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Address

5038 Covington Hwy
Decatur, GA 30035

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

678-942-6438

678-942-6438

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

678-942-6438

678-942-6438

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    4'x7'
    Online only price
    $ 32/mo
    Online only price
    50% off first month rent
    Small 4'x7'
    • Inside unit
    • 1st Floor
    $ 32/mo $42
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 33/mo $44
    Online only price
    $1 first month rent

    No Obligation

  • Public Storage App Promo
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    5'x10'
    Online only price
    $ 34/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 34/mo $45
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 35/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 35/mo $46
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 57/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $75
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x13'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Medium 5'x13'
    • Inside unit
    • 1st Floor
    $ 59/mo $78
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 66/mo $88
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 105/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 105/mo $140
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 125/mo $167
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Decatur Storage Units On U.S. Route 278

Cheap self storage and great customer service is what makes this Decatur Public Storage a go-to storage destination on the east side of Atlanta.
With indoor storage units and outdoor storage units coming in a variety of different sizes, there is no shortage of cheap storage units to choose from at this location, which sits on the north side of Covington Highway, two miles east of I-285.
Grab a 5x5 storage unit to hold small electronics, tools or arts and crafts supplies that are starting to pile up around a house near Dawn Memorial Park.
Transitioning from a home to an apartment along Hairston Road and not everything will fit in the new place? Instead of junking bulky items, grab a 10x10 storage unit to hold an extra couch, dining room table, coffee table or old mattress and bedframe.
Families moving in, or moving out, of a home in Redan can use a 10x25 storage unit at this location to store everything from bedroom furniture to living room furniture to kitchen and household appliances with plenty of room to spare for boxes of everyone's stuff.
For added convenience, not to mention peace of mind, the property manager lives on site at this location.
Public Storage is committed to making sure that the self storage needs of the Decatur community are covered from top to bottom.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 380)

March 3, 2024
Google Public Storage Amos Watson
Great Service
March 2, 2024
Google Public Storage ambra nixon
Catherine was great. Smooth check out she was wonderful thank you again Catherine for making my experience at public storage great.
February 1, 2024
Google Public Storage Rashetia Williams
Ms.cat was very helpful and kind thank you!!!
January 21, 2024
Google Public Storage Patricia Douglas
Before I came inside my life were in shambles, The lady Kim help me out so much today great customer service and laughter.
January 21, 2024
Google Public Storage Odell Williams
Kim was a great help with getting my reservation set up at this location when I had issues at another location an she was a wonderful person help me set up my online
January 20, 2024
Google Public Storage Dezirree Maria
Ms Catherine was amazing. Called in with a few questions and concerns and she answered all my questions and concerns such wonderful customer service.
January 17, 2024
Google Public Storage Jenee Johnson
Ms Catherine is god sent!! Sweetest young lady you will ever meet!☺️🥰 I eneded up needing a storage a little closer to where I’m moving, but Ms. Catherine made me want to keep my storage here. 10/10 will definitely recommend 👌🏾🖤
November 30, 2023
Google Public Storage charlotte powell
I recently ended my storage with this location. Ms Catherine is a gem! She was helpful and friendly the entire time I had storage with this location! I’ll be back again if I need storage! She is an absolute GEM!!!
November 10, 2023
Google Public Storage Teresa Johnson
The lady who helped my son and I was very nice and helpful..... can't remember her name but yeah she was very nice.... Ms.Cat that's her name
October 19, 2023
Google Public Storage Angela Ryer
Katherine saved not only my storage unit, but my entire life in that storage unit. I am beyond grateful. Oh, so MANY Blessings to her. She is an Earth Angel and I hope to meet her one day and give her a hug.
September 24, 2023
Google Public Storage Dajhia Turner
Moving my storage from here because I saw rat or mice droppings and mold on mostly all of my stuff inside. How does rats or mice get into a storage unit anyways. Im very upset and scared to even go back inside to move my VERY valuable stuff. Plus my storage unit price has been going up and up without any knowledge.
September 23, 2023
Google Public Storage Lewis Green
EXCELLENT CUSTOMER SERVICE
September 22, 2023
Google Public Storage Janisha Hogan
Very nice customer service !
September 22, 2023
Google Public Storage Denise Smith
I went to see Ms. Cat again today, and I couldn't wait to get their. It's been almost 8 months since I saw her. And I love the way she handles her business. If you're looking for compassion and understanding, this is the place to go. She will do all she can to make sure you leave feeling happy about having your stuff in a place where you know it's safe.
September 12, 2023
Google Public Storage Albert Dunn
Kiaran I am so thankful for kiaran she fixed a problem for me from yesterday. She walked in an helped we with great attitude and sweet personality please ask for Kiaran
August 25, 2023
Google Public Storage Kellie Russell
Thank you Ms. Catherine! You were so helpful and kind to me during my time of need and I greatly appreciate it. 💗💗
August 21, 2023
Google Public Storage Sun-nye
It could be better if they had units that are inside an air conditioned building
July 28, 2023
Google Public Storage eric
Very polite and Curtis
July 17, 2023
Google Public Storage Tayunna Mccoy
I'm a few weeks late doing my review life has been busy but let me tell you that Mrs. Catherine is the best and deserves a raise. I started my reservation online but got interrupted by my day and she called to ask me if I'd like to reserve the space and explained everything in detail for my space, the policy, the insurance, the lock, app access, location, time and details. Next day My day was hectic and time was getting away Mrs Catherine called again to check back in on me when she noticed I hadn't responded via email and stayed at the location until I arrived to make sure I had my paperwork and payment/receipts, inspection of my unit. She had such a welcoming spirit and very patient and understanding. My experience and move in was great. Thanks Mrs. Catherine for all your assistance.
June 21, 2023
Google Public Storage Sarah Henderson
Ms. Catherine went above and beyond with her wonderful service, delightful personality and moving resources
June 10, 2023
Google Public Storage Brandie Williams
I came in asking for information about rates and Ms. Catherine was very kind and knowledgeable.
May 27, 2023
Google Public Storage Deja Cobbs
Ms. Catheter one is so sweet and kind! I had problems my first day but the next morning she got in and got me all squared away. Very fast and efficient! Thank you Ms. Catherine!
May 23, 2023
Google Public Storage THE LOCK -N-
Very very helpful, patient and understanding.
April 28, 2023
Google Public Storage Sirica McIntosh
Ms. Catherine was extremely helpful and kind throughout the process
April 24, 2023
Google Public Storage Jerome Pilcher
Public Storage refuse to refund me for their mistake!! Easter Sunday I bought a storage room online. I was told I can't access the gate until a property manager sees my ID. After waiting 2 hours for a property manager to show up (they never did) I called customer service two separate times. Once to find out where the manager is, second to request a refund because I have a truck full of furniture that I need to store before Public Storage closed in the next hour. It's now April 24th two weeks after Easter Sunday and I'm still trying to get my refund. I was given Martin the district managers direct number but he never answers the phone. I spoke to multiple customer service employees who've told me that my (6) claims have all been rejected and they don't know why. I Understand buying storages online is easier but if you're going to spend $300-$400 for three walls in a roll up door that increases in price every two months get it in person. To avoid the endless hoops you have to jump over for their mistakes.
April 21, 2023
Google Public Storage monique harrison
Ms Catherine was great She was amazing
April 14, 2023
Google Public Storage Ortavius Thomas
Miss Catherine is so nice she is so knowledgeable about everything that goes on in the public storage I will recommend anyone to come to her store to rent a units
April 8, 2023
Google Public Storage Valerie Cash
Ms cat is the best! She has so much patient when it comes to her customer's because I witness her hands on dealing with customers including myself at times I was wrong and she explained to me what I was doing wrong thanks for being so amazing
February 25, 2023
Google Public Storage Micah Roscoe
I love it the lady in here was super nice
February 23, 2023
Google Public Storage Ayot Lovett
The Property Manager Mrs. Catherine was great very helpful. Loved her!
February 22, 2023
Google Public Storage shundra hendson
Ms Catherine has the best customer service she is very sweet lady and she is very helpful .
January 20, 2023
Google Public Storage Velechia Crawford
Cathrine is terrific always very helpful.
January 17, 2023
Google Public Storage Tia Johnson
January 9, 2023
Google Public Storage da grim reaper
December 23, 2022
Google Public Storage Elyssa Lissette
I love Ms.Catherine, she is so sweet & made it super easy especially for this to be my first time using public storage!
December 3, 2022
Google Public Storage Kimberly Garcia
Mrs Catherine showed excellent customer service to me when I rented the unit until I moved out. Blessings on her and we need more skilled workers just like her. I truly appreciate all you did for me in my time of need!! Thank you 😊
December 3, 2022
Google Public Storage Brianna Hall
She was awesome she help me customer service was a 10 She listen and cared
December 3, 2022
Google Public Storage Bobbie Meadows
Awesome customer service..Cee Cee was great(I hope I got rhe right name)...
November 18, 2022
Google Public Storage Chiquita Starks
Awesome customer service Ms. Catherine was friendly.
November 16, 2022
Google Public Storage Rutricia Thomas
Mrs. Catherine was very helpful with my unit and educate me on everything as well.
November 13, 2022
Google Public Storage vada jenkins
Mrs Catherine was very nice, patient and polite. She took her time to explain everything in the contract and she also addressed all our concerns. Thank you again!
October 21, 2022
Google Public Storage linda Mcnabb
Ms Catheryn is awesome great customer service an very nice she was patient with me an made things so simple. I would share this public storage.
October 21, 2022
Google Public Storage SHANEISHA ALLEN
Great customer service from Catherine! Very helpful!
October 11, 2022
Google Public Storage Sequoia Thomas
I came in and spoke with Mrs. Catherine she’s awesome and very knowledgeable about the they provide. We need more people like her in customer service. I will be renting from here when I’m in need.
September 29, 2022
Google Public Storage LaToya Burks
Mrs. Catherine is an amazing women. She helped me transfer units quickly and without any hassle or any miscommunication. It was her lunch time but she helped me before she started it. We need more great customer service reps like herself these days. Thank You Ms C. ❤️❤️
August 30, 2022
Google Public Storage Kevin Tinnin Sr
Ms. Kat was very helpful. She directed me to a location that met all of my needs. Thank you so much.
August 20, 2022
Google Public Storage Nicole Nicole
I was recommended to Mrs Cat my experience was outstanding I rented from many places and her attitude of understanding my situation was unbelievable public storage is going to always gonna be my first choice thanks to Mrs Catherine other storages other places don't come close to profection thanks again Mrs Catherine.
August 10, 2022
Google Public Storage Blessed Blessed
I would recommend this place. I had a great customer service.
August 3, 2022
Google Public Storage DaDa Smith
Mrs. Catherine is the Absolutely the Best storage administrator that I have encountered. I used Public Storage when I moved to Georgia and when my daughter moved here I took her to Mrs. Catherine. Wherever Mrs. Catherine is I will refer anyone. She is definitely an asset to this company!
July 31, 2022
Google Public Storage Jaylen Souder
The site manager Catherine was wonderful. She’s always very helpful and has a wonderful attitude. If I ever have to store again I will call Ms. Catherine.
July 28, 2022
Google Public Storage AliDi B
Went in to Public Storage spoke with Mrs. Catherine about getting a storage unit. She was so very pleasant, respectful, and knowledgeable. She definitely makes a difference in customer service! Great job!
June 27, 2022
Google Public Storage Mr. Gamebreaker
I just love Ms Cat. She was so informative and the sweetest person. The office area was very clean and smelled great. Thanks to Ms Cat during my stressful move. She made it all better!
June 27, 2022
Google Public Storage Christine Taylor
Donavon was very helpful to me today. Appreciate everything
June 24, 2022
Google Public Storage Rufus Smith
A great place
June 15, 2022
Google Public Storage Jayr Jayr
Ms Catherine was Extremely helpful, caring and knowledgeable about all things concerning public storage.
June 12, 2022
Google Public Storage Nija Collins
Ariel & Yolanda was very helpful and great. Definitely go check them out if you guys in the area!!
June 3, 2022
Google Public Storage Ms favor
I visited this property today the third day of June 2022 and Ms Catherine was extremely helpful. She was patient and went over and above my expectations to both explain carefully in details, and help me out. She also answered all my many questions patiently with a smile. The customer service from Ms Catherine was unrivaled and excellent. I will surely be referring friends and family in the near future.
May 27, 2022
Google Public Storage K. Renise
I had a great experience at 5038 Covington highway location. Catherine was the best. She was very knowledgeable about the company and all the services that were provided. She got me the best storage until for all my home goods. Thank you Mrs. Catherine.
May 21, 2022
Google Public Storage Mr. Grimes
Great service from Ms. Catherine!!
May 12, 2022
Google Public Storage Thomas Thomas
My name is Mary Thomas sorry so late but being old sometimes comes as a disadvantage my son had to help me . Anyway just wanted to say how pleasent Mrs.Catherine is, helping me understand how this renting stuff works she was very patient with answering my question even though I don't have any finances this week.in the coming weeks I will be able to rent and I will be seeing Mrs Catherine again
April 5, 2022
Google Public Storage Kawanda Frazier
Ms Catherine is greatest at what she do!....
April 2, 2022
Google Public Storage Mickey Mouse
I had a nice experience with Catherine today. She was very pleasant and helpful
April 1, 2022
Google Public Storage N.M. Patterson
Mrs. Catherine made my experience a pleasure. The facility is clean and the storage space was very useful for the time I had it.
March 28, 2022
Google Public Storage KD_drip2hard follow
March 26, 2022
Google Public Storage Annette Grier
Catherine was of Good help and very professional 👍🏽
March 18, 2022
Google Public Storage Ty Wy
Ms. Catherine. Is Marvelous she is very professional. Always cheerful and helpful
February 26, 2022
Google Public Storage Gary Dodd
Catherine has a great personality as well as been very professional. I have enjoyed working with her.
February 23, 2022
Google Public Storage Sydney Harden
Hi my experience has been amazing with this company Thank you
February 17, 2022
Google Public Storage Dante Gotti Daugherty
February 12, 2022
Google Public Storage Stephen Fisher
The staff was great!!!, in& out in no time!
February 9, 2022
Google Public Storage Patricia Williams
Catherine is always very helpful every time I come to the facility. Her demeanor, her smile, and her customer service skills are excellent and second to none.
February 9, 2022
Google Public Storage William Goode
I have a fixed income and Mrs. Catherine assisted me in getting my fees back to where I can handle my payments. She is a gift from God and she keeps her word. I thank God for her efficiency Thank you Ms. Catherine from Mary Woody
February 4, 2022
Google Public Storage Dee Astin
Thanks to the staff...we were in and out with no problem
February 3, 2022
Google Public Storage Lisa Roberts
I received great service today by mrs Catherine
January 26, 2022
Google Public Storage Matishia Stegall
January 11, 2022
Google Public Storage Yolanda McCarey
Ms Catherine was very professional when she greeted me. She was also helpful and set my account back up for auto pay. That saved me time from doing it when I returned home. Ms Catherine was great to speak with on a personal basis. Thank you Ms Catherine.
November 3, 2021
Google Public Storage David Maddox
October 16, 2021
Google Public Storage Prophetess Sheila Simmons
October 8, 2021
Google Public Storage Samuelle Robinson
September 18, 2021
Google Public Storage Renee Crenshaw
Mrs Catherine, As usual is always so professional, helpful and knowledgeable. She is a great part of the public storage company. There should be a great bonus and raise for the excellent work she has provided for as many years as she has been employed with public storage. Hopefully these reviews are not going unwarranted.
September 7, 2021
Google Public Storage ?Dollie_Gutz¿
Great service. Ms Catherine was super helpful!!!
August 7, 2021
Google Public Storage Brian Williams
Catherine the property manager was very courteous and professional....
August 7, 2021
Google Public Storage Smooth Star Entertainment
Catherine was such a sweetheart and I enjoyed having her assistance as I checked out. However, I did have an issue with roaches in my storage unit.
August 6, 2021
Google Public Storage andrea madison
July 28, 2021
Google Public Storage Phillip Elder
Catherine was so energetic and enthusiastic from the moment I walked in the door. I highly recommend her for all your storage needs. Thanks again Catherine!
July 24, 2021
Google Public Storage Ebony Powell
Catherine was great! Very informative.
July 4, 2021
Google Public Storage Jaffany Finch
Ms. Catherine made our process very pleasant and easy. She was kind and helpful!
June 8, 2021
Google Public Storage Erica Howard
Catherine at the Covington Hwy location was absolutely amazing! She was knowledgeable and extremely helpful. I didn't rent the correct size unit and without hesitation she switched my unit and made sure I had everything I needed. I was out within 20 minutes even with the change. I would recommend the location to anyone needing storage!
June 7, 2021
Google Public Storage Jackie Byrd
It's convenient.
June 1, 2021
Google Public Storage Aleria Walker
Catherine was great and very professional. Her personality and her sense of urgency was my favorite part of the whole experience.
May 27, 2021
Google Public Storage Phyllis Coffey
Catherine was very professional and helpful. She was able to answer all my concerns
May 4, 2021
Google Public Storage Coco Hightower
May 1, 2021
Google Public Storage Cherie Williams
I went to this property to make a payment on 9/1/2020 and had written down some information to do a review then but misplaced it. I found it this morning and had to say, I had the pleasure of meeting Mrs. Catherine on my visit. She was very kind and professional. In a day and time when good customer service is almost nonexistent...Both your company and the neighborhood share in the fact that Mrs. Catherine is a gem within our community!!
April 29, 2021
Google Public Storage Alice Jackson
April 16, 2021
Google Public Storage Kymlei Eason
Yolanda is the best! Amazing customer service! Thank you Yolanda!
April 10, 2021
Google Public Storage iliyah
Thanks Ms Catherine for your politeness and your kindness I will definitely tell my friends and family to rent a storage for you if they ever need one
April 10, 2021
Google Public Storage Sta Tho
Yesterday was my first time dealing with this storage facility and I was so pleased with the way Ms Catherine spoke with on the phone and explained to what the rates and the best solution i should take.
April 10, 2021
Google Public Storage Tijuana James
I spoke with Catherine about renting a storage unit.. She was very nice and professional✔️
March 20, 2021
Google Public Storage Phyllis Wooley
I spoke with Ms. Catherine on the phone. She was very polite and professional. I will definitely rent a unit from her.
March 12, 2021
Google Public Storage Jarvis Mosley
Very Pleasant Location very convenient and quick access to Hwy 285. The level of professionalism by Rep. Donavon was so pleasant and amazing... Welcome was very acceptive.. but most of all the Process was IN and OUT 25 minutes or Less.. Keep up the Great Work ...
March 7, 2021
Google Public Storage Reginald Andrews
Help me out on my app set up Donavon is very good at he job that for have him here
February 24, 2021
Google Public Storage Phyllis Reed
Miss Catherine was very nice and helpful today. The customer service was very good.
February 21, 2021
Google Public Storage D'Andre Jenkins
I want to send a special thank you to Ms. Catherine. After a difficult week, she was able to quickly put me into a unit. She was very helpful and considerate. Thank you for the great customer service.
February 7, 2021
Google Public Storage Frances Curnell
Donavon one of the manager at the Covington Hwy location Was very helpful , professional ,and knowledgeable. I would recommend everyone to this location for service .
February 1, 2021
Google Public Storage Nikki Smith
Very Disappointed with Public Storage and will be switching to Life storage really soon. I received a email today notifying me that my storage unit was unsecure. No call....simply a email where my personal items were not secure due to them cutting the lock. When I called and spoke with Donovan who advised my unit was up for auction on 3/23/21. My bill was paid the previous night, regardless if it was paid or wasn't paid Public Storage leaves your personal items unsecure for over a month. I can understand minimally cutting the lock when you are actually going to auction my things off, but a whole month prior to auction date and not giving adequate time to pay, just cut the lock and have my things for anyone to steal is piss poor. So even with a 0 balance and auction scheduled literally a month from now they still take the liberty to cut my own lock that i have now to replace. How do you cut the lock off of my unit if payment was made by the deadline and even scheduling a auction a month from now...stuff just sitting for anyone to take and if so i am sure Public Storage would have said it was my fault for not having the unit secure. Poor poor customer service...never was even notified properly my things were not secure, they simply didn't care...not one phone call made when they have both of my numbers on file. SMH
January 29, 2021
Google Public Storage Queen Love
Mrs Catherine was great
January 18, 2021
Google Public Storage Adrian Watson
Yalonda is awesome!!!!
January 15, 2021
Google Public Storage Nikia Ezzard
Liked this spot only because there were some Pretty Roosters walking around the Property.
January 2, 2021
Google Public Storage Patriciee Turner
Miss Catherine has exceptional customer service and with this epidemic that we're going through she is very considerate to follow all safety guidelines for all of us.
December 17, 2020
Google Public Storage Eugene White
This public storage location I definitely get the customer service two thumbs up and six gold star, my experience with mrs. Caterine has been very professional always a warm welcome and very helpful.
December 10, 2020
Google Public Storage Stephanie Shelton
I came into the office today Miss Catherine help me out and it was a breeze quick fast and easy I would recommend this place to anyone
December 2, 2020
Google Public Storage S, Camille Newton
Public Storage has been a terrific business for the pass 15 years of storing my belongings. Catherine Brown went beyond her duties in existing me with moving y belongings out, due to me being out of state. Her expertise ,and kindness helped me to facilitate this move in a positive experience. She cut the stress level down considerably. Thank you Catherine for all your support.
November 25, 2020
Google Public Storage Jane William
Ms.Catherine is a great help and I will be renting with her again
November 13, 2020
Google Public Storage Bridget Henderson
November 1, 2020
Google Public Storage Velma Wech
Good service friendly and respectful.Donny was pleasant.
October 31, 2020
Google Public Storage Nicola Walsh
The manager for this storage facility, Ms Catherine, is the best! She is warm, courteous and very helpful. The facility is clean and tidy and an overall safe environment to store your belongings. I highly recommend this public storage facility and will certainly use them again.
October 31, 2020
Google Public Storage Birdy Walsh
Upon arriving at your Public Storage Location/20490, I was greeted warmly and professionally by your associate Ms. Catherine. She provided me with excellent customer service and made my experience in renting my Space worry free. She even showed me where my space was and how to get in the unit with user friendly prompts. The facility is clean and I will recommend this rental storage property to family and friends. Thank you for your kindness Ms. Catherine.
October 22, 2020
Google Public Storage Dee Skrine
Great customer service I would recommend anyone, thank you!!!!!
October 21, 2020
Google Public Storage Woody Booker
This was a very positive experience. As a traveled professional I certainly appreciated professionalism demonstrated by Ms Catherine Brown. Glad I chose Public Storage instead of the competition.
October 19, 2020
Google Public Storage Charles Crowell
Donavon was great today, thanks
October 18, 2020
Google Public Storage Parada Wilson
October 6, 2020
Google Public Storage Mr Thomas
I recently visited this location and Catherine was so awesome.. Great job Public Storage for hiring such a outstanding person.
October 6, 2020
Google Public Storage sandy Patterson
The experience I had with Mrs. Cat was great thanks for all you have done.
October 1, 2020
Google Public Storage mechelle bryant
September 23, 2020
Google Public Storage Melanie Ward
Me. Catharine was super sweet and helpful as I vacated my unit. I think my unit had a leak because there was mild and mildew on all of my things. There was also rodents that ate up my mattresses.b
September 23, 2020
Google Public Storage trucker t
Mrs. Cat is wonderful and very helpful.
September 3, 2020
Google Public Storage Amani Spear
Mrs. Catherine was extremely nice and patient! She definitely made my first storage rental experience go smoothly!
August 29, 2020
Google Public Storage Dk Net
Thank god for Mrs Catherine, love her attitude.
August 22, 2020
Google Public Storage wendell myers
Good service by donavon
August 22, 2020
Google Public Storage Ga Boi
Overall great experience. Wonderful customer service!!!
August 21, 2020
Google Public Storage Taketra Banner
Donavan was very helpful and very polite. Such a sweetheart.
August 9, 2020
Google Public Storage Tracy Gillis
Great service..
July 28, 2020
Google Public Storage King Gang
Came in to rent a space Manager Jazz was efficient very quick & helpful .
July 28, 2020
Google Public Storage zantonia grimes
Jazz was very helpful came in to rent space for my mom She gave me excellent customer service !
July 25, 2020
Google Public Storage Jashua Montanez
I came in just to purchase a lock for my rental yesterday and was having difficulty with the size needed. When I found I chose the wrong one the guy behind the counter refunded me and corrected my mistake. Was very professional and polite the whole time.
July 24, 2020
Google Public Storage David Sanders
Great customer service and help when I need to access my belongings. Donavan was great in letting me know my time frame. Great experience!
July 21, 2020
Google Public Storage Georgia Langford
June 6, 2020
Google Public Storage Samantha Jenkins
May 22, 2020
Google Public Storage Ernest Tarver
March 13, 2020
Public Storage Vickie Haywood
Needing to get info if facility rents space for a vehicle?
March 8, 2020
Google Public Storage Kristine Gregory
Keli was awesome she was helpful
March 6, 2020
Google Public Storage Sonya Moore
March 3, 2020
Google Public Storage Devonte Sims
February 23, 2020
Google Public Storage Ms.Tiffany Smith
Ms. Keli J was AWESOME, she was very attentive and friendly. She definitely made us feel welcome, and she knew to tell us all aspects of the storage!!!
February 20, 2020
Google Public Storage Patrick Almond
Keli was very good at her job and gave me a perfect clean unit. Thank you
January 29, 2020
Google Public Storage Monica “MonRee” Reese
January 22, 2020
Google Public Storage maria lee
Just use gimmicks to rent to you and then price gouge you ultimately
January 21, 2020
Google Public Storage Hiawatha Spooney
January 19, 2020
Google Public Storage Jena Brown
I was there on 18 Jan after another location could not assist me with the reserved storage. I was already prepared to have another issue. Because of her pleasant demeanor and professionalism, it took the edge off. Very nice young lady and very thorough. Great experience.
January 12, 2020
Google Public Storage Caprena Lawson
Keli did an awesome job making me feel like my items would be secure. She needs a raise!!!!
January 12, 2020
Google Public Storage Traci Kendricks
Keli provided the best customer service in a stressful situation and I truly appreciated her.
January 8, 2020
Google Public Storage ken.
jazz was very efficient and helpful. i was in & out with everything i needed. i only trust PS with my things.
December 14, 2019
Google Public Storage Vallice Troublefield
Keli was very friendly with exceptional customer service
December 12, 2019
Google Public Storage Nikia White
Keli was amazing! She was so sweet and kind. She made sure I had everything I needed for my move!
November 26, 2019
Google Public Storage Joanie Joy Morgan
November 24, 2019
Google Public Storage Harold Hill
Keli was very nice and quick. Thank u
November 16, 2019
Google Public Storage Sierra Leone
Keli helped me and her customer service was great! Definitely a happy customer :)
November 14, 2019
Google Public Storage Tora Daniels
Keli was the best! Loved their customer service. She was willing to help me find the best unit!
November 14, 2019
Google Public Storage Jo Davis
Kelli was awesome and always smiling with great customer service
October 27, 2019
Google Public Storage Montay Cofer
October 25, 2019
Google Public Storage Jordan Storne
Keli was awesome she is one of a kind and is extra nice...
October 22, 2019
Google Public Storage TyyToHype
October 17, 2019
Google Public Storage Veverly Byrd-Davis
If at all cost, don't use this facility
October 17, 2019
Google Public Storage jony storage
Keli did an awesome job. Will definitely store here again.
October 15, 2019
Google Public Storage Jersey Akesha
Keli was amazing !!!! I was in and out she went over all the details with me and made sure I walked out knowing what I owe . She needs a promotion.
October 12, 2019
Google Public Storage Leatrice Gates
This is a terrible place to store items. The units accumulate mold. They also have rats that get into your unit.
September 26, 2019
Google Public Storage Patricia Bunkley
Very helpful got me what.I need. Excellent service. Thank you so much.
September 24, 2019
Google Public Storage Visage Specialists
Keli was great at the job I required the process was quick and beneficial.
September 19, 2019
Google Public Storage Monique Jackie Jamison
No problem
September 18, 2019
Google Public Storage Rae'Ven Guilford
Keli has Superior customer service! Thanks public storage!
September 5, 2019
Google Public Storage Nick Cage
August 31, 2019
Google Public Storage Linda Newton
Keli was very nice and friendly. The only complaints are the price of your locks and accessing my unit. The driveway does not permit another vehicle to get pass up near the gate if an another auto is there, because of the cement ramps on either side to the spaces...too much of a drop-off and can damage vechicles if trying to pass.
August 29, 2019
Google Public Storage Damon Rhodes
The customer service was great. Keli was perfect and very personable. I would first sure refer my friends and family to this property
August 29, 2019
Google Public Storage Hameedah Jibri Paparazzi independent Consultant
Thank you keli for the storage and the cheap price.
August 24, 2019
Google Public Storage Jasmine Benton
Keli was so awesome today and I really appreciate her help. I rented a space today and I had an awesome time talking to her. Please come to storage space and speak with them about all your storage needs.
August 4, 2019
Google Public Storage Pamela Tubner
The young lady Ms. Danisha was the BEST customer service ever
July 29, 2019
Google Public Storage Ciara Faulks
Keli was very professional and quick. Please come to visit and rent from public storage.
July 29, 2019
Google Public Storage Takirah Haye
This place actually tried to get my aunt to pay for a month when she wouldn't even have her belongings there
July 9, 2019
Google Public Storage Doug B
July 8, 2019
Google Public Storage Della Craig
Keli was very out going and so professional and very detailed on renting my unit i love this location and recommend others
July 7, 2019
Google Public Storage Diamond Reese
I came into this public storage to get answers for an inquiry, and Keli was more than helpful! I didn't expect the amount of customer service that I received, and I was more than excited about my experience. If you're looking for a public storage facility, this is it. Just go in and ask for Keli and she'll get you sorted out!
June 5, 2019
Google Public Storage J Keys
Most wonderful experience with getting a storage in 20 years! Jasmin was extremely helpful and knowledgeable about the storage units and Public Storage policies. I was going to check with other storages with lower prices, however Jasmin's professionalism won me over. Thanks Jasmin!
June 2, 2019
Google Public Storage Tyrese Jackson
Keli was very efficient and professional and quick, understood just want I need to rent space. Thank you for perfect storage unit.
June 1, 2019
Google Public Storage Teetee Jada
Mrs.Cate & Brandy & Vida & Lasheena these lady's go above and beyond.. Great customer service.. Check them out
June 1, 2019
Google Public Storage Carlos Ponce
Keli and Jasmin are very professional and Nice. I Came in unsure what to get and these ladies didn’t have any problems helping me decide. Get location
May 27, 2019
Google Public Storage Shae Design
Mrs vida is amazing
May 26, 2019
Google Public Storage Daquavin Bennett
Keli was very professional and helpful. The move in process was a breeze
May 24, 2019
Google Public Storage Jazmyn Denson
Keli was extremely professional and helpful! I felt like I made the best decision getting the unit she offered!! Thanks!
May 4, 2019
Google Public Storage Vella MOON
Keli was very knowledgeable. She provided exceptional service!! Thanks so much for help.
April 10, 2019
Google Public Storage Glenn Forrest
Great experience with Candice and she is Great with people. Good job
April 7, 2019
Google Public Storage Bob Jr
It was quick easy and nice units and Ms Jasmine was awesome went over all details made it easy to understand my payments and conditions she should be running the place she know her company like the back of her hand
April 5, 2019
Google Public Storage Keke James
Alyssa was great I appreciated her so much thanks again girl
April 1, 2019
Google Public Storage Yolonda Campbell
Keli customer service was amazing.
March 20, 2019
Google Public Storage Judy Mckeever
Nice experience! Niyah was very helpful!
March 10, 2019
Google Public Storage S. P. I. N
Keli is awesome! She was efficient and kind although I was having issues with the payment she maintained her professional demeanor and was patient with me while I corrected the issue. She answered all of my questions and got me the right size unit for my needs in little to no time I was done and moving my belongings.
March 9, 2019
Google Public Storage DaShi Whitehead
Keli was very helpful and professional. She made the process very smooth.
March 6, 2019
Google Public Storage Manie Beatz
I had the pleasure of storing at this Public Storage..an it was just a AWESOME EXPERIENCE!!..The staff was so helpful one of the employees there went by the name of Jasmine...She was very informative an was able to sale me a sofa cover that I needed..I really felt like they cared an was concerned..Thank you Public Storage...
March 2, 2019
Google Public Storage Miguel Dario Basto
Great customer service
February 25, 2019
Google Public Storage sharifa Ali
Rat infested liars dobu business eleswhere
February 13, 2019
Google Public Storage Jabari Harris
Keli had great customer service and was nice. will return and recommend this place. thank u.
February 5, 2019
Google Public Storage Sandra Ward
January 25, 2019
Google Public Storage Ashley Wright
I came into today and rented space and it was clean and the customer service rep was awesome thank you Keli
January 24, 2019
Google Public Storage Don Roman
Keli provided great service regarding my storage options, pricing and do’s and dont’s. I was very impressed with her professionalism.
December 3, 2018
Google Public Storage Shekira Telfair
Keli provided excellent customer service. She made everything go smoothly and quick. My experience was short but pleasant. If you are in need of a storage, please don't hesitate to use this location. Thank you and keep up the excellent work Keli!
October 17, 2018
Google Public Storage Chermale
Heather was a great associate and very help with a lot of information. Wonderful attitude
October 1, 2018
Google Public Storage Dawson Daniel
Hello, I just want to say that I experienced the best customer service from the representative Keli. She gave me such a feeling of comfort and security when it came to trusting my values in a storage away from me... I will definitely recommend this Public Storage location, for its convenience, price and most of all for the professional, yet caring service.
September 1, 2018
Google Public Storage Amber Victoria Evans
September 1, 2018
Google Public Storage Destani Clinton
Keli was very helpful and sweet! Great customer service!!!
August 23, 2018
Google Public Storage theresa jones
August 9, 2018
Google Public Storage Christine Walker
Its a OK storage.
August 9, 2018
Google Public Storage Corey Whitehead
Thank u Keli for the great rental space, was quick nd made everything easy. Best customer service ever and I will be back!
June 29, 2018
Google Public Storage Nekesha J
June 10, 2018
Google Public Storage Eureka Andrews
Exceptional customer service! Ms.Keli was great! Very helpful and knowledgeable with information! Great deal as well!!!!!
May 29, 2018
Google Public Storage edwards votel
I CAME INTO THIS LOCATION TO GET SOME PRICES ON STORAGE ALYSSA GREETED ME WITH A SMILE AND GAVE ME A BROCHURE WITH PRICE INFORMATION THAT I WAS LOOKING FOR GOOD CUSTOMER SERVICE
May 2, 2018
Google Public Storage R. Jewel Jones
Great customer service. ☺
April 10, 2018
Google Public Storage John McGhee
Service was absolutely amazing! very kind, professional and courteous!!!
April 4, 2018
Google Public Storage jerone Thornton
When I came to the property Alyssa was takeling 3 rentals , I waited for her, she happily helped me she was very knowledgeable and he process took about 20 min, she has very good customer service and I will be telling everyone I know
April 2, 2018
Google Public Storage J P
They say if you book online it's cheaper, but then when you get there they add all kinds of additional fees and charges to the price including mandatory insurance and you need a special lock from them that costs $20. I was not impressed and will never use them again.
March 25, 2018
Google Public Storage Chakiera Garrett
Mercedes was great! Very helpful
March 10, 2018
Public Storage Gwen Tellis
What time you can go inside storage
February 28, 2018
Google Public Storage Erica Glenn
Donavon and Alyssa has amazing Customers service👍 I was shocked how fast and efficient I was served from the moment I pressed send to confirm my reservation so happy to meet two wonderful people with such a winning personality
February 11, 2018
Google Public Storage Chyenne Corethers
February 10, 2018
Google Public Storage Andrew Byrd
January 29, 2018
Google Public Storage JEREMY BOBB
The representative was nice and willing to earn my business through good customer service etiquette.
January 27, 2018
Google Public Storage Byfield Parkinson
January 22, 2018
Google Public Storage Adina Alston
Donavon was very helpful to me today. Very nice young man.
January 16, 2018
Google Public Storage Andrew Wiggins
The clerk had good customer service
December 28, 2017
Google Public Storage Ralph Patterson
Storage unit leaked from the roof and no one cares.
December 13, 2017
Google Public Storage Alan Davis
Great
November 15, 2017
Google Public Storage LeTasha Patterson-Herring
Awesome experience, great customer service !
November 11, 2017
Google Public Storage Ryan Reynolds
We had an excellent experience renting storage space! Leslie was excellent and very professional and proficient. I will definitely recommend this lo cation to all my friends and family!
October 28, 2017
Google Public Storage shantiqua roberts pride
Leslie & Alyssa we’re a pleasure to do business with and I would recommend anyone to do business with them. Cool ladies 👍🏽👍🏽 Great job
October 28, 2017
Google Public Storage Michelle Pride
Alyssa and Leslie were great. They knew what to say and were very knowledgeable of their work. Great encounter with them. I would recommend them to do business with 👍🏽👍🏽👍🏽
October 27, 2017
Google Public Storage H Powell
Alyssa did a great job I appreciate all your help thank you
October 25, 2017
Google Public Storage Jessica Pelzer
Never been
October 21, 2017
Google Public Storage V Free
October 13, 2017
Google Public Storage Made man Buck
I was so statisfied with the customer service I was thanking Alyssa so much she sure was a life saver other places tried to over charge me she was willing to go that extra mile jus to show me different thanks Alyssa and public storage
October 4, 2017
Google Public Storage Chris Knuckles
Very professional and the staff was very great love this location
October 4, 2017
Google Public Storage Rico BrandNu
October 2, 2017
Google Public Storage Vince McBride
September 3, 2017
Google Public Storage Crystal Arnold (Crissy)
The ladies here are very friendly and helpful
August 24, 2017
Public Storage Robert Riggs
Obviously the positive reviews are from friends and family. Never have I seen such poor service from public storage. Do yourself a favor and try any location but this. First they raised my rates from 150 month to 200 month in less than 6 months. Then they don't even let you use their dumpster anymore, for any kind of trash. She tried to charge me $100 to use their dumpster. Lazy crew. Awful service. Go somewhere, anywhere else.
July 26, 2017
Google Public Storage t lov
I have enjoyed doing business with Leslie @ this location. She was very informative regarding my contract, payments due and possible fees applied. When I had issues with how to get into my unit, Leslie promptly meet me @ the unit to assist me with gaining access. Leslie is always pleasant & friendly when I go in to make my payments. The property has clean and well lit whenever I have visited. No access issues with gate.
June 12, 2017
Google Public Storage Kenney
More space, security gates and friendly. Wish its possible 24hour gate
June 2, 2017
Google Public Storage Missy Melvin
Thank you so much Alyssa for making our family's first storage experience stress free. You were very knowledgeable and polite. We really appreciate you.
May 29, 2017
Google Public Storage Sharon Stamps
Leslie is the best . I had a lot of fun with her today. Please come here
May 20, 2017
Google Public Storage jameel gresham
The service was excellent very convenient associate was very helpful and friendly
May 6, 2017
Google Public Storage Gee Code (GCODE ALREADY)
Service was excellent
April 24, 2017
Google Public Storage Justin Robinson
Leslie will call you 100 times but is always friendly. Rent a unit with she and Rhonda
April 3, 2017
Google Public Storage Travis Merenu
Leslie showed excellent customer service while acknowleging my entrance and been friendly throughout.
March 15, 2017
Google Public Storage Denard Madden
March 11, 2017
Google Public Storage Devin McNair
March 8, 2017
Google Public Storage Arthur Mapp
Leslie was very professional!!!
March 8, 2017
Google Public Storage Meleh Duarto
Leslie was great!!
February 13, 2017
Google Public Storage Yolanda Allen
The storage is very clean and the prices are competitive
February 7, 2017
Google Public Storage silver cobb
LESLIE....WONDERFUL WONDERFUL LADY...SHIIIIIIIT I FELT LIKE I WANTED MOVE IN MY UNIT!!!!GREAT BUSINESS...
January 30, 2017
Google Public Storage Yvonne Bass
Very helpful kind employees. Thank you
January 20, 2017
Google Public Storage Shantrice Billingslea
January 9, 2017
Google Public Storage Jay West
Leslie is the best!! Her computer system was down, but she still handled everything like a pro!!! 😉😉😉
November 8, 2016
Google Public Storage Timmy Dee
Kelis was great and thank u got space
October 19, 2016
Google Public Storage Mario Bonilla
October 18, 2016
Google Public Storage Ahmad Alzerj
Kwana was absolutely amazing will send others to this location
October 18, 2016
Google Public Storage ken gooden
Kwana was a very big help will come again
October 12, 2016
Google Public Storage BtRuthfuL BROWN
October 3, 2016
Google Public Storage Jason Keith Robertson
Convenient, clean, easy to enter and exit, good value. Friendly and helpful staff.
September 28, 2016
Google Public Storage Janell Johnson
Kwana was very helpful and professional
September 23, 2016
Google Public Storage Chrysten Jeffrey
Kwana was very professional and kind will recommend this location to others
September 20, 2016
Google Public Storage ERIC ROBBINS
KwAna was great
August 26, 2016
Google Public Storage Flori Waters
Very nice workers easy in and out
August 21, 2016
Google Public Storage Jovan Myrick
Kwana was very pleasant!
August 21, 2016
Google Public Storage Takeya Bolton
Property manager Duane Stephens was busy but very attentive and ready and willing to assist me. Very helpful and polite friendly etc wat more can I say. Had a wonderful experience u can't pay for excellent customer service its just supposed to happen. And he made it happen
August 6, 2016
Google Public Storage Sophia George
Kwana was good customer service representative I enjoy good information regarding to my storage.
August 6, 2016
Google Public Storage Jill Siler
Kwana was awesome and very helpful
July 5, 2016
Google Public Storage nakeia Moss
Kwana is always pleasant
July 5, 2016
Google Public Storage keanna rhyme
Kwana was very pleasant and very informative! She made me very happy to do business with Public Storage!
July 5, 2016
Google Public Storage Lanard Boyd
Kwana very nice & polite
June 30, 2016
Google Public Storage Ellene Metros
Horrible customer service. If I could give 0 stars, I would. I have never been treated so poorly when asking even the simplest of questions. 2 separate terrible experiences. One rep slammed the phone down so hard during a phone conversation, I thought I had ear damage. Another rep yelled at me, refused to listen, and was verbally ABUSIVE ... to the point, I felt uncomfortable in the store and had to speak with the manager outside out of fear. The store location also never returned any of my phone calls. I have never written a poor review of anything in my life, but felt compelled to do so in this case to warn future customers. Thank you.
June 13, 2016
Google Public Storage ESSENCE JONES
June 6, 2016
Google Public Storage Alicia Williams
Kwana was helpful she didn't have the unit I needed and she helped me find a location that fit me needs
June 6, 2016
Google Public Storage lynette kendrick
Kwana & benita were awesome grateful customer service
May 25, 2016
Google Public Storage Eddy Bradshaw
Kwana has excellent customer service and explained everything in detail! Great place!
May 4, 2016
Google Public Storage Marcus Durden
Everything was perfect kwana had awesome customer service will tell others about this location
May 4, 2016
Google Public Storage Terry Green
Kwana customer service was very good
May 3, 2016
Google Public Storage davian howe
Kwana was very helpful and polite
April 5, 2016
Google Public Storage Bubbie Long
Kwana Raleigh is the best very knowledgeable and helpful in my rental process
April 4, 2016
Google Public Storage Christine Jackson
Kwana raleigh was amazing will tell others about this location and the great customer service i received from kwana last week
March 23, 2016
Google Public Storage Daville T.R.E
Kwana was very professional and nice when renting me the storage unit
March 22, 2016
Google Public Storage Helena Randolph
Kwaana provided superb customer service. She answered all of my questions and was very professional. Great experience thank you
March 22, 2016
Google Public Storage Shawn Love
Kwana was awesome great customer service will recommend this location to other's
February 22, 2016
Google Public Storage Teddy 404
Kwana was very helpful and knowledgeable with getting my storage needs addressed.
February 13, 2016
Google Public Storage Lathaddues Walker
Trystan had great customer service I would recommend storage here she was very pleasant
February 9, 2016
Google Public Storage Aaron Hall II
Kwana was extremely friendly and helpful in obtaining my new unit.
January 2, 2016
Google Public Storage Dark Angel
Kwana was wonderful and polite, great service!!!!!
December 1, 2015
Google Public Storage Alex Fullardsr
Trystan and Kwana was very awesome, their customer service GREAT!!! Thank You!!
December 1, 2015
Google Public Storage Patricia Fullard
The customer service that Tristan and Kwana gave was outstanding and all my questions were answered before I could even ask . I would recommend all come to this location .
November 30, 2015
Google Public Storage Quentin Kempf
Received excellent care from Wanda. She Went above and beyond.
November 28, 2015
Google Public Storage Bianca Pettaway
Trystan made the process pain free. Awesome customer service!
November 21, 2015
Google Public Storage Avery Blow
Kwana gave me a excellent experience was very fast knowledgeable and kind , will differently come again
November 13, 2015
Google Public Storage Thomas Peak II
Trystan was very helpful and on point. Thank You
November 12, 2015
Google Public Storage James Collins
The staff here is very friendly and polite. Ms. Catherine & Keli are outstanding. They help me with all my needs and answered all my questions. I will definitely refer a family member/friend to this facility.. Keep up the outstanding work.
November 8, 2015
Google Public Storage Anthony Williams
Ms Raleigh had wonderful, customer service when I came in a few weeks ago I will recommended this location to others
October 29, 2015
Google Public Storage Isaac Williams
Ms Trystan was very pleasant and helpful. She got me in and out. Thanks for all your help. Mr. WILLIAMS
October 29, 2015
Google Public Storage Vanessa D
Trystan was very helpful and well spoken and we would recommend this site to everyone.
October 24, 2015
Google Public Storage Antonio Mcfarland
Kwana was very helpful good customer service!
October 23, 2015
Google Public Storage GasGang Yae
Trystan was wonderful
October 19, 2015
Google Public Storage McClain Shmuel
Kwana and tristan was very helpful, assisted me quickly and answered all my questions promply
October 18, 2015
Google Public Storage kwana raleigh
October 15, 2015
Google Public Storage Eric Starling
Trystan was very personable and helpful!!!
October 2, 2015
Google Public Storage Rodney Wheeler
All good great customer service from Trystan
October 1, 2015
Google Public Storage Carol Johnson
The best severs very nice personae rid trystan
October 1, 2015
Google Public Storage Broadway Joe
Trystan was outstanding.
October 1, 2015
Google Public Storage Dr John Thomas
Trystan did a great job and performed above and beyond working well after 6:30 to take care of the last rush of customers. I know that she was tired, ready to go and probably up to her limit but she DID NOT let it show. Trystan remained professional and kind through it all! I would definitely give her my vote for employee of the month! Dr. Thomas
October 1, 2015
Google Public Storage Leeryck C
Duane and Trystan were awesome they were very patient and proficient gest job guys
September 24, 2015
Google Public Storage Aranda Jenkins
Trystan was awesome she helped me out a lot! I would refer someone to this site!
September 13, 2015
Google Public Storage Johnetta Corley
Kwana was very helpful. Even though her system was down, she made the process very smooth and convenient. She was very personable and kind.
August 28, 2015
Google Public Storage brian bedford
Trystan was wonderful been with public storage for 3 yrs and hands down the best customer service to date.
August 11, 2015
Google Public Storage Patrick Parker
Kwana was a very pleasant representative! Very knowledgeable and kind! Happy to be apart of the public storage family!
August 10, 2015
Google Public Storage Chanisha Wilson
Kwana was helpful and very friendly 😀
August 6, 2015
Google Public Storage Mr. Shenanigans
Trystan was excellent with customer service and explained everything so well.
August 4, 2015
Google Public Storage Steve Sylvester
kwana was very helpful and professional
August 3, 2015
Google Public Storage Jame Bond
Kwana was the absolute best she was extremely professional and helpful will definitely recommend her location to all my family and friends
August 1, 2015
Google Public Storage Shawn Farley
Friendly. Good service by Trystan.
July 12, 2015
Google Public Storage Mark House
Kwana was awesome she had wonderful customer service skills did not hsve a space for me and found a location that fit my needs
July 4, 2015
Google Public Storage Followmeonig Freethrow1
Kwana had awesome customer servicewill visit this locationagain
June 14, 2015
Google Public Storage Michaella Hayes
Kwana is awesome!!! Great customer service!
June 8, 2015
Google Public Storage Keisha Rubin
Kwana. Great customer service! Very knowledgeable of storage needs! Would recommend to anyone!!!!
May 6, 2015
Google Public Storage Lakeitha Grey
Kwanza was great! Such a nice spirit! Made sure I had everything I needed.
May 3, 2015
Google Public Storage Jayla Dumas
Kwana was very helpful
May 3, 2015
Google Public Storage Frankie Dumas-Harrison
Kwana was very helpful....she went above and beyond to make sure that I was OK...Great job :)
April 14, 2015
Google Public Storage tacassala mcfarland
Kwana she was very helpful and polite overall a great experence
April 8, 2015
Google Public Storage Latrisha Redeemer
Kwana was excellent and amazing
April 4, 2015
Google Public Storage shannon williams
Nasha was very helpful will reccomend location to others
April 1, 2015
Google Public Storage Rosalind Davis
Kwana was very helpful
March 14, 2015
Google Public Storage Anthonysmall Small
Kwana Raleigh customer service was outstanding will recommend this location to others
March 4, 2015
Google Public Storage Diandra Staton
Kwana was very helpful and informative. Very pleasant to.work with.
February 23, 2015
Google Public Storage S W
Kwana was very nice and helpful
February 22, 2015
Google Public Storage Eazi Halo
Great service by wanda
February 17, 2015
Google Public Storage Adrianna Lemon
Kwana was awesome!!!
January 8, 2015
Google Public Storage charlotte Pinkerton
Grabriel gave the best service. She made sure all my needs were accomimadated. THANKS!
December 27, 2014
Google Public Storage Eugene Cobb
customer service here is excellent. hailee was very helpful
December 20, 2014
Google Public Storage Alaina
Wanda was very helpful when it came to showing me my storage facility. She made my move easier. I recommend anyone moving to go see her. Five Star customer service!!!!
December 19, 2014
Google Public Storage Marvin Paige
I've been at this location for over a year and I must say that Gabby is by far The sweetest individual I know. Always nice to see her and she's always willing to help. She's goes above and beyond expectations. The property is always clean and up to par. I will always use this location whenever I need storage. Gabby is a valuable asset to the company. We need more people like her in the customer service world!!!!
December 14, 2014
Google Public Storage mac henry
great fast work...Wanda is the best...must see her
December 5, 2014
Google Public Storage Kesha Sims
Mrs Gabby has done a wonderful job helping me get into my unit. She was helpful and polite. I will recommend this location to my friends.
November 28, 2014
Google Public Storage mike nite
My experience was very well, the woman assistant was kind and helped me step by step through the whole set up of renting my unit , i loved it , and if im ever in a situation again were i would have to rent a storage unit it will be at this location, thank you again.
November 15, 2014
Google Public Storage Frederick Lawson
I came in to rent on sunday and the rep jalies is very professional, informative and courteous with a smile.plus she new how to help place items inside the unit to maximize my space to store.She also recommend merchandise like a true salesman but there was no need to buy because ive packed already if nit I would have,but the lady can sure sell you anything they have on there wall.A very nice and well taken care of property,thanks jalies for truely helping me with my move you have my gratitude much thanks will truely recommend this location to anyone
October 29, 2014
Google Public Storage William Ganues
Very professional service.
October 27, 2014
Google Public Storage Aikeem Jefferson
Jaleis is a wonderful sales rep and knew how to help me get into the right unit Also everytime I come in she has a smile in her face
October 2, 2014
Google Public Storage doremus ellison
Was very satisfied
August 31, 2014
Google Public Storage Thomas Wallace
Jaleis gave excellent customer service i came in ti rent and the store wss clise she,still took me and waited in me but didnt rush ne she showed me 3 units but i ened up gettin the unit she recommend Im thankful for patients and service Thanks jaleis will reconmend this location
July 30, 2014
Google Public Storage Derrick Dyson
One of the best experience that I have had.
July 30, 2014
Google Public Storage Flyy Cti
Came in here just to inquire about storage. I don't need space until November. Due to Gabby's exceptional customer service and friendly demeanor, I will definitely be coming back here to rent!!! Great people like her are rare, she's a great asset to this company!!!!!
July 18, 2014
Google Public Storage Erick Markland
I have had nothing but a great experience since switching from my previous location to this location. I just wanted to leave this for public storage that I was thinking about taking my equipment from public storage because of my bad previous experience. The 2 ladies working at this location, especially Gabby has always been very nice, knowledgeable, and pleasant. Thanks again Public Storage
June 12, 2014
Google Public Storage Kevin Taylor
We were so blessed by the consistent outstanding customer service of Gabby. There is no other way to express our appreciation than to say she is the epitome of customer service. She has been so helpful in so many ways, so many times to our family. God bless you, Gabby! My family will always cherish you and your professional attitude and activity.
May 5, 2014
Google Public Storage Sabrina walker
I had a very pleasant experience with Gabby. She was very helpful and provided outstanding customer service. The lots are neatly kept and very clean as well!
April 26, 2014
Google Public Storage Elicia Westbrook-Thomas
The customer service was great, she was kind and very helpful.
April 21, 2014
Google Public Storage Mahlik McBride
Al the representative was polite and informative on the process with a friendly smile. Thanks Al!
April 15, 2014
Google Public Storage Vaughn Martin
Dealing with antone was great everything went smoothly very nice I Will send other people to this location
April 2, 2014
Google Public Storage Taurin Coleman
My experience at this location was very proffessional and helpful, starting with Gabrielle and her great customer service. The property was was very clean as well.
April 2, 2014
Google Public Storage Anthony Mitchell
I was greeted with excellent customer service by the staff and the property was in excellent shape and very clean. I would recommend this public storage if need a great place for storage.
April 2, 2014
Google Public Storage Edwin Williford
Good place
April 2, 2014
Google Public Storage Larry Carlton
Loved it! GREAT Experience
April 2, 2014
Google Public Storage Niko J
Had to get a unit at this location for my mother and the young lady there is always so pleasant.
April 2, 2014
Google Public Storage Chevonah Lynn
The young woman in the front office was an absolute delite to work with. When I came in she was polite and helped answer all of my questions.
April 2, 2014
Google Public Storage ThatDifferent Mack
I visited this facilty the other day and was quite impressed. The area was well kept and the staff was very polite and helpful. I visit storage lots a lot because im in the military and move around a lot and I'm usually dealing with hardly helpful non caring staff but that wasn't the case here. Thanks Gabby for all your help! Plus I witnessed Miss Gabby going out here way to assist other customers during my visit. A rare thing to find these days
April 2, 2014
Google Public Storage Rico Watches
Excellent. The sales associate Gabrielle, was very knowledgeable, friendly, and helped me make an informed decision on my unit. I was very happy with my experience and will use be to come back when I need to use a unit again.
April 2, 2014
Google Public Storage Lashunda F.
Great place to store your belongings! Great customer service and great location
March 29, 2014
Google Public Storage Toni Yates
Excellent Customer Service.!!
March 29, 2014
Google Public Storage Venetra Vance
Great customer service!
March 29, 2014
Google Public Storage Frances Curnell
Gabby and Jaleis gives excellent customer service every time I come in to pay my bill, they are always friendly and professional I would recommend storeing here anytime Thank you much girls
March 28, 2014
Google Public Storage Jay E
Gabby was very helpful and friendly.
March 27, 2014
Google Public Storage David James
Evelyn and Gabby had awesome customer service!!!!They were great!!!! :-)
March 22, 2014
Google Public Storage ANDREA ROMAN
I appreciate how good the customers services everytime I go there how I get to greeted.
March 19, 2014
Google Public Storage Dejuan Horne
Customer service is great employee was very helpful and knowledgeable
March 12, 2014
Google Public Storage Perky T
I always come to this store to make payments for my mother because it's closer to my home. The customer service here is always excellent!!!! Gabby is always smiling and always puts a smile on my face on even my worst days. I would recommend anybody to either pay or rent with Gabby anytime!!!!!
March 1, 2014
Google Public Storage James Duval
I had such a great customer service experience that I am happy to share it with others. The service attendants were extremely pleasant and helpful. When I initially booked online, I just expected an email confirmation. But to my surprise, I received a phone confirmation from the actual location, which won me over. They were very knowledgeable and helpful in providing me with best storage unit which best fit my storage space needs.
February 19, 2014
Google Public Storage KenPsi
I normally don't do this but I had to make a acception this time. The customer service was 1st class. The staff took time and explained everything to me in a personable way. She made sure my unit was the one I needed. Normally other storage places make the whole process dry..... Definitely a change in pace.
February 18, 2014
Google Public Storage victor kline
Great customer service, with convenient hours. Helpful staff and always a pleasure to do business with.
December 20, 2013
Google Public Storage MISSUPERSPORT
I receive such great customer service, it's a delight to do business here. Extra special thanks to Gabby always pleasant and willing to help.
September 25, 2013
Google Public Storage stillrumone
I stopped by the location, inquiring about future storage needs. The prices are very reasonable, and the employee provided me with various options. I'll definitely be using this location, during my transition.