Public Storage Self-Storage Units at 290 Southampton Street, Boston, MA

Lisa and jasmine are wonderful!! Also good location! Located off the highway next to South Bay shopping plaza

We stored our stuff at this public storage from August until July 9. This staff was exceptionally professional and very helpful. Upon moving out. Jasmine and her coworker were exceptional. Thank you so much ladies. Keep up the excellent service.

Lisa is amazingly friendly and helpful! We had an awesome experience with this Public Storage location! And Lisa even takes care of the wildlife!! 🐰🐇

I've been using this facility for many years and am taking this chance to acknowledge Lisa and Jasmin for the outstanding attention to customer service. I had an issue today with my payments and they went above and beyond to solve it for me. Great team!

I rent a storage unit in February the agreement fee was $215 including ins it’s been only 4 months only and yesterday I got an email saying that I will go up to $288 ridiculous out the blue they raised my unit I PERSONALLY DONT RECOMMEND THIS STORAGE very disappointed!!!!

Have a 7.5’ x 10’ unit. When I first moved in, it was $264/mo. (already very expensive). 6 months later they raised it to $286/mo.; 6 months after that, to $302/mo. and then now 6 months later $347/mo.!!! Yes, that’s right, +31% increase in under two years. Inflation by comparison is a third of that. Beware this is predatory pricing - they realize your switching costs are very high and they will continue this pricing raising strategy once you are in. Additionally, the hours are not as advertised. The attendants close 30 min earlier than posted hours because the "area is unsafe". Countless times I drive all the way over there to find it closed (and the hours are very bad to begin with). Finally, this is right in the middle of an active drug usage area in Boston. On my last visit, a drug addict had made it through the gate and was shooting up right inside the facility. Talk about feeling unsafe for myself and belongings. Avoid this business at all costs.

Thank you so much Jasmin and Lisa you two were amazing and kind. You made the process smooth. I will highly recommend.

Jasmin was extremely helpful and patient. She helped with all of my questions and she has great energy !

Jasmin is a rockstar she is very helpful and very informative in regards to the whole storage move in process…I wish she did apartments as well because I would def let her help meeee! 😀

Jasmin was phenomenal to work with. Nice, kind spirited and provided overall great assistance.

Jasmine and Lisa have both been incredible, kind, and accommodating.

Jasmin was extremely helpful with several requests. She went above and beyond to make our experience a great one! I would highly recommend using this storage facility.

Customer of this particular location for just over a year. Lisa is so so kind and helpful. I had misplaced my key when traveling overseas and Lisa was kind enough to get me in contact with a locksmith to cut the lock and have a access to a new one once I arrived. Never had an issue here!

First time using self storage, didn’t know anything. Came without a reservation. Jasmine was there and ready to answer every question I could possibly ask her. Found the perfect room for me, made it easy, helped out with moving supplies. 5 boxes out of 5.

We needed summer storage for my friend and the rental process was super smooth. Jasmin was amazing! She helped us through every step of the way. Highly recommend this place!

Can’t say enough good things about this location! Lisa went out of her way to be more than helpful.

Super convenient service! We did not finish the shipment because the truck was not big enough, and the second time we came was already overtime, but the administrator Lisa was super nice and gave us some time to move!

HOLY COW. Lisa and jasmine saved my friend and my life. Genuinely the kindest humans and the world needs more people like them. Thank you so much for making possibly one of the most stressful experiences one of the best ever. Thank you Jasmine and Lisa.

Jasmin and Lisa were the sweetest people! They helped me and my friend move everything into storage. It was the quickest and easiest process 10/10 recommend to anyone in need of storage

Wonderful place!! Helping me get my stuff in at the last minute. This is my second year here and it’s all safe and protected. Awesome place!!!

Jasmin and Lisa are so great, sweet and helpful!! Wonderful experience.

Thank you to Jasmin and Lisa for letting us in when closing and for the amazing attitudes!

Our two years have been fantastic. Jasmin has been a great help all the time. Highly recommended.

Jasmin and Lisa were a great help! Lovely storage unit with lots of aid. Highly recommend

The manager Jasmine was very attentive, proactive and truly cares about the customers she assists. She guided us through every step of the process and made it a stress free experience. Public Storage is lucky to have an employee who is dedicated to providing excellent customer service.

I had an excellent experience at Public Storage, all thanks to the incredible managers, Jasmine and Lisa. They were not only super nice but also extremely accommodating, allowing me to move my items right up until the last moment. Both were very informative and helpful throughout the entire process, making what could have been a stressful experience, smooth and straightforward. I highly recommend this facility if you're looking for reliable and friendly service in storage solutions.

Very great experience here at this location! Lisa and jasmine were very helpful throughout my rental period and always kept a lovely welcoming environment. Clean and very easy to navigate through the facility and over all just an amazing time here. Definitely recommend!!!!

Jasmine was incredible. She noticed that I was paing a very high rate for two of my locker rentals. She called me to let me know she gad lowered the locker fees fir me. She did this on her own - I was so grateful. I met her on a visit and she is lovely - very professional. She is a great reflection on your company.

Two nice ladies Jasmin and Lisa helping me and my family move in today. They were patient and calm with with us. Thank you again!

Thanks jasmine for being a great worker

Jasmin and Lisa were amazing trying to help me fix my brother unit at a different location. I just want to thank you for all your patience and support. I highly recommend!!!

Jasmin and Lisa are up to date with the storage place in Dorchester. It is clean, easy accessible and they are efficient in every way possible. If ever I need to store again, this is the place to do it!

Jasmin and Lisa were so polite and patient.They helped me pay a bill. THESE LADIES ARE AMAZING! THANK YOU.

Jasmine was so helpful finding me the last unit, I’m so glad, I choose this location and would recommend it.

Area is very clean, good location, building seems safe and secure, staff very friendly and helpful, highly recommend.

I was very attended to by the reception staff, one of them named Jasmin , who was very attentive and provided excellent service. Congratulations to the employees

Thank you so much for making my day! Appreciate the huge assistance! Love for Jasmin and Lisa!

Lisa the manager provided me with great customer service... the building is in great condition....excellent job dealing with the manager Lisa...Lisa was wonderful in providing great opportunity and customer services towards the business....great job

While visiting Public Storage. I saw Lisa and she helped me save money today. The place is clean and organized. Lisa has been very helpful. And very thankful for that.

Having moved away from Boston back to Australia I had my storage unit with these guys jasmin and lusa were awesome when i moved out. Would yse them again.

Thank you Jasmin she was amazing and patient with great customer service. I will highly recommend.

Lisa is amazing! She helped us find the best unit to fit all our belongings and took the time to explain everything in detail before signing the lease. She also went above and beyond to make sure our move in day went smoothly. I really can’t say enough about how professional and helpful she is. Overall the facility is clean, bright, secure, and well maintained. I definitely recommend this location for your storage needs because of Lisa’s incredible customer service. We can’t thank her enough!

Top-notch facility with a truly exceptional and dedicated manager in Lisa! She is SO helpful and a big reason why we keep coming back. The place is super clean, organized, smells good, temperature is stable, and, despite the neighborhood, it's very safe. There are many more pros. But the biggest cons are the price increases -- which come about every 6 months; I *wish* I could pre-pay for a year or two to lock in the rate! -- and the hours. I wish it were open earlier and later as I've gotten stuck having to rush to get out before. They do give you good warning, but I still wish the hours were more flexible. We've looked at Extra Space and a number of other storage options but continue to rent units from this location because of all the pros AND because of Lisa, who always greets us and remembers us and is SO helpful. Thank you Lisa!!

Jasmine and Lisa went above and beyond to assist throughout the rental period. Their friendly demeanor and willingness to help made every interaction a pleasure and enjoyable. As college students Jasmine and Lisa genuine care and dedication showed their commitment to offering amazing support ensuring our rental experience was both affordable and stress-free.

Jasmine and Lisa are incredible the best experience I had. They are really nice. Definitely recommend to everyone to visit this place.

Jasmine and Lisa are such sweethearts, they helped me with everything I needed, and went beyond and above to make sure everything was perfect. Definitely recommend, also there’s cute seagulls and bunnies🩷

Was there recently helping my sister get her stuff into the storage unit. Jasmine went above and beyond. Super helpful and very understanding.

Great staff, clean facility. Favorite place to store my stuff.

I JUST WANT TO SAY THANK YOU JASMIN AND LISA. YOU TWO ARE AMAZING WITH GREAT CUSTOMER SERVICE. CLEAN PLACE AND ALWAYS THERE WHEN I NEED HELP