Judy is AWESOME!!!! You should be happy to have such a fantastic person representing your company. I do t care what she is making. She deserves a raise.
Judy and Julie has super customer service and helped me...
This place is trash. There are rats and food store here. The insurance is a total scam too as almost has passed and the items eaten by rats in this storage have never been paid.
Judy and Janet was excellent!!!
Judy was Awesome & Kind & Patient!!!
Judy was great! Definitely recommend her!
Thank you Ms. Judy very understanding person
best customer service ever ! if you need a storage unit definitely come here & ask for judy she will help you out!
Judy was freaking AMAZING. She is genuine and truly warm professional individual.
These folks are the salt o the Earth... love me some manager Judy in the front office!) Really does show when people care about the customers!!!!!!
Judy was very pleasant helpful.
Amazing location, the woman there (Judy) was extremely helpful and hospitable, I’ll recommend anyone to come to this location because of her.
Judy gave great customer service today!!!
Judy is a great person she can help me to me in found everything i looking for.👍👍👍
Amazing, Amazing, and Amazing! Judy is a blessing in these times of uncertainty. If you are looking for a storage property and outstanding customer service, call or visit Judy for your peace of mind. She makes you feel the "Southern Hospitality" we know and share willingly. Thank you Judy for your time, patience, kindness, guidance, and great conversation. She explains the property procedures, perks, corporate correspondence, and processes to assist with a smooth transition in your life. We appreciate Judy for being genuine and caring to all her customers. Thank You.
Judy was so patient and such kind, Thanks Judy
The property manager Judy was awesome! She helped me out so much and made a stressful situation so much better. Ms Anita in the office was also very sweet and helpful. I highly recommend this area for your storage needs
Judy is great and was very helpful
Judy was so kind and patient to help me. Thanks so much!
Judy was great and helpful with everything.
Judy was very professional and nice
Judy, the manager was the best. She was thorough and very clear in her answers to my questions. She was patient, kind, helpful, and understanding. She was the best!
Judy was great to me and I am truly grateful.
Judy was very helpful and professional. I would 100% recommend this location.
Very Friendly and very helpful. Her name is Judy. Also very professional.
It was great when I first got a unit here but about two years later and the price has doubled the lights don't work I'm pretty sure people are actively living in units some days it's impossible to get past people that will completely block the aisles by leaving parked vehicles for days at a time.
Thank Judy for your help!
Judy was a dream! Professional courteous and friendly!! Amazing customer service, went out of her way to make sure I found a unit that was affordable. Thank you so much for your help!!!
Fantastic experience with Judy. Thumbs up!
Ms. Judy is wonderful and has provided A+ service to me. I would highly recommend this location if you're looking for a place to safely store your items and someone that will provide great customer service. This location is conveniently located off of highway 141 and has easy access into and out of the facility.
Judy was excellent and nice to me
Very pleasant experience, Judy was awesome, and informative. Helped me thru the process with such ease.
Judy was so patient and caring for us
Kudy wad so Sweet and helpful
Judy was very helpful and informative
Professional and knowledgeable quick service and reasonable prices I would recommend Judy was great.
Miss Carolyn was so helpful and full of good customer service. She made my day. Please visit the Jones mill location for a good deal and good people.
Ms. Carolyn worked so hard to make my experience with renting a unit very efficient and pleasant. She was very informative about everything and very patient.
Judy is really really really awesome
Judy provides EXCELLENT and FRIENDLY Service!
Judy was fantastic! Very personable and helpful! She got me through a very stressful office move!! Thank you Judy!!
Thank you Ms. Judy for being so nice, kind and professional.
Judy has been an absolute pleasure! She was extremely helpful and kind. 10/10 would recommend Judy for all of your public storage needs.
Judy was very Nice and very good customer service
Ms. Judy was excellent. I'm very glad that I met this person. She was very, very helpful.
I waiting to fix the storage I'm rent inside the walls fell down 2 month and nobody fix it this is ridiculous...
I just want to say thank you so much Ms. Judy for doing such an terrific job at Jones Mill Public Storage location. Keep up the good work and energy. Thank you.
Mrs. Judy! Great services !!
Judy is awesome! Great service/ personality. She went above and beyond in helping me manage my storage. Thanks again Judy for your assistance.
Thanks to Judy at public Storage. I was able to rent a larger Storage unit and fit into my budget. She was very knowledgeable and was very genuine and helpful. Customer service at its best
Judy gave excellent customer service
Judy was so sweet and helpful...Thanks for the great customer service
Judy provided Super excellent customer service
Judy provided excellent 5 star service from start to finish !!! Very patient and professional
Judy has the BEST customer service in the World…We LOVE her here at this location!!!
Best location and customer service EVER
Thank you Ms. Judy for such a good team player and leader. Keep up the good work ma’am.
This is the only location that I will ever rent from... Ever! Ms. Judy knows her job...Point...Blank....PERIOD!!! She is professional, hardworking, and the sweetest little Lady!!! Ms. Judy...YOU ROCK!!!
Great customer service! Come see Judy!!
Thank You, Judy!!! You the Best...😃
Location is excellent and Judy is Awesome
My unit had the roof somehow off, and I brought it to the two employees attention. They said they were off the clock. I got the district manager to get the roof fixed, but felt like the company did a pretty bad job keeping my stuff safe and dry.
Judy was so very helpful. She's a great employee. Goes beyond to duties. So thankful.
Public Storage guest host Ms.Judy was not patient helpful persistent and willing she is a Great team player for job...Go Ms.Judy💪🏾
Ms. Judy was the best Property Manager I have ever encountered. Wish there were more like her, keep up the good work 😊
Nice, clean, storage place. Ms. Judy in the office is fantastic and very helpful! Auto pay is convenient and you can get through the gate with your cell phone, which is awesome, instead of scrambling for your code in the car!! Only one downfall is that you can't get in the gate past 9:00pm.
I want to say thank you miss Judy for your pleasant hospitality and helping me finding the right size storage
Great customer service and a pleasant experience. Very helpful.
Ms. Mary was exceptional great customer service she took care of all my needs. It was a pleasure meeting her.😊😄
I was so impressed with Judy's service, I had to rent with her. Thanks, Mrs. Judy for the southern hospitality you gave
The property manager Judy was amazing! She was such a big help and she had excellent customer service. Im happy I went with this location! :)
Mary at Public Storage did a Great check me in Today simple and Easy.
I’ve came to public storage several times to inquire about different things , and the service I received from Mrs Judy was excellent each and every time , I referred my daughter and she had nothing but good things to say as well, Mrs Judy is definitely a asset to this company .
Man I tell ya Mary is amazing. Shes helpful happy and she went above and beyond gettin me settled in my unit. Ya dont get this kinda service too much anymore.
Mary was very helpful to me that the kind of assistance that we need in this life.
Mrs Mary was very helpful. Great service although the company itself is suspect
It's reasonable. Judy is nice
Mary was amazing and incredibly helpful. In and out with an inexpensive unit same day!
Mary at the Jones Mill Rd location was very helpful to work with. I would highly recommend this location!
Mary was very helpful with getting the right size storage unit. I’am very pleased...
Great service hehelped me throughout the process and quickly and easily👍🏻! Tnks
Judy was really good in helping me with my Storage needs
Fair price for sizable space
Thank you JUDY for the services.
Judy is so awesome. She's very friendly and made the process easy.
Judy is damn good. I really appreciate the time taken to explain procedures and what to expect when renting from public storage. If you need storage.. Definitely seek Judy Sims...
Judy and Mary are very phenomenal and communication is very great! I have built a relationship with them as well to the point they are like family. I recommend this Public storage location for anyone who is in need!
My rental process was incredibly quick and easy! Ms Mary was an absolute pleasure to work with, I cannot recommend her enough! The unit is clean and exactly what I wanted, and Ms Mary took great care in walking me through everything and explaining the process.
I went into this location looking for direction to the grocery. Store because I was lost. Ms Mary help me to get to correct road . I really appreciated that because most business will just shut the door on you.
Mary is awesome come and see her for your storage need
Mary is very helpful thanks mary
Mary is so nice and very helpful
Ms.Mary is such a sweetheart and she has great customer service. She took very good care of me.
Mary help me very pleasant lady would definitely recommend her.
Awesome customer service from Mary! Made it quick and easy.
So great. Mary is sweet and kind! Thanks for the help!
Ms. Mary is the Champion and the best of all times.
Mary was awesome! She helped us find what we needed in a very short period of time. Very efficient.
Mrs. Mary was extremely friendly & helpful and made the process very easy for me.
My experience with this location has been very wonderful thanks to Ms Mary. She's very helpful and is always pleasant!!! Thank you so much
Beat customer service ever and clean easy access facility!! Ms Mary was super helpful and a pleasure to help me with my moving process!! Highly recommend
Mary gave me a detailed walk through of the compound and made sure all of my needs were met. She made the sign up presses easy and quick too.
It was great! The attendant was named Mary and she was so informative and kind.
Mary was on the property today and was wonderful as she monitor the property and making sure her customers were ok.
Came in and saw Ms. Mary, very pleasant and professional
Mary took her time out to help us when the system was down. She showed us several units while waiting for the system to come back up. Great customer service and very friendly!
Thanks to Judy, I keep coming back to rent at this location. She ALWAYS take good care of Me with great pleasure. Thanks Judy, you're the Best!!!
Judy was super Professional and toke care of my questions/needs. I would definitely recommend this location in this area
Mary was extremely helpful.
Judy provided extraordinary customer service for me today. Her attitude was exemplary and her patience in working with me was just unheard of. Thank you
Mary is very thorough and went above beyond helping me while she was very busy. Thank you!
Mary was extremely helpful and efficient for the identification of unit and completed the rental quickly and efficiently
Mary was very polite and helpful she created me at the door. Told me about my storage issues and was knowledgeable about what questions I had. She made my experience a great one thanks Mary
Mary was very nice and helpful with my storage unit move in
Mary was awesome, well informed, personable, yet very professional. She clearly knows and loves her job. What a combination. My unit was clean, dry, and while there is a light inside that works very well. This is very important if you plan to visit your unit after hours. Mary made it feel like more than a storage unit. I told her, "This feels more like renting an apartment for my belongings." The experience has been definitely 5 star.
Mary at the Jones Mill location was very pleasant and helped me with my storage needs. I highly recommend this location. It’s close to Holcomb Bridge and Peachtree Industrial.
Mary was awesome come and see her she will take care of your needs in renting a storage
Judy was great! I was in and out so fast! Thank you judy for your professionalism!
Mary was pleasant and helpful.
Mary was amazing , she got me everything I needed and provided me with stress service.
Judy is an excellent customer service manager. She provides personalized attention to customer needs.
Ms. Marry is BOMB!! Thanks for your help with everything.
Judy and Mary and extremely nice and sweet, my family has used this storage for years . Every time we rent a new one we never have any problems!
My name is Sylvester and Judy was amazing and very helpful today! Can in and made the process a smooth one!
Ms. Mary Was soooooo Nice. Definitely will recommend.
Ms Mary helped us with an emergency storage facility, I would definitely recommend her. Remember the name ms. MARY YALL 😆
Mary was very Nice & helpful!!
Mary was great! So helpful with picking the right size storage!
Ms Marry was very helpful with everything!
Thank you Mrs.Mary for all of your help with my unit!
Mary is amazing! A pleasure!
Mary was very helpful with my storage need! Great customer service.. ✌🏿👍🏿👍🏿Up
Customer service was Excellent the manager Mary was very helpful and polite she answered all of my questions
Judy is absolutely great!!!! I met her about two years ago while a friend of mine was renting a unit. Occasionally I would stop by to pay his rent for him. So, when it was time for me to rent...I automatically knew where to go. Judy is always respectful and full of good things to say. I find myself hanging around to talk for a minute or two before she gets back to work. I highly recommend renting a unit with Judy...thanks my gurl!!!
Close to my house and convenient for getting in and out!
Mary was so helpful and pleasant. This was my first time using a storage space and she made everything a breeze
Mary was very helpful to putting me in a unit at the time of need
Judy was very good at helping me find the right space and even saving me some money. Thanks Judy!
Judy is a fantastic manager and always willing to help with my rental questions!
Judy delivered the ultimate customer service and went above and beyond what I came in for. Thank you!
This place is a dump there is trash all over the place....the clerk is very rude they overcharge excessively without Merit be careful from renting here..
Judy was awesome today.She toke care of my storage needs
I want to thank Mary for her awesome service today and getting me in my storage so fast. She was a great help and very sweet. I highly recommend choosing this storage if you’re looking for somewhere to store your valuables.
Mary was very delightful and helpful towards my search for a storage unit and I leases the same day the process was very smooth and quick !
Mary was great and made my experience quick and seamless.
Very convenient storage and friendly staffs especially Mary. She is friendly and smiling
Mary was very polite and extremely helpful. She provided excellent service. Spacious unit for a great price !!
Judy is such Wonderful person and she takes care of you with Excellent customer service
I had a pleasure in meaning this exceptional person at this location, she helped me with ALL of my storage needs. Thanks, Judy for taking care of me.
Mary , thank u so much for your help . Your great! Blessing to you !
Great , fast and helped me with all my needs
Very simple check in, easy move in. Great location and Judy takes total care of your storage needs.
Ms Judy was so helpful! The process literally took 10 to 15min. She was thorough and got me a unit fast. I will definitely recommend this location to anyone!
Holy moly!!!! She was so sweet. She really helped me out. She was very knowledgable. Thanks for the experience.
Ms Mary was extremely helpful and very sweet in assisting me with a storage unit. She also gave me a courtesy call to remind me about my upcoming payment to avoid any late fees which I really appreciate that. Overall my experience here has been great.
Mary was a awesome representative and I was able to get everything I needed done.
Mary was very easy to talk to and very informative. I was able to get the storage unit we needed without a issue. She was reliable and very clear. I am glad se was able to assist us today.
Mrs. Mary at the Jones Mill location is an absolute pleasure to work with. She is very professional and knowledgeable. The service I received far exceeded my expectations. Visit Mrs. Mary. She will take good care of you.
Miss.Mary was such a delight . She further explained to me some things that I was unsure of, was very patient with me no matter how many questions and always had a smile! Thank you Miss.Mary!
Reasonably priced, clean, and outstanding customer service.
Mary provided me with excellent customer service and was very helpful through the process of picking my unit. Glad to do business with this company
At this location, Judy the Manager is ALWAYS pleasant & professional on every visit I've checked in. This is why I rented at this location, the service I receive is unforgettable
I had a wonderful experience with Judy, she helped me out with getting a Parking space that I was searching for. She made my Day & now my worries are uplifted and gone. Thanks for your help, Judy!
Very nice facility. District manager was very helpful when I was there.
Mary assisted me with renting a 5x10 unit. She explained everything thoroughly so that I’d understand the terms of my lease and payment. She showed me the unit and cautioned me on how to store my items in case of rain. She’s was so helpful!
Judy is excellent at her job. Really enjoyed working with her.
Mrs. Mary was wonderful, extremely helpful, and made my day! Made my experience very special and one that I will never forget and made sure that this process was smooth and easy!!!!! Thank you!!!
Mary was very helpful and friendly I'm a returned customer and be always coming back at this location I enjoy the staff they do a good job
Came here to rent a space and were treated with great respect by Mary! She's fantastic! Explained everything perfectly and timely.
I was at my wits end trying to figure out how to get rid of the items in my storage. I moved from GA to TN over 2 years ago and just decided that I need to get rid of everything in it. I called Public Storage on Jones Mill and spoke with Mary. I told her my concerns about wanting to get rid of the items and she told me she would ask around and let me know. Mary called me back within it seemed like 5 mins and let me know she found someone to get the items. I was soooooooooooooo very pleased with her customer service, empathy and follow-up. I am greatly appreciated!!!!
Mrs. Mary was a kind and kindred spirit! Great experience & person! Go see her!
I felt a bit overwhelmed trying to locate reasonable storage space. I was referred to this location. Judy made my transition very smooth sailing. I was able to get the $1 first month...It is a non-climate controlled facility where you go through gate and pull up to your storage room..I experienced phenomenal customer service and will be referring others here...Thanks again Judy...
The staff is great. But, if I ever store anything in Public Storage again, it will be in a Climate Control storage unit!!! Half of my stuff
Perfect location!! Judy is Awesome and showed me how protect my belongings while I'm storing. She's so professional & chic!!
Judy is so informational and great at what she does as a Manager. She always greets me with a smile on every visit. This location is great for me, I always recommend this location to friends & family.
Judy will take good care of your storage needs like she took care of mine.
These are all the same. They do what you need.
I am looking for a small storage , can i get the prices about 5'x5' ???? or any like that?
Ms. Mary is soooooo sweet! She is very helpful and goes above and beyond to help make your experience with renting a unit stress free. If I ever need a storage unit again, I am definitely coming back to this location and asking for Ms. Mary!
Ms. Mary a very helpful, kind and energetic person great work
Judy is the Best in Town for customer service in helping anyone finding the right size/price in a Storage
I had a wonderful experience booking my storage unit today with the help of the excellent Judy. She was a great help making everything easy and quick. Thank you !!!
This location is GREAT and convenient for my business needs. Judy is ALWAYS helpful and keeps her customers happy and coming back for business over and over again. Thanks, Judy!!!
Mary gave us all the information we need. Thanks!
Judy was truly helpful in the moving in process for us and showed us how to protect our goods while storing in the storage
Great prices only down side is they close at 9pm & don't supply you with a moving truck.
Mrs. Mary was amazing! I was in a rush on my lunch break and she swiftly showed me a unit and got me signed up in now time. Some of the best customer service I’ve seen in a while!
Judy was absolutely amazing! So polite and professional, she made sure we were all taken care of!
Judy is very awesome if you need storage space please see her.
Wonderful customer service, great storage space for great price and I’m feel safe I definitely feel safe in this area. Judy was excellent!
Judy was amazing. Her service was exceptional.
Judy is amazing! Extremely helpful. Very pleased with the unit I got for the money.
Judy was extremely friendly and helpful I highly recommend public storage in Jones mill my husband & I was so please with her service 04/28/2018 thanks Judy!!!!!!!
Judy was great, helped me get set up in a jiffy.
Judy is extremely helpful and provide professional service to this location. I would definitely recommend this location to ALL my Friends and family members
Thank you for taking great care of me Judy! Patient, kind and professional.
Conveniently close, good sizes to choose from and Mary was the best to close the deal with.
Judy was very helpful and has excellent customer service skill
Judy is the greatest in customer service and moving Me in and took care of me
Amazing location. Great people. Judy and Mary are the absolute best.
Great service and experience. Lisa was very helpful and informative.
Great Customer Service Judy is awesome
I found chose this location because of the raving reviews. I signed a lease on 9/15/17 with Judy. I was only going to use the unit for less than three months. She explained that I have six days into the new month to move out without any additional prorated payments due. I ended my lease within the first week of November 2017. I went in to get my lock and to sign the move-out papers, at that time Mary indicated that I owe the full November rent. I explained that's not the case and told her that's not what Judy told me when I signed the lease as I had seven days to vacate. She said she did see a note in the system indicating what Judy had said. Fast forward to today, I receive a collections notice for Novembers rent. Never received notice that there is a past due balance!! I called and spoke with 'district mgr' Ariel, she explained that the lease proration DID change in the same month as my agreement and did not see any notation in the system of Judy's conversation. Steer clear of this place. Their word is of no value and will lie to your face.
Great service! I went in and the whole process was smooth and easy.
Got myself a 10x10 today - process was straightforward and got Great customer service from Mary
Judy was very helpful throughout the process and friendly. Would recommend to anyone with storage needs.
Great service. In and out quick.
My unit is infested with rats. I am extremely sick and had to put everything my daughters and I own into storage three months ago so I could stay with my father as I went through treatment. I have now paid over $300 to lose everything we own. The insurance only covers $250 with a $100 deposit and requires receipts and pictures. My receipts and computer are in the storage unit. My immune system is extremely suppressed right now and against the advisement of my physician, I have to dig through rat feces and urine to even find the things I need to submit to insurance for the measly $250 to replace mine and my children's lives. The manager offered to haul our possessions to the dump for free. I can't believe that is how they treat sick, single mothers who have now lost everything they ever owned. I am hoping I don't catch any diseases as I try to sort through what is left of everything I've owned in my lifetime. This is disgusting on all levels.
Annette was awesome very helpful
Typical storage place, except that driving in it is a pain due to how the roads are laid out. Hard to turn around if you have a bigger vehicle. I had to back out of the row.
All drive up units. Great customer service.
Judy was very helpful & efficient at helping us with a storage unit during our move. Would recommend this location.
Judy and Annette are great! Wonderful service and very efficient. The property is well maintained and these ladies know their stuff!
Judy was very helpful today
Just at this location is the best!! Very helpful, courteous and always greets you with a smile.
Lisa was very patient and helpful!!!
Great Customers service from Judy she offered me helpful tips on what to do while storing which was well appreciated since I just moved to Atlanta
Great service! Very friendly and knowledgeable
Judy was awesome , great service!!
Judy was so helpful with my rental today. She showed me with politeness and with a smile.
Great Custoner Service by Lisa! Very kind and respectful.
Ms. Judy was beyond amazing she helped me find a unit that fits my needs I would recommend this facility to anybody looking to rent storage units.
Big and quiet and Lots of storage space
Nice and friendly staff. Mary was very nice and helped me find the right size unit for my needs and made the transaction quick and simple.
I spoke with Judy today. At first I was not in a good mood. I had been going and going all day. Judy was very nice,polite, informative, and a pleasure speaking with. Needless to say. By the time we hung up. She had definitely brightened up my day. And resolved my issues. Thanks again Judy for your awesome customer service. And your positive attitude!
Absolutely thankful for the amazeball customer service . My items were safe and undamaged. No bugs nothing Judy was an absolute thrill from day 1.I would definitely refer friends and or family.Public Storage Jones Mill deserves 10 stars!!!!
Thanks Judy!!! I really appreciate your help. Storage space is great for the price. Thanks Again.
I never had to use a storage unit now and I was very hesitated about get one. However, Mrs. Judy made me feel at ease. She made me feel safe and promised me that everything was going to be okay and gave me tips on how to take care of my unit. She is a loving person with great customer service!! You are grateful to have her!!
Wonderful customer service, clean units, and gate always works. How many places can you say that about. Case closed.
Very patient with me and educational
Judy was amazing! She made my move out fast and easy, and her lovely personality really made the whole experience pleasant. I will definitely use this location again in the future.
Judy is very personable. She made my day by being pleasant.
The property manager is very service oriented and always willing to offer her assistance. Very professional and helpful.
Judy was great and toke care of Me. I went over places and was too high.
Judy is Always extremely nice and helpful every time I visit the office. This is a great location to store your things.
Great experience renting there! Judy is awsome
My experience has been great. My space was great and Judy was very nice and friendly. I will definitely recommend this location to anyone who needs it. Thanks so much.
Judy was so helpful! I forgot to call to let them know I moved out but she noticed and processed everything to keep me from having to pay. The location was always clean, and I never had any issues in my almost two years in my unit.
Judy is Always greeting her Tenants with a Smile and very helpful with any questions that I may asked. Great Location, Great Manager, Best Customer Service!!
Worst storage unit I've experienced. Using the same unit for 4 months. Leave for 3 months. Come back to my unit. Turn the key non of my items are there but my unit is filled with someone else belongings. Immediately called police and return to office. My items mysteriously appeared in a different unit that my key didn't access. Only items was missing was my AR-15. INSIDE JOB. Filed a claim. District manager come down and his explanation was that when you get a unit here. That key may access up to 6 different units on the property. My reply was I understand that, but how come the unit my things are in now, why don't my key access that unit. And it access the unit my things were in before. INSIDE JOB. After the smoke clears, my claim was denied because there was no sign of forced entry into the unit my things was in. Yea. The unit my key didn't work for. Nothing was done on how for months my things was in this unit that my key worked for. Then magically I come back and my things been moved, gun missing. INSIDE JOB. so if you all want to be a easy CROOK and get paid. Work here. Or if you want a unit and maybe have access to other units. COME HERE. If you work there and make copies of keys or your key work for another unit you will be protected. Long as there's no sign of forced entry. you in the clear.
The lady that helped me was knowledgeable and efficient and very nice. The storage unit was exactly what I wanted and the price was reasonable.
Judy was very friendly and helpful. We were in desperate need of a unit asap and she helped us tremendously by staying open a couple mins later to help complete paperwork.
Judy was wonderful and did an amazing job. 🙌🏽
Judy has great customer service skills. She was wonderful and fantastic to talk to.
Judy is the Absolute best! Glad I was able to get in and out with no issues at all
I had specific needs to store my shop equipment and I visited this location. Judy did and excellent job in providing me with exactly what I needed. Very professional yet friendly and courteous the entire time . Great job!!
Great Location and Judy is extremely helpful and a sweet Mgr.
Nice employees, inexpensive, but the storage units are filthy! Everything in my unit is covered in a thick layer of this smelly dirt/dust every time I visit my unit. I'll cough for 30 minutes after I leave. I should have gone with my first impression...the key code entry pad is wobbly and unsecured and been like that for several months now. It would take maintenance (I don't think there is any maintenance) just one hour to fix it. It would give a better first impression to anyone renting since it's the first thing you use each time you pull in. Once again the employees are terrific.
Judy is the Best!!! She will do Great at that Location. Will be truly missed at Beaver Ruin Rd. She Rocks!!!
We had a great experience your public storage location and the sales person Samantha was absolutely amazing. We are looking forward to the next time if we need to store something. We are definitely going to recommend you to all our friends. Thank you for the great work..
Excellent service from Sha Keya. I was in and out swiftly.
Shakeya and Kenny did awesome today. I really enjoyed the service
Shakeya did awsome. She had 4 customers already in the store when I got here and handled us all very well with a great attitude. She's awsome.
Judy & Sam was Amazing ladies with Excellent Customer Service Skills. I Love this Location!!!
Raven (Public Storage Rep)is amazing. Her knowledge and expertise is exactly what this company needs. Please ask for Raven when coming to this location.
Shakeya is amazing shes quick and has the best customer service
I look forward to seeing shakeya when i come to the office . she is a wonderful manager. She gets me in and out
Tamyka gave me a great customer service experience and i will recommend anybody to come here
Tamyka was friendly and helpful.
This place is great, convience, on my way to work. And the WORST SECURITY LIGHTING , There are no lights at night around the units,
Shakeya did a wonderful job renting my unit. Her customer service skills are great. She is very passionate about her job. I would definitely recommend her service. Shr helped me find the perfect unit.
I am one of your old customers and i visited my unit today unfortunately my lock could not open and i had no idea what to do but your wonderful employee by the name of TAMYKA advised me to call a Lock Smith and the work was done. I am moving into another unit despite the hot weather she was very willing to take me around and i got the unit that i like. All in all i just want to inform yu that i had good service through Tamyka it job well don
Gracias por la atencion brindada es la mejor atencion al cliente en public store gracias Vanessa y julie
Vanessa was nice making sure that my needs are met.And I would recommend my friends to come and rent with her.
Nice and clean facility. I would refer my friends to use storage here.
great service and very nice staff!
Such great customer service. They were professional and easy to talk to. This place was so clean and organized. I definitely am satisfied with this experience all the way around. I'll be back!
Eva and Jeremy is awesome
Jeremy made my experience with public storage pleasant and easy
Tamyka was very pleasant. I received the best customer service experience. I will definitely return because of her!!
I made a reservation online last night and the store called me the following morning to confirm and assist if I needed anything. When I got to the facility Tamyka kindly greeted me and continued to show me the reserved unit. Concerned that it may be too small, she was able to switch me to a larger unit at the same rate. She was very kind and informative. Process was smooth. Great place to use for storage.
I got a storage with less then a sec and the staff was great
miss tamyka was very cordial.
Buen trato de parte los trabajadores al menos la que nos tocó TAMYKA
Very pleasant. And friendly
Had an issue with our lock. Jeremy helped us get into our storage same day. This was great customer service and greatly appreciated.
Brittany Locker was great help. Nice and very fast. Thanks for the help
Frances was friendly and knows alot
It was great I was able to see different size storage for a recent move, customer service was great
Very good. Jerica offered great customer service.
Well, there was this young lady by the name of Julisa who helped me. I have been under quite alot of stress, and just the thought of having to put my things in a storage was a stress within itself. Julisa was very helpful and understanding. She was very polite and professional at the same time. I give her two thumbs up. She has excellent customer service skills. In this day and time that is hard to find. That's the one thing that most businesses are missing. I will refer anyone I know to that branch of Public Storage.
Amazing. Can't compare with Alofts in Antwerp.
Stopped in to rent a unit was greeted by Lisa who was awesome great customer service and it's a great location for me.
We went to several different facilities in search of a storage that had easy access for a trailor to be backed into. The person on site Lisa went above and beyond to accommodate our inddividual needs. She provided exceptional customer service that made us want to give our business to Public Storage. We will definitely recommend this particular location to others.
Lisa was just great! I rented on the spot.
Lisa's customer service was great. She was very professional and put me in the perfect unit. I will continue to store my things here as long as she is here.
I love coming herethey give the best deals especially jerica
It was a pleasure working jerica. She was very helpful and knowledgeable.
I will do business with this store again. Jerica was very helpful and knowledgeable of your products and prices. It is always a pleasure speaking with her when I come to the store to pay my bill.
Jerica, is extremely helpful and very knowledgeable concerning our storage needs. She is very courteous and very much a people person.
jerica is the best at what she do...5 star
Jerica gave me great customer service!
Great place... And very goog help from Nikki.
It's really awesome... great help
Lisa was great i will always be a loyal customer as long she taking care of business
Jerica showed me around helped me with the size and was real nice all around.
Greatest customer service I have received in a long time! Lisa helped me with everything I needed and when I returned back to this public storage, Jerica gave me excellent customer care as well!
It was great. Jerica was very pleasant and helpful.
I wanted to write about the great experience I had with Lisa at the Norcross Public Storage facility. LIsa's customer service was exceptional. The code from my storage unit had been incorrectly changed. Lisa went in and corrected the issue. She was extermemly helpul and very patient with me as we worked through the problem. I highly recommend the Norcross facility because of the exceptional service received by Lisa.
Lisa was very helpful. She gave me all the information I needed.
They was very friendly I will continue to shop with public storage as long as jerica and jalisa are working there they where very helpful.
HORRIBLE The employers are very unprofessional there's never anybody there. My unit did not have a lock on it for three days and I was not notified and I had property stolen out of it and got confirmation that it was an inside job. I was getting ready to call the police and the employer said "not on the property" and she suddenly left for like forty minutes then came back and said "its ok to call". But I already call them, another thing I was going to get the rest of my property out the unit and the employer said I would be trust passing so the place is CRAZY AND UNPROFESSIONAL AND THEY WILL STILL YOUR STUFF and then act DUMB its ALL AND INSIDE JOBBBBBBBBB DO NOT GO HERE............
MY REVIEW FOR LASHEA IS EXCELLENT! MY REVIEW FOR PUBLIC STORAGE IS POOR! Let me say that the only breath of fresh air at this Public Storage is Lashea England, the Manager. She is outstanding at Customer Service, and goes out of her way to be helpful. Is professional and caring. Kudos, you are appreciated! I think Public Storage needs to re-visit their policies for loyal, existing customers. We are penalized by being long term, and well paying. Our fees keep going up, no matter the "going rate", while reducing the rate significantly to new customers. It is mind boggling to me how a company would rather lose great customers who pay ontime for the unknown.
I have been a loyal customer at the Jones Mill Location in Norcross, GA for the past 5 years. Every year Public storage arbitrarily raises you rent. The increase in rent is suppose to be based on the going market rate for the unit you are renting. This year Public storage attempted to raise my rent by $30.00. My rent went from $116.00 to $145.00 per month. I disputed the increase and I was told by customer service that there was nothing they could do unless I move into another unit of the same size(8x10). I advised customer service that the going rate for this same unit at a different location was renting for $113.00. I was then told by customer service that they would honer the $113.00 rate if I moved from my current unit to a different unit at the Jones Mill location. In other words, in order to get the lower rate I simply had to physically move my items from my current unit to a different unit. I then advised customer service & the Public Storage District Mgr. that this makes absolutely no sense. In my opinion, Public Storage needs to rethink their business practices and starting rewarding their loyal customers instead of penalizes customers who have been there for a long time. If this practice continues I have every intention of taking my business elsewhere once my contract ends.