We have storage and are international traveller’s so unfortunately we can’t access online when we are out of the United States
We were assisted today by Tammy who was courteous and professional she is great team member
Thank you
Justin and Helen
Tabitha and Dawn were super helpful and even helped sweep up. Great customer service. Love Public Storage
Tabatha And Aviea was so helpful. I really appreciate the help Tabatha assisted me within renting. Another unit I already had one I needed another one to store some more stuff. She they were a great help, very kind and courteous and professional.
Very friendly staff. Zack goes above and beyond!
My 1st contact was with Nick at the online sales office. He was fantastic. Very professional, curtious, friendly, but most of all, knowledgeable. After being set up with my rental, I met Tabitha and Josylin in the office. They were just the same. I have just come from another storage company that I've done business with for over 15 years and boy did these folks make me realize just how mistreated and taken advantage of I have been. I'm amazed with the facility, the staff and their prices. I know I must sound like a commercial, but they just impressed me that much!!!
Absolutely the best storage experience I’ve ever had. Lorraine was incredibly helpful and made the move-in process smooth and stress-free. I’m truly grateful for the outstanding service from the entire team, highly recommend!
Great experience! Convenient location for my business supplies, Everyone is so nice and helpful.
Tabatha was fast in quick I like it 🤏🏽
Completed all documents online. Very easy process. App for easy entry and exit.
Wick signup & e great service.
Clean facilities. Kind management. Alana, a District Superisor, was exceptional in helping with closing the account. Much appreciated.
We had trouble getting into our unit upon arrival from Michigan. The team at this location was very supportive and helped to get quick access to our unit and not delay the start up our vacation. I cannot say enough good words about their professionalism and customer service. We won’t be leaving here for a long time. Thank you
Brian is awesome and very helpful!
Bryan was extremely kind, professional and available to provide me exactly the unit I was looking for.
I had other experiences with different storage companies, but Bryan has largely overpassed all of the other competitors with his availability, flexibility and accuracy, in order to find exactly what his customer was searching, and not just which were the units available in that specific moment. Thanks again Bryan, keep up in that spirit. A++.
Ermanno Gri
Bryan was extremely welcoming and really helped me through getting situated. He did a great job addressing all my concerns. Best experience I’ve had in a while. Most other places I had been I didn’t have nearly as good of an experience. Property was really well taken care of as well.
Manager Frank promptly returned my call and quickly resolved my request. Thank you!
Bryan listened to my needs and found the perfect storage unit for me thank u Bryan u was very polite and understanding u will make me always shop public storage and tell my friends how friendly u were and get the job done next my son will be in to talk to u about his storage needs thanks Bryan !!!
Needed “Temporary” Storage…
Seamless from Move-in, Usages & Move-out!
I highly recommend Public Storage, it has been a great experience from the start. I needed a place to store my motorcycle and called after the office had closed and spoke to someone who was very helpful and I was able to get into a storage unit right away that night. Today I had some additional questions spoke to Tammy. She was very polite, friendly and helpful. Her customer service is top tier and if you need a storage unit, check it Public Storage. Thanks again for your help Tammy!
Brian was really nice but the price ended up being much more than was advertised.
Very professional service. It was a pleasure doing business.
Amazing experience with Bryan! I had to upgrade to fit my bike and it was hassle free!
Bryan was fantastic in facilitating the rental. Great customer service!
Frank took great care of us. Extremely helpful, knowledgeable and efficient.
We look forward to a very pleasant experience with Public Storage in 2025.
Brian has great customer service. He was so helpful to me regarding my unit. Brian demonstrated patience and understanding, which is hard to find these days. I was so appreciative of he efforts to resolve my concern.
Great storage company! Helpful, fast and affordable!
DeSoto and Washington. Bryan has been nothing but smiles and help
I had an amazing experience with Bryan he was so helpful, he was so patient because I didn’t know what I needed but he made my experience extremely easy. Give this man a raise he explained he had only been here for about 6 months and it felt like he had been with public storage for years.
Tiffany and Brian were immensely helpful. :)
Brian was so awesome to work with and he made my experience very easy!
Tiffany, help me with my rental.It was good
Tiffany and Brian were so awesome thank you so much
This is the second time I have used this company. They are convenient and emphasize safety. They have limited access hours but that prevents anyone lurking around late at night. They are clean, well lit and provide friendly service. Today's customer service rep was Frank. He was patient, helpful and very thorough. I will continue to use them especially now that I've been displaced by the hurricane. Great job guys!
I was looking for a large storage unit but had a very difficult time finding one and dealt with some other locations that were not very helpful or kind, but this one was wonderful! Brian was so pleasant and helpful, found me the perfect unit, showed me around the facility, and explained everything very clearly. I would highly recommend this location!
Bryan was amazing and helpful ! Fully recommended!
Brian does a great job helping with our storage needs.
Bryan was awesome ! Very knowledgeable! Gets the job done . :)
Awesome experience 👏 😎 with Brian and Hailey they were definitely a great help nice and smooth quick easy and very knowledgeable with a smile 😃!! Great service 10 stars!
Great experience with Bryan and Haley
Great customer Service experience with bryan
Needed a short term rental after the hurricane. Bryan was outstanding to work with and helped me get set up on the app. Public is lucky to have him working for them. Great guy and company.
Great customer service I came in to buy boxes and Tiffany was very kind and helpful
the place is always clean and I always get the best customer service thanks to Tiffany
Property has been getting a lot better recently can tell the people there are trying to make it better
Love the service Tiffany provided your great thanks for all the help
Ms.Tiphiny is 5 STAR! She is friendly, knowledgeable, and willing to solve all my situations and problems. I have had to go to her on several occasions and always been more than satisfied. She is the best person I have been involved with in my 3+ years of being a customer!
Great Service and great customer service, the facilities are super clean and in great condition.
I have used Public Storage many times over the years in numerous states, and always have had good experiences. Tiffany, at the N. Washington location went above and beyond to help with my storage needs. Thank you so much!!!
I was going to move out of my unit because the storage facility was was dirty but lately I have noticed how much cleaner it has been getting met the new manager who was scrubing doors and cleaning the hallway I will be staying if it is going to remain this clean thanks tiffany
Tiffany was so amazing and help me with everything I needed
Great service. Tiffany is awesome!
Tiffany and daeveon are amazing
Tiffany and Daveon were fabulous, helpful and provided wonderful service. Highly recommend.
Tiffany was very service oriented.
Best storage unit great customer service
Tiffany is great helped me with everything I could see she was very busy today but as soon as I approached she stop what she was doing and helped me get settled with my new unit thank you
I needed to find a place QUICKLY to store my belongings over the last 6 months and I'm so thankful I chose Public Storage. The process was so easy, the facility was clean and the site manager was always so nice and helpful.
Clean units and Amanda Fox was a great help. Thank you
Thanks a lot for your help... Amanda and Geoff
Great place to store your things.and very nice people that run the place.they real care for us to keep are stuff safe .I like the sales women there she is awesome.
The manager on site was extremely helpful and check in was a breeze. The unit is air conditioned, clean, and easy to access. Highly recommend!
Yani is the manager and her and Ron are great. Love it there
The gate closes too fast hard to get the big uhaul in there
Never had a bad experience here, Yani is always super helpful, knowledgeable and attentive.
I was very informed of all the information and taken to the unit to check it out which I had to end up changing. She was amazing
Yani was super helpful and polite and provide me with the help I needed. I will definitely recommend this storage to my friends and family.
Yani was such great help getting information about storages she is really knowledgeable and very professional.
Very nice facility. Friendly staff.
Very clean restrooms.
Ron and Yani are such a great duo really nice and helpful people
Yanni was very kind and helpful with finding the right size unit and pricing
I got this storage place because it was very convenient and the price was very reasonable,
they are renovating the place and it is looking very nice and very cleaned up
the staff is very helpful and friendly
makes moving a bit easier!
I had a great experience at public storage 5425 in Sarasota, FL management was super polite and kind and helping me out with all my needs thanks.... Ben
Yani is always nice when I come in.
I would like to say Ben is amazing!!! ,hes the best at costumer service , he was so very helpful , and really went out of his way to make sure we were happy ..
Ben was amazing!! He went above and beyond to help today , I was able to make it to work in time ..
We have been renting here for almost two years. I have dealt with several different managers in the 24 months that I have used this location. Ben has been by far the most helpful manager I have encountered here or elsewhere. Ben makes sure we have whatever help we need and goes above and beyond. He makes Public storage look as good and professional as a manager can the problem is most managers won't take the steps necessary to help their customers. Ben goes the extra mile and then some.
Thank you Ben!!!!! 😊
I love christine she is awesome, funny seems to be a all around great person...
Ben was incredibly helpful, friendly and sincere during the move-in process! The experience was seamless and he was patient with all of my questions. The facility is also very clean, carts are available and building feels very secure; highly recommend!
I arrived on a Sunday 5min before closing time with a van load of stuff, hoping I could rent a unit. Ben , the manager couldn’t have been more friendly and accommodating, despite the fact that it was now closing time. He found me a unit, showed it to me before I purchased it and was just so nice. I absolutely recommend this facility. Thank you Ben!
I’ve been renting a unit at Public Storage a few months and for the most part, one storage unit is pretty much the same as another. It’s semi-outdoors and reasonably clean and fairly priced. I’m very satisfied my payment options and the hours are relatively decent. It definitely does the job and I’d recommend this location to anyone.
There’s a young girl who’s normally behind the desk when I go, and she is an absolutely ray of sunshine. I don’t recall her name, but she’s such a sweetheart and I enjoy chatting with her whenever I get the chance.
The manager, Ben was a GODSEND today. Talk about above and beyond top tier hospitality and customer service?! It can be rare to find people who love serving the public, but he told me he likes his job and I believe him! Super grateful to be treated like a human being and not a number.
The product is pretty standard, but the people are why I had to give this place 5 stars.
Ben and Yani are terrific people to deal with. Ben went out of his way to help me, making the whole experience pleasant and efficient! I can’t give him enough praise for offering ideas and solutions and making the whole experience so much easier and less stressful! Don’t go anywhere else! This has to be the best storage facility in all of Sarasota!
I would like to praise Ben, for the best customer service I have ever received.. Ben was so accommodating, helpful, just an overall delight!!!
My Mom and I are going through hard times right now, and he was able to put a smile on or faces!
God bless you Ben, you made our day! 🤩❤
Couldn't ask for better customer service, thank you Ben!!!
Ben has excellent customer service and is very knowledgeable. Made sure I understood the pricing, how to work the gate, etc.
This is the first and only storage unit I have ever had and the staff here are incredible especially Ben!!
He is always very professional, extremely helpful and informative any time I have a question or situation. He has gone above and beyond when it comes to his customer service, being genuinely kind and a joy to interact with when I stop in to my unit. I am very grateful you have a sales associate with so much desire to be of service!!! THANK YOU BEN FOR ALL THAT YOU DO FOR US!!!! 💯💯💯