Public Storage Self-Storage Units at 6000 Lawrenceville Hwy, Tucker, GA

I have been renting for couple years now. U can't find a better facility. Cleanliness. security well above in other places standards Clayton and Mary are outstanding managers always friendly knowledgeable and do everything they can to accommodate you this professionalism runs all the way through to upper management. Had descrepencie talked to Jeff he was more than happy to assist and take care of matter. These are good people if everyone else was like them the world would be whole lot better

Thank you Ms Mary for the Excellent Customer Care with A Good Personality & Great smile & Service, Thanks Again...

MARY WAS VERY VERY HELPFUL AND CUSTOMER SERVICE VERY EXCELLENT

Clayton and staff here are truly amazing! And helpful! They make you feel right at home and not have to worry about anything! Would highly recommend this facility if you are in the area! It just feels like home!

Mary was AMAZING! She helped me tremendously with my concerns and answered every question with professionalism. She went above and beyond to make sure that I was pleased and understood everything. Although other customers needed her assistance in line, she made sure her attention stayed focused on my concern and also related to the customers in line that she will take care of them as well. Mary treated me with respect and I left the office with a BIG SMILE! Thanks again Mary!

Friendly service very respectful helpful clean facility no bugs or anything of that nature all around top of my list storage place I would recommend to anyone with anything needing stored

Mary was very helpful and has great customer service experience.

My experience with public storage has been nothing short of stellar! The process was seamless and easy, didn’t even have to speak with a representative. In my case though I needed to be refunded for the lock because I already owned my own. Clayton had a very professional customer friendly calm demeanor. I was promptly refunded and was on my way within minutes. To me that’s a win. Thanks for being reasonable.

Clayton assisted with service today. Great customer service

Clayton assisted me with an easy move in great customer service!

The customer service and responsiveness by Clayton assisted me in coordination of my payments to get current at this location has been amazing. Property is well kept and clean. I have been renting space there for over a year.

Need to share my experience with a Public Storage Manager , Dolly. As we were having a Hurricane she was out walking the Property on Lawrenceville Highway were my husband and I have a unit, she was totally soaked, I asked her what she was doing , she answered making sure everything was ok on the Property, I told her that was COMMITMENT. I pray she didn't get sick

Great service

Clayton was very helpful and courteous.

Wanted to take a moment to give a shout out to Angela at the Tucker location. Epiotme of southern hospitality! She was so nice and friendly on one of our recent trips to our unit. Thank you for brightening out day, Angela! My dad says hello!

I am very happy and satisfied with this storage and would like to thank Angela for giving us fantastic customer service

Angela is awesome and very professional to deal with .am very happy and satisfied with the storage unit that I have and if I have any questions or problems related to the unit ,Angela brings a quick solution to all queries.

BEWARE OF RATS_ If you want RATS ruining your belongings then this is the place for you!!!!! If I could give them less than a a star I would. I rented the storage at this property because of the location. I went to move my items out yesterday and could not because a RAT or RATS are in my unit. I could hear them moving around. Sorry to gross you guys out but please see my photos below of what I found in my storage yesterday. Rat droppings and urine on my belongings and thats only what I could see on top. I went to the office to discuss and basically found my reception to be unprofessional, also I was told there is nothing they can do but a exterminator will be out this week other than that the rats are my problem and handed some packs of rat poison to put in my unit. ( The methods they use clearly is not working and had I been warned about the infestation I would not have put my furniture in there). I'm terrified and will opt to trash my belongings. I asked for the district managers number and will call on Monday to see what they can do about getting the rats out of the storage should not have to deal with rat problem on my own after they are continuously taking close to $90 monthly for rent. I will follow-up with another review after I speak to the District Manager and let you know how it goes...UPDATE!!!!...I SPOKE with the District Manager, she was professional understood my concerns and offered to rectify what she could. While I am still minus my possessions and there was minimal compensation she did what she could...

I called Public storage to inquire about seeing if I could pay the rate that was listed online in cash at one of the public storage locations. The representative insisted that I could pay the rate that was listed online inside at the public storage store when I got to this location, I met Miss Angela and she informed me that not only what I have to pay the rent, but I would also have to pay the prorated amount which was not what the representative told me, and at the current time I didn’t have access to those kind of and do you know this lady helped me out with not only obtaining my unit she has the most impeccable customer service! Sweetest lady ever and I am very appreciative for her, she needs a RAISE tbh. Customer Service (call center in “California) needs some work

I love the lady that works there. She is always sweet and she cracks me up.

Angela was such a good help and has great customer service. She is the goat !

Talked to Kenny to move out and he was great. Told me my charges and why everything was set. He helped me check out with ease and was super nice. The 10x15 unit itself was clean when I checked in with another nice woman. Left it for 10 months before I moved back to GA and the only thing that affected my items were spider webs which is normal. No water damage or theft which is hard to come by in some units. Recommend this spot for sure

Angela is a great person she's always helpful and professional

Angela was knowlegeable, helpful, and energetic. The storage grounds and unit are very well kept and we are excited to have this facility partnering with us.

Angela was an absolute delight - she took time to explain everything to me and I felt appreciated as a customer by her. Will definitely look forward to working with her and with my unit here. :D

Neat, well maintained location, reasonable rates and Angela is the best. She was so customer friendly and answered all my questions and the follow-up was amazing!! She deserves a nice raise!! Good work needs to be duly rewarded!!

Customer service is excellent and the place I will continue to store my belongings. Thank Ms. Angela!!!!

Thanx to Angela wonderful smile and great customer made my day! Sometimes people don't know what u going through in life but it take that one person smile to make you feel great! I will be coming at this location! 😊 @ store 20489

Stopped by this location , to use the bathroom, cleanest bathroom I've ever seen at a storage place. Thank you , Ms. ANGELA

Angela is the best employee here! Love to work with her! Always thanks for her help!

Ms. Angela was very helpful and fast with getting me set up, she is also always seen onsite cleaning and is always there if you need help .. the experience that I had with her make me feel comfortable with my items at this storage

Angela is the best! She always takes great care of us. She always has a smile, treats us with kindness and keeps us up-to-date on our account status! She is the reason we continue to do business with Public Storage!

Angela is friendly,knowledgeable and always helpful when I ask her any questions

Ms. Angela was patient and very nice.

My experience here at Public Storage has been wonderful. I've been renting here for over 3 years and the property manager Angela is extremely accommodating and very helpful. 5 star service. I highly recommend renting at this location.

Ms. Angela was very helpful, answered all of my questions, and had exceptional customer service. At this location, it is very clean and organized. Also, it's very safe

My experience in getting a storage unit was fast and easy. The people working in the office were very helpful and acomondating. I will definitely be recommending this Public Storage to my friends in the area!

I've always had a pleasant experience while visiting this public storage!

Angela are the best

Ms. Angela is very professional, helpful and keeps the property clean. I would definitely recommend this location.

Ms Angela was very helpful and. Professional

Good service from Ms. Angela

Angela and staff here are truly amazing! And helpful! They make you feel right at home and not have to worry about anything! Would highly recommend this facility if you are in the area and need to store your personal belongings! A-1

Professional and kind

Stop by this location to find out prices Ms Angela was very helpful and professional. Wish there was more people around like her

Angela was very nice and helpful

SECOND TIME AROUND USING PUBLIC STORAGE BUT DIFFERENT LOCATION AND IVE HAD A PHENOMENAL EXPERIENCE

Tina was awesome and helpful

They are the realist and trustworthy

Angela was great and super helpful would recommend this place to anyone!

Great Customer Service Donald!!!!!

Yesterday I had a hard time opening and closing my unit and Ms.Angela didn’t hesitate to help me...She is very pleasant and genuinely kind! Also very professional, she followed up with a courtesy call..Thanks Ms.Angela, Your Awesome!!

Thank you to Mr. Donald!! He provided excellent customer service. He helped troubleshoot my storage unit for maintenance. Mr. Donald did well in making sure my storage unit was clean and free of debris. I recommend him and salute him for a job well done!

Ms.Angela was a sweet heart and great customer service. she’s awesome thanks again

I visited this location and was assisted by Mr. Donald. He was extremely helpful and provided me with all the necessary information and pricing I needed to rent out a unit. Let's just say, I know my personal belongings will be in good hands. Mr. Donald deserve kudos for his professionalism. Thanks Mr. Donald.

Kudos to Mr Finch! My family had the most incredible experience at your Lawrenceville location. Thank you for your kindness.

Excellent customer service! Mr. Donald was very friendly and helpful. The patience he showed when answering all of my questions was awesome. Kudos to Mr. Donald.

We had to move in 30 days Angela made our transition smooth and easy. EXCELLENT CUSTOMER service. Thank you so much for all your help

Angela is professional, kind, helpful and has excellent customer service. I rented a unit that ended up being a foot shorter than advertised keeping me from moving my vehicle in. She was extremely accommodating and got me into a different unit that worked. She made a frustrating experience…pleasant!!

Excellent professionalism and customer service

Angela was great! She was very helpful, answered all of our questions and had exceptional customer service. My husband and I are satisfied with choosing this location.

Angela has wonderful customer service. She is a joy and personable. I usually don't do reviews but she is awesome. Thank you so much Angela!!!!😊

Angela was a great help when I couldn't decide which unit would be best for my families storage needs. I'm definitely recommend this location to others.

Lou is perfect. The best.

Angela was amazing!! Highly recommend this location.

Great customer service and a really nice lady the storage units are very clean and big and a good place to store your thing :)

I was refered to this location from another location, no regrets. Ms.Angela really helped me with my storage needs.

Ms Angela was very helpful in suggesting the unit that I needed. Very informative

Ms.Angela was so nice I just needed storage materials and she made my day so much better

Angela is amazing she always helps me out when I need it she's never rude like most of the PS EMPLOYEES she's just a breath of fresh air.

Angela was very kind and helpful. She was able to answer all my questions and concerns! 10/10 would definitely recommend!!

Ms.Angela really helped us get a storage space and was very patient and nice to me and my family thankyou so much! totally recommend:)

Miss Angela is this place’s saving grace. She made such an awful experience - having to move my business into a storage facility- into a restoration of faith in humanity. I can’t begin to say enough good things about her, she IS the ONLY reason I’m writing a review.

Angela the manager at the Lawrenceville location is very helpful and does great with customer service she helped me with all my question and made sure I was satisfied and knowledgeable before I left the building thank you I recommend this storage facility because of Angela