Public Storage Self-Storage Units at 13051 SW 85th Ave Road, Miami, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 45/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 45/mo $50Best Price Label -
5'x10'Online only price$ 112/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 112/mo $125Best Price LabelHurry! -
5'x10'Online only price$ 118/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 118/mo $131Best Price Label -
5'x9'Online only price$ 119/moSmall 5'x9'- Climate Controlled
- Upstairs/elevator
$ 119/mo $132Best Price Label -
7.5'x10'Online only price$ 167/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 167/mo $186Best Price Label2 unit left! -
10'x10'Online only price$ 202/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 202/mo $224Best Price LabelHurry! -
7.5'x10'Online only price$ 213/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 213/mo $237Best Price Label1 unit left! -
10'x15'Online only price$ 215/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 215/mo $239Best Price Label -
10'x15'Online only price$ 220/moLarge 10'x15'- Upstairs/elevator
$ 220/mo $245Best Price Label -
10'x10'Online only price$ 235/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 235/mo $261Best Price Label -
10'x15'Online only price$ 281/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 281/mo $312Best Price Label -
10'x20'Online only price$ 305/moLarge 10'x20'- Upstairs/elevator
$ 305/mo $339Best Price Label -
10'x20'Online only price$ 318/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 318/mo $353Best Price LabelHurry! -
10'x30'Online only price$ 461/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 461/mo $512Best Price Label -
10'x20'Online only price$ 468/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 468/mo $520Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Miami
Resources from the Help Center
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Kendall Storage Units on Highway 1
This Public Storage in Kendall is located just off the Dixie Highway, south of 128th Street.
Just across Highway 1 from Suniland Park, this location has a large selection of indoor, climate-controlled storage units in different sizes, as well as a limited number of outdoor, drive-up storage units too.
With an abundance of outdoor activity in the Kendall and Pinecrest area, a 5x5 unit is a perfect place to store small loads of recreational gear. Whether it's backpacks, blankets and towels for trips to the scenic Pinecrest Gardens, beach gear, fishing equipment and kite-boarding equipment for frequent trips north up Old Cutler Road to Matheson Hammock Park or even golf clubs for outings at Briar Bay Golf Course nearby.
A 10x10 foot unit can be a great place to store a huge haul from Dadeland Mall, one of Miami's premiere shopping destinations, or for travelers flying in and out of Miami Executive Airport who need somewhere to store a few belongings near the airport.
Four miles off the shores of Biscayne Bay, this facility is a convenient location for customers throughout Kendall, Pinecrest, Palmetto Bay and Perrine, with easy access from Don Shula Expressway, Highway 1 and 87th Avenue.
A close-knit suburb of Miami brimming with dining, entertainment and retail options, as well as a mix of hotels and local residents, Kendall is a unique community with unique storage needs – and this Public Storage is proud to offer affordable self storage options to the community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 396)
Monet was very polite and helpful great experience will definitely come back.
Lourdes is the BEST!!! She ALWAYS gives great customer service. If you are looking for a nice and clean storage facility with great customer service. This is the place.
Lourdes is always wonderful. Best storage location I have ever worked with. I recommend this place above all others.
Lourdes was amazing, the location was clean and nice.
Excellent service property is one of the cleanest I’ve seen, customer service is excellent and Lourdes did an amazing job in assisting me with my unit rental.
El servicio de Lourdes es Excelente buena comunicación , amabilidad definitivamente un gran servicio.
Everything is great here. Communication is the key and they are very communicative. Fixed my concerns
Monet was extremely professional and I will recommend to friends and family
Monet was very nice great customer service in general
Lourdes gracias por toda la ayuda. Para rental mi storage exelente en today gracias de nuevo
Excelente servicio, amabilidad en atención, gracias Lourdes
Very helpful and friendly
Amazing service , Lourdes is very helpful and attentive to all your customers needs. She provides excellent service to make your move as fast and efficient.
Lourdes, has fantastic customer service skills, she answered all my questions and concerns and made this process a breeze! Public storage is #1 for your storage needs.
Muchas gracias Lourdes excelente representante de tu compania excelente ser humano gracias
Lourdes was professional and courteous. She was a pleasure to work with. Thank you!
Very good service, Lourdes was very nice
We got strong support from the Mgmt and our move in went smoothly. We recommend the Public Storage and it’s Mgmt very strongly!
Great place, excellent customer service.
Lourdes me atendió divinamente
Excellent service
Good service
So happy with this public storage!! The location is perfect and the facility is always super clean. The staff is incredible too. Especially Lourdes. She is always so helpful. Looking forward to many more years of storage needs here.
Muy buen servicio y atención al cliente
Lourdes was great, always help me with any question
Lourdes nos ayudo mucho con la mudanza
Great service. Lourdes was phenomenal
Excelente servicio, atención 11 estrellas
Excelente atención, información súper completa y muy cordial
Lourdes is the best!!!!
Lourdes excelente atencion LO MAXIMO
Lourdes is great at customer service and make me feel comfortable. I talked to her and I feel like I made the right decision.
Hola muy buenas tardes como siempre todas las veces q vengo resuelvo mi problema sin mas ni menos con la ayuda d mi amiguis Lourdes y con todo resuelto a Dios gracias muy agradecida siempre muy pero muy atenta tan linda m encanta su servicio 😀👌
Excelente servicio y atención de la señora Lourdes. Muy buena explicación para nuestra renta.
Great service, Lourdes has a great customer service
Excelente atención de Lourdes
Thanks again Lourdes 😬😬😬
Great help Lourdes and always very helpful for anything!! I recommend this storage 100%
Excelente customer service de Lourdes, súper atenta y me ayudó con todo el proceso. Las unidades muy limpias y todo es organizado. Lo recomiendo 100%.
Had great service and get help Lourdes went far and beyond to help I am very excited and extremely great full for her help
Lourdes at this Public Storage is by far the nicest employee I have dealt with here..I personally WAIT to be attended by her.. I have also observed other customers patiently wait for her and ONLY her to attend to them.
Lourdes provided us with excellent service. Very helpful, answered all our questions. Recommend Public Storage at 100%
Lourdes was Great with service
Great service and pricing, Maria was so helpful and friendly and went out of her way to help. Really convenient clean and easy access.
Lurdes is an excelente customer representative in all sense of the word always eager to help and shows professionalism. Great asset to have in your company.
Terrific service very professional helpful and courteous. Lourdes and Maria very terrific
Highly recommended this faculty 🙂Maria was awesome very friendly and helpful I highly recommend this place👌
I’m searching for a storage to clear out my garage and went to this location today. I would like to say that Maria who helped me out was great! She was very patient with me and answered all the questions I had. I was impressed at how clean and well organized this place was. Not what I expected from a storage facility for some reason. Thanks Maria for your patience with me today! Highly recommend going to her. Great customer service
Lourdes Was amazing. Very helpful with helping my family and me find a great storage. She is very joyful and very attentive. Greatly appreciate her help.
Great service, Lourdes was great
Lourdes is doing excelent job, very happy with her service
Excelente servicio… la encarga Lourdes es A1. Los almacenes están en excelente condiciones y buena temperatura.
Today we went to rent a storage space, and Shamika helped us out, she was very nice anf helpful, and had a great vibe, ask for her when you go there!
Lourdes provided the best service. We used the storage for a year, everything was amazing
Very professional service recommend 100 % Thank You Millie Great Service
Service was excellent and very professional!
Service at this place Is great, Lourdes Is very profesional, high recommended
I’ve had them for about 6 months now, they’ve been great 👍 and Lourdes is an awesome property manager , if it wasn’t for her great customer service I would’ve been a wreck considering my situation and why I need the storage
Excelente servicio, Lourdes me dio un servicio Excelente, muy amable
Great service, Lourdes helped me with the storage
Precios muy altos
Lourdes excelente empleada un placer venir a esta propiedad, lejos el Mejor servicio
Great service!!!
Good staff
Lourdes was excellent when I asked for a service, always very kind and so so nice
The building is nice and clean, rates are great and Alex was friendly and very professional. I highly recommend Public Storage in Kendall.
Thank you ALEX for your courtesy, helpfulness and professionalism. Public Storage should know what a great asset they have with you at the front desk! Thanks again for all your kindly assisting my elder mother and I with our store unit troubles.
Extremely easy process. Lourdes was wonderful. Got all I needed in record time. Very pleased with her service. Thanks!
Young man Bryson was phenomenal and funny he showed me 4 different spaces and didn’t have any problems at all I finally chose one in the end. Great customer service
Lourdes I really appreciate her she went above and beyond. She also displayed excellent customer service.
Good service, to anyone needs service, Lourdes was great
Lourdes at public storage is absolutely amazing. She gives 110% customer service and is always available to help me out!!!!!
Amazing customer service with Bryson H. Not many can cut the type of insight, effort and kindness. Thank you Bryson!!!
Lourdes was extremely nice and helpful and provided all the information I needed.
Thank you so much Lourdes, you have fantastic in helping us with all our needs. You are pleasant, friendly and easy to work with. Thank you again.
Lourdes is both professional and extremely helpful. During the peak of Covid, I lost my job and was going to close down my unit, but Lourdes suggested contacting the corporate office and they worked with me to reduce my rent for six months. You are lucky to have such a great team member. Kudos to you!
Lourdes fue muy amable , dispuesta a ayudar, me dio todas la informacion que necesitaba, muy professional, me auyudo aun sin rentar en esta propiedad. Excelente servicio
Highly recommended, I have been using their services for many years and it has been a great experience. Place is safe, clean and all the furniture has keep in excellent state. Easy access and great Personal service specially from Mrs Lourdes.
Lost my keys and I came back for a new set, Lourdes was great with explaining me that I can use the storage app to open the gate and access the elevator.
I rented 4 units while I was in between houses & Lourdes (the manager) was extremely helpful & friendly. She made the stress of the move a bit easier with her willingness to help and knowledge of the property. The facility is clean, safe and convenient.
Lourdes was extremely helpful and courteous in the handling of our storage transaction. We appreciate her efforts and expertise in meeting our needs. Thank you!
This has been a great experience and will not only recommend but rent here again… all because of the representation of Lourdes who was so helpful and made the process very easy for us. Moving is stressful and she has a way of making the transition easy by providing options. An exemplary associate of Public Storage.
Lourdes was amazing. She was very helpful at describing the process and the property and advising me on the amount of space in needed. I definitely recommend her and this particular facility. Everything is new, easy access etc.
Lourdes siempre me da un excelente servicio, siempre que vengo a la propiedad ella es muy amable, recomiendo este public storage
Lourdes is the best! Get all your storage needs here.
Excellent service!!!
Lourdes was great helping me today, hi Recomended
Espectacular servicio Lurdes muchísimas gracias
really good service and they really take care of you, and they help you find the best space you need specially Lourdes she really takes care of you.
Lourdes is the best, find her and she will help You!
I had a quick, easy, and efficient move in experience. As a college student at the University of Miami, I needed a large storage unit to place my stuff for the summer. This location was the best. Lourdes was very helpful and nice! She made the process simple, and even helped us out with a lock along the way. I highly recommended this location. And if Lourdes is there, ask for her if you need anything!
Excellent service, Lourdes was great. Thank you
Lourdes Good
Great service, Lourdes helped with my rental , highly recommended
Execelent service and lizzet was very helpful
Excellent, very zmooth procees
Very hands on with any said problem which she literally handles.
Very clean and professional
Facility very clean, will recommend to anyone!
Love this place. Lourdes and Katie are total gems. They will go well beyond to make what is normally, the usual moving drudgery a little less painful. They actually managed to put a smile on my face on a an unusually difficult day. You owe it to yourself to give them a try. You will be rewarded with great service.
Great customer service from Lourdes, property is very clean, highly recommended
Lourdes is very professional and friendly.
Very good service, she's very attentive. Very recommended service.
Service was friendly and extremely helpful. They were able to provide me with the information I needed and the team of associates at the location went far and beyond the call of duty!!!! I will never forget them!!!! I will use them every time I need a storage facility. 😊 thank you Lourdes and Maria for all your help and service.
Very nice location and staff. Lourdes is the best! Very helpful and sweet.
Great storage!
Great experience as always!
Great storage center! Staff is always helpful and the facility is clean. Robert is always helpful as well. 10/10 experience
Perfecta atencion, descuentos y amabilidad por parte de robert
I went in to make a payment and Robert provided excellent customer service. He was thorough, friendly and knowledgeable. Thanks for your help, Robert!
Excelente
Thank you so much Lourdes. Very professional and friendly. I highly recommend this place and work with her.
Maria at Public Storage at the 13051 S.W. 85th Ave. in Miami, FL. has been WONDERFUL! Her energy was so vibrant and she went out of her way to help me and my family out with renting our unit within minutes!!! Which was great, considering we only had an hour left to get the U-Haul back!!! Lol! Would definitely recommend this place!
Muy buen servicio de Lourdes, siempre me atiende muy bien
Great service, Lourdes help me out to rent the space, very easy proccess
The best person In the storge helped me out her name is lourdes :)
Great service
Great service, I just called to ask for information and Lourdes was very nice and polite
Lourdes was great, she gave me a great service, she provided 10 stars service
i Take back everything good about them! They were not helpful when giving information about closing our unit
Highly recommend this facility,Maria and Lourdes were awesome 👏 very clean and friendly. Thank you 😊.
Maria and Lourdes are amazing 😉 very friendly and awesome service,highly recommend this place.
Lourdes and Maria were extremely helpful, professional, kind and are a credit to Publix storage! They assisted me in selecting a unit that met my needs Lourdes took me to the unit and assisted in Ascertaining whether my furniture would fit. I can’t tell you how wonderful they both are. They are a asset to your company and please let them know during this citing virus find how much I appreciate it
Great facility. Front desk helped me and made everything easy. Ask for Eduardo! Would recommend again!
Lourdes gracias por tu ayuda y excelente customer service eres muy amable mucha gracias por tu ayuda ⭐️⭐️⭐️⭐️⭐️
Very friendly staff, everything was done on a timely matter.
Excelente atención por Lourdes me mostró los espacios con mucha amabilidad y alquile mi espacio rápido sencillo.
Great people love it here. Easy help
María was phenomenal, she provided a great customer service. Highly recommended this place
Employees were awesome
Great service from Lourdes and Maria
Went to this facility to ask for prices,and the staff was very friendly and helpful thank you,Maria and Lourdes.
Maria sweet person do a walk in thanks to her i
Very good service at this property. Lourdes and Maria helped me a lot with any concern
María and Lourdes are asesore, great services
Place is very clean and the managers the property are ver y professional and friendly. Thank you
Lourdes and Maria are great customer service agents! They have given me an excellent and very friendly service since the start. They are the best!
I was provided with hepful advice, courteous attention to detail which is why I highly recommend Public storage Lourdes and Maria are always with a smile and ready to provide a great service. Thanks.
Lourdes and Maria were so nice while i was visiting The property to buy some boxes
I had a great experience Lourdes gave me an excellent costume services.
Maria was very professional and provided a very good service, recommend this place
Maria was amazing! Very attentive and excellent customer service.
María was so help full keith the proces to rent my space. Thank you María
Great people service, very clean and fast... lurdes is a doll
For your storage needs Public Storage is the place to be, I had a wonderful experience. The manager Lourdes helped me with all my questions and concerns in a very detailed knowledgeable manner, she not only helped me find the best storage size for my personal needs but guided me with all their offers and deals , and also found the best price for my storage space! Thank you Lourdes for being so attentive to detail in answering all things asked, while offering a great customer service experience. If you guys are looking for a space to rent, Lourdes of Public Storage at 13051 SW 85 Ave Road is the best choice!
Lourdes was great. Good customer service.
Gorgeous facility! Well maintained and clean. Nice area. Secure. Very reasonably priced indoor storage spaces. Staff is so helpful and approachable. Highly recommended!!
Omg Lourdes is awesome. She is the best. Very helpful and very honest. Had the best experience today
Lourdes was ok great she had very good services the storage is very clean and the price is affordable . And it a nice tour
Lourdes was very helpful and gave me the best deal. Friendly. Highly recommend her.
Very helpful staff! Lourdes helped me a lot with my situation and made my life a lot easier. Recommend
Lourdes fue muy cordial y amable rentando un espacio que necesitaba, fue muy clara explicandome todo el proceso de la renta. Muy bien servicio
Lourdes was very helpfull and help us to get a good price for the unit
Great great awesome service by Maria
I am in the process of moving to a new house and a friend recommended me to go to public storage and ask for Lourdes, she was a great help, I was able to buy everything I needed right there.
Clean
Best public storage in Miami by far!!!! Lourdes and Maria were very helpful. Will highly recommend it!!!
Maria and Lourdes were so helpful,Great Customer Service.
Lourdes, property manager is an excellent staff who is always helping me through several years. She is a valuable asset of this company and deserves the highest recognition. Thanks so much Lourdes.
Excellent service, the best service from Lourdes y Maria
Excellent service!!!! Lourdes and Maria were very kind and helpful!! Thumbs up for these ladies. The storage clean and very accessible.
Excellent service
Incredible you helpful staff. Lourdes helped me pick the unit that had the best size for my stuff.
Always friendly and Maria has the best customer service, 😄😄😄😄😄
Lourdes is a 5 star in custumer service, she make fhe experience great
Great service by Lourdes and Maria
Excellent service Lourdes😁👍
Great customer service !the best !
Great service by Lourdes. Made the experience super easy!
My experience here was GREAT!!!! And that’s still not saying enough the second I walked in the door I was greeted with a big smile by LOURDES who is great and who is super duper helpful. MUY BUENO!!!
Storage for me is always a hassle but Lourdes made my experience very wonderful. Impeccable customer service and extremely kind. If you need storage in the area, you can’t beat the service and price at this location!
I’m thinking about moving at the end of the month and I went to this Public Storage and the person there was awesome,great customer service.
Fantastic customer service from Lourdes, definately recommended
Came to public storage to ask for prices and Maria was very helpful I would definitely rent with public storage
I have been coming to this public storage for years and because of Lourdes and Juan great service. There service is very hospitable and friendly!! Thank you.
Maria was very helpful and polite.We are very satisfied.Excellent customer service.
Juan and Lourdes are really helpful. Very cooperative and They did a great job!!
Very good service at this place high recomended. Juan and Lourdes are the best
Every time we have interacted withe the people at this Public storage location it has been pleasant. Today Maria was just as helpful and friendly I would highly recommend this business to anyone who needs storage services!
Juan and Lourdes both of them were such great help. Excellent customer experience, great prices as well so I highly recommend to come and get a storage unit at this place since I had bad experience with other storage stores. Thanks a lot for the help.
Excellent customer service by Juan and Lourdes!! My parents have been dreading having to get a storage unit but Juan and Lourdes made everything super simple and they also got a good price. I recommend this location to anyone needing storage!
Great Location, excellent personnel, Jose is outstanding!!
Good service from Lourdes
I had a beautiful experience lourdes gave me an exellent customer Service.
This location is awesome! Maria and Lourdes are top notch at their job! Their customer service skills exceed in all aspects. By far the best experience I’ve had. Keep up the great work!
Fantastic service from Arais and Lourdes every time I come here. Great property to have for your storage needs!
Highly recommend! Maria gave me fast, efficient service. It was a pleasure doing business with her.
The service was great, Lourdes show to be very professional, I will recommend it to any one.
Lourdes was so helpful very clear with the process, great service, highly recommended
The Service I receive from Lourdes was excellent. She knew her way around the building and she was very knowledgeable of the paper work I has to sign. Very great Customer Service.
Wonderful service. Lourdes & María are awesome!!!!!
Wow, what great customer service from Lourdes and Maria. When I had a misunderstanding from the public storage call center these two ladies took charge. They accepted that there was an error and that they would solve the problem for me. They called me personally twice to make things right and ONLY because of them did I decide to rent with Public Storage. Lourdes and Maria could have easily just said that’s our policy, but a huge thank you that they didn’t take the easy way out. I am a happy customer because of them and will suggest this Public Storage to everyone. These ladies were even nicer in person then they were over the phone when I met them tonight. Thank you!
LOURDES HAS GIVEN ME AN EXCELLENT SERVICE
Very organized and clean place. Lourdes explains process to detail and is very nice!
Arais is very knowledgeable and pleasant, the place is very clean. Will definitely recommend.
Super helpful staff literally knows what you need before requesting it...
After showing me the unit they said I cannot rent it because I don’t have a US issued document. I don’t live in the US but own a vacation home which we’re remodeling and needed storage for our household items. Went across the street to Starquest Self Storage who were absolutely great and even gave me a first month rental free!
Great customer service by Lourdes. Got everything I asked for quick and at a great price. I recommend everyone to come here for any of their needs.
Lourdes and Arias both were very attentive, courteous, and responded in a positive manner to all my questions. I am very satisfied with the facility and their service.
Lourdes was so nice and friendly, good customer service
Great location, super helpful staff, and very very nice to deal with. I would definitely recommend this place.
No surprises here, just great service and honest business policies. Loyal for good. Ask for Lourdes!
Terrible customer service, charged late fee when I was out of town and couldn’t access my online account to make payment. Just cause the auto-billing got turned off and I was only informed after the due date. Edit: So a support staff reached out and cleared up the confusion. I would like to change my review of the place.
Very good and friendly service
Todo muy bien el mejor storage de miami, muy buena atencion de la sra Lourdes
Lourdes was very nice and did a good job renting me the space. Thank you
Getting a storage means transition, i appreciate Arais attention, knowledge & all the information she shared about the community, thank you!
Lourdes was very helpfull and professional.
I had a great experience with them Carlos was friendly and helpful to me great prices great deal also the lady Lourdes was very sweet to me and my family thanks for the help
The service has always been wonderful! The staff is very nice specially Lourdes and Arais!!!
Lourdes was incredibly helpful with all the procedures. Amazing facility with ample storage and clean units.
Lourdes was great at providing fantastic service. Fully recomend this location to everyone who is considering a storage.
Reina gave us options to meet our changing needs -- good customer service
Lourdes, you have been so amazing with me. Your customer service and attention to detail is remarkable. I will never use another public storage again. Thank you for your kindness. ❤️
Lourdes was extremely helpful and efficient with all my needs, making the extra effort to ensure customer satisfaction.
I rented a unit from Public Storgae 3 years ago and am using them again. I had a wonderful experience before which is why I decided to use them now. Lourdes was very helpful in helping my husband and I find the right unit size to gift our needs while still keeping the price low. I’m very happy I decided to come back.
Lourdes was very nice and helpful. She kept a smile on my face through the hole visit. We need more people like her in the work places. Thank you Lordes💕
Great service Lourdes y Arias did a good Job, high recomended
Horrible company! I have been a customer for 2 years and they just raised my rate by $50 per month. New customers pay $200 less for the same size unit. Moving my unit to the new storage facility down the street. Think twice before using any Public Storage location.
Lourdes is just quite a professional in customer service. I am pleased.
Lourdes and Arais are the best people you will ever meet if you need any help concerning moving and storage. It’s a 10! Highly recommend them!!!
The manager in this place is awesome. First time using a storage since I’m moving and need to use it temporarily. She was able to walk me through asked me questions I didn’t even think to know. Overall was satisfied using this storage
Arais was great! Property # 29148. Super customer service from the first call!
I stored a lifetime of furniture and household items in a 10x30 unit for two and a half years. Lourdes and her staff made this aspect of my transition comfortable and pleasant every step of the way. Within a large corporation she offered a level of personal assistance and helpfulness that was unexpected but so appreciated. The price of the unit increased after the initial contract ended but this was a corporate decision, not local, and made budgeting a challenge for me. Never-the-less, I highly recommend use of this property because of the exceptional customer service provided. Than you, Lourdes!
Lourdes has been a wonderful help for us and we chose public storage because she made it easy for us to rent the space.
Excellent experience. Made reservation online, they called me to confirm the same day. When I arrived, Lourdes showed me a few units and gave me such a good deal on the unit I decided to rent. Highly recommend this location.
Convenient and great unless you ask a reasonable fair and justified question or step out of line and show you have a brain and happen to know good customer service. I simply asked why I was first shown a unit (and accepted in a rush) that had a supporting pillar running from top to bottom on one of the corners of what is an already small unit. Well, I had to fasten my seat belt because the two ladies Lourdes and Anarja (excuse spelling) just blew their tops. Like different personalities were awakened and just between finger pointing and holding "guns to the head" in a weird strange gesture said I accepted the unit. Of course they had to bring up that I had used their special before, that "no one held a gun to my head" and "no one held my hand to sign for that unit" , Lots of finger pointing as well (all in like less than 2 mins I am still in shock, hence my first YELP review) . ( I would love to see how that came out on the videos ). I , of course, as is policy saw the unit before and was my responsibility on that night just before closing to ask for another. I agreed that I accepted and decided to ask if they had one without the pillar taking away the footage I paid for even after the first month that I can move to now or next month when regular rates apply. Well they lost it even more and said they cannot go thru each unit and A I saw that second personality in the eyes again. Being here on a break from my other city of abode I just gladly and quietly exited stating it was my fault and will possibly end the automatic payments. YIKES be careful guys , great facility and amenities always intact, if all is normal you will get smiles and thank yous, do not expect anything that makes them uneasy to be dealt with professionally or with good service just do not show that you have a brain and see a set up. I am still trembling just happy to try to bring my SAT back on track and back to Houston for me and maybe US STORAGE just opened up the street . Good luck.
It was an overall pleasure renting my storage unit at this location. Lourdes was the representative that I dealt, she was great! Lourdes made the transaction so smooth and super fast! I was in and out in less than 20 min. Its a great location and great prices! Thank you!!
Lourdes has offered excellent customer throughout the years I have been a customer for public storage. She always helps me with any questions I have pertaining to my account and is always extremely courteous and very helpful. Good place to rent a storage unit always very clean.
The ladies were great help & very attentive.
Today it was not elevator at building and Lourdes helped me with my item to get to my unit! It was great to have her help.
El servicio y atencion de Lourdes y Maria fue excelente..
Excellent service.. Lourdes was very friendly and helpful. A+++
Lourdes was great. I will keep cominh back to this location. 10 out of 10
Excellent service at this property! Lourdes provided me with everything I needed for my move in and made everything so easy and simple.
Excelente atención, Rei, el empleado, de manera cordial nos mostró la dependencia e hizo los trámites diligentemente, el edificio y los depósitos están limpios, climatizados y bien iluminados, estoy complacido con el servicio.
Clean facility. Rei was very friendly and helpful.
El servicio de Lourdes fue excelente, amabilidad, explicación de todo, ágil, claro, conciso, simpatía, respeto, buenas sugerencias y ayuda en todo
Lourdes and alejandro provided a very good service
We were looking for a storage unit in short notice for our move and we made our reservation online. Within minutes we received a phone call from Lourdes confirming our order and when we arrived she made the process quick, simple and easy!! Thank you so much for your excellent customer service! :) We would highly recommend her to others.
Came into this location and all of the staff were very professional, and accommodating. Lourdes helped me with my services, and was super sweet. She's awesome.
Lourdes the manager gave me a great customer service, thank you
Lourdes was very good and nice. Awesome service !
Carlos & Josephine were great. We had a storage unit for a year while we transitioned between moves. The facility is clean, staff is friendly, convenient location.
I went to the office of the location at 13051 SW 85th Avenue Road, Miami Florida 33156 and spoke with Josie. She took the time to explain everything to me regarding an upgrade of my unit and was so kind, patient and gracious that I had to sit down and write this review. Thanks Josie!!
Good prices and promotion, close to my house, best you can get if you need storage (with the promos it's half the price of the other place nearby that I called!)
Buen servicio @carlos
Excellent customer service. Keep up the good work Carlos.
Great service. Lourdes was very helpful when trying to decide what size storage would work best for us.
Great service. Lourdes y Carlos provide a wonderful customer service
Great service from Lourdes. Always answered my questions and clean unit
Cool storage! Carlos was very kind and attentive. Solve any problem or doubt you have. Recommended
Ruth was incredibly helpful getting me signed up. Good orientation. Now to move my stuff in. Looking forward to a friendly relationship with the staff.
After looking for several storage places I decided to go with this one. Both Lourdes and Arais at the front desk were very helpful showing me the place and answering all my questions. Thank you ladies!
Carlos and Lourdes provided great customer service from start to finish. Facilities are newer, air conditioned and clean. Two thumbs up.
Okay today I came to Public Storage and and Lordes and Carlos are the most Pleasant people to do business with they help me out extremely with all my needs I recommend this facility to anybody that's looking for easy and comfortable storage
Perfecto todo bien😊
Lourdes was a great help knowledgeable and professional. The premises are very clean and up kept.
In the middle of the pre-hurricane madness, Lourdes Arais greeted me warmly and walked me through the unit and the procedure. She was terrific. I would most definitely recommend this Public Storage location.
Excellent service! Lourdes went out of her way to make sure I received a unit that was appropriate for my needs. Would highly recommend this location.
Outstanding service and attitude shown by the team. Keep it up. If anything add more carts!
I was renting here for 3 years. Everyone I interacted with in the office has been very helpful. Lourdes has been exceptionally. I recently moved out and forgot my key. She was resourceful and directed me to local locksmith saving me a lot of time and money. Sandra was professional and courteous. Both took pride in their work. Super customer service.
The service provided by Lourdes it was helpful and excellent !! thanks to Lourdes for all your help and patience!!!
Great service! We transferred our goods to a smaller unit. Lourdes helped us find a suitable unit very close to our existing unit and quickly processed the paperwork. Couldn't have been easier! Thanks
Sandy was awesome. She did a great job for being a fairly new employee. Your online system to signup is very well setup to follow up in person. Setting up your payments to automatic deduction was pretty simple also. Thank you!
Great service, Lourdes and Sandy are the best!!!$
Great service and nice staff, specially, Sandy and Lourdes are very kind staffs, they always give us help!
Sandy was extremely helpful in coordinating the transfer of storage lockers which completed within 15-mins. Space was clean and ready for immediate occupancy
Great costumer service Sandra y Lourdes are fantastic!!!
Sandra really made this an easy process! She was friendly and made it a quick and painless registration for me and now I'm worry free! What a great establishment and with Sandra being such a funny, charismatic woman I really enjoyed buying a unit from here. Thank you Sandra and Public Storage!
Friendly staff
Exceptional customer service, explained everything clearly and smoothly. Thank you Wilmor & Nelson
Very helpful.
Excellent friendly service from Wilmor and Lourdess! The storage facility is extremely clean, and there is an security system in place. Happy to be renting a storage unit here!
El mejor storage de miami exelente atencion lourdes y anita exelentes personas
Good customer sevice
Great customer service property very clean. Manager at this place is very friendly. Thank you
Great service from Lourdes always recommend this property. Thank you
Excellent service the manager Lourdes at his property help us to make the right decision, thank uou
The manager (Anita) of this location is a super woman. She always goes the extra mile for a customer. Thanks.
Good location, very clean, they do need more carts though.
Ms. Lourdes did an excellent job. She has all the knowledge to provide the best storage option. The site is in very good hygiene and safety conditions. For me it was the best decision made. Thank you !!!
We had a really good experience at this storage, Anita helped us found what we were looking for. We would definitely recommend this storage.
Great service, always willing to help out!
The customer service at this location is very good Anita and Loudes ar very friendly , the property is very clean
The staff is very efficient. They have reasonable prices. I needed storage for a bed a few boxes and tv. They really work with you to find he best solution that fits you. They don't have any hidden prices and they are so honest. Lourdes was the best !! She was so so helpful and really seemed to care for clients. Thank you so much !! 10/10 would recommend to a friend.
Si estás buscando excelente atención, seguridad para tus bienes personales o de trabajo y el mejor y más amigable servicio, este es el lugar!!!
Lourdes is amaizing person...From the beginning she always have a smile and never say no..very polite person and professional..the place is clean...organize and I can to recommend it.
Just got a small storage here (5X5). The manager "Lourdes" took care of me. She has very nice, helpful and explained everything properly. Very nice place. Very Clean and in great neighbourhood.
Lourdes, the manager was very professional, courteous and knowledgeable. She is one of the main reasons we chose Public Storage and specifically this location
Great service. Very Speedy and attentive. Lourdes over exceeded my expectations great location. Quiet and safe
Anthony V. and team were very helpful and courteous during my move in process.
Lourdes was great! This is absolutely the best storage space I've ever used.
Great service.
Excelente servicio, Lourdes me atendió con un 100% de calidad. Comprendió nuestras necesidades y nos ayudo con ellas. Lo recomiendo.
Great and attentive service!!
Lourdes And Alberto were really helpful, this property is always clean thank to this excellent staff!
Lourdes provided a wonderfull service, she showed me different units until I found the unit that i need. Thanks
The property manager is very intelligent and helpful. She made using the facility a pleasure.
Loureds is very good have great customer service very nice lady😘
Lourdes & staff were excellence.
Lourdes the manager is sweet, friendly, competent, and VERY helpful. She went above and beyond to help us find exactly the perfect storage unit for our needs. A+ !!!
Clean and Easy to reach. Great service
Lourdes anda Cesa hace Belén ver y helfull. Good service
Wonderful Service
Received great service from Lourdes. 😊
Nice people.
Work perfectly and Lourdes is spectacular
Ceasar and jose did a freat job
All these reviews seem to not been in sync with reality. There are no James or guys working there, the last two times that I went there. The lady's that work there try really hard not to help you. It's really sad this place, if you can choose another location or another brand, I strongly suggest to avoid this public storage.
Great customer service, Jesus was cuterious@
Extremely clean and the costumer service is superb. Keep it up guys, and good job!
I had a great experience at this public storage. I had the pleasure of being helped by Jorge. He was very knowledgeable and assisted me with all my needs. Will definitely recommend to family/friends.
me encanto el lugar me antendieron super bien todo trankilo y el lugar super limpio y ordenado la verdad me encanto haver comprado alli sobre todo como me atendieron el ke me atendio es Jorge Lezcano en caso de ke eso influlla en algo me fui mui complacido con la atencion ke me brinaron pueden confiar en ke volvere a comprar con ustedes saludos
Amazing staff helped my mom out with everything, very attentive and clean property.
Maria was very nice and helpful. Units are clean and have good ac. Pleasant experience
Quick and friendly service. Great overall experience. Thanks!
Public storagebis amazing also james
Had an amazing experience with my unit, especially Jesus was very attentive and nice on helping me compare which unit is better. Thank you Jesus!! :D
Leidys which was the customer service rep that helped us was excellent, she was super helpfull and very attentive to our needs. The facility is great very clean and conveniently located.
Stored our furniture here over the summer and had a great experience. Very friendly and helpful staff who went above and beyond to create a very positive experience.
The staff made the hard process of putting your entire life into storage so much easier. The location is easily accessible and neatly tucked away from everything. The unit I rent was large enough to house all of my junk and then some. Like I said earlier all of the staff are caring and great
Great customer service by James and company. Answered all my questions quickly and concisely and removed any worry I may have had. Definitely picked the right spot to handle all my "too much stuff" needs.
Great experience!! James was extremely nice and helpful. The place looks very clean and organized, and the initial setup was straightforward. Highly recommend
Very fast and professional. Great service.
clean and accessible. staff is cheerful and helpful.
Excellent customer servixe. Location is kept clean and professional.
Went to this facility for auctions. Jose and James were very informative and welcoming.
great customer service James and team.
I currently rent there. For the most part staff is friendly. I've only started writing reviews because I've come to rely on reviews myself for things, so I'll be as specific as possible. Yes, overall the facility is clean. I had to use the restroom the other day and it was FILTHY! I have an issue with the gate being left open at night sometimes, and I have addressed this, because this is something ( as renters we are paying for). And there is a huge garbage dump there,but renters have no access to it. I don't understand why. The floors themselves are clean. Hope this helps. And it's of course absolutely convenient to where I live, so it works.
Great customer service! Property was clean and organized. Gabriel helped me, he was very informative and kind.
Good hours of access. Facility is clean and well kept. Friendly staff. James was extremely helpful.
Angie did a great job of educating me on prices and sizes. Very professional.
Very nice and efficient.
the young lady was very helpful and knowledgeable of her job.
I had a great experience 👏👏😬 I was in traffic and the store was almost closing but James was great!! I need it the price but he offer me to show it to me. I saw the unit and I was able to rent it right there. He was the best!!
fantastic, very clean fresh approach. friendly staff which was extremely helpfull. overall greatest moving and storage experience i had. thank you Angie and Yosvani
Oh so helpful and friendly! Makes you forget about the drama of moving!
very nice employees. Yosvani did an excelent job with recommending the appropriate size storage unit. they truly made the experience effortless
Juan and James were very helpfull, explain everything thoroughly and the whole process of renting the space was very easy and fast.
Excellent customer service by Juan and James!
Ago contar que he tenido un cer vicio único e inigualable por parte de la señorita Isel Montero en cuanto a trato al ir yo en busca de un
This Public Storage is clean, convenient, and secure. Best of all, the staff is always courteous, friendly, and accommodating. Great experience
Great customer service. Amazing storage options. Exceptional experience.
I love the service. property is.clean and.james and dib are amazing.
Always friendly service. Good location. Clean facility.
James, Dib and Maria are amazing!!! I will definitely recommend this place to anyone!!!
Great service and staff is always very happy and nice.
This public storage facility is a friendly, clean and easy location to reach. James and Dib help with whatever your needs are. The location is clean, cool environment and cameras everywhere to give you a sense that your storage unit is safe. When I arrive, they know me and are always courteous. I would recommend this location
Maria and did staff in the property were really nice I
James was excellent in helping me find the right storage unit for our needs, and continues to be supportive. The storage facility is clean and well kept. Access is easy. Would appreciate better lighting over the specific units. Only complaint is that the public bathrooms are not as clean as the rest of the facility.
Dib helped me obtain my storage unit. He was knowledgeable and very friendly. Each time I come in he remembers who I am and is very helpful. Who knew storing your stuff could be this nice.
I love the service that i had on the storage. Isel, James and Dib was so nice with me. I will go back again. 😉 see ya.
I would recommend this location to anyone needing to storage. The staff is very profesional, Mr Hernandez is very nice an helpful
James is amazing. Ingrid, dib, and isel were great. Love this place
Nolberto, Ingrid y James me ofrecieron un servicio excellente. I would recommend this property to anyone wanting to store they are very nice and friendly. Very knowledgeable and helpful at this property.
This is a nice, newer storage place. Convenient location, clean. James in the office is really helpful. Could not have had a better experience! No lease to sign - month to month is perfect. Highly recommend.
The facility is clean and well organized. The staff is very friendly and helpful. They have carts available that can be signed out. This is a good, customer-service oriented storage facility. It is also conveniently located. They were having a sale when I was looking for a space, so the price was also quite reasonable.
What a positive experience it is renting at this public storage. The property is always clean and well kept. The staff is always friendly and welcoming. The manager James is attentive, approachable and always a pleasure to deal with when I need help. I would recommend this location to anyone seeking to store their items!
Great Experience renting here. Nice property, Excellent Staff!
My husband has a unit at this storage place and I love it. From asking for a dolly to just the manager passing by, they are always very pleasant. They make us feel welcome and are always asking how our storage is working out for us. I love the attention given to us and how they truly care that we are happy with our storage. Will recommend to all my friends.
The manager is amazing and very attentive employees provide wonder experience will alway use this storage because of James being so helpful.
I have had a storage unit at this facility for 7 years now. It is a pleasure storing here and this location's staff provide the highest level of service. In particular, James has gone far past my expectations for service and is always delightful.
This is the most amazing facility. I have come here multiple times, and James and the managers there are amazing. I will definitely keep coming to this storage location. I love it.
I must say that this is one of the cleanest storage facilities that I have ever seen. The staff is always very friendly and helpful and go out of their way to greet you as you come into the door. The facility as well as the staff make this a pleasant experience whenever I need to visit. Great job!
Very helpful and courteous and answered all my questions.
Clean, safe facility with friendly and helpful staff. My family has had several units here on and off over several years and have always been pleased with this location. Definitely recommended.
They held my unit till I could make it there. I couldn't make it by the time I said and they held it for an extra day. The price was better than 3 Public Storage places closer to my address. They have been nothing but courteous to me.
I would like to thank Dib and James for their great attitudes, they have always been helpful whenever I needed a cart or lost my access code, etc. I have one storage unit at this location and at times I have had a second unit. The staff and facilities are tops.
I was going through such a hard time in my life, I needed a place where I can put my belongings and place my life on hold until I get back on my feet. Coming into Public Storage was such a relief, the girl that help me, Tania was soo nice to me. I really needed a friendly smile to feel better. She was such a comfort. I ended up getting a space with them and now I can sort out everything else in my life. Public storage should def. continue hiring more people like this girl, people like Tania sure make the world a better place. :) and yes I love my space!
I had an amazing experience with this Public Storage facility. Particularly with the property manager James. He is always very kind and pleasant. He greets me with a huge smile and always makes me laugh. He goes out of his way to help me when I need it. He makes me feel very welcomed at the property whether I'm in the office or at my storage looking through stuff. He makes sure to say hello and ask me how I am doing. I feel very confident leaving my possessions here in this safe and secure location. This storage location is very clean and neat. I will highly recommend this storage facility to all my friends and anyone who asks.
I've had storage space at this facility for a few years and I have to say its one of the nicer storage places I have ever been to. It is clean and the staff there are very helpful. James and Dib are always there to make sure I am satisfied with my unit and always ask me how I am doing.