Public Storage Self-Storage Units at 800 River Street, Hyde Park, MA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 83/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 83/mo $111Best Price Label -
10'x10'Online only price$ 161/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 161/mo $214Best Price Label -
10'x15'Online only price$ 285/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 285/mo $379Best Price Label -
10'x15'Online only price$ 291/moLarge 10'x15'- Inside unit
- 1st Floor
$ 291/mo $388Best Price Label
Nearby Self-Storage Locations
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Hyde Park Storage Units Near West Street and River Street
Hyde Park storage units give you a way to clear your house, and your mind, of unnecessary clutter. Our location in Hyde Park serves the West Street/River street community, providing convenient self storage for all. Our storage units are conveniently located near Blue Hills Parkway and Blue Hill Avenue.
Boston residents have been turning to Hyde Park for an alternative to city life for decades. With its ample outdoor space and historic homes, it's a breath of fresh air. However, it's easy to fill up those Colonial and Victorian houses with an overwhelming amount of stuff.
When that happens, we're ready to house your extra belongings in one of our more than 400 storage units. Our popular large sized 10x20 storage unit can fit up to five rooms of stuff, ideal for remodeling, moving, or just getting things out of the way.
Located on the banks of the Neponset River Reservoir, our Hyde Park location features both drive up access outdoor storage units, and climate control indoor storage units. An onsite manager can guide you to the best storage solution for your needs today.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 444)
Now Public Storage is a horrible experience. They made a mistake with processing my payment. It took many calls to National as well as the local facility to get it straightened out. Then they still wrote the receipt for my repayment as if it were my fault. Rates go up far too often. I was quoted a price, it went up without notice in a short period of time. I would not recommend them to anyone. Use another place. I wanted to give no stars but that wasn't an option. Quite a while ago. Years: Rick is a great customer service agent; he is friendly and attentive.
My first time using storage Wanda helped me a lot . Thanks you so much Wanda
Wanda was very helpful and me getting my storage. I'm very pleased
Wanda helped today and she was very helpful. Awesome customer service.
I had excellent service and support from Miss Wanda at 800 River St., I really liked the way she treat myself and help solve my situation, quickly, effectively and adapted to my standards. Thank you Wanda for your services.
I appreciate the service, Thank you Wanda. 🙌🏾
Nice & clean facility, reasonable pricing , also I was having a little difficulty trying to reserve my unit online I came into the office & the manager Wanda was kind n friendly. She knew exactly what was going on & even offered me a promotion to save on my first month.
It's been great. Wanda, was extremely helpful
Wanda did a great job with me today 👏
My 1st time at a storage place and I just wanna say that it was the BEST, POSITIVE & HELPFUL experience EVER. Jack and Wanda went ABOVE & BEYOND. I was there last week and I didn’t even wanna leave. Love the way the work as a team. They help and support each other. I was supposed to check that place and another one B4 making my last decision, but I don’t think there’s a better place than that one to get what ur looking for. Thank you guys and if I ever here of a friend looking for a storage place I’d definitely send them to y’all. I’ll be moving my things next week. Great employees are like a four leaf clover, hard to find and lucky to have. Congratulations for having such GREAT employees 🥳🥳🙌🏾🙌🏾🧡🤍💜
Great customer service Wanda was very helpful
She is so friendly and helpful.
Best service! Wanda was of very great assistance to me when I was down and need it it more than anything!
Good day I'm just giving a good report on the River Street location Public Storage here now with Mr Frank is his name absolutely wonderful service very very helpful we need more like it you need to raise and as soon as possible God bless you and we as soon as you can get some more in like him you'll be doing yourself a favor God bless you have a wonderful day and thank you once again.
Great customer service Frank was very helpful.
Frank was very helpful. Move in was and is super easy
Frank is sooo awesome and very helpful!
Rick was very nice and helpful
Very good, Rick was excellant
I can’t say enough words to tell you how great and hardworking FRANK is @the Hyde Park storage unit. We’ve had this unit for 2 years but this is my 1st time visiting in person to remove some items. Anything I needed from a dolly to directions FRANK was SUPER helpful and patient!! He needs a raise!! This place is very busy, surprisingly. And I’m here on Mon afternoon during everyone else’s work hours. He definitely needs a raise!!
Alicia was of great help to me when I came down looking for a storage
I had an issue and these guys called me right away to help me resolve it. Very happy with the response and resolution.
Elijah been a good help with my storage unit.
Elijah help me today
Stop by public storage great customer service a guy name Elijah really help me out.
Very friendly guy behind the counter, convenient location, easy parking, and boxes, etc for sale
Elijah help me a lot today with my storage.
Keo was very helpful in helping me secure my unit my original one was to small and he advised I go with a more comfortable size move in was nice and simple.
Very bad service there
Rick the owner was very nice and helpful. Dividers are up now
Halló!! When you need a fast and good moving, talk to us!! We gonna be happy to help you!!
Public Storage in Hyde Park is amazing. They're very clean. The staff here are very helpful, they have great customer service. I highly recommend them to anyone in need of a storage unit. Thank you I greatly appreciate you guys for your wonderful service. ❤️
Keon the store manager, was very helpful. This was my first time getting a storage, so I was very nervous about the process, but Keon made it super easy. Thank you.
I needed a unit to store my furniture and some other household items during a remodel. This location is close to my house, climate controlled, and had good reviews. My first 10 months were fine, however, there were moisture problems in my last few months that caused mold and mildew growth on my furniture and several other items, and there was generally a musty smell in the building. I tried contacting the District manager, but never received a call back.
Amazing customer service!!! Keon helped me out so much, gave me a tour of my unit, very friendly and courteous... I highly recommend this location!
The last time I reviewed this location was 4 months ago and today I just finished moving the final bit of my belongings out of Public Storage here in Hyde Park. I highly recommend this location and Keon who does such a great job. Thank you!
Keon and Elijah were super helpful finding me a storage unit !! Definitely would recommend this place to friends.
Keon A. Was very helpful and understanding helping transfer from uhaul in Worcester to public storage I highly recommend them.
The public storage at river street has been very convenient for me. I've been especially impressed though by Keon A. He has been very approachable and resourceful. I think he's an asset to Public Storage. Delroy P McDonald Former renter # 112
I have been a customer at the Hyde Park location for a few years. I decided to do a survey and review. The property manager Keon's customer service has been superb. I have received several courtesy call from him and he has been able to answer and help with any inquiry that I've had..... I give Keon and this location 5 stars.
Mr. Alston was a very great help he helped me look for a storage unit really great help from the kid. Keep up the great work big fella
Very please with costumer service at the high park site I spoke to an employee by the name Keon and he was very helpful!!!!
Met Keyon the other day he was so helpful. Waited for me removed all my stuff Thank you Keyon
I have been this storage facility for a couple of months, it's clean and the staff is amazing. Today a was looking for one of the supplied carts and Keon was great he let me know that more have been ordered and even offered to lend me shoe spikes (yaktracks) if I needed them for the ice.
The young gentleman Keon was very helpful with his customer service skills. I would recommend this place for storage.
I super appreciate the help that Keon provided for me today. I was unfamiliar with the whole storage thing. The storage belongs to my dad and he's in the hospital at the moment. Keon was there when I needed the help. Thank you Public Storage. I would definitely recommend this place to others. Thank you Keon your the best!
Worst place ever, attendant leaves for lunch and doesn't return!! District doesn't care!!
If I were allowed 10 stars, I would give 11! Elleni was super helpful & remained calm even as I became overwhelmed. Super patient customer rep!
Amber was amazingly nice spoke to me with respect and kindness!!
Elleni is such a wonderful person she helped me through my rental, had a great converstion with her such a kind soul. She made me feel so comfortable about getting mu storage
Mr.Alston did a great job helping me and my family at the storage place really appreciate this guy he’s the best keep up the good work big man !!!
I'd really like to recommend this location in Hyde Park. Elleni has been my main point of contact. She is not only professional but very nice and a pleasure to interact with. We rent 2 units and are thankful that she runs such a great location for so many families in this area!
Elleni helped me out so much I got movers coming tomorrow and I lost my Keys to my lock but she’s going to remove it for me by the time the movers come tomorrow she’s such wonderful person
Elleni was so wonderful she helped me so much, this is a great storage place and it’s very clean
Elleni was so wonderful she helped me out so much, I was so stressed out about things but she helped me figure it out got to be thankful for her
do you have available currently indoor vehicle sto? i need a 8x14 for my MIata MX.5
Buen servicio y excelentes locales
Customer service was great. "Elleni" was a phenomenal help, and answered everything I wanted to clarify.
Ellani was great. I felt so bad because I’ve had my stuff stored for over 3 years. She made me feel ok about everything. The people are very nice at this facility.
Thepla e is great and Ellani was very helpful
Ellani was very helpful
Rick was very helpful!
Rick was very helpful and personable
Rick was very helpful
Rick helped a lot
Great guy, Rick.
Rick was very helpful to me
Outstanding customer service very pleased with Ricks way of working with me.
Rick is the best he’s so helpful he made it so easy
good place
They are truly too expensive
Rick was great
Rick was fantastic.
Place is good, Rick very helpful
Rick makes this feel you r ok so awesome
Rick was awesome
The staff is super friendly and the service was amazing. They accommodated us with no issues and stayed in touch when ever something was going on. Overall the best facility.
Rick was informative and precise of explaining the unit. As first time customers we appreciated his help
Awesome sauce😁😷
The customer service was really awesome made me feel comfortable..I had a rough day so he put a smile on my face had me laughing. Although he don't even know that I was stress. Awesome 800 river st..
Public Storage was my first time, and Rick was awesome explaining every size and capacity of furnitures. Thanks a lot Rick!!!
Great Service, very helpful making an awesome experience!
Rick was very helpful and nice
97% Full
Excellent service!!! Very accommodating.
We had impeccable service by Rick and KY. Rick was very helpful I recommend anyone to come and book a space . Excellent service!!!
Great service, rick is helpful and great humor.great service
We had impeccable service by Rick. He was very knowledgeable and so helpful.
Great services were provided by Rick. I recommend anyone to come a book a space.
We had a long day of moving and after filling a pretty sizable unit, we were in need of additional space. Rick was prompt and helpful getting us the space we needed. Always appreciate great customer service!
Rick was more then helpful. I don’t know what we would have done without him.
Mr. Rick was very helpful and kind
Rick over at that Hyde park location is the man. Instead of watching us struggle he came in like super man and helped us move our vending machine. Professional and Smart man. I really appreciate his help. You wouldn’t understand unless you was there. RICK!! RICK!! RICK!!
Rick was very helpful nd I like the automatlc gate
I am currently renovating my house and needed to store my contents for a few months. From the moment I was price hunting to actually moving in Rick has been an absolute GOD SENT! He called me to confirm and also let me know about other deals they had going on which worked out because I ended up purchasing a bigger unit and filled it up. It didn't stop there, everytime I have visited my unit, Rick us onsite and ready to assist in anyway he can, that let's me know that he is attentive and that my unit (along with all the other unit) are well looked after. This past weekend we were running a few minutes behind on getting to the storage unit and Rick graciously allowed us in and stuck around to make sure everything was safe. It is so comforting to know that people still care!
Rick, is a live saver. He should me how to get everything done and Communication made me feel at home. Thank you Rick
Rick’s costumer service is amazing and he’s very personable.
VERY HELPFUL!! THANKS RICK FOR ASSISTANCE!!
Rick good helper and he nows what his doing. Thank you Rick
Great customer service from Rick.
Rick is a great asset to public storage
Rick show me how to make a easy process and its greatest value for me and other friends
Rick is an amazing guy and extremely helpful! One of the best managers I’ve met to this day!
Public storage is good Rick is. A great asset
Rick is a great management emplotee he should get a raise
Rick was a great hel p good place
I just want to say rick is a very nice guy very professional and make sure he take care of customers always has his covid mask on and very polite
Public Storage is a great wonderful facility Rick is very helpful i need to get something out of storage earlier one morning an with no hesitation he came in early to let me in
Pleasant Good Morning taking this time out to thank Mr Rick at Public Storage for His Service our stayed there was worth every cent Thank you on the behalf of Me an my Wife great Business Place.
Rick was very helpful and very knowledgeable and professional and courteous
Rick is the best!!!
Is amazing guys
We had a death in the family and needed storage immediately. The attendant was so helpful with box purchases as well as suggesting an online reservation so that I could share the room dimensions with family. Everyone was an emotional mess, but he was patient with guidance and direction.
Rick is the Best, I needed to get into storage and he helped no issue. Best service ever cause I had the movers waiting. Thank so much for your service Rick
Great service and facility. Rick the on-site manager was especially very helpful.overall a very pleasant experience
Rick was really helpful with the process. Its a good storage space with good security.
Shout out to Rick, he was very helpful.
Manager was super helpful and very nice!
Rick gave awesome customer service and support. Thank you so much for you time
Hello, ill say thak you to Rick for helping a lot specially with my baggage they were so heavy. Good customer service, really friendly. Thank again to Rick. Much love
Clean environment and kind employees, safe place for your things
The service was excellent thanks to my guy Rick awesome job💪🏾💪🏾💪🏾💪🏾 definitely will recommend his services to others
Rick is very helpful and pleasant at all times.
Place is clean and very friendly staff, Rick is great
Its a great storage unit
Rick was awesome and very helpfull
The guy at the front desk Rick is awesome
Rick you are awesome,Thank you for your kind,friendly and great customer service.
Very nice staff.
On this past Saturday I rented a storage unit. Rick was super helpful and informative. He made getting a storage unit fast and easy. With everything surrounding covid-19 going on, I was afraid he’d be apprehensive and not want to help but was even willing to put the box set I purchased in my car. Thank you so much Rick.
Clean&friendly!
Guy at the front desk is great, he knows what he’s doing respectful, kind, courteous, just a great person. I would highly recommend this storage facility!!
Rick is a kind, gentleman who was most helpful straightening out my unit!! Go to OS for your storage needs! Excellent service!!
Very friendly and helpful with the online access Thank you !!!
Great service...very friendly easy!!!
Awesome experience, very helpful, great customer service
Place is nice and clean and perfect customer service
The best storage I see on my life. Good customer service. They're very professional.
Thank you Rick. You have been very awesome. I’m so grateful for your help.
Knows how to work with their customers.
Rick is absolutely awesome. Very helpful, knowledgeable, and is always looking for ways for you to save money. Keep smiling Rick
The is nicd and good
Rick is great and place is cllean
I don't like it
Great experience! I love it and highly recommend it!
Friendly staff
Good customer service
Expensive
Friendly, excellence, nice, superb, clean place, great integrity Rick was helpful
This Places very nice the stuff are really nice and comprehensive..
Very respectful and professional Did and amazing job going over paperwork with me and showing me my unit
Great service Rick was outstanding with the help
Great service. Friendly staff
It is great. Everyone is respectful. I feel like my stuff is very secured.
Rick did an awesome job helping me today! Thanks so much I would definitely recommend
This public Storage is awesome. Thanks to Ricky for his help. Good customer service
Nice place to store my stuff, I rented the 10x20 unit that is outside. It was really conviniant becuse i could get my car right next to my unit.
Rick is the greatest takes his time to answer all my question.
Stephanie Lee assisted me with Excellent customer service. She is an asset to the company! Wish I could hire you! Awesome!
Rick is very friendly and answer all questions.
Very nice place to store your belongings Ric was pleasant
The place is friendly and clean, Rick was very helpful
I always tell family, friends and strangers about public storage in hype park there you will be treated like family Rick is an awesome person to work with you and for you he care about u I have family member there right now because of word of mouth and Rick
Great Customer service
Rick was very knowledgeable and helpful with everything.
Rick Great guy always willing to help.... He makes this run smoothly
Brother Rick is personable and very helpful at all times. The site remains presentable and friendly
Public Storage in Hyde Park on river street features wonderful customer service that is second to none. Rick's approach and personality is warming, welcoming and understanding. Incredibly insightful and kind. I've had personal experience with UHaul storage and the service difference couldn't be more stark . Thank you Rick!!!
Great experience with Rick! Made my moving experience less stressful!!
This place is great, Rick is awesome great customer service and very helpful
Nice service costumer
Rick was the best help me to find the perfect storage unit.☺️
Excellent service best prices, clean rooms Rick is the Best in helping finding the best suitable rooms
Nice room
Very easy and fast. Rick was extremely helpful
Place is bright and clean Rick is great
When it comes to professionalism and personal care you get the best with Rick from Public Storage. Thank you Publuc Storage for your choice in selecting the best of the best. Dave A.
Place is nice and clean and very good service
Getting a unit and check in was very fast, professional, and friendly! Moving out was also just as great thanks to Rick :)
Nancy was very kind and patient with me and new exactly how many boxes I would need. Very professional and great customer service. Definitely will come back again if I ever need storage
As much as I hate moving the Gentleman whom helped me made is easy and pleasant for me. Rick was informative, helpful and professional. I would definitely recommend people to this facility to see Rick.
Great storage place. Easy to store things has an elevator
Pleasant in Pleasant salesperson representative and the location was clean and safe
Nancy was very helpful and gave my son and I great customer service. Will definitely store here again
Rick has always been great to me and my mother. Public Storage is great!
I appreciate you guys so much! Thank you!
Your property manager Rick was fantastic very knowledgeable and friendly
Pla places friendly and clean hey
Rick is the best very helpful anyday
Un maravilloso servicio!!!! Stores cómodos y en diferentes tamaños de acuerdo a tu conveniencia. Los precios son asequibles. La ayuda extraordinaria, me siento complacida por las atenciones del mánager, Rick es fenomenal! 🤩✌
The storage place is friendly and clean
Great customer service. Rick was very informative, patient, and helpful throughout the entire process. Convenient location and large units.
Absolutely best priced storage! Very kind and welcoming management team!
Place is clean, manager friendly
Place is friendly and clean
Rick was very awesome with his customer service and explaining things
They are very helpful and strong customer service skills, always willing to answer your questions.
Good Deals
Clean space, great customer service; answered all my questions.
Great service. Rick very nice guy he explained very well.
The employee on duty yesterday was very nice, helpful & made sure I understood everything I was very pleased with his service & he didn’t make me feel like he was rushing me out & he answered all my questions
Public is everything i hav been lookin for, an RIck is the best
Amazing service amazing price they staff made me feel very welcome and most of all i kno my stuff will be safe still here this place always in and out no problems
Rick is always professional, detailed oriented, always greet you with a smile and provides his knowledge of things when asked. Thank you Rick at River Street.
Management was nice knew his whole layout of the building and very nice person
Wonderful customer service and quick service spoke to Rick very nice friendly guy strongly recommend
Great service quick responses
Rick is great. Place is clean
Rick was very nice and helpful
The customer service was great offering consult, referrals and resources toward the optimal, affordable experience. Thanks, Rick!
Was assisted Rick he was extremely nice and very helpful the units very clean.
Excellent 👍
Very nice gentleman.
Customer service guy helped me move some of my things
Place is nice
Place os clean and friendly
You need to storage your staff self storage on river st is the spot . Rick great customer service appreciate you pal.
Talk to Rick he's awesome!
Always friendly and customer oriented
Place is clean, neat, friendly and Rick is awesome.
Rick is amazing and very helpful in assisting me set up my storage unit!
I was very pleased with the service that we received.
Terrible at customer service. Reps at location and corporate office are very unprofessional. company doesn't value their customers
Rick was a great guy. He is very knowledgeable about all aspects of the business.
Very Very good costumer service
It was very easy to rent space, the manager was friendly and knowledgeable The space was a good value, clean and well maintained
Good service
Most accommodating location. Came from Florida and was greatest customer service and welcoming.
Nancy was very helpful and friendly
Rick is an excellent person to be doing this job. I came in frazzled and he settled me down with his calm demeanor and understanding nature. He has made this whole situation easy; he explained everything so well. Kudos to Rick for all he has done for me.
Nancy is very helpful
Excellent place, friendly staff, Rick was great
The place is clean and sales person was very good.
Very friendly and thorough service! I'm more than satisfied. The staff went above and beyond to meet my needs
Excellent service & good prices
This is a joke, do not fall into the trap. I had to come and edit my old review, & that's how uncomfortable I feel after trying every month to empty the storage and not having access to the trash. Rick was always telling me to come by the end of the month, and he would let me use the trash because "it gets too full." There was I, this weekend (end of month exactly on the 30th) BUT still, I was not allow to use the trash!!!! He has no words period. LOST all my respects. I feel like he was trying make me extend my renting period by not allowing me to use the trash. I actually did not need the storage anymore, but I had to keep paying because there was no place for me to throw away trash. If I could give a zero star I would because I know he gives a zero Fu(k$...... By the way don't waste your time calling me to re-write this review like last time !
Great customer service positive attitude, explains in depth exactly how to rent a unit. Very professional I was pleased with the service.
Excellent customer service and knowledgeable of the business.
This is a really great storage facility.
Super convenient and nice amenities.
Ricks a great help, good service!
This public Storage is nice. Rick is Very Nice and Friendly. He gave good detail and good deals. Answered every question we had.
Rick is very friendly but Morty was no where to be found! Hahaha
David was extremely personable and knowledgeable. He was also very thorough. Great service!
Place is really nice and friendly and secure .
I had a good experience coming to this unit. David was very educational about the unit and made sure that I had everything I needed to move in the storage area. He is very friendly and will reccomend anyone to come here
Adele help me up today, nice person
Rick is the best and a very pleasant and personable person. Public Storage is blessed to have him.
Thanks for the great service
Rick was great. Customer service was a plus. Patient and kind .It was clean and inviting. An amazing visit to Public Storage alleviated a lot of stress and time the David the public storage rep was phenomenal patient very informative 5 stars
Thank u Dave for taking the time out to describing everything to a T. We need more employees like you....
Good staff
Rick had worked with me when I was behind
Nice good awesome 9
Clean fast service nice staff
I love the customer service awesome
Place is lovely will recommend it to my family and friends !!!!
Rick patiently addressed all my questions. Nice and clean.
Great service will always recommend that place to anyone just on the service alone wish I could give him 10 stars great guy friendly and knowledgeable
Love this Place The Staff is Great here honest Ppl no problems out of me !😎😎😎
Customers services was great happy camper
Nice clean friendly place for your storage
The place is nice and clean and friendly staff
Alex was helpful, friendly, informative, and efficient. He was able to answer all my questions and went above and beyond with his service. Thank you Alex!
Alex was very efficient in his job and knew the answers to all my questions. My family and I felt very welcomed. I’ll definitely recommend this site to my friends and family. Thank you Alex!
Competent, friendly staff. Convenient location.
The service was professional and friendly.
Very helpful staff members also . My move was very smooth with the help of Ricky
I had a great service at the river st location
Rick was very help with my getting a unit and I am pleased with unit.
Rick is very pleasant and helpful.
Beautiful experience, the best and quickest service, Rick helped us out plenty
Good service friendly service and helpfull
Real simple and easy to use.
Horrible place rat poop all over my stuff. Also management is horrible. Moved out 2 days into the month and was forced to pay for the month and leaving them to rent out my unit so they getting paid twice. My advice go somewhere else.
Rick is an amazing attendant at public storage. He was very attentive to our requests and very appreciative of our business. He is helpful and the facility is clean .i couldn't say more.
Great, friendly staff. Rick & Macayla were super helpful. Awesome service.
My man Rick over here at the public storage in Hyde Park help me out, when I needed things to move from my old house into my new living quarters. He mad everything fast, smooth and simple !
Place is nice and neat, friendly service. Highly recommended
Very friendly, great service, clean and neat
Super nice and helpful! Upfront and honest. Thanks for the help!
The building is very clean and neat. Rick is very friendly and polite.
Place is clean, super affordable, great customer service. Strongly recommended. That gentleman Rick, he rocks!!!
Great customer service from the guys down at public storage ... thanks Tommy guy Rick for helping
Great place Rick is good to work with helped me get a smaller unit so I would not have move else where
Price of storage units per month
Staff is excellent
Public storage is nice and clean. The workers are awesome!!!!
Saved me a whole lot of money!!!
This sucks because they keep increase the the rent
The place is great I love it
Great customer service at this location
I had a great experience at this storage place
Customer Service could be better
Convenient location and helpful staff, especially Rick. The only inconvenience is the closing time, though I understand the reason why.
I don't have nothing bad to say about them because this is my third renting a unit with them
Beyond my expectations on a Happy Fathers Day Sunday! Really thankful for Rick.
... I love the place, it's nice and clean .. I feel my belongings are secure and great customer service ..
Wicked good
Clean and safe place. Friendly service
Rick was very helpful to me as I started a storage with him about a month ago. He was very clear, and seemed to care about my needs as a customer. I went back a couple of weeks later with my mother in lae and was lucky enough to get Rick again. He was again very helpful and even came out to the truck to assess what we had in order to see what size storage unit we need. Great service and safe storage
Great customer service and representatives
Rick was very pleasant, has excellent customer service skills... I would highly recommend anyone to come rent at this location....
Work with one nice guy
Friendly and great customer service !!
Rick was extremely personable and kind. I loved working with him. He walked us through the process of storing our storage impeccably.
Rick was very personable and friendly, our unit was clean and we were very satisfied.
The place was very clean and Rick was informative !
Ricks a good guy. Very informative.
Place is nice and clean good service
Rick has been awesome he helped me through everything I needed if I should choose to use another storage I would choose this one, thanks again for everything Rick
Clean nice affordable spacious convient
Place is nice & clean,professional customer service
Customer service is great, place is clean and easy to access.
Quality service, very informative. Made things very easy for me.
Rick is a great manager and very kind Its clean and accessible
Good worker Rick, he was vary helpful
I've never had a bad experience yet with them and Rick is always very very helpful and kind
place is clean and neat and Rick very nice guy
Rick was nice, friendly & helpful.
LP great service place is clean and safe
Danielle was very detailed and thorough . Although She was training Annie, Danielle was very patient. Annie was great for a first timer. She handled her self very well. The both of these young ladies were wonderful and made things easy for me. Also through out my whole experience Rick also has been very helpful and supportive. All these guys are awesome..! Thanks for everything . Respectfully, L. Harvey K. Cornelius
Rich is very personable and gracious. I love this facility and would highly recommend to any and everyone on my bus at the T. ☺️
Great person very professional. .
Rick is good.....
Great service!!
The staff was very helpful and personable. This was my first storage experience and I'd definitely do it again. I posted on Yelp as well to let the people know how great it is!
-* If I could do it all over again I would NEVER COME HERE Rick is a liar they steal your stuff THEY RAISE YOUR STORAGE FEE (ROBBERY) N smile n laugh about it STAY AWAY
Very clean and professional gentleman
Rick was very helpful. He made this move a little easier. Thank you Rick, you are awesome!
She treats good. She has done a perfect job.
They work with you in so many ways. They are pretty good.
zhana is great! I really appreciate her taking the time to explain everything thing. Thanks!
Rick is the best ... Nice building and good boxes. Very secured building. :)
Rick was extremely helpful and patient and place was great. Thanks!
Building is nice and good customer service.
Very good customer service.. Would recommend.
Rick did an awesome job. I should recommended you guys to go to Public Storage in river street when you need one.
Public storage in hyde park is awesome. The property mangers rick and zach treated me very well
Zach and Ricky were awesome and fast. Id recommend public storage hyde park to all with a need for storage =)
The place is very useful
This is my first time renting from a storage place. And Rick was awesome I would recommend Public storage to all my friends.
Rick is the Best. Building is awesome nice and clean
Very professional, knowledgeable,and presise with a lot of information Rick represented the Company very well.
Rick guy is great
Amanda and Rick did a great job with check in, highly reccomend
Were very welcoming,displays a level of professionalism and was very curtious thanks you your great work
Brandi and Rick were extremely patient and helpful. They welcomed me with a smile and they answered all questions throughly. Very pleased with their customer service!
brandi and rick were very helpful
Brandy is a great costumes service! She gave me a great service today .
As a first time renter of public storage my experience was awesome.. Rick was amazing, he explain everything to me and I left feeling my personal items would be safe. My storage door got stuck due to my bed frame falling Rick fix it with no charge! If your looking for storage place this is it.... My God Bless all staff and family member of Public Storage. Sign, First Timer
Zachs customer service Was awesome. I'd recommend public storage and their specials on units
Mr Rick is the bomb he has the best customer service
Rick is awesome and the place is clean
Hey Rick is very good ..customer service. Person..
To whom it may concern: you have employees name "Omira and Rick" which is in my opinion the most proficient customer relations employees that I've have ever had the pleasure in meeting.......keep up the good work.......Thank you
My experience was awesome. Rick is an outstanding gentleman. Always takes great care of his customers. I will use this location, and will most certainly recommend storage at this facility.
I've been a repeat customer with Public Storage for several years and I can't say enough about them. This site specifically is kept very clean and Rick the onsite manager is polite and very helpful. I would highly recommend this location to anyone looking for a secure storage facility.
The facility is clean, well run, and is more secure than most storage facilities. Rick was great to work with from move in to move out. He explains everything in detail, knows me by name, and is very courteous. If you are looking for a big business with a small business touch, then this is the facility for you.
Rick and crew were very helpful, easy to access, clean and neat
Rick and impairs are great, place is clean and to access
Excellent!!! Rick is the best, very nice!
There service was awesome they explained everything and gave me a great price. I had gone to 4 different places and none of the places topped the service or the price. Go by and you will see wat im talking about.
I love the cleanliness at the site it's safe to say my belongings are too. The staff are sweet polite and helpful.
Rick was such a great help, listener and a teamworker. He got me right where I needed cuz I had no idea on moving and storing. Thank u so much Rick ur a life saver..... GO SEE RICK PPL... He Got you... #Rickisthebestest#
Rick was very helpful and I would come back to this location if I had to use storage again thanks Rick ur tha best😉😉😉😉
I received a call 45 days after first placing my belongings in this facility only to find out that I had not locked my unit correctly. When asked why wasn't I notified sooner, I did not receive an answer except that the person responsible for checking twice a day, had not done their job! Needless to say, I was angry! That's 90 inspections and not once did that person notice my lock was incorrected installed-give me a break! The facility had a broken back door, their are mice traps on the floor and I will think twice before recommending others to this facility.
Rick is awesome we would totally use them again and recommend to all that need extra space!
Very good service
Place is nice and clean,great hospitality anexcellant communications,people are great,highly reccomend
very polite staff had no problem dealing with them again or recommending them to someone eles
Place was nice. And customer service was awesome.
My experience was fine for a first time storage renter omaira the customer service rep was nice and patient enough to walk me through the paper work and answer all my questions.
I would like to thank Omaira for the great Customer Service today. She was great on giving me all the info I needed to know. I would recommended my friends and family to your location. Thank you, Gloria I. Martinez
Omaira and Rick have outstanding customer service. They are always polite and very informative when I have any questions about the storage life. Keep up the good work Omaira and Rick!!!!!
Very friendly and patient.....great customer service
Rick and Omaira were very friendly and helpful! I needed something right away and Rick found me something affordable and perfect for my needs. I recommend them to anyone who may need help with any type of storage. Thanks again guys! T. Portis
Rick was very helpful and provided clear information about the storage unit and the policy of the company. Thank for your help.
Had a very pleasant experience with Rick. He carefully explained all of the policies and took the time to answer all of my random questions.
I met a good public storage professional named Omaira she was very helpful even when I made a mistake an paid the wrong person bill but same name as mine. she fixed it and even put the made on the right bill for me so I am very happy with my experience
Moving can be a very stressful time in one's life. The staff at Hyde Park public storage were so helpful on so many levels. In a world were auto or voice mail is taking over , it felt good to have human contact to conduct personal business with. The staff didn't rush me and made sure I was clear with the whole renting processed world.
Rick was detailed and made the move in easy and comfortable. Would reccomend this place to all
Very friendly staff. Rick bent over backwards to help us.
Omaira and Rick did an excellent job explaining how the storage runs in terms of if I should take my stuff out now to avoid additional Charges and every other conditions in the agreement column. I really appreciate their feed back because they were calmed and patience and make sure I understood my decision before I make the wrong decision. If I were the BOSS I would have given them a raise. Rick and Omaira are hardworking guys they are patient and ready to explain to you till you are satisfied. These two staff are really good employees that will make this company live as far as they are there. They both deserved a better pay raise.
i went into the public storage at hyde park it was my first being in a storage facility, didnt know what to expect but after talking to Amaria i understand quickly what it was all about, she gave us atour and explained everything in details iwas impressed , even if i wanted to change my mind i couldnt because she was so convincing, the place is clean and very easy to get to,iwould recommend this storage to everyone who is interested,Rick is very friendly and funny too, great staff. keep up the good work guys!!!!~
Lisa and Lamond does a great job keep the good work
Awesome service!!!
Omaria did an excellent job explaining, how the storage runs in terms of if I should take my stuff out now to avoid additional Charges. I really appreciate her feed back because she was calm and patience and make sure I understood my decision before I make the wrong decision. If I was the BOSS I would of given her a rise.
This is my second time using this storage location my experience has been great the first and second time. The first and second time Rick helped me with all the paper work and my unit the same one I had the first time :-) but they are great and would recommend them to my family and friends.
My experience at Public Storage was the best. The place was very clean and well kept. The people were nice and very helpful. I would go to join else for storage.
This is a very good location to store your stuff. The staff are the best. I needed space quick fast and in a hurry. So I contacted a few storage companies in the area and they did not pan out. I selected this one because the first months rent was only a 1.00. The next thing that happened is that I selected a certain unit on the internet to rent and when I met with the manager he offered me a cheaper one with the same amount of space so I saved a lot of money by going to this location. The staff has very positive and friendly attitudes. They are very cooperative and they were waiting and ready to help. Make your move easier by giving them a call.
Rick was pretty cool and upfront about everything. The only reason they didnt get 5 stars is because the gates were broken on the one side of the property and anyone could walk in. Also i wished i could have had 24 hours or just longer hours to because the closed at 5 or 6 every day and i worked 9-4:30 I couldnt make it to my storage unit.
Rick is always very informative and helpful, the building is always clean and well kept. I would referred this site to all my friends and family.
Courteous, helpful, and professional. Are just a few words that come to mind when dealing with staff and facility I have recommended this facility to my friends and family and they are just as pleased as I am. The main overall feeling is that I feel confident, and safe with my possessions and this particular storage facility. I highly recommend public storage to all. Yours truly, Richard Andrade 316
Rick, the attendant/manager, was exceptionally helpful. We needed a tool to disassemble a bed frame in order to fit it into our car. He was very helpful and spent 15 minutes searching through his own tool box to help us find what we needed. He not only took the extra time and effort to help us, he was also happy to do so. Thanks, Rick.
I really enjoy the pleasantness of the staff at the Public Storage in Hyde Park, MA.They are no nice and easy going. They are Very helpful in giving you assistance and guidance in helping you to pick out the right storage space that fits your individual needs. They Do Not try to sell you something in order to make a profit. They help you to save money. They try to accomodate whenever the need comes up and within reason. Even in a stressful, painful situations, they calm you down and be of assistance. That's why I personally always come back to them. They should be given a reward or some sort of special recognition!.
Clean
Love it. Place is very clean and I heart Rick
My PS that I still use is very clean in and around the area. I get a safe feeling when there and is comfortably accessible. The staff is welcoming, helpful and informative with a smile. ***** 5 stars for Hyde Park...PS
Very respectful attendant they try to accommodate every body to there best expertise. I have been an existent customer of public storage of Mattapan before with the south Hampton location and now with the River st location either one is best, like I always say you want respect treat people with the same respect you want to get back and that's what their all about.... thank you guys
the storage has a very good mangerment their are always helpful and show concern about custom having equal use of dollys bathroom is always clean also pay attention to custom concern.
Facility is clean and bathroom well kept. It is easily accessible with a pleasant and helpful manager. The hours need to be extended to 7pm. Thanks.
The staff are helpful, pleasant and courteous. I have noticed a drastic improvement over the last year in the cleanliness of the property. inside and out. there used to be so much trash around the dumpster area and now the grounds are so clean! I feel like my property is safe at this Public Storage.
This public storage is probably one of the cleanest facilities I've ever been to. This facility also has very great customer service with Rick sitting behind the counter and the other staff. I would definitely refer this public storage to others.