Bill the site manager was (is) great. Very helpful and he was a primary reason I chose to rent here. Keep Bill around for a long while.
Great experience so far. Friendly and very helpful!
Great location and great site management! New management is fantastic!
The manager, Bill is really what makes this place great to interact with. If anything goes wrong, he is super responsive to remedy the situation. Customer Service at its best!
They have GREAT customer service!
Bill Tannahill went above and beyond to help me get my unit that I purchased through a third-party without hassle (and believe me, it could have been a huge hassle.)
So, thank you again Bill! You deserve a raise! :)
Public storage is definitely the way to go!!
Bill was super kind and helpful, made the process quick, straight-forward, and easy. He was very knowledgeable about the business.
Bill gives great customer service
Bill is the best. He greets you every time he sees you and truly takes great pride in taking care and overseeing the property.
I’ve had my unit in Westfield, IN for over three years and had many interactions with staff during that time. I will say, Bill answered all of my questions and made the move-out process of my unit very easy. Bill answered questions with detail and was very helpful. Need more like him!
I have had a great experience with Public Storage. Bill is extremely helpful. Very much recommend.
Brian and Bill took such great care of us. We had to pickup family items and they were very helpful and professional. I would trust them and recommend them. My family and I are very grateful.
Bill is super friendly! Great location
I have had a miraculous customer service with Bill ,Live his attention to detail and caring to help older customers like myself. He definitely deserves a raise. Mist valuable employee. Bill always goes above and Beyond, Thank you
Good customer service with property manager Bill
Bill, the Westfield on-site manager was friendly and very helpful. He showed me where my unit was located and answered all of my questions.
Bill, the on-site manager was fantastic to work with. Very helpful before we even moved in.
Easy access and friendly tendent, the place was clean and friendly. Bill was very nice.
Bill was so nice and helpful today. We had questions about parking spaces and he offered multiple options. Helped very fast and friendly . We got a spot in Westfield that was perfect. Thanks Bill!
I can’t say enough wonderful things about Beau, the owner, and Bill, the manager. They have been incredibly patient, kind, and generous in helping my senior mother with the administrative side of moving her belongings into their storage facility as she relocates to the area.
Moving can be overwhelming under the best of circumstances, and even more so for a senior. Beau and Bill have gone above and beyond to make the process easier, taking the time to answer questions, explain everything clearly, and work with us every step of the way. Their patience and genuine willingness to help have meant so much to our family.
It is refreshing to come across a business where the people truly care about their customers and are willing to go the extra mile. We are extremely grateful for their kindness and assistance, and we would highly recommend this storage facility to anyone looking for a place where they will be treated with respect and compassion.
Thank you, Beau and Bill, for making what could have been a stressful experience so much easier!
Great customer service! The man in charge took care of everything I needed to make the transition to the new company seamless.
Mr Bill is wonderful person and he is willing to help you out
AMAZING store. Bill is phenomenal and professional. Way better than previous ownership and management. Good guy, great facility!
Bill is such a good change
They make it easy to rent online, and they have a local office that is ready to assist you. They have security entrances and cameras that make me feel safe all the time. They are great about recognizing when you are ready to check out, I assume with the security cameras and checking on whether the lock is still in your unit.
Easy to communicate with on-site person and no hidden charges. But be aware that the locks are custom and not all types will fit.