Public Storage Self-Storage Units at 195 Ward Street, Revere, MA

The on site manager Michelle is extremely nice and helpful. I would recommend using this location.

Both elevators are down so I can’t get my stuff out from the second floor. You would think they would try and fix atleast one of them so they don’t completely screw people over. Totally unacceptable.

The convenience and technology of the mobile app is like no other. I also can't thank Michelle enough for her amazing customer service. Easy, great price and great staff.

Michelle was very helpful with my language barrier Very pleased

Thank you for everthing good customer services

Michelle has been very helpful to work with. This is my first time using a storage unit and was all by myself in the process. Michelle has made the process very smooth!! I recently had to upgrade my storage unit and she was very helpful in that process too, even finding me one right around the corner from my previous unit to make moving a breeze. Would come back to this facility just for her!

I visited to use the storage for a short term rental , I was assisted by Michell who had an cheerful attitude was very helpful and friendly !

Thank you Michelle. Very happy with service.

Yes very good see ice,thank you Michelle.

Michelle was very helpful!!

Place is super clean, employees super helpful and friendly, Michel really down to earth and friendly person, I like it been storing my stuff here for a bit now, no complaints.

I had Michelle and she was excellent

Michelle was very nice and helpful loved the service. Recommend this place to anyone

Public storage revere. Service was swift and pleasant, great customer service by michele

I been with public storage for about 2 years. It's convenient, secure. Customer service answers all my questions via phone call and via email.

Michelle was awesome I had to come in late and she still helped me and provided great service!!

I am a returning customer to this revere location and have came back to this location and rented two more units. Michelle is always more than helpful with anything I need. I will continue to rent here and refer my friends and family because of Michelle.

Rented today with Michelle. She was understanding with my languange barrier and helped me with a translater. I am very happy with her service

We got the keys to our storage unit and Michelle was very helpful and made the process so much easier. She was very friendly, knowledgeable and kind. We are very grateful with her assistance.

I rented today here in revere with Michelle. Process was quick and easy and very informative. Would recommend.

Michelle is the reason I came back to the revere location. excellent customer service I will spread the word !!!! Thanks

I loved my experience with Michelle she was the greatest help and very informative

Nice clean storage

Michelle was awesome very friendly and very helpful.

So happy with public storage storag revere and michelle in the office is very helpful. I will recommend to all my family and friends thank you

I'm very happy with Michelle costumer services. Patient, clear and concise.l

Very nice service received from Stephanie

the best service today with michelle. very nice place will recommend to friends

Very Happy with Michelle and her customer service

I was in public storage today and I met Michelle outstanding customer service help me in every little way possible thank you again Michelle

I am sooo happy with my service at Public storage in Revere, Michelle was so helpful

Michelle the best service

Very happy with service today Michelle was very helpful and patient and walked us through the whole process and made it wry easy will reccomend

excellent attention, Michelle is very kind and helped us with all our concerns. Thanks 😀

We just rented at Revere's public store, Michelle was very friendly, she helped us with all our questions, thanks for your attention..

Michelle she is very lovely great customer service she is the best in town

Michelle was amazing! She made everything clear and easy to understand

Service was very smooth. Very easy process

I was very please with the service provided by Michell. Thank you

Michelle was very helpful to us today and made the move in easy. Would reccomend.

Michelle is the best. Thank you so much!!

Michelle was awesome! Thank you so much!

Michelle was so helpful that we couldn’t do it without her. We were so nervous, this was the first time that we have rented a storage unit. She was very patient and she walked us through step by step. Public storage is lucky to have an employee that takes the time with clients like she did. Thank you Michelle your a rock star. Marisa

Don't go to this place. Elevator doesn't work. Staff don't help. And they make you pay for the month you move out.

Michelle was awesome pleasure to work with

One of cleanest places I rented from thus far the Manager is very friendly

Excelente service Michelle

Hi, I came in Saturday July 23 2022 to reserve a space here. Michelle attended to me and I can truly say she was extremely helpful. I had a bunch of questions and Michelle was great at answering all of them. She did it with much kindness.

Very happy with service in the office by Michelle was in today to rent very helpful with rental would recommend to my family

Found Michelle very helpful and understanding, explained things to me very clearly. Thanks

great service, very clear and nice. explained everything clearly.

We are very happy with public storage Michelle is very helpful and nice and make our experience here amazing!!!!

Michelle was a great help . Very good customer service . She help me get my storage unit smooth . Very patient.

Michelle is a lovely human being that really will help no matter what and make the impossible to be possible. Thank you dear and I am sure the next coming people will understand what i mean in my review.

Michelle is wonderful, she helped me figure out everything I needed to get the perfect storage space for my needs! An asset to Public Storage!!!

Michele was extraordinary patient and helpful, totally satisfied and would recommend this facility to anyone who ask👍👍👍

Awesome service! Michelle is professional and personable, A winning combination!

A new customer here and i am very pleased with facility and michelle in the office is very helpful would recomend

Stephanie was great help me set up the app and very knowledgeable and helpful

Stephanie is an awesome property manager and an awesome assisting and helping setting everything for easier access. I give her a 10+.

Michelle was very helpful when I called the other day …not only did she take time to listen to my issue she also went beyond to help fix it..She’s always very helpful but this time I needed I had a lot going on and she was patient and got me thru it .

Very satisfied with property and Michelle Very excellent customer service would reccomend

Amazing experience, Michelle is so helpful and always there for you! Would recommend to anyone!

I recommend Public Storage in Revere. Please ask for Michelle, she’s excellent.

This is my second time renting at Public Storage. It’s very clean. Customer service is great. Thank you Michelle. You really saved the day.

I am so happy with the customer service with Michelle would recommend

A I'm so happy with Michelle

Good people, good service

A few years ago I was in need of a space and found the property Very clean and well lit. Property Manager Michelle was so nice and extremely helpful.

Happy with the service Michelle provide

I was so HAPPY with the service Michelle provided me! She was very nice,accommodating, and knowledgeable. Debra

Michelle was very nice to us, as well as helpful. We are grateful for her and our experience here.

I have 2 units there and it's not too pricey. Very clean

Michelle am the Ward Street location is an absolute asset to your company. She was so help and friendly and understanding that this move was hard for me. She even came up to the unit later to check on me because she new I was very nervous. That is an employee who goes above and beyond. Michelle truly cares about her customers.

Had a great experience with their customer service, Deborah was very friendly and able to find me exactly what I needed!

Excellent service with michelle. Very quick and informative information. Very pleased. Understood that i was in a hurry.

Great service! Michelle helped me today.

Great experience, have several units here for years, no problems. Michelle is great.

I was in today to rent a unit with Michelle.progress was quick and easy and very informative.

I Have had unit here for many years. Though haven't had any major issues. It is getting old and definitely not air tight.there is dirt and dust on everything. Just went to a smaller unit. Today I had to search for carts. Which is unusual, but it took awhile.

I had to come into the office to see MICHELLE this afternoon after my registration online could not be completed. I found that MICHELLE was happy, A pleasure to do business with, made me understand the rules and regulations of public storage - giving me the information needed for my stay here with this company. I highly recommend MICHELLE at public storage Ward Street Revere Massachusetts thank you Michelle!

Michelle is the best customer service representative everrrrrrr.

Very nice property. Very Clean. Easy access. Michelle the property manager is very helpful and friendly.

Great service from Michelle!

Elleni Tsegay was very helpful and had great costumer service definitely a 10\10 experience .

Michelle, was absolutely amazing and professional

Elleni tsegay gives wonderful customer service , very friendly always outspoken and welcoming! Great candidate for the job!

Michelle was very helpful with my rental I will recommend

It was a great experience and Michelle was very nice and helpful.

Michelle is a great worker! She does a good job!

Very sweet and professional was Michelle answered all questions would recommend

Was in today to rent with Michelle move in was very informative and I would recommend to family and friends

Michelle was so helpful. Wonderful customer service

I had an appointment for this Saturday, but stopped by this afternoon (Friday) to fill out rental agreement, etc... Charles was the agent that dealt with my rental. He was extremely helpful and very informative with every question and concern that I had. It was a very pleasant experience. And I highly recommend Public Storage ( Revere) when looking for a storage unit. Thanks again A+

My experience here was excellent ..Michelle was great..very helpfull

Michael and Michelle were super helpful and friendly when I was moving my things out. This is the second time I've rented from this particular storage location and they've always been nice. Also, their fire prevention system must be amazing. There was a recent fire in a unit near mine and there was only a negligible amount of water damage in my unit. (Not upset with them about that. These things happen.)

Amazing customer service I found the perfect size unit for the perfect price for my needs would definitely recommend Public storage.

Very happy with, they call me for my check in and soon I got there everything was fast

Michelle was wonderful helping to get me set up quickly!

I'm happy for the storage, Michelle help me everything.. Thank you

The customer service Michelle provided at the Revere location was outstanding. She was very thorough in giving me the necessary information needed and happily answered all of my questions.

I was in today to rent and was helped by Michelle and was helped in a timely fashion and was very helpful.

Great customer service and facility. Would reccomend

Best services by Michelle at this place.

I came in to resolve an issue regarding a different storage unit and Michelle was amazing helping me to not only resolve the issue but helped me rent another unit at a great price and even made my moving experience much easier. They couldn't ask for a more personable , friendly, helpful employee!!! Thank you Michelle!!!!

Very helpful. Has difficulty online but quickly offered to help. Polite professional and got me a better deal

Great and fast service, Michelle was great!

Very good nice Michelle show me everything .

Walter was very helpful and nice to work with.

Michelle was amazing through this whole process, she was more then willing to show me around the complex, answered everyone of my questions and concerns. Made me feel like I wasn’t just a sale. Glad to entrust them with my stuff.

We had a very pleasant experience with Michelle helping us out with our unit. She went above and beyond accommodating our needs.

Facility is clean. Staff is knowledgable and friendly. Michelle was very helpful. Definitely recommend for all your storage needs.

Michelle is awesome I’m so thankful she could accommodate us during our move. So friendly and professional. Would recommend to a friend or family member !

Michelle was great, very helpful and professional.

Michelle was extremely helpful and accommodating.

Michelle was GREATTT !!!! Thank you so much.

I came to inquire about a storage space for my upcoming move & upon arrival I met Michelle. (the property manager) She’s very kind & thorough when it comes down to answering questions & informing you on the property. Once we viewed the property I noticed it was well maintained & she made me feel very comfortable with leaving my most cherished items in a unit on this property! All in all I chose to do business at this location based upon the care & comfort I felt!!!

I live in the neighborhood and I am familiar with Public Storage. I recently stopped in to inquire about a small unit for my business and the property manager, Michelle was a pleasure. She was very informative and helpful. The property was well maintained and I am strongly considering renting a unit in the next month!

Michelle is a wonderful and helpful person, very friendly staff .

I had stuff here for 3 months and noticed cockroaches in my unit. In a panic I moved everything out to clean and dispose of items. Told the account manager and she basically told me I was lying. Filed a claim to get a refund, considering the hassle of moving my stuff out in a hurry and basically throwing out 75% of my stuff. The insurance I signed up for requires pictures of damaged goods. All I can provide is a picture of a dead cockroach I literally caught in a plastic cup. Don’t store here unless you put your stuff in plastic containers.

Place is awesome, Michelle is the best at the office!

Michelle was extremely helpful and very quick at getting me all set up!

Michelle was very Friendly knowledgeable, curtious and pleasant to work with. I strongly recomend this facility for anyones storage needs.

I felt very good in this location. Michell was great. thank thanks.

The best storage in the area been going back for years. Manager there is amazing.

Customer service is horrible!!!The young lady is nice but the older woman is very rude..Don't go here...The older lady talked to me with such disrespect & if she didn't work there I'm sure she would be the type of woman to start a fight outside of work physically but since she's not going to touch me cause she'd lose her job & this place would have a big lawsuit on their hands.. So instead just use unprofessional words to me a new & paying customer.. I had removed all my belongings & talked to the woman there about returning my key & lock . They would not take it back. They charged me for not only 1month & then another 2months for not needing a storage unit..She would not let me past the gate until I would pay for 1month & I had nothing in storage.Also no one showed me or told me how things work there. How do I know any rules when all they do is take your name & payment when you open up an account.. No one showed me how to use anything,how to get in the gate,where my unit was & how payments worked.. Place needs to be updated..Nothing works & staff is never there to help you..Recently a cple of my friends got a big discount for writing a good review for them.. That's sad when you have to give discounts to new customers to get a good reviews on your site...Don't go here!!! Extra Space Storage is great & goes over everything with you so you know how things work there..Very clean & makes me have trust in using a storage unit facility again..

Have been with public storage over 10 years amazing service! Highly recommend this location. Michille the location manager is amazing, polite, very helpful, outstanding service. Michille took the time to assist my mother to the unit and assisting her with a couple things.

Michelle was AWSOME SUPERSTAR for me and she made my day. Great customer service and I may stay a while because of the service! Great job

Everything is great!! Michelle is a wonderful helper answers and helps you... thanks

Great customer service, ez and straight forward, michelle was super helpful and gave me all thr info i needed. Definitly recommend this facility

I've had a unit there for the last few years and I have to say, I never worried about my stuff. Michelle was always on top of things. She's so nice. She always said hello and offered any assistance. I'll miss her. You don't get customer service like Michelle anymore.

Great place. Always clean and maintained. Michelle is amazing! Goes above and beyond! I'd still be there if not moving.

Service was wonderful nice and easy check in and helpful

Dealt with Michele today. Very positive person. Excellent . Will recommend public to others in future. Thank you

An a new customer here and am very happy with service and Michelle is very helpful

Great service today with michelle. Quick and easy.

The property manager Michelle has been great over the years.

This is my first time using public storage. Excited! Excellent service by Debra.

Michelle was very helpful and the storage space is worth the price.

Michelle was professional, charming and exuded warmth and familiarity. She made the whole process enjoyable and quick. Great service 5 stars.

I have been a long time customer with public storage. I rent in revere and have been very satisfied with this property. Michelle in the office is always very helpful.

Good service

Jamila did a great job with helping me out I had a wonderful experience with her! Couldn’t have been better! Helped get in out out no problem, she deserves a raise!

Michelle was terrific and be very helpful. Walked me through the rental process and explained all fees so everything was very transparent.

Michelle and jamila were extremely helpful and answered all of my questions. I would recommend.

Michelle & Jamila took great care of me in a pinch. I highly recommend them & there facility. All the best & continued success! Way to go!

Completely satisfied with the time I was here with my storage unit

Best customer service and jamila she is very kind and helpful thank you for your service

Updating my review after 3 months. Both gates have been broken since I went there to store my stuff the first time. Was told they were going to fix them ASAP but nope. People come and go as they please. Good place for homeless people to sleep.

They are the absolute best!! They helped through the entire process with ease, answered all of my questions clearly, and had a great, fun personality. Make sure you see Michelle or Jamila if you are looking for A+ service.

Jamila helped my mom and I with the whole process. She was very kind and helped us felt comfortable.

I very satisfied with the service Michelle has provided me with thank again for such great service Michelle

Michelle was very professional and friendly and helpful. She answered all of our questions. I would recommend this place to my friends.

Best experience! In such a stressful time they made it easy.

me and my husband rent at public storage and the other day there were no carts visible for us to use. the office went out of their way to look for carts for us so we could move our belongings in the rain. I sincerely appreciate the customer service at this public storage.

I went into public storage to purchase some items for my move. I was greeted by a beautiful young Lady Jamila. She was very helpful and also very kind to me along the way. She even helped me to my car with my belongings. I appreciate this great service. Definitely reccomend!

Great people so helpful and patient i would recommend them absolutely 5 star

It was good faith me running into Jamila. When i tbought everything was going wrong jamila helped me like no other. She helped me when i felt there were no options left. Jamila gave me the number to a moving company of her friend that worked around the clock for me to get my furniture in my unit when i had no where to go. My neice has the same name as her so i looked at this a sign from god. Everybody comes into your life for a reason. These are really good people who know what they're doing and also enjoy what theyre doing. This place will truly take care of you. If it wasnt for public storage and the church i dont know where I'd be. Thank you for the life changing experience.

excellent quick friendly service great long access hours

MICHELLE BEYOND KIND, HELPFUL, INFORMATIVE, ACCOMODATING & PROFESSIONAL! DO NOT KNOW WHAT I WOULD HAVE DONE WITHOUT HER HELP &:ASSISTANCE. WOULD HIGHLY RECOMMEND TO FAMILY AND FRIENDS!I

I had a great experience with the manager Michelle at the Revere location. She went out of her way to clean out a unit on the spot so that I could move right in. Very Very Satisfied 👍👍👍👍👍

Very great service Michelle was awesome help

Thank you so much Michelle,you've been so helpful. Definitely a place to recommend!

I was extremely satisfied with the on site manager. Michelle is very friendly and knowledgeable. We appreciated her help

I went to the Public storage on ward street revere.Mary and Jamilla were extremely helpful and i would recommend them to anyone in need of a unit. The women went above and beyond for me to help. I am forever grateful to them.

So far so good! Clean and secure.

Michelle was knowledgeable and very helpful

Thank God for public storage in Revere!!!!! We had a unexpected event leaving us unprepared to load 3 bed house into storage. If not for the kindness and patience of Michelle and our already horrible event would have been made even worse. I couldn’t be more grateful for their kindness, professionalism, and intelligent customer service skills that made our moving in more of a pleasure instead of struggle.

This place is amazing the employees were great we didn't have the help we needed when moving they helped us with extra time to move everything in everyone there was so nice and helpful

Very helpful staff and the place is nice and clean

I rented today here in revere. Was helped by Michelle and jamila and am very happy with my service and the facility. Would recommend.

I had the best experience with Michelle! She has great problem solving and skills and her customer service is impeccable. 5 star treatment will always do business here in the future.

Michelle that works there was very helpful. She made my move a lil less stressful. Went above and beyond to help me. Definitely will be using PS again if ever needed!

Although the company has had its issue throughout the fifteen years I have maintained two units , much of it being corporate indifference, Michelle and the present staff have been absolutely wonderful in dealing with any issue, correcting any problem (within their purview), and always maintaining a pleasant and professional demeanor. Michelle's presence is probably the major reason I have not moved to another company. She gets 5 stars. Cindy Catering To you

Jamila at the Revere Public Storage location was a pleasure to work with. She laid out all the details in a clear, concise and professional manner and was exceedingly friendly on top of that. You're in good hands with Jamila!

Best storage in MA. Thank you Michelle for all your help very professional and friendly.

Thank you so much Michelle. You made picking a storage unit facility so easy. The patience and understanding thought our move was much appreciated.

The staff here were very helpful. Michelle went above and beyond in assisting me when she didn't even have to. I would recommend this branch to anyone. They are great!!

Michelle is an amazing person. She continued to work with my family & I for almost 7 months. She is truly a gift from GOD. What she did for me will forever be in my heart. She helped me or so much by listening to my situation then coming up with a resolution. She truly changed my life. Thank you so much Michelle.

I stopped in public storage revere for some information and was very pleased with facility and will be back to rent when I am ready

Michelle is Amazing over here at the Public Storage...she has helped me in multiple ways from explaining specifically how to set up autopay. To recommendations on making sure, I put the damp-rid into my storage unit. So nothing valuable gets messed up from moisture in the air. She is extremely helpful making it one less thing to worry about.

Very satisfied with service today. Would recommend.

Rented today in revere location. Very nice facility and very helpful staff.

Jamila provides excellent service, the process to rent a storage unit was easy and took less than 15 minutes! I would highly recommend this facility!

Back and forth two or three times never any carts available. talk too the woman Michelle she like ok tuff luck I pay 130.00 a month you think they would have more than two push carts thinking of changing storage facilities do not recomend revere ward st self storage if you consider your time valuable

Great experience, Michelle and Jamila are so great at the easy process of renting a facility.

I am satisfied with the service. The storage is huge and I love the space and the friendliness of the employees. I highly recommend this storage unit place.

Jamila has been great today, she went the extra step by waiting for me, I showed at up at 4.54 on this Saturday even though they closed at 5, took the time walk me to the place. Thank you so much and she still had a smile on. Need more person like her in the customer service industry. You made my rest way less hectic than it started. 👍🏽💪🏽

Very good place

I came in to rent a unit and met with a lovely Jamila she helped me with everything that I needed and got me in and out without a hitch. Definitely recommend thank you public storage for the wonderful service!

Michelle was very helpful and showed an interest in making sure I got the right unit, in the right location. She really goes above and beyond!

Came into the store today to pick up some boxes and i was very pleased with how nice the worker was. She helped me get everything i needed to move my house! Highly recommend

Four years ago, I had placed my entire world in a storage unit at Public Storage in Revere. I didn’t expect my belongings to be kept there for four months, let alone four years. Never did I think that unforeseen circumstances would turn my world upside down. I was 1,500 miles away, and heartbroken to say the very least. The one bright spot in the entire ordeal, was the cheerful sound of Michelle’s voice on the other end of the phone. I could always count on her to keep me up to date on my account status. I love knowing that I’ve always had consistency with this storage facility. It adds a personal touch that’s an invaluable asset to a big company. To have a solid employee that was always a constant was very reassuring that my belongings were being held safe, and in the right spot. Michelle has always been extremely professional, courteous, friendly and always so helpful. If I was directed to voicemail, Michelle always called me right back at her first available moment. She was a huge source of reassurance for me, as my finances were frequently burdened, and she felt like the calm in my storm. She’s most certainly an asset to the Public Storage company. It’s so rare nowadays to run across someone as reliable as she! Michelle, I thank you from the bottom of my heart! Public Storage...kudos to you for knowing the true value of a great employee! She’s made one very long and stressful experience, that much easier on me. Thanks Michelle!!!

Stored my belongings here for close to 4 years while living in Revere, never had any problems and the staff was always helpful! One office member went so far as to help me unlock my car when I locked myself out at the gate! Convenient location and great pricing. Thanks!

I stopped into the office today for some information and was greeted very nicely by Jamila. She was very helpful and polite and I will be back to rent.

I had a wonderful experience Michelle and Jamilla were amazing and so helpful.

my visit to public storage revere today was a very nice visit. property was very clean and process was easy. would recommend

Very satisfied today. I had trouble getting here and they waited for me even after they were supposed to leave.

Excellent customer service! Highly, recommend renting here!

Came to public storage today to buy a lock and was provided with a very warm and welcoming greeting. Was very satisfied with the service jamila provided me. Recommend for anybody looking to store

I needed space for property that wouldn't fit in an apartment that I've outgrown. I went to Public Storage in Revere. I was greeted by the manager, Michelle. She was friendly, vivacious, knowledgeable and super efficient. I was in and out with a perfect space for my property at a reasonable rental rate. The space was clean, well lit and easily accessible. Rental agreements and payments are handled online without a hitch. I highly recommend this location to anyone looking for a safe, secure place for storage, a fast no hassle experience and wonderful, pleasant employees. Thanks, Michelle. You are the BEST!!!!! 😁

Excellent Professional Staff greeted me upon arrival on 4/28/19 and the bathroom was very clean however, I came onto the property finding the GATE not working, the office door broken, NO LIGHTS on in stair way which was pitch black and scary and just one cart to use. I pay way to much money to have all these things wrong. Also, i realize it's a security safety thing but to enter in your code to use the elevator is a BIG PAIN because if you enter it in and don't get in the elevator fast enough and press the button you have to enter in code again.

I was a customer here in the past for many years and just came back for business again. I must say that the property manager Michelle at 195 ward street is very respectfull and customer services orientated and she went the extra mile to serve me and I appreciate it so much. Thanks for having wonderful person like her at this sight.

Thank you to Michelle for great customer service. Very helpful and nice!!

I loved the customer service. Michelle was great, very helpful. Very friendly. Thank you so much. I very much recomend, the location, ask for Michelle she is great.

Nice people to deal with. Convenient location .

I rented today and am very satisfied would recommend. Michelle in the office was great.

Helpful

I was extremely satisfied with the sevuces privided tiday by the revere staff michelle and germaine. I wouls recommend

It say the public storage is open at 9:30, but is it the office that's open at 9:30 or do I not have access to my rented storage unit until 9:30. I could have sworn I've went to my storage unit earlier than 9:30 at one point.

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

Slight problem, my code wouldn't open the door; which is odd because I was their the previous night and it worked fine. How do I fix this? I'll go into their office, oh wait. No one is there....again.... Biggest issue is their office hours.

Had a great experience! The staff is super helpful and always accommodating!

Although they are good, their rate has gone up 3 times in the past 18 months! Getting too expensive.

I was insulted beyond my expectation when my light in my storage unit was not working and the management said I could use a cord and my lamp till the repair was made. The district manager showed up while my wife and I was doing some cleaning inside the unit and pulled the plug out , leaving us inside in the dark . As I was trying to get to the door he was yelling at us meanwhile things were falling on me and I was hit in the head with something heavy and was bleeding. Finally I reached the door and he had nothing but insults to us and kept repeating you cant use our electricity. He didn't even know about the broken light and the fact I was given permission to use there electricity until repair was made. VERY UNPROFESSIONAL AND INSULTING. I will be packing and moving on soon. Oh and my light still isn't fixed

I have rented here several times and am very satisfied with company. I recommend.

Jermaine and Michelle were awesome helping me out with an issue on my unit. They were so understanding with my situation. What a great team !! D Papasodora

My friend Vanessa Pacheco has a great experience. She was a great attendance and definitely recommend her. Thank you for your service. I appreciated!

That’s a very good service, Michelle is very friendly and showed me the facility. I surely recommend this place.

Very happy with service. Michelle and Germaine were very helpful. Great facility! Would recommend

Michelle is very helpful . I've been there for years with no problems . Good place to keep your stuff .

Michelle was very helpful and great with answering all the questions I had. She is a pleasure to do business with.

I have rented here in Revere for a long period of time and am entirely satisfied and would recommend.

I Rented here yesterday. And I had wonderful customer experience and service. Would reccomend to friends.

I stopped by the office to make a swap on my units and get a bigger size. Michelle was at the front Desk, and was very gracious and helpful! She made the process extremely easy and uncomplicated, she was very knowledgeable and walked me upstairs to show me the new units. I recommend you use this place, as they provide good business; and if you’re lucky enough to come in when she’s working, you’ll have a great experience.

Where I have my furniture at there place

Michelle was great. Highly recommended.

I Have been with this storage for a for yrs and the staff is always so nice. Especially Michelle. She has always been a great help for me. Definitely recommend this location for storing your items.

First time using storage and the office staff are very helpful. They take their time and let you know everything you need to know about storing! Their customer service is Great! The revere location is highly recommended

I am very thankful how michelle treated me and worked she is amazing i am a very satisfied customer.

Michelle was so helpful! Moving can be so stressful but Michelle made me feel like all was good. Her personality and vibe lifted me up. Customer service is the definition of Michelle, the world would be a better place if all customer service representatives were like her. Thank you so much!

Nice staff & the facility is clean. They have moving supplies that can be bought. Some items are expensive though.

I had a wonderful experience with Michelle. This was my first time using storage and she was attentive and friendly despite my many questions. She showed me a view took her time explained in dept. I'll be sure to let friends and family know where to go when they need storage

Michelle is awesome great person

I rent here in revere and am very pleased with the service here and I would recommend this facility to friends and family and the office staff is always available and helpful

Michelle was so helpful and very friendly. Answered all my questions I had and was very pleasant to do business with. She has great customer swrvice skills!!! Thanks Michelle

I rent here currently in revere I am very satisfied with my unit the property and would recommended this facility

Michelle was very courteous and professional from the moment we walked in to the facility in Revere, MA. She took care of everything we needed and did it in such a timely manner. We were very pleased with such fast friendly service. Thank you Michelle

Michelle was awesome! Very quick to respond and answered all my questions! I’ll be a customer here for a very long time!

The best customer service ever

It's a storage place lights are motion sensor and you are in your storage they shut off you have to go in hall and move around

I needed two 10x20 units in a hurry. Michelle and Erick were very helpful with getting us setup. Very friendly staff and super easy to work with... don’t hesitate!

I had a problem getting into my locker. Michelle and Erick were amazing! So helpful and supportive. Special people. Bravo Public Storage.

Renting here in Revere for the third time. Office staff Erick and Michelle are very helpful and property is well maintained.

This is the second time renting here in revere. Very happy with service and property. Would recommend this location. Michelle and Erick are very helpful.

Very Satisfied with great customer service here

Donna was very helpful and showed us the unit, its a great place for storage

Donna gave me the best customer service. Answered all my questions and had vast knowledge of the company. The storage units are clean and I’m glad to know my personals are kept safe.

I was very hesitant to give this Public Storage my business, since I had a bad experience in the Salem location with a complacent, young employee. The woman at the front desk of the Revere branch was super helpful when I was asking for information about how to lease a storage unit. I’m happy to say that Donna was swift, accurate and pleasant and yet, I think she said she’s only been with the company for a couple of months? I would’ve mistaken her to be a manager.

Would recommend this facility rented here without any issues at all and office staff Michelle and Erick are very helpful

Great customer service and rates

help here is awesome. I think erick needs a raise he. He's very outstanding at his job

Very nice and presentable. Thank you

I have been with public storage for a few months now. An i just wanted to say that Michelle and Erick are GREAT!! Anytime i have needed anything they have helped with a smile always.

Great customer service

I have been a long time customer here in revere and would reccommend this facility.

Called today spoke to Michelle she was very informative about units and supplies. Great customer service.

Very happy with the service at this location. Would reccomend.

very helpful and friendly staff

Michelle and Erick were very helpful, made things easy and get me the storage i need, everything was good, thank you Michelle and Erick

They are very nice and helpful to customers

Rented this morning. Nice easy process and help from staff. Would recommend. Very nice property.

Walked in for help service was quick, staff was very cooperative and understanding best service I had all day

Michelle was amazing. Very responsive and helpful. Excellent service and walked me through the entire process in a seamless and friendly way. Highly recommended!!

Overall experience was great. Would recommend to others.

Michelle and Eric are courteous and professional highly recommended and will always continue to do business here !

The young man in the front, named Erick gave me great customer services this place has a nice warmth to it when you walk in. And the young lady Michelle helped me very well with picking a lot and helping me pick a unit. Props for the both of them.

Fantastic service and storage needs on property Michelle was incredibly helpful in all my storage needs

Very clean

Would recommend this property to family and friends. Michelle and Erick were very pleasant, helpful and the property is also very nice.

Had a great experience.Michelle is one of the nicest person i have meet. Very helpful and friendly

Office staff michelle and erick are great. Very helpful and understanding during a very stressful time. Would recommend others to public storage.

Just writing to let someone know how helpful Michelle on revere Northgate bldg. Has been to my wife and myself she is always available to answer our questions and is always considerate and very polite. These are very great qualities for families going through moving times. Thank you for hiring such a great staff member. Also she is the reason I would recommend others to use this public storage space

Very nice facility. Will recommend to family and friends.

It’s the dirtiest place I almost ever it has security but it does not let you out after 8 PM and the office is also dirty

Very clean facility. Pleasant office staff. Would reccomend.

I have only needed the storage for one month, but, I must admit, the service and storage space was exceptional! The young lady at the front desk was so polite, professional, and down to earth, enjoyed the experience! Michelle, thank you for excellent service and even with a smile! You are fantastic!

Adequate. Clean, well lit and secure, although the gate code process is annoying

Worked with Michelle on Sunday and she was extremely helpful and wonderful to work with, thanks for all of your help!

Great staff on move in and throughout my stay! Highly recommended!

I ran into a snag for the first time at this location. Trisha DiPietro, a new manager, was great in that she went above board to correct my problems in a very short and meaningful manner.

I recently rented at the revere location. Very happy with facility and Michelle in the office was very helpful. Would highly recommend.

Came here and was glad to meet Michelle, she was so helpful ! Seriously I have no clue what I'm doing and she was so patient with me and walked me through it. Not many places have nice people as nice as she was! Definitely recommending this storage !

I rented a storage unit here a couple of weeks ago. Michelle at the front desk was excellent to work with. Highly recommend. Seems easy to use and price seems fine as well.

I've had my share of storage units, being a nomad of sorts, but I think my items found their semi-forever home. Michelle was great; very informative, super personable, and made me feel secure about where my items would be stored.

Public storage revere is a great location and is always clean. Michelle in the office is always pleasant and helpful. I would recommend to friends and family.

I came in today not knowing what I wanted. Originally I wanted a small unit so later on I can move up a size instead jodanny the manager on duty was extremely helpful.she told me that going with a bigger unit would be the most logically thing to do.She save me hundreds and I couldn't be anymore graceful.

Always friendly, answers all questions, clean facility, second time I'm using them and just as quick and easy as the first time

Im a retutning customer to the revere location. I feel like i have always been treated well. Jodanny and michelle made the process fairly easy and i would reccomend to friends and family

Michelle was very friendly and helpful

I have dealt with Michelle at the Revere location and everything has been fantastic thank you

Wonderful storage place!! The manager Michelle was extremely courteous and explained everything to my husband and I in detail. She took us in to show us the unit and I was amazed at how neat and clean the everything was. Their hours are great too.

The team was very helpful and made the sign up and close out easy! Michelle was amazing and efficient and Jodanny was pleasant. Thanks to you both! Lucia & Isaiah

Fast, professional and competent service. Highly recommend.

Customer service was exemplary. Jodanny was my customer service agent and she was professional and courteous.

Great staff

This place is amazing they were very informative and they were really nice too! I would definitely recommend this place to all my friends. I thought it was going to be super expensive but it wasn't at all I was highly pleased with the size I got and the price.

Michelle and jodanny were both great. They helped me get what i need. Came in with my truck and they put me in the right size. Smart girl. Public storage must have a great hiring system.

My first experience with a storage facility was the best. Michelle gave me all of the instructions and answers to my questions which made it a very pleasant experience. I would recommend this facility and Michelle to anyone in need.

Michelle was very helpful explained everything we needed know. We have rented there before and was pleased. We are returning customers.

Rented a unit from Michelle in Revere and it was super fast and easy. She found the perfect size unit for my needs and made everything so simple, I was able to get my truck unloaded sooner than I expected. Very helpful and attentive staff, I highly recommend this location.

Michele was just amazing....she made a difficult time for me a pleasure... She is such a pleasant person....

Michelle was professional, knowledgeable and got me in and out quickly...all with a smile on her face..Thanks Michelle

Very satisfied with property and customer service in office. Would recommend to family and friends.

Staff is very professional. This is one of the only Public Storage locations that does not require you to buy a special lock. They do require insurance thought, that's just another way for them to get free money. The location is clean and climate controlled. They even have dollies for you to use.

Excellent property and great customer service. Very happy with this company. Would recommend.

Great service. Fast and easy! Highly recommend Public Storage!

Very thorough nice location and great customer service. Would highly recommend.

My experience has been positive and Michelle the property manager was professional and courteous always. Would recommend

Michelle was extremely helpful and answered all of my questions. She gives fantastic customer service

Michelle is the greatest person I just met her. ..And she's amazing. God bless you Michelle and Anne

I've use multiple storage facilities in the past and none can compare to the service that Eileen & Michelle provide. Needed to store a car. They answered all my questions and had everything set when I came in. Beyond their customer service they are so nice (not a given in today's world). They were genuinely excited to see my car when I finally arrived and went out of their way to make me feel like their only customer. They made such an impression I make sure to stop and say hello whenever I access my rental. GREAT PLACE. GREAT PEOPLE!

Very polite and.helpfull.staff. very satisfied.would reccomend.

I just rented a unit for the first time and the 2 women working in the office were extremely helpful and informative on the process. They were pleasant people that gave good answers to my questions.

Stopped by PS in Revere in regards to Driveup unit and Eileen & Michelle were very helpful. Loved everything about it. Thank you Guys! Great Service

I had a friend reccomend here and it has been great Michelle has been a great help and always friendly would highly recommend to anyone I know looking for storage

Eileen is very helpful and patient. The storage is good!

Nice people they help with every thing I did need

Overall good experience! Michelle in Revere ROCKS! Customer Service!

Eileen and Michelle are awesome tnks

Eileen was amazing, provided great customer service, I wish all public storage employees were a knowledgeable as her. Great job.

I have had a unit here for two months now and am very satisfied with the property and the service. Very well maintained. Michelle in the office is always very pleasant and professional. Would definitely recommend.

pleasant. friendly. enjoyable fun experience! absolute pleasurable experience!

Great experience! The storage area was clean, dry and cool. Michelle was FABULOUS! She made the whole experience easy ... and believe me, it was a stressful day. Thanks, Michelle!!

The location is accessible, clean and well maintained. The staff is pleasant and courteous. My experience at this facility has surpassed expectations and made better thanks to Michelle.

Great service. Michelle is wonderful and amazing. She cares about her customers and always professional. Thankyou.

Very polite and amazingly helpful, property very clean which attracted me!

Maria J was very helpful. Transferred me to another unit after my unit was leaking. At a cheaper rate. She deserves a raise.

This is my second time renting a storage unit and i have to say it is the best. Customer service is excellent and very polite the storage is well kept and clean.

Fast and courteous service and clean unit

Very positive Experience on EVERY level! Clean, friendly and helpful staff!

I rented here in revere and am happy with my unit and customer service from Michelle in the office and would recommend to friends and family if storage is needed

I was treated with utmost courtesy and kindness by the manage Michelle...She was very helpful and knowledgeable and made my experience very easy..I would recommend this facility to anyone

I have rented with public storage more than once and the revere location definitely keeps up with public storage standard. it is a nice quiet location and it is always clean well lit and office personnel always helpful and informative. highly recommend.

Easy fast check in, clean storage unit that's easy to move in and out of not ever super crowded. staff here very friendly and helpful. I've been to other storage places where the staff is nosy, intrusive and non helpful. complete opposite here. would never switch to another location!

Want to Thank the employees of Public Storage for their courteous service and Thanks to the property manager Michelle for her follow up call to check on my satisfaction with the unit and my check in experience.Thanks also to Marie who was on duty on the day of my check in great service.

I have been into public storage in Revere several times for packing supplies I live nearby and I am able to walk there the staff has always been very helpful and informative steering me towards the quick pack I would send anyone I know there who is in need of storage and or supplies

HI JUST RENTED ANOTHER UNIT IN REVERE FOR PUBLIC STORAGE AND HAVE BEEN VERY HAPPY WITH THE SERVICE I RECEIVED.MICHELLE THE MANAGER WAS VERY HELPFUL IN GETTING ME A GROUND UNIT AND WAS VERY HELPFUL AND KIND WHICH IS VERY IMPORTANT WHEN DEALING WITH THE PUBLIC..SOME PEOPLE JUST DONT TAKE THE TIME TO ANSWER ALL YOUR QUESTIONS WHICH IS NECESSARY...MICHELLE IS DEFINETELY AN ASSET TO YOUR COMPANY...THANK YOU MICHELLE FOR ALL YOUR HELP....CLAUDIA

Michelle was absolutely incredible in helping us out! We had a major time crunch and she was not only thorough and efficient but extremely kind and and made us feel that our time and business with PS was highly valued! Truly an outstanding person and employee! 5 stars for PS on ward street.

I went in to purchase a few items for packing ! Michelle was very helpful !

MICHELLE WAS VERY PATIENT PROFESSIONAL. I WOULD DEFINITELY RECOMMENED THIS PLACE OF BUSINESS

I have rented at several Public Storages now. I am very pleased with their properties and their staff. Revere is a great location. I highly recommend them!

I have rented at many storage facilities because I am a business owner. I'd say that revere public storage is my favorite place to go. I've worked with Maria and Christine. They've treated me well. Great customer service. The property is always clean. I plan on staying here for a very long time. I would recommend to anyone needing storage.

Publicstorage in revere grasia por alludarnos y tratanos bien

Michelle was very helpful and efficient!

Two thumbs up for the Revere Public Storage! The facility is clean, well lit, and easy to access from the highway. Competitive prices to their peers. What won me over is the highly professional staff. More specifically, Michelle was just awesome in helping me to understand my options and went out of her way to ensure that I was satisfied with my unit. All around great experience with the Public Storage!

Public Storage held a unit for me for approximately one week, and honored an online price that was initially offered to me, which was cheaper than the walk in price. The Revere staff at Public Storage was super friendly, informative, and helpful. Just today, I was in a hurry to move things into my unit, but had forgotten my access code and needed a little help finding where my unit was again. The two employees working at the time, were working together to help me - one was writing my code down, while the other was locating where my unit was on the map and was preparing to take me there. Both were very helpful! Thanks!!! So far my service has been great!

Nice location and great customer service provided by Michelle

Staff (Michelle) was very professional, courteous and very helpful. Took me on a tour to visit different units/sizes.....appreciated that!! The building is in an excellent location, it was clean-inside and out,...secure (completely enclosed with chain-link fence-all intact) and extremely easy entry/exit through gates with codes. The prices were very good-affordable and fair. I would highly recommend this Public Storage location to everyone!

Maria was very helpful with the move in process. She is very friendly and made moving in a pleasant experience

Great space & location! Fast, easy, & friendly check-in by The attendant Michelle! Thank You!

So, I normally I don't leave reviews but I wanted to make sure that anyone looking for storage space knew about this location. I did a lot of research on storage space in the area and Pubic Storage in Revere was by far the best and cheapest. We had the pleasure of working with Michelle and she was truly wonderful. Not only was she efficient (she had us processed within 15 minutes) but she was kind, friendly and quite a pleasure to work with. I highly recommend this facility.

I stopped in today in revere to pick up some moving supplies and maria helped me. The office was very clean and organized. She offered for me to do a review of my visit. I will definitely return again if I need further supplies.

michelle was very helpful and was able to answer all my questions. she also gave me a quick tour of the property where i noticed how clean and tidy it was.

My,NAME IS JOHN LOGAN MY DEALING,WITH,MICHELLE,AND MARIA,WAS GREAT AT PUBLIC. STORAGE AT 195 WARD-ST IN REVERE,MA AND THEIR BOTH COOL PEOPLE.

Public Storage was very helpful and kept everything clean inside facility I don't think its climate controlled it still gets hot in summer and cold in winter. my bill went from 45 in 2003 to 121 in 2013 for the same service the same locker. we finally cleaned it out and left at least now I can save money. but when we needed it for storage we had it so thanks pub storage for 10 yrs of service.

I stopped by public storage supply in revere for moving supplies. Office was very clean presentable, staff was friendly, cheerful and very helpful. The clerk helped me save money by recommendation the quick pak for my needs. I will definitely return to this facility again now that i have moved to this area. Thanks you so much!

Thanks to Michelle, manager of Public Storage in Revere, MA, for serve me well and help me pick the appropriate space I needed. Thanks God bless Michell ...

I been a client since 2011 in and out never have any problem it's clean and it's safe it:) and I would recommend to anyone needing storage

I needed to transfer to bigger unit and michelle and maria were excellent helping me. I am very happy with facility and would reccomend to my friends and family.

Public Storage has provided me with great service and a secure and accessible storage space. My previous storage area was poorly secured and maintained, I would recommend the Revere location to anyone looking for a professionally run and maintained storage solution.