Not a renter but a auction buyer one of the smoothest processes i’ve had going to get my unit property was easy to navigate and the manager on site austin hunted down carts and brought them over to me to help the process and gave us plenty of time to empty everything out awesome customer service!
First time renting at the public storage on park ave climate control unit was a must for me. Got on the property and immediately ran into Austin who was extremely knowledgeable and friendly and helped ease my move in tremendously as well as having a great conversation and it not feeling like a business transaction but talking to a friend 10/10 service will recommend to my friends and family
Thank you Matt, you were really helpful with explaining everything and walking me through the signing forms over the phone. You made getting my storage unit so simple, the whole thing was done in about 10 minutes without any extra hassle
Above and beyond the employees they have are just amazing. Top notch place I think the people who work here deserve a raise.
Dana was such a HUGE help and she was very nice and patient with me in the entire process of getting my unit. She was a delight to talk to and very knowledgeable at her job. If you ever go to the Public Storage in Statesboro and you see Dana just know you’re in good hands!
Clean facility and polite service. Thanks!
I rented a storage that was too small for me. when I got there to receive it I asked if I can get an upgrade to a bigger size, they accommodated me with no problems. I will continue to use Public storage whenever I’m in need.
Brittany was awesome she answered all my questions! Great personality
When looking for a perfect unit go see Brittany Ford over at Public storage. She is very helpful and goes above and beyond to assist u with the unit you need. She didn’t try to upscale me on anything , straight to the point. Brittany is very friendly and charismatic and knowledgeable while helping in the process. The place is very clean and kept neat.
Don’t waste ur money or time anywhere else go over at public storage and make sure u ask for Brittany Ford years of experience
I highly recommend Public Storage in Pooler, Ga! Rebecca was the most professional, honest & nicest person that I've ever done business with! Thank you again, Rebecca and Public Storage of Pooler for being so professional & attentive and not only meeting my needs but going above and beyond to make this process such a breeze!
Rebecca was amazing at helping me. Facility was clean and all of my questions were answered completely! Would recommend.
Hey I spoke with Rebecca and she was so pleasant so kind she took her time to help me and I think y'all should keep her. She's a A1
Súper easy and convenient process. I’d recommend to anyone looking for streamlined signing up and excellent customer service.
I had the most pleasant experience thank you so much
Smooth transition from one unit to another
Danielle was emaculate taking care of my situation this morning, I wish I could deal with her all the time I was very satisfied and reassured , thank you Danielle there should be more customer service managers like you
Laura was a big help in helping me find a unit last minute I appreciate her very professional and outstanding
Amazing customer service and extremely patient with new comers! Thanks Danielle !
Easy move in process. Contract sign up and attention from remote attendants were easy and clear. Sound system (attendant speaker) hard to hear. Lobby can use a waste basket.
I visited the office today to make a payment and to update our personal information on our account. Danielle helped me. She was welcoming and very knowledgeable. She was pleasant and answered all of my questions. You hired a gem when you hired her! 💝
So I posted this a little over two weeks ago and was happy with the service.
This review has nothing to do with the customer service side of the business, but overall service.
My rent is being raised from $55 to 90 and we’ve only been there two months. The access gates are always open/broken and access doors (side door) is always broken too.
I think it’s wrong to raise rent (this high, this fast)
So now I’m reading the reviews from previous tenants and this one particular tenant was on point.
Check this out!!!!!