Updated review: I received a call from Beau, who manages this and other locations. He offered to cancel what we owe for our this month since we already moved our stuff out, which I do really appreciate, and said to reach out to him next time at his direct number.
I didn't call the front office to counter the price increase because I didn't know that was an option and don't like confrontation, but it sounds like it may have been an option for anyone who doesn't mind that kind of thing.
If the price were to be reasonable and without major hikes all at once, I wouldn't be opposed to trying again but would look into a climate controlled unit. The outdoor unit would be good for things like metals, plastics, or airtight containers.
Original review with 2 stars: Outrageous price increases for a small, 10x10 non-climate controlled unit. We started at 90 bucks per month, it went up to 125, and then in Oct it all of a sudden increased by 40 dollars to $165. If I’m paying that much I may as well get a climate controlled one so at least our things wouldn't end up covered in mold.
All good, nice customer support and quick turnaround
Emma was great on answering all my questions and had me squared within minutes for my new storage unit. Thank you!
The storage is neat and clean. Carts are available to move my boxes. Access is easy using the app on my phone.
Clean & secure facility… and a great online price! Trudy was super helpful! Would highly recommend.
Great person easy to deal with very informant about the details kindly respectable lady
Love the property manager. She is friendly, helpful and is ready to help with my needs. It is a pleasure working with her.
Clean facility with a super friendly staff
Reba was very helpful! She set the doors to automatic so that we didn’t need to keep punching in our code for our whole U-Haul’
I just got my unit on Saturday and I'd like to thank Public Storage for having a person like Robin work there!! Not only was she kind and patient , but she explained everything to me and answered all of my questions even though I got there 15 min till closing. Robin thank you for all of your help and not making me feel bad about not having everything ready at the moment. Public Storage is very lucky to have you there.
Great customer service!! Love how new and clean everything is!!
Terri and Martin were the MOST amazing and helpful folks I worked with today! Great service, appreciate you all!!!
Great management, clean property, but rent increases are outrageous.
Great prices for the space!
Reba was an amazing help.
Great job!
Easy to work with and reasonable prices. Great location and facility!
The site manager is named Marvin. I really appreciate how helpful and courteous he is. Thank you!
Nice place. Reasonable rates. Friendly staff.
Robin was so kind and helpful!
Very Friendly and helpful staff in Noblesville location on greenfield avenue.
I was helping a friend move some stuff and I was surprised by how clean it is here. Emma was very friendly as well. I'll definitely come here if I need a storage unit for myself in the future!
We had to go to this facility to finish our reservation as the one we are using was closed at the time we went. Reba helped us complete our reservation. Everything went smoothly & we couldn't have asked for a better experience. Thanks Reba!!
Only storage facility I've ever seen that doesn't have dumpsters and locks you out of the gate at 4 days late, not 10. Also don't understand if you have a code to get in then why are there hours your not allowed access. I've had approx 10-12 storage units over the years and this one by far is the worst when it comes to the customer service they provide.
Clean units, friendly staff, and at a cheap price! Definitely recommending this company to my friends and family.
Reba was the BEST to work with! So friendly and helpful! I highly recommend Public Storage location on Bataan Ct in Noblesville, IN!!!
Hanna was very helpful with showing me the various size units I was inquiring, great customer service
Very well set up. Private, clean, gated.Very efficient. Would use them again.
Super friendly management, thanks Latasha for all your help. Great website makes rentals extremely easy. Very clean inside storage and climate controlled!!!
Latasha was super efficient and a great communicator!
Amazing to work with! Latasha was extremely helpful!
Reba was extremely helpful and welcoming
Reba was wonderful. Service was excellent. Quick in and out pleasant experience
Eva is excellent. Wonderful customer service! Thank you, Eva!
Spoke with Reba. She actually called me back on a weekend when she was able to arrive on site at the office and listened to my message. She helped me tremendously with a move coming up for me and helped me understand some things I didn’t know.
I came in today to look at some units and I spoke with Latasha and she was just fantastic. She helped me with everything and explaining things to make sure I understood it all correctly and to make sure I was heading in the right direction. I locked in the unit the same day because of her help. Go speak to her, she is awesome!
Great service. Very friendly. I will definitely use this storage area again.
Just rented a 10 x 25, excellent customer service from Latasha very efficient. Nice clean roomy facility great prices.
I went to Public Storage in Noblesville to get pricing for a 10x15 unit. The attendant (I believe her name is LaTasha) was extremely helpful in finding the appropriate unit. She was kind enough to show me several units varying in size. Because of her amazing customer service I locked in a unit the same day.
Thanks for all you assistance.
I had a great experience with this company and the manager Latasha was fantastic.
Fantastic office personnel, pleasant, friendly, knowledgeable, & extremely helpful. Made the stress of moving more palatable.
Latasha was very nice and helpful answered all my questions
This was my first day at Public Storage. I missed my rental unit and ended up at the wrong unit. Linda, the Trainer and Property Manager was so understanding and immediately corrected my error, no questions asked. Linda is one of the nicest managers that I have encountered in years! I highly recommend Public Storage Noblesville to anyone looking for personable and courteous service, notwithstanding, professional.
Have a successful day and think globally!
Dr. Toby Malichi, Hon.D.Bus., D.H.L.
Latisha was wonderful to work with! Very patient and always took the time to explain whenever I had a question.
Shanice was so wonderful and helpful and FUN while preparing me for my new storage unit. Thank you Shanice!
I spoke to LaTasha over the phone and she was super pleasant
Great place and friendly kind nice respectful person that works there.