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Public Storage Self-Storage Units at 290 Southampton Street, Boston, MA
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 194/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 194 /mo $ 194Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 251/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 251 /mo $ 251Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 314/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 314 /mo $ 314Best Price Label+ one-time $29 admin feeHurry! -
7.5'x10'Online only price$ 317/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 317 /mo $ 317Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 374/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 374 /mo $ 374Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 384/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 384 /mo $ 384Best Price Label+ one-time $29 admin feeHurry!
Nearby Self-Storage Locations
Self-Storage Near Boston
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Storage Near Boston, MA 02118
Self storage near South Boston offers climate controlled storage units at location. This location is also walking distance from the Andrew stop on the T and the Newmarket stop on the MBTA.
Small Storage Units Near You in Boston
Students at Boston University Medical Campus can use a 5x5 storage unit to stash school supplies to cut the clutter and focus on their studies. A 5x10 storage unit is a great solution for bikes, beach gear, and boating equipment to use at nearby Carson Beach.
Medium Storage Units Near You in Boston
We know living life in the heart of the city can leave you feeling cramped. Maximize a smaller space with a 10x10 storage unit, which can hold a spare armchair, desk, or bed frame.
Large Storage Units Near You in Boston
Local businesses will love the storage power of a 10x15 storage unit, which can hold up to five rooms of inventory, equipment, and office supplies.
Climate Controlled Storage Units Near You in Boston
All of the storage units here are indoor climate controlled storage units.
This location is conveniently near Boston gems like the Franklin Park Zoo, Museum of Fine Arts, and the Boston Commons, as well as the Boston Convention and Exhibition Center. Sports fans will love being close to the iconic Fenway Park, home of the Red Sox, as well as being close enough to catch a Celtics game.
Use our eRental program to book a contactless move-in that works for your stuff, and your schedule.
Find additional storage units near 02118 at 50 Middlesex Ave Somerville, MA 02145 and 156 Lincoln St Brighton, MA locations.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 660)
Paris was very attentive to my needs and I appreciate you. Good luck and I hope see more of you.
Lisa is the best! She is very helpful and always goes above and beyond to make sure that I have a smooth experience here at public storage. She is one of the reasons why I do business here instead of another storage. I really appreciate her!!
Absolute best customer service. Will use this storage building everytime I'm in town for business. Its clean, safe and affordable a as well!
I would recommend Public Storage on Southampton above all others. As stated in other reviews, Lisa the Manager is Excellent. She went far and above to help us with whatever we needed. Thank you Lisa, your the best!
Ms Lisa was very helpful in my hour of need and she helped me understand about Auction procedures. I really do appreciate her and her time. Xoxo Ms Lisa
TERRIBLE EXPERIENCE- Do Not Trust This Location
I started renting a storage unit at Public Storage in Dorchester in December 2024, and just two months later, the cost of my unit was doubled without any explanation. When I reached out and spoke with Lisa, the General Manager, there was no willingness to work with me or offer any solutions.
Upon further conversations with Lisa, she told me that I could move out on May 5th or May 6th and would not have to pay for the month of May. She advised me to turn off autopay and said since we’d be moving out right after the weekend and no one would be there, it wouldn’t be a problem. She acknowledged the steep rent increase and said this was a way to make up for it.
I asked her to confirm in writing, but she told me they “can’t email” and that I shouldn’t worry — that she would remember and honor what she said. When we arrived on Monday, May 5th, Lisa suddenly had no recollection of our conversation and refused to honor her word.
To make matters worse, when we came back with a moving truck on Tuesday morning at 7:30 AM (the website says they open at 7:00 AM), the gate was locked and no one showed up until 9:30 AM, causing unnecessary delays and frustration.
This facility is not trustworthy. Lisa lied, the posted hours are inaccurate, and the sudden rent increases feel like a bait-and-switch.
I strongly advise against storing your belongings here — look elsewhere if you want reliable service and honesty.
Very easy to get everything set and ready. Super convenient App to help with access and any questions!
Lisa is by far the best employee ever! She is always helpful and very knowledgeable and always has a smile on her face! Definitely an asset to public storage
KD really helped me out dudes a lifesaver would highly recommend !😁
Lisa is a lifesaver! She’s always so welcoming whenever I visit and she was even able to get my lock cut and changed on the same day!! Truly a gem.
Lisa at this location is fantastic! She understands the property thoroughly and explains the lease and logistics clearly. Always cheerful, Lisa cares about her customers and treats us all with kindness and respect. We are very happy and very lucky to have Lisa with us!
KD was helping me during his break.
Kudos MS Lisa!
She's willing to work out issues with you.
Friendly,caring demeanor. Taking that extra step on your behalf.
A true GEM at Public Storage!
All went well like the place and the people are great
Lisa is awesome. She works very hard and is always a great help to me really appreciate her. She is very bubbly.
My fist visit to storage at 290 South Hampton Street Lisa was so helpful cant say enough. What would have taken me 4 hours took a half hour thanks to her
Lisa do a greak job thanks for you help
I cannot overstate the kindness and help I received from Lisa and kidante at the Boston facility. Thank God and thank you. On a dark day you made me smile. Thank you. JM
KD has been so helpful every time I visit my unit. Since day one, he has gave me and my bestie the best customer support I could ever ask for. This has made me feel safe with my storage and being there when he is. Great place!
Lisa is very kind and brings a nice comforting touch to each exchange.
I want to give a huge shout out to KD. I moved in the 1st of February in a tense situation and he really assisted and made the whole process seamless for me. Everytime I see him it’s love and really want to thank him for making myself and my friend Max comfortable!
Lisa was very helpful in finding a new unit at a great price!! 100% would recommend!
Kidanate was truly a blessing this morning! A real LIFE SAVER! Customer service was on point! Ask for him!!
The site manager “Lisa” on Hampton St in Boston is the best!! Very knowledgeable, responsive and caring. This place is highly recommended !!
They are great I will definitely recommend…
We had an amazing experience with Public Storage. The entire process was seamless, from reserving a unit to moving in. The facility is clean, secure, and easy to access. A huge shoutout to Kidante for going above and beyond! He was super helpful, answered all our questions, and made sure we got the perfect unit for our needs. Can’t express enough appreciation for all that he did to accommodate us — an enormous relief at the end of a long, stressful day.
Kidante Was extremely helpful today! The customer service was top-notch, and he went above and beyond to ensure I was satisfied. The level of service I received was highly commendable and exceeded my expectations. Happy customer Here!!!! 😊
KD is great at his job. I love seeing him to seal the deal
Kidante Roberts is an excellent young man. I come here about once or twice a week and he always goes above and beyond his job. Very thankful!
I’m in the building and this was well deserved Kidante goes above and beyond for my grandmother who is disabled and she couldn’t more be happy with his patience and help every time . Appreciate y’all
KD was great
Kidante is a life saver over there completely changed my mood and made my upgrade and move in easy peasy!
KD and Lisa are great I love seeing them ☺️
Being a return customer the process to reapply was very easy, and I feel comfortable storing my belongings with Public Storage. The people are excellent.
Ms Lisa was a great help. Her kindness and quality of care was great for a property manager for the Public Storage. This is my first time using them and if she is a part of their service I am grateful we met. The property was nice and clean and there were many customers using the storage at one time.The security was top notch.
First I would like to say public storage has been absolutely wonderful to me and my wife building is always clean and staff are wonderful. But I would like to point out one employee who went beyond measures and made my whole day! A young man by the name of Kidante was more then accommodating on my move out he answered all my question (all 100) lol with a smile and not once got frustrated amazing worker would recommend public storage 10/10 !!!
currently in the middle of the moving process and everyone knows how stressful that can be. I came in to ask a few questions and also buy some boxes and tape, already having a bad day but a wonderful employee named Kidante quickly turned that around. He was very respectful, kind, helpful and reassuring. Highly appreciated his services and I highly recommend! Make sure to ask for Kidante. Thank you.
LISA HAS BEEN A CHARM HELP FROM DAY 1 TO DAY LEFT WOULD RECOMMEND CLEAN RESTROOMS PERFECT TO THE T
Harry in the office at 290 Southampton was a star! Thank you for helping me harry with my storage issues. You definitely talked me off a ledge. They are so lucky to have you !
Went to exchange units and Lisa made it as simple as pie. Was the easiest transition and made a great end to my year!
Erving and Lisa were very helping and got me signed up for my unit fast and easy , they were the best and I would recommend anyone who needs a unit to come by and check them out !
Lisa was such an angel! I had a bit of a issue and she was right there to help me through it all!
Ripping me off!!! I started using my storage after months of paying without using it, then when i started using it they emailed me that the rent would go up. THIS HAPPENED TWICE! I'M TAKING MY BUSINESS ELSEWHERE!
And Lisa is the absolute best!!! I love her!! Please be nice to her and all the staff. The place is pretty clean.
My storage unit was a little dirty when i moved my belongings in. And a nasty fact, when i take things out of my storage there's some crazy toxic dust that smells strange and so i definitely DON'T recommend putting clothes in there because some of us here are in Clothing Retail.
Overall my experience is good when the crackheads aren't trying to sneak in behind me, or when they'll huddled up in front of the gate. Other than that it's been a pleasure, mostly.
The rent here is stupid high for no reason! I should get a discount if anything because I'm a loyal customer since 2022. I'm so mad because now I'll save $71 ($852) elsewhere but I'm losing 45 minutes (round trip) of my time driving! This really pisses me off now that i can't just tell people give 15 minutes to grab tools. (I also am a mechanic) Now it'll be like give me 1 hour. So frustrating!!!!
Overall, overpriced. Sad to be leaving but they're not getting that money from me for a place i barely use and a small unit at that. Crooked as crooked gets!
Again, love Lisa! She's the rainbow and the sunshine of my day when i stop in. Absolutely helpful, informative, and a real people person (she really is the reason i stayed, feeling like I'm contributing something to her by having my business there is a good feeling,)
Only 3 negative things are the crackheads constantly around, the price is out of control!, and that diabolical dust in my unit that is a real contaminant. Be weary if you have sensitive skin! It's so weird! The smell is expected but not that gross feeling.
Thank you Lisa .A. for finding the right boxes for my belongings! Not only did you help me out to my car but you gave me a tour of your immaculate property! She graciously gave me a tour of her facility as I will be needed storage soon. I don’t need storage now but I will definitely use you in the near future! Great customer service!
Lisa was a great help!
As a customer of public storage for years , i am very satisfied of the security of the site and there is two good managers Lisa , Erving , if there is a problem , both are willing to work with you. That is why i recommend Public Storage .
While visiting Public Storage. I saw Lisa and she helped me save money today. The place is clean and organized. Lisa has been very helpful. And very thankful for that.
Lisa has been PHENOMENAL to work with securing our rental unit. She is personable, helpful, knowledgable and an absolute pleasure to work with. I highly recommend Public Storage and Lisa specifically to work with for your storage needs!
Lisa went above and beyond to make the rental experience as smooth and easy as possible. She is ready and willing to help in anyway she can, while always maintaining a positive attitude. Many thanks to Lisa, she is an exemplary employee and a great person!
Great service on check-in; they kept open late so I could finish. On check-out, it was quick and efficient.
Lisa at public storage is super nice and understanding. Anytime we have a question concern etc she makes sure she address it and finds a solution. We been there for almost 2 years and are happy with the customer service over all and with her !
I had a wonderful experience at Public Storage, thanks to Lisa. She was professional, friendly, and went above and beyond to make sure I had everything I needed. Both ladies there answered all my questions and made the process easy and stress-free. Definitely the best Location in the city for sure.
Lisa was very helpful and assisting in our trying times where we had to get an emergency storage unit! She was the best!
Once again Lisa was outstanding help and treated me well and with understanding
Muy buena persona excelente trabajadora la señora lisa excelente atendimiento
My family has been coming here for years, and every time we walk in, Lisa greets us with such warm and welcoming energy. She always makes us feel at home, and her hospitality is unmatched. The consistency in service and the positive atmosphere keeps us coming back. We truly appreciate this place and Lisa’s kindness!”
Had to perform some work over at the site. Lisa at the front desk was great in assisting in our efforts. Wish it was that easy everywhere!
Very efficient
Jasmin has been an amazing help! She was very welcoming and walked us through every step to get our storage unit.
Jasmin is a sweetheart she rocks did a great job explained everything so thorough no complaints at all thanks Jasmin 👍🙏😁💯
Lisa is amazing! She truly cares about the customers and goes above and beyond. She was extremely helpful and made the whole process simple and efficient. Highly recommend this location and working with Lisa.
Lisa helped me move my items and allowed me to access the unit right until 6:00! Wouldn’t have been able to get it done without her help!
Jasmin and Lisa provided exceptional service and waited for us to finish after work hours!
Lisa and Jasmin are the best
I worked at this storage place. I RECOMMEND MY FAMILY. The two ladies Jasmin and Lisa are amazing.
Thank you Jasmin so much for your good customer service. THE STORAGE IS SO CLEAN!
Jasmin and Lisa are the best . Customer service is impeccable , and they were so helpful and friendly . My experience there was amazing
From start to finish, the entire process with Public Storage was incredibly smooth and hassle-free. The facility is clean, well-maintained, and easily accessible. A huge shoutout to Lisa and Jasmine, who went above and beyond to ensure my rental was perfect for my needs. Their customer service was exceptional—they were friendly, knowledgeable, and committed to making sure I had a great experience.
I highly recommend Public Storage if you are looking for a reliable storage facility with high quality service. Thank you Lisa and Jasmine!
Location is convenient and the facility is always clean. Lisa, the manager, is extremely kind and professional. Highly recommend storing your belongings here!
Some issues at first but Jasmine behind the desk was immensely helpful
Property Manager - Jasmine was exceptional in resolving my scheduling changes. She was responsive, proactive and had an excellent client-friendly approach. I highly recommend this Public Storage location for their friendly and professional staff.
Thank you so much to my property manager Jasmin she is amazing she’s so helpful. She helped me with my rent highly recommended.
Great and super convenient location! Big shout out to Jasmin who has made the move-in and move-out so smoothly!!
Lisa and jasmine are wonderful!! Also good location! Located off the highway next to South Bay shopping plaza
We stored our stuff at this public storage from August until July 9. This staff was exceptionally professional and very helpful. Upon moving out. Jasmine and her coworker were exceptional.
Thank you so much ladies. Keep up the excellent service.
Lisa is amazingly friendly and helpful! We had an awesome experience with this Public Storage location! And Lisa even takes care of the wildlife!! 🐰🐇
I've been using this facility for many years and am taking this chance to acknowledge Lisa and Jasmin for the outstanding attention to customer service. I had an issue today with my payments and they went above and beyond to solve it for me. Great team!
Have a 7.5’ x 10’ unit. When I first moved in, it was $264/mo. (already very expensive). 6 months later they raised it to $286/mo.; 6 months after that, to $302/mo. and then now 6 months later $347/mo.!!! Yes, that’s right, +31% increase in under two years. Inflation by comparison is a third of that. Beware this is predatory pricing - they realize your switching costs are very high and they will continue this pricing raising strategy once you are in. Additionally, the hours are not as advertised. The attendants close 30 min earlier than posted hours because the "area is unsafe".
Countless times I drive all the way over there to find it closed (and the hours are very bad to begin with). Finally, this is right in the middle of an active drug usage area in Boston. On my last visit, a drug addict had made it through the gate and was shooting up right inside the facility. Talk about feeling unsafe for myself and belongings. Avoid this business at all costs.
Thank you so much Jasmin and Lisa you two were amazing and kind. You made the process smooth. I will highly recommend.
Jasmin was extremely helpful and patient. She helped with all of my questions and she has great energy !
Jasmin is a rockstar she is very helpful and very informative in regards to the whole storage move in process…I wish she did apartments as well because I would def let her help meeee! 😀
Jasmin was phenomenal to work with. Nice, kind spirited and provided overall great assistance.
Jasmine and Lisa have both been incredible, kind, and accommodating.
Jasmin was extremely helpful with several requests. She went above and beyond to make our experience a great one! I would highly recommend using this storage facility.
Customer of this particular location for just over a year. Lisa is so so kind and helpful. I had misplaced my key when traveling overseas and Lisa was kind enough to get me in contact with a locksmith to cut the lock and have a access to a new one once I arrived. Never had an issue here!
First time using self storage, didn’t know anything. Came without a reservation. Jasmine was there and ready to answer every question I could possibly ask her. Found the perfect room for me, made it easy, helped out with moving supplies. 5 boxes out of 5.
We needed summer storage for my friend and the rental process was super smooth. Jasmin was amazing! She helped us through every step of the way. Highly recommend this place!
Can’t say enough good things about this location! Lisa went out of her way to be more than helpful.
Super convenient service! We did not finish the shipment because the truck was not big enough, and the second time we came was already overtime, but the administrator Lisa was super nice and gave us some time to move!
HOLY COW. Lisa and jasmine saved my friend and my life. Genuinely the kindest humans and the world needs more people like them. Thank you so much for making possibly one of the most stressful experiences one of the best ever. Thank you Jasmine and Lisa.
Jasmin and Lisa were the sweetest people! They helped me and my friend move everything into storage. It was the quickest and easiest process 10/10 recommend to anyone in need of storage
Wonderful place!! Helping me get my stuff in at the last minute. This is my second year here and it’s all safe and protected. Awesome place!!!
Jasmin and Lisa are so great, sweet and helpful!! Wonderful experience.
Thank you to Jasmin and Lisa for letting us in when closing and for the amazing attitudes!
Our two years have been fantastic. Jasmin has been a great help all the time. Highly recommended.
Jasmin and Lisa were a great help! Lovely storage unit with lots of aid. Highly recommend
The manager Jasmine was very attentive, proactive and truly cares about the customers she assists. She guided us through every step of the process and made it a stress free experience. Public Storage is lucky to have an employee who is dedicated to providing excellent customer service.
I had an excellent experience at Public Storage, all thanks to the incredible managers, Jasmine and Lisa. They were not only super nice but also extremely accommodating, allowing me to move my items right up until the last moment. Both were very informative and helpful throughout the entire process, making what could have been a stressful experience, smooth and straightforward. I highly recommend this facility if you're looking for reliable and friendly service in storage solutions.
Very great experience here at this location! Lisa and jasmine were very helpful throughout my rental period and always kept a lovely welcoming environment. Clean and very easy to navigate through the facility and over all just an amazing time here. Definitely recommend!!!!
Jasmine was incredible. She noticed that I was paing a very high rate for two of my locker rentals. She called me to let me know she gad lowered the locker fees fir me. She did this on her own - I was so grateful. I met her on a visit and she is lovely - very professional. She is a great reflection on your company.
Two nice ladies Jasmin and Lisa helping me and my family move in today. They were patient and calm with with us. Thank you again!
Thanks jasmine for being a great worker
Jasmin and Lisa were amazing trying to help me fix my brother unit at a different location. I just want to thank you for all your patience and support. I highly recommend!!!
Jasmin and Lisa are up to date with the storage place in Dorchester. It is clean, easy accessible and they are efficient in every way possible. If ever I need to store again, this is the place to do it!
Jasmin and Lisa were so polite and patient.They helped me pay a bill. THESE LADIES ARE AMAZING! THANK YOU.
Jasmine was so helpful finding me the last unit, I’m so glad, I choose this location and would recommend it.
Area is very clean, good location, building seems safe and secure, staff very friendly and helpful, highly recommend.
I was very attended to by the reception staff, one of them named Jasmin , who was very attentive and provided excellent service. Congratulations to the employees
Thank you so much for making my day! Appreciate the huge assistance! Love for Jasmin and Lisa!
Lisa the manager provided me with great customer service... the building is in great condition....excellent job dealing with the manager Lisa...Lisa was wonderful in providing great opportunity and customer services towards the business....great job
Having moved away from Boston back to Australia I had my storage unit with these guys jasmin and lusa were awesome when i moved out. Would yse them again.
Thank you Jasmin she was amazing and patient with great customer service. I will highly recommend.
Lisa is amazing! She helped us find the best unit to fit all our belongings and took the time to explain everything in detail before signing the lease. She also went above and beyond to make sure our move in day went smoothly. I really can’t say enough about how professional and helpful she is.
Overall the facility is clean, bright, secure, and well maintained. I definitely recommend this location for your storage needs because of Lisa’s incredible customer service. We can’t thank her enough!
Top-notch facility with a truly exceptional and dedicated manager in Lisa! She is SO helpful and a big reason why we keep coming back. The place is super clean, organized, smells good, temperature is stable, and, despite the neighborhood, it's very safe.
There are many more pros. But the biggest cons are the price increases -- which come about every 6 months; I *wish* I could pre-pay for a year or two to lock in the rate! -- and the hours. I wish it were open earlier and later as I've gotten stuck having to rush to get out before. They do give you good warning, but I still wish the hours were more flexible.
We've looked at Extra Space and a number of other storage options but continue to rent units from this location because of all the pros AND because of Lisa, who always greets us and remembers us and is SO helpful. Thank you Lisa!!
Jasmine and Lisa went above and beyond to assist throughout the rental period. Their friendly demeanor and willingness to help made every interaction a pleasure and enjoyable. As college students Jasmine and Lisa genuine care and dedication showed their commitment to offering amazing support ensuring our rental experience was both affordable and stress-free.
Jasmine and Lisa are incredible the best experience I had. They are really nice. Definitely recommend to everyone to visit this place.
Jasmine and Lisa are such sweethearts, they helped me with everything I needed, and went beyond and above to make sure everything was perfect. Definitely recommend, also there’s cute seagulls and bunnies🩷
Was there recently helping my sister get her stuff into the storage unit. Jasmine went above and beyond. Super helpful and very understanding.
Great staff, clean facility. Favorite place to store my stuff.
I JUST WANT TO SAY THANK YOU JASMIN AND LISA. YOU TWO ARE AMAZING WITH GREAT CUSTOMER SERVICE. CLEAN PLACE AND ALWAYS THERE WHEN I NEED HELP
Jasmine and Lisa did a great Job assisting us Today …..
Jasmin and Lisa was very helpful and explained everything clearly.
Awesome Service from Venessa
Lisa and Jasmine helped me thru out the process and they were awesome
I had a hard time on this site but miss Lisa made sure I felt very comfortable and make sure everything was settled for me to make it a easy move in I appreciate her very much she went above and beyond her job A highly recommend this site
The Manager Jasmine was awesome at this location. She took her time and walked my mother and I through the entire process . She made our experience a pleasurable one.
I am so happy that I went with this location. Lisa and Jasmine went above and beyond to make this a great experience. I recommend this location and commend these ladies for doing their job so well.
High security storage facility for an affordable price. Staff is TOP NOTCH. I showed up 3 minutes to close (6pm) and Lisa was super accommodating letting me unload, helping with pushcarts, and even showing me where the dumpster was (and unlocking it) so I could get rid of some trash I would’ve had to cart somewhere else otherwise. Thank you for everything!
Lisa is an awesome manager!!!She really takes care of me....I especially appreciate the always clean bathroom....5 star review
The best customer service experience I've had in a while. Best spot period!
A great and warm experience wether moving in or moving out they help with it all
Checked some-things in this past Sunday, Jasmine was great!! Very informative,polite and friendly.
Amazing service bless this place Lisa thank you so much me and my husband were in a situation where we needed some help she really put her heart and compassion into making sure our move was easy . I would highly recommend thank you Jasmine as well. We appreciate you guys ❤️❤️❤️
Jasmine and Lisa at the 290 South Hampton location were extremely helpful during my rental time with public storage. Any time I needed a help with anything or even just being friendly and welcoming the both of them were always doing so. Thanks again ladies :)
Jasmine was very helpful to me, because of my work schedule I was unable to move out my things by the due date, she tried to come up with other alternatives for me to help me although the alternatives couldn’t work for me, I really appreciate the offer and effort. She’s very friendly.
Jasmine thank you so much because of you you I would recommend Public Storage to my family and friends God Bless her.
Jasmine is the best and so pretty very professional she is awesome.
I was with property manager Jasmin and Lisa,they were very nice and good customer service,the place was clean kand it is a good environment,we will surely recommand it to others,yes you may come in
come cc
Jasmin and Lisa were very helpful …. I came in looking to inquire about a rental space. The place was very clean and any questions I had were answered thoroughly and professionally. Keep up the good work ! Customer service is amazing here !
Lisa is awesome, she keeps the place running great. She is very knowledgeable and is ready to help whenever you have a question.
Jasmin is the most amazing Public Storage employees I've ever dealt with. I've been to other storage place but she us by far the most helpful, awesome person. I'd give her 10 stars if I could.
The place is very clean and Lisa helped us very much.
Lisa was very helpful, very clean property and space.
Rent was due on the first I told Lisa after she gave me 2 storage units one with a sofa loveseat recliner, and 2 beds a king and full then had me take all the trash to the dumpster then clean the trash inside the dumpster area because since I was 3 days late that was the only way she said she was going to let us leave with our things from my unit 6047! Otherwise we would have to pay 215.40 mind you monthly my bill is 167 when I told her I was going to report her she denied everything funny though she must have been high because she’s on camera giving the keys to us us walking in the 2 different units also us inside the dumpster area ,regardless I ended up having to pay the 215.40 because by the time she said we couldn’t leave all my things were already out of my unit outside waiting for the movers that she refused to let in so ended up missing my pickup time of 11 and had to wait till 1:30 on top of EVERYTHING MICE ATE THREW SEVERAL BAGS OF MY BELONGINGS AND BROUGHT BACK ROACHES TO MY NEW HOME IN LYNN THAT I GOT FROM THE STORAGE UNIT!!WORSE PLACE WORSE TO RENT ESPECIALLY HAVING A WOMAN AS A MANGER WITH NO KIND OF CUSTOMER SERVICE EXPERIENCE!!
This place is great clean and Lisa is amazing I high recommend this place I give it a 10 out of 10 and if you do I hope you get Lisa she is the best.
Great Facility, clean, security. the counter staff are very helpful! always very friendly
Lisa is amazing ask for her
This place very clean not too much traffic and the employees Lisa and Jasmine are always very kind and helpful
My Family been renting at 290 South Hampton street in Boston for 20 years.I cant explain how much love and familyhood that my mother Ms.Marie and I had gained with Lisa. LISA IS AMAZING and has been running this place for years. The employees go above and beyond. It's kept clean, smooth and with amazing customer service. I had the pleasure to work with Teaiana and now Jasmin. THEY ARE ALL AMAZING FOR THE company!
Jasmin at 290 Southampton street location was very helpful and pleasant to work with.
The service at 290 Southampton is great. Lisa is wonderful, extremely helpful and patient, as I wasn’t making it easy because unsure of what size I wanted. Jasmine was also spot on, response time to phone calls was very minimal and efficient. They both helped me to end up with what I needed. Thank you for all the help.
Lisa was super accommodating and helpful! We are auction buyers and won a unit that we were super excited to pick up, but had a bit of a time crunch and Lisa was able to make us feel calm and accommodate a pick up time that worked for both of us. Definitely recommend!!
jasmine made the processs very easy amazing help
Thank you so much, Jasmine. she still remember me after two months. She makes everything ao easy for me. She is really really a nice lady.
Thank you so much jasmine for your help you’re so kind you very kind person thank you a lot 😘
I have very good experience in this storage because of jasmine thank you very much you are the best 😍😍😍😍
Thank you so much for waiting. Thank you for help me. Thank you for everything
Very good service would recommend.
I've rented my public storage space for two years. Initially two spaces. A business closed due to Covid and sold a seasonal home. Way too much stuff to store!
Lisa and staff have been more then helpfuff, very pleasant to work with, keeping the facility clean and secure for all of our stored treasures.
Lisa and staff
I want to shout out to Lisa and Jasmine I really appreciate everything that you guys have done for me and I think you're doing an excellent job the facilities always clean you always respectful and helpful when I come through this to my unit and I really appreciate you guys
I have a customer for so long I feel like I'm part of the Public Storage family. Everytime I come I'm always greeted with a fresh smile. If I need anything Lisa will be there to help and everyone of you. The place is always clean and I am very pleased to have met her. Love Public Storage. Lisa keep up the job
I’m a first time storage renter and I’ve been with Public Storage for going on a year now.
I’m happy I made the decision to rent a space from Public Storage on 290 Southampton Street. Whenever I have inquires I never feel hesitant about stopping by the office to get help from Jasmin and Lisa. They are always very welcoming, knowledgeable, and helpful. I’ve witnessed them go above and beyond to make sure the renter is accommodated and rest assured. This type of customer service makes me confident in my decision to continue to rent with Public Storage.
I have several storage units rented in Massachusetts, but this is the best service. 5 stars
Jasmin has been an amazing help! She was very welcoming and walked us through every step to get our storage unit.
Lisa and Jasmin were so helpful and the nicest people! The building is very clean as well as the storage unit. Also, did a great job explaining the details of renting a unit.
Thank you Jasmine for all your help.
Very welcoming and professional.
Very nice people ,very helpful . Good customer service .
jasmine did such a wonderful job helping me since day one !! You guys did a wonderful job hiring her
God bless you jasmine Thank you for everything
Jasmin is a nice person. It was amazing to work with her. She helped me out a lot with understanding the property. It was a clean place. I HIGHLY RECOMMEND!
Jasmin does a good job hear at 290 Southhapton street keeps the place clean and very generous with people she's a very nice person
Bill was incredible helpful, he stayed after hours and so nice. Provided me with assistance in everything I needed.
100% recommended.
Md jasmin has been very patient and professional i think she would as a ceo of the the company public storage a one kind and a lovely Person very important person to get to know. Thanks .ms. Jasmine
Great people. Very helpful. Clean facilities. Easy access. Definitely recommend
I am writing this review specifically for an employee at this location, Jasmine! I came in confused and constantly in need of assistance and the way she helped me, step by step, with patience and kindness. She even explained things to me that weren’t made clear but could catch me off guard if I didn’t see it coming. I couldn’t have asked for a better person to be there in my time of need! 5 stars!!!! Thank you sooooo much Jasmine!
Love the staff here! Lisa and Jasmine went way beyond regular customer service to ensure I was satisfied. They both deserve a good holiday Bonus! I love great customer service
Customer service is excellent and the storage place is very clean and safe.
Lisa is the best very helpful and her staff been doing business with her since 2017
Thank you
Jeep 👋
Lisa, you are the best Manager ever! They, (the company) has no idea what a great asset you are the company, ya when you retire they will know how much they miss you.
Very. Pleased not. Only with her customer service but her charisma and compassione for the job not only computer. Savy Ms Lisa was very loving. Patient and. Professional 20 stars I suggest regional manager. Just. Off her perks
I was not able to be present for my move-out. Lisa A was extremely helpful. She assisted my movers and made the entire move-out process seamless! Jamie
Nice and friendly lady Lisa gave me great customer service and helped with everything I needed
Lisa was a pleasure setting up my husband account. She went above and beyond to make him happy, with the unit.
Thank you, Lisa
Linda was a great help very sincere very kind and she even helped me out with better pricing a great first experience for a storage place other than the one I used before
W lisa w service
Loved the place. Very easy and accessible! Not forgetting Lisa, she is a sweet and a wonderful person, she was a big help to us and she works from the heart.
Amazing place !! Great customer service !!!!! Love lisa she has been giving an outstanding service!
Thank you very much for your help and great experience Lisa
Lisa was amazing and helped us right away and had such an amazing experience with her thank you
Our experience with Southampton Street Public Storage was excellent. The manager, Lisa, is extremely helpful and pleasant to work with. The units are clean and easy to access with good safety measures in place for you and your personal belongings. We will definitely return!
Amazing experience. It's clean and safe place to leave your stuffs and forget about them. LIZA was a great person she helped us moving out of the storage beyond her working schedule and she stayed with us untill she was sure that we can handle the moving. I highly recommend this storage place.
Lisa was incredibly helpful!
They tripled my rate over three years and are advertising the same unit at 1/3 what I pay. They could care less if you are a valued customer that keeps a unit with them long-term. I recommend finding something else if you need storage beyond a few months.
Lisa is awesome! She saved me money and got us a great location. Amazing customer service!
I don’t speak the best English, for I am still learning. I showed up here and I worked with harry, he was so so patient with me, and he made me feel comfortable to speak English. He is so nice and really funny too. Thank you Harry, I’ll be back as long as he is there.
Lisa was amazing!!!
Lisa was awesome she helped me so much they didn’t have what I needed but she found it somewhere else it was very quick and easy she walked me thru the process on line. Great service will definitely do business with Public storage again.
If you are looking to store your personal belongings while your traveling this is the spot. Lisa is the main person who genuinely secure you with reasonable accommodation. She has help me when time is rough and look out for whoever need services.
I saw the manager Lisa cleaning at the dumpster area doing a great job keeping this place clean and safe like always she does it with a smile on her face she love her job
Lisa saves the day!! Thank you for your above and beyond customer service.
Lisa is the absolute epitome of an awesome property manager who demonstrates empeccable customer service daily. She's very knowledgeable and is definitely an asset to the Company. It's always a pleasure to see her!
Lisa was extremely kind and helped us bag a great deal.
I cannot say enough about the property manager, Lisa. She is so friendly, accommodating, and helpful! She ensures that the storage facility is clean and safe for all patrons. Storing here is a breeze and I would recommend to anyone looking for storage close and convenient to the Boston area.
Public Storage Boston is the best storage facility if you’re looking for a clean, secure facility. The staff go above and beyond to accommodate and help you with anything you need. Lisa, the property manager is incredible. She is friendly every time you see her and helpful with anything you need. I wish I could give more stars!!!
Thanks so much Ms Lisa to help us a lot, and answering all our questions. And storage is clean and safe and great place to rent because the highway is close and Boston it’s close too
This Public Storage location has a great Site Manager named Lisa! She is kind, professional and goes above and beyond for her Customers! She maintains a safe and secure environment at this location! Thank You Lisa!!!
We recently rented a space at Public Storage on Southampton St. in Boston.Bill was the in-store manager who helped make the process understandable, smooth and easy. Great job! Thanks Bill!
I felt very comfortable storing my things at public storage, I worked with Bill and he was very pleasant and helpful throughout.
Bill is a nice employee and funny
I just rented here and Tiana was so amazing and accommodating. She is a gem! She was pleasant, efficient, and so helpful. She made the process easy. As a business owner I know how hard it is to hold on to talented people. She's one of the good ones!
For one don't like the lady at the service desk, to her everything is a bother or she has an attitude. Then on Sunday the hours says it closes at 5pm. I'm there at 430 on the dot just to get important papers out my storage, nope she had the doors locked already and didn't allow me in. I'm look for another storage
Cannot praise Tracy from this Public Storage location enough. I came late on Saturday evening to access my unit for the first time, and they had already closed, but she went above & beyond to help me finish my registration and get situated in my unit. She made the process quick & easy, and got me set up perfectly.
tracina was outstanding when taking care of me. She showed me four different spaces to ensure I’m comfortable and I like the space I’m grabbing. She is well communicative and her professional had me satisfied. We need more people as enthusiastic as her.
either correct your hours or stop closing early. i pay a lot of money for this space and it’s not even 24hr accessible
Place is very clean very safe and the staff is extremely helpful and professional
The Excellent customer service. Christmas raise.
Tracina was very excellent. She was outgoing and very friendly. She showed me two units to see what would fit my needs. She made my move in process very smooth and less stressful
Bill and tracina the employe services helped me with the whole process . Helped me understand the procedure calmly . They provide the best service.have neat and clean storage places .
Tracina has been so much help during this process. From the beginning She took the time to show me the unit and give me as much information about the storage unit. She was friendly and flexible with my situation and took the time to make sure everything was taken care of before moving.
Very helpful service and thoughtful service.
Tracina was very caring and dedicated to giving us a smooth first day move!
I had used this storage facility for several years. Safe clean well lit and easy to get to from highway access. Highly recommend! The manager Lisa was a huge help to me upon moving out.
Sheltering
Lisas the best. Very knowledgeable and so fun. <3
Lisa has been incredible to work with. We were coordinating multiple parties and conflicting schedules, but Lisa helped make everything easy and efficient. Thank you, Lisa!
This place is amazing took very good care of me . Lisa is a blessing to have there, she was so helpful and making sure we were comfortable.
Lisa been more then helpful, Ive been at this storage for about two years and had no problems. Shout out to Lisa!! The unit and place is clean, no issue with that.
Professional funny caring patient Lisa is phenomenal very helpful Lisa is the best everything was easy
This was an easily accessible storage option for us right by Southie. The price was comparable to others, especially their introductory and online rates. Could've been five stars, but for three things:
The biggest drawbacks were the lack of building access, the complimentary carts and parking/loading area. With a gate and passcodes for everything being open roughly 9-5 every day isn't really that great of an option if you work 9-5. We had to rush a couple of times to get there before they closed.
And although the carts are complimentary, which is a major bonus that most places don't offer, they're kind of dangerous in that the wheels don't feel that safe and they look like they've been there a long time.
The only other thing we had issues with was the size of the loading area. At least twice we came and could barely get through because of larger trucks parked there blocking the entrances. When there are more than two cars/trucks back there unloading/loading someone from Public Storage should go out and direct traffic or make sure they're not blocking access to anyone else who shows up.
Very good facilities but the only thing
They haven't
people in the front desk all the time
Lisa was amazing! She was courteous, kind, and was very willing to help! The location is extremely clean and gated and my stuff was kept safe here. 10/10 recommend this public to anyone in the Boston area!
Absolutely clean! extremely great service by Lisa!! Helped us out in a jam and made the experience so much smoother!
The manager Lisa has been so amazingly helpful. She has gone above and beyond to accommodate my requests for storage. She is also very friendly and has been a pleasure to work with. I highly recommend Public Storage, and this location specifically!
Lisa was awesome; very knowledgeable and helpful, made using this storage facility a great experience. She helped make moving out, which can be stressful, a seamless experience. Thanks Lisa! Would highly recommend this facility.
Hello my name is Jonathan,
I've been renting a public storage at 290 South Hampton Street for a few years now. The place is very clean inside elevated access and always have the equipment to move your stuff they sell boxes tape rope and locked if you don't have your own lock the rates are very reasonable. The outside is clean very pretty very nice looking very to make the outside look more welcome. I must say I am very surprised by her knife the manager what Lisa is one of the best I think she deserve to raise if you work very hard. I have rented at two other storage places in the same area and I will not just those places I will not give out the names but they're less than a half mile I'm satisfied because the place is clean no break-ins and nobody overdosing or sleeping in the floor I recommend this place to my friends and family. Lisa and the rest of the team
Best storage facility I've ever used! Secure, clean, well laid-out and super easy access with the App on your phone. While this place is great all by itself, Lisa, the manager is 6 stars, and makes the whole process stress-less! She had super helpful tips when we moved out stuff in, and was great at making the move out easy when we didn't need the locker anymore. Will most definitely be my first choice for company and especially for this location.
It had already been a frustrating and stressful day when I chose the keepsakes for my storage unit. But the movers and I arrived 15 minutes after closing time. Thank God, Lisa was still there. She allowed as how we were such nice people she would let us in to drop our load and return in the morning to put the items away. While I waited for the movers, Lisa charmed us with her winning personality and regaled us with stories about her cat, Buddy.When the job was finished, we offered a small gratuity which she quickly refused. She said she was a people person and we were people. She was a joy, Thank you, Public Storage for having employees like the lovely, loquacious Lisa.
I have used this location for business and personal use for quite some time now. I find this location in Boston to be conveniently located along major roadways. The facility is extremely clean, and well lit. It is well maintained and recently had renovations. Lisa and Stephanie are professional, caring and upbeat. They have both helped me on many occasions and Lisa in particular can be found working most of the days I have been in. She is a hard worker and any professional organization would be lucky to have her. In fact they need to figure out a way to clone her so there are more people like her working there. Thank you!
Great experience in this facility. People here are very helpful especially Lisa in the front desk.
They close whenever they want. Keeping your things here will only be helpful if you never want access to them again
Lisa completely saved me and my team of movers bc our moving logistics took too long to make the 5:30pm gate close time. She stayed LATE at work just so my guys could finish the job. Also she’s friendly and has a good sense of humor so she was very enjoyable to work with. Thank you Lisa!!!
Polite and patient! Very helpful on site staff! Lisa is GREAT!!!
Lisa was a fabulous manager and who is good at the job . I was new to the storage and she helped me through all the stuff i had to get through Storage is very clean and you would love to be part of it.
Lisa was extremely helpful and relieved some of the stress from the process, and also navigate through the process - I totally recommend her!
Lisa made my move in and move out seemless.
Thank you Brenda & Lisa for all of your professional expertise. I came in concerned about where to put my things after moving, and they were nice enough to help me take care of everything. Thank you both again!
I want to thank Lisa And Brenda for making my first time coming to the storage space a fast an easy one. The storage facility is very clean and the directions they gave were very clear and helpful. I'd recommend anyone who needs a storage space to come here.
Lisa and Brenda were incredibly helpful in promptly removing an unknown lock from my unit. Extremely friendly, kind, and thorough. Nothing but good things to say about them.
Lisa and Brenda just provided excellent customer service to me after I accidentally booked at the wrong location. I made the mistake and they took care of me so well that if I ever need storage around them, I will absolutely be going there. Thanks!!
Special thanks to Brenda for helping me out today! The initial unit I was assigned online was smaller than advertised and she quickly found me a proper unit without upcharging me. Thank you!!
Brenda did amazing job today I really appreciate her taking her time
Lisa is awesome she’s very polite and she always helpful every time 😊😊😊
My mother has a storage there and she needed help with understanding payments and Diamon was very helpful and respectful I would recommend this storage company to all my family and friends
Great! Tiana was a big help, 10/10!
Beware of the bait and switch after the introductory offers. Rates increased 150% in less than 18 months. The storage facility is also located in one of the most unsafe neighborhoods in Boston. Lots of open drug use and and stabbing's in the area.