I cannot say enough great things about Doreen's exceptional customer service at Public Storage in Lilburn!
Doreen went above and beyond to help me find the perfect storage unit to fit my needs. She took the time to thoroughly explain all the options and pricing.
It is so rare to come across someone who genuinely cares about providing top-notch service and Doreen is one of those rare gems!
Thank you, Doreen, for making my experience so smooth and stress-free. Public Storage is lucky to have you on their team!
Great customer service . Thanks so very much you were so kind and very generous. From Timmothy Arnold.To Doreen .
I set up my unit online. This was a pretty seamless transaction. All of the information was emailed to me. I arrived a few days later to check out my unit and was greeted by a very friendly young later who explained everything to me and even walked me to my unit which was pretty close to the office. We opened the unit and it was nice and clean with the lock that I purchased inside. I would surely recommend this location.
Noreen took wonderful care of us! We are moving and stored some of our basement excess (re: junk) for...awhile. Well maintained facility - safe, well lit, and Noreen and company obviously are keeping an eye on things!
Doreen is the friendliest, kindest employee ever.
I wish I could give her more stars because she is a superstar!
location 95 Arcado Rd , Lilburn GA
Doreen Robinson did great job and helped me thank you
Gwen was a very good costumer service she get me a spot at the last time before she went home
Thanks to ms Doreen help I was able to get what I need on perfect size unite. She was very helpful and kind, friendly.
Doreen was fantastic and explained all the options I had to temporarily store my things. I appreciate her time and thoughness finding me the best unit for y needs. Thanks Doreen!
Everyone was wonderful! Easy to get a unit and pay.
Doreen was very helpful
Very pleasant with my experience
Very helpful definitely recommend this storage facility
Thank you Doreen great service
Kept 2 storages at this location for years. Never had any problems there.
Was a bit stressful of a process, but Doreen made things go smooth and helped me work everything out, Great customer service and I’m very satisfied with everything.
Princess, the property manager was so kind and helpful to me with this process! I am a satisfied customer
I hate that the prices are always rising but Doreen was a great help today!
Princess was very helpful and helped me find the unit I needed for a good price. Thank you Princess
Wonderful, Brilliant...Thank you so much Mrs. La Miiko property mgr and Ms Princess store mgr at Arcado Rd Lilburn. These ladies Rock..!!!
Princess is such a pleasant person to deal with every time I come to my storage unit. Her customer service is top tier & any issue I encounter she goes above and beyond to solve it
Princess is the best with excellent customer service skills send her to corporate immediately!
Princess was one of these best !!! I appreciate her help! You guys are great
Princess and staff are so helpful and amazing!!
Excellent customer service.. Helpful with quick adjustments! Recommended location
95 Arcado Road, Lilburn GA
The people who manage this place are very kind and helpful. The storage was clean and I am happy for choosing this location. By the way, Public storage app is very useful and friendly
Kenny was really helpful getting my rental unit. He was very professional and courteous.
Thank you!
-Ron T.
Do not rent here. This is a poorly managed and maintained facility. They will go up on rates without informing you. Management is not helpful. You will not be able to get management help during business hours.
Rent anywhere but Public Storage. Again, finding help with any issues is not going to happen, even during normal business hours. Overall, I've had a very bad experience at Public Storage.
Princess & Key are some AMAZING WOMEN 💕 They have been a BLESSING to me on today ❤️❤️❤️
Excellent service, Easy setup process. Both ladies answered all my concerns happily! Made the right choice storing here .
Princess was so so helpful and pleasant. She walked me through everything and made it easy peasy!!!!!
Mary was super sweet when we just opened our unit. She was walking the property when we got there and met us by the door. She was very friendly and helpful, showing us where our new unit was located and getting us settled. Thank you!!
I had a very enjoyable experience at this location. From start to finish. Princess was was very friendly , patient and helpful . She went above and beyond to find the best solution to my problem. 5 stars
Bldg door locks don't work
Princess was awesome great customer service, unit was clean with a good rate thank you again!
Love this location! I've had a storage account at this location since May. The property is clean, well kept and the staff this great! Princess is such a sweet heart! Whenever I had/have any issues she goes above and beyond to assist. I'm happy with this location.
Princess is awesome! Took great care of us! Thank you so much!!!
princess is awesome she always helps me with all my needs
Just went by to pick up items for someone out of storage the storage units smell like mildew do be careful if you rent there make sure you will fully insure for everything
Thank you princess for helping me to try and get my rent lowered you are a nice person
Princess was very nice , she got me in and out great service
I am new to the area and my new place is smaller than my last so I was in need of a close by storage facility. I am so glad that I stumbled upon Public storage. I rarely make a review but after the GRAND EXPERIENCE I received from Ms. Princess I had to share my experience. Princess OMGEE her name definitely fits her! From the moment I stopped in she gave off a wonderful friendly, courteous, and personable vibe. She was funny and has the cutest giggle. If you are in need of a storage space & smile please go and see Ms Princess she is Royalty!!
Princess was Very helpful, did a excellence customer service job and helped me with all my needs.
Miss Princess was very helpful and curtious. Thank so much.
Princess took great care of me. She was professional friendly easy to work with. She has excellent customer service skills. She was very attentive to my needs. I will definitely refer her to my friends and family.
Princess customer service was beyond phenomenal i appreciate the assistance she has given me :)
The lady at the front desk is never to be found. She locks up early & arrives late. Somebody please buy her a ⏰️ clock!!!!
I started out paying around $56 a month and over the last 2 years they have continued to up the price and now I pay over $100. The staff was nice and helpful.
Fast easy transfer. On-site manager was really helpful
Thank you for helping us find a storage close by
Princess was very knowledgeable and made my reservation seamless
Princess is great customer service
I was looking for a storage unit in the area and this was my first stop. I inquired about the size, cost etc. I spoke with princess, she was very nice and helpful.