Public Storage Self-Storage Units at 1750 Oak Ridge Road, Austell, GA

My stepfather passed away so I very quickly had to get my parents things moved out of their home and into this storage unit. When I went to get a unit the alarm in the office was going off over and over and the man working there seemed so confused like he didn’t work there a lot and took forever to get me set up. He told me he set me up on autopay but a month later I was told my payment was late. I explained my situation to a woman that was working there and she showed no empathy for my situation and told me my request to waive the late fee would be denied. I sat in my car and called corporate and they were so kind and empathetic and quickly let me know that they’d be happy to waive the late fee for me. I don’t understand why I couldn't have received the same level of courtesy from the front desk staff at this location.

Really great experience

Monique the manager was awesome

Thanks for everything, Ms. Sabrina is a very welcoming and awesome property manager.

Friendly staff

Sabrina has great customer service! Highly recommend this location.

Danielle was very helpful with my storage unit!!! Excellent customer service!

Staff is very professional. Thank you Danielle and Sabrina.

Very nosey employee. Will get in her car and drive close to where you are and watch what you are doing.

Sabrina was very professional and considerate. I will definitely recommend this storage facility!

My experience has been wonderful!! The manager Sabrina is amazing! Very professional and nice

Sabrina that work at this locations was the sweetest person she made my day and helped me out on deciding which storage was my best fit I highly recommend renting with her

Very helpful and attentive. Communication skills are great as well

Sabrina was outstanding,her customer service skills and personality are impeccable

So far so good!

The manager worked with me when I had to keep changing my check in time. And was so great to work with when I got there.

Sabrina was very helpful. She is very knowledgeable of her job and I would seek her assistance e in the future.

Man I rarely do bad reviews, but this is so disappointing. I’ve been at the storage facility since 2012, literally 9 years. From 5x10(2012 2 months for $45 increase to $55 before I got a bigger unit) to 10x10 (2013-2017 from $62-$84). I upgraded to 10x20 from 2017- current at a rate of $163-$311) I complain about my rates in 2020 of August when it was at $240. I got approve for a decrease to $210 for 11 months, then jumps back to $240 and now $311. I just gave up on asking because i barely can get an answer at times. I’m on autopay so I never miss a payment. Stay away. I’m trying to find another storage place now with better rates and I’m seeing 10x20 at other facilities going for average of $169 and some are other public storage and some are not.

Sabrina and Fre gave me the best customers service a customer could ask for! I chose the right location for my needs!

Sabrina is always a pleasure to work with.

Great Service

Sabrina was awesome to me. She explained things very nice && I look forward to renting a space.

We love storing our "stuff" here. Friendly staff and 3xcellebt customer service. Thanks

Shannon was amazing I definitely would Recommend talking to her I love her. Service was amazing.

Heather was EXCELLENT today she really helped me out. Thanks Heather!!!

Communication has been ok. I called 4 times in one day never got anyone and not call back. I finally got a call back and they were flexible on me rescheduling my appointment. I told them that I would come 930am Sun 24th, I am here along with another person, it is 948am, no one is here. I have so much to do I will probably leave @ 10a. 😐 Update, I received calls and apologies from them. They let me know what happened and have been very helpful.

Very pleasant and friendly, Sabrina and the ladies were very punctual and helpful! Definitely will recommend public storage to the others!

I had an extraordinary experience this morning. Heather was super helpful from the moment I walked in. I came just to inquire about sizes and pricing. I left feeling smarter and in a great mood. She gave me a tour and educated me on everything I needed to know and more. My new unit is perfect and I feel great about my purchase. Thanks Heather!

yo Heather did her thing helped me out a lot in a tight situation if you ever need help ask for her

Sabrina is the best helps me with any problems.

The facility is one of the CLEANEST and SECURE ive ever used!!!! Thank you so much specifically to Sabrina!!!🙏🏾💜 This lady always says hello and is very courteous as well as understanding. I have been meaning to leave a review and now I am. Today Sabrina went even MORE beyond her scope of work. She help me carry a king size mattress out the unit to my truck! Truly grateful and appreciate Public Storage for recruiting and training amazing people like Sabrina. Thank you!!

I went to this location for my storage needs . First time trying it. I encountered Sabrina . Oh my. She was my Angel that day . Helped me with the process of getting a storage unit easily and quick . Definitely recommend. Thank you !!

I have been with this storage for 2 years through this tough pandemic and they have raised the rent by $50 every 6 months. After 2 years I asked them to consider lowering my rent and they won’t. I don’t know the owner who lives in this location but they are rarely open during office hours. This location has a poor availability and if every late they don’t waste any time to cut your lock. I would not recommend this storage company to anyone, there much better out there. UPDATE: I am giving them another star because since my complaint I have received assistance. I was discounted for 1 month of the year. And since going to pay my bill, some one has been present to hemp me.

Sabrina was very nice and helpful. Very good customer service

The people that work there are very pleasant and easy to work with. The only negative thing is their prices are too high and they don't offer much of a discount for long term loyal customers that are setup on autopay.

They lost all my stuff and told me they would contact me in a few days to resolve the issue… still waiting for an answer or a resolution.

Dave have great customer service!!! And is very quick with his service.

Dave is doing great!! And this property looks great!!

Dave was great with getting me started with my unit. He was even able to upgrade me to a bigger size. Thanks for being so helpful.

Dave above and beyond helpful. Appreciate his help

Great service from staff. Sabrina was professional and thorough, and answered all of my questions.

Oak Ridge Team was nice !! Thanks Sabrina, Patrice & Shaundra

I’ve been renting a unit there for the last two years. Sabrina is amazing. I had problems with my phone app accessing the gate and she was patient and worked with me until we got it figured out. Great personality and excellent customer service on her part. The property is well maintained and I have not had any issues. I’m not ecstatic about the rate increases over time but understand.

She was amazing thank you for your help Sabrina you made it easy customer service was A1..

Sabrina was a pleasure. She went above and beyond her call of duty to make sure the app was on my phone and that I had no issues getting in and out my unit or paying my bill lol

Dannessica, was the most helpful employee. I had called two days ago and no on returned my call. When I got i spoke with here she did a "Floy-Joe" to assist me with my rate increase. Dannessica, contacted her corporate manager , she tried a rate decreases and she was helpful throughout my entire ordeal. She deserves the best employee of the year award!!!

Marvelous experience with the team( Patrice). They assisted me and and got us into our unit quickly. Would highly recommend using this location for securing your valuables.

I worked with Christina and she was very pleasant and handed everything professionally. Thank you for your tremendous customer service.

Very very good she knows her job

Christina was professional, and very personal, all your employees should so kind!

It is an EVIL NEEDED THING IN LIFE ! Your prices keep rising seems like EVERY MONTH , but your unit's don't get ANY BETTER !

Nice and clean

We had a reservation to rent a climate controlled storage unit. When we got there the representative seemed like she didnt want to show us the unit. She was trying to describe the unit as apose to showing us the unit. When we got to the unit it was inside tgis cold building. Obviously NOT climate controls. There was a thermostat there. We could tell it wasnt working. The rep saod there was nothing she could do. Well i told her she needs to tell the manager that this buildi g is not climate controlled and theor charging people additional money to maintain the temperature. No, we didnt reserve the unit..there was obvious water damage and it was only 50 degrees. Get what you pay for ... you dont even get that at this place. I say dont do it.

Patrice was very helpful guided me right along in the space I needed for the budget I was on thanks public storage

Nice place to store your goods, and they sell great products you need when moving.

Email address for facility?

The customer service was great. At a short notice of needing a rental unit, Ceddric was able to help me out when I was in a bind. He was very professional and courteous. Thanks again for everything

Very unprofessional staff..manager told my mom that she is getting on her nerves ...wow real customer service

All my belongings are still intact...but the rental $ price is WHACK.. $176... WHEEW

Poorly managed location! Worst experience! Worst customer service! There was a hole in ceiling of my storage and all of my furniture was damaged. After calling and calling and sitting outside the office for someone to open the office to talk to the customer service rep told me it’s not his problem and refuse to get up out of his seat to even look at the damaged unit.

I rented a 10×15 for over a year now. I went to my unit to get a couch and a love seat out of my space. They was mildew all over the couch jewelry box and boxes of stuff packed with mildew all over it apparently it had a leak in the structure. I went to the front office and told them and their explanation was you didn't have insurance on your space. I was never told I had to have insurance on my space I thought insurance came automatically on this space. I don't recommend this place to anyone putting their belongings in storage.

Excellent service and Somer was very helpful with me. Would recommend to anyone looking for short term storage needs.

I was very happy with the services here. If you ever need storage, go see Geri!

Good and clean property. No issues. Geri was nice and helpful during my time renting here.

Jenn R gave me great customer service. Thanks for making my day

JennR was nice and friendly. She waited for me to come right before they closed. Thanks for the great customer service

A good clean place to leave your items

Nice clean parking lot, very large heavy gate. Have to use keypad going in and out I like that.

Leave the light on

Customer service was good but I think this will be my last month with them I feel that their grace period is to short and the price of the unit is not worth it. I pay the same price for another unit at a different storage place that fit almost my whole apartment I picked this one because it was last min and they were the only ones open

Excellent service rendered by Shalanda!!!

Valencia was very helpful and informative. Very professional and knowledgeable

Representative was very kind, and helpful. I would refer anyone to this location.

Geri did a wonderful job helping me find a storage room.

Imon was a good salesman. Very impressed.

Thanks Shalanda for all your great help today

My experience with Imon was very informative and wonderful thank you so much

Imon was amazing very helpful. Sweet kind an funny. Sweet lady to work with. Thank you again for everything.

I had a great experience and very fast process

by far the worst experience. the employee their didn’t greet us as we came in. repeatedly roll her eyes as we were asking questions inquiring about different unit sizes. she even stated that her company sales reps lien telling customers one price just to get us in the door. boy oh boy i wish she stayed her name or wore her name tag. i wouldn’t recommend this PS to anyone. she didn’t have a uniform on either. poor hospitality decided to go with life storage instead ! deserves a -5 stars !!!!!

I love Geri!! She really is the BEST!! Go see her.

Imon was very helpful and informative! Made my transition seemless.

Imon Was Very Helpful Friendly and personal.

First time renting a storage unit Imon was great she was very friendly and very professional thank u so much

Awesome customer service from both Geri and Jamie! Fast and painless transaction!

Decent

Shalanda was a great help. I love her customer service.. I was having a bad morning.. an she understood I was very frustrated. An she help me so much. Thank you!!!

Had a wonderful experience with Geri/Geris/Jeri/Jeris she was amazing!! I hope I spelled the name correctly. Awesome customer service via phone and in person.

Love the customer service here

It was a spot

Good experience

Clean location and awesome customer service. Geri made this experience really great. I never did this before so she put me at ease.

Geri is so awesome. I rented the other day and she really took care of us. She got me the right size unit because I had no idea what I was doing. She made me feel so comfortable. I really had a great experience with her!

shannon gave me awesome customer service

Great Customer service with Geri. She's always friendly and courteous.

Clean, professional, and Geri is on it.

Ceddric was very helpful from the time I arrived until my departure. He provided the necessary information that I needed in order to make an informed decision regarding the cost and space availability. I would definitly recommend this location for storage. It was a pleasure to work with Ceddric.

Great locación, always nice here.

Ms Patrice is the best in the district. On point and fast at each location. Extremely nice.

It’s always good coming here. Geri is the sweet young lady who works there. Always smiling, always happy to help.

I love Geri!!! She is always on top of everything. She is always happy to see me. Her customer service is amazing! If you have storage needs. Go see her!

The ladies in the office were great!!!!

Jennifer gave awesome customer service!

I was helped by Jennifer and she was very pleasant and super helpful. When she told me she was new, i couldn’t believe it because she seemed very knowledgeable.

AWESOME customer service, Geri is THE BEST, Very fast and efficient. I wasn't overwhelmed and everything was explained clearly. 🤗

DERRIA was excellent with assisting me in paying my bill highly recommenced very helpful, great attitude.

Geri is the best shes always happy to help.

Kierra was awesome

KIERRA was fabulous and attentive to my needs from beginning to end. She got me into the appropriate size unit and I was able to view the unit and unload my things in a matter of minutes. She was quick, friendly and knowledgeable about all the products and units Public Storage has to offer. She managed to do all of this while also being pregnant, two thumbs up for all her hard work.

Amazing. I love this place!!! I moved and should have moved my stuff to a new location but I don't mind the drive because Geri is theeeee best. She is always smiling and welcoming. It's like she's been sitting there waiting for me all day. I drive the extra miles because of the amazing service. Dont fix it if it ain't broke!!!!

Excellent

My experience with the young lady Geri was amazing. She was very professional and knowledgeable in providing me with all the information I need. I would recommend this Public Storage to everyone I know. 👍🏽

Great visit Gerri is awesome.

Clean location! Great customer service! I will recommend to anyone!

Geri...was an amazing help!! Even though she didn't let me drive the golf cart. She is awesome!! #LoveYourJob

Geri was very polite and nice. Would recommend this storage facility!!

It a great place the young lady who help me was wonderful. I would suggested that my friends and family use public storage in the future.

Geri was very nice and helpful to me. Thank you!

The manager Gerri was very courteous and professional and helped me with my storage needs. SHE WAS AWESOME!!!!

Both ladies were very attentive, and made sure I understood everything. I really enjoyed that visit! They even welcomed my kid who was all over the place.

The Manager Geri Was VERY Sweet And Knowledgeable !! If I Could Give 50 Plus Stars I Would. Geri Made Our Trip Easy And Quick!! Prices Are Very Fair. Would Recommend To Anyone In Need Of Storage Space. !! Thank You.

Geri was so awesome in getting my storage. Such a wonderful agent!

Have Roches

Geri was Awesome and very knowledgeable about the job. Even was able to pinpoint what size I needed right off. I would recommend using Public Storage with Geri.

I pay my bill at this location Geri is really sweet

Great customer service!!! Geri was awesome!! Thanks

My experience with customer service was very perfessional. Geri and Trakita was very quick and made my move in easy. I would really recommend public storage.

Jeri was wonderful. GREAT! follow through she did not hesitate to make sure all my needs were met...Awsome staff

I love the help I got from geri she was so helpful to me and my family.

Went here to buy boxes. They ladies there were very informative and funny. I recommend this location to everyone.

It was great service we went straight to the location no delays

Very nice experience! Geri was very professional and personable!

Great Customer service great customer service so

Geri was amazing. This is my 1st time using a public storage so I was clueless on how it worked. Geri was very patient and knowledgeable. She answered all 100 of my questions (LOL) with a smile. I told Geri the items I need to have stored and she didn't try to sell me on a unit that was costly & way to big for my items, which I loved. Thanks Geri, Public Storage is lucky to have you as an honest, patient, friendly, knowledgeable employee.

Aaliyah was very instrumental in all my dealings. The company needs more employees as her. This type of disposition is definitely needed for progress in any work environment. I would refer all my friends and others to this location.

Shop manager Aaliyah is great great service great people work with you do any circumstance thank you for the storage and Aaliyah

Trakita was very helpful and made my move in very easy . She is such a sweet woman and helped me in my time of need.

Aaliyah was amazing! She made the whole process of renting my storage a breeze. Especially moving all the way from Washington State. If anyone goes to Public Storage off of Oak Ridge ask for Aaliyah! Thanks girl!

Rented unit here in 2017. When I went to move my belongings out the unit is infested with rats and snakes. And the insurance they make you purchase doesn't cover this. Nobody cares to help.

Aaliyah, thanks for providing me with excellent customer service through out my stay at public storage.

I want to thank Aaliyah the office manager at this site and Patrice District Manager for the overall great customer service. Thanks for working with me regarding my move out coming from out of state to get the rest of my belongings. I appreciate it. Thanks ladies.

I want to thank Aaliyah for providing professional/above and beyond great customer service to my sister. She'd been storing with the company for some time and when she scheduled her move out you (Aaliyah) office manager and (Patrice) district manager made my sister move out easy with her difficult time traveling out of state to get her belongings. I would recommend this location to anyone who enjoy getting greeted when you walk in and always gives great customer service when you stop by the office. Thanks ladies.

Miss Aaliyah was very professional an does her. job extremely well !

Aaliyah was the manager on duty. Despite the fact that it was a few minutes prior to opening she still opened her door and ushered me in. Extremely friendly, knowledgeable and professional. Great first impression.

I have storage at another Public Storage but I usually handle my bills at the Oak Ridge location because it is close to my job. There's always someone in the office ready to help. Jamie is very friendly and gets me in and out with no hassle. The property is clean and service is outstanding. Highly recommended.

I had an good experience today with Crystal she is knowledgeable & very helpful good customer service!

Crystal was great...nice professionl and helpful

👍🏿

Great facility, amazing attention to detail, quality security, and friendly staff

Azya ,give excellent customer service,thank you for being so Pleasant .

Good customer service

Jamie was nice and very helpful...

AWESOME people AWESOME service! I rented a unit at PS one day near closing time. Trevion was very patient as he assisted me with the transaction. Later that evening, I decided not to use the unit. The next morning less than 24 hrs later, I spoke with Jamie onsite. He cancelled the account and suggested I call the manager, Sheneka the next day for a refund. I did not take possession of the unit and Sheneka promptly refunded the one-month in advance payment! I lost the initiation fee, but that's their non-refundable fee. I'm satisfied with how smoothly everything went. Just a note, I have rented at this facility twice before. I recommend this location highly!

I had a really good experience with this location. I made my reservation online and they were ready for me when I got there. Ms Sheneka took good care of me and made my rental experience very pleasant. I have been back and forth to this property several times and the staff has been super friendly and helpful.

After a long day of work I can across this place. It was my third public storage of the day and I was super tired. I walked into this location it had what I needed online space wise. Sheneka was a GREAT HELP!! She gave me a tour and also had the best knowledge of the place. She also called me by name as if we knew each of for decades. Her customer service skills are amazing. There wasn't a blank spot that I didn't understand. Sheneka I appreciated doing business with people who care about their jobs. Thanks Public Storage.

Great service

Sheneka is a wonderful and great manager that is an asset to company

They always try and work with me.

I had a WONDERFUL experience securing & moving into my unit. Brittany Rice provided THE BEST customer service! She called me before I came in to confirm that my reservations and unit size. When I got there she was very friendly and professional and she took care of me quickly and efficiently. Good Customer service is VITAL, it can greatly influcence and empact your impression and feelings about a company and whether you would do business with them again. Brittany made it a very pleasant and painless experience! I would definitle refer others to her & Public Storage at that location.

Sheneka is very helpful with a humble spirit! Keep up the great work!!

Got squared away today. The lady chakierra was so nice and helpful. This is the reason I still use public storage.

Awesome Sales Manager Chakierra if you need help she's the lady you wanna see.

Customer service was awesome! Sheneka the property manager was very knowledgeable and professional. She was very patient as she explained and answered all of my questions. I would highly recommend!

Well managed

Great place with friendly staff and great rates. Would definitely recommend for your storage needs

Sheneka and Trisha are awesome

Good location. Friendly staff.

Shannon was great. She made my experience quick and easy and ensured everything was working properly before I left

Sheneka is always readily available to give great customer service to renters and potential renters. She has been so helpful and pleasant to speak with. If you're in need of storage of any kind, this location is where you should come for A1 service! Not to mention they keep it extremely clean.

Sheneka was awesome! Excellent customer service will recommend public storage to others.

I Kathie Perry would like to say that my experience here at public storage has been awesome,and i would definitely recommend any and everyone whose thinking about moving and need storage to come in to this location at 1750 oak ridge austell ga.

Sheneeka provided. excellent customer. service

Quick efficient professional. Ms Sheneka is all the above and more. Facility clean accessible and convenient. Great job.

Relief manager chakierra was very helpful and very friendly would recommend this place to anyone

Buying a storage unit with Brandon was a very pleasant experience.

Great location & friendly staff! Brandon has always been very nice and helpful.

Great service from Sheneka EVERY time I come in. She's very professional and be on her job 24/7. Thank you so much for the great service Sheneka. And she also treat the customers like family. Great place to store at.

Thanks for the Representative that has been willing to help me monthly! Ms. Sheneka I noticed has gone out her way to all of us when I stop by Public storage! Thanks for the security of the storage! I've never had a problem in that area! Cheers

I receive great service from Sheneka and will recommend any one who need a storage to go see this young lady. She will take good care of you.

Location is not near my home but love storing here because of the friendl staff and location is clean. Just referred a friend yesterday. Keep of the great work Sheneke Ashley

Love storing at this location. I always have a wonderful experience here. Shaneka is always so very helpful and professional. I am a very busy person and the monthly reminders are always much needed. This property is always clean and neat. I will definitely continue to store at this location. Ms Smith

Good job

Once again Sheneka seem to amaze me with her great customer service. Stop by the office to pay and she was awesome like always. Thank you again

Love this location.. Miss Sheneka is always professional and always cleaning. I always notice her tidying up the property during my many visits. She knows her job and clearly loves it. I have and will continue storing at this location and will continue to recommend friends and family.

It's a great location the customer service is very very acceptable and the young lady Sheneka explains everything in a professional and understandable manner. Thanks for the great service!!!!!

Me and father came to this location to rent and we receive excellent customer service from She nek a and Sharon. Thank you again ladies

It was a great experience Sheneka was very nice and helpful because I didn't really know if I needed a larger unit for the things I had to store I only needed the smaller unit she was very patient with me she was very knowledgeable and very professional the facility was very well kept the office was nice and clean

It was a pretty good experience for my first time. Melissa was very nice and gave me plenty of options. If need be, I'll definitely be back.

Superb customer service. Just what you would expect . I would recommend this location to anyone. I am totally satisfied .

S heneka was very nice very helpful with my need my experience being at the public storage was really great

Love storing at this location because the customer service is always. Sheneka is always so professional and patient about answering any questions. Even though I can be difficult at time, she always keep it professional. I would definitely continue to store here now and in the future. Also this location is so convienient. 👍🏾

I have been using this storage facility for many years. I am so satisfied with the service the Personnel and the property. I would highly recommend this storage facility to anyone who is looking for a safe and secure place to store their personal possessions.

My experience was absolutely amazing! Sheneka Flemming showed great customer service while maintaining professionalism. The service was fast and had me in and out! By the time I left I was more than confident that my personal belongings were in good hands!

Being going to this location the last 2 months to pay my mother bill and Ms Sheneka always give me great customer service. If I ever need a storage for myself I will be going to this spot as long as Ms Sheneka will be there. Thank you again

Melissa Lindley she did a good job I am well pleased

I had an extremely pleasant visit in the Public Storage office with Avia. I had lost the copy of my code to get on the property and thought I couldn't get to my storage space. She was very helpful and friendly assisting me and save me a pound of worry. She's the best and wanted you guys to know it. Thank you very much, Brenda Smith

I highly recommend the courteous and professional service I received at the location. Sheila was wonderful to work with, and helped us get the best fit for our needs.

Beth is an exceptional property manager, professional, organized, and keeps property well maintained. I would not store my belongings ANYWHERE else...Excellent customer service! Kudos Beth!

Beth is amazing and so is Melissa. They are gorgeous and so everything for me.

I am a returning customer, Melissa did a great job at upgrading me from the previous unit I'd purchase before. She attempted to sell me a lock ,which I still had from a previous purchase. I did purchase a box from her. I was torn between another site and this one. Melissa seal the deal by displaying a pleasant personality.

Tiarra did an awesome job! She explained everything to me. Thank you.

Its was a nice experience there. Tiarra was awesome

Melissa was a great customer survice rep. One of the best I've had the pleasure of dealing with in the company. I'm very happy fast and friendly

Beth and Melissa are Fantastic! Great customer service!

Always a great experience! ! Very knowledgeable and helpful. Beth is always going above and beyond to assist me.

I had fallen on hard times and my account became very delinquent, Melissa provided me with professional, courteous,and informative information regarding my account options. I spoke with Melissa on two separate occasions, and each time she was very pleasant and considerate. Once I presented to the office in person, I thanked Melissa personally for not conducting herself in a rude manner, but rather just the opposite. One of the most pleasant experiences that I've had since renting my unit in 2011! Thanks so much, Melissa, for providing excellent service during a tough time. -Shelly Gray

They were very helpful and professional. This is a great place to rent.

Marchello was very helpful with my rental concerns

Drika and Beth display awesome customer service!!! Very friendly and personal

Quick and fast service with the most friendly attitude..NICE

Katrice customer service was great. We traveled from SC to georgia. She made our transition from another state great

Melissa was awesome! You should hire ten more like her! She's definitely a people person. Great experience!

I had an amazing experience with Melissa! She was very helpful and very thorough with all the options I could choose from.

Beth, Beth, Liz were exceptional with quality and friendly service. I was having a terrible day due to the cold and sickness and they really made my day a little brighter. Great service! A-1!

great service

Its on and popping at this Public Storage. Beth, Drika, Liz, and Melissa are the bomb

Had great customer service experience and would highly recommend this location to all my friends and family.

I was very pleased with the customer service. They were more than willing to check me in after I missed my original appointment time and right when they were closing. In such a stressful time when moving is challenging, they made at least part of it manageable and stress free!

Beth Beth Beth is The Extrodinary Best. The Customer Service is always at the top. 100%. The professional care presented feels like family thank U for making my transition easy n acceptable.

It's been great experience I have been a customer for over 2 years.

Excellent!

Nakeitha and shaneka were great!!!!!!!

Avia Brown was very polite and knowledgeable about the storage units and was very patient about taking me to several units. She answered all my questions and trust I had a lot of them. LoL :)

Avia was awesone with my elderly mother. Mom ask 50 questions and Avia answered 51...great customer service, even though we new it was time for her to get off. SIMPLY MARVELOUS!!!!

Avia was very informative and detailed. She was very helpful.

Kevin is awesome!!! Great customer service skills and he has the patients of Job.

The ladies did a fantastic awesome team!

Beth Tekeba Alemaz and Make this were awesome. I wasn't ready to rent but they assisted me regardless. I will be back for sure when I ready. I love these girls. Blew my mind

Jasmine was great and very helpful...... I would recommend her and Public Storage anyday

Beth and Kara. Have always been fair and kind to me

Every time that i come into the store, i have the most pleasant experience with Beth. She takes the time to communicate with me, she let's me know what my options are for payment and what other things that i could do. When I walk in I'm usually upset about something and seeing her face at the desk just gives me an instant calm, because i know that it doesn't matter what else is going on with me my time there will be swift and relaxing. Who thought that you could say that about a storage facility. I know that my things are safe and the people there are making sure that they are by doing their routine rides around the property. Thanks for everything Beth. Keep up the GREAT WORK !!!!

I visit here today and ava and beth was very helpful and nice and I appreciate there service

Very good service. Thanks Avia and Beth. They were great. Got me in and out.

Jasmine was fabulous in assisting me in my situation. She is a skillful multitasking woman. And had a way of keeping her attention on my needs even while on the call with a potential customer. Being an existing customer, I like this location's customer service better than my other location.

I visited the location today and was welcomed by the associate as I entered. I am so sorry I did not get her name. However, she was very attentive to my needs. She was helpful and provided additional information to help me make a better decision on what I really needed. Another associate, I so sorry I did not get her name either. I needed a dimension for a box and she went the extra mile to give me a list of all the boxes with their dimensions. It is so nice when you get excellent customer service and the associates are friendly as well. A definite thumbs up for me!!!

The move in was a smooth transition. There is a great staff here.

Nice and helpful.

Jasmine was great today. She has excellent customer service skills. That's a young lady who knows what true customer service is

Friendly people at the front desk helped me promptly and were very nice.

My experience was awesome.

Awesome chelsie is very good and very friendly. I will talked to my church members about this location a recommend it all the way.

Trish, Beth,and Brandon were awesome during reservation. I will definitely recommend this location to anyone!

Awesome! Best experience ever.. customer service is great

Beth is very good at what she does for Public Storage

The stuff was very nice and helpful

Beth and jewel are amazing

Kevin ((KB) gave me great costumer service! He mad my stressful move sooo much better!

I had a great visit here. The employees (Kevin and Beth) made sure I knew what I was renting and other options, before I spent my money on the first thing I saw: and I appreciate that.

Superp experience(great attitudes)

Kevin, Beth, and Trisha helped me at a hard time..... very nice service and clean atmosphere.

Beth was very professional in helping me obtain a unut in the very place I requested. .this type of customer service should be commended.

The ladies Beth and Tisha were very friendly and professional .they got me all squared away even through they haf a trainee.

Very helpful & friendly! Great prices! All your moving needs & more available! Boxes & packages reasonably priced!

Beth was AWESOME!!!!!

Great svc...and speedy!

B&B gave excellent customer service with details of the storage units giving me more options to choose from which stayed within my current budget. Will diffently use this location in the near future.

Great service

Brittany was a great help.

Beth was great!

B and B were awesome! So helpful and friendly. Jessica was very nice too!! Everyone should rent here!

The staff was very professional and helpful.

I have been at public storage since Nov.2013 and the move in was quick and easy. No complaints or worry.I feel that my belongings are safe and secure. And the staff are great!!!!!!

I have been with Public Storage for 3 years. I feel very save with my belongings being here.

Jewel was pleasant and knowledgeable, the place was clean. I will definitely recommend

B (Brittany) and B (Beth) were awesome! They assisted me very well and were very knowledgeable.

Very professional and clean. I would definitely recommend this facility. Beth is very nice and helpful. I enjoyed my experience!

Chelsie and Jewel provided excellent customer service. The are very informative and help. I am very please with customer service.

Really friendly , good experience

Jewell great and

Jewel is a very helpful person. She has great customer service for your company. I will tell friends and family about your business. Thanks

Awesome team! Immediately helped identify the proper storage solution for me upon my first visit! Extremely friendly and welcoming.

Jewel was great I give her a 100 for good customer service.

Very good and fast

Jewel was very kind and made the process fast and easy!!!

Chelsie was the best!!!! She displayed excellent customer service and really made my transition easier. I really appreciate that!

Chelsie was extremely professional the staff as a whole are very nice and pleasant.

All of the employees at this property is very friendly and keep a very clean. I have a very good experience with the employees.

Katrice Ross has excellent customer service. She was knowledgeable and eager to help me. Thank you Public Storage!