Nick provided me with outstanding customer service. Exceptional customer service. Phenomenal customer service. You dont get that ANYWHERE nowadays. The self service is easy and the whole place seems well maintained. Nick was very patient with my questions, had a great attitude, and helped me find exactly what I needed. The whole place is so clean that I’d be comfortable picking something up AFTER the five second rule. S/o to this place and s/o to nick. My small apartment cant hold all my stuff and this place provided me with what I needed for the PERFECT price.
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Felicia is always so nice and professional This location always have someone in office unlike the other locations. It’s always clean as well.
I don't like having to go into the store but being greeted by Felicia who is always pleasant and friendly makes it not so bad. I appreciate how professional and polite she is with me and my babies whenever we come. This is a very clean facility and the decor is also nice to look at. I love the ground floor and where it's located. I will definitely use them again if need be.
Ms. Felicia is the one you’ll love to speak with! She assisted me in a timely manner, made the whole process easy, and was such a pleasure to talk to. Great conversation and excellent customer service!
Felicia was so kind and helpful. A true gem and full of positivity.
I had a storage unit with Public Storage and this is a new facility. Clean and had no issues with the time. My key broke on the first try but it come with two keys.
Recommended.
Recently went to this location to store some stuff for moving/storing family stuff and was assisted by Nick E. throughout the whole process. Very professional, helpful, and explained what payment and contracting would look like. Even went out of his way to address my concerns on mildew buildup when I asked, so that was a plus. Highly recommend this location thanks to the very helpful staff and the clean and professional establishment.
Nick was very kind and helpful
Nick was the most helpful person I have ever talked to at Public Storage! Great service, clean building, and great prices. This was the first time in years I have gotten customer service this good, NEED more customer service workers like Nick!
Thank you for a beautiful transition to my new storage unit. Extemporary service and customer service. You truly are a people person. You know how to talk to people and make them feel at home at Public Storage. I feel comfortable with my properties stored here. Thank you Felicia 100%❤️❤️❤️
Felicia was outstanding and very helpful and took care of me as I was family her should more personal like her
Felicia and nick there need a raise! Genuinely some of the sweetest I’ve meet in support!
Felicia was such an amazing help!
Felicia was a real one! She helped us out!
Felicia was amazing! Gave us the best service. Was patient and clear when explaining everything. We had a great experience setting up.
My name is Lorri Brown and I went to the new Public Storage area located at 235 Collins Industrial Way, in Lawrenceville. Felicia assisted me and was very very friendly, knowledgeable and very helpful. She has the most outstanding personality and makes you feel welcomed. You can tell she really loves her job because of how clean the facility is as well as how she showed us around without a problem. She went over everything with us and we made the decision to rent there instantly due to how well she interacted with us. Thank you Felicia for your great service and for helping us finally find somewhere to store our belongings!
As soon as I entered the facility, I was greeted by a lady name Felicia. She was very friendly and courteous the entire time. She told me if I needed anything, she will be happy to help. She helped me locate my storage and how to access my unit. Thank you Felicia for being friendly and helpful. As a new customer to Public Storage, she left a great customer service experience with me. Thank you Felicia!
(This is a new location, so if you're looking at satellite imagery on maps it probably isn't shown here yet).
Excellent location for storing my stuff, staff are friendly and it's easy to get in and out. It's a very new and therefore clean location, only smells are the smells of fresh paint.
I can't comment on price because I'm aware of the practice of constantly raising the price that storage unit providers often use.
What a wonderful experience! New facility, with refreshing customer service! Felicia made the process quick & smooth was kind and just overall an amazing energy! Thank you so much!
Felicia did great loved that service
Felicia was really kind to me. I had never had customer service this good. She told me everything I need to know and showed me around the place without hesitation and helped me pick the best storage unit. She truly deserves more than 5 stars.
Great customer service felecia
Felicia was really Awesome! She was really polite and very knowledgeable. Thanks again for everything🙂
Been to a few public storage places before and this one by far is the cleanest one with such a nice lobby! Nick was great help, got me set up very quickly and he was lovely to talk to. Definitely would recommend this place!!
The worker Nick was very helpful and a kind individual. Had me in and out as fast as he could while still maintains professionalism with my e rental.
When I walked in to set my storage, everything was clean. Nice Lobby, nice scenery from outside. The person at the desk, I think his name was Nick was so kind and formal. Instantly got my storage up and running, would definitely recommend anyone who needs any type of storage to come here in Lawrenceville.
This location is very friendly and clean. Nick was a very helpful worker in getting everything set for me. I would definitly recommend this place more often especially with it being brand new.