Public Storage Self-Storage Units at 48 Thomas Johnson Drive, Frederick, MD
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x6'Online only price$ 35/moSmall 5'x6'- Inside unit
- 1st Floor
$ 35/mo $46Best Price LabelHurry! -
4'x10'Online only price$ 43/moSmall 4'x10'- Inside unit
- 1st Floor
$ 43/mo $57Best Price Label1 unit left! -
5'x10'Online only price$ 43/moSmall 5'x10'- Inside unit
- 1st Floor
$ 43/mo $57Best Price Label1 unit left! -
10'x20'Online only price$ 197/moLarge 10'x20'- Outside unit
- Drive-up access
$ 197/mo $262Best Price Label2 units left! -
10'x25'Online only price$ 225/moLarge 10'x25'- Outside unit
- Drive-up access
$ 225/mo $299Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
8410 Broadband Dr
Frederick
MD
21701
Self Storage Near
396 Prospect Blvd
Frederick
MD
21701
Self Storage Near
7396 Grove Rd
Frederick
MD
21704
Self-Storage Near Frederick
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Frederick Storage Units Near Route 15 and Route 26
Frederick storage units located just off Route 15 and accessible to Route 26 are your destination for getting organized in Frederick County. Just minutes from downtown Frederick and a short drive to bothWashington DCandBaltimore, this location is great for commuters, local businesses, and anyone who wants to fight back against clutter.
Grab a5x10 storage unitfor all those smaller items that you can't fit into your space, like televisions, old toys and clothing, gardening tools, or sports gear. With the extra stuff out of the way, you can finally feel at home again.
10x10 storage unitsare also available for larger items like couches, dressers, mattresses, and other bulky furniture.10x10 storage unitscan even fit bikes and motorcycles, giving you more space in your garage or driveway.
Spacious10x20 storage unitsare here for your most ambitious storage projects, including temporary storage for home renovations, moves, or downsizing. These large storage units are also great for businesses who want to boost productivity by clearing out extra inventory, records, or promotional items from their office.
To make your move-in even easier, check out our selection of outdoor storage units where you can drive up and unload unwieldy items quickly. We also offer indoor storage units for when you don't want to work with the weather. Remember to useour eRental programfor contactless move-ins that put the power of Public Storage in your hands.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 347)
Shamir was AWESOME!! She helped me move in smoothly and was very enthusiastic 😍
Great service. Shamair was very helpful. Clean facility.
This is the best location in the area! Thanks Miss Brison for your wonderful help!
Quick professional service
Shamair was so kind and helpful she answered all my questions and took the time with me even though she had other people waiting thank you for all you do and keep up the amazing work
shamair is always happy to help assist me with storage. I come here whenever I need to get a unit. Thank you.
Great customer service from shamair
Great service
Shamair was very helpful. Showed me a storage in the rain and helped me rent on my phone. Very nice customer service this place has.
Jenn was amazing and very helpful. Great customer service!
Still charging me for insurance even after I gave them proof of insurance. Rise your rate every 3 months until you're paying twice as much as you signed up for. Did work on the lights in the hallway then I had black dust all over my items Brenda Sawyer Kenny claggett. I'll be finding someplace else to store my things as soon as possible.
I rented for almost a year from the Public Storage located at 48 Thomas Johnson Dr. On June 28, I received a phone call from Elena, district manager, stating that there was a fire in the unit directly next door to mine which caused me to lose everything in the unit except for what was stored in plastic storage bins. Flash forward to today where I have not heard from Public Storage or Sedgwick Insurance Claims (Orange Door Storage). My account has since been deleted by Public Storage so I cannot even access the contract connected to my account. There is also never anyone on site during normal business hours. I’m highly disappointed with the service and response I have received from both companies. I would never recommend this location or this company.
Do yourself a favor citizens of Frederick, if you are looking for storage, rent somewhere else but this Public Storage or any Public Storage for that matter. They don’t care about your stuff. You’re just a number to them. They only care about your money. The Property Managers will say anything just to rope you in. This property already had a fire back in May, and because Public Storage likes to cut corners, it will happen again because the electrician only did patch work. The hallways don’t have proper lighting or are completely dark and to this day reek of smoke. People’s units who were affected, were never properly compensated for their lose because cause the Public Storage Orange Door Insurance Program is a joke. They were ignored to the point where they had no choice but to leave. But Public Storage does not care. Their attitude is “ we’ll just have new customers move in” Public Storage uses fancy legal practices and loopholes to get out of any liability or accountability. They give you constant rate increases and try to give you false information to justify their greed. The District Manager, Edaa Mustifah, is a smug, arrogant and ignorant dishonest person and will not care about your issues or just will not do anything at all. Her Boss Tameka Thompson Regional President, supports her dishonest business practices, so this should tell you a little more about how this company operates. They’ll try to have this review removed because they’d rather hide the truth then take accountability. They prefer to hide truth by only getting positive reviews. Most of the drywall in the outside units are either damaged or destroyed because Public Storage doesn’t want to spend the money get them repaired. You’re told “ we don’t when a vendor can come out to fix it” You’ll get more respect as a customer from Extra Space Storage or Cubesmart before Public Storage. When you’re at this Public Storage or any Public Storage, your just a number, a metric number called a show up and occupancy rate. All so that District Managers like Edaa Mustifah, Elena Guyer, get their bonuses. And your personal items either get rodent damages or worse. Oh, and to further assist you, when Public Storage answers to this and other reviews that tell and expose them with “Hello, thank you again for taking the time to reach out to us and share your concern, which we will forward to the team.” this is their polite and professional way to say they don’t care and your matter will not be resolved.
This company cuts corners! The management sucks and lies! Stay far, far away.
Jenn & Shamair Were So Nice! Thanks For Helping Us!
Shamair Is Great At What She Does! Thanks For Helping Me With My Storage Needs!
Shamair was awesome. I continue to come here for the customer service. This is my 4th time
Jenn & Shamair Was Great! I'm Sorry I Made All Those Reservations.
Ben was awesome and informative.
The manager is SUPER NICE! location is secure and CLEAN
Shamair The Property Manager At Thomas Johnson Drive And Jenn Property Manager At Grove Rd Are The Best At What They Do! Give Them A Raise!!
5 star far the manager that works the 2 storages. Hard worker. Very sweet
I just started a lease at this location. The company has been great and the process seamless. Also Tracy was super helpful walking me through all the steps!
Shamair was very helpful and understanding
Nice upgrade. Shamair is great!
A++ Shamair is super responsive and the location is well kept.
Very informative manager
Easy online rental experience. I called the facility to ask if I could have my pod delivered and unpacked same-day, and I could. They also, kindly, made it easy for me to access my unit once I moved in town so that the attendant did not have to be there:)
The manager, Shamair was very patient with me, explaining all details and assisting me through the apps. It's nice to know that when I have a wee uestion ok all I have to do is call
Easy online rental storage.
Very awesome manager
A+ experience
The young ladies that work here and the other store on Monocacy are great
Shamair is very helpful and very patient. I will come again because of her.
Shamair is always willing and able to help. Customer service is the best I’ve had ever . Thank you
Storage was fine..but make sure you read the contract..I moved out of my storage building on the 3rd of this month..that was the first avaliable weekend to move out..yet public storage charged me the entire month..I called and was told they only pro rate during move in not on move out. Horrible policy.I was charged a whole month for 3 days. Customer service said. "Well its your fault you didn't catch that when you read the contract..
Kristen Was Great! She Explained All My Storage Needs! Great Customer Service!!
Jenn & Kristen are two of the most nicest and professional people you ever want to meet. Jen explained how safe and clean the units were and She was right. You can literally eat off the floors “not recommend” but that’s how well kept and maintained this facility is. The ladies made me feel at ease and that’s why I decided to purchase my unit. Just speaking with them gave me a sincere since of SAFETY. I’ve been desperately looking for a safe storage facility and there it was Public Storage. I HIGHLY recommend this location here in Frederick Maryland because of the way I was treated; and most importantly how absolutely clean this facility is maintained. And by the way, I saw no signs of roaches or rat droppings because when I was alone on the floor locking my unit I looked and saw absolutely nothing!!
Shamair was very nice and helpful Very Good service
It's been ok. Price just keeps going up every month.
I just want to thank Shamair for the excellent service she provided in assisting my needs for a storage. I wish more people were as thoughtful, and professional as Shamair.
Super clean, super friendly site manager!
Super friendly staff!!! She is always a pleasure when she helps me with any problems I have. 🤩
Just want to recognize Shamair property manager for her great personality, wonderful customer service and the upkeep of the property she’s a hard-working young lady.
Great!!!
My experience with location was fantastic!!! Shamair was incredibly helpful & answered all of my questions with professionalism & a friendly manner. It's been many years since I've needed a storage location. I moved from Pittsburgh PA to Frederick MD - selling my home & putting all of my belongings in storage which can be stressful. I am so glad that I found Public Storage... & their representatives/employees are TOP NOTCH! Thank you so much for putting my mind at ease... sincerely!!!
Shamair was awesome. Very helpful. I recommend people come here to store. Thank you.
I love this location because Shamair is always helpful and knowledgeable. I won’t go anywhere else.
I'm highly pleased of the courteous service that I received when I visited 48 Thomas Johnson Dr Public Storage...Shamair was kind, friendly,and very willing to make sure that my needs were met. I highly recommend anyone in need of courteous service to stop in here.
Always clean & tidy PLUS the manager always makes me smile when I see her!
This is a great storage facility and has a great staff. Today i was attended by linda and was very satisfied with her service. She accommodated my storage needs and was very friendly throughout the service. I will absolutely recommend this location to anyone in need of storing their valuables in a safe location. Thank you Linda.
Kristen is the person who helped me out at thomas johnson dr.she was very helpful. I was very satisfied and appreciated her help. Everything was fine.
Staff was informative and extreunits aremely helpful. Facilitie is tidy and storage clean
The young lady Kristen that works the front desk was very helpful
Kristen, great customer service!
The office Manager Shamair is very sweet. I would recommend this place for the customer service alone. Storage here was a decent price and size
Had a fantastic experience with the manager. I was browsing For a facility and stopped here and met her. I was extremely impressed with everything and will absolutely be recommending to everyone.
I used this location for a little over a year and the condition of my items were almost as I left them. (It’s expected to have dust when items sit for that long) I had no issues with damages of any of my belongings and thankful for the cart left to help with loading/unloading in the storage units. The staff has always been kind and helpful.
Recently used this location for storage and the manager Shamir was sweet, attentive & very helpful.
Shamair was very helpful over the course of a couple of days. Great service. Even worked with us to obtain the best price. Excellent!
Until recently, I'd never had to use a storage facility. After searching prices/location that would suit my situation, I booked online with Public Storage on Thomas Johnson Drive. The process was pretty simple. After a few weeks, I discovered I needed a larger unit. I called and stopped by to talk to Shamair in the office. She was incredibly helpful, offering suggestions and allowing me to take a look at a larger unit. She made the transition process as easy as possible for me. Thank you, Shamair!
Very nice facilities manager Shamar. No issues with my stuff in the storage bin. Great customer service
Shamair and Kristen are always proactively finding ways to accommodate us! Great, great service! Kudos, ladies! Blessings always
Shamair is outstanding in all aspects possible!
I had a great experience at the Tj Drive location, the managers were GREAT!! I’ve never gotten a storage unit before and I was definitely in the right hands. Thank you so much!!
Rented twice with Public Storage and the manager , Shamair, was very helpful. Would recommend this place to anyone who is looking for storage space.
No complaints. Facility is a bit dated but functional nonetheless. Nice staff
Very nice lady. Shamar.
Kristen was very helpful, informative, and got us in and out seamlessly!
Shamair
Shamair was very helpful and got me in and out
Shamair was awesome. Quick and easy reservation service. Thank you
It was a pleasure using this place. The site manager here has great customer service
5 stars for all people and managers who work there!!!
5 stars for customer service and the manager. She is always happy to help
Easy facility to work with and great staff
Kristen and Shamair were great. The 5 stars are for them. Pleasant, radiant, and helpful is always inviting. Thanks for saving my experience with this company.
Shamair has been extremely helpful, informative, and supportive since the beginning of a very tough transition in my life. I believe if there were an ideal representative for Public Storage, it's services, and the support it provides, she is certainly ideal. Thank you. Hi. I cannot access a feed on website to submit a new review, so I am forced to simply add) edit my old one. . . All I can say is, once again, Shamair has been on this long journey with me and my late brother. It's been a very difficult time. That said, she has been all along absolutely accommodating, pleasent, and very straightforward with answers to questions and concerns. I cannot sing enough praise about her professionalism and demeanor; Shamair is the best of what it takes to be a positive representative of a company. Whatever her salary may be it is not enough !!
Wonderful customer service. Shamair was amazing !!
Excellent staff - friendly, knowledgeable & very helpful. Unit clean, dry & convenient. BONUS: there's an overhead light! Pricing also terrific.
This place is a bit out dated and old. Shamair did my paperwork & explained everything to me in great detail. I appreciated the social distancing efforts and would recommend this place. 5 stars
Easy and positive experience.
I’ve been storing at this location for over a year. Shamair has always been extremely helpful with everything I needed. I wanted to downsize my storage however there were no sizes available, Shamair was so nice to call me a few weeks later to ask me if I was still interested in moving my items to a smaller space. Today I went in the office because I forgot my gate pin and she asked me for a review that I was more than happy to give. She even remembered my name. Thank you for all your help, Shamair.
DO NOT RENT AT THIS PUBLIC STORAGE!!!!! YOU HAVE BEEN WARNED!!!!! CUSTOMER SERVICE IS TERRIBLE,UNPROFESSIONAL, UNPREPARED,LAZY!!! I HAD A STORAGE FOR A FEW MONTHS, CAME BACK TO RODENTS DROPPING IN MY UNIT ALONG IN THE HALLWAY!!!! SHAMAIR THE CUSTOMER SERVICE REP AT THE FRONT DESK, WILL CALL YOU A THOUSAND TIMES IF YOUR ACCOUNT IS UP TO DATE....SHE WILL BE CALLING FOR NEXT MONTH PAYMENT WHEN ITS NOT DUE!!!! EVEN IN A PANDEMIC!! SHAMAIR IS RUDE AND LACK COMPASSION FOR HUMAN BEINGS...I GUESS ITS A TREND HERE, THE DISTRICT MANAGER “EHDAA MUSAITIF” IS TRAIN THE SAME WAY...VERY UNPROFESSIONAL, UNRELIABLE, UNRESPONSIVE!!!!! SAVE YOURSELF A TRIP AND MONEY!! RENT ELSEWHERE!!
Customer service is awesome and pricing is the best. Ric and Layla are very helpful.
Great customer service, great pricing. Totally safe transaction. Within 5 minutes I signed for my unit and was unpacking without any physical contact during the corona virus outbreak. Couldn't be happier.
Very good customer service
that other people come and use this storage company,
Kristen was extremely helpful, courteous and efficient. It was truly a pleasure renting a storage unit from her today.
I don't ever leave a 5 star review unless it was truly a great experience. Shamair looked out for me, helping to save me money. She was very friendly and hospitable. I would highly recommend this place for a low stress experience. God bless!
Shamair is the Bomb and Professional
This post is written for Jayne Gardner. We've had this storage unit for 5-6 years now and never had a problem. Very safe and a pleasure to work with.
The manager had the best customer service ever!! Super friendly, knowledgeable and accommodating!! She made sure all my questions were answered, even provided me with information I didn’t even think about asking!! Property was very clean & well maintained!!!
amazing service!
Shamair was awesome. Would rent here again!
Kristen was very helpful
My payment for this month didn’t accept with my autopay and the manager Shamair gave me a call so that I wouldn’t get a late charge. Great customer service. Thank you
Kristen was extremely nice and helpful, she had a very soft/soothing voice!
Shamair is a very good manager with great customer service. If you ever need storage you should come here. She is very helpful.
Shamair and Kristen were very helpful in the complete process. I will be a "long term" tenant as the unit will be used for my business! I had looked at other storage/garage facilities before and this particular public storage facility has the best customer service!
Great customer service and very secure public storage also affordable prices
Excellent people and they are prompt and courteous and very professional. Shamair is a wonderful property manager and treats you like royalty.
Repeat customer, service impeccable, rates unbeatable! Thanks, Layla/Ric/Jack!
Shamir is an excellent manager. She helped us change two storage units in one afternoon. We downsized one and upsized the other, plus she worked out the best pricing. She is also very clear about the rules and payment dates, etc. Very happy to have our things here! We feel she is paying attention to everything that is going on!
Great manager and very clean property!
Amazing facility to store things at! Great management and well maintained building👍👍👍
rent a unit recently, the female at the front was extremely nice and professional...
This is my 2nd time renting from Public Storage, we were assisted by Jenn who was absolutely fabulous to my mother and I. Her customer service was impeccable. She showed us a few units, one of which was slightly damaged, but she directed us until we found a suitable unit. She was very friendly with a great sense of humor which made the situation pleasant, as we had just experienced the loss of my father and were very stressed about the whole ordeal. She definitely made it pleasant and personable for us. 5 stars.
We have been using this Public Storage since we moved to Frederick, MD in 2003 or so. Their willingness to help the customers is remarkable! A+ for customer service and cleanliness! SHAMAIR is very professional and always helpful, thank you for helping me with the stuck door! And others!
Great place to store and excellent customer service.
BEST!’ Wonderful! Efficient, organized, clean and super friendly staff. BEST OF FREDERICK!
This was by far the most amazing experience I could have imagined. Putting your things in a storage is not a fun process but our rep Shamair was stellar from beginning to end. If you are in need of a storage unit I STRONGLY RECOMMEND YOU COME HERE.
So helpful! Shamair and Kristen work so well as a team! Thank you!
I hate storing my stuff. I can say the only thing good about it is working with Shamair and Kristen. They are so helpful it was more like working with friends. These employees care about their customers.!
Kristen was superb. Excellent Customer Service
Shamair was very professional and sweet. She kept things short and to the point. Thank you for the excellent customer service you provided me both on the phone and in person.
Jenn was there to help me rent my storage unit and help pick the right size unit that will work for me while i make my move into our new house. She was extremely helpful and friendly. Units are clean and have very easy access.
Shamair was very helpful. She was so kind to help me out with storage last minute.
I was actually going to another storage facility when I saw Public Storage on Thomas Johnson Dr. I called to check on rates and the site Manager, Shamair, was so professional, helpful, and nice helping me get to the facility and showing me around that I instantly decided to store at this Public Storage instead of the competitor.
The staff member Shamair was very professional, knowledgeable about the space sizes, items for sale, and was very patient in explaining all details and fees. I would definitely recommend using Public Storage on TJ Drive.
Nice crew
There is no private units and the ones they have we are told will be losing their inside ceiling privacy. This means anything can happen and anyone could video tape what you have in your unit. DONT RENT FROM THESE PEOPLE. THEY ARE SKETCHY. If you have anything of value that you care about store it somewhere else.
Jennifer was fantastic and a real pleasure
Shamair is the best! She made sure I understood the pricing and sizes of the storage so I can get the right one I needed.Also she assisted me with buying g supplies I need. I would recommend going here if you ever need to store anything. I know my property is safe.
Great service.
Very friendly staff, always willing to help. The location was great and the building was very easily accessible.
Very nice lady at the front desk. She was very helpful and knowledgeable.
Security Public Storage has done a wonderful job of storing my stuff for nearly ten years now. The unit is always clean when I arrive, and it generally isn’t crowded. If I have to take stuff out of my unit, I usually have plenty of room in which to work. I am not on automatic payment a lot of months, and I always get great service when it comes to making payments, and plenty of email reminders when I run late. Plus, Ric is a great guy!
Used them for a few months. Just one thing. The storages are a bit open and mass amounts of spiders
Wonderful location, the managers are so welcoming! Shamair is the best!
The site is clean, the security systems are top notch, and the office has any packing supplies you may need. If you're storing in Frederick, store here.
The property is clean, well kept, and well lit with very good drainage off the site. Completely fenced in with electronic gate, and cameras. Plus the business owners live on the property. Seems very efficiently run and I have had no problems as I go into my 5th month there.
very clean well maintained secure storage. Rick and Layla a very friendly and knowledgeable. they are the kind personable people that you want to do business with. the facility is well lit inside making it easy to put things in or take things out of your unit and see what you're doing. the prices are reasonable which I appreciate because I am on a fixed income. I would recommend this facility to anybody in need of storage
Kristen was excellent. Super professional with lightening fast service that was easily comprehensible. Recommend to anyone needing storage in the near future.
Shamair helped with everything!!
I have been with security public storage for over a year now. they were able to accommodate me when I first got my unit and had to switch to a bigger one. I'm able to go online and pay monthly; super convenient!! everyone is always very helpful and nice and the facilities are always clean!! Highly recommend!! Why settle for less than the best!
A great place, good location too. I enjoyed the management
Very friendly staff! Very satisfied.
Kristen is the best answerd all my questions I had and very knowledgeable thanks for your help
All questions were answered, all needs were met, and service with a smile. 10/10
The property manager was extremely friendly and helpful.
Super friendly manager!
Easy to set up reservations for unit access. Shamair was helpful and professional throughout the whole process.
Hello, I am back to update my review of Public Storage on Thomas Johnson Drive I checked out of my unit and it was fast and easy. Kristen was extremely helpful and made checkout a breeze. THANK YOU! I will probably accumulate too much stuff before too long and will be back to rent another day. I will also add that even though we had torrential rains this summer my stuff was all just fine. Safe, secure and dry! The following is my review from 3 years ago: I am back at Public Storage on Thomas Johnson Drive! I rented a large unit there for many years, and now I am in need of additional storage space, and have returned to this very secure and dependable facility. Lotus, the manager is outstanding. He is courteous, professional, patient and friendly. He helped me find the best unit to suit my needs and offered excellent advice. The location is convenient. It is easy to get in and out. The access hours are great, I did check around town, and found that Public Storage at the Thomas Johnson location offered competitive rates, plus the neighborhood is not so isolated and scary as some other self-storage facilities I visited. It feels safe and secure. I was very pleased with how quick and painless it was to set up my rental, too. All around, a great experience. Thank you, Lotus!
The girls who work here are very helpful And nice. I truly appreciate the customer service.
Excellent Customer Service, great personality, extra attendance, clean and maintained location, and most of all easy to access and easy to work with.
The property manager was so sweet & helpful! I was in and out quickly and she gave tips seeing that this is my first time using storage!
Great storage unit, very clean and offers air conditioned units. They also sell tons of boxes!
Shameer was friendly. I will return here in the future.
Great customer service!! Clean storage!!
Great customer service! Property was surprisingly clean! Rental went fast & the process was easy.
The girl at the front desk was so informative and helpful! I will tell my friends to come here when they have to store their things!
Just rented a storage unit from here for around 3 months. My initial visit was very nice, decided I needed a bigger unit then I originally reserved, the girl in the office was nice enough to give me the internet rate over their computer rate. Everything was digital and emailed over to me, both at opening & closing my unit. Both processes were pain free. Storage area was nice overall. Only complaints was only having 2 carts for the whole property, so if both were being used you were SOL & had to carry everything all the way to your unit. The outside door in the center, closest to access my unit, was broken, so to get in you had to enter from one of the doors at the end of the building - but with some shoulder strength could get the center door to open out & then chain it open. Only suggestions - fix the door (I"m shocked it's not a fire safety concern), provide another cart or two and maybe have some of those DampRid container around the hallways to help keep down the musty smell.
Made reservations for 5x10 one week ago. Management gave only 5x10 unit away 2 days ago and didn't call me so I could make arrangements. They waited until I showed up to tell me. Would not work with me to give me the next bigger unit. Public Storage doesn't care. They do anything to get more money from you. Bait and switch.
People there are cool and I love my storage spot.
Conveniently located, the facility is well maintained, and the staff is friendly and professional. U-haul is available on site.
Attendant there has zero answers to any questions you ask. She says I am I'm just sitting in for another person...literally.they could have had my dog sit there all day of they just needed a warm body in the chair. .
I have been a customer for over a year and I have never been more pleased with a storage facility. Every month as a courtesy we are reminded via email of the different methods of saving monies on your monthly rate. I love the reminders!! Great team!
Quick and easy, always pleasant staff.
Mr. Lotus was terrific to wok with. I highly recommend this Public Storage!
Quick and easy
This guy is great quick and easy in and out service!
Really clean and easy to access. Staff really nice and extremely helpful
Awesome service
Thanks Lotus for your quick fast and friendly service!
Clean, well-maintained facility with a good variety of size options available. The staff are friendly and helpful and clearly take pride in their business.
Quick and easy!!!!
Karen was very friendly and informative. The facility looks great!
Quick and easy, great start up deal!
The staff here maintains the facility really clean
Great management!
Karen was amazing great customer service!
lotus was extremely professional and quick with the process, and made the experience user friendly
Quick and easy. Clean with great service.
Quick and Easy to get a space Lotus is the man
Mr. Lotus has came in with one of the biggest blessings. He had such a pleasant attitude and any questions that I had he ensured that I had the info. Public storage is the place to go. Honestly, between their deals and promo and their customer service moving is already hectic and stressful so it’s great to have a safe place to put your belongings and know that at least that part is taking care of.
Lotus is great to deal with.
Lotus was very helpful and the prices were great. Great customer service!
Lotus is great to deal with
how much does the rent of a public store per month cost?
Exceptional service provided by Lotus!! So appreciate it!!
Lotus was a great help
Very clean and office is very friendly. When I had problems they helped me solve them.
Laura was quite helpful today. I appreciated her help. 👍🏿👍🏿
Great place to rent
great facility, Nice Staff. I love the hours of operation. I have been with this storage company for many years. Living in an apartment and not enough closet space for winter and summer clothing...
Great staff, very helpful, clean building & units, easy access, units alarmed, on premises residents, good prices and just all around pleasant to deal with. Wouldn't want to go anywhere else.
Lotus was absolutely wonderful! Helped us find the perfect unit to store all of our belongings. Would highly recommend!
Great place, awesome staff. Even called back after leaving message just before closing time. A+++++++++
Things went great and awesome to store your stuff
Staff in Frederick is always very friendly and helpful!
Best services I've gotten in 30 years Mr. Lotus is a amazing helper. Thanks so much for your service sir.
Great service, very secure.
The staff is very helpful, highly recommend
Friendly staff!
LOTUS WAS GREAT TO DEAL WITH
Storage was quick and easy, great customer service, friendly staff
Lotus is great to deal with
Lotus was great!!! Top notch customer service!!
Muy limpios, muy seguros, muy amables, lo recomiendo porque no hay roedores como en otros lugares
Lotus was very helpful & friendly!
This place was great! Very organized, quick and helpful!
Excellent customer service. Lotus is super helpful and very knowledgeable. Great experience. Will return if needed in the future.
Lotus was excellent to work with!
Lotus was super helpful with moving my stuff into a unit and made my rental quick and easy!
Lotus was quick to assist me and helped me get settled in as quick as possible answering all my questions.
Lotus was awesome. Very kind and knowledgeable about the units.
Lotus was very accommodating and very professional
Easy setup. Lotus helped us getting started, very friendly.
lotus was nice to deal with
I've had climate controlled units for years at the Frederick SPS. It's clean, convenient, and well maintained. If you need storage, I recommend SPS.
Excellent service that more than exceeded my expectations. Great pricing, also.
Very quick and helpful!
Great service and unit storage. Totally satisfied.
Lotus helped me find the right sized unit!
Lotus was great to deal with,nice property
Lotus is great to deal with
Security Public Storage Frederick, MD is the BEST storage company! I've been a happy customer for more than 5 years. Fantastic Price, Location, Staff! Beautiful and clean facility! Very Safe & Gated! Uhual Trucks are located on site. Love the Free Huge Moving Carts they provide free to use! Thank you :)
The property is very clean and well taken care of. The manager, Lotus Gadd was very friendly and went over and beyond to help with all my needs. I highly recommend this location for anyone looking for a storage unit!
The staff was great. We have enjoyed our stay.
Excellent and friendly service!!
Lotus was really great and so helpful!
Lotus was very friendly and helpful! Would definitely recommend getting a storage unit there!
Great to deal with! Quick and easy!
Lotus was great to deal with!
I just to add my compliments to this storage facility. We needed a short term climate controlled unit at a fair price and BINGO we hit the jackpot with this place. Clean, easy to get to and friendly. Just what we need in today's world when it's Only about ME. Thank you for your service. I will use you again and again when the need arises. Sincerely, Robert Wilson
Lotus was awesome!!! He was really helpful, and knowledgeable and made me feel comfortable about moving my stuff in!
Great prices.
Open on sundays!!!! Huge help and speedy service highly recommended, definitely will be using them again!
Great service on a Sunday! Extremely nice and helpful and the lowest rate around!
I went in to buy stuff to pack up my apartment at lotus got me exactly what I needed to get my move started.
I have been using SPS for a while now and Ric and Layla have always been so awesome and easy to work with. I had to move to a larger unit and they were able to accommodate me into a unit right around the corner! Prices are affordable and I'm pleased with the service!
I recently had a need for moving boxes. I stopped at the TJ Drive location on my way home from work. There I was met by the manager Lotus. He was polite and attentive. He asked what types of items, quantity etc. to be moved. He suggested the packing tape for the boxes when I told him some things were heavy. After my purchase he even carried the items to me car and put them in the trunk. Lotus showed great customer service, as well as product knowledge. I would definitely recommend anyone needing moving supplies to stop by and see him.
Great prices. Good customer service.
Lotus is da man at the Thomas Jefferson location! Exceptional service and value. Just what I was looking for.
Lotus was great getting me into a storage space. He recommend a larger space for my stuff. Thanks again
Marc was very helpful and I enjoyed working with him!
Great experience nice help
This storage facility at 48 Thomas Johnson Drive is a small, personal site, well run and carefully taken care of by staff. In particular, the day manager, Lotus, goes out of his way to answer questions, identify the latest company promotions, and locate the best storage unit for his customers. We are long time users of this facility and would recommend it to anyone! It is ideally located for folks who work at Ft. Detrick (just a block away) or to any the many high tech companies in the Walkersville-North Frederick City area.
Security Public Storage is a great place to keep your belongings. The staff is nice and friendly. The place is very clean and well maintained. The prices are affordable.
Super friendly and easy to deal with!
Great service and great location A++
The Staff at this location is definitely the nicest, most informative, and helpful of any storage company I've ever used. They are the reason to use this Facility.
Lotus was awesome
Easy check-in and great service.
Lotus was great to deal with.
Lotus the manager has been a great help to help with my storage needs
Lotus is great to deal with!!!
Place was awesome great to deal with! Lotus is a great man and will take good care of you!
Lotus the manager is great to deal with
Service was great!
Lotus was friendly, helpful and wonderful to do business with, plus the property was clean of snow after the +30" in January. Thank you!!
Lotus was very helpful in renting a storage unit!
Lotus was great to deal with
Easy access and great prices in the city!
Lotus did a great job on move in,made this very easy
I like the convenient location right on Thomas Johnson Drive with the storage spaces on the ground level. I was able to borrow a flat cart to move my heavy items and my space had its own light. My move in experience was quick and really like their autopsy program.
Lotus was fantastic to deal with!
Ric & Layla mangers at Security Public Storage are always so helpful and courteous..If you have to have a storage unit I would pick Security Public Storage. Frederick, Md ... The grounds are always clean .. and love that each unit has an alarm.. Thank you Ric and Layla for your hard work .. Rosemary Brockman
Great place to rent. The staff was wonderful.
It's Awesome what they do here! Lotus (the Property Manager) was absolutely customer oriented and extremely helpful. I strongly recommend this location.
Lotus the manager is great to deal with
Storage area will work great. Staff very friendly, explained everything in great detail. Would have been nice to handle the rental electronically. Would have saved a half a day in a very busy schedule. Very happy about the direct billing.
Great and secure place
Lotus and the staff here are awesome. Never have trouble and always finds the units we need.
Lotus is a great person. My experiences has been great. I would rent here again.
Great staff
Service was great
Good service. Safe secure location.
Nice manager to deal with
Lotus is the best manager to deal with.
Lotus was great to deal with! Nice place to store your goods!
Great place!
Lotus gave me a great price for a unit! I suggest everyone hat needs to store something go here!
Lotus was great, gave us great deal. Will definetly recommend.
Great place,Lotus is great to deal with
Lotus runs a great property
Second summer here because of how great my first experience was! The manager, Lotus, is very friendly and the units are perfect!
Lotus is great to deal with and has been there to help me out in the past, great place to store your goods
The property manager is very personable, helpful, and the prices are reasonable.
Nice place. Lotus is great to deal with.made my move in so easy
Excellent Staff and customer service at this location. Always attentive and demonstrate a true willingness to help their customers!
Great place very helpful people and great price
Lotus is extremely helpful and knowledge able
I also had a great experience with this property. George was a wonderful help upon check-in, doted over my children which made them behave, it is conveniently located, clean, and upon check-out Lotus was quick and efficient. I did check out two days before the end of the month and would have liked to have a pro-rated refund but are not going to find anywhere that will do that. Otherwise, I would definitely recommend this property to anyone looking for a unit in the area.
Great service. Clean property. Feel my possessions are secure.
Great place
SECURITY IS A SURE THING WITH LOTUS AND GEORGE IN CHARGE
Lotus and staff is great
Very clean and secure property. The manager Lotus is friendly, courteous and great to work with.
Lotus was very professional and had a positive can do attitude. We will recommend this site.
Very clean, secure and friendly staff. Will definitely recommend them and rent from then again.
very nice place to keep my goods it is very safe and very secure there at 17 Western drive the price seems right also. they have a nice discount for your first months rent as well
Great experience, Lotus and George are two very polite and helpful person. They represent their Company very well! Thank you for care for our needs during our storage time. Irah
The Manager, Lotus, is absolutely wonderful. Very nice, understanding and will take the time to explain everything to you no matter how long it takes. George, the Assistant Manager, is equally patient. My circumstances were intense when I got my storage unit and both George and Lotus went way out of their way to help me professionally and with generous human kindness and understanding. I can't say enough terrific and wonderful things about my experience with these lovely people. Thank you.
Very professional, rates were great!!
my experience was very pleasant . all the employees were very helpful and accomodating. they took time to show me how to get in and even how to open my lock. I am very pleased with the services I receive. I only have one issue and that is the rates charged. this however has nothing to do with the services I receive from your employees. perhaps should consider offering lower prices. or special pricing to newcomers , or to good paying clients. over all I am pleased.
My friend and I went in on a storage unit for this upcoming summer. We were very pleased with the polite and very knowledgable service we received from George. He was super helpful and sweet despite having NO AC in his office! We are very glad that we went with this storage place. We would highly recommend this to anyone and everyone! :)
George was very knowledgable and polite. The facility is clean and well run. I would highly recommend this storage facility to anyone!
They were very informative and helpful! Even helped me moved my couch when I was unable to do it alone!
Staff is very informative and helpful. I feel the property is very secure.
Great and safe place to store
I've had a unit here for years! The location is clean, safe and I never worry about being there alone! Lotus is wonderful! He does everything he can to accommodate my requests! George is a sweetheart! He takes care of everything when Lotus takes a day off!
This is a great place. The staff here are super to deal with very friendly. Lotus keeps this place looking great. I am not sure why anyone would go any other place with this great staff.
Staff was great and the property is clean and secure.!
I use this facility to store my most precious stuff. The staff is always accommodating and the property is top shape.
Manager very polite an helpful, very clean facility
Clean convenient safe very helpful friendly staff
Lotus is super friendly and curtious!! He helps you with any problem you have! Pleasure to deal with!
As a long time customer of Public Storage I can only say great things about how happy and rest assured I am, knowing that my belongings are safe and secure in a clean and well-lit environment. Lotus is always so friendly and professional when assisting me and my husband with all our storage needs. He goes above and beyond to make sure our experience with Public Storage is satisfying. With that being said, We know we made the right choice in choosing Public Storage for all our storage needs!! Cynthia & Leland Thomas
I Love the convenience and cleanliness of the facilities the staff is very friendly and helpful
Security Public Storage is the best storage company I have ever used!
The facilities are wonderful. Very clean, modern, well maintained and secure. Even though I'm in a different country, I feel that my belongings will be safe there. I did have issues with the girl at the front counter, though. I did a 2 day move, and I realized I needed a bigger storage unit to accommodate my things. The switch became a huge struggle with the worker because I was offered a discount. It took over an hour of arguing over basic math before she called the owners/managers to work it out. However, the facility is wonderful, and in the end everything was worked out. I would recommend Frederick Security Public Storage, just make sure you know what size unit you need!
Security Public Storage of Frederick Md, is the best place in town to store your belongings. They keep the place clean and well kept, and the prices is affordable. I recommend Security Public Storage highly.