Public Storage Self-Storage Units at 4500 34th Street North, St Petersburg, FL

Amazing staff super clean and professional the Manager misty was amazing and so helpful thank you public storage

Misty is the BEST! Very helpful and motivated!

Price keeps going up every month and it's outside on the other hand the lady that runs it that's there most of the time is great. She helpful and fair and keeps the place clean and the ruff raff out

Misty is a great customer service she's a hard-working woman she deserve more money she works around the property picking up the garbage helping people in the heat and the Sun that's what you call a hard-working woman yeah when I saw her and her golf cart I was so happy for her cuz Misty was very hard and she walks all around the property clean the property doing a lot of stuff

First off Misty is the best!!! She's so helpful and works with you anytime you need and because of her I give 5 stars.

Misty is hands down the best storage agent I’ve come across, she handled 3 customers simultaneously, and was professional and efficient!

Ky provided excellent service and was able to assist and immediately resolve a future billing issue.

Misty helped me so much when I had a problem getting a container

Missy is the best. Some delay in having the unit ready.

This is probably the worst experience I have had with any business as far as communication, support, and security of our rented space. To elaborate, when I wanted to move out, I figured our lock would be secure and entact. However, upon going to this location in early May, our lock was busted and damaged; the key did not work because someone tried forcing our lock. This theory is supported by two pieces of evidence: the smell of human urine in the facility which our unit is, as well as the brute-force entry of the unit directly across from ours. This is the lack of security, as there is a lack of cameras and security to the doors to the actual units, meaning someone can hop the locked gate yo the outside lot and enter any of the facilities and tamper with people's rented property. The lack of communication comes from the property manager. I did not know what to do in this situation of being locked out of my unit. I was told by the staff on-site that I would need to drill the lock myself. This did not feel right, so I contacted Public Storage support directly and they told me to not drill any holes in the lock, and to contact the property manager to initiate a locksmith form and the locksmith would not be an out-of-pocket charge to me, but could take from 2 weeks to a month to actually get to my work order (like, seriously??) or I could hire my own, because the lock is my responsibility. So I did just that, called and left two voicemails, and did not receive a callback in a timely manner. I reached out to Public Storage support again, as this endeavor is already reaching two weeks of not having any contact, and it is the end of May, so regardless, thanks to scummy practices and poor communication from the property manager, I have to pay another month. I scheduled a move-out date again and hired my own private locksmith, as I was not going to wait another month. I finally get a call from the property manager and let them know what's going on with the lock, and they tell me over the phone that I am more than welcome to drill a hole in my lock. I again contact Public Support to double-check, they again tell me do not drill a hole, fill out the locksmith form and wait the period between 2-weeks to a month. The day of my move-out date, the property manager contacts me again, saying I can just drill a hole, but she can setup a locksmith form for me to sign. At this point, I had already scheduled a private locksmith to assist with the broken lock I was given. Thankfully, he was able to assist with getting my lock off and I finally vacate. The bottomline here is do not engage with Public Storage as an entity. There are plenty of other places that take security seriously, and are more well-equipped to support their customers. The fact that I had to jump through hoops to vacate because someone tampered with my lock is absurd. Security of the lot itself is not the tenants responsibility, and that is where this Public Storage property manager falls way short of.

Very helpful ! Misty is a great help ! Solved our issues in less than five minutes!!

Thank you Misty for all your help looking forward to renting at this facility

Misty made the rental process super easy, very personable and knowledgeable. Thank you for the help!

Effective...clean well jept.

Misty was very helpful in getting us a vehicle storage. Would recommend this establishment.

Misty was excellent on her customer service she provided me today.

Terrible company, they will raise your rates without notice and I am currently being charged 2X the industry average. Customer service lacks any semblance of compassion or willingness to work with you,and will talk down to you in a condescending manner. Save your money and avoid this company at all cost

It is infested with vermin 🐁and the insurance only pay $100.00 for all the damages. 👎🏻

Misty always has good vibes and she's a good

I went for the first time to public storage on 34th Street and Misty was the one who helped me and I was very pleased

Today I went to see public storage and I met a young lady named Misty and she helped me a lot and I see she has a good personality and I you walked into the office she has a smile on her face and she tells you how can I help you I felt like comfortable with her answer I will go back there

Misty is a very hard-working woman if you need help she will help you she's always with a smile and I love going to the public storage on 34th Street I see Misty

Noah was great help. Had trouble with my reservation online and he cut his lunch break short to help me out. Great dude and exactly who you would want to deal with

Misty has great customer service and she’s very very helpful. She explains everything well and she takes her time doing it ❤️ My score: 💯 Keep up the good work Misty ❤️

Noah was very polite and and was very helpful which made our visit very easy

Jeff and Misty were simply amazing I appreciate it all their help. They are great at customer service.

Missy was awesome! She helped me on the phone, then at the office. She is a keeper for sure. Then Jessica was on the spot as well. Thanks again! Ken

Mrs.Misty help me a whole lot. Thanks Again Misty

Public storage is a good place to go to when u need it all the employees like missy and Noah a very nice thet will help u when u need them I have never had a a problem with Publix storage they treat u right as long as u respect there rules u can not stay there all night it's not a motel that's why I gave them a five star

Noah @ Public Storage did great job! Professional, courageous, knowledgeable and explained all in detail. Thank you again

Real nice people Noah and Misty

The associates were very friendly and while the one who was clearly the longer hired person used the event to teach the new hire how to find my information and how to get me the new rental and saved me money.

Excellent customer service, misty and Noah

The workers Misty and Noah at the 4500 34th St N Public Storage location are great they are very polite and kind they make everyone feel welcome and they are always happy to help. I highly recommend this facility for your storing needs they have great rates and many features like 24 hour surveillance easy to use gate access, they have a free Public Storage App that you can pay your bill right through your phone so you can skip the trip to the office. You can also use the app to open the gate so you don’t even have to leave your vehicle. These are just a few of the many features they have I would recommend Public Storage to anyone who wants their belonging kept safe and secure.

Noah and Misty are so friendly and helpful!

The staff was very attentive and helpful. I was disappointed however that the 24 hr over night access is no longer available as I work overnights.

Misty and Noah were fantastic help. They are detail oriented and helpful

I wanted to purchase a pizza making table from a gentleman who was renting here, but i wanted to make sure it worked first. Since the units don't have power in them, i wasn't sure what to do. I asked the gentleman working at the whose name is Noah, and not only was he nice enough to provide an outlet, he even helped me push the table to it! Talk about above and beyond! If I ever need to rent a unit, I will definitely come here because it's rare to find service of this level.

Noah was very helpful went above and beyond to make sure the experience was seamless. Wasn’t like being in some industrial area more like a hospitality setting were the customer experience matters

Missy and Noah were the best they helped me out they replaced the lightbulb in my unit. All I had to do is ask one time amazing people they even help me pick something up off of my truck. Nobody wanted to help me around the unit but Misty and Noah did I really appreciate them units are really clean and safe and I think it’s because Missy and Noah works so hard. Thanks you guys make this corporate business feel like a family business

Misty at public storage made my morning with her bubbly spirit. Thank you!

Top notch storage facility.

Great rates.. and customer service.

I've been trying to make my payment online for weeks now and I keep getting an "the bank cannot process this transaction right now sorry try again later." My storage unit is going to be sold if this isn't fixed.

Was only here to empty out a unit that we won in an auction which we normally have three days to do it however the following day we were due to get hit with a hurricane the staff said that they could add a couple extra days due to the current hurricane. Was very nice of the staff to be so accommodating.

Once again Icame in to pay my bill and Diana's so patient with questions I had on rent increases. Very easy !!!!