Jenn And Shamair And Bob Are Great Managers
Shamair was awesome to work with. I went in the office at 48 TJ and she was very helpful and friendly. Made it a smooth transfer to a new unit!
Shamair was extremely helpful in setting up my first unit, and AGAIN when I had to get a larger one! Units are clean good sized.
ALWAYS Great service. Clean facility. Shamair is always very friendly and helpful.
We were moving out of our townhouse in Germantown and need something to hold our stuff while we closed on our house. We found this location to be very close and easy to rent from. We were able to fit most of our items in the 10 x 15. Using the app was very easy and loved that I could open the entry and exit gates from it.
I dreaded starting the vacate process but public storage made it sooo easy by just submitting the vacate notice through their app. On the day we moved out, we spoke to Bob in the office and he reconfirmed our vacate notice. He even gave us a call later that same day to confirm he checked our unit was clear and we didn’t need to do anything else!
In the future if I need to rent a storage unit I will come back.
Thank you so much to Shamair you helped me and my family in hard times
I needed a larger unit for my equipment, and found this Public Storage. It is conveniently located very close to my shop. The manager there, Shimea, was very friendly and professional. She responded to all my concerns and was helpful to get me acclimated to the process. The price was reasonable, and the communication was great. Thank you for a pleasant experience.
Stephanie and Ashley are super nice and the storage facility is awesome.
Joseph Kline
Awesome experience will definitely rent again
Shamair is amazing she always goes above and beyond to show the best customer service keep up the great work
Shamair & Bob & Tracy Are Great Managers!
Bob And Shamair And Tracy And Zak! Are The Best! Thank You For All You Do!!!!!
I haven't even in my newly rented unit and already have a great feeling, due to the manager, sorry do not remember her name, but she was so nice and patient with me when booking, I know it will be a great move. Thank you so much!
Ms shamair was the best she truly helped me a lot she’s the best employee there!
Jenn is very responsive and kind. The facility is clean and safe.
Shamar And Bob Were Very Nice
Shamair and Donzaya was very helpful
Shamair was so helpful. She was patient and answered all my questions. Moving in was a piece of cake!!! Thanks Shamair!!!
I drove from Massachusetts because we had to move a friend of mine who was in an emergency situation, Shamair was so good, info was spot on and she just made our day better. should you ever see this Shamair, thank you so much!
I meant to put this a lil while ago but it's almost the new year. I just want to shout out Shamair. She is a very helpful person and I have had an amazing storage experience because of her. I hope all enjoy this new coming 2025 and if you need storage at this location make sure you go to Shamair. Thanks again
Shamair is amazing very helpful
Shamair is outstanding in all aspects possible
Great customer service from shamair.
Shamar, Jenn, Tracy, Bob Are The Best!!
Tracy was very thorough and fast! She did a great job with my rental and I would definitely recommend this place again.
The Service there is Great
Shamair and Tracy did a wonderful job straightening out my monthly fee for my husband and I. He is 85 and retired and we are on a very strict budget. They are always so helpful.
My wife rented here and the manager shamair went above and beyond
The property manager was so sweet & helpful! I was in and out quickly and she gave tips seeing that this is my first time using storage!
Jenn,Shamair,Bob Are The Best From The Rest! Thanks For Your Help
Great experience ! Aroun 2 month ago i decided to to move from PA to MD .Was looking for some comfortable place to store me furniture. Tried different places but none of them was friendly and prices was crazy . After some research found this place and once i received call from them i got great deal , they explained me everything , gave me remote pass in application , storage was very clean and space was big . Price which i paid was affordable. Once i decided to move my furniture got contacted to office , they informed me with all steps which i needed to pass , also i got lock which was included in price and they gave it to me .
Great experience, good customer service service , if i will need to rent storage space in future i will definitely use this one . Area is calm , no traffics , location is wide and i was able to drive 20feet truck with no any problem . Drove straight to my storage enterance which made loading process way easier than i expected! 5 start from me !
Shamir was AWESOME!! She helped me move in smoothly and was very enthusiastic 😍
This is the best location in the area! Thanks Miss Brison for your wonderful help!
Quick professional service
Shamair was so kind and helpful she answered all my questions and took the time with me even though she had other people waiting thank you for all you do and keep up the amazing work
shamair is always happy to help assist me with storage. I come here whenever I need to get a unit. Thank you.
Shamair was very helpful. Showed me a storage in the rain and helped me rent on my phone. Very nice customer service this place has.
Jenn was amazing and very helpful. Great customer service!
Jenn & Shamair Were So Nice! Thanks For Helping Us!
Shamair Is Great At What She Does! Thanks For Helping Me With My Storage Needs!
Shamair was awesome. I continue to come here for the customer service. This is my 4th time
Jenn & Shamair Was Great! I'm Sorry I Made All Those Reservations.
Ben was awesome and informative.
The manager is SUPER NICE! location is secure and CLEAN
Shamair The Property Manager At Thomas Johnson Drive And Jenn Property Manager At Grove Rd Are The Best At What They Do! Give Them A Raise!!
5 star far the manager that works the 2 storages. Hard worker. Very sweet
I just started a lease at this location. The company has been great and the process seamless. Also Tracy was super helpful walking me through all the steps!
Shamair was very helpful and understanding
A++ Shamair is super responsive and the location is well kept.
Easy online rental experience. I called the facility to ask if I could have my pod delivered and unpacked same-day, and I could. They also, kindly, made it easy for me to access my unit once I moved in town so that the attendant did not have to be there:)
The manager, Shamair was very patient with me, explaining all details and assisting me through the apps.
It's nice to know that when I have a wee uestion ok all I have to do is call
Easy online rental storage.
The young ladies that work here and the other store on Monocacy are great
Shamair is very helpful and very patient. I will come again because of her.
Shamair is always willing and able to help. Customer service is the best I’ve had ever . Thank you
Kristen Was Great! She Explained All My Storage Needs! Great Customer Service!!
Shamair was very nice and helpful
Very Good service
It's been ok. Price just keeps going up every month.
I just want to thank Shamair for the excellent service she provided in assisting my needs for a storage. I wish more people were as thoughtful, and professional as Shamair.
Super friendly staff!!! She is always a pleasure when she helps me with any problems I have. 🤩
Super clean, super friendly site manager!
Just want to recognize Shamair property manager for her great personality, wonderful customer service and the upkeep of the property she’s a hard-working young lady.