Public Storage Self-Storage Units at 1964 Rockbridge Road, Stone Mountain, GA

Dorothy has,great patience thank you

Dorothy was so wonderful / very very helpful ! I’m telling my friends about this place … I really appreciate her .

Thank you Dorothy for helping out an old lady set up the app

Ms. Dorothy was a great help really appreciate her expert customer service, made it a great transition.

Dorothy was very helpful and walk me thru everything from the online to making it convenient in the store great employee

Dorothy is great, she took the time to help set up this app for me !! I couldn’t figure this thing out !! Your wonderful Dorothy

Thank you Dorothy for your help excellent service

Mike was an excellent employee that made the rental painlessly easy. Give him a raise and a promotion!

Ms.Dorothy was simply amazing and such a joy. She made my experience amazing and I was going through a rough time and she made it so much better.

Dorothy is Amazing, very very helpful and knowledgeable 😊 of what you need in storage!

Dorothy was a pleasure to work with!!

I was greeted by a warm smile and a friendly hello from Dorothy!! She was a breath of fresh air and very professional!!

Dorothy was the absolute best!!!!!! She was very professional and very helpful I did not know how to use my lock and she had no problem with taking the time to help me and show me how to use the lock I totally appreciate her time and patience THANK YOU SO MUCH I APPRECIATE YOU……

Dorthy was great, had to tell her she was a 5 star

Dorothy is very amazing very Professional and uniformed ,office clean and unit too

Dorothy greeted us on two separate occasions as we were closing our account after nearly 6 years. She was professional and extremely helpful in closing out our account. The lady is an absolute jewel and Public Storage is lucky to have such a person on staff. We have enjoyed having a storage facility with Public Storage and will be back in future if need arises

At this location ms Dorothy is wonderful at this store she needs to be a area manager for public storage...

Dorothy is an amazing service representative. She was very pleasant and knowledgeable about all the units and app. Very helpful. Thank you for a good person that cares. 🙏🙏🙏🙏

Ms.Dorothy was a wonderful help! I was stressed out with my storage bill and running behind she helped me bring my bill down and was very understanding and helpful ! I highly recommend her service !!

Dorothy, she is so personable and cares about her customers.

I went into the Public Storage location on 1844 Mountain Industrial Blvd. I was greeted by Dora and she was very nice and pleasant. She went above and beyond to make sure I was satisfied and tooken care of before I left the store. She represents your company well.

Miss Dorothy is great always riding that cart and she always greets me with a smile and keeping up the grounds and she does a great job !!

I had issues setting up my account online and ended up going to the property. Dorothy greeted me with kindness and was happy to assist me. While setting up my account we talked and she was such a pleasure. She informed me of the app and was willing to guide me in setting up the app. Dorothy represents Public Storage very well and she is a definite keeper!

I love Dorothy- she’s the perfect person to represent your company. We have 5 units between my personal and our company. I set these up incorrectly between entities- she was so patient and helped me with each individual unit to make them correct. Never made me feel like I was inconveniencing her, and I enjoyed the time because she was so real. Well done!!

Office and property manager, Dorothy… what a pleasure!! To have someone who knows how to speak to you who listens and tries her best to work with you.. With any issue you may have.. Very professional..Excellent customer service skills.. if she says she’s going to do something she is going to do it and I greatly appreciate that especially when you have been a customer since 2019… only if we had more managers such as Dorothy in this world, it makes your experience so much!!!!

Awesome Incredible Store Front customer service. Ms. Dorothy goes above and beyond to assure you are receiving good service. Highly recommend them.

Great experience ever, Miss Dorothy is the definition of great customer service!

Dorothy was very helpful. I needed a replacement key and she was very swift with replacing my key. Customer service was excellent and I highly recommend for your storage needs.

Ms Dorothy does a great job at this property! She keep things in order around there! Make sure the property is kept up and clean! She does her walk through routinely!

Dorthy is vary friendly🤩

Dorothy give great energy. She was a big help. Very punctual and professional. Definitely will rent here.

Dorothy I love when I come here because Miss Dorothy is the kindest sweetest person she's always helpful she Go Far and Beyond her job duties. I have never came to Public Storage and it wasn't clean organized my opinion I think she takes very good care of the property and the customers I just want to say thank you and I appreciate your job and your duty that you do for me and others

Dorothy is absolutely wonderful she's always helpful and kind

After spending all day searching for a storage unit dealing with unprofessional agents and crazy high prices Ms Dot at Public Storage was able to get me in the unit and not break my bank. She was knowledgeable and professional and helped me and my family in our time of need. Thank you Ms Dot you were a life saver!!

I had a lot of help from Dorothy I love there.

Dorothy was very helpful and made setting up my unit a smooth process.

Great experience with the staff at the Rockbridge location! Dorothy has been exceptional to work with and is always customer focused. Hopefully the management team will hire more like her.

Miss Dorthy is very helpful by helping me with the app on my phone ,now I can use it to get in the gate and pay my bill thank you !!!

I’ve bee using PS for several years with extreme minimal contact with their onsite (day) customer service representative. Understanding the CSR is a direct reflection of PS, may I propose or offer a suggestion on who PS selects to represent the company. Please attempt to hire individuals who are familiar with how to conduct themselves when dealing with the public. STOP hiring individuals who have nasty dispositions, cannot hold a conversation without demonstrating a severe nasty attitude and fails to communicate when provided a means to communicate AND places a lock on a unit that has never been late in payment as a result of their personal desires to do whatever they want to do. Only after, I informed them of my failed attempts to contact corporate and having the other owner involved in the lockdown (long story unrelated to her nasty attitude). Anyway, I will continue to avoid their onsite management until I remove my items from this site. Additionally, I have observed a high turnover in their CSR’s

Oh Ms. Dorothy was the most amazing representative for Public Storage I have ever encountered. Her CS, warmth, knowledge, genuine care for people has totally allowed contort as a tenant that I've chosen the right storage family. It's not easy going through this process, but she gave me peace of mind. Thanks Ms. Dorothy for everything ❤️

Dorothy was the property manager and I was so blessed to have met her. What a pleasure it was and it was nothing but the Lord that brought us together. Thank you Dorothy for your professionalism and your very warm heart.

Ms. Dorothy was so helpful with everything and was very nice pleasant.

Mrs Dorothy is the best ever you guys y'all got to go check her out she will give you the right deals and the best deals check her out now love you girl

Awesome service! Ms. Dorothy is the sweetest woman ever!!!!

Rudest employee I ever met snatching papers refusing gate codes refuses to talk on the phone unreal

Price goes up every three months without explanation. it is a premium location