Easy and convenient! They even provided the lock!! 🔐 I've rented storage units before but I would have to come out of pocket for the lock which was usually around forty bucks. I appreciate this place.
Great customer service very helpful and I appreciate the laughter!! Thanks Kristie!
Very helpful and kind! Will definitely recommend
Chris was an amazing person do helpful and knowledgeable
Property manager Kristie was very helpful in switching my reservation the day of our move-in. Much appreciated!
Kristie was wonderful for us today! Got us the storage we needed for the winter and was great conversation!
Chris and Laura are both wonderful workers at the Public Storage here off Coliseum Blv. They both are very knowledgeable and friendly with helping us with our new storage unit and explaining the in and outs of things around here. I recommend anyone to this location due to the friendly staff and how clean the facility is! Thank you ladies for your kindness and professionalism, my mother and I both appreciate you two and if she new how, she would give you both a 5 star review as well! 10 stars from us both!!
Laura (property manager)was very honest, helpful,speedy and friendly and knows her job, people like her is what the public needs. Thanks again Laura for assisting my wife and I.
Charles &Stacey
When a problem occured she got it fixed quick too thank you
Great management and great facility. They are very reactive when issues arise and quick to find a solution. I really appreciate the PM and her leader for always making an impossible situation possible!
Laura is very helpful and informative. Answered every question and helped me choose the best space for me.
Today is my day renting and Laura the property manager was very helpful, thoroughly and professional. I would recommend them to anyone and the price was great!
Very sweet and professional, very informative. Nice area as well! Cameras all over the lot so there’s nice security.
Laura is great to work with?!
Best storage place ever the manager is beyond helpful. Very friendly and she actually gives a damn... More like her needed
Laura showed me three units helped me with what she said was the right size right fit. It was such a stress free process ahe made it seem so easy. Thank you for helping me with my rental highly recommend doing business with Laura here.
Laura is awesome!! She's extremely helpful with anything and everything!! She has a very Positive attitude, she's kind and works hard for anything you could want and need.
I'm excited 2 have a new friend there @PS she knows who she iz 😉....She haz helped me and our family tremendously since I 1st met her over a month ago. If u need someone like her feel free 2 reach out. Love ya gurl!!!! ❤️ 💙 💜 💖 💗 💘
Laura was very helpful when I went in and had questions about renting a storage for my belongings this is the first time I ever needed storage and she made it so easy very friends explained everything to me upfront thanks for your help Laura
Laura and Kim are so helpful snd kind, would rent again!!!
Don't love the rental cost creep but besides that this is a great place to rent because of their staff being so wondeful!
Laura was really helpful with my transfer process! Quick and easy
Great choice for storage clean units
Nice staff to
LAURA DID A GOOD JOB HELPING ME WITH THE APP.
I just rented a storage unit here and got all the help I needed from Laura, she's really nice and understanding, I'm glad I got to work with her...
I have a unit at Illinois road and came to coliseum for help with my apo i was literally loosing my mind and Laura was amazing walked me through everything changed my email and helped retrieve my password. All and all amazing more than accommodated me deserves more than 5 stars thank you!!
Rented a storage unit today at public Storage from Laura, extremely helpful and knowledgeable, a great place to do business
The property manager, Laura, was a huge help in handling my unit and made a tense time easier for me. Highly recommend.
Laura was a great help and very professional and kind. She helped me through the whole process, start to finish. I would recommend this place.and would do business with them again.
Laura was amazing... from start to finish, she greeted me very professionally. She made me feel welcome. Laura has a great personality, she knows her job so well. I had a family emergency, and she went out of her way to secure my unit so that I was taken care of....
God Bless Public Storage!!!!
I've had a very positive experience here. Laura has always been very nice, and helpful. It is very clean, and never had any issues at all.
Laura is pretty much the best part of my entire experience with this company! She has been helpful, gracious, and has saved the day for me twice now!
Laura is amazing,"from entering the office she greeted me very professional
made me feel welcomed she has a great personality she knows her job so well, every question I ask she answered and made my rental so easy and wonderful she is amazingly awesome....
Laura was so helpful explained AND helped me complete My rental online AND also Set up the app for me very Quick thank you Laura
Laura was extremely helpful I got put in unit next to a fence an i am storing a vehicle it was extremely inconvenient moving it in an out. Laura moved me to a different unit for free. Be cautious there are a literal ton of nails/screws/metal objects that will pop ur tires I’ve picked up probably 10 nails/screws in an hour
Laura was such a great help I was very frustrated and when I went and talked to her about a storage she helped me she left me with a smile on my face she went above and beyond I wish there was others like her
Laura was so helpful and sweet, explained everything in detail and even helped us save with their online promotion. She even swiftly switched us storage units to the perfect size, when we realized we would need a larger size. So glad we decided to go here!
5 Stars for Glora and her above and beyond customer hospitality.
Omg Laura on 1801 W collesium was a God send. I had 7 storages at 3 locations and she made the process easy and seamless. Thank you Public Storage.
People there were helpful and professional. Recommend it
Dany and Holly had excellent customer service! Very responsive, professional, and exceeded our expectations. Highly recommend!
Dawny and Holly are awesome forever and always great customer service
Today my experience at the Colosseum public storage was very gratifying because I am a longtime customer and I got a discount for the next three months thank you, Sam and Rich
Thank you Kristie for all your help! And for being understanding of everything!!! I appreciate you
Kristie was very helpful and kind the rent was reasonable and a good location
Shanice was great help great smile very nice
shaneese was absolutely amazing with helping me find a storage unit to fit my things! 100% would recommend!
Customer service was awesome and amazing at the same time. Ms. Shanice was welcoming and very attentive to me and was able to assist me in getting me a unit. Thank you Shanice.
I made extra work for Ms. Shanice and she was amazing! She fixed all problems in a timely manner. She sweet and professional absolutely love the service!
The reservation was painless, quick and easy. The first month promo of $1 was super and unexpected.
Like most storage facilities, it's totally self service the property is kept up , and there is an app available that allows you to open the gate without getting out of your car , Negative points if something is taken from your storage you are on your own the person at the office doesn't know much about the process so no help there , and they raise the rate like clock work
Loved this place. Affordable and we have used it many times throughout the years.
Lori was amazing and so helpful!!! Definitely recommend this storage facility
Great place to store your things. MGMT is great....very helpful.
Had issues with the door on my storage unit and Autumn was a great help and got it all changed into a new one with no issues. Kept my price the same even though I had to be put in a bigger space. Would highly recommend working with Autumn if you need a storage unit
Dylan did a great job signing up for storage.
Great personality
Very knowledgeable
Kind front desk woman named Autumn. Great location.
Autumn did an amazing job explaining my options. I think I made the correct decision selecting this location.
Autumn was very knowledgeable and patient while helping me decide which unit to choose. She walked me through everything and showed me a couple different sized units so I could make sure I chose the right one. I really appreciated her upbeat attitude and thoroughness through the whole process.
Dylan was great help and informative helping answer my questions and concerns I had. Great experience thanks to him!
Abigayle was so helpful and provided great customer service! She clarified all my questions and concerns!
Lori was very helpful she rushed up from the Illinois ave location to help me find my unit.
The beautiful woman at the desk had great energy, was very helpful, and got me a storage unit within 6mins at a discount. Highly recommend.
Excellent experience with shanice she really was so nice and helpful. Felt like I was really heard and understood of my needs of storage. Thank you for being so awesome .
If you looking for a Storage unit I Highly recommend Shanice she is the person for the job she very respect, take her time ,explain everything she very polite and she is always in the office ..
Safe and dry you can bring your own keys with your own locks or you can use theirs which they provide the insurance is a really good idea just in case other than that it's a good place to hold your gear just in case you got nowhere for it to go
Shanice is the best ever she is always in the best mood and makes me feel at home every time I come in love this location
I called in to get information on the units and Abi was absolutely fantastic. Very knowledgeable about the business, and so kind. Definitely plan to use them when we move into the area!
Abi was very polite and answered the questions I had about renting a unit
Shanice was very pleasant and so helpful!! She made sure I understood everything and was very clear and concise. She was such a delight to be helped by. I would definitely recommend this storage facility!!!
Wonderful service! Front desk lady was so helpful!
A pretty sufficient place to store my extra stuff. Nothing particularly fancy, but it is relatively secure and has a perimeter fence with exclusive access.
Damecia excellent service
Good place to do business I would highly recommend
Abi is extremely kind and helpful with any questions you may have! She will take the time to ensure your satisfaction. Highly recommend!
I was shopping for a unit and Shanice was incredibly knowledgeable and helpful! She took me through all the security on the property and the useful tools the property has, like app access to open the main gate. The property was also visibly in better condition than some others I've seen while shopping.
Friendly staff and easy access.
Lori was an amazing help today with my lock. She’s great and was happy to help me with my struggle. Great woman.
Shanice and Abi were awesome in my experience at Public Storage! I’ve rented my unit for 6 months and my unit was very spacious and clean. I also worked late last night and wasn’t able to get all my things out in time and they gave me a grace day as you could say! The really saved me as far not having to pay another month when I only needed a few hours. I would highly recommend their service for storage as well as their customer service and great attitudes!
Shanice provided me with the greatest service and I definitely will recommend her and this storage facility
Shanice is always helpful and has gone above and beyond to help me with storage locker. She is always in great spirit with a smile on her face. Shanice makes the times that I have to visit the office memorable and great.
Shanice accommodated my change in schedule and allowed me to arrive earlier. She took her time and explained everything and answered my questions. She also helped setting up notifications on my phone for the app. She went above and beyond. Excellent customer service.
Shanice was awesome and very helpful, made the process of renting very smooth
Thank you , Shanice for all your help.!!!
Great customer service...clear and concise
Shanice and abi are awesome ❤️ helped me out alot today.
Abi and Shanice are amazing!! Helped me out so much!
Nice, secure units that you can drive right up to, and their cell phone app is snazzy!
It was excellent, Shanice was a great person. She deserves a raise!
Excellent customer service
Went there autumn and Shanice helped me find the size I want. They were very kind and helpful. Great staff and great price
Great experience. Shanice who works at the Coliseum location is Amazing.
Shanice was very helpful and nice, she needs a pay raise forsure
I would like to say Thank you to Sharice from public storage, she worked with us and made it possible to give me a little more time to get my belongings out of our unit due to our schedules being different than there work hours. She was very professional but also empathetic to our situation. She also returned phone calls quickly and respectfully. She is a new mother and still made time to make sure we didn't lose our personal belongings. I would recommend Public storage on W.Coliseum any day.