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Address

5038 Covington Hwy
Decatur, GA 30035

Phone

678-942-6438

678-942-6438

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

678-942-6438

678-942-6438

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 13/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 13 /mo $ 15
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    4'x7'
    Online only price
    $ 14/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 4'x7'
    • Inside unit
    • 1st Floor
    $ 14 /mo $ 16
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 20/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 20 /mo $ 27
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 22/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 22 /mo $ 29
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x13'
    Online only price
    $ 30/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x13'
    • Inside unit
    • 1st Floor
    $ 30 /mo $ 40
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 55 /mo $ 73
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 66/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 66 /mo $ 88
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 69/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 69 /mo $ 92
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 84/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 84 /mo $ 111
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Decatur Storage Units On U.S. Route 278

Cheap self storage and great customer service is what makes this Decatur Public Storage a go-to storage destination on the east side of Atlanta.
With indoor storage units and outdoor storage units coming in a variety of different sizes, there is no shortage of cheap storage units to choose from at this location, which sits on the north side of Covington Highway, two miles east of I-285.
Grab a 5x5 storage unit to hold small electronics, tools or arts and crafts supplies that are starting to pile up around a house near Dawn Memorial Park.
Transitioning from a home to an apartment along Hairston Road and not everything will fit in the new place? Instead of junking bulky items, grab a 10x10 storage unit to hold an extra couch, dining room table, coffee table or old mattress and bedframe.
Families moving in, or moving out, of a home in Redan can use a 10x25 storage unit at this location to store everything from bedroom furniture to living room furniture to kitchen and household appliances with plenty of room to spare for boxes of everyone's stuff.
For added convenience, not to mention peace of mind, the property manager lives on site at this location.
Public Storage is committed to making sure that the self storage needs of the Decatur community are covered from top to bottom.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 485)

December 2, 2024
Google Public Storage Renegademusik RMG85
Ronda, was great helped me with my entry even tho I had an attitude she was very professional
November 23, 2024
Google Public Storage ta coo
Catherine was very helpful and very polite… she assisted in picking the correct size unit
November 23, 2024
Google Public Storage Brooks Ramel
Catherine did a great job with serving me and my things
November 11, 2024
Google Public Storage Mario Lee
Ms Catherine was very helpful. She is so respectful and made getting a rental space very easy.
November 11, 2024
Google Public Storage Kevin Burns
Miss catherine was very helpfull and informative
November 8, 2024
Google Public Storage Shanveta Simpson
Catherine was amazing… she have great customer service thank you! For your patience
November 6, 2024
Google Public Storage Tameshia Lewis
Great customer service from Mrs catherine
November 2, 2024
Google Public Storage Sheldon Neckles
Great service Cathrine. Very friendly and very polite, helpful and loves her job
October 29, 2024
Google Public Storage Nia Spratt
Ms. Catherine was very helpful ! Thank you
October 25, 2024
Google Public Storage Sharon Richardson
Catherine was very helpful and very Nice
October 25, 2024
Google Public Storage Demdamons Demdamdamons
Mrs. Catherine is such a wonderful person to do business with. She helped me with care and made my day.
October 25, 2024
Google Public Storage Sayida Wright
Catherine
October 24, 2024
Google Public Storage Stephanie McKibben
Beautiful and great customer service
October 23, 2024
Google Public Storage Mista P.C.P.
Catherine was great she handled all my concerns!! Wish I could give her 5 more stars
October 22, 2024
Google Public Storage ITS H.I.M (DUSTO)
I had the opportunity of winning a storage unit from a auction today at this facility and after driving 35 minutes the associate stated I would have to buy a lock for my unit because they couldn’t leave it open upon leaving the location and spending $9 on a lock I returned to the facility and paid 205$ dollars not including the 30 dollar installment payment I already paid to the bidding site, after I paid I went to the storage and the associate stated the storage had a lock on it that she didn’t have a key to and she had to call another associate upon speaking with the next associate she stated she would be at the facility to cut the lock off in 20 minutes after waiting 20 minutes the employee arrived and cut the lock and we were allowed inside of the storage we bought the storage didn’t contain any of the items that we auctioned for and all the items were soiled with cleaning supplies we immediately backed out and asked for a refund if u plan on buying a auction don’t buy it here because someone is stealing and replacing locks to be kept from being discovered and that is very alarming and unprofessional as a business to promote items on a website that is made for people to spend their hard earned money just to waist time resources and money and I would like a higher up to call me immediately or I will continue to make my issue known I may even call the news.
October 19, 2024
Google Public Storage Mario Melton
Catherine was very helpful and kind. Thank you so much!!!
October 16, 2024
Google Public Storage fabian ellis
Ms. Catherine has very good Customer service. She deserves a very very big raise
October 12, 2024
Google Public Storage Laura Scottt
Ms. Catherine was very nice and helpful me with getting my storage.
October 12, 2024
Google Public Storage Jayda Butler
Miss Catherine was very sweet and helpful with my inquires!
October 10, 2024
Google Public Storage Vanessa Perrin
Catherine provided world class service she is the best ever
October 9, 2024
Google Public Storage Tiffany Pearson
Cat did an awesome job! She was very informational and the process was speedy! I definitely recommend!!!
October 4, 2024
Google Public Storage Tabinishia Moore
Mrs Catherine is very nice and sweet, does a very good job
October 4, 2024
Google Public Storage Harold McGuire Jr
Mrs Catherine is kind and very helpful
September 21, 2024
Google Public Storage Wandra
Catherine was awesome!!!!
September 20, 2024
Google Public Storage Stephon Henderson
Catherine was excellent she took her time and provided spectacular service. She needs a raise and a promotion! We love Mrs. C !
September 18, 2024
Google Public Storage Xxxx Oooo
Excellent service
September 12, 2024
Google Public Storage T Jones
Thank you so much Mrs. Catherine very helpful give her raise in there working she don't look her age God bless.
September 11, 2024
Google Public Storage Quintina Champion
Ms Catherine did an awesome job helping to assist in my move! Thank you
September 5, 2024
Google Public Storage Michael Matthews
Mrs Catherine is very nice
September 5, 2024
Google Public Storage Michael Longino
Amazing place great ladies that run the office and the place. Recommended to anyone just no climate control.
September 4, 2024
Google Public Storage Mike Cotten
Catherine was very excellent
September 2, 2024
Google Public Storage Tye Tea
September 1, 2024
Google Public Storage Lil Bape
Ms. Catherine is very helpful
September 1, 2024
Google Public Storage Jazmyn Walton
Mrs. Catherine gave great customer service and helped us out with our rental and provided the information we needed.
September 1, 2024
Google Public Storage Ernest Davis
Excellent service from Catherine . Thanks
September 1, 2024
Google Public Storage Kashawn White
Catherine was amazing & made my experience wonderful. Great customer service!!!
August 30, 2024
Google Public Storage Drizzy gang
Over the top service certainly helped me out ma.catherine
August 27, 2024
Google Public Storage brian king
Catherine
August 23, 2024
Google Public Storage Mylexias Higgins
Ms.Catherine was so helpful and so nice! I appreciate all of her help!!
August 23, 2024
Google Public Storage Princess Rich
Me Catherine helped me so nice and helpful. Excellent customer service skills.
August 17, 2024
Google Public Storage Lashawnda Johnson
Catherine wonderful service very polite
August 17, 2024
Google Public Storage Brianca Heard
Catherine was great ❤️ very helpful!!! Thank you so much
August 17, 2024
Google Public Storage Plucky Huff
catherine good customer service
August 10, 2024
Google Public Storage Aqueelah Watson
Catherine is the best always available I choose to come here because she’s always available recommend 5 stars
August 9, 2024
Google Public Storage Tamara Glenn
Ma. Catherine was so amazing and I really appreciate the services
August 6, 2024
Google Public Storage Sean Cassadine
Ms.Catherine wonderful customer service and amazing spirit she assisted me in my time of need and I’m so grateful
August 3, 2024
Google Public Storage Ivontay Marcille
Catherine Is so sweet a big help thank you
August 3, 2024
Google Public Storage Denzelle Collier
Catherine was very prompt to answer all of my questions and problems, highly recommended
August 1, 2024
Google Public Storage Melvin
Mrs. Catherine is so helpful.
July 31, 2024
Google Public Storage Kevin Ware
Catherine was one the most help people ever. Great service.
July 31, 2024
Google Public Storage PATSY PAGE
Mrs. CATHERINE WAS very helpfull
July 29, 2024
Google Public Storage LaTasha Davis
Mrs Catherine was helpful.
July 24, 2024
Google Public Storage Mac Burna
Greta customer service!
July 11, 2024
Google Public Storage Charlotte Jones
Great service, Catherine is very friendly and helpful 👍
July 11, 2024
Google Public Storage Taboo Tarmisha
Catherine gave great service. She made everything very simple and she has the sweetest attitude 💛 10 out of 10 recommend! ⭐️⭐️⭐️⭐️⭐️
July 7, 2024
Google Public Storage cassandra sheffield
June 28, 2024
Google Public Storage Lady Red Beauty
Catherine was pleasant to work with. Thank you.
June 20, 2024
Google Public Storage Denette Casey
Awesome Lady. Very helpful. She deserves 10!!!
June 20, 2024
Google Public Storage Gregory Raston
Katherine was a great host and was very professional. I would come back here time and time again. Thank you.
June 19, 2024
Google Public Storage Kadar Ahrayah Yasharahla
Ms Catherine is very pleasant to work with I will be referring all family and friends to work with her.
June 18, 2024
Google Public Storage A E
Catherine gave me a wonderful experience and was extremely helpful with the process. Thank you all for the experience!
June 13, 2024
Google Public Storage Tameka Edwards
Ms. Catherine is awesome. Very personable and friendly.
June 12, 2024
Google Public Storage J'nai Symone
Catherine is awesome! She helped me out
June 11, 2024
Google Public Storage Lawanda Ervin
Ms. Catherine was extremely helpful pleasant and helpful. She walked us through the entire process. It was easy and quick. We greatly appreciated her service!
June 2, 2024
Google Public Storage Qushanna Barnes
Catherine was very helpful and nice
June 1, 2024
Google Public Storage Mike “Mrsoufside” Frederick
My experience with ms Catherine was great service with a smile no complaints
May 31, 2024
Google Public Storage Vicki Wheeler
My experience with Catherine here at public storage has aways been amazing she is the most patient polite person I’ve dealt with in utilizing a storage facility!
May 31, 2024
Google Public Storage MIKAIRA XO
Catherine was very helpful! 100% recommend!
May 31, 2024
Google Public Storage Gabriela Morgan
Ms Catherine was very sweet and good customer service 💕
May 28, 2024
Google Public Storage L Clark
Mrs. Dana was amazing. After some door issues she helped me with and getting our steps in together walking the property ill say it was a good move in experience. If yall need some part time help (me) she'll be an awesome trainer.
May 26, 2024
Google Public Storage KeShawna Baldwin
miss catherine is very exceptional when helping me. i rented a 5’5’ that’s not exactly a 5’5’ but i guess rich me wouldn’t fuss over the extra inches. she was so patient and kind during the whole ordeal and i appreciate her for understanding me just as i understood she wasn’t the one who built the thing as it is, lol. great. miss catherine is 10 stars out of 5.
May 26, 2024
Google Public Storage Cashe Cow
Thanks Catherine for the great customer service. I will rent from this storage place with no doubt. Thanks again!
May 25, 2024
Google Public Storage Los Money
Catherine was very very helpful and nice.
May 25, 2024
Google Public Storage Cavin
Nice service
May 23, 2024
Google Public Storage Diana McKenzie
May 14, 2024
Google Public Storage Carlos Young
Catherine is so helpful.
May 11, 2024
Google Public Storage Savannah Perkins
Catherine was very helpful
May 11, 2024
Google Public Storage Johnnithan Freeman
Mrs. Catherine was amazing
May 10, 2024
Google Public Storage Matt “Smoke” Waldrop
May 8, 2024
Google Public Storage Aaliyah McGhee
Thank you Catherine, great help
May 7, 2024
Google Public Storage Greg Johnson
Catherine was very nice and helpful
May 5, 2024
Google Public Storage Demetrius
Very nice and helpful
May 4, 2024
Google Public Storage Annie Pope
Ms Catherine was very helpful
May 1, 2024
Google Public Storage Yvette Stamps
She is so great 🥰
April 29, 2024
Google Public Storage Harry Charles
CUSTOMER SERVICE WAS EXCELLENT AND GREAT SERVICE FROM MISS CATHERINE, MY QUESTIONS WAS ANSWERED AND SHE WAS VERY GOOD TO SHARE SOME OTHER OPTIONS WITH ME.
April 28, 2024
Google Public Storage ATL MAHAR
Best location in Dekalb. Ms Catherine is the greatest of all time!!!!! Give her a promotion.
April 27, 2024
Google Public Storage Cynterricka McGill
Ms. Catherine was very great! Thorough and she helped me with everything clearly! I have NO problems with this location. Everything is so convenient. Love it!
April 26, 2024
Google Public Storage Stephanie Middlebrooks (GirlStyleInc)
The customer service was great!!
April 25, 2024
Google Public Storage Kauziie Piink BKA DaNailHustler
Ms.Catherine is always a delight and she is always so helpful. For reviews you all need to provide incentives and bonuses for good workers
April 20, 2024
Google Public Storage Henry Nguyen
The best receptionist at public storage I ever meet before who is Mrs. Catherine; she always smile and willing to help me what I need
April 18, 2024
Google Public Storage Essencee Timmons
Mrs. Catherine was so sweet when I first cane in! She helped me with everything needed done! Great personality!
April 17, 2024
Google Public Storage Alfred Burley
Ms Catherine have good customer service mostly definitely a good helping hand
April 17, 2024
Google Public Storage Regina Smith
Ms Catherine was very helpful and very scrupulous we need more people's like love you 😍
April 14, 2024
Google Public Storage Kwameek Green
Catherine was so amazing from the time she answered the phone for me till the time I got there . Customer service was amazing , spirit was great .
April 12, 2024
Google Public Storage Sheron Gamble
April 4, 2024
Google Public Storage Tasha
Listen Mrs.Catherine was the best she called me until I finished my reservation and she was kind and helpful. We need more people like her in this world 🌍❤️
April 3, 2024
Google Public Storage Ayuna Edwards
Ms. Cat is such a nice woman and very sweet . Her service def makes my experience renting here more enjoyable and easy .
April 3, 2024
Google Public Storage Abigail Hurt
Ms. Catherine was a great help for me when I encountered a difficulty with my reservation. She was understanding and immediately rectified the problem. I left feeling satisfied.
April 2, 2024
Google Public Storage Tammye Cook
Great service great help
March 26, 2024
Google Public Storage Vinzeal Wolf
Had great and polite service!
March 25, 2024
Google Public Storage K Malcolm
Kim is Awesome ! Fast and efficient
March 24, 2024
Google Public Storage cleveland hollingshed
Kim made the rental easy . I was in and out in less than 30 min. Thanks!!
March 24, 2024
Google Public Storage Jarvis Ivery-Corley
Ms. Catherine was amazing.. Great customer service and very knowledgeable… I had my whole apartment in storage for a whole year to find out nice/rats been all over my stuff… I was so freaking scared to even go back in there but once I had the courage to, I threw out everything and started over and the insurance they are partnered with is no good. I had pictures of rat dropping and mold on my furniture and they wouldn’t give me a cent…Then the very month I was getting my belongings out the price on the unit was just going up $30 more… I’ll never put my things back in public storage.
March 23, 2024
Google Public Storage Sia Townsend
Thanks to Mrs Catherine everything went great . She has great customer service
March 20, 2024
Google Public Storage Victoria Moore
Ms. Catherine was a great help ! She made the process very easy and helpful! Love this location
March 17, 2024
Google Public Storage Jason Bennett
Very helpful staff and clean facilities! Catherine is the best!
March 16, 2024
Google Public Storage HomeOfficeDeals
Catherine was wonderful
March 15, 2024
Google Public Storage Lowe Isom
Great customer service
March 3, 2024
Google Public Storage Amos Watson
Great Service
March 2, 2024
Google Public Storage ambra nixon
Catherine was great. Smooth check out she was wonderful thank you again Catherine for making my experience at public storage great.
February 1, 2024
Google Public Storage Rashetia Williams
Ms.cat was very helpful and kind thank you!!!
January 21, 2024
Google Public Storage Odell Williams
Kim was a great help with getting my reservation set up at this location when I had issues at another location an she was a wonderful person help me set up my online
January 21, 2024
Google Public Storage Patricia Douglas
Before I came inside my life were in shambles, The lady Kim help me out so much today great customer service and laughter.
January 20, 2024
Google Public Storage Dezirree Maria
Ms Catherine was amazing. Called in with a few questions and concerns and she answered all my questions and concerns such wonderful customer service.
January 17, 2024
Google Public Storage Jenee Johnson
Ms Catherine is god sent!! Sweetest young lady you will ever meet!☺️🥰 I eneded up needing a storage a little closer to where I’m moving, but Ms. Catherine made me want to keep my storage here. 10/10 will definitely recommend 👌🏾🖤
November 30, 2023
Google Public Storage charlotte powell
I recently ended my storage with this location. Ms Catherine is a gem! She was helpful and friendly the entire time I had storage with this location! I’ll be back again if I need storage! She is an absolute GEM!!!
November 10, 2023
Google Public Storage Teresa Johnson
The lady who helped my son and I was very nice and helpful..... can't remember her name but yeah she was very nice.... Ms.Cat that's her name
October 19, 2023
Google Public Storage Angela Ryer
Katherine saved not only my storage unit, but my entire life in that storage unit. I am beyond grateful. Oh, so MANY Blessings to her. She is an Earth Angel and I hope to meet her one day and give her a hug.
September 24, 2023
Google Public Storage Dajhia Turner
Moving my storage from here because I saw rat or mice droppings and mold on mostly all of my stuff inside. How does rats or mice get into a storage unit anyways. Im very upset and scared to even go back inside to move my VERY valuable stuff. Plus my storage unit price has been going up and up without any knowledge.
September 23, 2023
Google Public Storage Lewis Green
EXCELLENT CUSTOMER SERVICE
September 22, 2023
Google Public Storage Denise Smith
I went to see Ms. Cat again today, and I couldn't wait to get their. It's been almost 8 months since I saw her. And I love the way she handles her business. If you're looking for compassion and understanding, this is the place to go. She will do all she can to make sure you leave feeling happy about having your stuff in a place where you know it's safe.
September 22, 2023
Google Public Storage Janisha Hogan
Very nice customer service !
September 12, 2023
Google Public Storage Albert Dunn
Kiaran I am so thankful for kiaran she fixed a problem for me from yesterday. She walked in an helped we with great attitude and sweet personality please ask for Kiaran
August 25, 2023
Google Public Storage Kellie Russell
Thank you Ms. Catherine! You were so helpful and kind to me during my time of need and I greatly appreciate it. 💗💗
August 21, 2023
Google Public Storage Sun-nye
It could be better if they had units that are inside an air conditioned building
July 28, 2023
Google Public Storage eric
Very polite and Curtis
July 17, 2023
Google Public Storage Tayunna Mccoy
I'm a few weeks late doing my review life has been busy but let me tell you that Mrs. Catherine is the best and deserves a raise. I started my reservation online but got interrupted by my day and she called to ask me if I'd like to reserve the space and explained everything in detail for my space, the policy, the insurance, the lock, app access, location, time and details. Next day My day was hectic and time was getting away Mrs Catherine called again to check back in on me when she noticed I hadn't responded via email and stayed at the location until I arrived to make sure I had my paperwork and payment/receipts, inspection of my unit. She had such a welcoming spirit and very patient and understanding. My experience and move in was great. Thanks Mrs. Catherine for all your assistance.
June 21, 2023
Google Public Storage Sarah Henderson
Ms. Catherine went above and beyond with her wonderful service, delightful personality and moving resources
June 10, 2023
Google Public Storage Brandie Williams
I came in asking for information about rates and Ms. Catherine was very kind and knowledgeable.
May 27, 2023
Google Public Storage Deja Cobbs
Ms. Catheter one is so sweet and kind! I had problems my first day but the next morning she got in and got me all squared away. Very fast and efficient! Thank you Ms. Catherine!
May 23, 2023
Google Public Storage THE LOCK -N-
Very very helpful, patient and understanding.
April 28, 2023
Google Public Storage Sirica McIntosh
Ms. Catherine was extremely helpful and kind throughout the process
April 24, 2023
Google Public Storage Jerome Pilcher
Public Storage refuse to refund me for their mistake!! Easter Sunday I bought a storage room online. I was told I can't access the gate until a property manager sees my ID. After waiting 2 hours for a property manager to show up (they never did) I called customer service two separate times. Once to find out where the manager is, second to request a refund because I have a truck full of furniture that I need to store before Public Storage closed in the next hour. It's now April 24th two weeks after Easter Sunday and I'm still trying to get my refund. I was given Martin the district managers direct number but he never answers the phone. I spoke to multiple customer service employees who've told me that my (6) claims have all been rejected and they don't know why. I Understand buying storages online is easier but if you're going to spend $300-$400 for three walls in a roll up door that increases in price every two months get it in person. To avoid the endless hoops you have to jump over for their mistakes.
April 21, 2023
Google Public Storage monique harrison
Ms Catherine was great She was amazing
April 14, 2023
Google Public Storage Ortavius Thomas
Miss Catherine is so nice she is so knowledgeable about everything that goes on in the public storage I will recommend anyone to come to her store to rent a units
April 9, 2023
Google Public Storage Valerie Cash
Ms cat is the best! She has so much patient when it comes to her customer's because I witness her hands on dealing with customers including myself at times I was wrong and she explained to me what I was doing wrong thanks for being so amazing
February 25, 2023
Google Public Storage Micah Roscoe
I love it the lady in here was super nice
February 23, 2023
Google Public Storage Ayot Lovett
The Property Manager Mrs. Catherine was great very helpful. Loved her!
February 22, 2023
Google Public Storage shundra hendson
Ms Catherine has the best customer service she is very sweet lady and she is very helpful .
January 20, 2023
Google Public Storage Velechia Crawford
Cathrine is terrific always very helpful.
January 17, 2023
Google Public Storage Tia Johnson
January 9, 2023
Google Public Storage da grim reaper
December 23, 2022
Google Public Storage Elyssa Lissette
I love Ms.Catherine, she is so sweet & made it super easy especially for this to be my first time using public storage!
December 4, 2022
Google Public Storage Bobbie Meadows
Awesome customer service..Cee Cee was great(I hope I got rhe right name)...
December 3, 2022
Google Public Storage Brianna Hall
She was awesome she help me customer service was a 10 She listen and cared
December 3, 2022
Google Public Storage Kimberly Garcia
Mrs Catherine showed excellent customer service to me when I rented the unit until I moved out. Blessings on her and we need more skilled workers just like her. I truly appreciate all you did for me in my time of need!! Thank you 😊
November 18, 2022
Google Public Storage Chiquita Starks
Awesome customer service Ms. Catherine was friendly.
November 16, 2022
Google Public Storage Rutricia Thomas
Mrs. Catherine was very helpful with my unit and educate me on everything as well.
November 13, 2022
Google Public Storage vada jenkins
Mrs Catherine was very nice, patient and polite. She took her time to explain everything in the contract and she also addressed all our concerns. Thank you again!
October 21, 2022
Google Public Storage SHANEISHA ALLEN
Great customer service from Catherine! Very helpful!
October 21, 2022
Google Public Storage linda Mcnabb
Ms Catheryn is awesome great customer service an very nice she was patient with me an made things so simple. I would share this public storage.
October 12, 2022
Google Public Storage Sequoia Thomas
I came in and spoke with Mrs. Catherine she’s awesome and very knowledgeable about the they provide. We need more people like her in customer service. I will be renting from here when I’m in need.
September 29, 2022
Google Public Storage LaToya Burks
Mrs. Catherine is an amazing women. She helped me transfer units quickly and without any hassle or any miscommunication. It was her lunch time but she helped me before she started it. We need more great customer service reps like herself these days. Thank You Ms C. ❤️❤️
August 30, 2022
Google Public Storage Kevin Tinnin Sr
Ms. Kat was very helpful. She directed me to a location that met all of my needs. Thank you so much.
August 21, 2022
Google Public Storage Nicole Nicole
I was recommended to Mrs Cat my experience was outstanding I rented from many places and her attitude of understanding my situation was unbelievable public storage is going to always gonna be my first choice thanks to Mrs Catherine other storages other places don't come close to profection thanks again Mrs Catherine.
August 10, 2022
Google Public Storage Blessed Blessed
I would recommend this place. I had a great customer service.
August 3, 2022
Google Public Storage DaDa Smith
Mrs. Catherine is the Absolutely the Best storage administrator that I have encountered. I used Public Storage when I moved to Georgia and when my daughter moved here I took her to Mrs. Catherine. Wherever Mrs. Catherine is I will refer anyone. She is definitely an asset to this company!
July 31, 2022
Google Public Storage Jaylen Souder
The site manager Catherine was wonderful. She’s always very helpful and has a wonderful attitude. If I ever have to store again I will call Ms. Catherine.
July 28, 2022
Google Public Storage AliDi B
Went in to Public Storage spoke with Mrs. Catherine about getting a storage unit. She was so very pleasant, respectful, and knowledgeable. She definitely makes a difference in customer service! Great job!
June 27, 2022
Google Public Storage Christine Taylor
Donavon was very helpful to me today. Appreciate everything
June 27, 2022
Google Public Storage Mr. Gamebreaker
I just love Ms Cat. She was so informative and the sweetest person. The office area was very clean and smelled great. Thanks to Ms Cat during my stressful move. She made it all better!
June 24, 2022
Google Public Storage Rufus Smith
A great place
June 16, 2022
Google Public Storage Jayr Jayr
Ms Catherine was Extremely helpful, caring and knowledgeable about all things concerning public storage.
June 12, 2022
Google Public Storage Nija Collins
Ariel & Yolanda was very helpful and great. Definitely go check them out if you guys in the area!!
June 3, 2022
Google Public Storage Ms favor
I visited this property today the third day of June 2022 and Ms Catherine was extremely helpful. She was patient and went over and above my expectations to both explain carefully in details, and help me out. She also answered all my many questions patiently with a smile. The customer service from Ms Catherine was unrivaled and excellent. I will surely be referring friends and family in the near future.
May 27, 2022
Google Public Storage K. Renise
I had a great experience at 5038 Covington highway location. Catherine was the best. She was very knowledgeable about the company and all the services that were provided. She got me the best storage until for all my home goods. Thank you Mrs. Catherine.
May 21, 2022
Google Public Storage Mr. Grimes
Great service from Ms. Catherine!!
May 13, 2022
Google Public Storage Thomas Thomas
My name is Mary Thomas sorry so late but being old sometimes comes as a disadvantage my son had to help me . Anyway just wanted to say how pleasent Mrs.Catherine is, helping me understand how this renting stuff works she was very patient with answering my question even though I don't have any finances this week.in the coming weeks I will be able to rent and I will be seeing Mrs Catherine again
April 5, 2022
Google Public Storage Kawanda Frazier
Ms Catherine is greatest at what she do!....
April 2, 2022
Google Public Storage Mickey Mouse
I had a nice experience with Catherine today. She was very pleasant and helpful
April 1, 2022
Google Public Storage N.M. Patterson
Mrs. Catherine made my experience a pleasure. The facility is clean and the storage space was very useful for the time I had it.
March 28, 2022
Google Public Storage KD_drip2hard follow
March 26, 2022
Google Public Storage Annette Grier
Catherine was of Good help and very professional 👍🏽
March 18, 2022
Google Public Storage Ty Wy
Ms. Catherine. Is Marvelous she is very professional. Always cheerful and helpful
February 26, 2022
Google Public Storage Gary Dodd
Catherine has a great personality as well as been very professional. I have enjoyed working with her.
February 23, 2022
Google Public Storage Sydney Harden
Hi my experience has been amazing with this company Thank you
February 17, 2022
Google Public Storage Dante Gotti Daugherty
February 12, 2022
Google Public Storage Stephen Fisher
The staff was great!!!, in& out in no time!
February 9, 2022
Google Public Storage William Goode
I have a fixed income and Mrs. Catherine assisted me in getting my fees back to where I can handle my payments. She is a gift from God and she keeps her word. I thank God for her efficiency Thank you Ms. Catherine from Mary Woody
February 9, 2022
Google Public Storage Patricia Williams
Catherine is always very helpful every time I come to the facility. Her demeanor, her smile, and her customer service skills are excellent and second to none.
February 5, 2022
Google Public Storage Dee Astin
Thanks to the staff...we were in and out with no problem
February 3, 2022
Google Public Storage Lisa Roberts
I received great service today by mrs Catherine
January 27, 2022
Google Public Storage Matishia Stegall
January 11, 2022
Google Public Storage Yolanda McCarey
Ms Catherine was very professional when she greeted me. She was also helpful and set my account back up for auto pay. That saved me time from doing it when I returned home. Ms Catherine was great to speak with on a personal basis. Thank you Ms Catherine.