ks LaQuoia for great servi e
Thanks LaQuoua for the service given today
MY FAMILY IS USING THIS FACILITY RIGHT NOW AND WE GOT THE BEST SERVICE THEIR IS TO OFFER AND THE STAFF IS VERY FRIENDLY AND THEY GO OUT OF THERE WAY TO HELP IN ANY SITUATION. I'M LUCKY TO HAVE THEM IN MY CORNER. LIKE I SAID IF YOU EVER NEED TO STORE ANYTHING THIS PLACE IS A VERY GOOD LOCATION.
Thanks to the lovely LaQuoia who i was greeted by today! She was very professional and personable as the reviews said. Thanks for your customer service
Not a customer here, just helping someone move. Three stars = neutral (not bad or good).
Michaeland Jacob have been very helpful and professional
LaQuoia Excellent,great listener and really saved me whole lots of money. Greatly satisfied and appreciated
LaQuoia Service was over the top I did not expect to to be treated so kindly in a storage facility thank you so much
Have a locker here wish there hours were longer closing at 6 on weekdays and 5:30 on weekends need longer hours now i dont care about there hours this place evicted me and after i payed them to move my stuff out they want to come at me for the next months rent after i moved my stuff out so i dont know were they get the nerve to even call me asking for the next months rent when i was evicted and told to have my stuff out by the end of the month
Laquoia is a real one and will take care of you. Outstanding service rep.
Excellent services provided by Laquoia
Nice and friendly service. Thanks to LA Quoia
LaQuoia always has great service. Always pleasant and zero complaints. Thanks
LaQuoia had 3xcellent customer service and she is so funny . Met her today and she is awesome
Thanks LaQuoia for your customer service..so much patience. Always respectful and is respected
Turrether and LaQuioa provided wonderful customer service and support. Very nice people!
LaQoia and Turrether were very helpful and very assisting, they listen to my moving struggles and gave me moving wisdom that ive never gotten before. If i could give them each 20 star reviews, but it only lets me give 5 stars. Best public storage ive ever been too, definitely recommended for everybody
LaQuoia and Turrether has great service. Efficient and fast
Shockingly good service. LaQuoia and Sharon (I think?) were tremendous in helping me find a storage space that would accommodate getting pallets around a corner with a mechanized power jack. They understood my particular needs and made the effort to make my situation work. The locking bar for the door was not closing properly - they told me they'd have it repaired within seventy-two hours. They had it fixed in forty-eight! Excellent service all-around.
La quoia and turrether walked me thru all my options and made sure I understood what I was purchasing. They was very pleasant and knowledgeable.i will recommend to others
LaQuoia is awesome! Very knowledgeable, flexible and understanding of your needs! Location is convenient and the other staff are great! If I ever needed another unit, I would choose this location again! Highly recommended!!
Laquoia was very helpful today and she also helped me with my daughter while I was doing all of the information and signatures.
LaQuoia has been really helpful she secured my storage when I left the lock she is a hard worker even when I am out of line she tells me like it is -Snappy Construction inc
LaQuoia has good service! 100% service all the time! Thank you
customer service is always Great from nice lady LaQuoia!! Thank you so much
Thank you sister LaQuoia Always nice and very helpful
La Quoia did an amazing job!!!!! Super helpful. Answered all of our questions patiently. Someone promote her!
LaQuoia always has stellar service since ive been here. Never any issues with her. Very attentative
Mr. Bill explained everything in great detail, was helpful in upgrading my storage unit, and kept a positive attitude.
LaQuoia is first class!!! She has saved us lots of money and can remember me by name even if it has been years!!! Highly recommend coming here and talking to her if you need a safe place for your things.
Laquoia Daianna had get me a good service and she is friendly person
The customer service I received booking a storage unit was fantastic! Everyone was friendly and timely, but LaQuoia really went out of her way to help me. She stayed on the phone and walked me through every aspect of the contract, the unit, and the online system. I really appreciate her friendly and helpful demeanor. I highly recommend using this storage unit and LaQuoia's customer service. You won't be disappointed. A final note: their online contactless reservation system was easy to use, an important feature during COVID. Thanks again.
Thanks LaQuoia. Very patient and knowledgeable.. beautiful funny personality
Thanks LaQuoia for always being pleasant. I tent at another location but pay here and she is always very helpful. I appreciate your service
LaQuoia has the best service in the state of Minnesota! Even with masks in she knows every customer
LaQuoia had the best service. Made sure I understood everything.. thanks so much
LaQyoia is pleasant. Thanks for always smiling and treating customers with the upmost respect
Thanks LaQuoia..so nice
LaQuoia
Amazing Service
This is my second time with public storage. Convienent, clean, and fits my budget. The Hiawatha team is the best. LaQuoia & Daianna have always been there for me They even laugh at my corny jokes so I should probably pay Them
what is the price?
Daianna was pleasant, thorough and helpful. Excellent customer service! Thank you so much!
Daianna was very helpful and super efficient and professional! I needed a space quickly to store household and food donations for our non-profit organization, and she was able to find me something with just 10 minutes before closing. Thanks Daianna! You're awesome!
I want to thank LaQuoia for always having the best service . There is no problem.too big for her! She is very passionate and really knows how to relate to her customers. Thanks LaQuoia
LaQuoia and Daianna is a very helpful and professional employee. She follows all the rules and helps customers to do the same. She keeps the office area clean and healthy for employees and customers.
LaQuoia has good customer service over the past 5 yrs! She runs a good clean facility and customers Respect her!during covid they are taking necessary precautions, wearing mask and allowing one customer at a time! Thanks for your service and also to Daianna who has been doing well and is a good addition! They are a good pair!
LaQuiia - is a wonderful and outstanding lady. She so friendly and has good customer services. She follow COVID-19 guidelines. I had a wonderful experience.
Clean facility and excellent service, thanks
Daianna the manager is helpful and I like the way she treats customers.
LaQuoia and Daianna are the greatest people I have encountered at any place of business. Their customer service and interpersonal communication skills are by far unmatched. I also appreciate that they are practicing health and safety for the customers during this Covid19 pandemic.
During this COVID outbreak, we were able to rent a storage locker online, with a reasonable monthly cost. Drove there from Columbus, Ohio, several weeks ago and conveniently get our daughters dorm room belongings into Public Storage, so we could have her return this coming fall semester. The attending staff person was very helpful, showed us around and we feel very confident about returning and knowing her belongings will be safe and secure and ready to move into her apartment this coming fall semester. Thank you!
Tony had great customer service and practiced social distance and had a mask on. He got the best room for me and made sure i was satisfied.
LaQuoia has been a great employee since I have been here . They are very accommodating and taking precautions during covid. Thanks for caring about customer
I had never rented a storage space before. Daianna was straight forward about how to get in/out, where to park, asked if I needed any supplies for my things, etc. I came in one morning and was already having a bad day. Daianna got me set up with a cart, as usual, and asked me how I was doing. She was personable and made me smile even though i was overwhelmed. She is a leader, knows her work and understands the individual needs of her customers. So grateful for her willingness and ability in helping me feel comfortable in an already difficult and transitional time.
Thanks Peter! Very good job helping me with my unit
Thank you Daianna for all your help and patience. Fast friendly business. Highly recommend.
Daianna was such a great help! she showed me around was very positive great attitude I would recommend this place awesome she deserves a RAISE IMMEDIATELY!!!!! THANK YOU DAIANNA !
Daianna It was very positive , welcoming experience,, answered all the questions I had, great customer service.
Good morning to whom this may concern and Public Storage. I am overly excited to share my review about my experience with Public Storage, but mostly happy to give an accommodation to a great employee named "LaQuoia." She is very welcoming every time I visit the storage garage, she is very resourceful when I ask questions, she was very helpful with supporting problems I have had with my storage unit and she is knowledgeable about her job. On my recent visit, she was concerned about my health. I am sure she displayed the same concerns for all that attended their units. She assured me that she is regularly cleaning and sanitizing inside the garage for customers safety generally and even more now that the Nation is facing a virus pandemic. For this reason and more I truly appreciate her. She is a model employee for Public Storage. Thank you.
Daianna was very courteous, helpful and efficient and helping me get my space set up. The spaces themselves are very accessible and affordable.
Laquoia was great! She was friendly helped us get a great price, made sure we had everything we need and that our moving experience was great!
LaQuoia was great. Very professional and helpful. She answered my questions and made sure I had the right size space for my needs. Thank you!
Daianna did a amazing job with my move in! I was having difficulties with the elevator And she just was very helpful with everything! Very nice person. Recommend this storage!!!
Donna was such a good customer Service Representative and did a good job showing us the storage and explained very well how to access the storage. Thank you
Daianna y laquoia buen servicio gracias por el servicio. Y hblan español las dos atienden bien
The manager is super friendly and attention for wherever is need and good recommend this location. Thanks Daianna And she speaks Spanish
LaQuoia Great, Atmosphere, great personality,helpful, Very Intelligent, know the business!
Laquoia. Good job thank you so much. Keep up the good work
My experience with this location has been top notch always call with reminders always respectful and helpful Laquoia Daianna is great
LaQuoia, made me feel blessed. Her service was unmatchable. The storage is easily accessible and their service is fast and you get to move your stuff without worries. I highly recommend this storage unit.
Daianna was fantastic at being very helpful and courteous towards me and I appreciated the customer service that was offered. Would recommend this public storage any day.
Daianna was a great help! She’s professional and very nice. Definitely recommend this place if you need storage.
Laquoia was very helpfull she walked through everything with me and explained everything i had no idea about how to pack my stuff and the protective bags and boxes i needed for my items and she helped me with that and she was also very friendly and kind.
great people!
LaQuioa, was very friendly and helpful!! Didn’t waste my time
LaQuoia was very helpful to me I'm happy with the service provided
My experience with Daianna was superb! She went above and beyond to meet all my needs and made sure that the space was exactly as I desired. The original unit I was initially going to rent had a slight malfunction with the door and she recommended swapping to a different available space which was additionally easier to maneuver in and out of. Exceptional service, 10/10, would highly recommend renting from this location and hopefully this lovely lady will bless your day:) Will absolutely rent for all future needs.
This place is great. Wonderful staff. Dianna is super nice.
Daianna is awesome!!!!! Great service go there now if you need storage!
LaQuoua had excellent customer service! She was very welcoming ! Love her personality
Really good people . Thanks again for helping me pick the right storage that fits my needs.
LaQuoia was fantastic !!
Daianna manager did a great job with my move in
LaQuoia did an amazing job thank you for your service!!
LaQuoia and Staff was very helpful in getting me set up with two units. Convenient location as well. Thank you!
GRACIAS Daianna por tu exelente servicio y super amable thanx
I like this location that I’m storing my place. I love the manager Daianna vibe!! The service she provided was excellent
Daianna gave me great customer service! She’s was very patient with me and super nice!!
Daianna the manager did a phenomenal job with my move in! Very nice girl
Dianna manager was wonderful. Excellent customer service. Best of all was that she spoke our language and my sister was able to communicate with her with no problem. Gracias Dianna por el gran servicio.
Daianna went out of her way to helping me out on vacating! She’s very nice and welcoming. She’s a great manager
Daianna was super helpful and the move in was easy and smooth
Dainna was amazing and wonderful. Very helpful and kind.
Gil and Daianna were very helpful and very nice I just love the way they smiled and kept eye contact they are a great group of people
Thanks LaQuoia for the hospitality, I came in not knowing what I was looking for, LaQuoia got me setup and it was quick and easy! Thanks
LaQuoia is great employee always good at her e.g. always call to remind me about my storage ...I am very grateful,appreciate of her dedication to help me thank you LaQuoia for being a pretty awesome person ,great customer service 100% thanks
First time storage renter... LaQuoia made the experience smooth and pleasant! Appreciate her help and the business lives up to its reviews. Thank you PS!
Very helpful people
I love what I call drive-thru service ... enter on one end pull out the other end. Heated units and fantastic staff!
Great customer service Daianna gave! Her explanation was phenomenal. I went to other storages to checked out for cheaper price but their service was horrible!! Came back and glad she was here today!! Great job Daianna!!
Daianna did an excellent job with everything!! Thanks for a great move in
Daianna fue una buen ayuda En todo! Bien honesta con todo. Esta bien que tengan personas en espanol
Daianna was amazing, moving in was a dream, quick and easy, carts are readily available, and all of the staff were courteous and fun.
I find this Storage building a secure, clean and friendly environment. Daianna and Laquoia have been great. Very polite and friendly.
Daianna help me a lot specially I needed a storage for my car today she show me everything that i need to know about the storage and everything went smooth she’s so kindly i really recommend this to place thats why i give 5 start
Eron and Thomas was a great help today thanks guys
Eron and thomas. They we kind and good with us.
All moved out thanks tamas and eron
Tomas and Erin was a great help thanks
My first time using a storage unit. I came to Public storage to rent a small storage space to keep my belongings while I waited to find a new place after a breakup with my longtime partner: I was a complete wreck emotionally, and Daianna was so helpful. She was professional, helpful, empathetic. Daianna was patient, kind and good at her job. She really knows what she’s doing, and I could recommend this facility and her services to anyone I know who might need it. My only criticism of the facility is I wish the automatic gate was open later hours, 24 hours is ideal.
Daianna, LaQuoia, and Thomas made my experience at Public Storage fantastic! I am absolutely thrilled with the service provided by this location and have no qualms with coming here again. The location is clean and secure. The employees are personable and work like a well-oiled machine.
I stopped in to inquire about a storage and Daiana and Laquoia were super knowledgeable. Thomas also helped show me around the facility.
1st time using a storage unit. Registering was easy & unit is good. Wish they were open longer or earlier. We sat in a line of cars/trucks for over half hour waiting for gate time to open so we could get in then our gate code didnt work so we needed to wait for someone to help us.
Had a great experience today with laquoia at public storage
Had a great move in experience with Daianna manager! Sweet manager
Good service from Mistah. Thank you
Ok
LaQuoia, Mista and Daianna it was good
LaQuoia has good service! Thank you!
LaQuoia has been a phenomenal facility manager for the past 5yrs or longer She is personable, passionate and very professional. I really appreciate her being here. You're always the best
great service from be LaQuoia and Mista was good people. After being treated badly down the road I was uneasy but they made me experience good here
i want ti thank LaQuoia for her hard work and patience. Youre the best
LaQuoia is a very professional, kind, patient manager. Over everyone I've worked with, She is very assertive, organized and is willing to make things work. I appreciate the work she does.
Mista and laquioa are really great customer service people. They did great and no one can compare. I would recommend this place
LaQuoia & Daianna customer service was off the charts, they went above and beyond to make sure our experience was great. I would recommend this place to all friends and family.
No sabía que Daianna hablaba Espanol!! Wow me agarró de sorpresa! Muchas gracias por tu ayuda Daianna! buena mánager
Went to the Hiawatha Public Storage and had the pleasure of being serviced by LaQuoia! She was very knowledgeable and straight forward about all the ends and outside of the facility!! She even helped me with supplies I would need for my move that I didn't even think about... I would definitely recommend her and the Hiawatha Public Storage if you want to be treated respected and made to feel important!! Thank you so much!!
My 1st time experience was great. A lady named Laquoia was so helpful & kind and that's exactly what i needed at that time. I was going through ruff times but every time i would go to the Hiawatha location the young lady made sure she was helpful & kind and turned my frown upside down. She always went out of her way to answer my questions. Even though its her job to do so its like she went above n beyond! Thanks to public storage and that young lady Laqouia
LaQuoia is the most wonderful woman I met yesterday, I was greeted with the biggest smile! Thanks also for acknowledging my birthday and gave me treats!
Laquoia, is a darling helped me get settle in and was very helpful I appreciate her assistance.
LaQuoia
Love this store. LaQuoia is very helpful and is good with customers...
Laquoia and Diana provided great customer service for me and even went above and beyond to make sure I got all the info needed for my rental!!! Y’all should higher more people like them
LaQuoia was so wonderful, very helpful and informative. If I could give 10 stars I would!!
LaQuoia was very nice and helpful! Great experience
Daianna gave me a great rental experience!! Such a Nice manager!
Laquoia always has great customer service, very helpful!
Daianna does such a great job!! Very professional!!
Laquoia was awesome and let me in after hours to get what I needed when my passcode wasn't working. Luckily she was there working late!
This location is super nice and well managed - my second time renting a unit here. Their onsite staff is super helpful and the manager Daianna is extra legit.
LaQuoia, Daianna
LaQuoia and Daianna very great workers and super professional women
LaQuoia has good costumer service comes out to
LaQuoia has been good to me! Very proficient, very good customer service and shout out to Daianna too
LaQuoia has great customer service.. always personable and always friendly...
LaQuoia hss been very good..gracias. always nice and Daianna is good too
Where to start!!! LaQuoia is phenomenal! Thrte is not enough words to describe her passion for people . Very personable, very patient! She knows her customers and we all love her.. She runs her store well and will keep you in line too! Thanks for being you. and Daianna is doing well and learning from thr best !
LaQuoia ana Daianna has good services! Great team of ladies.. thank you so much
Very friendly and helpful
Awesome experience. Friendly helpful people and never had a problem getting my stuff in or out. Best price too! Highly highly recommended!
Daianna did a such a great job with explaining everything I needed to know!! My rental experience was awesome!! Nice girl!!
Daianna was very helpful!! Very professional and kind!
Joy helped me transfer storage assignments and was pleasant to work with. Tricky transactions but she was able to navigate us into a larger unit. Very helpful.
Daianna was awesome! smoothe process and great customer service the next day! thanks!
Thanks Daianna for great service!!
Thanks to Daianna for a great rental!! Love her energy! Very nice girl
LaQuoia has had best service for over 5 yrs . Very awesome to be around and personable.. thanks for all you do!!
Great experience with public storage. The unit I got was prefect for my needs and the price was great. The staff were helpful and responsive and easy to work with. No surprises and no problems, everything went exactly as i needed it to. LaQuoia, Joy and Michael made moving in and moving out a breeze
LaQuoia had not only excellent customer service, she patiently dealt with my family in a very professional manner. She took it upon herself to personally assist us throughout our entire transition I was able to refer to her she was able to explain things to me as well as my aunt. I can't say enough good things about her. She has an excellent staff. She is a great leader and manager. Ron C.
LaQuoia and Joy and Michael were great..love the energy. LaQuoia has always been great after years and years
LAQUOIA is so wonderful. Her service is the best as well as the staff at this location. She and the staff are so personable. I cant say enough. No matter what I need or issue I have LaQuoia goes above and beyond to make sure my needs are met. I have witnessed her interaction with her staff and other customers and it is exceptional. I have and will always recommend this location to others. Simply the best!!!!!
Laquoia, Joy and Michael were amazing and very helpful. They made the process easy and smooth and made the exhaustion of moving into a storage unit easy! They were great.
LaQuoia has been a pleasure to work with since I've been here, always has been very helpful. I alos met Michael and Joy who will be a great additiim to the team! I just love LaQuoia she so sweet and engaging all the time! I cant say enough!!
Eron was top notch!
LaQuoia good service and very nice and gets the job done.
I wish I had went with the one down the street. It's actually the one I thought I was calling and set up an appointment with. Oddly enough I stopped at the one I thought I was calling and they directed me to public storage. Since I had an appointment set I left and went to public storage. I wish I hadn't.
LaQuoia was awesome....very, very knowledgeable! Thanks LaQuoia!
LaQuoia has the best customer service , very personable, professional and pleasant! I would give more stars if I could
Laquoia was friendly and very helpful. Good deals and customer service.
LaQuoia - She has the best personality! I had no problems getting my storage set up. She is very nice and helpful.
Nice
The street leading to the front entrance was under construction. A few of us clients had to park on the other side of the block and wait for the construction workers to create an access to the storage property. I was a little agitated that I wasn’t informed of the delay prior to setting up a time to go down there. Daianna was patient and thorough with her explanation and of the storage process. She was able to calm me down and eventually had me laughing also I was inspired to take the time and write this review which I have never done for anyone before. Daianna is potentially a Star on the Rise. (MVG)
Eron was the man!
LaQuoia was incredibly respectful and very helpful in getting my storage unit set up and they gave me the greatest possible service and coupons to keep the costs manageable. I fully recommend public storage for any storage needs.
LaQuoia and Daianna was great. Daianna waa in training and was doing a great job . this is my 3rd time renting and LaQuoia has always been pleasant. thanks for the excellent customer service!!!
LaQuoia was great! Her trainee was also great! They worked well together and service was fast! Thanks
LaQuoia and Daianna had good customer service! Thanks for everything
Daianna and LaQuoia has very good service, they explained everything well..
LaQuoia has great customer service ,everytime there was a way to save money LaQuoia let me know . thanks for the customer service , I appreciate the service
Laquoia is AMAZING. She made our moving experience easy and GREAT CUSTOMER SERVICE. I definitely recommend. Daianna is also awesome too!
Quick and easy set up, had a great experience with LaQuoia!
Eron and laquoia was great people, reasoning people and very professional.
Eron was super helpful and made the move in process fast and easy.
It is poorly lit, with a lot of cars, and trucks parked inside for hours, I actually think a man lives in there. Very limited space, so it's difficult and time-consuming to unload. I don't recommend this facility.
Laquoia was the best. She’s always helpful and very nice to work with.
Eron was very helpful when i came in to rent a unit yesterday sorry for the late post nice guy
This place is awesome and have taken care of us very very well. If your looking for a reputable place to store your stuff. Talk to Laquoia she will take care of you!!!
The workers are very friendly an help full dont matter if you walk in or on the phone especially one worker I've dealt with Eron Wilson
Came in to pay my bill eron help me with good service and a smile
LaQuoia was very pleasant and told me all I needed to know!!!
I came in with a few questions the guy that was working was very helpful i think his name was Eron but he made sure my family and i had the best fit storgage. Great place👍👍
thank you guys so much we really needed a place to hold our stuff and you guys treated my parents like family
Eron answered all of our questions and concerns with great detail. He showed our family the different storage sizes available. Although, it was very time consuming for him - not once did he complain or was rude. In the contrary, it was very comfortable to be greeted with a smile. Something we didn't experience at other local storage centers. Great costumer service!
LaQuoia has great service! Always pleasant and smiling
Public storage is the BEST customer service was EXCELLENT, I didnt know I needed a lock luckily one of the employees Laquonia was extremely helpful by providing me a lock! Keep up the good work!
LaQuoia was the sweetest!
LaQuoia is the best! Always so helpful, fun and friendly. Thank you!
I went to look for storage, LaQuoia is very knowledgeable on units..
Service is excellent laquoia was awesome
Erin and laquoia was excellent today very good customer service!!!!
Eron was a great help a good funny man thanks
LaQuoia is the best.. thanks
Thete isnt enough words to sY how Awesome LaQuoia is and has been. She has been nothing short of amazing.. She reallg has passion and understands and knows her customers.. You have been my life saver
LAquoia Good service I like everything, she is the absolute best
LaQuoia is the best muchos gracias ..bery nice and knows well
Erin was very helpful and friendly nice gut
Richard good service
Eron is very nice and helpful
LaQuoia and Kourtney were great! I always enjoy coming im to chat
LaQuoia is the most wonderful lady I ever met notice I didn't say woman because anybody can be a woman. She is all the lady that you could ever ask for. Wouldn't ask for anything better.
LaQuoia has grat servicd all the time! Very hard worker ..
Laquoia is excellent very friendly and helpful answered all my questions and was able to troubleshoot an issue I had I would highly recommend this public storage efficient,convenient and friendly
Super user friendly, and great customer service.
Thanks LaQuoia for great service and patience..
LAQuoia always give good service! I moved here from wabash when she came here! I truly appreciate her being here
Why can't I pay my bill using a cell phone? Get with the times. I will be in there to move my stuff out soon.
Inconvenient entrance and exit system. Inside but NOT climate controlled.
LaQuoia has good service. Very nice but she is firm and has order
First time having to use public storage and the gentleman named Eron was very helpful I will definitely will be referring family and friends
Laquita She is so nice
LaQuoia always helps me out with any and every situation that I have ever had at public storage. She goes above and beyond everytime I've needed it.
Richard rules. He was so very helpful. LaQuoia is super helpful and on the ball. Eron was very very helpful also. So grateful for this place!!
LaQuoia and Eron helped me it was a great experience. I'm happy that I chose this place! LAQUOIA IS PHENOMENAL!!!
Too much
Great service! Eron & Laquoia! Awesome employees ❤️
LaQuoua is wonderful! This is my 3rd time renting and I wouldn't go any place else. She passionate and undertanding and she knows how to treat ppl .. thanks
Laquia and kaela were wonderful!
Laquoia & Kaela gave great services.
LaQuoia had good service, paid here for a different location and I like her energy and good customer service
LaQuoia is always pleasant and understanding she does not just provide customer but she makes customer feel like family! She knows everyone by name which is impressive. Thank you
LAquoia has good service all the time!she's wonderful
Thanks LaQuoia for the great service, I locked my lock wrong and she put her lock and called right away, Thanks
LaQuoia I love the way she treats us custamer service very nice always say we'll come public storage
Intetesting place. Was there helping a friend with his unit.
LaQuoia and Kaela has great customer service . Laquoia has always been pleasant and helpful and she doesnt play abkut her property....
LaQuoia Kaela Very helpful and professional
LaQuoia was the very nice and helpfully. Im not easy to please and she has helped me on several occations and exceeded my expextions.
Went to get a unit and I was greeted by the Lovely LaQuoia. She was very knowledgeable and nice to work with! Great Energy and get passionate about the job ... Thanks!
LaQuoia and Kaela has great customer service. Very nice team.. East. Going nnd funny. Thank you ladies
Great staff. Good location with clean facility. LaQuoia & Kaela & DeShawn are always helpful & continue to show a positive attitude for awesome customer service feeling! They helped us find the perfect space & were very helpful with their honesty patience. May they continue to help others find a great storage space with positive energy! God bless them. :)
A down-the-street-competitor changed management and the new lease was crazy. So I price shopped and found this place. Price is considerably cheaper, and better yet, the lease is so much more simple. Facility is equally nice, locker doors are better, and LaQuoia was super nice. Definitely a great value.
Thank you LaQuoia for your help. Great customer services. Really appreciate it
Laquoia is a excellent customer service agent at public storage
LaQuoia and Deshawn has grreat customer service ... Thanks and location is recommended.
LaQuoia Kaela Deshawn all are great. Helped me move in very smooth. 5 stars
Great location, great people. If you have any questions, need helpful information, or a smile to brighten your day...talk with LaQuoia. Wonderful storage facility.
LaQuoia was a great persona and helpful I recommended any person who wants to do for storage.
Laquoia was very helpful and knowlegable and funny i really enjoyed her sevice thnks.
I stoped there for Boxes ,laquola, was helpful and very appropriating the business I bring,I like I will go back Thanks
Just moved out of my unit and had a great experience renting from this Public Storage. The facility was clean and secure, and the staff was very helpful. In particular, LaQuoia was very helpful to me as I tried to vacate my unit to make sure I was not charged any unnecessary fees. Would definitely recommend this location.
Over priced, stupid gate times.
LaQuoia, Kaela, Tina were super helpful and made my experience feel comfortable. They are also like a little cast for comedy movie.
LaQuoia, Kaela and Tina were so helpful in finding me the perfect space to put my personal belongings in while I move into my new apartment. The process was easy and quick! Thank y’all so much!
Laquoia was so friendly and helpful!
LaQuoia does a fantastic job and is very polite. She is very helpful and always knowledgeable about the business. She is always at work... Big thanks to her and your company for hiring her. She always makes me feel welcome..
Thanks LaQuoia for your patience! She knows everything about the facility, very knowledgeable and experienced. A shout out to Christin for her sense of humor
LaQuoia has EXCELLENT customer service. I bought boxes not long ago ams she was helpful and thats why im back.. thanks again 100% satisfied
I just stopped by looking for a place to store my stuff while moving to a new apartment. Christin and LaQuoia were dope and got me a room that will work for me and a reasonable price. It was quick and painless which is exactly what I needed while in the process of moving.
Love this place Public Storage.LaQuia/Christin Hiawatha. they're pretty good ladies that get you in and out
LaQuoia and Christin has excellent support and service from front desk workers. Very courteous and has lots of knowledge!
LaQuoia has great customer service! I have always beem satisified. excellent customer service! also kudos to Christin as well customer service us great
LaQuoia was very polite and very Courteous
Super friendly and well run. Best service from the lovely LaQuoia.
Came to buy boxes to ship somethig Service for Christin and LaQuoia were great!! LaQuoia went above and BEYOND to understand and provided her expertise on how to pack the items! Thank you very much for your assistance and your patience
LaQuoia was so helpful! She showed us our unit, explained everything, and got us out quickly. Great place!
LaQuoia and Joelle were both so helpful and sweet!
Nice location, clean
Christin LaQuoia and Joelle have been so amazing!! I couldn’t ask for better customer service!!!
Joelle, LaQuoia, and Christin were so helpful! They were patient and offered useful suggestions as I tried to figure out the most appropriate space needed for our storage. Great experience!
came here with my family to empty out a storage. two days of sorting stuff in the dark with tired heads and dirty hands, LaQuoia an Christin made sure it was bearable. Always ready with smiles and help. thankful for that
Laquoia & Christin are awesome!!!
LaQuoia, is absolutely wonderful! She is professional and has excellent customer service skills. She was very helpful and explained everything in great detail. She deserves a raise and a promotion. Public Storage is very fortunate to have such an awesome employee!
LaQuoia has great customer service always friendmy and polite and even speaks a little Spanish
This is a great storage unit facility. And La Quoia is a great. Costumer service representative.
LaQuoia was excellent. I appreciate her customer service.
LaQuoia she's very nice In the place is super clean
LaQuoia was great’ very pleasant and patient. She is very passionate and I appreciate that’
LaQuoia and Christin are a great. Way nicer than ppl at como! Always pleasant.
LaQuoia is alwAys great? Muchos gracias
I pay my bill at this location ans LaQuoia is very pleasant and polite! Thanks for habimg a beautiful spirit
Super helpful staff- I was in and out during my short lunch hour and left without any questions. LaQuoua and Marcus are awesome, they’ll help you get the space that works best for what you have.
The place was great to me..LaQuoia the property manager went above and beyond her duties to help me and had a heart and that goes further to me than anything else..keep up the good work LaQuoia!! 5 stars for this place!!
It was a misunderstanding this has been a great place to store my personal items & LaQouia has been Awesome to me & has a great personality & awesome customer service. I thank public storage & LaQouia for great service.😀😀😀
Laquita, Marcus are the people to talk to if you ever need excellent customer service. Friendly and always helpful!!
LaQuoia and Marcus are a great team! Great service and always on top of things,
Laquoia was great service, she was very helpful, thanks to her everything went will....
LaQuoia is phenomenal!!
LAquoia hello look how has been very helpful and gracious and helping me for a two years in a row I like to thank you guys at public storage for her and such a wonderful service person and thanks for some of the services I've been getting from the company
LaQuoia had great service she is an awesome manager , always always pleasant I won't rent anywhere but there
LaQuoia was super helpful! Everything went smooth. I’ll recommend this location to anybody.
LAquoia was great today, very personable and I'm confident that with her my things are safe
LaQuoia was great made my naf day turn i to a good day.. thanks
LaQuoia always has great customer , very friendly
LaQuoia has been such a good help for me with my Storage I really like her work you go girl thanks for all your help
Tommy was very friendly, conscise, and helpful!
LaQuoia and Tommy were very pleasant, handled my storage needs and also got a good laugh! Really great place and the staff even better 👍🏾
Tommy was so helpful! I have been coming here for years when I need storage and he was by far the kindest and most efficient! Thank you!!
Tommy and LaQuoia I had excellent customer service and they were awesome . They made me feel welcome and answered questions immediateley I think they were 5 star
LaQuoia and Tommy has good customer service, great energy and always pleasant. I like going in just to speak with them
LaQuoia and Tommy customer service very friendly thank you
Overall average service. Staff (River of Life) great.
LaQuoia
Was in the process of moving and drove four hours to get our stuff out, a guy named Tommy was working there and really went above and beyond to help make it work. Thank you!
Great experience! I love LaQuoia :)
The faculty is beyond helpful and communication is both succinct and open. Ran into absolutely zero problems during the renting process. Quite frankly, the entire process went by quickly so that we may move our stuff into our storage room as soon as possible. Clean facility, safe and with great security. All in all great prices and great people. I highly recommend their services.
LaQuoia , it was very interesting to me her, she is was very helpful, nice to meet her
Service was great by laquoia she was very helpful
Worked with Maggie she was great
Great service! Friendly staff! I worked with Maggie and she was great! I wouldn't go to any other place!
LaQuoia has great.exceptional customer.service, she is very knowledgeable ,understanding and.overall helpful. She runs tight shift and.lnows.all.of her.customers .. Keep.it.up
Dirty lockers broken too often and it stinks
I reserved a space online and when I got to the facility I was informed that the "first month for $1" deal that I'd signed up for (and purchased) online was no longer valid. The reasoning they offered seemed patently ridiculous. But before we even got to that point endured a sales pitch for purchasing storage unit accessories including a can of dehumidifying crystals so that my belongings don't get moldy in their climate controlled facility. The whole thing seemed shady so I left.
Laquoia shes the best it was my first time
Wonderful service by the lovely Maggie. Thank you for making this move an easy one.
Maggie was very helpful with showing me the storage space she had available for me and made sure I got 24hrs access so I could store my belongings after their business hours. I will recommend friends and will be back for future storage!! Thank you Maggie
Service was great, thanks LaQuoia my second time here and she is great
Steals your stuff mgr never there
Laquoia great!
LaQuoia had great custimer service, very helpful and knowledgeable! Muchos gracias
LaQuoia and Leni I like the service here?
LaQuoua has excellent customer service, very detailed and knows her job, when I open my business I will hire her!
Laquoia was very calm and welcoming. She gave us the best service that could ever be gotten. I rate her 100%
LaQuoia is extremely dedicated to customers. I felt extremely taken care off when I went there... Thank you
LaQuoia and Dira were absolutely wonderful, we were in the middle of a moving crisis and they helped us get a storage unit hassle free! It was the least stressful part of our moving process and such a relief! Amazing customer service, these ladies give Public Storage a great name.
Dria was awesome, super friendly, and super helpful! She helped us out as soon as we arrived and made the check in process quick and fun.
Dria was super helpful! We pulled in an hour early and she helped us immediately. She really knows what she is doing and was also very courteous, nice, and had a great sense of humor.
Good place! Stopped in first time to help my sister who will be moving soon Dria was really nice and helpful made The Whole process enjoyable😊😊😉
If there were more people in the world as helpful as LaQuoia and Laurie, we could all sleep a little easier at night.
LaQuoia and Laurie were great! They were very helpful and got us set up and ready to move in things to our storage space. They were very friendly even though they were having technical problems. I also was very happy that they were great at answering questions even though I am sure they get the same questions hundreds of times a day. A great place to store your things! It was clean and easy to access.
Laurie was very helpful and knowledgeable. Clean place and fast service.
Walked in this morning so stressed and upset Dria helped me right away to not only get what i needed but a friendly smile ☺as well ...public storage saved me today thanks dria☺☺
Felicia was really nice and even came in a little early to acxomidate us! Thanks Felicia!
Dria was very helpful and answred all questions.
LaQuoia and Brittany had great customer service always professional and helps me with everything i meed
LaQuoia has been very professional and courteous. Always understanding reguarding payments and my auto bill pay. I won't be going anywhere else!
Felicia was extremely kind and helpful with exploring our rental options. She was personable and friendly and clearly out to help her customer. I would use this facility again knowing the quality of people who manage the space.
Excellent experience setting up a storage space. LaQuoia was very knowledgeable, pleasant and helpful. An excellent start.
Very friendly staff! LaQuoia and Brittany were a blast to work with!
Great and friendly service. Really knew her business. Thanks so much La Quoia. You're wonderful.
LaQuoia and Felicia has great customer.service, very knowledge and keeps.the property clean which is a. Task but they get it done!!!
LaQuoia has been awesome! Very patient and kind, alsoet Brittany who is a good fit there ! Thanks you are great time
Brittany and LaQuoia was very helpful and friendly, kept my things safe and sound while away at recruit training!
Felicia was super helpful and friendly even though I was in a rush.
LaQuoia. Good eell trained.
LaQuoia was.very nice and hrlpful for me
LaQuoia Great service....made me laugh...keep her!!!!
Great service, great location and it's affordable
Went there two days in a row to pay a bill. Each day there has been a sign saying "out until 4:30". Each day I arrived it was well past 5. So I tried to pay bill online and they want to charge me 10$ fee because their employees aren't in to do it for me. I called customer service and the solution they offered was drive to another facility and then hung up while I was I mid sentence. Terrible business. Terrible customer service. Awful awful awful.
Laquoia ,she a very hard worker. She treats me very kind . I love the service here keep up the good work.
Laquoia was great. I was there for over a year and whenever I needed help I would just go to the office and she would always make sure my issue was solved. Storage is dry and clean. Only issue is that the hours are a bit restrictive.
This place is foul. Never again!
LaQuoia was amazing and very helpful, always great talking to her
LaQuoia thank you so much for helping me save money! Now I owe you chipotle :) 👍🏾
LaQuoia she is very nice sh is osem
Facility was clean and orderly. La Quoia was very helpful and knowledgable. Overall a very good experience.
La quoia give elot of options and she its a good helpful to mi and my wife she is very kind she try to help the most she can she its a great worker
LaQuoia is very helpful all the time, she knows me ny name and unit number! She is tje best
LaQuoia has great customer service and is always very helpful, we appreciate that she knows her job and does it well
LaQuoia she's very helpful and I get what exactly I need from her she's a very polite worker and because of her courteyness I will be returning thank you and have a great day
LaQuoia had good customer.servixe.today, she is pleasant person thank yiu1
LaQuoia and Jessica are the greatest!
LaQuoia she has good service and very amazing woman.
LaQuoia she is good Sarveis nice lady.
LaQuoia is one of the best public storage employees i ever met and i have used public storage a lot over the last couple years.shes very polite and very knowledgeable
Sequoia a good customer service today thank you
LaQuoia wha's great prsone are you. thank you for your nice peronality and good customer service.
LaQuoia really made My day she didn't only help to find out what I was exactly looking for very nice down to earth, liked her customer service skills she know every thing in and out when it comes to the store and every thing else, the best part about her is that she made all of the process very quick and easy, I went there at my lunch brake and she assure me, every thing will be done based on the time I hade, she made he paper work effortless, I would recommend every one at the store who is looking for public storage and specially ask for "LaQuoia" and u will not be disappointed ever thank u all for ur help
I really appreciate how friendly, helpful, and patient LaQuoia and the other staff have been towards me regarding my storage unit, over a long period of time. I also really like the convenience of this location and the setup inside.
LaQuoia nice harworking kind human being. She is always busy helping customers.
LaQuoia gave me an excellent customer service. She saved me money for the transfer process. She was humble and knowledgeable.
My girl LaQuoia is the best ever. Her and the team is polite and very helpful. You will love the experiance
Awesome sevice laquoia is the best u got !!!! Thank you
Laquoia and Aaron were very nice today during my transaction with them. If public have 10 more Laquoia and Aaron in their customer service department they have it all
Laquoia is the most personable property manager i have worked with in my 20 years of storing my life's possessions. ask for her by name
LaQuoia and Aaron has great customer service, LaQuoia was training Chana who seem a very fitting for the team
Laquoia was great and very accomodating and understanding, great servixe thank you
LaQuoia and Aaron and Chana. Service was great!!
LaQuoia is a great person and she is very helpful at what she do for public storage.
LaQuoia and Aaron were.very helpful.in helping me with my move! Very detailed oriented and great teamwork
LaQuoia the service was so good
Laquoia its the best costumer service it's fantastic and gread person
Very clean, well run, appears safe all of which is important, closes daily before most people get off from work, and rental rates go up annually by 9% or 10%. That gets way pricy really fast.
LaQUOIA. I was very pleased with. Everything at public storage thank you very much. She really went out of her way to get my money back
Friendly staff, helpful and handy thanks LaQuoia and Aaron
laquoia has great customer service, very helpful and she knows her job well! she runs a tight shift
LaQuoia and Aaron are always so helpful! They always give best customer service thanks brother and sister
Lauquoia and Faith were very helpful,respectful and polite.
Great customer service from Laquoia, very helpful! Thank sister
LaQuoia and Faith. They are so great. Very friendly and are always willing to help me out and do whatever to make things as easy as possible..
Great faith was awesome
Laquoia and Aarons always has good customer service. They are understanding and flexible all time!
Thanks Aaron ans Laquoia for the customer service you provide for me...
Aaron and LaQuoia provides the best customer.service. Great team together,i love the energy that they HAVE...
Needed a storage space at the last minute and was easily able to find accommodations at this property! The process was so simple, straight forward, details explained awesomely by the property manager, LaQuoia. I appreciated the willingness to assist, again at the last minute and so close to closing time. Would TOTALLY recommend this property!
The customer service at this Public Storage was great. I felt like my wants and needs were heard. I would definitely recommend this location to others. 👍
Aaron was really helpful. He showed us the unit, ensured we were comfortable with and even offered us waters. Two thumbs up for public storage and even more so for their associate, Aaron
I came to rent today 7/6 and Aaron was great, good service all around, he knows his stuff and I also had the pleasure of meeting LaQuoia Pm wonderful personality, look forward to working with her
They are money hungry people they don't care about your stuff. They wouldn't even work with me so my stuff wouldn't get auctioned and we lost all of are stuff my kids and mine and my husbands and my mothers and grandmas stuff to. They also don't have a heart either. I can never ever replace our stuff we lost and it hurts really bad. We tried really hard to come up with the money. I wouldn't use this storage at all.
Leeraya provided top notch customer service and detailed information on contract agreement. She should be promoted to regional manager.
Leverage is extremely helpful and helped me with everything I needed. She is really nice to talk to , I will most definitely recommend renting storage here
Fairly limited hours and typically dirty conditions. Frustrating system of doors, that won't allow you to walk out the entrance. You have to go all the way to the end of the building and open the exit garage door, then walk around the building.
Aaron took me through the whole process, helped me select the proper storage unit size, showed me the available units and was patient and helpful. He made an unfamiliar process easy.
Leeraya and Aaron have awesome customer service and are super friendly!!! Leeraya made sure I got a clean, convenient unit.
Really good customer service. LaQuoia will call and make sure you aren't late on your payment. Just don't be late to review!
We needed storage for several months while our house was on the market and the stagers recommended that we de-clutter. Our movers recommended this facility, and I'm really glad they did. The space was accessible, clean, well-lit, secure, and I can't say enough about the good customer service. I didn't lock the unit properly a couple of times, and got a phone call right away, advising me of this. Aaron and LaQuoia in the front office were friendly, professional, and seemed to genuinely care that we were well taken care of. I hope I never have to go though another move, but if I do, I'd definitely use Hiawatha Public Storage again.
LaQuoia gives great customer service. .I appreciate the reminder calls. She is always professional and pleasant. .we will miss her while she is on maternity leave..
Leeraya and Laquioa are very sweet and down to earth! I love coming in the office to talk to them!
The staff at this location was very supportive and friendly...No hassle and great on providing helpful info...LaQuoia and Leeraya where on point, exactly what you look for in customer service.
The new gate hours are for the birds. Are they trying to go bankrupt cuz they are going to push away all there customers
Leeraya was great. The place is easy to use and you can access the space with a gate code, so you don't need to set an appointment when adding stuff.
LaQuoia is very repectful and friendly
LaQuoia is ver helpful and polite. I really appreciate her thanks LaQuoia ☺
Excellent customer service!! Thanks Aaron and laquoih for all your help! Made my trip easier!
Laquoia & Aaron were very welcoming. They provided us best customer service.
LaQuoia is such a Cool person,And she is very helpful coming into.the store...she's always willing.to go the extra mile...She knows and remembers all her customers...she.knows if your regular..Check she even knows your unit.before you tell her....It's always a joy coming.into this location.... Highly recommended!!!
LaQuoia had great customer service. Thanks for helping me make my storage needs early.
LaQuoia and Aaraon were very helpful to me during rental. they are amazing!!
LaQuoia is a grate person she help me with the things i didnt understand about your storage.. I know she is a grate worker...
Laquoia and Aaron demonstrated really great customer service. Thank you
I Love The Service Here The Employees Are Very Informative & Are Looking For Ways To Help Everyone Who Needs Storage I Highly Recommend Them. in Addition Laquoia & Aaron Have The Best Customer Service They Both Are Very UnderstandABLE & Patient .
LaQuoia has great customer service..always professional, personable,pleasant.She Dave me money by transferring me to same size cheaper rate.she has A1 customer service..we would be lost without her and so would you
LaQuoia best worker ever always reminds to pay my bill because I am a really busy man. I appreciate her many calls..If it wasn't for LaQuoia I would never remember to pay bill. .
Aaron and LaQuoia were great today! Everything went very smoothly, even though it was a friend's stuff I was storing.
LaQuoia is a great young lady. She works with you on anything you need help with. And she makes sure your stuff doesn't go to auction.
LaQuoia is very upfront and helpful and willing to answer all of your questions to the best of her ability!!
Good place for storage since its temperature controlled. Laquoia was extremely helpful with finding my father a big space for a good price.
Thanks Aaron and LaQuola
Very nice LaQuoia
Aaron and LaQuoia are great together, the service is Excellent and they are very professional. Keep up the good work
Thanks LaQuoia and Aaron, for a great experience. You made the process easy and fast for me!!
LaQuoia good is the
LaQuoia has great customer service, very nice thank you
LaQuoia is an excellent employee with great customer service skills. She has a great attitude for this job.
Laquola is the best!! She is funny as hell! Love you girl
Laquoia customer service. She answers all the questions yhanks
LaQuoia has great customer service, very professional, her and Aaron are great together
LaQuoiaan Aaron were great I had a reservation but the call center got the wrong size and they didn't have a promo on a bigger size so she found a different location for me and she was very professional
I would like to take a fee minutes of my time to say how awesome LaQuoia is! She is the 5 P's..personable, pleasant, passionate and patient and very professional. If everyone had just one of her all would be great. I also met Aaron and the energy these two give is amazing. They make a stressful situation pleasant and strsss free.. Thank you so much!! LaQuoia and Aaron keep up the EXCELLENT WORK! Please give them a raise!!!! They deserve it!
Excellent customer service. And a good judge of character.
LaQuoia is a great asset to this service. Makes you feel comfortable to leave your stuff behind! Great personality, customer service and attitude!!
LaQuoia and Aaron provided A1 customer service, they work well together, they made my stressful day so much better!!
LaQuoia has been the best rep ever!!!!!!!
Aaron, LaQuoia and Mechong have the best service i have ever had thry were every friendly & informative i Highly recommend them for your storage needs
LaQuoia was great, excellent customer service, personable and professional. Aaron was great you thanks for making a stressful situation something awesome!!!
LaQuoia. The property was friendly that I was happy to pay the full price. she explained to me all the process. I LIKED HER PASSION TO HER JOB. THANK YOU LAQUOIA.
LaQuoia provided excellence customer service, thanks for patience and understanding
Great service Laquoia A1,thanks
This has been my first experience using a storage facility. While storage facilities are more or less the same from the research I did, the people are not. I found the property manger with the beautiful name, La Quoia, to be competent, friendly, and trustworthy. With professionalism, she helped me choose a unit for my first go-around. We had contact again when she recommended adding a second unit to accommodate what became a two phase move and then to consolidate after the move was complete. With my life in major transition, I've appreciated working with La Quoia. She understands her job very well and knows its the little things that matter to have a positive experience storing your possessions. I am happy to recommend storing here for its great location, and more so, for the trust and competency I experienced with their on-site management. Thanks, La Quioa!
LaQuoia....She's pay very close attention to details n mistakes. Thank God for her n she saved me some money.
Great service thank to laquoia
Laquoia she is the best customers services ever
LAQUOIA ND AARON they have a great customer service they always help me
LaQuoia and Ben did a great job addressing a water leakage issue that affected my unit. They swiftly came in and got it taken care of, personally making sure my things were not worse for the wear. A stand-up staff, professional, friendly, and they obviously care about their customers. Recommended!!!
La quoia it's great place to storage your staff thanks
LaQuoia .thank you great customer service.
LaQuoia is asesine..canto say enough about her. Always profesional anda efficient.thank u
LaQuoia is very kind and i am so happy to know her she works well with everyone she help me out all the time I thank God for her and I lover thank you so much
LaQuoia is super! Extremely helpful.
LaQuoia and Aaron were great, very personable and professional, great teamwork. I would recommend this location to everyone. .
LaQuoia your helpfull for the work you do.
LaQuoia is very helpful. She is a great helper and very nice
LaQuoia is a very helpful and sweet staff at public storage Hiawatha she was very helpful and kind. Make sure to stop by and get your space.
LaQuoia was great in explaining and she even speaks a little Spanish, Gracias
LaQuoia and Aaron were very helpful to me in processing my storage. Great customer service exhibits
AqUeous and Aaron has the best service you can think of. Reminder calls. They are a great team
Fantastic customer service from Aaron and LaQuoia. public storage got the best selections by having them.
La Quoia is awesome , we received a great customer service.
Arron and LaQuoia were great to work with!
Bad place. it is packed full of cars and you can't get through during peak hours. Had trouble moving in/out. Had trouble finding carts to move boxes. When I moved out around the 4th of the month they said it would be prorated for just 4 days. That was a lie, I got a bill for the entire month. I left multiple messages back around 2011/2012 and never received a return phone call.
LaQuoia
LaQuoia was awesome
LaQuoia is pleasure to work with, above and beyond goes the extra mile, coming from Dallas great service makes me happier in this cold weather !
LaQuoia great attitude , always nice.
Aaron was very helpful getting everything set up.
Cant say enough.about LaQuoia, every time i go so cheerful. and friendly
Andrea was very helpful. Made moving in easy and less stressful.
Laquoia was very personable and great customer service..very professional
Very helpful Staff. Clean facility. I needed a storage space for two months, since I was moving and traveling. The hassle free experience at this location made storage the least of my worries. I will definitely recommend this location to anyone.
LaQuoia great Costamor. service
LAQuoia , she is a awesome worker her customer service is amazingly great she's funny she makes us customers lAugh and smile I would always recommend customers to her she's a great friend a great team worker .
amber and aaron were very helpful with all of my storage questions. they were very friendly and knowledgeable about storing and the property. would reccomend them to everyone. they deserve a raise.
i had a wonderful experience with very helpful staff, safe and welcoming environment right in the metro area. very convenient and friendly
I had my things stored here from 1/13-1/26 while I moved short notice. The locker itself was a 5x5 and spacious. The elevator and carts provided were also reliable. I did my initial walk through and paperwork with Heather, who I understand is a new employee. Unfortunately, she provided me with quite a bit of misinformation regarding the move out policy, pro-rated rent, and a couple other things. I understand we all go through training and some point and heaven knows I've made mistakes at a new job, but it's a good opportunity for her to brush up on her knowledge or maybe have a manager with her to do make sure she is giving out the correct info. I did have a hard time also being able to speak with someone when needed. When I moved out, I headed to the office around 3:20 to close my account. The sign on the door said someone would return by 3....also, it's been a challenge to get someone on the phone when I call. Overall, it was a decent experience and I'll use them again in a pinch. Not sure if it's the first place I would think to call though.
LaQuoia is the kween of Public Storage. Ben runs a tight ship but we all know that LQ is is the brains of the operation. A+.
Great job la quoia! helped with all my storage needs
I went into you store on 01/27 to get storage for my mom who just relocated here from indiana against her will because she had a stroke. I wasn't in the best of moods when I arrived because I had worked all day and had to get to your storage before they closed and unloaded a 26ft truck. LaQuola and Andrea were the most helpful young ladies. They really work well as a team. They both were very pleasant and very willing to help me out. the atmosphere was very pleasant and they made my experience non stressful as I thought it would be because of past storage situations. My sister will be moving to MN next week and I will be deifnitely be referring her to use public storage Hiawatha when she comes in. Thanks Andrea and LaQulola for all your hard work. It will pay off one day!!! Michelle Johnson
Staff moderately helpful, but ultimately place still sucks. Thw light was out above my unit section for 1st month. Kept getting vandalized so live-in renters could sleep. My unit was broken into. They did little to fix the unit or solve the problem. There are no cameras of any help to security. Insurance is a joke. Local cops described the place to me as "an ovetall nuisance" to the community.
LaQuoia had great customer service. . She explained everything to a T.. Got me the right size . very personable and she does the job well. ..
LaQuoia very helpful and excellent customer service. She is great!
laquoia is a great service rep that helped me from start to finish. it was the easiest part of my move!
LaQuoia gave me good service explain everything and warm wellcome
Aaron and LaQuoia we terrific to work with. Very friendly and efficient. Nice job.
LaQuoia and Aaron has great customer service skills. I appreciate them being personable.thanks
Staff were very helpful when my husband died and left me with a storage space. I had to figure out how to get access, how to pay the rent and how to vacate the space. LaOuoia was very thoughtful and supportive to me in this difficult time.
Heather and Aaron were very helpful and personable.
I want to thank LaQuoia for her customer service..Very pleasant and personal!!
LaQuoia is wonderful, terrific, and very personable.
LaQuoia is great.. I appreciate the calls from her and Aaron..great team
la quoia is the rigth person on public storage to explain very good abouth payments and be ontime on payments
LaQuoia and Andrea were great.. energy was great! love the service
Aaron did a great job! he was very kind and detailed.
Service from Aaron and LaQuoiA was great..I love this storage place..I love the energy they have
LaQuoia was amazing and helped us out as needed. Put us in a great storage and explained everything to us. Made going to Public Storage fun and simple.
Aaron nd LaQuoia for customer service regarding storage unit Public Storage - Hiawatha ave - Minneapolis
Staff is very helpful and pleasant.
LaQuoia was great. .wasn't feeling to we'll but still gave great customer service. ..thank you...
Wonderful, professional service. Thorough and courteous. Though, I would have liked them to mention the mandatory insurance sooner in the game.
La Quoia is Great añd so is Calicee. ver y professional and pay attention to detail and we appreciate that
LaQuoia is great. .she is explains well. Aaron was good to..they are a good team..
I want to thank Public storage for coming through for me the way they did. LaQuoia and Aaron was TOP NOTCH. I would definitely refer them to other people. LaQuoia went above and beyond finding me a storage on such short notice. I want to say thank you very much.
LaQuoia, to be so young she has such great customer service.. I have extensive experience in retail and customer service and she is a pleasant surprise I am very impressed.
A very nice young lady by the name of laquoia was understanding and had very good customer service
LaQuoia and Aaron were great..love there personalities
LaQuoia and Aaron were very professional and personable..They have great personalities and this is what customer service is all about. .keep it up!!!
I rented a storage from this location and the customer service was excellent LaQuoia was great and explained everything clearly. I also met Hanan she's training at the moment she was smiling and have a positive attitude. Overall I recommend everyone to go to this public storage
LaQuoia is great Representative and helped and was great explainer. Aaron was also great representative. I also met Hanan who also great and in traning.
LaQuoia and Aaron are.great!! They keep property running smoothly nd property clean.. they are.very.accommodating and helps with any thing that they can..Thanks for doing a great job!!
Todo perfecto buen teabajo.
Laquoia and Aaron are a great team.thanks for the great customer service experience nd most of all the courtesy calls..keep up the excellent work
Great customer service
great service LaQuoia .very patient
I had a great experience working with this peps, LaQuoia is good in what she does, great person, Aaron also is always trying to help as well, I got what I needed and I'm happy!!!
LaQuoia is so Great .very personable nd professional...we love her
Laquoia nd Porsha hv gr8 customer service. Keep up the great work
LaQuoia ,Anitra,Porsha hv great customer service nd great attitudes and always helpful..great job holding it down sincechuck left
I went with my step dad here and on the way home we couldnt stop talking about how friendly and helpful Laquoia was. She answered all our questions and got my step dad set up with a storage big enough and affordable. I would definitely recommend this place!
LaQuoia always give great customer.service..professional.all.the time
LAQUOIA IS TOP KNOTCH!!! There was a light issue nd she got it fixed .thank you
I rented a storage unit here. My unit and several others were broken into. The management dealt with the issue very poorly. I packed up and moved to a different storage facility. Security in this facility is very lax and the management is of a pretty low calibre. You would be better off renting pretty much anywhere else.
LaQuoia is the BEST!! She helps with anything that is within her power. She is very personable.and passionate about her job... thank you LaQuoia!!! Keep up the EXCELLENT WORK!
LaQuoia is a great person, always helpful and bubbly. We love her!
The staff here is incredibly friendly, helpful, and knowledgeable. They process the paperwork quickly and are always ready to help in finding a cart when you need one. Chuck is especially amazing. I rented in May and late in June he still remembered my name and the numbers of the storage units I'd rented. Great customer service!!
It was a delightful transaction and the employees were awesome. Thanks LaQuoia and Linda.!!
Great service from Chuck nd LaQuoia. Always professional nd keep property clean
The space is clean and easy to access/use. Chuck is very friendly and extremely helpful. I recommend this facility to anyone in need of local storage.
LaQuoia, Linda, and Chuck are extremely helpful and friendly
I am always hesitant when considering the use of any "public storage" but I can firmly say that my experience with property #25550 of Public Storage was Great! In my case it was not an ideal situation to have to rent a unit but thankfully the facility was clean, the staff was friendly and extremely helpful. I was greeted by a staff member about four out of the five times I visited my unit. The only time there wasn't a staff member on or around the grounds was the only time I visited my unit after office hours. Thank you for turning a hassle into a good experience.
Chuck was very very kind and helpful to me and my family during a very difficult time. He is a fine example of the "best"!
The service was great! Chuck & LaQuola are very friendly!! I know I will enjoy my stay with the great customer service they give its very welcoming!
Great folks, very accommodating and helpful. Always a smile and no question is too "dumb"...Great place
LaQuoia nd Chuck were great!! Quick nd helpful
The manager, Chuck, was personable and helpful. The facility is clean, spacious and easy to access and navigate. I love the secure, drive-in entry. It is much more convenient than the last storage place we used.
Stopped in this store to purchase some supplies for moving and Chuck was very helpful. Super friendly, informative and fast service. He also gave us information for future storage needs. Thanks!
I love how chuck and jaquoia make you feel like family. They make you feel greatly appreciated for doing business with their location. I also like how they are willing to work with you in certain situations. Thanks for the wonderful experience, I would definitely do business with you again.
I can not say enough good things about the Public Storage located on Hiawatha. LaQuola and Chuck made this whole process of using a storage facility very easy and painless, I will definitely recommend this spot to my friends and family. THank you.
thanks LaQuoia nd Chuck..they are the best..always helpful
Chuck was amazing. Very helpful in helping me solve problems with ease and great customer service. Chuck went over and beyond the average customer services one would expect from a storage unit. So far, I am satisfied with public storage. Well see how the months treat meet.
Chuck and Lequoia are doing a very good job keeping the storage area clean and net
Second time storing my things here at public storage, the service was great the crew was very helpful in finding the right size unit for my things. Chuck there made a great recommendation on the unit size to fit my dollar amount I can afford. The trainee there was very polite and patient with me. I really enjoy my visit with them. I wouldn't want to store my things anywhere but here at public storage. I paid a dollar for my first months rent who can beat that!!
Chuck is a great manager..always cleaning ..he does amazing job keeping the property up.hr always speaks nd make sure he makes customers happy.i aslo got the pleasure of meeting LaQuoia.who also.does a great job. Very outgoing personality!! they work well together.
I have had bad experience with other storage rooms in the past so i came across public storage thinking that they would be very expensive but in the end they are very affordable i came in a little earlier then expected and chuck helped me with getting a storage room he was very understanding and helped me out alot i will recommend this place to anyone who needs a storage room
The Manger Chuck was very cool, friendly, and did his job wonderful. Thank you Chuck for helping my mom. ;-)-Micheline
We Have been with Public Storage since 2001, we seen come and go different customer service representatives, but now we have Chuck and his crew and they are the best; Thank You
I decided to do business with this Public Storage location because of Chuck. - Sure the price was right and the unit was clean, climate controlled and affordable but customer service is important. Chuck answered all my questions over the phone and was flexible when I needed to change my appointment at the last minute. -- I talked to a few competitors in the neighborhood first but Chuck won my business. - I'm satisfied and I recommend Public Storage to my friends as long as people like Chuck are working there. Kudos.
I've been at this public storage for over 7 years, Chuck is one of the most helpful people I have met! Very Respectful and welcoming. There was a point in time I was going to move places.....Let's just say Im glad Chuck and his crew are there!
Past customer just came back to rent for a few months, loved the service from before Raquel was very professional and friendly. I will always come to this facility.
Last december I needed storage for my workwear for the weeks I was going back home overseas. Chuck was really helpful and explained everything really well and clear. Apart from that he gave me a lift to the storage room on the golf cart. Setting up te account was really easy and Chuck is very well organised. Last weekend I came to pick up my gear and to shut down my account. He still remembered me from setting up the account. After that Chuck was so helpful that he closed the office to drop me off at the nearest lightrail station( I don' t have a car), so I didn' t have to drag my heavy travel bags trough the snow. That made my day!!! That's what I call Service with a captal S, that level of service is getting harder and harder to find these days. Thank you very much Chuck!!!
Chuck was the guy that helped us. He was AWESOME! He helped us out when I needed some storage and understood our situtation. He was a pleasant guy even in the very early morning. Thanks Chuck!
Andrea and Tina save my life those 2 lady's are amazing they gave me exactly what I need thank you so much
I LOVE this place! The ladies at the front desk, Mira & La Quoia, are so nice and so helpful! They helped me pick a perfect unit that suited all my storage needs. She explained everything CLEARLY, helping me understand all public storage expectations; when they open, when they close, when i need to make future payments, what it should look like, SHE EVEN WROTE IT OUT A BUSINESS CARD FOR ME!! Mira & La Quoia have made this the best public storage experience I've ever had!!!
Mira and LaQuoia helped me lease an outdoor parking space for my enclosed trailer. They went above and beyond what I would have expected. They did not have an opening when I walked in, so they reviewed their log and found a lease that seemed to be expiring. They called that tenant and confirmed that he was vacating in a few days and thus a space would be available to me. They worked really well as a team, passing information about my file back and forth when the other one was not on site. Professional and friendly, to be sure. The entire premise appeared clean and professionally run. The price was competitive and access to my enclosed trailer is super! Thanks Mira and LaQuoia!
This storage facility was the best I've used. Chuck, the property manager did an amazing job at helping me with my stuff. The facility was clean and safe with extremely helpful staff. I had bought the wrong lock and Chuck let me use his for the summer I left my stuff in the unit. After I was done with the unit, I was moving into my college apartment and was alone, he took the liberty of helping me move my stuff into the truck I was using. I am so pleased with my experience here and would choose to use it again if I ever need to.
Chuck and Shara are awesome!! They made it super easy to rent and access my storage space. Shara showed me around and did a great job explaining everything. She went out of her way to help me get the door up and figure things out when I was really exhausted. Chuck showed me the carts and brought one to my space. EXCELLENT CUSTOMER SERVICE!!!! Give these guys a raise. Unable to access email survey, so I did this one instead, but I was having problems accessing this from my Ipad. Only complaint is there could be more and better carts as it is sometimes busy and none to use, but a long way to carry things. Again, the service rocks!!!!
My experience was great...Chuck and Shara were very pleasant to deal with, they were curtious as well as very informative...they answered all my questions and concerns about security. I highly recommend they're location.
Chuck is a super nice guy! He is willing to help out and really go the extra mile. He checked several different pricing options for me and found the best deal possible. I am very satisfied with my first experience with public storage. Chuck is a one of a kind employee and a tremendous asset to the Public Storage facility on Hiawatha. He is personable and easy to relate to. I have no doubt that any of my concerns will be addressed immediately. Thanks Chuck!
Im a walk in at the public storage located on Hiawatha Avenue and SHAR was amazing. She set me up with a reservation as soon as I walked in,asked how much space I needed, as well as walked me down to the locker immediatly to show how much space I actually had. She was courteous to my needs as I am moving last minute and always has a smile on her face! Thank you Shar for your fabulous service and I will definatly recommend this office for others to use!